Brookhaven KinderCare in Brookhaven
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Brookhaven, Delaware County, Pennsylvania, US
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Site: https://www.kindercare.com/our-c...
- Monday:Closed
- Tuesday:6:30AM–6PM
- Wednesday:6:30AM–6PM
- Thursday:6:30AM–6PM
- Friday:6:30AM–6PM
- Saturday:Closed
- Sunday:Closed
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I went here for a tour and caught major red flags. I waited for 5 minutes at the door until someone was available to buzz me in and then another 15-20 minutes inside on a dirty sofa because no one was available to give me the tour (even though they knew I was coming at that time). While waiting, I overheard a teacher yelling at a kid. They had about 10 toddlers in one room with only one person to watch them (the ratio is legally 1 adult to 5 toddlers). The tables were still dirty from the previous meal. None of the teachers were teaching or doing any type of learning activity for the children, though they have a curriculum set up. For the price they are asking, you could go to a Montessori or Goddard school and get MUCH better than the babysitter care you get here.Overall impression: This is a babysitter that is over priced.
I tried to enroll my daughter here and the center was unprofessional and unresponsive. They didnt return my calls and Jarret has ignored my e-mails. Even though were getting a little desperate finding childcare, I wouldnt send her to a place that seems so poorly managed. Its a shame.
UNSAFE for Children.As long as Margaret Stairiker is in charge here; DO NOT bring your kids. The staff that she hires is corrupted as well as herself. She vocially calls kids pathetic. Moves kids from room to room if they are misbehaving or to impress certain parents. She once said never to eat the food she prepares for the kids because the lunch food is like dog food. Please do not allow your child to come here. This accredited program is seriously misleading.
This place WAS good, until the last director retired. She was replaced by a 22 year old girl, who looks befuddled all the time. There are NO cameras to record whats going on. What are they trying to hide??? Other than the befuddled director, it seems like its all males. And NO CAMERAS??? Major red flag!
Total reviews rating 4.2
17 Reviews for Brookhaven KinderCare 2023:
Review №1
2021-05-07My three kids have gone her ages infant (6months) to 3 years old the past 2 years, and it has been wonderful. The director and associate director are very engaged, and we feel very comfortable leaving our kids there during the day. They are excellent communicators and open to feedback and continually improving. The teachers have many years there, and lots of experience. Even new teachers brought on, as we have experience changes over the years, appear well vetted and caring. My husband and I don’t worry about there health and well being. We live that healthy food is provided as well so no need to pack meals everyday. Overall a great experience!
Review №2
2021-04-15Both of my children have been attending KinderCare for a few years, most recently my youngest returned and I cannot stress enough how amazing the staff is! It’s very rare you find a center that truly cares for your children address all their needs not just during the pandemic but EVERYDAY! I love the KinderCare app its gives me comfort seeing pictures and all the learning activities they do throughout the day. The entire staff are truly a blessing!
Review №3
2020-08-12Our daughter (4 y/o) has been attending Brookhaven KinderCare since she was two months old, and we have always been so happy with the center. The staff is engaging and caring, and Mr. Jarrett has done a fabulous job as director. We know that when we send our daughter there for the day, she will be safe and cared for, plus have lots of fun.
Review №4
2020-08-12The staff at KinderCare Brookhaven have been a part of our extended family for the past 3.5 years. Both of our children started in the infant room at ~5 months of age. From the very beginning, our children were nurtured and encouraged to meet developmental milestones.As the children progress, it is evident that the teachers adhere to the curriculum established by KinderCare. As a complement to the structured learning, the children are also provided ample opportunities to express themselves artistically and to explore nature while playing outdoors.The app is an awesome glimpse into our childrens day with pictures, videos, and updates allowing us to engage in more detailed conversations about their learning and play.Mr Jarret, the director, and Ms Crystal, assistant director, bring so much warmth, imagination, passion, and diversity into the center. We greatly appreciate how easy it is to communicate with them. They continually seek feedback to ensure a safe learning environment, especially now in the wake of a health crisis.We can not say enough positive comments about the teachers (Dawn, Deja, Geenen, Monique, Laura, Alissa, Jen, Pam - to name a few!) and the impact theyve had on our children.We are grateful to have KinderCare Brookhaven as part of our village!
