Best Western Plus Clearfield in Clearfield
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- Hotel
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Clearfield, Clearfield County, Pennsylvania, US
Upon arrival we had to wait for the staff to show up to the front desk (5+ minutes of looking and yelling hello for someone to acknowledge that we were standing at the front desk), the room was filthy, the toilet seat was broken and hanging off the toilet, the shower had large black curly hairs stuck to the back wall and under the faucet, and the clock on the nightstand was broken and continuously emitted a loud buzz until finally unplugged.This hotel was disgusting, unclean, and clearly not maintained. I would recommend you stay anywhere but here.
This is the cleanest/nicest Best Western Ive ever been in! The rooms were spotless and spacious, the staff was friendly, and the breakfast was as good as you can expect from a free continental breakfast. If you need somewhere to stop off the 80 going through PA, do it here!
Positive: Hotel was great little surprise offering much more than anticipated. Staff friendly and welcoming. Pretty room was immaculate as were hallway and common areas. Breakfast generous with varied choices served in pretty room with flickering fireplace. Negative: No. Loved it.
I rated this place a 5 star because we had to rearrange our reservations 3 times over the phone and the staff was so nice about it. We were able to check in early and the girl, Ginger, was so pleasant at the front desk. Our room was very clean and there was a nice breakfast. The lobby was also nicely decorated in a beautiful autumn theme. I would stay there again.
I had to stay in my home town for one evening to help transport my mother to her scheduled doctors appointments. Booking online was fast and easy as was check in and check out. I thought the lobby, fitness center and pool may be bigger based on the size of the building but they were adequate. The room was clean and quiet.
This would be the 3rd time weve stayed at this hotel. While a bit older than the others in the immediate area, the rate was extremely attractive. Very clean and the bed was like sleeping on a cloud. Loved that they now have their breakfast bar back open.Staff was extremely helpful and nice. She even offered me coffee well before the breakfast bar was opened! Thats customer service!!
I checked in here with the help of Ginger and someone who I think was training? I didnt get her name. :( Both absolutely lovely ladies, super cool and fun to spend those first few minutes out of the car traveling with. The room was actually super nice. Everyone that worked here that I ran into was very chill but the woman that ran the breakfast area was awesome! She worked super hard, cleaned everything the moment she could and was hyper aware of things and what needed to be filled or fixed up. It seemed like she had eight eyes and ten arms. It would be cool if there was a small area to leave her tips because I definitely feel she deserved them. The whole hotel was very nice and the pool was a nice added benefit. It was great to see my grandma and Best Western made that happen in a really nice way. Thanks!
Cleanest hotel and very friendly service. Its our 5th year staying there. Belinda, the manager is nicest person I know. Ashley, at the front desk. Very helpful and Teresa, that works in the kitchen, always there early to make sure we have our coffee before we go on our day adventures. Thanks again Best Western for a wonderful stay. Until nexts year
Positive: Very clean, nice finishes, seems recently-built or at least refreshed. One of the nicest hotels weve stayed in at this price level, an incredible value. Negative: Internet was a little spotty in room 102 on our return trip, but that is literally the only thing I could complain about.
From start to finish michaela was excellent. You can tell she cares about her profession. Her charming courtesy professionalism will take her a long way in all her future endeavors. The room was excellent, check in process was great and although I only stayed for a few hours to get some sleep michaela and the room made my stay an excellent one.
Positive: breakfast! So many varieties to eat and drink. Boiled eggs, scrambled eggs, sausage, ham, pancakes , yogurt, biscuits, gravy, a variety of breads, bagels , and toppings, milk, cream, almond milk, chocolate milk, oatmeal and pastries Negative: No. This is our 4th visit
Very clean, comfortable and professional hotel. Room was great, really enjoyed king bed and chair. Breakfast was better then expected, especially during pandemic times. Hot food (eggs and sausage, along with biscuits and gravy) was provided. Internet worked well except it requires browser access to a webpage before connection to enter authentication info. Some VPN software such as FortiClient wont allow this. Good value for price paid. Would stay again!
We had a last minute stay due to our car having issues on our long drive home. We received a clean room and a good night sleep. Ginger was so kind, and welcoming in the morning with breakfast. We checked out and left to get our car repaired and learned it would take longer than originally anticipated. Ginger welcomed us back and allowed us to pay a reduced rate for a new clean room for a couple hours so we could wait in a safe warm place. We ended up being back at the hotel for about 5 hours. We are so grateful for our stay. We will definitely stay there again should we take this trip again... this time, it will be a planned stay.
