Appointment required
Yes
Annville-Cleona Veterinary Associates, Inc. in Annville
Categories
Location on the map
Annville, Lebanon County, Pennsylvania, US
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Amenities
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 717-867-2662
Site: http://a-cvet.com/
Site: http://a-cvet.com/
Opening hours
- Monday:7AM–6PM
- Tuesday:7AM–6PM
- Wednesday:7AM–6PM
- Thursday:7AM–6PM
- Friday:7AM–6PM
- Saturday:Closed
- Sunday:Closed
Comments (166)
I have been a very satisfied client since 2006 when I moved to Pennsylvania and while I dont live around the corner I would not trust my dogs care to anyone else.
It was not only a comfortable time for my pup despite the shots, but the appointment was so thorough and all my questions satisfied and relieved. I really appreciated the approach, the relational aspect and deep care for animals esp my girl. I was well instructed on the necessity for some breeds including my puppy’s breed to allow the pup to cycle through one heat period before spaying for better physical health. And then also what to look for in how to care for her during her heat. Thank you so much!
I enjoyed my visit with my Zoe Jane.. everything was explained and I felt very comfortable.. Dr Alex was awesome..
They have been amazing with all my pets over the past 12 years, the prices are fair, they listen to your concerns and handle with care. You can tell they love their job and all the animals they care for. Surprisingly my dog Lil Miklo gets excited to go see them. LOL 😆 I wouldnt change vets for anything. Thank you Annville-Cleona Veterinary Associates. 💞
Seriously considering switching vets.I did not agree with this vet and her “ diagnosis “ so she has an attitude and slammed the door. How professional!!
They really care. All explanations were clear and concise. They had a plan.So far, everything Dr. Keck said would happen did. Gave us a possible future for our Westie. It has been a couple of days and we see a vast improvement. We are aware it is not a cure.However she looks back to normal. Lets see what the future brings. Honesty. Its a wonderful thing.AND they are only a phone call away.and return calls quickly.
God bless the doctors and staff at Annville-Cleona Veterinary Associates! They are not only skilled at all they do for fur babies near and far, but they acknowledge the human side, too! Our Curie gal had some surgery and we received updates from the surgeon and staff. They keep you informed and have a great sense of humor, too! We are so blessed to have a reliable team to help us look after our rescue kitty!
The folks here are so awesome. My cat died and they were so professional about handling the cremation arrangements, as with previous pets, making a difficult time slightly less painful. Thank you to everyone.
Love this place. They are awesome with our fur babies. A little pricey, but worth it.
Dr. Keck did a great job of handling the visit. Thorough. Very clear. Great place.
Exemplary care, curtesy and a beautiful manner of dealing with pets and their worrisome parents. Head and shoulders above all other vets in the area.
We have 5 cats and 2 dogs, they all go here... we love this place! Helpful and friendly!
I was running late (family emergency) about 15-20mins and they accommodated us. They do a great job as well. Friendly. Knowledgeable Drs and staff too!
Very professional and friendly. The staff are wonderful animal loving people! Its obvious how much they love their job. Very positive and upbeat atmosphere as well as attitudes!!
We had such a difficult time finding a vet that was taking new clients, but luckily we were able to get in with Annville-Cleona! Our vet was so kind and helpful - we received a lot of information and all of my questions were answered. I feel confident that our cat is somewhere that they care about him and his health and hell receive thorough care. Were definitely planning on sticking with this vet for our cats future needs!
I really appreciate the service. Although I have to admit, at first I was quite hesitant with having to wait outside knowing Pork Chop doesn’t like to leave my side when in unfamiliar places, which he showed by throwing up, my apologies for that — but the service was excellent and fast!! Thank you all so much for the care you give our pets and for all you do!!
Everyone was lovely. Buster received great care and all of my concerns were looked into. I received resources on nutritional foods for dogs and an estimate on future dental care, which I appreciated. I also really like how they are transparent about the cost of services during the visit. The vet tech made recommendations of care and included the cost of each service, so I could decide if it was something I could afford during the visit.
