Absolute Smile in Philadelphia
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Philadelphia, Philadelphia County, Pennsylvania, US
Site: http://www.myabsolutesmile.com/
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:Closed
- Sunday:Closed
Absolute Smile in other cities:
I want to compliment the staff at this location. They made me feel so much at ease, as I am petrified of the dentist. I was so calm after their courteous treatment. They explained the whole procedure. I did not wait long. I had no pain after the novocain wore off. I would definitely go back to complete my work.
Some of the staff are rude and disrespectful. They called me and blamed me for putting myself down as a new patient when I know I am not; the staff member put me down as a new patient; not I. Then they did not keep my appointment and I had to go at another time. They did not apologize for their mistake and did not give me an explanation of why they did not keep my appointment time. Their excuse was sometimes kids are loud in the waiting room. That is a lame excuse for treating your patients disrespectfully. I expressed my comments to the staff about three times and spoke to the head manager named Ann in the office and I am very disappointed her and their careless attitude. No one should be treated like they way they treated me. The dentist is very good at his practice. Unfortunately I’m leaving Absolute Smile because of staff’s unprofessional behavior.
First thing you notice is that the facility is extremely clean.They are very vigilant about COVID-19,requiring all wear masks and giving all patients temperature checks.The ladies who work the front desk are very pleasant and very helpful with arranging appointments,helping with insurance,etc.I found the doctors to be excellent,they take the time to carefully explain your situation,and use their expertise to formulate a plan that is going to give you a great result.Another thing that is nice is that they sincerely listen to your input/feedback about your ongoing treatment.I would highly recommend them for any cosmetic dentistry you wish to get done.I consider them artists for your mouth.Routine care is excellent as well.Marc S.
First time as a patient here. 1st thing I noticed was how clean the office is. Was immediately greeted by the receptionist. Didnt have to wait long to be called. Walked in there with a positive energy and received it in returned. Had conversations about other services offered, which I was impressed. They offer microblading, botox, fillers, makeup tattoos and more! Over all, the staff were very friendly and out going personality like myself!🙌
My experience with Absolute Smile was wonderful. They were professional, courteous, friendly and prompt. From the receptionists to the dental assistants to the Dr.- everyone was very kind and attentive. The office was very very clean which I love. I will recommend them to all my friends and family. Thank you
Was able to get in fairly quickly. Was seen before my appointment which was incredible and they were even able to squeeze me in for services that I initially didnt come in for. Everyone was very kind and thorough. Absolutely no pain after like Ive had in the past. Definitely a great staff and service.
Bad customer service. I’ve been coming here for years and had an appointment on Saturday that I schedule over six months ago. Then received a call a week before my appointment but no one left a message. I called today to ask what the call was about and was told they want to reschedule my appointment due to the pandemic they limit hours which was fine until the woman got upset. I asked why did they wait so long to call me when I scheduled my appointment six months ago at my last appointment during the beginning of the pandemic. The woman did not like that I asked a question and asked me did I not know what was going on in the world. I advise her yes I know what’s going on but I am an essential working and have weekends off that’s why I scheduled my appointment six months ago for Saturday. The woman got upset and said next available appointment she have was Tuesday I advised the woman again I work during the week asked if she had any Saturdays available she got upset and said I can find another dentist to go to. I asked if I can speak to someone else the woman said no and hung up. I’m not sure if she’s having a bad day but customer service is very important at a business like that. I’ve never had a issue before with this company but this left a bad taste in my mouth.
Had a great experience at Absolute Smile throughout all my dental procedure work. The staff is very knowledgable and professional. I was treated by Dr. Alla, who is an amazing doctor with years of experience. The friendly staff was there to take care of any billing issues that I had faced and explained all my post procedural instructions. The new location of the office features state of the art, new equipment which makes any dental procedure more accurate and less painful, which I got to experience first hand!I recommend this office to my family and friendsand to you, google reader!