Excellent hospitality. Great breakfast. Clean room, quiet environment. Id like to say thank you to the evening clerk who assisted with check in, Nathan. He was professional, welcoming and knowledgeable. The next day I missed breakfast and Ginger was kind enough to get me multiple juice containers for my meds
The service was excellent! We didnt have a reservation anywhere the night we stayed so we went to the front desk and they price-matched the deal that I had found to let us book a room quickly and easily right there. The common areas were very clean and spacious, with many COVID-19 safety measures in place. The rooms were good; the beds were comfortable, the rooms were clean, and the bathroom was well-equipped, but the furniture and carpet were just a bit dated. The location was perfect, surely less than a mile from Interstate 80, and the hotel was easily accessible right off the highway.
Rooms are clean but person at front desk could use an attitude adjustment. Also, when you stay in a town that has NO kind of entertainment the POOL AT YOUR HOTEL WOULD BE NICE TO USE!!! They say its OUT OF ORDER but you can plainly see the pool pumps are running fine....just laziness on employees part cause they dont want to clean!! I couldnt use the gym either!!! Dont stay for the amenities.....THERE ARE NONE!!!!
We stopped here as a closest hotel off the highway on our way somewhere and it could not have been a better selection. The price was decent. The rooms clean and comfortable. Friendly, reasonable and accommodating staff. Breakfast was beyond expectations with clean dining area, fireplace and TV to relax, lovely buffet with fresh and tasty food options, the woman tending to the buffet kept it clean, and made sure that everyone had help if they needed. The options were everything you could think of for a breakfast and then some!
I stayed here for about 2 weeks, I did not like it what so ever. The owner smokes weed inside of the hotel and kicked me out, and he didn’t tell me why, there was a worker at the front desk and he had a terrible attitude, when I flushed my toilet most of the water just went on the floor, and there were bed bugs in my bed. Other then that I don’t recommend staying at this hotel.
Front Desk Staff awesome Custome services were 💯 Beautiful hotel & very clean too. Breakfast with limited choices. However the was enough for everyone. Excellent variety Great hot coffee to start your day. I will be returning to hotel Thank you the customer satisfaction.
I wanted to thank Belinda for welcoming me in late in the evening and Ginger for allowing me an extra late check out while I was getting emergency car repairs. I was on a small road trip and this was not a planned stop but a necessary one when I had car trouble on the highway. Rooms were clean, beds were comfy, and staff was gracious. I would recommend.
Spent the night here with my older cousin, great front desk service, room was clean! No issues at all! If Im ever back in town, Ill be back here. In addition, I did see a Winery on my maps including Clearfield Lanes bowling alley which closes at 10pm. Restaurant, Burger King, McDonalds, Arbys, Sheetz and others. I personally prefer Sheetz given its right down the street from this Hotel if you want food, drinks alcohol etc. Good bit in the area.
Great price, with a very nice clean room. The hot tub was perfect temp and very relaxing after a 3+ hour drive. The breakfast buffet was good with a decent selection. Amy & Ginger are great there, we had a nice visit at 6am this morning. I highly recommend staying here. No complaints what so ever.
To say I was impressed is an understatement! The rooms, the carpets, towels, and sheets were spotless, the building excellently maintained.The staff were well trained and very courteous and always available and ready to help. What impressed me the most was their attention to the finer details. When we travel I typically use my own soaps because I feel most motel soaps are of poorer quality or they give you facial soap to bathe with. Not here. They had a very nice facial soap at the sink and a bath bar at the tub. At breakfast they served fresh scrambled eggs. Not frozen processed eggs. The closet was deep enough that the ironing board hanging on the back of the closet did not even touch my hanging clothes. That is definitely not your typical motel room.Their attention to what may seem trivial is what put this place over the top. Thank you for such a wonderful stay!
I made a booking with a guy on Wednesday and called to ask a general question about the pool the next day and asked to make time slots for my 2 kids and their friend (1) friend to swim. She was extremely rude and told me I can’t bring friends there only my kids! Ummm excuse me? Yeah you can just come here with whoever and swim it’s for reserved for customers. Well I’m paying for the room which kind you was a large king size room! She was very unprofessional and basically told me to not come in so many words! So I canceled my room and decided to go elsewhere! That was by far the worst experience I ever had while getting a hotel room for a night for my daughter that turns 10. She just wanted to swim and stay at a hotel. I will never book there and definitely reported her actions. So beware because she was NOT pleasant nor professional.