With any vet, the bills are always expensive but you’re getting high quality & detailed care for your pet. The wait outside is a little long but that’s due to COVID and you even have an option to talk to the vet through a window! They are doing their best with safety & the pets and I recommend them highly for that :D
Dr. Alex, the vet techs, and the office staff are all incredible. They are knowledgeable, kind, compassionate, and truly care about my pets. I cant recommend them highly enough.
We got the absolute best, compassionate, competent, care from all the vets and staff over the last 12 years. When our beloved dog MacGuyer was diagnosed with Lymphoma they referred us to a top notch oncologist, and partnered with that vet to get us the best care possible. When we get another pet we will be back with A-C Vets again. Wouldnt go anywhere else!
It was terrible!! I have always taken my dogs there when they are in need of health care. Now I have a five year old dog that hasnt been there in four years because he has been in good health but, this morning my dog cant get his hind legs to work and I called them to bring him in for some care. They told me that because he has not been there for four years that they wont be able to see him today and it would take several days before they would see him. They told me to take my dog to emergency care and I told them that would be extremely expenses to do that and they agreed that it would be. So, I asked them if I was being punished for not bringing my dog in more often so that they could make more money off of me and I did not get a good answer back. I have always paid my vet bill that I had with them at the time of service so, they never had to wait for payment. I told them that the dog may have to be put down because the cost of an emergency room visit would be to much and they said well we cant make that decision for me. But they are making that decision for me by not seeing the dog. With all the hard times we are all facing with the Corona Virus you would think that they would care about your pet but they only want the more money. Now I have to explain to my children that the vet only cares about making money from you instead of the well being of your pet. Being that we didnt put money in their pockets each year for seeing a healthy dog now my children may have to bury their pet dog. Thank you Annville-Cleona Veterinary Associates!! Nice to know that you are not there when you are needed the most!!!
Just had our annual wellness checkup with Dr. Alex and tech Lindsey. They are always so gentle and patient with our more timid (when hes at the vet) large canine. They are definitely expert at making the visit as stress free and enjoyable for the pup, as possible. Its immensely appreciated since it means we dont have to drag him in the door. He willing goes because he wants to visit the vets office. Thank you!
From the time you call in for an appointment all the way till they check you out of your appointment, they are curtious, friendly, and listen/address all concerns. They care about our pets as much as we do!
New patient, called and was seen the same day when regular vet was closed indefinitely , extremely happy!. Very thorough, explained everything in depth. Empathetic to our aging dogs health issues and our peace of mind. Called with bloodwork results very quickly. We will definitely be taking both of our dogs here for future care. Thank you, thank you
CopyI love A-C Veterinary Associates. You have taken care of my animals for over 15 years and I have never had a complaint. When Sally was hurt last week you found a way to fit her in within 2 hours, and that made us feel so much better. Thank you for all that you do.
Fast service, caring staff. They take their time and get to know the pet and owners. Gentle, kind and considerate when putting pets to sleep.
Amazing veterinary practice! You truly care about your patients, and take the time to discuss any concerns us pet parents have. Thank you!
A great veterinary group - professional, communicative and dedicated to the pets in their care. Always a positive experience, our cats are very lucky to have them and Dr. Alex!
The staff at Annville-Cleona Veterinary Associates have been caring for Sylvester for several years and have always provided excellent care to him!
My cat was seen last week at Annville-Cleona Veterinary Associates. We were new to the office so I was surprised with how easy it was to schedule an appointment for him and the fact that we got an appointment to be seen the next morning. The receptionist at the front desk was very friendly and kept us informed of wait times. The vet tech and veterinarian who treated my cat were friendly and very gentle during his exam and blood draw for testing. They were also extremely thorough with collecting information and records. The cost for services was reasonable and the same as other offices in the area. Two days later the veterinarian called me like she said to discuss my cats blood test results and to make sure I was able to schedule an appointment with the Specialists office that we were referred to. I plan to use this vet in the future for my cats care. I recommend them to anyone looking for a new veterinarian!!
Very friendly and caring to your pets.