My daughter went here to have a cavity fixed, they drilled a hole in her tooth but never filled it she went back three times and they never fixed it she had to go to another dentist due to pain and they told her they damaged her teeth more then fixed them, would not recommend this dentist unless you want teeth issues and a lot of pain
Dr. Cox was compassionate competent and efficent, my co- workers commented, wow he really took care of you so quick and they did a great job. The wait was never long and every single staff member was courteous and friendly. I highly recommend this Doctor and this facility .
Went in for some fillings which feel great. They were swift with seeing me, and scheduling a follow up appointment. I wasnt in pain at all, and all of the staff were so nice and attentive! Huge upgrade from my old dentist. Love this place, and am definitely going back.
Great service! Front desk was kind and welcoming, dr and staff were friendly and professional. I got a wisdom tooth pulled and it was quick, dr calmed me and coached me through some ways to keep relax through the procedure! The facility it Clean , and open. All around great place. I always hated the dentist but in glad I tried Absolute Smile out! I already told my whole family about this place.
Absolute Smile is a very nice, clean, and professional dental practice. Dr. Chris Cox is an excellent dentist. Quite possibly the best in the entire Philadelphia area. His careful and confident hand skills and consideration for his patients are unsurpassed. I have felt safe and entirely satisfied each time I have been in his care to undergo various dental procedures.Thank you Absolute Smile and Dr. Cox
The staff, hygienists and dentists have all been wonderful to me. They are very polite and do good work for fair prices. The office is very clean and modern. I have very bad anxiety going to the dentist but Im very happy to have found this practice that is honest with me, explains everything and really cares.
Dr. Boris Friedman is a fantastic dentist I would highly recommend him for any dental needs. I just got a wisdom tooth removed today and he was able to remove it quick and completely painless, I barely felt any pressure from the removal there isnt even much blood or swelling afterwards. My husband and I will always be going back to him for work.
I found it very easy to make appointments and their office to be both clean and inviting for someone who had not been able to go to the dentist in nearly 2 years. My teeth did need some TLC and I needed minor gum surgery but they were able to work with my schedule and insurance to make sure all my procedures were done as quickly and painlessly as possible. My mouth feels healthier overall and I would recommend this place to anyone!!
Absolutely love Absolute Smile:) Friendly staff, very professional, doctors are amazing. It was truly a pleasant experience, NO PAIN! On top of everything their prices are totally reasonable. I had an implant done there and the process was surprisingly stressless. I go to Absolute Smile every 3 months for check-ups and cleanings and would strongly recommend everyone to go to this place for dental care
Been going here for about 7 years now. Unfortunately this year they didnt accept my dental insurance. I went to the new place for a root Canal that didnt go so well. I came back here to have the tooth extracted. I was in bad shape and they got me in immediately. (less than a day) After checking my insurance payment schedule, its actually cheaper for me to come here and self pay. THANK YOU GUYS, so much for today. While Im a little tired, its been a pain free procedure 👍😁😁
My first time in this office, also had the wrong office but they took me in. That alone was outstanding on their part. Dr. Chris was wonderful kept talking making me feel comfortable, went in a little scare. I dont like that drilling noise, make my hands sweat and I tend to go all stiff. The Dr. and the two ladies that made me feel better by talking and to tell you the truth I came out more relaxed. Be back in two weeks to start my crowns. I recommend this place to my kids and friends.
They’re so patient and caring with me. Dr. Fridman , I told him I was very scared and had very bad experience having a tooth extracted at other dentist. He took his time assuring me he wouldn’t touch it until it was completely numb. And they did just that. I always feel safe and comfortable there. He’s a very nice and welcoming person, goes over well for dentist phones like me
I recently had the pleasure of going to Absolute Smile. The staff is very friendly and professional the moment I walked in up until I left. I went into the office for teeth cleaning and was very pleased with the results. The hygienist cleaned my teeth with extreme amount of care and the doctor informed me how the procedure went every step of tne way. I would recommend this dental office to anyone.
