Baer Sport Center Harley-Davidson and Polaris in Honesdale
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Honesdale, Wayne County, Pennsylvania, US
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Site: https://www.baer-inc.com/
- Monday:Closed
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:9AM–6PM
- Sunday:Closed
Bought a used Harley-Davidson at Baer last month and wanted to express my true delight in the bike and the purchasing experience at Baer. This dealership treated me like family or a dear friend. The professionalism, knowledge, and helpfulness of all Baer personnel won me over.
People have been good. But being lied to about the time frame of the work done is horrific! Being told 12pm then 2pm then 3:45pm then “why were you here so early?” After being told to come at these times. Then we are doing the best we can. Literally all could have been avoided if they were just honest. If it was next week then so be it. But having to make a 3+ hour drive for nothing is extremely frustrating. Please just be honest. And eating a sandwich while we were waiting to go to dinner but couldn’t because it was taking so long didn’t help. And not one time was there an I’m sorry or a thank you.
This is a 5 star dealership hands down. A family owned and operated dealership that concentrates their efforts of building long lasting customer relationships. The staff is very knowledgeable, friendly, and personable. Highly recommend visiting here before you go anywhere else or, if you have gone somewhere else, you need to go to Baer and see the difference in customer service. Trust me, youll almost feel like family.
What a great place. My wife and I were vacationing in the area. We ended up with a dead battery on the bike. We had the bike on a trailer and took it to Baer. Even though they were rather busy the manager of the service department swapped it out himself and got us back on the road and ready to ride in no time. Great job and many thanks for your help!
We stopped in over the weekend, my husband just thought we were looking until I sprung it on him that if he found something and we could get financing he could get what he wanted. The staff is great and friendly! We had to run back home for some cash for the down payment and we werent going to get back until after closing. They were nice enough to wait for us to get back. They went over everything on the bike with my husband before we left. Great experience and highly recommended!
Got my new trike. Wayne was very patient with me. Did a great job explaining the bike. Numerous times lol. Thanks Joe for keeping me posted on when it was coming in and tolerating my frustration on delays on shipping. And the whole staff made it a great buying experience.
I cant say enough positive things about this dealership. Dwayne, Angie, Joe and all the staff there treated us like family. They didnt have the specific color bike we wanted but they got us exactly what we asked for within three days. They went above and beyond to give us the best deal and service you could ask for! We will be doing all our business with Baer from now on. They are not the closest dealership to us but they are the best! Definitely worth the ride! Thank you Baer for your Outstanding Customer Service! Frank and Alicia
We were on a all girls ride last weekend, June 6th and my friends bike, an Indian, was having issues. We stopped in, they took the bike right in, check it out and found out it was the starter. Of course they couldnt fix it for her but they we were able to let the bike at the dealership until we could get someone to pick it up. We are from Central PA. They told us if we werent back till they closed, they would set the bike out, told up were to find the keys. This dealership never charged her a dime! The whole staff was so helpful and nice to us while we were there. How wonderful to find a dealership so helpful and kind! Hope we get to come back next year but not for a service stop, just for visit! Thank you!
Needed a new battery for my bike. Called in earlier in the week and spoke with a gent in the parts dept. Discussed differences between lithium and acid and he set aside one of each and I would research further. Came in on Saturday, made my choice and had a comfortable transaction at the sales desk. Always a satisfactory experience at Baer. All the associates are like family and very friendly. I come up from south jersey to shop at Baer. Thank you Baer.
Great selection of bikes. I found a used one that seemed like it was made for me. (Im short.) The process... from deciding to buy the bike, to financing, to picking out accessories...was very easy. Everyone was super helpful and supportive. I look forward to many years of riding...thanks to the staff at Baers.
Got two bikes from them so far.. wish a few of the staff was a little friendlier. And they took a tad better look at the consignment bikes before people spend the money that they do.. got a 14 sg with a dead battery and clogged air filter but thats business i guess.. over all tho great place to get motorcycles..
Work very well with my ESP, the staff was friendly and the service was the best. Even the bay wash guys took good care of my motorcycle.. though it did take the week their work was great. He didnt charge my ESP they did take the throttle body and the fuel injection apart indicate all parts. Cant wait to go there again to get my next service.
Awesome experience, Dwayne and Angie were very helpful and knowledgeable, I would highly recommend their facility to anyone looking for a great bike, very friendly and the staff greets you like family,will definitely be going back for any further purchases or service. Thanks to everyone at Bears sports center!! Very happy!!
While visiting a friend from Carbondale Pa. Coming from N.H. we took our Harleys up to the Baer Dealership. Very impressed of the owners and staff. They made me feel like they knew me my whole life. I been to several HD dealerships here in the New England and would say If I lived closer to Baer HD I wouldnt hesitate buying from them. Your more than just a number
Traveling through PA on Interstate 81 when friend hit huge pot hole damaging front rim and blown tire. Found Baer Sport Center about 35 miles away. Called and they were waiting for us and the wrecker. Took bike right in and started repairs. We had lunch, came back and bike was done! Back in the road for 4 hours to get home.Staff was courteous, prompt, knowledgeable and really took care of us.We are all very appreciative!
Drove 1 1/2 hrs to pick up machine. Refused to take full payment on card. We understand the business does not want to be beat out of money, but we have the money just not cash. Could not get cash because banks were closed. We were in a hard spot and needed the machine for work the very next day. Rude and tried to sell us lies that it was against the law to charge our card a measly $3500.00. One business to another we thought we would be taken care of. Sadly disappointed. It’s ok. Picking up a different machine in the morning. Paying a bit more but maybe it’s a sign we shouldn’t have the bike from Bare. We aren’t looking to beat you out of money just trying to keep ours going on a short timeline. Wish things turned out different but everything happens for a reason.
