Bakers Centre Laundry in Philadelphia
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Philadelphia, Philadelphia County, Pennsylvania, US
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Site: http://bakerscentrelaundry.com/
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
This place is great. Tons of machines and contactless payment through either a laundry card or using a phone app. They also have USB and house plug charging ports for your phones on their seating benches. Plus they also have vending machines with snacks and sodas. Place is very clean with cool air conditioning and Televisions throughout the place. Bathroom are available free of charge using your laundry card or Laundry Cat App.
I would give this place more stars but since Iβve been living in this area itβs gotten progressively worse. Today was it for me, I went today to do my laundry a light load, and realized when I walked in I forgot my wallet in the car. I looked around and saw their security guard and asked him if he could just keep an eye on my bag while I go back and retrieve my wallet so I can wash my clothes. He replied no thatβs not my jobβ¦ I smiled alarmed because I was so surprised I thought he was joking. When I asked again, he told me my job is to watch other things not your clothes. To my understanding security is hired separately from the company, but that does not mean that he had to be so rude. Waiting less than a min for me to grab my wallet wouldnβt interrupt his stressful job of standing in the corner pacing back and forth. He could have even directed me to an employee but her CHOSE to be rude to me. When I came back in I asked him his name and he refused to give it to me. Finally I found an ACTUAL employee and they let me know I couldβve left my stuff behind the counter. I know help has been hard to find lately due to Covid, but this was ridiculous. You lose customers faster when you have the wrong people working for youβ¦. Like Iβve said Iβve been coming here for over 3 years and never had I had someone be so rude to me in this placeβ¦
This is my neighborhood live around here for 8 years use this laundry mat on the regular I had a interview the lady told me they was training someone and that I would get a call because they canβt train two people at the same time a month later nothing not even the courtesy call to say I wasnβt a fit for the company for whatever reason yes Iβm highly upset and I will never step foot in there again the staff is sometimeszzzz anyway π€·π½ββοΈ
Definitely will not return to this location. The staff doesnβt even speak to the customers, when my lauded stopped ALL my clothes were still soak and wet. I put them in the dryer for 40 mins and when I turned they were still soak and wet. What a complete waste of $20.....Not only was the staff not people friendly the place was dirty as hell. I will never spend another dollar there.
I used their drop off laundry service, when my clothes were returned they werenβt clean. It was as if the used no detergent at all. The only reason Iβm giving 2 stars is because the folded my clothes neatly. I had to drive all the way to Spruce Street and have my clothes actually washed, dry and folded. Such a shame for a top of the line facility.
Very clean, I like thatβs itβs 24 hours, and you can pay for the washers and dryers with cash or card. If you use cash, you will need to purchase a laundry card upon arrival. Laundry detergents in vending machine about $6-$7 and very small so I prefer to buy some before arrival. Free dry!
Its never enough laundry carts. Staff allows people to hoard them as if they own the carts. Customers here usually are allowed to keep the cart for the entirety of their visit. The carts babysit the washer and/or the person or even detergent etc while there belongings are washing and then again when they put them in the dryer. People get an attitude even you ask them to use it even if its not being used to for its intended purpose. They should make people put them back by the door when they arent being used or staff should just return them themselves.
Its a pretty crowded place on weekends and during evening hours which is to be expected since its in a shopping center setting. Thats not my issue though. The $5.99 washers dont fill up with enough water. Im not sure if my clothes got cleaned. I asked the worker for a jug and i filled it up to the brim, then manually filled the machine and the machine then stopped cycling, ran out the water i put in, and then started cycling with no water in it lol. It was more water in the rinse cycle than the wash cycle. The other problem is too, no matter what washing machine and dryer Ive used in the past months, my clothes always have a lot of lint still on everything. Either the lent compartment isnt being cleaned everyday, or not properly, or both. They get your clothes dry, near burning. But too much lent. Please fix these things. Because you have a good laundromat, especially after addressing customer issues
I guess it wasnβt my day to go to this particular laundromat. When I got there ... there were no baskets and I had to wait 15 minutes... everyone kept tryna call dibs on a washing machine... the workers let them.... my clothes werenβt clean after waiting 25 minutes for a washing machine. Still had stains on my clothes and ended up taking them to my wash and fold I usually take them to... I was just in a hurry but this was my first.... and very last experience with this particular place. 3 1/2 hours to wash one load. π₯Ί
Large washers dont fill up properly. Manager not on hand to deal with issues. Bill changer did not dispense money and worker was unable to reach manager by text or phone to return my $20 instantly. The staff is friendly and respectful, but arent given autonomy to resolve issues.