This place was amazing. I hate going to the dentist but didnt mind going here. Once I walked in I was greeted with good attitudes and smiles. I talked to the people at the front desk and they situated me right away with what needed to be done. It looked like a very clean and comfortable facility. The service they provided was wonderful and I actually was comfortable in a dental office for once. This is a very good business with very good people working inside.
My visit was awesome today! It was my first time going on a Saturday because of my work schedule. I was called back as soon as I walked in the door. I sat with a new hygienist today and she was phenomenal! She was very informative and cleaned my teeth fast and probably the best they have ever been cleaned. Im very pleased with Absolute Smile!
This place was awesome! I found them on a whim through my health insurance and I was anxious, (as anyone would be) going to the dentist for the first time in a while. But the staff was great, they made me feel super comfortable, the doctor was great explained everything to me. And they had me in and out in an hour! Thank you for the great experience! Ill be back in 6mos for a cleaning!!
I have had a dental cleaning and 6 filings . 6months later I still have sensitivity to cold and hot , I can’t even eat on the side which has the fillings done . I went to another dentist and I have been told that I need root canals on two of them , the insurance wouldn’t cover them because I needed to wait 2 years before I can get work done on the same tooth . So I had to get a new dental insurance in order to have root canals. One of the wisdom teeth still had a hole that wasn’t well covered with the filling and after a year it completely broke and I had to extract it and as a result extract the one on the top of it as well. Anyways it was a terrible experience.
I had very serious gum inflammation and very painful teeth last week. They helped me in 30 minuets even though I don’t have appointment. They took X-ray for me, cleaned my infected gum and teeth. They are very perfection and treat me like a family. I would like to say thank you to them again. Very appreciate!
Today was my first visit at “Absolute smile” and I was very pleased with my entire visit. The front desk is very informative and polite, the dentist assistant was efficient, quick and patient and the dentist was extremely nice, he made me feel very comfortable with this being my first time here, he answered all my questions and concerns and explained everything throughly. :)
A wonderful establishment I called and got a same day appointment. As soon as I walked in I was greeted and the facility was clean and quiet, they took my temperature after filling out my paperwork and was seen almost immediately after. My appointment was properly and efficiently done with all my questions being answered I would recommend.
I called yesterday and they had me in the next day. Staff is very friendly and informative of your options if you dont have insurance. I would recommend to anyone. The Dentist listens to you and looks you in the eye. Not like other dentists that sits behind you talking. Next time i have a toothache i will definitely come back. Thumbs up to Absolute smile!!😁😁😁😁😁😁
Absolute Smile is ABSOLUTELY amazing! I didnt have an appointment, and I was able to receive service right then. It was the greatest walk-in ever! Plus, I received a FREE toothbrush, floss, mouthwash, and more! I was not expecting to gain anything extra during this visit. I would highly recommend Absolute Smile!
I went to the Harbison office for a root canal the dental work is great the dentist is awesome.His staff not so much my cleaning was very painful and she could care less how hard she shoved around my mouth! The front office is rude and can careless about explain anything other than how much cash they want (I HAVE DENTAL INSURANCE) They tried to charge me out of pocket when my insurance covers a cap&crown they gave me the run around . And i was told Ill be called back and never was. When I called back the lady yelled at me and says I have to pay cause my insurance has a waiting period but I called my insurance and they do not . But yet they still wanted me to pay out of pocket. I cancelled my appointment because of the absolute rudeness I was given both in person and on the phoneYOUR STAFF IS EXTREMELY RUDE AND IF I RETURN EXPECT THE EQUAL AMOUNT OF RUDENESS TO THEM AS WELL.AGAIN THE DENTIST IS GREAT AND IS A VERY NICE POLITE MAN.
Their hygienists do poor job, they do tooth cleaning too fast . Also i was treated as I am stupid and understand nothing in medicine (btw i am a medical professional). Moreover, the hygienist pushed me consistently to go to get a consultation with one of the owner of their clinic, because I was looking for a great periodontist. So I have been there for several years, and now I want to leave.
