Kerbside pickup
Yes
BJs Wholesale Club in Philadelphia
Categories
Location on the map
Philadelphia, Philadelphia County, Pennsylvania, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
SNAP/EBT
Yes
Phone: +1 215-676-2402
Site: https://www.bjs.com/cl/philadelp...
Site: https://www.bjs.com/cl/philadelp...
Opening hours
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:8AM–9PM
BJs Wholesale Club in other cities:
Comments (199)
A club that you need to shop using coupons lol. What does club shopping mean now and days.. most prices are higher than Walmart.. ps dont leave your membership on auto renewal instead of giving you an awesome deal to stay they kick you up to the higher price.. better off cancelling and getting a new or free membership..
The manager sucks. I took a 30lb empty propane tank for refill, he and his employee doesn’t know how to operate the filling machine and told me they can only refill the standard 20lb one, which is not true at all, the Bj propane filling receipt has both 20 and 30lb option. The manager definitely need to learn more about propane filling and pass the related knowledge to his emplyee, otherwise there could be some hidden hazards.
Went to get lunch meat and rolls the deli Department was very friendly we even had a conversation check out was easy and quick
I HAD THE BADDEST EXPERIENCE EVER. I DONT KNOW HER NAME BUT SHE IS BLACK, SHE WORKS NIGHT I EXPERIENCED THIS TONIGHT AROUND 8:30. I GOT MY STUFF AND I WAS AT THE SELF CHECK OUT AND I WAS HAVING DIFFICULTY SCANNING AND I SAW HER AND I SAID HEY SO I CAN GET SOME HELP BUT SHE WAS LIKE MY NAME IS NOT HEY DONT CALL ME THAT AND HAD THE BIGGEST ATTITUDE. I HAVE NO IDEA WHAT WAS HER PROBLEM HONESTLY THIS IS MY 2nd TIME AT THIS BJS. SOMEONE PLEASEE REPORT THIS AND TAKE ACTION. WE ALL NEED A PEACEFUL ENVIRONMENT PLEASE
Worst Gas Station except price!!Pump works extremely slow, all of them needs service ASAP.How hard it could be to just change filters of pumps ; that way many long lines can be avoided.store is extremely good ,clean, customer friendly and daily used items are at reasonable price then other wholesale clubs.
Their prices are great, and I always find items I need or want. Gas prices are the lowest I could find. The one thing i dont like about BJs is they removed all the self-checkout scanning guns, so now you have to remove each item from your cart, scan it, put it on the scale, only to put it all back in your cart, which is so time consuming.
Not enough help, no cashiers, have 7 check outs but no cashier. Lines are way to long to stand in. When you want to call about the bakery no one answers the phone. Wouldnt recommend this place
On a busy Saturday night they only have 1 register open…but yet there are tons of employees standing around joking and talking to each other. When my husband brought this up to the manger on. Her response was to offer him a job application. Absolutely rude and I won’t be back. Next time I’ll take my business to Costco.
I am just fed up about groceries department. I took membership for my monthly big shopping. But unfortunately when I had gone there store I didn’t find onion big bags , garlic … they have but too small small packet which I able to find out in my neighborhood small groceries. It’s really irritating. Why they don’t organize this part I don’t know but they should organize all sections cause people are pays for this membership. I am full time worker I don’t have time to go for buying different products at different store that’s why I took membership.
Great store to shop for bigger deals really good prices on electronics with own bakery and even with Dunkin’ Donuts shop in store staff is friendly and informativeThey don’t have shopping bags but can provide you with boxes to carry purchased goodsOnly thing is you need to get their membershipTo shop here
This store is always packed and way under staffed. Workers always do a good job but lines are always redicilous. They need to put more than one person checking receipts.
Around 5 today. Got discriminated at the entrance. The man didn’t check other’s membership card but only me.
Im fed up with the meat department. Bought bad fish there and my wife almost ate it she didnt know anything about food safety. They did accept the return tho. SAVE YOUR RECEIPTS. Got ground beef there and It is dyed. Watch out for stores doing this.Also if you plan to waste your whole Sunday here you can, the lines are outrageous. Go on a Monday morning if your schedule allows it. I may be switching to Costco.
