Delivery
Yes
C. Harper Chevrolet, Buick, Cadillac in Belle Vernon
Categories
Location on the map
Belle Vernon, Westmoreland County, Pennsylvania, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Repair services
Yes
Phone: +1 412-348-8790
Site: https://www.charperchevy.com/
Site: https://www.charperchevy.com/
Opening hours
- Monday:Closed
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–5PM
- Saturday:9AM–5PM
- Sunday:Closed
Comments (199)
What a great bunch of people. Very easy to deal with. I would recommend them to everyone. They got me my truck when no other dealers wanted to order one.
Only had oil change and inspection was done in a timely manner . Before work was preformed service manager took pictures of my truck. I washed the vehicle the night before and the mechanic left greasy hand prints on the hood. Next to the prints were 2 nicks in the paint not there the night before. Went back in showed manager but didnt show me the pictures he had taken. Said I would be contacted but never was. Not happy.
In the market for a Z71 Tahoe. Found one at C. Harper and was told I could reserve it if I filled out a credit app, which I did, and was told I would be called once it arrived. I received a call from the sales person about a week later asking if I was still interested because there were others interested as well, to which I replied yes. I called a few days later to check if the vehicle had arrived yet and was told that it had already sold because someone had put a deposit down on it. I was never even given the option to put a deposit down. I had already been to the dealership a week prior to show them my trade and it was NEVER mentioned that if I wanted to hold the Tahoe that I needed to put a deposit down. Very upset as these vehicles are hard to come by nowadays.
I dealt with Herb he was very helpful in getting us the car we wanted. Very friendly and went out of his way to get us a great deal. Would recommend Herb and C, Harper to friends and family.
The team at Harpers is truly a team. Every person there worked to make our buying experience positive. We were treated with respect & they made sure our purchase met our needs. Our salesman Van McWreath went above & beyond to suit our needs of a car we could easily access . Due to our physical limitations Van made sure our car was perfect for us. Sending all people we know looking for a new vehicle right to Van & the Harper team.
Everyone was curious, friendly, knowledgeable, and helpful. The process was easy and the service was done quickly. She also asked me if I wanted my vehicle washed after the service was complete which was nice of her. Thanks for everything. Tony is wonderful,knowledgeable and honest with you. Everyone I met throughout the years was everything that I stated above. I remember Tony because he is who I prefer to speak and work with. I believe that C Harper is the best place to purchase your new vehicle.
Getting free state inspections is a great benefit of CHarper purchases. Waiting area is comfortable but the inspection takes longer than required. Feels like C Harper is maximizing billable hours.
They are in it for the money. Even if you have a new or lease vehicle. You will be held hostage and pay big bucks for your free inspection. Never again will we deal with this place. The workers are awesome though.
Absolute awful service. No one took an initiative to help me or even attempt to fix the issue with my vehicle. They had my vehicle over 3 months, a one month delay on getting me a rental that I pay for through my insurance, and never reimbursed me or even attempted to credit me $1500 as the manager promised me for all the negligence. Never ever will be buying a vehicle from them again. If zero stars were a choice, that would be my rating for this poorly run dealership.
Jeff Bankovich was totally AWESOME to deal with. We drove 235 miles to get our Bright Blue Metallic RS Blazer. To find that color in an AWD fully loaded was like finding a needle in a haystack. And Jeff made it happen! Jarrod Berkeley was equally AWESOME! He not only made signing the paperwork painless, but took the time to briefly explain all the documentation. Even after we left, Jarrod went above and beyond to make sure we had the best possible deal on an extended warranty. Finally, Jeff rallied days after the sale to enable us to cash in our GM rewards rebate for a CPO vehicle. I’ve driven Chevys my entire life and professionals like Jeff and Jarrod will keep me driving Bowties! C. Harper is lucky to have them on their team. As a retired veteran, I salute Jeff and Jarrod! I would not hesitate to make the drive again to deal with them. They are true professionals who set the example for others to follow!
My usual salesman no longer works at this dealer, so over the past month I talked to 2 salesman. The day that I came in to make a deal, the first salesman didnt answer his phone but the 2nd one did. So when I came to the dealership, the first salesman kept bothering me as to why I wasnt making a deal with him. I almost left and went to another dealership
I had the absolute best experience! Cody Spriggle was the best salesman and helped me find the exact car I wanted! I was pleased with all his help!
Reggie Little sold us our beautiful new (used) RAV4 hybrid! Great experience working with him. Would buy another car off him in the future! Thanks Reggie!
Very, Very dissapointing to say this is a GM dealer. Never heard of a dealer being so mean and unhelpful from guiding you into a new product. Then finance group sneaking in a higher interst rate. They were not knowledgeable to know we went online to find our intereat rate. WILL TELL EVERYONE OF MY FRIENDS THIS DEALER IS A CROOK! BEWARE OF DEALERS LIKE THIS !
I love dealing with C harper. I have bought alot of cars there and never had a problem. I dealt with Van McWreath , good man to deal with. The only complaint i had this time was the detailing was terrible
Best experience buying a car. Reggie Little was so helpful and went above and beyond. Five stars… if I could more, I would.
The Morriss would like to thank salesman Reggie Little of C.Harper auto,he went above and beyond to find and make our purchase a pleasant experience with courtesy and professionalism,definitely recommend him.Thanks again Reggie.