After getting referred to absolute smile by both my sister and cousin after another dentist drilled into the root of my teeth, which resulted in five root canals, I can only speak with gratitude towards the absolute smile team. The staff is extremely professional and personable, specifically Elaina and Ava have made my experience a comfortable one. Dr. Alla is a very good dentist and a perfectionist towards her work. She fixed my teeth with minimal pain and provided me with optimal care in regards to fixing my teeth. I for one learned the hard, expensive way how important it is to find a good dentist. For this reason, I will always remain an absolute smile patient!
I have been coming here for more than 6 years. The staff is very nice, quick and efficient. They do not waste your time and give wonderful deals. If you would have to choose a dentist, ask for Dr. Kurudimov* one of the best dentists in this area/office. Highly recommend it.
I got my x-rays and my cleaning done there. I really like the place and the whole entire crew from receptionist to assistance to hygienist to dentist . they all do there jobs with patience and professionalism. I was impressed with the job i got done . and i would definitely go back to their office .
At first I was very nervous and worried about my treatment, but once i stepped into the office everything became better. The staff took very good care and the doctors listened to my problems and performed my treatment to perfection. It was a very good office and I would recommend Absolute Smile to anyone.
Today I had to get a tooth pulled. I really wanted to continue to put it off but I was in so much pain. Dr Cox gave me the best experience one could ask for. Dr. Cox and assistances are very nice and professional. The tooth was pulled and I was finished before I knew it. They should be named in top 5 for best service. Thank you so very much. Your the Bomb!!!
I went in for an overdue exam and cleaning. Of course I was very nervous because I fear the dentist. The staff at absolute smile were very nice and pleasant from start to finish. I loved the hygentist Luba she is very nice, very honest and she calmed my anxiety. She is my new best friend! Definitely give this place a try you will not be disappointed.
Level of service of this place has reduced drastically. Now it only seems that they want you to pay for unnecessary procedures like deep cleanings knowing that insurances do not cover this. This place was not like this but now it just seems like theyre more worried about making extra money off of extra procedures than worrying about the clients themselves. Totally regret having referred as many people as I did.
I go to the harbinson st office. Everyone is super professional and friendly at all times. I got a deep cleaning procedure and also a root canal with a crown. I have one more visit to install my crown but so far Im pretty happy with the results and the attention from everyone at the office.Update: my new crown and smile is perfect I recommend this place 100%
I just had two implants done, completely painless and the best part is that it cost me twice less than any quotes I received from three different dentists. I even went to Temple and Upenn for second opinion. Nobody has prices close to Absolute Smile. Thank you Absolute Smile. Im really happy.
They are truly the best !! I came to absolute smile to get my wisdom tooth out besides doing it painless it happens so fast I didn’t realize what happened (btw they do it with no general anesthesia, just numb your mouth which is so convenient for patients) . Receptionist took her time to find out what covers by my incurance when other places don’t even bother them self to look it up . Thank you !
I had a very excruciating pain and I called Absoulte smile to get seen same day. They didn’t have anything at the moment but a few hours later i got a call back from them. I went in its a very clean place the girls in the receptionist desk were very helpful and kind. Dr was very nice got my painful tooth out. Didn’t even last an hour in there. I will definitely go here for any future dental visits
I love going to absolute smile. Well I hate having to go but I love being able to go to a place that is in my book the best Ive ever been to. The 2 times I went to them I was in horrible pain, walked in they brought me right back got my X-rays done and numbed me up all within 10 mins. And after being numbed I sat for another 10 mins and then the doctor came in and got to work. Very professional, very fast, very understanding of what he was doing to his patient and what his patient was feeling, not feeling, and shouldnt be feeling. All in all nothing but respect for that whole office. Would and have recommended anyone to go to absolute smile.