Decent rates and quality bets! I havent been going there long and we had our 11 year old Block pass away. It wasnt the secretary or a technician but our Vet took time out of her busy day to contact me and wish us the best in dealing with our tough time. I wont post her name in a blog but feel free to contact me for a recommendation.
I use to love this place, but as of late each time we go in my appts cost more and more. They keep pushing for expensive test and procedures. My dog is 10 unfortunately she doesnt have long left. I dont need test to tell me she is old. We will be going somewhere else soon. This last batch of vaccines cost over 100 more than normal plus we have to go back in for more. I feel they are making up more shots to be given. I asked for 1 extra shot and the recommended 3 more plus did a test I did not ask for and charge me for it. We need to look for a new vet.
They are wonderful with our furbabies and have been taking care of all of our animals for years. They were also very caring when we had to put our pomeranian Harley down, he was 17 1/2 years old and they cared for him his whole life. They also helped save our Irish setter pup Rippley when he got really ill. Hes almost 9 years old now and couldnt imagine our family without him. They are now our Vet for our rescue kitten Loki.
Great Place For Your Pets Health!
I had to put my dog down here she was around 16 or 17 and couldnt go on much longer. Putting her down is up there on the hardest things I ever went through yet. I didnt have a lot of money so I couldnt afford to have her able to be put down in the house. However, I was extremely pleased with the staff here they made an incredibly emotional time easier for me to process and say my goodbyes. What this place did for me I will never be able to repay I couldnt afford the private cremation which hurt me not to have her ashes. However they gave me her paw print which meant so much to me to have something physical of her to hold on to. As well a little while later in the mail they sent me a lock of her hair. The people that work here helped me so much I will never forget what they did for me and will probably never be able to repay them however is you want to go somewhere that actually cares about you and your pet I highly recommend and praise this place they take good are of people and will go out of there way to help you.
Had to switch from a nearby vet that was new and putting it midly. . not very good. I love love love it here! Everybody is friendly and the vets are great! Never a problem getting in! I cant give it enough stars!
The care shown for our Lab Leo was excellent, the attitude and nature of the folks working there is something that you dont find too often. The follow-up calls checking on Leo reflect their commitment to the quality care that is provided here! - Thank you.
The staff was wonderful and the vet toke her time and answered all my questions so glad my friend recommended this place 💯 my poor Ellie was so scared and they where so Patient with her I will Recommend this vet to everyone.
Ive been there now for 3 very different situations and I cannot speak more highly of their staff. They are the most compassionate and caring group of people from the veterinarians to the vet techs to the office staff. Truly amazing!
I started taking my pets there and originally I thought I found a vet that I would bring my pets to for years, however after today, I will never return. I found a poor stray cat who after a few weeks, I found to be pregnant. She started having complications due to the pregnancy and I took her in right away. After they did x-rays and charged me a couple hundred dollars, they didnt take the kittens. They said if she didnt have the kittens within 12-24 hours bring her in because she will need an emergency c-section. I called them back because the cat went into labor and was having extreme difficulties. Since I had just paid a couple hundred dollars, I was unable to pay the full amount for a c-section and told the secretary that on the phone as I was setting up the appointment. I asked if I could make a payment arrangement, the secretary said if they did that for people then they wouldnt be in business. I asked her what I was supposed to do and she repeated that it was there policy to pay or not be seen. Had they just done the csection the first time I came in with her, I would have had the funding. I am sorry that business matters more than just letting an animal die. Greys and Strays LLC where I never went to before saw the cat right away with no questions asked and no problems with payment. Thanks Annville-Cleona Vet Associates, you will no longer receive my business!
We have been clients since 2007 and always receive the best most compassionate care for our pets. We love our vets here!
Awesome Dr.s and staff. Loving and Caring so they will be taken care of properly.A little pricey so you have to plan and get insurance.
The staff here is wonderful! They have always taken great care of our pets. I trust them completely and would highly recommend them!