Went through self checkout on a Tuesday evening, have very heavy items in cart, and I am right by your workers that are standing laughing on their phones. After struggling to scan one of the items, I ask your employees to help me scan. There are FOUR of them just standing laughing, one responds “I ain’t seen no scanner I don’t know where they at”. So I ask a guy to help me somehow scan this item, he scans it and dumps it on the side that has a scale, despite the warning being read that you shouldn’t do it. And walks away. Now I have to pick it up somehow and drag it back to my cart. And then I walk out to another useless employee sitting in a chair by the exit door that I have to go up to so he can pointlessly without even looking at it with my receipt. What a waste of salaries.
Take an adventure into the BJs located on Red Lion road. First you get your gas, but the line is exceptionally long and half of the cars are going in the wrong direction. There are signs that specifically state that it is one-way only, but the gas attendants dont enforce the rules. Once the patrons who were facing the wrong way are finished they try to drive in oncoming traffic and slow things up even more. After getting your gas you push the button for a receipt, but the dispenser is empty and youre forced to go to the counter to get one. You then park your car in the lot and grab a shipping cart that has used sanitizing wipes and other trash where youre supposed to put your groceries. The first items you should pick up are in the deli, only because youll be stuck waiting in a line for at least a half hour since there are usually only two workers behind the counter fulfilling orders. Once your number is called you ask for a pound of cheese that is sliced thin. The deli associate retrieves the pack of cheese and begins to start slicing it, but she appears to have trouble doing so. Rather than informing the customer about the quality of the product youre paying for she doesnt bother to show you. Instead she bags it and slaps the price tag on it and you go about your day without getting as much as a thank you. After picking up the rest of your list prepare yourself to stand in another long line to check out at the register, where theres only two lines that have cashiers ringing people up while the other registers are all check out. You wait and wait among people that are packed like sardines in a can to ring yourself up and get out as soon as possible. Once youre finally checked out you have to wait in a long line (again) to have your receipt checked. When youre just out of the door you encounter a crowd of people either waiting for someone to bring their car around or are loading their groceries into one that is illegally parked by the door. Once passed that you finally load your groceries into your car and can finally start to get home after being at the store for over an hour. Will my next shopping experience be a better one next time around? Who knows? Shop are this particular BJs location to find out!Stuff like this happens every week at this BJs location. On my last visit the deli associate massacred a pound of cheese I bought and I didnt notice until after I got home when I opened it. All of the slices were stuck together and they would rip into a dozen smaller pieces when trying to separate them. This particular location is poorly managed and there are not enough associates scheduled for shifts, especially on the weekends when the customer volume is high. Do yourself a favor and get a membership to Costco. Youre in and out in no time because those stores are properly managed by competent people.
It’s not worth to join bjs. It became much worse. Only cheap products with high prices. Coupons are useless. And they even can’t fix the locks in the restroom. Very disappointed.
I had the worst shopping experience of my life in the Red Lion store today. It was absolutely packed, there was no effort at social distancing whatsoever (which is actually a function of the customers but the customer base is ALWAYS like this). I saw one guy toting his kid around with no mask while he hacked and sneezed all over the place. Fortunately he was sitting in the cart right at face level of everyone he passed. It took me nearly an hour to get maybe 15 or 20 items all from the deli and frozen section. When I got to the check out line there were four lanes open and each one had at least 20-25 customers waiting, packed in like sardines as though theres no contagion problem. The cashier managed to check out one person in 20 minutes while repeatedly calling for help from a manager and then finally I had to just leave because my cart full of frozen food was thawing out and there was an enormous line at every register. Understaffed, overcrowded, unsafe, and unconcerned. Seriously hoping I didnt just catch covid in this petri dish. Doubt Ill be renewing my membership.
I had 1 item messing in my final check out. So I return to pay for my purchase. Not only was the customer service line long, but people where cutting in. And you know what was the worst part? Staff let them! They said nothing made it clear to me that I need to wait for them to assist the person that cut in. No, they where not people that were assisted before. I stayed in line 25 minutes. So I just too my item to a 16 items or less register that was empty at the time and paid for my purchase. BJs is a great store with lots of goods and product. They just need to be more selective with their staff.
I just wanted to personally thank a BJs team member named Brittany. I was having the worst day running late and couldn’t find what my wife wanted. This team member noticed I walked by a few times seeming lost and frustrated she went out of her way to help me locate my items and was very polite and helpful. That experience made sure I return that specific location. Thank you Brittany my wife thanks you as well
Because of them I will never renew my membership at BJs. They dont price match or allow you to return or exchange items. Its unbelievable. Sams is way better. I will take my business elsewhere.