Great little gem of a hotel. Very clean. New flooring in our room. Nice staff. Decent breakfast- nothing fancy or really nutritious. But there’s peanut butter...and fresh fruit. Got a great rate! Room was dark, quiet and on the 3rdfloor. Perfect for weary travelers. Would def stop again if the need arose.
Very nice hotel. Nick at front desk was very helpful and went above to make sure my husband and I was comfortable and enjoyed our stay. He also recommended Dennys Beer Barrel Pub for dinner which had great food. Hotel was clean breakfast was great considering covid restrictions couldnt of asked for a better stay. Definitely would go back.
This hotel was excellent. Although dining choices were limited due to the late hour, the front desk clerk offered a few options which were within walking distance. The breakfast buffet exceeded our expectations with eggs, sausage and pancakes. The room was very comfortable and clean.
We have pets, and we stay at many pet friendly hotels when we travel. The first room we were given, had very clearly had cats in it. The smell was unreal. I am not sure how they let anyone in that room without getting that smell out. So we asked to move to a different room, and they were happy to move us.The second room smelled good, and was very clean. There were a few issues though. At 3 am the people above us must have rolled in and decided to take a shower. Sadly when they did that, the pipes or something in the wall started to vibrate and rattle and it was so loud it kept us up for over 40 minutes (long shower I know). So that was a little upsetting. Then of course they stayed awake and stomped around for another hour.We finally fell back asleep, but then the staff was soon at work to clean rooms. They were outside of our room playing music, talking loudly, and we clearly were not going to make up for the sleep we missed out on during the night. So we got up and left.This is a decent hotel. Its what you would expect from a Best Western, but the staff should be more considerate of their guests in the morning.
It honestly couldnt have been better for us. Our last minute phone call for reservations went very smoothly and with a very fair rate. Our room had two queen beds and was quite spacious. It was also very quiet for a Saturday night. The hot tub was perfect after a very long day of driving. Breakfast was hot and fresh. The gal was always bringing out more during the morning rush. Keep up the great service. Thank-you for a good nights rest.
The service at this hotel is top notch. I had one minor issue when I was there, but the attention to detail and level of communication made me feel valued. Belinda took the time to hear out my concerns and reach out to me regarding. Hotel was clean comfortable. We had the breakfast as well and it was very good. If Im in the area I will stay again.
A wonderful experience. Arrived on Easter and we were greeted by Nicole who gave us our room information and even helped suggest a few nice places to have Easter dinner with our family. The room was very clean and well stocked with towels and extra amenities. The free continental breakfast in the morning was fantastic. A wide variety of foods and very well stocked. We will be returning here again.
My stay here was simply amazing! The staff was very accommodating and friendly from the moment I checked in to when it was time to check out. The room and surrounding areas were very clean, and the bed was super comfy! I have stayed at many Best Western hotels but this one was by far the best one, with exceptional service.
We travel with a small child and small dog, so wanted to try splitting a long drive over two days and stayed at the Best Western as our halfway point. It was great! They are pet friendly, and truly pet friendly, not one of those places that says they are, but then acts inconvenienced and annoyed when you bring your pet. Our room was at the end of the first floor hallway right beside an exterior door with a small grass area right outside. Very convenient for getting your pet and luggage to the room, and for dog walks.The room was clean and the beds are comfy. The breakfast is really really good! Lots of options and everything was very fresh.We had a good experience with all the staff- they checked with us to see if we needed anything and were happy to help. We will definitely stay here on future drives!
I have stayed at countless Hotels as a traveling Consultant and this one is a dump! You get what you pay for. Pay the few extra dollars and stay at the NEW Holiday Inn there. PLEASE do NOT be fooled by all of the “paid for” 4 & 5 star ratings..This place is very dated with 1990’s decor. The halls are very dark and gloomy and the lighting in the bath area is just as dark! You can’t even see yourself getting dressed; I had to go buy a lamp from Wal Mart just to see in the restroom. I heard from the locals the place is being ran down by the manger, Belenda.
