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Phone: +1 724-929-8000
Site: https://www.charper.com/
Opening hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
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Total reviews rating 4.2

199 Reviews for C. Harper 2023:

Review №1

2022-04-05

I was working on buying a 2020 ram big-horn here. The deal was sealed and was there today to finish the process. Over 5 hours into this process over two days and I found a long dent along the rocker panel on the driver side. I could have sworn it was not there when we sealed the deal days earlier but it was pretty bad. They would not do anything for me other than $500 off. The fix would be thousands no doubt. I decided to walk.C. Harper claims its identity to be loyalty, integrity, quality and customer service, but there was no apology or way to make right after hours lost on a vehicle. Not even a comparable vehicle in one of the lots was looked into. I called Troy, the manager after thinking about the customer service treatment and he told me they talked to another sales person, and that it was known the truck had a wrecked part and that it sold the week before and the same thing happened. Definitely not good business or integrity on behalf of C. Harper.Overall that call ended up, go look on our website and find something then. We already know your trade in value and credit score.I expected more from a company that claims to be the best price, everytime, all the time.

Review №2

2022-01-10

I was at C.Harper I had to get my vehicle fixed and lady name Staci Short told me to come in and I’m glad I did I had great service thanks to her for all she done very nice to have a friendly smile and friendly service.

Review №3

2022-03-23

Ernie is the best! I looked at a bunch of different vehicles, he was patient and knowledgeable beyond belief. I’d recommend him to anyone!

Review №4

2022-06-29

Reggie Little was my salesman. He was great! He was quick, informative, and not pushy. He was straight up with me and set me pics over the phone and even negotiated over the phone through his manager. Reggie even gave me a contact to get a cheap bedliner spray.The truck was not detailed and was ran through a car wash. Not a huge deal but something that I feel a dealer should do. Im rating 4 star because of the finance guy. Super pushy about the warranty when I told him I didnt want one. He also made a mistake on the paper work and a few days later I was told I was going to have to drive back out and sign papers. Eventually i got a email to e-sign the papers but it was a hassle.

Review №5

2022-05-16

Frank Sloan is AMAZING helped us through everything explained everything helped us get a car! Took the time to make sure we had everything right and we knew everything if you’re looking to buy a car coke here and ask for frank because he will give you the best experience and make sure your happy! Also he needs a raise

Review №6

2022-06-01

Stacey in service is extremely unprofessional I asked for a key fob battery replacement as I had work done go to pick up my suv she replaced my entire car battery did not listen to what I asked for and I then paid for a new battery for car when it was the battery for key fob that I needed. Second had my daughter take her car there for replacement part that was under warranty(fuse) she needed rotors as well, appointment was at 3, so they had 2 hours to replace rotors I get a call stating it won’t be done till the following day at 10, a day to replace rotors when I had appointment? I explained unacceptable as we have one car needed it for work she states it’s on a lift no one is there to take it down and it’s not 5:00 yet? She then acted as if she was putting me on hold and hung up on me. I’ve given them a second chance after the first mishap, but her attitude and service time are not professional and I will not return.

Review №7

2022-07-09

Nice clean place to buy a car. Nyoah is a nice pleasant salesman. A+

Review №8

2022-06-17

I also bought a new car from C Harper Chevy I wish that I had a good experience, that goes along with buying a new car. Instead i was never more disrespected sad that in our crazy world right now we have little choice, either take the car or they will sell it to someone else.

Review №9

2022-02-05

Ive bought 4 cars here. Well priced but they sneak in $3000 warranties & dont tell you. Salesmen change too much too.

Review №10

2022-01-06

So here goes my story .I had bought a used Kia Sportage from them in February 2021 nice car in till to find out they never did the upgrade recalls on the vin to make sure it had the knock rod sensor ,From all of the bad moters that were blowing up and the law suet with Hyundai and kia about bad bearing . You would think they would of done that but nope never did so out of pocket $7000 for moter called and stated about the issue and they said i had signed a paper about the recall being done .There service guy should know it was a upgrade to protect the moter and the $$ to shell out by custer not a recall UPGRADE.so also to add to the point car is supposed to be awd nope bad coupler on the back pumpkin that is $1000 buck .So if your reading this you should check your vin and diffenly look over very well cause they say they do but dont care Now I kinda wonder why it wasnt KIA certified very bad business check around d first!!

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