Doesnt matter when you come the check out line will be almost to the back of the store!! Considering theres a membership fee youd think they could afford to hire more cashiers.
I love buying in bulk they have everything
Waited in Curbside pickup for over an hour. Managed stated they where looking for someone to bring me my stuff, two items. What is the point of having Curbside Pickup if you do not have anyone to staff. What should of happened was the manager who I spoke to should of ran out to deliver my order. I guess the respect for customers are no longer there. Never again BJs,,, canceling my membership
Its a BIG place. So make sure that you eat before coming here! They babe clothes, fresh food, frozen food, box food, big screen tvs, laptops, flowers too.
I literally just walked out of the door. First time using my membership. I will never come here again! The staff is rude! I just purchased close to $1,000 in groceries. After you pay at the register your receipt has to be checked (I’m totally ok with that). Except when I get the door it’s practically a warrant search. The customer service representative emptied my entire cart. It was very uncomfortable experience. I have never experienced this at any other BJ’s or Sam’s st that matter. Your definitely not supposed to make the customer feel like a criminal!
Well, the store was very well organized, in stock, and the prices were reasonable. The only issue that I had was the self check out, it was great, except for as you pack your food, the next customers food starts to come down the belt. There needs to be a way to separate your food from the next customer.
All you do here is WAIT. Wait at the deli, 1 employee, people waiting. Wait at checkout, 7 checkout isles closed (understaffed), people waiting back into the store area. Wait at the exit door. 55 minutes for the purchase of 3 items (1lb of ham, orange juice & milk). Ive been doing their surveys for YEARS stating this repeatedly. Obviously MANAGEMENT, including regional, is the problem. What is their accountability? Good pay, position never in jeopardy, OK???
I purchased the $10 BJ Online Access membership. Went to purchase sugar and pick up in the store. The item was clearly available for this option. But when I went to pay for the items in my cart, the only option was to have it shipped at a ridiculous price. When I called customer service, I was told that my refund will be processed. I didnt get a confirmation email and went to CHAT with the online people who told me that my $10 membership is not refundable.I have since cancelled my membership to make sure that it doesnt automatically renew.What a rip-off. I will tell everybody about this and will click on the AD link online to make sure that I get my $10 worth; one way or another. Clicks cost.
I love BJs. But this store is horrible!!! Poorly staffed, out of stock, long lines, all around the most stressful and disappointing shopping experience compared to all other stores. Please get a new management team or rename to save ypur reputation , BJs!orsomething. Yikes, Bus take your sign down and rename tm
Horrible customer service experience from a cart pick up boy from the parking lot, after shopping I left my cart in the lot at the right place I suppose to park . A boy came from no were and said this is not the way how I want you to park this cart , park like everyone else other wise I am gonna call the manager I responded ok call the manager , a gentleman came over and apologized to me. This BIG BOY need to learn how to respect people and how to talk to people while on employee HAT. 🙄
Customer service is BJS Please please do not ever order by online.....They didnt show the item was unavailable util after we purchase and they took payment. After a while send an email saying payment will be refunded after a week. Once u place the order u would have to wait hours to get the item,even after they send u message its ready to picked up.
There was no water. No Berkeley and Jensen, no deer park. What is going on? Out of waters for 3 days?!? Not only were they out of water, they were selectively out of other products which there were coupons for. So my coupons expire and I’m thirsty lol. They should’ve put a no water sign on the door and I wouldn’t have wasted the time. This store is making the membership unworthy of the price let alone the trip.
Great prices and lots of great deals ! Must be a member to enter and purchase items but definitely worth being a member! Lines can be long but I always use the self check out lanes since it’s much faster !
There is always a need for improvement. My husband and I look forward to experiencing professionalism from everyone employed at the retail giant; unfortunately, thats not always the case. Everyone that works there needs training, especially when servicing multicultural populations. Everyone is entitled to his / her philosophy, however, there is no place for personal / opinionated / assumptions / bias views. There is a huge difference between customers vs employees. No business can survive with out customers. Management needs to change the way they view customers, regardless of age, gender, nationality, race, disability, height, weight, income and education. Your business will be successful when management understands the value of money will never decrease based on a persons color, age, income, education, gender or disability.