This is a great hotel, the room was comfortable nice overstuffed chair comfortable bed and all the amenities in the room worked well, breakfast was very good with a good selection. I’ve been traveling for over 30 years mostly ignored Best Western and utilized Holiday inn’s and several other hotels. Best Western is coming along well it seems to be my go to HOTEL in the last years. Holiday inn change their booking policy to only giving you the best rate if you excepted no ability to cancel. I’ve stopped using them totaling
Enjoyed our stay at this location. The staff was very friendly; check in and check out was simple and quick. The guest room was very clean, smelled great, and was quite comfortable. The pool was nice and refreshing, and all the amenities were as expected. I highly recommend this hotel.
We would give a higher rating if possible! The staff all the way from the manager to the baggage handler were fantastic! Very friendly and accommodating. Very clean. Exceptional rooms and breakfast! Comfortable beds, awesome shower pressure with huge tub. beverages to purchase were very affordable. We dont usually write reviews and are no way affiliated but this place was so great we felt they deserved compliments. Great job!
A family wedding recently took us back to the Clearfield area. So instead of imposing on family we decided to stay at a local hotel. I looked online to book one close by and that had good reviews. The Best Western came up with many 5 star reviews. The price was extremely good for the amenities and I felt comfortable with that. Glad I did because it was a really good choice. Clean, efficient, friendly and courteous staff. Had what we needed for an overnight stay. If wed been staying longer or had kids it would have been great as well. The front desk offered us a first or second floor room, our choice. Showed us around offered help, very kind. Would highly recommend to anyone traveling in the Clearfield area. Its close to stores, restaurants, and gas stations.
Great hotel, pool and hot tub were nice and quiet we were the only family there and spent an hour just playing in the pool. Breakfast was good lots of options. Only problem was one of the guests on our floor was letting his children run through the halls at about 2am making quite a ruckus. Didnt need to call the front desk my husband poked his head out of the room and the dad brought the children back in. Overall nice hotel and we will be staying there again.
Amazing. Very happy. Not one issue. Amazing water pressure. Pool and hot tube were very clean! Very friendly staff. Beds were amazingly comfortable. Very clean. No stench anywhere. They also offer poo bags for pets and CATS are welcome, as most places dont allow cats. 20$ pet fee per room. Not per pet which was nice since we had three pets.
This hotel is a needle in a haystack, mainly because nothing else in the area compares. Easily would be considered 5 stars compared to everything else within 60-70miles. The mini fridge in the room is the nicest I’ve ever had in a hotel. It has a freezer compartment that really freezes so you can store ice cream and frozen foods. Microwave does it’s job. Room is spacious and layout is good. Wished there was a bigger tv even though I never really bothered to use it. Overall very impressed considering this is a Best Western and the area isn’t the most impressive. If you’re making a pit stop in this area, lower your expectation of decent food to fast food... local food here is meh at best.
We stayed at 3 different BW before landing in Clearfield. It was definitely the most recent (cosmetically) updated and probably cleanest in common areas. BUT... Our air unit didn’t have a good air flow. There was a handful of hair on the shower wall. The bed is uncomfortable. The crew handled the hair situation to the best of their ability. I was tired and already had a kid in bed. I didn’t want to switch rooms. I did, however, ask to speak with a manager. She wouldn’t be in until morning. I asked for her at checkout. Again, not there and I never received a call as I asked when I left. This was just a pass through stay and should we pass through again, we’ll try another hotel.
Front desk staff was fantastic. She did not just say where the different amenities were, she took me to the hallway on the way to the elevator and pointed them out. Never experienced this before. The room was nicely decorated and modern. Definitely would stay there again, if I am in the area.
Friendly staff. Clean room and facilities. Nice smaller indoor pool.Great Breakfast.Worked with me and online booking company as we messed up the date of our stay. Just a quick overnight stay on our way through, but worth the extra cost (compared to nearby options) for use of the pool and a pretty well stocked hot breakfast (fried eggs, sausage patties, biscuits and gravy, pancakes, oatmeal, cereals, fruits, muffins, donuts, bagels, toast, cinnamon rolls, full coffee/tea/juice service, yogurts, and more.)
We booked a room for one night and it was as good as we expected it to be. No more, no less, very good for the price. Room and bed were comfortable and we had no complaints. The breakfast was decent but I hoped they had had more fruit selection. Overall, I would definitely go stay there again when passing through the area.
