Air Done Right in Philadelphia
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Philadelphia, Philadelphia County, Pennsylvania, US
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Site: https://airdoneright-hvac.com/
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:10AM–1PM
- Sunday:Closed
We originally called to have maintenance done on our heating system. My husband and I were so impressed with the service and professionalism, we had Air Done Right replace our heating and ac system. Once again, Air Done Right provided outstanding service from the minute we were told we would need a new system. They sent a quote over on Friday, with financing options. We were approved Friday night, and our new system was installed Tuesday...quickly and efficiently! The technicians were professional, friendly, and knowledge, and they kept us informed as to what was happening during the installation. We will be using Air Done Right for all of our hvac needs!
Easy to book & schedule online, very responsive and on-time with appointment alerts and courtesy confirmation calls. Provided useful HVAC info for homeowners, performed thorough cleaning, and was friendly enough to give me tips on how to better use my home de-humidifier. Definitely using again.
If the review had 100 stars i definitely would give it all to Germaine. After my tenant in rental property said that they had not heat in the building i called a couple of hvac service guys .they came to give me a diagnosis for 70 to 90 dollars .one of them said the gas valve is not working and should be replaced ,another one talked about motherboard, i was desperate whom to call ,why they all have different diagnoses.long story short i went to internet and saw air done right reviews are good , i called and talked to the the nice lady who answers the phones.Germaine went to the building and said the tenant has not paid gas bill and because of that furnace is not functioning. Can u believe it .I might have spent thousands for nothing. How can I thank him and the lady on the phone when you call who is so friendly .I strongly suggest air done right and I think they are the best . Thanks again Germaine. I was not there at the building, you could have told me anything as your diagnosis and I would have believed you but you are honest and you didnt do that .
Very grateful to have came across this company in my google search. I had to have a new furnace installed. I received a great unit at a fair price. The installation was fast and well done. Respected family business. Very Professional and ensure clients satisfaction. I will definitely be calling them for future business, as well as referring them to others.
Excellent service! Very competitive price. Very responsive, came out and explained everything. The owner is someone who obviously loves air conditioning - went over the different parts, advantages of different systems, etc. Very knowledgeable.They came to install the replacement system on time. When they went to replace the thermostat, we realized that due to a tie in with a complicated heating system, the thermostat they had was not ideal. They spent two hours tracking down a unit to make sure it was perfect. The whole system was installed in less than a day, and is working perfectly.In the Spring we will need to replace another AC unit - we will be using Air Done RIght.
Easy to make the appointment for a free estimate. A call from the office gives the technicians an idea of the scale of the job and lets the customer know which technicians will arrive at their location. Jermaine called 45 minutes prior to arriving and had a trainee with him. They were uniformed, the trainee was masked and they were very respectful of the location and myself as a potential client. They took measurements, briefly explained the recommendations and answered questions. The details of the estimate, details about payment and scheduling will be hashed out another time.
I scheduled online. There was a glitch in their system. I called when no one showed up. Miss Racqueal answered the phone and was immediately attentive to my needs. She apologized and explained what the mixup was. She said she would try to see if a technician could come to the house the same day at a later time. She called me right back and said someone could come out. The service was professional. Everything was explained to me before the work was being done. The pricing was explained as the repairs took place. I was well educated about my HVAC/air system. I appreciate the flexibility and accommodation that Air Done Right provided. Absolutely recommended!
Jermaine and his apprentice were punctual and polite. They arrived at the rear of my home to give my central a/c system a seasonal tune up and gave me a Beginners Intro to ALL things HVAC crash course in how my system works and all he did to tune it up. He patiently answered all of my questions (I had quite a few!). Thanks so much for a job well done!
Staff was courteous and professional. Arrived as promised, great customer service and educated by wife and myself on our current systems life expectancy and what could go wrong if not maintained properly. We are in talks with Air Done Rite for a new HVAC system. So far this experience has been great and I don’t feel as if I’m being taken advantage of or pressured into making a decision. #happycustomer
As we shifted to our new home we were looking to get our new heating system installed. After calling 2-3 different companies in the area, we found Air Done Right services to be reasonable. Called them up and their technical person Jermaine did an excellent job of installation. Thank you and I look forward to be your permanent customer.