Could not say anything bad about this dealership in 2007, after being treated poorly on LI by another dealership, I usually get my maintenance on the road but when in PA I know I will be treated right . Just last week ED in service helped me keep the repair cost down by sourcing parts, Thanks again ED for the great customer service-- Ernie 07 Ultra Classic
Its clean, friendly, and breaks my heart not being out on the back of a bike since being hurt in a car accident but I love just looking at them. I got q Harley stuffed dog years ago and was looking for another but that didnt have any? :-( i would love to get another one.
I can’t thank enough this dealership I was stranded 100 miles from home they got me right in fix my bike and I was back on the road. I was greeted every 5 min by everyone in the place super nice people. It was a Memorial day Weekend, crazy busy but they made me and my problem important .thanks again.
Baer HD has a good inventory of new and used bikes. I talked with a salesman named Joe and he was very knowledgeable about everything Harley. He was able to answer all of my questions and then some. If you are looking for a new or late model Harley Davidson in NEPA, this is the place. I will be back when I decide which one I want to buy.
Both a 1996 wide glide from them 5 years ago they never forget me,if I had a adjustment,they were there for me ,at no extra cost,and the pipes it came with were way to loud for me the put stock ones on for no extra cost,love to deal with the whole family,especially Duane
So I was in the area shopping around for a Ultra with my Vrod in the trailer. Duane took great care of me and didnt dick me around like the other dealers I went to and I went to many. Hes straight forward. I hit almost every dealer from Brooklyn to honesdale and Baer is the best. I will be pointing all my friends in his direction.
Paid over 900.00 dollars for fuel pump and front Blinkers and left side dont work when i got home i noticed it now i have to bring it back.and when i called wensday they said they said it would be done Thursday drove all the way there to find out it was not done had to go back Friday think they would have called me. Not happy with Bear harley in honsdale. P.a
I bought my 2018 ultra limited low Harley at O’Tooles Harley Davidson for my thousand mile service I called them three times to schedule an appointment and they never return my calls called once at Baer Harley they got me in three days later service was great my next Harley will be from baer and all my services for my motorcycle will be done there great bunch of people good stuff And oh yeah I live in New Jersey worth the trip
We had stopped on Saturday to look at atvs and the new slinshot. My son took a test drive on the slinshot with his girl. They had gotten lost. Bob the sales man was very nasty to me and my wife because my son was on a test drive for 45 min said he was going to call the police and report it stolen. He just bought a razor 1000 turbo from another dealer. I had bought a Harley from Diann and dewayne. My son and I were going to by the slinshot and a scrambler 850. We are going to a different dealer for this reason
Just bought my first quad from these guys. Huge selection of Polaris atvs. They also carry Snowmobiles, Harleys, Stihl, accessories and clothing...and they have a couple dozen gorgeous bikes in the used department too. Bob was a very friendly salesman full of information with no pressure to buy...and the finance crew was just as friendly. They got me a 2% interest loan with no money down. Cant beat that! Ill be back in a month or two to buy a bigger one! Hahaha
Total reviews rating 4.7
185 Reviews for Baer Sport Center Harley-Davidson and Polaris 2023:
Review №1
2022-06-04What a Great experience I had today at the dealership from the time I stepped in the showroom what a family like feel this place has. Mr Baer would be so proud of his staff it has been a long time since I have visited but I know Ill be back again for all my needs. Its Great to see people take pride in taking care there customers like family. Keep up the good work 👏
Review №2
2022-07-09I blew out my rear tire Thursday nite in the middle of nowhere in the catskills got the bike towed over to Baer, Dom got me on a new tire and back on the road Friday morning by 10 30 am really great guys. They invited me to hang out in the lounge while they changed the tire. It was a real pleasure chatting with Tammy and the people on the sales area. Very warm friendly down to earth people. Thank you so much. I was a long way from home and they really hooked me up and got me back on the road fast.
Review №3
2022-04-10Just purchased my 3rd Harley from Baer Sportscenter. For me there is no other place to buy a motorcycle. I have multiple dealers closer to home, however I wouldn’t even consider buying from them. My family has been buying motorcycles from here since 1990 & I can’t thank The Baer family enough. Family owned & operated & treat everybody as such. From sales to service I’ve never left unhappy. Thank you again to Baer Sportscenter.
Review №4
2022-05-08Great dealership but ZERO inventory. Wonderful, courteous staff but ZERO inventory. Great service department but ZERO inventory. I just visited HD in West Palm Beach, Florida and they had 300 bikes for sale. Baer is not too far from the HD factory in York, PA. yet they have ZERO inventory!!!!!!
Review №5
2021-08-13Great experience at Baer! Everyone is beyond amazing and great customer service! Highly recommend buying your first or next bike at BAER!
Review №6
2022-03-19Everyone is super nice. The place was jumping. Duane was as busy as ever. Angie was delightful as always to talk to.
Review №7
2022-06-18Thank you, wonderful people I definitely had the easiest time in purchasing a motorcycle!!!
Review №8
2022-05-05Just bought a used Street glide and traded in my Victory. I was treated very well by Duane and the rest of the staff.
Review №9
2021-11-27Baer Sports Center is hands down the best HD dealer out of the several in my region. The staff is friendly and very knowledgeable. They treat you as a person as opposed to a potential sale, regardless if a purchase is made or not. You are viewed as a family member much more than a customer.
Review №10
2022-05-24Staff was very nice but for an oil change and inspection on a slingshot was $275 that is outrageous .