Dr. Keck and staff couldnt have been more helpful during our cats recent illness. She was very sick and he couldnt make any promises, but through their caring and kindness she is doing great! Dr. Keck would call several times a day to see how she was doing and while she was hospitalized we could visit anytime during office hours. We would recommend to everyone!
Recently we took our 6 yr old Healer here in an emergency visit. He had been suffering from seizures for quite a while even with regular medication and was in a cycle which we could not stop.We called Cleona vet just 15 minutes prior to arriving letting them know we needed their help with our dog. When we arrived, they were prepared for us and quickly went into action trying to relieve our Healer of a painful seizure cycle which was still ongoing. As we waited the vet and techs took care to relieve our dog and to settle him. They stayed by his side for more than an hour carefully monitoring him.Unfortunately as the days events unfolded we had to say goodbye to our dog as the seizures were too much to overcome even with an IV and heavy medication. The folks here did everything we really needed and we couldn’t be more thankful for their kindness and attention to our needs even with a full schedule tending to many other pets. We’ll certainly continue to call on these folks for our other pets in the future.
Totally pleased--you all do a wonderful job of making the entire visit pleasant and relaxing. Weve recommended you to others already! Thanks so much for taking care of Charlie for 11 years now!
They didnt have time for my dog with a bad ear infection I wonder what about if was 1 of there kids oh and so many different vets there make me wonder if it was my race. But I got some 1 to take care my dog for only $135.
Everyone was super friendly! We just moved to the area & are so glad to find a vet that made our dogs feel comfortable & took such good care of them!
Everything went perfectly. Your team is very thorough on walking us through the process. I look forward to meeting you in person.
VERY expensive. Be careful, they will run tests you don’t need and tack on extra charges to run up your bill. Used to love this place, with them 10 years, something happened, it’s not the pet/family friendly practice it was, all they care about any more is the bottom line.
Very knowledgeable. We take all of our pups there. Highly recommend.
Overpriced. They wanted to charge me 39 dollars so the vet can sign a document for my pet. After you want to charge me 55 for feeling my dogs heartbeat? Wow.
Everything and everyone were excellent. The staff and vet were very kind and supplied me with all the information I needed. Thank you, Susan Thomas
Thank you so much for taking care of our 16 year old husky, Eros. You guys were kind and gentle with him. He is feeling better. I cant thank you enough!
Front desk staff is always welcoming
Very friendly and knowledgeable staff. We can always get in quickly, and our dogs love visiting. Dr. Barsley and Dr. Pinamonti are the best!
A friendly caring knowledgeable staff makes me feel welcome and I know my dog is in great hands. I definitely recommend them!
You couldnt have made the process any easier. During this difficult virus time, the curbside procedure was really efficient and it was good to be in touch by phone as our golden went through his testings. Thank you all.
Always a great experience with this veterinary office. Very caring and compassionate!! Reasonable prices, too. Thank you!
March 25th 2020 i called at 4pm told women working there that my blind dog had just ran into a concrete bench and cut his head. I asked if he could be seen . She said NO the would be closing in an hour and a half. But i could drive 30 miles to lancaster tohazerllloolookeloohichec.ZERI ZEROZERO
My wife and I came to PA in 2002 with 2 cats and had to find a vet. My wife was very particular and found Miss Emily. She took care of both our cats.I can not say one bad word about the staff. I would recommend Annville - Cleona Veterinary
When I had Duke, my baby was well taken care of when I took him here, they were great with him, wasnt overly expensive, they are pleasant to work with and very patient
Who knew that cats have to have their back teeth pulled when they reach a certain age. Awesome people. Cats still sleeping dont know if it works yet
Wonderful doctors and staff. Always friendly and caring for our most important 4-legged friends. So fortunate to have this wonderful practice in our local area.
They are truly the most WONDERFUL vet staff I have ever dealt with. They not only care for your pet, they care about you the owner. Each and every person there is a true blessing.
First timer!! My cat Lucky loved coming here!! If hes happy IM HAPPY. thanks everyone for loving him as much as I do 🥰
Excellent staff and awesome vets, such careing and compassionate people ..