Couldnt be happier with the job Jermaine did installing our new AC unit. It turned out to be a tougher job than expected due to issues with our existing setup, but he communicated with us every step of the way and we ended up with a great system ready to go. Cant recommend highly enough!
Are you looking for a heating repair service or want to install a new unit, do call this company as they are really helpful people who will assist anytime you are in need. My experience dealing with Jeff, one of their technician was great and saw that how calm he remained while doing the repair job for my heating unit. I definitely recommend this for a great service.
What can I say about Air Done Right? LET ME TELL YOU MY STORY!! JUST BEFORE THE LAST COLD FREEZE IN PHILADELPHIA, I learned my mothers gas service had been disconnected. As it turned out, her original furnace, probably 50+ years old had to be replaced before service was restored. I live in Georgia....who could I get to replace that furnace at a reasonable price? I called Air Done Right on a Sunday morning and by the end of our conversation, my mother was scheduled for the next day. By Wednesday morning , Air Done Right had a crew at her home and her furnace replaced. Jermaine Howard, the owner, even called me from her home and communicated the entire process. I could never have found any business that quoted me an excellent price for everything, including her piece of mind and mine!!!! I was also advised to register the furnace system and was provided links to do so. In addition, three months later, I placed a call to have someone stop by to check out a concern my mother had....no problem....I called in the morning, and just because he and his crew were in the area, they stopped by her home and inspected everything. My mother and I thank you Air Done Right for your professionalism, fairness, efficiency and good old fashioned customer service!!!!! We are customers forever!
Air done Right is my go to HVAC family! They have replaced my furnace, after fixing my old one for two years. They just repaired my central air at a price NO ONE ELSE could come close to matching. Another HVAC company told me, if you have a quote to replace your A-Coil for that price jump on that Now. I would charge at least twice that to replace an A-Coil. Cant give enough praise to the work and the professionalism shown by the Air Done Right Family!
Very professional, knowledgeable and speedy service from someone I know and trust. Jermaine and the Air Done Right crew stayed longer than expected to make sure my AC unit was back up and running. So appreciated during a heat wave! I highly recommend them for any HVAC service you need. Thank you!
My ac went out and I called this company to fix it. They were able to squeeze me in a same day appointment. The techs were on time and professional and most importantly they were able to fix my ac. I am thankful they came in such short notice and was able to get my air repaired all in the same day and to what I believe was a fair price! I highly recommend them.
Im so glad I found this company. I was very pleased with Moe their AC installer. He was very nice, professional and worked most efficiently. He installed a new A/C for me in only 3 hours. He covered his shoes as he worked in my home. He removed all trash and when he was done showed me how my new system worked. Its been over a week since my install and I am a happy camper!
Air Done Right helped me in a pinch when my heat stopped working this winter. It was last minute, but they were still willing to work with me, and scheduled my appointment immediately. Jermaine was so helpful, patient, and knowledgeable. The service was excellent, and my heat has been working perfectly ever since! Best of all, he did all the work for a really reasonable price! The only thing that could possibly have improved my experience is if he had explained to me everything he was doing step-by-step. However, he still did a great job, and I will definitely be recommending him to all my friends!
During the cold winter season I can totally rely on Air Done Right who have always responded to my issues quickly. Their highly skilled tech experts Moe and Jermaine are prompt in finding and fixing the issues. I got the heating unit burner replaced and now all works fine. Thank you guys.
I was introduced to Air Done Right through my Home Warranty company who called them out for a specific job / repair.In short and overall, I was really impressed with their knowledge, expertise, level of detail in their work and their communication as a team and to me as a customer. I was also impressed with the digital tools they used from a video on iPhone to the advanced digital testing equipment they used. They communicated to me every step of the way so I understood what my problems were. And they communicated throughout the whole process to one another. Calling me to let me know they are on their way to my home, letting me know what the Home Warranty Company had approved, etc.