I highly recommend Dr. Eric Friedman, at the Southampton office. I have ZERO tolerance for pain and had no pain during a root canal. Dr. Friedman is extremely gentle and I practically fell asleep during the procedures. The staff is very nice and accommodating. I had to share my pleasant experience, with this practice, on Face Book
I love my dentist Dr. Alla Fishman, she is the best. no fear of dentistry after I became her patient. She is very gentle and knowledgable. Prices are the lowest in NE Philly and quality of work is great. Already recommended to all my friends and they love it too. Thanks for your care!
This is the most in professional and disgusting, uncaring dentistry Ive ever been too. They talk to other workers without looking at your mouth when cleaning, they sit you in a chair for 9 minutes and tell you to get out your done. These Peloponnesus seem to have horrible manners and more importantly horrible customer care! Ive been there twice and I will never go again. And what they do to have good ratings is ask you to rate them so theyll give you a free tooth whitening season also they dont give you anything when you finish no toothbrush no floss not anything. Do not go here
This place is crazy I called on Saturday to be seen because I had a huge hole in my tooth and the nerve was exposed and the dentist got on the phone was so rude to me saying I fixed that back in January and it was only a 2 week filling and you just disappear and we never Heard from you . Thats not the point Im in pain and you refuse to see me . She stated what would you like me to do for you . PULL MY TOOTH . We schedule an appointment for Tuesday and I was robbed at the bus stop and couldnt call to the dentist to inform them I wasnt gonna make my appointment. So I called today and she wanted to charge me $45 because I missed 2 appointment why didnt you ever tell me you charge for missed appointment . Thats insane I would not recommend this place to anyone . Thats not the way you take care of business. .sorry just had to get that out GO SOMEWHERE ELSE FOR YOUR DENTAL WORK
For the love of god, DO NOT GO HERE. I went here because my jaw was swollen and i needed to get my wisdom teeth removed LAST MINUTE. They told me i had to go somewhere else to get it done not a problem as I was leaving they told me that i NEEDED a deep cleaning ( i thought my teeth looked fine) against my better judgement i said okay and paid out of pocket. The lady that worked on me CUT INTO SEVERAL OF MY TEETH. Thats right CUT INTO IT WITH THE DEEP CLEANING TOOL. I had pain for DAYS, i will now need to get MORE work done to get this repaired. You wonder why they always offer discounts? YEAH GO SOMEWHERE ELSE, SAVE YOUR TEETH. DO NOT get fooled by these reviews. I HAVE NEVER had my TEETH CUT by ANY DENTIST that i went to. THIS IS THE FIRST AND THIS IS NOT ACCEPTABLE.
Ive been coming to Absolute Smile for over a year now and I love it, Ive decided to send my boyfriend Kihahn here recently and he also said it was a good experience. we both agree very well maintained, very neat and clean and the staff are very nice always. we both fell very comfortable here and we will continue to use services here. Thank you all and keep up the good work
My Daughter-in-law was a patient at this dental office and was treated horribly totally humiliated, most people have a great fear of dental offices and because she had a little panic attack the dentist refused further care to her. She was given a temporarily fill in and was informed by the dentist not to return that she needs to find another dentist for the rest of her dental needs.This is a serious case of discrimination of treatment and this office definitely needs further investigating to end such treatment to other patients coming for services.Most Dentist have a sense of apathy for patients with fear of treatments from dental offices, however this particular dentist was rude and unsympathetic towards the needs of her patient. In my many years of medical experience and knowledge this is unexceptable and very unprofessional conduct.
I dont have dental insurance , so have to pay cash. I needed a flipper in my front tooth. All the dentists I visited in Northeast Philadelphia charged around $500! (One dentist wanted $850.) i had plans on spending around $600 but absolute smile only charge $50 to be looked at and $250 for the tooth!!! I was shocked and happy!!! 🤗🤗🤗
Terrible customer service!The ladies of the front desk seem flustered and angry all the time. This shows with their interactions with their patients when they have questions to ask. There is no respect within the office and its painful to watch this unfold whenever I go to this dental clinic.With such poor professionalism, I urge people to not go here. You have better options.