Pros: nice staff, 24 hours, benches with outlets and charger ports, free dry is nice as well. I like that they fix broken machines very fast considering its 24hours.Cons: not enough carts. You have to hold the nozzle to wash your hand in the bathroom (not cool with the covid-19 stuff happening). But my biggest gribe is that Ive had to replace bras because the hooks are constantly mangled in the machines. I dont understand why. Its very costly.
Disappointed. I show up after work, the attendant tells me shes not accepting anymore drop offs and to come mornings. A week later, I show up @9:30 AM and the attendant working tells me shes not accepting either and I should come evenings after 6PM. Clearly theyre both lying and just dont want the work.
Its been a few years since Ive been back to this laundromat and it will be many more years before I come back. When you walk in there is a very weird smell that hits, point 1. Then once Im in and begin loading my washer I notice the floor is a mess, alot of the washer are dirty and look like they have not been wiped down in days. Then l see clothes and used detergent bottles left on top of machines, and it looks like clothes have also been left in many dryers andnwashers. This place has truly gone down hill. It seems as if the owner no longer care like they did when it first opened. Its kinda sad since it is one of the local laundromats but it is not the only. Im sure I wont be back and if you read this try this place only as a last last resort.
If you would like to keep the items you are paying to have washed I suggest you look elsewhere. Not only did they loose an item of mine but I have had 2 items of other peopleβs laundry in my bags and two separate occasions and when I brought them in the attendant threw them into the trash.
DO NOT GO THERE!!!!! I really wish I had checked these reviews before I gave them a chance. I took 2 dress shirts, a sweater, and pants for dry cleaning and they lost the sweater and pants. They claim they mix in different ticket clothing in the same laundry bag which makes absolutely no sense. I am very pissed. Then one of the shirts I got back wasnt even completely clean. This was the first and last time I will use them. The owner, Larry, even called me and was very rude about the whole ordeal calling me a little person for writing a negative review about a terrible experience I had at his business. The nerve of that guy!
Honestly I dont know how this place have a 4.0 rating. I would give it a zero if I could! I went to bakers laundry recently to wash my clothes, and there were roaches crawling all over and inside the sink next to the big machines....Im talking big brown roaches, not baby ones, these were full grown. Then they started crawling onto the folding table, and on the floor. My boyfriend and I were so disgusted we decided we are not going back there to wash our clothes. We dont want nothing transferred to our house from this place. The owners dont care obviously, the big machines dont fill with water, my clothes were not clean. I am totally disappointed and disgusted that the owner/s think they can give us this crappy, filthy, roach infested service, while taking our hard owned money. Never Again! We were so upset neither one of us had our cell phones on us to take a picture or video, because if we did those roaches and bakers laundry wouldve been exposed even more. Hey Owners! Do your Job! Clean up that place......just because its in a area where the majority of people are black, doesnt mean we are all nasty and dont care about our health or the way we are serviced. Im done with this place all together, and im gonna make sure I tell everyone I know not to go to that dump!
One of my washers wasnt producing enough soap suds and I asked was there a problem with that particular washer. A lady asked me what soap was I using and she gonna suggest gain saying my soap was cheap.. It was just bad customer service. It wasnt my soap cause all the other washers had suds. It was just rude and inconsiderate on anyones situation.
Love this laundrymat !!! Its the best me and almost my whole family come here and wash our clothes . very clean and the staff is excellent . Came last friday about 11:00 at night and the night person was very polite and helpful ive always came at night the young guy is always very helpful and is always doing his job
A lot of the washers have bad odors and they are dirty inside and out. I am sitting now waiting for a washer and drier. They are some many washers and dryers just sitting with finished clothes it is ridiculous. There is only one attended and he has been very busy folding laundry. Ive been coming since they opened and its steadily going down.