DO NOT USE YOUR CREDIT CARDS AT THIS STORE!!! I used my card twice at this store and found unauthorized transactions right after!! The first time was used at a restaurant and the second time at Apple Store! The store manager should look into this matter and take actions to prevent it happen over and over!!!
Typical discout club, but this location is always understaffed - especially at Customer Service and the Registers. This results in some ridiculously long lines at check out and to get assistance. Most of the staff is friendly, but there are a few fairly miserable ones too. They recently renovated the store, adding a full-service deli, greatly expanded produce, refrigerated, and freezer sections. This location also has gas pumps and propane now.
You have to buy HUGE volumes of food just to get W****** prices. Some of BJs electronics like TVs and security cameras are cheap but you can still buy them for less online at discount sites. BJs clothes and shoes are priced competitively. The membership fee is at least $50, so you will have to spend at least $500 here to offset that fee. But if you have a big family, like buying in bulk, and enjoy the convenience, this may be the store for you. But I still believe that W****** and T***** will give you a better deal in the long run -- and (unlike BJs) they have self checkouts that are easy to use.
Great Place to shop and had a nice experince when I arrived after last snow blizzard we got. One of the snow removal workers clearing lot saw I was with my kid and he was nice enough to grab me a shopping cart from another cart holder since the other were out. The lot was surprisingly safe after all the snow we got. Thanks BJs for the savings and great service
9 out 10 times lines are outrageously long due to closed registers.Forgot to check today and left items in cart. Costco will get my business from now on.
Had a really bad experience from the invoice checking person at the gate today .. I just had 4 items in my cart. He asked me to move back from the cart so that he can see the items clearly. . Just 4 items .. when he gave the invoice back to me and I was about to push the cart forward, he shouted at me and told I snatched the invoice from him..I asked him what did I do.. he said it again and told he didnt like it. shouting in his full voice so that everyone standing in the queue can hear. Either he didnt like me or he didnt like people shopping at the store which makes him do more work.. never met him before and never had a bad experience from anyone else. I have been going to this store for more than 3 years..
Im being a member for 5 years and my family never had a complaint about anything from costumer service to prices. Prices are like everywhere some product are on sale some others not is up to the consumer to do their savy desicions on what to buy. They offer you coupons at the entrance, they mailed you a coupon book and also you can bring your own manufactuters coupons. The lines could be a little overwhelming sometimes depends on what time of the day you go shooping, but believe me definetly better than walmart lines where cashier looks like they hate their job and you for buying in there. I read some reviews where they mention Target being cheaper and that is absolutely false just go online and compare yourself. The fact that those who wrote bad reviews are trying to make other consumers feel like clowns because they have a bad experience themself make me think that they got fired from BJS or they are one of those weird people who go to walmart. Anyway if is your first time going there you can ask for a one day pass without buying a membership all they do is ask you for your id.
I received the club membership identification card in April 2012. When I signed up, the senior female representative took my picture but told me not to worry about posing because the equipment didnt work, has had problems for years (despite numerous requests to fix it), therefore the photo would be extremely small and blurred. Boy, was she right! I can barely make out the image because it is so miniscule size and extremely blurred. I cant believe how they check IDs at the front door and positively identify photo on the card with the description of the individual providing the identification. This is ripe for fraud, allowing others to use their membership cards. They should not employ anyone to check identification if they cant do it right? The store manager should fix this ASAP and should have not have allowed this problem to linger for years.Also, I had to wait at least 30 minutes in line during a weekday evening. Why dont the storage manager employ more people at checkout? I noticed some BJ employees idling about not really engaged in their work when they could have easily opened up another line for patrons. Last, why does BJs have self checkout lines? Patrons could easily not scan each merchandise item and then exit out the doors because the 2 store employees cannot check each item in the cart vs the receipt. Again, this goes again with the purpose of positioning employees at the front to check but not really check (items, ID) well. If you cant do it right, then why do it at all, especially if the labor could be better employed at the checkout lines. This is a bad waste of labor resources...
Product selection is OK, not great though. The employees are miserable. Specifically the self checkout attendant. After asking her to void out a transaction she became aggravated and rude. You would have thought she had been asked to give up her first born. The lady at the eye glass center seemed pleasant though.