Review №5
2020-08-13Brookhaven Kindercare is absolutely amazing. My daughter has been there for the last two years. The staff is caring, patient and supportive. Every day when I pick my daughter up she raves about what a great day she had, what she learned and just loves her teachers. Its very important to me to feel that my daughter is safe and in good hands. Kindercare provides that to my family on a daily basis an I couldnt be more thankful for them!
Review №6
2020-08-07Our two sons have been enrolled in Kindercare since we moved to the area in 2017. They started in the infant room where Ms. Dawn provides the care and love each baby thrives on. At each step along the way they have received top-notch education, love and support from the teachers and administrators.They love going to school each day and are thriving. The teachers do a great job following the well-developed curriculum and it shows in the boys cognitive development. We love that the center provides nutritious and varied meals (better than we would send!) that exposes the children to foods they wouldnt get or wouldnt eat at home (peer pressure). They also spend a lot of time outside, playing and exercising their imaginations.We get frequent updates, photos and videos via the new app which allows us to keep in touch with what the kids are doing every day.The center has strict safety protocols in place to provide a healthy environment during the COVID pandemic.This is a great center with caring staff. We feel valued and that our children are receiving the best care and education available in our area.
Review №7
2021-04-13We have had our 2 and 4 year old there since we moved in Dec and have been very happy with it. Feel safe with the covid precautions, the teachers are wonderful, and they are always doing some sort of amazing craft or activity. And the kids are excited to go everyday.
Review №8
2019-02-16I have had an exceptional experience with Kindercare Brookhaven over the past 16 months. I have always been so happy sending my child to this center; from day 1, as a parent, I have felt supported, engaged and respected. As a student, I know that my daughter feels loved and well taken care of by every teacher that she engages with. My daughter began attending when she was only 3 months old; as any parent knows, the decision to put an infant into daycare is a hard one, and my daughter has been nothing but loved and safe in their care since day one. It has been nothing but a positive experience.My daughter has spent time in the infants and toddler classrooms, and all of her teachers have been exceptional. They have high standards of care for each of their classrooms. As a parent, I am greeted each time I drop my daughter off and my child smiles each morning when she walks into her classroom, genuinely excited to see her teachers and her friends. The teachers provide constant feedback to parents via daily update sheets and do a good job of making sure that the children in each class know the children in the next class, which helps when it is time to transition due to age from one class to the next.The directors and assistant directors who have run the center during our time with Kindercare have all done a great job and treat the parents with a lot of respect; any time there is an important update (like weather or a staffing change), we are told in a timely fashion and given the opportunity to ask questions. My child loves saying hello and goodbye each day to the current director and assistant director, and it means a lot that the staff in charge of the center make themselves available each day for the parents and students. All of the teachers seem to work to support one another and the staff at this center are flexible, caring, thorough, and well-trained.I could not be happier with my experience with Kindercare Brookhaven and would highly encourage other parents looking for childcare to consider this center…I was lucky to have found this center during my childcare search, and am so glad that my child gets to spend her days with the teachers—they really are amazing!
Review №9
2021-04-13I have 2 sons that go to this center and we are fairly new and I love everything about it. The Communication between your kids and their day how they send you photos and videos of your kids throughout the day a lot actually how they give you time frames or when your kids are going to the bathroom when they’re taking a naps when you’re outside what they learned what’s expected for the week I love all the activities id like to thank Ms Dawn Ms Mariah Ms Madison and Ms Laura for helping me with my kids and also Mr Jarret and Ms Crystal I appreciate you all
Review №10
2020-08-07Ms. Crystal you are outstanding, your ability to love on each child is beautiful. You truly make the center feel like a home away from home. You truly are the Mother of the entire center.Mrs. Morgan is amazing! My son really enjoys reading books with you, he talks about it all the time. Thank you😊Mrs.Laura is another gem, she’s so nurturing and kind. Taking the best care of each boo boo with such kindness . Your the best!Mr. Jerrid (Director)- Thank you for being such friendly face. My son looks forward to your greeting every morning. Before we get out the car he says there goes Mr. Jerrid right there. LolThank you all for everything, especially the pictures and videos! Your all amazing, and selfless risking your health for your children. I’m so grateful that Noah attends Kindercare Brookhaven. It really feels like a family ❤️