The owner Larry is not ADA compliant and discriminates against people with disabilities. I witnessed him yelling at a woman with a service dog to, get out of here and dont come back! The dog was not bothering anyone and the woman was just doing her laundry. The police were called on the woman with the service dog. The police allowed her to stay. However, Larry continued to publicly humiliate the woman with the service dog, yelling and screaming at her. Larry was clearly upsetting the service dog and the woman.When another woman explained to Larry that he was violating the rights of the woman with the disability, he yelled, why dont you find another laundromat to go to! He even called them a piece of shi* He approached the woman with the service dog, invading her personal space, and demanded she leave. This man clearly has an anger issue. He was very rude to the women and gave no regards to her rights as a person with a disability and service dog. And let me add the dog was no threat seeing as Larry was being very aggressive and the dog simply sat next to the woman.If you or someone you know has a disability, by all means do not support this laundromat. What a disgrace! People with disabilities are human also and have rights. This guy is a joke and cares nothing for the people in his community.
Do not go to this wash & fold place on 2820 Roberts ave. they are located in the Fox Shopping Center across from ShopRite.. I took all my clothes there and had them washed in folded. When I want to pick them up all of my clothes were stolen. My childrens clothes were the but all of my clothes except for bras were gone. I was told by the attendant that I would be refunded my money and then the mangers Gale & Larry which they refused to give a last name called me from a blocked number and told me they were not refunding my money. And they believed their attendants. I took the same police back up there they then changed the story and said that they were not coming in. They were the managers and they were not refunding my money.... All of my belonging jeans, shirts, dresses, shirts were all stolen:.. I now have no clothes... Place do Not patronize this place.. They are these and the owners do not stand behind what they say... #frauds #foxnews #boycott #foxstreet #bakerslaundry #philadelphia #philly
Total reviews rating 4.2
168 Reviews for Bakers Centre Laundry 2023:
Review β1
2022-06-30PLEASE READ BEFORE YOU GO!Unfortunately, I have to write this review. I loved this laundromat and have been a customer for many years but I will not be coming back.They have bed bugs. I informed them of this two weeks ago when I saw one on their small machines in the back and was told the heat will kill them and was dismissed. I stated that even though theres heat in the dryers, theyre still there. Again, the person on the phone completely ignored my warning and said they have exterminators come in regularly - clearly not regularly enough.That was obviously not the case when I came back a week later and they had to take an entire load out and shake it out because it was infested with BED BUGS. I left my clothes in the washer and left.Bed bugs are too expensive for this laundromat to do nothing about it and leave two kids running the front to deal with it.I will not be coming back.
Review β2
2022-07-01Due to illness I was unable to complete my laundry. So very thankful for you wash and fold service. I only wish I knew who did my massive load. It was worth every dollar spent. Awesome job many thanks.ππΎππΎπͺπΎπͺπΎβπΎβπΎππΎππΎ
Review β3
2022-05-18Large enough to get in and get out. Subway, Wing-Stop, Wendys close enough to have lunch while your clothes wash or dry. A text message is received when cycles are complete. Nice!!
Review β4
2022-06-04Spacious and very clean, whenever I go there are barely any other people so thereβs plenty of washers/dryers available, and they all work!
Review β5
2022-06-12Whats great about it is that its open 24 hours a day. You go early in the morning or late at night. The laundromat is all yours.
Review β6
2022-01-23Today was my first time visiting this laundromat and letβs just say it was the best laundromat Iβve been to since living in Philly! It was a last minute decision to come because my neighborhood laundromat was having technical difficulties! The attendant who I spoke with was very nice and helpful and the best partβ¦ALL OF THE MACHINES WORK! And itβs clean!
Review β7
2018-03-21When I do need to do large amounts of laundry I come here. Itβs never been extremely crowded. Lots of washers and dryers. Drying is free for the extra large dryers which dry clothes pretty quickly. Would recommend.
Review β8
2022-01-31I always go in the morning before work around 6:30am to avoid the crowd and I never have any issues. Its clean, quite, and the staff are helpful.
Review β9
2021-06-28Hadnt used the laundromat for 15 months and didnt know that they had a whole new card system. The attendant helped me get a new card, register it, and turn in my old card to have the credit transferred over. He was so helpful! Yes, this place is always busy, but if you go during off-peak hours you will be able to get a machine, a cart, and a table without issues. New card system seems to work better than the old one (no more bad pull messages), the machines are fast and efficient, and the attendants are super helpful!
Review β10
2022-02-02They raised the prices of the dryers and washers without warning. Bad business ethic! Otherwise, they keep the laundry area itself clean but neglect to clean the restroom.