Very good with our pets, clean hospital, compassionate staff when we had to put our pup to sleep.
This vet is fantastic. They are helpful, very friendly and extremely professional. Everyone there is absolutely fantastic.
I called to ask if I could give my dog pepto. She replied yes but would not give me a recommendated amount unless I was a patient. I guess they dont care about animals just money
They provide wonderful service to their pets. They helped us look at different insurance plans too. The only thing I dislike is that they send a lot of emails
Wonderful, caring people work here. Conveniently located and great care for our dog.
I have been taking my 21 year old cat here for a years now. Love the place, gives the best treatments and very affordable.
We just changed vets. Three pets, first visit with all three. Great staff, very professional group, and friendly. Thank you!
Dr Keck took time for thorough explanation of exam and next steps, technicians were friendly, helpful and knowledgeable when I had questions.
The staff was very friendly and knowledgeable, the waiting area was large enough and not crowded and the facility was clean. We had a great experience and could not ask for much more.
Very adept and compassionate to my furry friends. I would deliberately recommend them for your kiddos vet.
They were so nice and took such good care of our cat!
They are very compassionate with all animals/pets. Also very friendly and polite and professional.
They are so informative and loving I have taken my pet to them for many years always pleased with their service
Very well equipped and Wonderful staff and Vets!! My Dog goes here! No problems with them AT ALL!!
Love the care and their staff. Clean facility where we feel comfortable each time we come in. They are always there for us when we have a question and never make us feel silly for asking.
Dont go here. Reviews are good but vet is a cruel doctor. He should not be practicing any kind of care. Heartless.
Lisa Bardsley was wonderful with me, my husband, and daughters, when we had to have Spike our 15 year old dog, put down after an accident in our driveway.
You guys are great!! Very professional and friendly,see you again on tazmania next appointment.
ANY vet at A-C Veterinary Associates EXCEPT Alex Pinamonti!
I moved to the neighborhood 8 years ago and have been taking my dogs their ever sense the doctors and staff are just awesome
This vet office has been amazing. Staff is so friendly.
Contacted this office due to needing an emergency c-section for a cat that was having labor complications. Secretary who answered the phone severely lacked empathy whatsoever, and stated that they would not see the cat because they hadnt seen it before. They referred us to a place over an hour away. Which by that time, all kittens had died.
Hands down the best of the best when it comes to caring for your pet! Everyone I’ve encountered is kind, friendly, and truly loving!
Staff was friendly and helpful...great experience for me and my puppy
All around great staff.
Taking pets anywhere else is a bad idea. Their friendly and caring staff puts patient care first.
They cared for our little puppy who was due for shots. Staff is very professional and friendly.
Great place for your animals ❤️👍♥️ been going there for 4years good prices and great care 😁😁
They are honest and have integrity, care , and concern for your pet.
They are WONDERFUL. YES, take your pets to them. You wont regret it.....ever! What more can I say?!?
Very good service
Best Docs & Tech around!! Friendly, professional and beyond caring for your fur baby!! ♥️
The vet Dr Bardsley is a very kind and personable lady.
The best vet, always take the best great care of my babies!
Great vet clinic. Awesome, caring employees. Nice facility
Friendy and professional. Always here to help. Thank you.
Competent, caring and efficient.
The staff was great all around! It made our experience a good one. thank you
They have always gone above and beyond for our pets, definitely recommend
Excellent service and care of your pets
Prompt safe delivery of pet. Great care.
Extraordinary staff- friendly atmosphere and excellent care! I highly recommend them!
Excellent vets!! Great with my dog.
Very considerate.. Very understanding… And should very much concern.
Great people and they genuinely care about your pets.
I called Friday to help a cat that was THROWN from a vehicle. And this office refused to help me help a hurt Animal. Shame on this office.
Moe is always anxious but we like the staff! Everyone is always very friendly!
Everyone was so nice and considerate that I cannot think of a single thing to improve.
Good place to take animals very nice people
They have been wonderful with my Rotties diabetes.