Right off I-80. Our room was clean with updated decor. The pool and hot tub room was beautiful, with a Swedish sauna feel. We didnt hear anyone while we were in our room. The included breakfast had a good variety of options, not just a bunch of different types of carbs like a lot of continental breakfasts at hotels. The pancake machine was cool.
Saved this as our new halfway point when we visit family. Hotel was clean, staff was friendly. And they were even helpful when my son forgot his pillow (hes so attached to it). Always a smile on the staff members faces, which is a rarity in this world anymore. We slept great and Im a hotel inspector, not as a profession but Im very picky on where I will stay. This passed all the tests. HA HA
Great place to stay! Staff are all very courteous and helpful. Place is clean and rooms are nice. Bed and pillows are comfy. Bathrooms were clean and shower was fabulous!! This is now our Go To stop when we head back east. We will be back again in July! Thanks for a fabulous stay both times!!!
Seems recently renovated. The room interiors are delightful, spacious and clean. Everything in the room seemed new. No stinky or bad odors. Will recommend this hotel and it seems all best western pluses were recently renovated and Im trusting this brand of hotels now and willing to stay in theirs in future as well.
After a 3 week driving tour through the U.S., all the way to Texas and back, this was our last night on the road. It was very much appreciated to be staying in a very clean, spacious room, as we had many that did not match the reviews given. The lobby and breakfast room were comfortable and pleasant, and my husband even positively commented on the brightly lit, carpeted stairwell! The service at the desk was probably the best we had over the entire vacation.
This hotel was immaculate and the beds were extremely comfortable. There is also a deluxe breakfast included which was a nice bonus. There was a pool and spa and gym located in the lobby and there was no overpowering aroma of chorine as in some hotels. The staff with Sarah at front desk and the lovely lady serving breakfast were quite helpful. If in the area this hotel is a must, you wont be sorry you chose Best Western.
Unfortunately our room was not clean which was especially disappointing considering the current circumstances with Covid-19. There were half eaten cookies, bottles of vitamin water, and other trash under a chair in our room. When I brought this to the attention of the front desk, they informed me we could not change rooms because we had our dog with us. No satisfactory rationale was provided for this, but our pet fee was refunded. As other reviewers have noted, the plumbing rattles loudly while showering. Overall, extremely disappointing. My experiences with Best Western have been favorable in the past but I would avoid this particular establishment at all costs.
All very good! Found facility very clean, affordable and staff is super friendly . I found food could be improved upon although it’s what is offered at most hotels that offer complimentary breakfast. I would recommend this hotel to family and friends for a great stay!
Didnt have a reservation and found Best Western had the best rating for the best price. We requested a first floor room and was given an upgraded room for the same price. Gentleman at the front desk was friendly, accommodating and fast. Room was beautiful and clean. This hotel has a pool and hot tub, both of which were clean and relaxing. Breakfast was good and check out was as easy and fast as check in. I would definitely stay here again! This place put the best western in Dubois to shame.
Our Go To place when I visit my family in Central PA. Rooms are very clean and beds are comfortable. Shower is awesome! Nice breakfast and staff is always cheerful and pleasant. A great deal for the price. Drive (or walk) down the street to the Dutch Pantry and order their roast beef! Just like Mom used to make!
The staff is great. I had a problem with a third part generated reservation that wound up on the wrong day the manager helped me sort it out requiring multiple phone calls. Then she booked the room for the correct day at a comparable rate. She took the extra time to help me out. The rooms are nice too.
My new scheduled stop when traveling home. Great breakfast, clean rooms, and pet friendly (limited rooms). Did not get to try the indoor pool and hottub but it was a popular visit for other guests. Friendly staff at desk reception. Breakfast attendant seemed to have too much on her plate (pun intended). Too much for 1 person during the 9am saturday crowd but she was hustling to keep up.
Overall great experience. Could be shorter lines at breakfast. We stayed at a different Best Western, and they had a much broader selection hot breakfast items, but not at this place. They ran out of stuff, even though they did fill back in some of the stuff. Rooms are nice and clean, internet works.
This Best Western Plus, the staff are polite, and professional. From outside through the lobby to the room, the hotel is very clean. The breakfast was well prepared and presented and very tasteful. The price was reasonable for the area. Plan to stay there again my next trip.
Place was clean and staff was friendly but during our stay there was a water main break in the city of Clearfield. We had no clean water to wash with and could not enjoy coffee or the full continental breakfast. We were only credited $20 on our bill. We understand it is not Best Westerns fault but they could have offered us more than the $20 credit. I also feel they could of been more prepared with more reserve water for emergencies like this.
