Appliance Zone Service in Philadelphia
Categories
Location on the map
Philadelphia, Philadelphia County, Pennsylvania, US
Service options
- Monday:9AM–7PM
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–6PM
- Saturday:9AM–4PM
- Sunday:Closed
Orlando was the service man that came to my home. Not only was he prompt but his service was excellent. He walked in looked at the refrigerator, quickly diagnosed the problem and fixed it - and he left the work area extremely clean. I would not hesitate to call him again!
Fernando was great. He replaced a compressor on my 10 year old LG refrigerator. Fernando was prompt, responsive, and always on time! He came out a few times to ensure that the fridge was fixed. He was always on time, and never complained about having to come out again. I couldn’t have asked for better service!! I HIGHLY recommend doing business with Appliance Zone Services.
Not recommended this guy to nobody. Extremely not professional. I pay him$80 for diagnostic and he want all money before starting simple repair. I tell him that I will pay balance ( $245) when will be done. Need to make sure that is done correctly first, but without money pay at front he refused to do it. Be aware!
What incredible service! We called at 7 am with a rapidly leaking fridge. Fernando answered the phone and walked us through the process of finding the water line and shutting it off (not something we had ever done before!). He was patient and incredibly helpful. If we could give him 10 stars, we would!!
Fernando has helped me out on three different occasions. Once with a dryer and twice with refrigerators. He has come out within one day each time (same-day on one occasion) and quickly assesses the problem. He does great work. I have highly recommended him to friends and family for his services.
Orlando was a very honest professional and pleasant person. He didn’t take long to fix my washer and did an awesome job ! I’m very pleased and satisfied with the work he performed and would highly recommend him to anyone who has a problem with their appliance ! Thanks so much ! 🙌🏾🙌🏾🙌🏾🙌🏾
Everyone who rated this business 5* must of been paid or a family or friend! I used this business with hopes that they would repair my fridge. They came out with a faulty piece, the problem was never fixed! It was initially hard to contact them in the first place but once they got my money, it was even harder to reach out to them to tell them the problem was never fixed. I sent calls and text and no reply! Oh not to mention that they say they have a 30 day guarantee which means nothing if they don’t plan on picking up the phone or replying to text ever again! I’ll never recommend this company to anyone! 0 stars I give them!Then they reply: They never did any job for me which is a lie. Now I can take my review further by posting the actual text and call threads, not to mention bank statements. Like I said, DO NOT USE THIS COMPANY
3 years old washer broke. It had noise when it tried to spin. I called them based on the good reviews on google. However I was very disappointed. They charged $75 for washer diagnosis. My tenant told me he literally spent 2 mins to listen to the noise and concluded it would cost more to repair then buying a new one. This seems to be a really easy way to make 75 bucks.
A nice experience. Called in the morning about refrigeration problem. Was at my house by afternoon. Diagnosed the trouble, explained the trouble and told me exactly what was needed. Was a very nice gentleman and a pleasure to work with. Reasonable pricing and good service!
Total reviews rating 4.8
119 Reviews for Appliance Zone Service 2023:
Review №1
2022-05-24Yes, call Orlando.About a year ago, he fixed my fridge fast and affordably. He came so promptly, I was able to save most of the food! It has been running well ever since.Recently he installed our new dishwasher. Again, he came promptly and his prices were affordable. It was a complicated job, and I appreciated his knowledge and patience. Actually, when Home Depot delivered the dishwasher, they refused to install it, and left it sitting in my dining room, but Orlando did it, no problem!
Review №2
2022-05-25Great, prompt service. I called at around 10am hoping to get someone to look at my refrigerator the same day. Appliance zone showed up at 1:30pm, made a quick fix to my fridge, and told me what I need to look out for going forward. I’d highly recommend this business to anyone.
Review №3
2022-05-15Super fast service! He came out within 30 min of my call and diagnosed the problem with my Fridge and gave an incredibly reasonable price to order the part and fix it! I would call him again and again if I ever need too! Excellent service!!! Thank you so much!!
Review №4
2022-05-03Orlando arrived early and knew exactly what was wrong with my oven. He explained it perfectly and made the repair in less than half an hour. He was respectful and calming. I would highly recommend his service.
Review №5
2022-05-03I have a very busy schedule and was distraught when my washing machine broke on one of my few days off! In comes Fernando to the rescue. I called and he was able to provide same day service. He was polite and knowledgeable, and fixed my washing machine within minutes. If ever I have an issue with an appliance, I will call Appliance Zone Service.
Review №6
2022-05-28Repairman didnt bother to turn the fridge on, just went ahead to say I have to change the compressor for $780 without any kind of diagnosis. I told him the compressor works when in test mode but doesnt cool. Recharge the compressor and let see if he works but he wants to make easy money and overcharge me for a compressor. When he sees we are going no where he tells me to pay $80 for diagnosis even though one was not done and he never told me of such fee before coming. Beware of this kind of business.
Review №7
2022-05-28Appliance Zone Service was very professional by showing up quickly; personable by explaining things to me as he went along, and reasonable by charging me a fair price for the services rendered. The technician was very nice too. I definitely would use AZS again!
Review №8
2022-06-06Orlando is the man to call. He came out Saturday, told us what we needed to do, came back Monday and fixed the refrigerator in less than 30 minutes. Professional and Great Price.
Review №9
2022-05-17Worst experience ever. Showed up, completely dismissive of the issue and did no investigation of what the issue was. INSISTED it was impossible for the black oily substance coming from the bottom of the fridge was oil. Told me over and over again I spilled something and left my freezer open is why everything defrosted. Many searches break down causes for a black oil to be coming from under the fridge so we tried to bring up those causes.After much debate and asking him to at least LOOK at the substance and bend down and wiped up, he continued to not even look and tell me oil was spilled food or soda. No, the black tar is not soda. When asking about the compressor he insisted again there is no oil anywhere or anything that could be leaking and rambled on about FREON, our fridge is new and doesn’t even have FREON but again, he refused to listen and then continued to speak down to us instead of addressing any of our concerns. When it came down to time for a payment for him to show up and tell us oil wasn’t oil we were more than willing to pay because he showed up however we were at that time and not any time previously told we could not use a credit or debit card and had to cash app him. He literally told us he won’t take a card because that gives customers protection against fraudulent charges that the cash apps don’t. After we insisted on paying with a card, we were at no point not willing to pay, I just don’t use cash apps for professional services. He got angry and kept telling us “I KNOW you have cash apps, everyone does!” Like who goes into somebody’s house and tells them what they do or don’t have. He then proceeds to start swearing using the F word when he was asked to stop, he stormed up slamming the door. And the only thing we asked was for a way to pay with a card.
Review №10
2022-02-19The technician went to my fathers within a matter of a half an hour, diagnosed and fixed the problem with the refrigerator. I am grateful for the prompt and courteous service, but most important, is that I don’t need to worry about my 92 year old father and his caregiver not having a working fridge! 👍🏻🙏🏻😅Thank you!!