Nice place to shop. Bathrooms were kind of dirty. Cashiers very friendly. Higher ups not so much. Kinda lazy. Greeter at the door: Sour face, no reply when spoken Hi to. They should put someone more plesent up front!
Never Enough cashiers they didnt even have almond milk not even one brand or generic of almond milk always long lines in the Dell Department the store needs better management they have one manager Sandra B she is the nastiest unkind knows nothing about customer service what she doesnt know is that she likes the profile black and black women shopping in that store and especially if you have your kids now shes excellent at that and I have reported her several times to BJs corporate office and as of yet this store has not made any changes. and I dont know why BJ have a manager like her representing their company.
This review goes to a girl in the bakery department named yasenia..I may have mispelled her name ....I came in today may 27th to pickup a cake I ordered for my daughters 12 the bday. She showed me the cake and the picture of three cats that was supposed to be on top of cake wasnt there(only writing)...I was so disappointed... Yasenia quickly stated that she can put the image on top of cake for me and fix it in 15 min time....we waited not even 10 min and she gave us what we initially came in for . We were so pleased and I thanked her many times for saving my cake...very happy ..thank you yasenia
My husband and I went in looking at prices hoping to get a membership. Tania, at customer service was great!! She explained everything so well, answered every question we had and helped us sign up for membership.
Prices are more than target, NO variety at all, only worth it it u eat all junk food and a lot of it. 5 total vegan or gluten free option no options for both other than tge limited fresh section
Good grocery selection and some logic to order. Tend to be long lines at peak periods. Much neater and cleaner than previously . Need more employees to assist in something as basic as where an item is located. Still an improvement.
Recently bought a bag of store brand kettle cooked chips and it was literally filled with bugs. I don’t know how they maintained their products but this is repulsive and unacceptable. Cancelled my membership.
I stop to buy a freezer on my only day off, the freezer was on special, the pallet at the floor was empty but tuey have other two pallets with 2 freezer on each one over the shelf. I ask on customer service if someone can help me to get this product that was high.The lady on counter said that they can not do nothing for me. I explain that I came to buy this product in specific. The lady told me that buyit another day because today they can not sell it. I insist to buy it today because I can not buy it tomorrow. The cust. Serv lady said to me that if I need it today go to Best Buy, they can help me better. WOOOOOOW, BJs needs to train their perssonel to learn to do customer service and customer satisfaction, not to push sales to other places.Thanks to let me know that Best buy its better than BJs
Returned to bjs after a few years store was fantastic had everything we needed the service outstanding the lunchmeat cut to order fresh will be making this our go to place
Customer Service: 0/10. Ordering tires on their website leads to appointments that cannot be met as tires are not onsite. Managers were rude, repeatedly interrupt, did not want to work on a resolution, and placed fault on the customer for not waiting for a call... even though the site provided an appointment date.
We used to belong to BJs and dont belong now. Why dont with my parents who are members today and had no desire to rejoin. Free sample stations were Barren all morning. Aisles were disorganized. Prices were higher than what I can get on Amazon Prime. Again no reason to join this Warehouse Club. Fresh produce Dairy and meats are cheaper at Aldi
Called the BJ’s Optical department to ask some questions and told them I’ll be there in a few minutes. Once I got inside, I stood around waiting for 25-30 minutes. No one to be found. Not sure how you can run a business like this.
In comparison to Sam’s Club and Costco club stores, BJ’s wholesale club has the best-priced delicious deli meats hands-down. I also love BJ’s in-store coupons which add to the value of the shopping experience. Also, BJ’s wide variety and selection of brand-name televisions are the best value, especially related to their coupon clip-less in-store deals – as advertised in BJ’S monthly coupon booklets.Another great perk that BJ customers, and new consumers will come to enjoy – are the benefits of using manufacture coupons when shopping at their local BJ’s outlet.This particular BJ’s wholesale club is always well-stocked, and shopping aisles are very clean and organized.Pros: Customer service is exceptional in dealing with its BJ’s consumers – seeking to enjoy the best of which it has to offer in money-savings, and in-store promotions.Cons: The lack of available cashiers to service its customers in peak hours needs to be reconsidered to offer BJ’s customers the ultimate shopping experience.
Rough crowd. Customers and help. Few smiles.Prices on food very high compared to other clubs.Will not rejoin. Would rather drive a bit further to Sams and much farther to Costco.