Place was friendly and very accommodating. We pulled in at 10:30pm and the front desk people were great. Got us right into a room . Continental breakfast was nice. Rooms are clean well made up. Not a thing out of place anywhere. Great stay even though we were just passing thru. Would definitely recommend for short or long term stays.
We enjoyed our stay at this Best Western. Everything in the room was in good order and in excellent condition. I was impressed that the woman working the breakfast was conscientious and hard-working making sure all food and drink was available. I would have liked to have more healthy options available for food and toppings, i.e., choice without high fructose corn syrup as ingredient in so many of the packaged items, such as ketchup and jelly.
The hot tub was our main reason for staying at this hotel. It was beautiful and very clean throughout. We met some really nice families there that were celebrating their little girls birthday. We had great conversations and laughs with them in the pool/hot tub area. The woman that checked us is was so nice although the rest of the staff never said hello or anything when they passed you in the hallways. It was the perfect place to spend a night away for relaxation! Even though it is right off the interstate, you never heard a noise. Cudos for making our stay a good one!!
We had opted for the jacuzzi suite, but were disappointed when the jets werent working. They promptly came up to try to help get it started, but were unable to do so. Everybody was very courteous and apologetic. They gave us a significant discount on the room for the inconvenience and we were very happy with how they handled the situation.
Only reason for a 5-Star was thats as high as you can rate. Probably one of the best hotel stays I ever had. Entire hotel was spotless. Hot fresh coffee throughout the day. Entire staff was top notch and very friendly. To say I was impressed is an under statement. Highly recommend if your in the area
We chose this hotel as it was pretty much half way between Ohio and NJ. We stayed just for 1 night. The rooms were very neat & had quiet surroundings. Many eateries, gas stations, Walmart super center etc were very close by(just a couple of min drive).Must say the breakfast was just exceptional!! At least 15 options were there to choose from. And no one can miss the perfectly round egg omelets plus quick & soft pan cakes from pan cake machine. The lady who was in charge of breakfast arrangement was very nice & attentive.We do look forward to stay again in BWP & we will wait for some nice discounts too.- Mrs Donna Biswas
For the price this is a way-above-average, clean and accommodating hotel. Good value and highway location near some amenities. Helpful front desk, and nice sized rooms. Note that the hotel is not smoke free, which is disappointing given that its 2017. This didnt affect us directly as we were far from the hotels very few smoking rooms, per our advance request. Still, I recommend this hotel if you are passing through the area.
I love this place. The hotel is always clean and the rooms beautiful and modern. Whether its Sarah or Ginger or Danielle or whoever, one of the great front desk staff will make you feel right at home. Also you are right in the center of everything you need and mostly within walking distance.
Ive stayed at plenty of Best Western hotels and have always had great experiences until we stayed at this one in Clearfield. The king sized bed we had was horrible! I couldnt get to sleep because the mattress was so uncomfortable and when I finally did and woke up the next morning, both of us could barely walk, our backs were so sore.I am a member of the BW rewards club, but at other BW hotels, they also honored my veteran discount. This one refused.Our toilet was broken! In order to flush it, we had to lift the tank lid and pull up the stopper. The handle on the outside was broken. Now that to me is inexcusable. When I reported it, I felt like yeah.. weve heard this before and was brushed off. This was not a good experience at all and Im not one who usually writes bad reviews. In fact, up until now, all my reviews have always been 5 stars and nothing but compliments.
We rented 2 rooms for guest for our daughters wedding for guest. Small gathering after the wedding to visit family rarely seen and was told buy desk staff ( Ginger Smith) we were to loud and forcefully told we would be removed if we didnt quiet down. As Ginger lurked at the top of the stair way for some time ( call it stalking, call it what you will) we found a bed bug in the room and turned it over to her..... in the top of the stair well... after our 20+ yr old children came up from having a smoke, we were told we were being removed because our children were running around and making noise. She then called the police to have us removed.....who upon arrival waited in the hall outside our room for a few minutes before knocking and telling us to leave and to their own words.... dont know why. Remember this was guest for our daughters wedding! So my suggestion and reference for this place.... if you are looking for a retirement home place to stay, its great! For anyone else who may like to have a few drinks and laughs, stay somewhere....anywhere, just not here! To the above mention staff member... I hope you sit on a stack of staples. When it comes to customer service, a wood chipper is more friendly. Ive traveled the world and stayed in crappier places than this with better and friendlier service. To management..... hope you find better people to represent your business, because Ginger Smith has the type of personality to be a bathroom attendant at a second rate strip club on B squad night.