I wish I could give this place --------100 negative stars. The worst costumer service I ever experienced in a dental office.The front desk ladies are nasty and rude, they talk laud and will not explain services and prices to you I had to keep asking over and over and still no appropriate aswer was given . The lady doing my x ray had to reapeat the process about tree times each teeth it was hurtful she looked like she had no experience . The lady dealing with my payment was rude and unprofessional . She called me inappropriate names over the phone because I missed my appt. DO NOT use them for your dental needs they will take your money and not return it if you have a problem or emergency . Yes I missed my appt , i explained to her iam a single mom who works 7 days a week , She said to me I DONT CARE you are not getting service here I lost business because of you and Im not returning your money I paid about $1500. Called a few times to try and solve the problem, she refuses money back and makes rude remarks that are uncalled for .STAY AWAY FROM THIS OFFICE ALL THEY WANT IS YOUR MONEY. THEY TOOK MY MONEY AND NOW WONT GIVE IT BACK .
Not seeing a dentist in 15 years gave me a huge phobia and was extremely nervous just walking, the entire team was friendly and empathetic towards my personal needs which mainly inclued them comforting me through out the whole process, they step by step me the whole time making sure I felt at ease, my Dr. Luba knew what she was doing and knew exactly what to say to keep me from running out the room, I think she knew I wanted to lol. she also educated me on my oral hygiene explaining what was happening to my teeth and what would happen if I didnt take more serious of rge health of my teeth. The receptionist Yelena is definitely a people person and knows how to do her job and will always find a way to work with you, she brain stormed untill we found a payment plan comfortable for us... She was simply the best
I have been coming to this office for 10 years. I have had nothing but good experiences. They are very accomadating. I nvr have to wait. Im always in and out and leaving with a smile. The atmosphere makes you feel like you are at a smile. Everyone there is very friendly and very well trained.
Oct. 4th, 2018-UPDATE: After speaking with Ann-Manager at 10:40 A.M. on Oct. 3rd. She finally decided to call my Boyfriend instead, the actual patient @ 1:45 P.M. to question why I was making accusations of supposedly falsifying if he ever was in the hospital??? Once I heard her on speaker say that to him, I completely lost my patience at this point! She also demanded that he come in so their doctor can check him out to confirm what happened! And told him if he were to bring me, they would call the cops! Well guess what, I went to Staples, made copies off all the hospital discharge paper work, walked right in this hell hole and dropped the paper work off myself. First she tries to coax him into coming in for a check up then demanded paperwork instead then has the audacity to say we are blaming the Doctor who was not even mentioned. We blame the front desk personal that Ann blamed herself for writing the script because every patient is given Amoxicillin after surgery, what the hell kind of excuse is that???!!! How ignorant can someone be to not only speak DOWN TO SOMEONE AFTER I MADE THE CALL but WAIT 4 hours later to speak with the actual patient to make it seem I had all the damn time in the world to randomly call and falsely accuse them of negligence!Oct. 3rd, 2018: I wish I can give them 0 stars and this has been the most upset I have been with with a business! I am very upset and in the process of contacting lawyers. My boyfriend and I went here two weeks ago, paid the $139 for their yearly plan and after his first check up, the suggested a tooth extraction. When the intial paperwork was completed, we informed them that he was highly allergic to Penicillin to which he had a severe reaction, close to death as a child. After his teeth extraction on Mon. Oct. 1st, he was sent home with Ibuprofen 800mg and Amoxicillin. Before you jump the gun, after taking three amoxicillin within a 24 hour period as instructed, he began to feel extremely tired and let me know he needed to go to the ER. The minute he took off his shirt, there were hives all over his chest, back, neck and head. Withing seconds, it hit me that Penicillin is in Amoxicillin and be was having a reaction. After a quick rush to the hospital with a semi- swollen throat and hives, Jefferson ER was able to provide him with steroids along with Benadryl and an IV since he was feeling even worse. Once we were released and situated, remind you I had my 8 year old son with us in the ER all this time, I made it a point to call the Dentist. The front desk acknowledges that they were aware of his allery and stated the Supervisor will call me back. Within an hour the supervisor calls me to try to “prescribe” another antibiotic to which my concerns were what was she going to do to rectify what happened. She blamed the front desk for “writting the script” to which I replied only the doctor writes prescription, not fronk desk receptionist. She also continued to state “I was being over dramatic and that no one has ever died from Penicillin before”. At that point I lost it and told her that a lawyer will be in contact. How dare you undermine a customer that you knowingly were aware of their allergy then continued to blame your own staff for negligence and continued to blame the patient for taking the prescribed medication with no indication that there was Penicillin in it!!!