My heater went out, I called air done right and they came out to repair my heater within two hours. The technician was very friendly and professional he showed me step by step what the problem was and repaired it quickly for a reasonable price. I would definitely use this company again.
I called ADR in for an install because I was having problems with my furnace. They came in time early morning the next couple of days and finished installing my new furnace in a couple of hours! All my questions were answered and they even helped explain how the new system works. The finished job looked clean and proffesional, Im glad that I called them to get the job done. Theyre a clean cut business and I will definitely be calling them back for a servicing. Thank you guys again for your help!
ADR has been great for the past 2 winters in getting my heating system working throughout my older home. Their staff is dependable and their services affordable, and they go the extra mile by giving me information about my system and tips on keeping it maintained from year to year. I’d definitely recommend ADR for any person with a home older than 50 years with an older heating system - like mine!
AFTER 2 DAYS OF SCHEDULED APPOINTMENTS, LEFT ME WITH NO REPAIRS AND ZERO SOLUTIONS WHILE TEMPS WERE BELOW FREEZING.I called and explained that my boiler broke during THE coldest week of the year so far. They told me no problem, sent a service guy out same day. He came for about 5 minutes and said he needed to call the boiler company to get instructions... would be back tomorrow. Next day one of their operators called me to say nobody would be coming, and they couldnt send a new service technician. When I explained that I had no heat in my home and that for 2 days now I had expected repairs that they had promised, she told me that arguing with me wont help you and hung up. Would NEVER do business with people like this, and hope that you avoid the same issue. Apparently they dont care if they bail on you in the midst of a 20 degree freeze- its not THEIR problem.
More than pleased with Air Done Right’s level of service and professionalism!When we found ourselves in need of a HVAC contractor, I was pleased to find how well Air Done Right came to our rescue. At the start of the 2015 winter season, our home heating system was in desperate need of replacement, beyond repair. By way of a referral from a trusted counterpart, a friend by chance suggested this company. A prompt in-home estimate was provided, the next day we were scheduled and on their calendar within a week and they arrived on time; it took less than a ½ day of work and our New Gas Heating system was installed! They were all about business. If you are looking for Reliable HVAC services, this is the company to use!!!
Reliable. Conscientious. Competively priced. A routine maintenance call, Air Done Right discovered the gas line was leaking on our 12 year old system. I highly recommend them if youre doing due diligence for a complete installation or need service on an existing unit.
This guy came to my house, changed the price from $100 to $200 before going down to the basement. Then he claimed that my boiler didnt cut on. It did. My house is getting heat right now. I just wanted my system flushed for the winter, there are no issues with my boiler, I just got it repaired last winter. He offered to give me a number to someone who handles steam boilers because he doesnt and he left after that. So yeah, that was pretty bad.
Mon 1/25/16 my wife called me at work saying that there is cold air blowing out the vents, when i got home that evening i discovered the pilot was lit but no heat was flowing. I jumped on computer and googled HVAC companies that were 24hours I called 2 and emailed one (Air Done Right) they got back to me within half hour. Tuesday they were out and diagnosed the problem and gave me suggetions on how to handle situation, I was happy with their suggestions and decided to go with them. They had a job to complete on Wednersday but Thursday the parts were delivered as promised by 8am and the guys showed up not long after and fully completed the job in a timely and efficient manner, they ran into a hiccup where as a part was defective but they got that resolved within an hour. I am pleased with the work and will be using them in the near future to complete the AC unit job scheduled for the spring.
EXCELLENT SERVICE!!!!I recd a phone call 30 mins prior to arrival. Once they arrived to diagnose the problem (build up of dirt on condenser and in furnace), Jermaine explained in detail why this occurred and how to fix it going foward. I will definitely recommend these guys to friends and family. Appreciate you also Noel, job well done🙌🏾
I was very disappointed with the service and lack of professionalism of Jermaine who was the technician. Jermaine was rude after he misdiagnosed my heating issue while insulting my home. I would implore anyone looking for HVAC repair to not use Air done Right unless they are willing to be disrespected.