I usually shop at the ones outside of the city because I dont want to pay the soda tax. But all-in-all no matter what BJ I go to I usually can find what I went there for. Plus some other stuff that I didnt plan on looking for. But is there anyway. LOL
I have been a BJs member for years. Bjs is the best place to shop, the customer service is great. Friendly atmosphere, the prices, the quality and quantity of their products are super great and affordable. Bjs is best and I love it.
Poor receiving had 3 stop all bjs every single one took me early was out in 10 minutes for each of my first 2 stop get here to red lion I was told I had to wait 1hr an 30min to get unloaded appointment time on top of all that I wasnt allow to park in the lot! 👎(only Truck Here)🤔😑 so here I am patiently waiting smh what a waste of time!
Customer service was excellent. Spoke with someone name Jackie today about someone else using my account without my knowledge and she fixed my problem. She deserves a raise. Thanks again
Long waits and you can get better deals on food at Shop Rite on sale and Walmart online for everything else. And there are no annual fees like BJs charges.
Very disappointing. Store length of line and most counters are closed. Looks the management doesnt want to employ anyone. Very disorganized.
These lines are ridiculous!!! We pay membership fees and they only have 2 cashiers. Makes no sense
Great prices but horrible service, took me half hour at self check out and I had only one person in front of me. The mashines are horrible, call for assistance for every dumb thing. The ladys that r supposed to be helping are either away or chating with each other, horrible service
The best place to buy bulk and accepts all coupons. Open late I can go after work. The new deli department and fresh vegetables and fruits like 9th street.......
Love bjs! They have everything you need so you can stay stocked up! Employees are very nice! And love all the coupons and rewards!
Didnt have two items that I had a BAd coupon for, and waited forever in express lane because they wont enforce the 8 item or less designation of that lane. Had enough now.
HORRIBLE!!! These guys are absolutely horrible from their service which lacks in every aspect to their weak products! They didnt have any of the items my lady and I wanted. We will never shop at a BJs again.
Buying in bulk is better!
If I could put negative stores I wouldThe people are rude & the employees dont know what theyre doing. Never go there during mid day.
Always have everything and staff very nice store is clean
Overall great. Lines can be too long which causes frozen foods to start defrosting which isnt good especially in the summer
✓ it out 100% Love This Place Where You Can Get All Best Organic Groceries, Home Products, New State Of The Art Electronics, & Even Automobile Tires You Name It One Stop Shop Trust Me...Every Month $300.00 Spent $675 - $725 Worth of Goodies !!!!!!!!!!!
Love bulk items
This is definitely the best place to shop the prices are great and the service is awesome people are very friendly Ive been coming here for years
The lines are always long. But there are some pretty good deals. I like that they opened a Dunkin Donuts inside.
I will never go to BJs again its a rip off and anyone who thinks there getting a deal really sit there and compare prices wow so to those of you who are thinking about becoming a member dont do it or do it but take lube with u when u go shopping lol what a joke
As all stores know your prices when shopping but most items are a good deal. Staff are helpful.
I just want helping to get 25?lb sugar. 30 min. No one help me
Truck next to the gas station filling the tank nad truck driver siting next to the dispenser and using mobile phone, it is dangerous
Good prices but member services had a long line and it seemed as if managers would just walk by rather then help out.
Have shopped both locations in Philadelphia. No drop off in quality or quantity of products. Staff at each friendly and helpful.
Good place to buy, bulk items, at great prices. Plus the membership offers fantastic rate on gas.
I bought from this store. But they don’t returned in this store. Bj this store only for sale! Funny!
This store is horrible. Waited in line For over 30 minutes. More people walking around doing nothing. Now I know why we go to the warrington store. Will never come back here.
I love Bjs its my all in all shopping experience been a member over 15 -20 yrs
If you have a chance just go the oxford valley bjs which is so much more cleaner and the customer service is so much more qualified.
Great store, great selection, though the amount of checkout aisles is always a problem and their self checkout often has problems.
Good place some things are priced good some arent, me I prefer Sams Club.
Good prices with extensive selection. Great fresh sliced deli prices and the cheapest gasoline in the area.
Always end up at SAMs club Or acme because BJs doesnt open until 9! They really should open at 8.
