Weve used 2 different kennels since we got our 2 havanese 4 years ago. The 1st they ended up infested with fleas! Since weve used Brizes we havent had any problems. The girls that work there are sweethearts. You can tell they enjoy their jobs. I know my babies are well taken care of. They also allow us to put them in the same run which is so nice. They have it connected to the outside run so they can go out when they want to not wait until someone takes them. They truly are the best around!
I have used them in the past with great service!That is still the case today with the 2 dogs that we recently adopted.I just picked them up after a 4 day weekend and I could not have been happier with the service! I plan to use them when we go on vacation this summer for 2 weeks or so.I would definently recommend them to everyone!!
Brizes Kennel is a cut above the rest. While in Hawaii and being so far away, our trip was stress free and relaxing knowing our baby Mayzi is in the absolute best hands. We got a FaceTime call from one of the workers on Christmas Day showing us all the toys and treats they got our girl. If you want to feel at ease on vacation or going out of town, Brizes Kennel is a top notch dog boarding. Thank you guys so much!
My dog came home with a skin infection and ear infection. When we picked him up, he wreaked of urine!! Apparently he urinated on his bedding and slept in it all week. They gave it back to us in a garbage bag and told us it might smell when we open it. Also, the hair on both of his elbows was completely gone. No idea what happened there! It was not a good experience for my dog or myself!
My mother loves them. Her dog is a show dog that is a Champion, so she is very particular about her Max (for short). She was injured and confined to bed. Her first priority was to get her baby to them. Because of her I am sending my terrier to them when I leave for vacation. She loves them.
Total reviews rating 4.6
46 Reviews for Brizes Kennel 2023:
Review №1
2022-06-30We kenneled two dogs for the day while we enjoyed Kennywood. The staff was very friendly, the price was responsible and the location was on route from our campground to the park. We had planned to kennel another day but our plans changed. They said it wasnt a problem and canceled our reservations. I would highly recommend this kennel.
Review №2
2022-05-22One star for reasonable pricing and one friendly young staff member, plus the fact that our dog came home safely and seemingly fine.Minus four stars for the fact that we had made our reservations weeks in advance, and when we dropped our dog off, they didn’t notify us the price-per-night had changed and even agreed to the price we saw weeks prior on the website! In the weeks between his stay and when we booked, apparently their prices had gone up. We got a cash discount, and so my husband brought the cash to pick-up that we all agreed to weeks prior AND at drop-off. He paid the remaining balance but came back in to the office a few minutes later when he remembered all of this was a fact and his memory was serving him right.My husband is a very mild-mannered guy, and he brought it up on principle that we should pay the price we agreed on when we made our reservation and when we dropped our dog off. He did not yell or act rude in the slightest. We only wanted the $30-$40 extra back, but the older man snatched the wad we had handed him previously out of the till and threw it across the counter at my husband. We would have settled for the extra bit of money back that he tried to milk out of us in hopes we wouldn’t confront him about, but a full refund was nice, even if thrown at us in a fit of rage!Even in the weeks prior to drop-off, I received attitude for things that were very basic questions about specific kennels, such as drop-off procedures, etc. Their cutesy sign the lobby says, “Dogs are welcome, people tolerated” but their attitudes and customer service skills say, “Dogs tolerated, customers do what we say and shut up.”Not that I’d return anyway, but when this is how they treat humans, how can I trust them with my dog who can’t speak for himself? No thank you.
Review №3
2022-04-01I have been taking my dogs to Brizes for about seven years, they love being there and I can relax on my vacations knowing that they are well cared for. Ive recommended them to several friends and sometimes thought of writing a five-star review. And the reason that I am finally doing so is regarding something that happened this week when I picked them up after being away for the weekend. As I was checking them out, the kennel assistant told me that she had seen a drop of blood in the stool of my older dog; she thought that I should be aware of this. I thanked her profusely, then went home and consulted Dr. Google, and my own vet as well. I havent seen any blood since then and it appears that this was a one-off occurrence but I will keep checking. I cant say how grateful I am to the staff at Brizes for monitoring the well being of my dogs and alerting me to a possible problem!
Review №4
2021-09-19My pups had a great time playing on their vacation. Customer service awesome, and pups well taken care of. Great prices for stay,bath,nail trim and ear cleaning.
Review №5
2021-06-13Had our boxers there for the week and they seemed to have enjoyed their stay. They both got baths before we picked them up and smelled great. Have been using this kennel for years and would definitely recommend.
Review №6
2021-07-23I had used this kennel two times. The second time was a disaster. Mind you, I am partly to blame because I had a family emergency so I was running late. The gentlemen that I spoke with on the phone proceeded to yell at me that he’s running a business and now by me being late, I’m screwing over the next customer. Yes, that part was my fault. However, do not EVER speak to a customer like that. I haven’t been back for four years, and I have made sure to tell everyone I know about that experience. I was just talking about it today to someone and said hey, I don’t think I ever left a review for them. I found another boarder that are filled with very nice people and they take great care of my dog.
Review №7
2021-11-28This place is perfect in every way. Theyve taken care of my dog twice. He comes out happy
Review №8
2019-05-30My puppys first trip to a kennel & she did great! Was very calm & confident when I picked her up. Also had her groomed the last day & she looked mahvalous! Face especially well-groomed. Will definitely use again. Affordable price too!
Review №9
2017-06-06We would never take our 3 dogs anywhere else. We have been coming here for decades. We have peace of mind knowing they are at Brizes and are being cared for and treated well. The kennel is roomy, very clean and in a beautiful country setting.I can honestly say our dogs, all 3 of them, are very excited to go. That says it all for me.Cant say enough about Jess and Deidre, they are truly in the right profession.Thank you Brizes!
Review №10
2017-10-12This place is wonderful and so accommodating! We had an extremely aggressive dog and we boarded him here multiple times! They took great care of him and by the end his board, he was ok with the staff, which is unlike my dog, which means they made him feel very comfortable and loved during his visit! Not only is the staff magnificent but they have cheap prices too!