I was refered to Air Done Right because my hot water heater boke down . From the very beginning the staff was very profesional and polite. They took the time to explain what the job detailed the next thing you know they showed up on time and GOT THE JOB DONE. Im very pleased. Now we can take warm baths again!!! (Its cold here in Philadelphia !)
December 12 I had 2 techs from this company install a new furnace in my home.They removed old one,& had a few glitches to overcome;due to a different size A -unit .Having to add on w/sheet metal to the old plenum,it took some extras time & work.They were very knowledgeable,respectful,& pleasant men.I used this company in the summer for a new central AC unit,& am very,very happy doing business w/them.I highly recommend them,Jack Singer,Roxborough area of Philadelphia
As an investor, i called to schedule an appointment to service my heater system on 1-of my property and the company gave me a 2-hour window for technician to arrive....that went out the window cause I never got a call from company nor the Technician that he was arriving late...So I called back to reschedule my service appointment and got another date for technician to come out,but never arrived nor called....I called the company and know one answered....
Total reviews rating 4.7
99 Reviews for Air Done Right 2023:
Review №1
2022-07-06I called this company but got their voice mail and decided not to leave a message. They called me back later from the missed calls and made a same day appointment to look at my a/c unit which was making noise. They showed up on time, diagnosed my unit and said that the noise is just due to the age of the unit. They made sure everything was tight and the freon level was right. The unit sounds smoother since they checked it and now I have peace of mind. Air Done Right will be my first choice if I have any further hvac issues.
Review №2
2022-04-25AIR DONE RIGHT installed a mini split ductless system, on my 3rd floor.Jermaine and his crew were on time..professional, and cleaned up after the job was done.I would definitely recommend them!
Review №3
2022-08-18Jermaines very knowledgeable and professional. Appreciate the upfront and honesty and not just in it to sell me! Rarely do u get that. Coming back to start tomorrow as my system has to thaw! Looking forward to working with this company in future so can rectify the problems been having with my unit! Excellent. Today they sent two young blk men to do everything was told needed done. Excellent 10 stars for everything and everyone. Been throwing good $$ at bad work for years and now, simply fabulous and I HAVE AIR!!!! HALLELU. Once again they came thru. Finally a company that backs their work!!!
Review №4
2022-06-24Really wonderful, professional staff- They made scheduling easy and got back to me quickly with dates and a quote. The work was finished less than a week later. Great team - very considerate and reliable. I’d hire them again.
Review №5
2022-08-10I have same problem I have after using them, and $5000.00 of equipment,,, with no air or service in over 3 weeks! ,,, during a heat spell! Greensky lending is no help at all!It seems I’m stuck with high debt and still no airOMG!
Review №6
2022-08-23Fantastic service from Air Done Right. Consummate professionals. Diagnosed issues with malfunctioning air conditioning unit and serviced one other unit.
Review №7
2022-08-18Quick service and very friendly. They know what their doing. I’ve used them twice and have been very pleased 😊
Review №8
2021-11-01We needed to get both HVAC systems checked over / tuned up and Air Done Right answered their phone, were super nice, and scheduled us with an appointment time that worked for us.Techs called ahead, arrived on-time, were very professional and performed the work with no problems. Would definitely hire again.
Review №9
2022-01-30The guys with Air Done Right were on time, professional and swift with the installation of the HVAC system! They took the old system out and installed the new system within 2 hours! Mr. Jermaine took the time with me to go over what he did and educated me on the filter installation process! All of this happened while I was working from home! The guys cleaned up their area and were on their way! I would recommend this company to everyone! Not to mention the receptionist at the office was extremely helpful and responsive!
Review №10
2022-06-02Excellent service, on time, job was done perfectly and very knowledgeable of their trade. Easy and quick! I highly recommend them.