Staff is great and very kind been using them for years
Caring, knowledgeable vet. Reasonable prices. Best vet in the area.
The love and care from the staff was so sweet and sincere.
Always get great service and friendly staff.
Welcoming, friendly, and reasonably priced. Would reccomend!
The Best vets I have ever found
Very efficient. Polite attitudes and very thorough.
Staff were very friendly and welcoming.
Exceptional Service, nice staff!
Really great vets and staff.
Took my son there, he likes it
They are very considerate of wait times.
Excellent services and professional friendly staff.
Very great staff and great care.
Not very helpful just told me to download an app
Great people
Terrific pet care!
Wonderful staff!
Always took care of my pets
Friendly, thorough, professional
Very nice
They are great with animals
Great Doctors who care
Love them all here
Friendly, quality care.
They are a caring staff.
Great experience
Very informative
Highly recommend.
Great
W Reese weer6
Was not at this business
Friendly
Good place
Compassionate
Good customer service very good price. Good capacious staff.
Excellent
Nice attention
Total reviews rating 4.7
166 Reviews for Annville-Cleona Veterinary Associates, Inc. 2023:
Review №1
2022-05-19As a client of ACVA years ago and since recently returning, the Doctors and staff have always been exceptional! Among knowledgeable, experienced and well priced for services - the Doctors and staff also offer compassion, understanding and kindness towards the animals and clients that they serve. I’ve always seen Dr. Emily and today, had the pleasure of meeting Dr. Alex! Familiar faces Lindsey, Jenny and Diane have been so welcoming and remember my pets from years ago. Returning to ACVA has been a blessing and guaranteed, I know my pets are getting the best care that Lebanon County has to offer.
Review №2
2022-06-29I was pleased from the moment I walked in the door. I didn’t wait, everyone was attentive, caring, and kind. Joselyn was extremely knowledgeable and caring. Dr. Keck, was very thorough and he followed up with a phone call the next day regarding lab results (not his assistant). I also liked that I was given options and costs for work needed. No guessing or surprises. I was nervous about finding a new vet since mine retired, but I’m glad I was directed here.
Review №3
2022-03-18I just had the best, least stressful vet visit I ever had thanks to the wonderful staff here. I have a big, noisy, friendly german shepherd that will bark at new people until he gets a chance to greet them. People are often afraid of him because hes loud and large, and I understand their fear but he really is harmless. The staff here all took the time to let him calm down and never judged us for his barking. They made me feel welcome and did such an excellent job making this a good visit for both my boy and me.
Review №4
2022-03-17They were very good and very good with listening to my concerns with my pet and they took they time to answer all of my questions. Took my dog in to have his nails trimmed and have a lump on his leg checked. The staff was very friendly and accommodating to my dog an his anxiety and comforting to him to help keep him calm.
Review №5
2022-02-04Everyone at this office are very pleasant and helpful. They make you feel comfortable about leaving your pet in their care. I have been coming to this office for about 12 years and I would not take my pets anywhere else.
Review №6
2021-08-09Dr. Alex and Ria were both very kind and patient during our recent visit. They were very sweet with Virginia, and took the time to answer all of our questions. Thank you for your care and all of your effort to make Ginny feel comfortable during her appointment!
Review №7
2022-06-07Our puppy had his first two checkups here while he was still with the breeder. I called and requested for them to send our puppies records to our new vet. I spoke to Hope and she seemed annoyed and acted like this was an unreasonable request. As far as customer service goes, I would go somewhere else. I hope Hope has a better day
Review №8
2022-03-08I brought my dog in after she got sick over Christmas. Kaylee my fur baby had a terrible cough. I called my vet they couldnt or wouldnt see her for a week. I called ACVA and they had her in in two days like she was one of there regulars. My baby was not coughing in 3 days. Will happily stay with this office.
Review №9
2022-05-21Its good that theres a quality veterinarian near me. However, they charge $60.00 to clip nails and clean ears. My prior veterinarian would do this at no charge.
Review №10
2022-05-25Very friendly and ready to serve your pet with the best care for cheap prices, also they treat your pet as there own.