Unpleasant atmosphere nobody said hello or goodbye. Dentist didnt even introduce himself. He just said open up stuck the needle in my mouth waitedfor me to get numb then pulled my tooth out wrote me a script told me dont use mouth wash and left. I still dont kn his name.
ABSOLUTE SMILE COMMITS INSURANCE FRAUD AND PAYS FOR REVIEWS TO COVER IT UPI am a former patient of Absolute Smile. The dentists (two men of Eastern European descent) told me I had almost ten teeth that needed to be fixed. Either by root canal or filling. I thought it was odd since I didnt have any pain in my teeth so I decided on a second opinion. I paid cash to visit my fathers dentist on Frankford ave. This dentist told me he only found one cavity. At this point, with such a wide discrepancy between the two diagnoses, I knew someone was lying. I sought out a third dentist almost a year later and he said I had two cavities. This would be on par with the second dentist, leading me to believe ABSOLUTE SMILE MISDIAGNOSES PEOPLE, ON PURPOSE, IN ORDER TO MAKE MONEY. That is insurance fraud so I contacted the Dental Board, my insurance and now, YOU, the public.Beware of this place! They will ruin your teeth for financial gain. Shame on this company for ruining peoples smiles just to make a few bucks. Its sickening to even think of. This is a true account of my experience with this company and they can feel free to sue me if I am telling a lie. I can assure you, the only person that will walk out of that courtroom with a settlement will be me.
Very unloyal, always looking to maximize price of visit, not what customer wants done or needs. To busy to right a long review about this place, FYI all the positive reviews are Russians and everyone else negative. This place talks down to you if your not Russian, they act and think they are better and above everyone, very prejudice and racist. I wish and hope a undercover newscaster of sort would go and report to general public, Also my dad who never argues with anyone ever, especially when it comes to a bill, absolutely lost it with those nasty racist and will never step foot in that place. FIND ANOTHER DENTIST!!!
Doesnt matter if you have an appointment. If someone comes in whos more valuable and has an emergency, theyll get seen first, regardless of everyone there. I was there on time, and was waiting for 30 minutes already when I was told that I would have to wait another 45 minutes before I could even been seen. Terrible service to those who take the time out to come here on time AND have an appointment.
Just called as a medical professional to assist a patient in care, and when spelling the persons last name CORRECTLY (in a professional manner), the person on the phone insisted that I did not and proceeded to correct me in an abrupt tone. When I told her that thats how I spelled it (in a professional tone), she proceeded to say ok you dont have to be rude about it. I was not being rude, since customer service 101 is to ensure youre being polite, especially when communicating with a mutual care provider for a patient. Very unprofessional and inappropriate communication between a mutual provider.
If I could rate this zero stars, I would. The lady who answered the phone was very rude when I asked if they accepted TriCare. She had told me straight up NO, when in reality, they did because I called back and spoke to someone else. I had replied back saying okay thank you., and she just straight up hung up. If you hate your job that much, find a new one.ZERO STARS.
I was looking for a Dentist office and found Absolute Smile on line and read the reviews and made an appointment and the are so friendly and make you feel so welcome.I would recommend Absolute Smile to my family a d friends....Love my experience at the Dentist...I know who really likes going to the Dentist but this office is amazing...