Its always a pleasure getting high quality food in bulk and pay great prices
I love BJs for the bulk and pricing...you can usually find what you want at a reasonable price
Very good prices & selection. Wide accessible isles & plenty of parking.
The staff here are very nice! Great bulk shopping experience!
Great selections and good staff. Food is fresh and it is clean.
A great place to go shopping for bulk items. But you need a membership.
At the deli where you have 1 employee its ridiculous. Taking my businezz to Sams
Quick and easy with plenty of cashiers (could have been the time of day too).
Best place to shop if youve finally learned how to save by buying bulk...
I love going here its almost like a playground for giants and were ants enjoying the Giants place too
Worst customer service ever. The support staff was not helpful at all. I would never come back again.
I enjoy ❤️ BJs meats, good tasting deli meats and pastrys.
Always good to go to BJs they just need more registers
Great place. Can get crowded at times. Its best to get there early.
Wide selection and good prices. Checkouts move very quickly.
They accept manufacturer coupons combined with their own. The gas is the cheapest in the city
The lines was long but it was moving alone fast. In and out. Thanks BJs
Great prices, great selection, easy self checkout.
Very helpful and I have been a member for a long time, no problem with the assistance
All the prices of the regular price there is no wholesale price you get some coupons thats all
A great place to buy in bulk, the things you use the most.
Love this place. The girl who signed us up was so nice.
They really have a great selection of bulk goods.
Nice bargains but needs to be more appealing to the eye. Too warehouse.
The busiest of all locations. WORTH the ride to go up rt.309....
Alittle crowded long lines ti check out
Nice gas prices, but people (not personal, they are nice) kinda chaotic.
Great prices, friendly employees and name brands.
Very convenient location now has a Dunkin donuts
Be aware people are rude and do not care about how they park!!!
Slow employees, but great prices
Great store to buy in bulk nice staff
We are regulars at this location -- friendly staff and quality merchandise.
Everything under one roof and a nice place to do shopping.
Excellent prices and saved money with coupons.
Had everything I. Needed and check out was quick
Very nice and cheap prices . Got everything
Night gas attendant needed customer service etiquette. Very rude!
GREAT GAS PRICES ,GREAT ELECTRONICS PRICES,BEST OF ALL BANG FOR THE BUCK.
Good products and fresh ,good price, keep up
Well organized location. Nice staff.
Long lines. Customer service can be a little better.
The quality of the Steaks are falling off 🙄
Great price good offer coupons
Good selection and customer service
Always busy , good selection good prices
Worst place for weekend shopping.
Great prices and selection of products.
Always in and out. Everyone is always pleasant and helpful
Great price. Good coupons
Customer Service or lack of at this location. Go elsewhere!
Nice place to shop with reasonable price.
Good 👍🏻
Best in everything including gas for my car.
They have everything you dont know you need
Love it
Terrible! Long lines and very rudecustomers!
It has almost everything ,but so much BIGGER😀
Nothing fancy just BJs
A great and Friendly place to shop
Customer service was pleasant and helpful
The spot
If your looking for bulk come here.
Excellent as always,pricing and employees.
Always fresh deli.
Very good price and discout
Everything for cheap price with coupons
Its not good for resaler
Cheaper and better perks than the competition
Way to shop and save
Very good
Customer service is insanely slow
Cheapest gas around, pays for membership.
Everyone was very pleasant with me
You will get all you need
Great place best deals
Propane purchase was very complicated!
Found what I wanted. Workers friendly.
It was fine.
Need more people in the check out
Very Good
If good
Its BJS nothing special
.
Seafood, deli and groceries!
SO RUDE.!
Very clean and quiet
Very clean store
Great store!
I can find everything that i want
Not bad lol
Love it
Always good from coast to coast 👍👍
Staff is always helpful
Not enough cashiers
I got everything I needed
Love it
Total reviews rating 4
199 Reviews for BJs Wholesale Club 2023:
Review №1
2022-03-31The store associate did not let me to checkout by myself saying that I have more than 15 items in my cart despite the fact that I was about to use the regular scanner, not the “15 or less items” one. That is first time for the last 5 years. She said that the scanner will brake if I will scan over 15 items. Should I care about your scanners as a customer? Instead of checking out by myself I was waiting in a line and writing this review. Thank you.