This was our second time staying at the Best Western Plus in Clearfield. Its a great place to stay at on our drive to the Midwest after leaving on a Friday evening. The staff is friendly. The beds are super comfortable. Its right off I-80. And they allow pets if you book ahead.
Every time I come to Clearfield for business, I stay here. I have tried all the other hotels around the area and they all pale in comparison to the Best Western. Clean, quiet rooms and a staff that is fantastic. It is so refreshing to trust a hotel for a consistent great stay time and time again. I think thats what the plus means!!!
I stayed here on my commute from Michigan to NYC. The curb appeal was pleasantly surprising to me! I got in around 10:30pm and check-in was quick. The room was spacious and very clean. I used my BW points for a free night, but I believe the rates are affordable. The breakfast area was neat and had many options (I liked the pancake maker!). I would definitely recommend staying here for any occasion or any duration!
Stayed here with my family on the weekend of August 2nd to 5th for a wedding. Worst customer service. Water main break and we had no running water for most of Saturday. Staff was unapologetic and not helpful at all. Ended up showering and getting ready at the Holiday Inn at a relatives hotel room. No help, refund or sympathy from the staff.
Nice location and would of given 5 stars if we wouldn’t of had issues checking in. We registered with a dog but upon arrival they said that we didn’t specify pet friendly and that all pet friendly rooms were taken. Luckily the manager made it right. Would stay again but will make sure to talk to someone and confirm i have reserved a pet friendly room.
Half way between Beverly Shores Indiana and our son in Franklin, Mass. Great place to stop for the night with the highway coupons. This trip I strained my hamstring in a major way. Hot tub (well really not that hot) and pool were welcome to work out my leg. Nice complementary breakfast, better than most. Have stayed multiple times.
This location is a fantastic place to stay when you are traveling through central PA... the rooms, the lobby, the exterior, the breakfast and the staff were top notch and in the best of taste. The staff from check-in to check-out were extremely accommodating and well mannered. Highly recommended location and a great asset to the Best Western name!
I always stay at this Best western when I am in Clearfield. The staff is friendly and the rooms are clean and comfortable.i stayed 5 nights this time so I was happy to have the refrigerator and microwave to heat up meals. The coffee maker is great for an early morning cup. And the bathrooms are big with a roomy tub/shower that has an adjustable shower head and good water pressure.
My plan was to write a nice review of this hotel until I reviewed the e-mail copy of my hotel receipt. According to the receipt I was charged an additional $10 for a missing rubber bath mat. I thought they must have made a mistake, so I called the hotel explained that I did not take the mat and told them excellently where they could find the bath mat in question, rolled-up, unused next to the bathtub. They said theyd look into it and call me back. When they called they said that they had found the rubber bath mat but the cloth bath mate was what was really missing. They tried to say that each and every room is checked by three different people before every guest checks in. I explained that I had to use a bath towel for the floor, and why on earth would I steal a cloth bath mate!? They insisted that I MUST have taken the mat. I tried and tried to figure out where the mistake was, but in the end they outright called me a LIAR. I could not believe it! My job has me staying at hotels 40-50 times a year and I have never had this happen to me before, nor have I every been treated in such a terrible manner. I caution everybody to watch out for this roadside shame. I would recommend that on check out you have a cleaning person, or better yet the on-duty manager to do a walk thru of your room before checking out. I Still cannot believe the way I was treated!
This was a surprisingly great stay. The desk staff was friendly and proffesionsl and upgraded us to a king suite because of our diamond status but she did it without any prompting she just saw we were diamond and asked if thats what we wanted. I know thats her job but it just seems lately that customer service is a dying art in this day and age and actually appreciate it when I get good service.
Great price for a BW Rewards member. No hassle reservation. Professional staff throughout, from receptionist to housekeeping to breakfast staff, all were personable, friendly and accommodating. Room was clean, and well laid out. High Speed Internet was ACTUALLY High Speed Internet!! Evening staff provided us a paper list of restaurants in the area with written directions to each!! Checkout was absolutely smooth and efficient! As MacArthur would say: I shall return...