The worst dentist ever they hurt your mouth and say well stay still or I have to do this and then when the pain is unbearable they try to shove you in the chair and literally pin you down...then they talk trash about you in they language and roll they eyes and act like you are in the wrong WORST DENTIST EVER I WILL MOST DEFINITELY BE SWITCHING I should have been switched a year ago when they tried to charge me 9,000 dollars to get two teeth replaced tuhhhhh I went to another dentist and they said wow they really tried to scam you so sad
Horrible dentist when they clean your teeth it’s so painful you can’t eat for 2 days after they finish and they don’t care that they hurt you either and the ladies in the front are so rude it’s unbelievable don’t know where all these fake 5 stars are coming from but this place is horrible
Hi! Had wonderful experience at this dentist appointment today !! All employees sure nice! It was very pleasant! Thank you guys !! Will definitely come back !!Thank you very much! Loved the visit to your dentistry! Friendly staff, reasonable prices! Be sure to use your services again !!! Thank!
Total reviews rating 4.4
192 Reviews for Absolute Smile 2023:
Review №1
2022-06-16I set up an appointment as a new patient. My sister recommended me. My appointment was amazing this has been the best dentist I have ever been too! The dentist are super gentle with my teeth and gums. I didn’t feel like I was getting poked up at all! Everyone was nice and had a warm welcome! I’m telling all my friends and family about this place !
Review №2
2022-05-13Hi Guys, I want to say this is the best dental clinic that I ever been. I cannot be more happier with their services. Great team and great people. For those who has had bad experience like I had. I would recommend Absolute Smile on Harbison ave to anyone. Thank you guys
Review №3
2022-04-11Horrible horrible horrible customer service! Everyone there seems to hate their job. They don’t know how to answer the phone or how to talk to people. I called to schedule an appt and the receptionist was rude because I had to get my insurance card out of my wallet. Asked to speak to the office manager and she told me that I was lying. Definitely not a place I would want someone working in my mouth when everyone who works there seems miserable. They also tend to only service people of there culture which is SAD that we still live in a world like that. I would hope whoever is in charge of this company get trainings on ethics and proper customer service.
Review №4
2022-04-20I Absolutely Love this place ❤ the staff here is Very Friendly and professional.The Dentists here are Phenomenal. I live 38 minutes away and I dont mind taking that drive because its worth it. Thank You so much.
Review №5
2022-06-23They are quick and fast great customer service and I had a toothache the Dr. take care of it nice and He took the tooth out thank you very much. Definitely I recommend it
Review №6
2022-07-05My first time here, a friend referred me and I was very happy with the service! The receptionist was great as well!
Review №7
2022-08-09Absolute horrible customer service… canceled appointment and they wanted to charge 45 dollars … told me they would call back after they received approval from insurance and never called I had to call to find out .
Review №8
2022-02-18My first time going there I had somewhat of an ok. But today was really strange I had an appointment scheduled for 9 yes I had overslept that was my fault I called to reschedule my appointment and was told that I will be charged $45 for rescheduling my appointment apparently if you missed two appointments you have to pay $45 on your next appointment now the reception that answered the phone when she was telling me this I felt as though she was very unprofessional and very rude about it and I believe I think that if yall was to charge $45 then that would should have been something been told when a person first sign up to go to the building you know if Im schedule an appointment then it should have been told in the beginning so Im telling her okay well I never been charged $45 for a missed appointment why am I being charged $45 for a dental appointment and she was very rude about it saying well you know you can go find anotherdoctor office so I hung up on her because I feel as though that was very rude of her and very unprofessional
Review №9
2021-07-07Absolute Smile has the best employees. I started going there 2yrs ago,and by the second visit the receptionist knew my face and greeted me by name. They really take pride in getting to know their patients. My dentist is very kind and compassionate. Whatever procedure your having he takes the time to tell you whats what..I would definitely recommend...
Review №10
2022-05-19Called in the AM, had an appointment later that day. Clean, quick, and clinical, like a Harry Kane finish. My smile looks delightful. They’re A1.