Review №2
2022-06-16I was checking out in self checkout on 6/15/22 and I was looking for the scanner to scan my water and the charger was there for scanner so I picked it up and self checkout cashier said to me “can you please put it back and can you read this is not a scanner”. So I asked what it was doing there if you can’t scan heavy items. I must of been the wrong skin color for him to speak this way to me. I will not ever go into this BJ’s again. I will take the extra drive to a nicer store with nicer employees who don’t feel the need to talk down to you.
Review №3
2022-04-05My first time there today and I left without purchasing anything at all. Sure now I have a card I payed way to much money on but at least they will never get another cent off me. The place is dank and dingy. The staff all appeared to be in a bad mood. The selection was slim and the wait to purchase insane.
Review №4
2022-03-28Good when buying in bulks. Great deals, save time and money all in one place. Store is clean and very well stock up. Long lines during peak times but move quickly.
Review №5
2022-06-07Ive been a member of BJs since 2019. I was told by my cashier on 07/03/21 I needed to renew my membership which I did for the year. Today, 06/07/22 my husband goes in to pick up a few things and was told the membership was expired. I called the home office and spoke with Juan Fernando Ramirez Correa (BJs Member Care Rep). Very polite apologized for the reps error at the store, but you expired May I think July is wayyyyyy after May, so how was I able to shop & purchase things and go online later and renew the membership? He said that how it is sorry Ill give you $10 & you can renew to be a member.🤯 Mind is blown just throw the baby out with the water. I WILL NOT BE RENEWING AGAIN FOR ANOTHER YEAR THAT WONT BE HONORED. I hope more people leave for mistreatment, lack of loyalty, and employees error that we the members are penalized for.
Review №6
2020-11-18Vary crowded now a days, one of the whole sale retailer in northeast Philly, lot of households grocerys, kids wear, ladies and mens Wear, meats, milk, vegetables, fruits, juices, soda, Electronics gadgets, eye clinics, lences, frames, wheat breads,gas station,Christmas tree, flowers, snow melting salt,custom made cakes, jackets, sweets, sodas, coconut juice, microwave oven, fridge, wine cooler, arm lock atm, lottery, dunkin donet automobile lubes,spices all in one space.lot of parking area, propane tanks can be refilled for a lower price, gas prices are less compared to any other gas staions nearby. Initially membership fee only 25$, for every other years you need to pay 50$ for the membership, but member can add a family member or family friend for free of cost as supplementary card holder.
Review №7
2022-06-30I stopped going to this BJs. The suburban BJs are so much better. They collapsed with supply chain problems over past couple year so I stopped paying for membership and going as much. Easy to borrow a friends card and use that to shop.
Review №8
2022-06-28Parking lot need more security, last year someone broke into my car stolen my wifes bag, and last week we just left our lunch bag inside the car, someone cant broke into the car cause my car had no keyhole anymore, then they stolen my Tow Hook Cover from the bumper, Tow Hook Cover for what? just vandalism,
Review №9
2022-03-05Gas pumps not working. You standing in line and then there is a sticky note no regular gas .so I am in a bad mud and then you go to next pump and there is a sticky note chash only . So i hat to get gas nad payt for in cash anstad to use my bjs credit card and get 10 cents of the gallon i hat to pay the full price for gasoline iam very disappointing. But this is not the first time this happened I needed gas and when to the cashier women. She was so unfriendly..By there way ther a lot of people who very upset there. So I got the gasoline today somewhere else.
Review №10
2022-01-14This is a not bad place to shop at,BUUUUT,After you stand in-line to check out, you have to stand in an even longer line to show the ignorant old guy with glasses your receipt so that he checks it.He is so ignorant to realize that he is causing the customers more frustrations and prolonging the stay inside the over crowded store warehouse.When you get to reach where he stands to check your receipt, he intentionally takes his time, even if you have only 5 items in your cart.He never ask for back up to help him to check the receipt out to let people leave the store a little quicker.This is not only looking bad on him, its his managers that see this happening every day for a long period of time and they dont correct it.Look at the manager and this guy at the exit door. They look almost exactly the same.Nepotism??? Most likely. They almost never changed these old people that works there.They could highly be related, and this is why they didnt care to correct the issues at this business.Now, with OMECRON virus is spiking high, do you think they would care to think of any solutions to protect their members??I double it, I have been noticing this for a while now.