I travel alot and stay in many different hotels Im Not impressed at all with the Jacuzzi room, its the most expensive room best western has to offer, the Jacuzzi is way to small, the matress was uncomfortable, sheets made me itchy, the tv was an old 30 inch LCD, also they advertise complimentary breakfast but the dining area was closed off, no breakfast.
The Best Western Plus in Clearfield, PA was one of the best motels in our modest history of staying at motels with our little dog William. It was clean, very new feeling, and everything about our stay was excellent except for the breakfast. The eggs were not edible, there was no fresh fruit, no ice water, and limited choices for breakfast. However, I would not hesitate in returning to this location in the future.
Shout out to Ashley who was working the front desk when I came in on December 28th 29th she was the most helpful person Im trying to help me get a room find a taxi do this do that use my tablet she saved my shes a little sweetheart she saved the day save the day she was awesome I couldnt ask for a better person to be to wait on me she was awesome and I give the whole hotel five stars breakfast to take away breakfast was awesome everything was great thank you again Ashley you rock you saved my night after having a s***** day thanks elizabeth agosti
Location is right off of I-80, so it was a convenient stopping point for an overnight stay. The location is easy to reach from the interstate, and its easy to get back on. Was the last place I remember having so many nearby amenities heading east - past this is gets a bit sparse for a while. Serveral places nearby to eat (fast food mostly). Dunkin Donuts that appears to be 24 hours. Rooms were clean and I dont have anything to complain about.
Great short stay for graduation at Penn State. Weve used this property many times during our drop off and pick ups of our son at school. Although it is quite a distance (45 minutes) from campus, it is a value alternative to the extremely high prices directly in town of State College. This property represents the Best Western brand well, always clean, comfortable, and accommodating.
I booked a room online through the Best Western website, and recieved a call 10 minutes later from the front desk. The lady at the front desk called to inform me that my reservation was cancelled and she had given our room to another person who had just walked into the lobby to book a room. Very disappointed since we were just down the street when she called. It was our first experience with Best Western, and I will never book with them again.
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Total reviews rating 4.5
199 Reviews for Best Western Plus Clearfield 2023:
Review №1
2022-01-25I took my children for a mini vacation. We loved the pool and hot tub. The staff was kind and professional and the complimentary breakfast was so good! Pancakes, eggs, sausage, bagels and cream cheese! They had it all! Very clean place as well... cant wait to go back!
Review №2
2022-05-07Very clean and comfortable. Competitive experience compared to Holiday Inn Express and Hampton Inn yet more competitively priced. Breakfast bar was closed when we visited recently (for a maintenance issue) but provisions were made for decent alternative breakfast offerings.
Review №3
2022-02-24We were happy with our stay. Nice tidy rooms. Friendly staff.They had a flood so no hot breakfast available but provided cold breakfast.
Review №4
2022-05-05I have been staying at the Clearfield Best Western Plus a couple days a week for the past couple of months. I have yet to have an experience that wasnt exceptional. The staff are always helpful and the manager is terrific. Customer service the way it should be, from check in to check out.
Review №5
2022-04-10Positive: Very clean, staff was polite, facilities were up to date, and location of hotel was great. Close to the interstate and just far enough out of Clearfield to have peace and quiet. Negative: No phone chargers in the rooms. There were in the lobby but my I phone 11 wouldn¿t charge at their station. I had to leave my phone charge in my truck.
Review №6
2022-06-29Friendly staff, thank you Tyler. Very clean & comfortable, and the rate was excellent and included a free buffet breakfast. Location was right off highway, with plenty of places nearby to grab dinner. Would definitely stay again!
Review №7
2022-04-17Positive: Cleanliness, comfortable bed, super strong shower. Negative: I thought from the reviews that a full breakfast was included. Instead, only a tiny lobby display of coffee, yogurt, few ceral boxes, granola bars and fruit provided.
Review №8
2022-03-17Positive: The pool and hot tub Negative: The shower drain was backed up. Needed a plumber. The front desk employees like to park in the handicap only parking with no display of proof of the handicap card on the car dash or license plate.
Review №9
2022-04-09This best western is really nice and very clean Comfortable beds scenery etc you get what you pay for when it comes to a hotel well worth it. Only problem was the tv wasn’t a like a newer one but other than that perfeCt stay.
Review №10
2022-05-26Great location the whole place is very clean and the room was comfortable the pool was warm and was clean as well.