Our sales person, M/s B. Smith was very professional and thorough in explaining all the attributes of the Chevy SUV I leased on June 23rd From C-Harper in Belle Vernon. PAShe went that extra mile!!
I highly recommend Reggie Little to anyone buyingA new or used vehicle. He’s a great salesman, and will work with you to get you exactly where you need to be.
Great communication and honest, kept my new corvette at msrp even though every other dealer was marking them up
Cody was very knowledgeable about trucks. He went the extra mile to make sure I ordered the features on the truck that I wanted.
Loved the salesman Van!! We had a really good experience with him and he was super personable. We had an overall great experience and got a new car for a great price even with not so great credit.
Reggie was the best sales person I have had. Would definitely recommend him!
We understand that there was a shortage on getting the parts and workers..due to the Covid. We applied to Harper in September, but parts didn’t come in till January. Then the wheel came in the wrong size. My husband was wondering if they changed the whole fender, like they said the might have to do, or was it repairable. But we were very satisfied with the work done and felt our shiny 2015 Impala looked like a new car when we drove it home on February 2, 2022. Thanks!
Made an appointment for an oil change tire rotation and cabin filter. Plus car wash and multipoint inspection.Received oil change and cabin filter but they did a fuel system treatment and not my tire rotation. Not very satisfied.
Greeted promptly, and they made me feel like A valued customer, and was treated very good!
Everything I was hoping for. Cameron was very helpful and friendly and was paying attention to my concerns and questions.All my previous experiences at other dealerships have been met with passive work and lack of willingness to do their job of presenting the vehicle.Finally my expectation of getting an interaction where a dealership cared about the customer and their product was finally met. Closest to the kind of hospitality I expect from Indian equivalent dealerships.
Dylan was awesome he answered every question I had with no issues was always very friendly in the phone and was willing and able to work with me since the cost to get my car fixed was so high. He was very patient and understanding
The service was relatively fast. The service advisor, Joellie was very helpful and friendly. She was able to apply the dealer coupons to the service that I needed so I saved some money that way. Thanks Joellie.
When I got in my car to leave after my oil change I noticed something on my steering wheel, I grabbed a napkin & wiped my wheel down & the napkin was black. I don’t want grease/oil/filth in my car from a service I had done & every time I get my vehicle serviced there for the last 8 months there’s always an excuse to as why they don’t want to wash my car. I paid almost $150 for an oil change & new wipers & they can’t wash the car & keep the grease off of my steering wheel?
Great place to take car for repairs or regular maintenance. Reasonable prices and friendly representatives.
This is the second time the service department has had my truck for service and to my surprise both times the service department was very efficient. Yes I will and I have told others how pleased I was. Please thank the technician for me.
Decided to purchase my lease. I blessed from a dealership that closed. C Harper took care of me and worked out an incredible monthly payment. I would recommend them to anyone.
We have purchased several vehicles from C.Harper Chevrolet and Tim Booher. We are always completely satisfied. Tim does an excellent job with customer service.
This car was my third purchase from C. Harper. The last two served me well & I was really hoping to purchase another.Staci Speney made the experience most enjoyable. She spent a lot of time looking for the right vehicle for me.Before making the purchase I should have made a bumper to bumper inspection.The grill has a small piece broken out and a break below it.There is no possible way this happened after my purchase because nothing has even touched the front of the car.Im hoping that you will make the necessary repair to my beautiful Malibu.Respectively,Arlene Harshbarger
Cody was awesome. He was attentive, friendly, and knowledgeable about the vehicle I was purchasing. He made the experience a positive one.
Decent place but my car was left filthy and I am very leery that they actually did all of the job. I was told I need to ask them to lubricate my ball joints in order to make sure it gets done. What else do I need to remind them about. Is it my responsibility to remind them to change the filter!?!?
Its a task to buy a car off them was there for 6 hours and still gotta go back tomorrow. And they keep changing things Im buying a new car . Also looking for a used car nut their asking to much . Ill go somewhere else for that.
My salesman Tim Booher is the best! He goes above and beyond to make a deal that we can both leave the table happy with! Ty Tim!
Stacey was very helpful, thoughtful and kind! I was very pleased with my service. I liked the night drop off of my vehicle.
Great car buying experience. Great group of people to work with. Cody is the absolute best salesman around.
I worked with Stacey in Service and she has been helping me try and get my car fixed for weeks, but tye code was never active during business hours. It finally came on and I called her, she got me in immediately and they were quick to get my car in and back on the road. I appreciate how they are straight forward no matter what.
Our salesman Bill Hicks was very knowledgeable about the Colorado and was sincere about our needs and price.
I got the SUV I was looking for a 2022 Chevrolet Equinox AWD LT. Overall Great experience with the sales department, but it took a while with the financial department because they were too busy and short staffed. I couldnt take the car home the same day.
When i made my appt, they asked the mileage. I told them. When i get there for my oil chg, tire rotation, they tell me I need 30,000 mile maintenance. Why was this not relayed to me prior? I was told i really needed this, which i get, but your appt takers REALLY NEED to relay this info. It was NY eve and I could not get it done, as we had company.
Cameron came in early on his day off to show me the car and made sure I got a good deal on my dream ride!
Rick helped me with a used Buick I purchased about 3 weeks ago. Very knowledgeable and great to work with. Appreciate his help!
I have my vehicle taken care of at C. Harper. Everyone there is always very nice, friendly and the waiting area is also clean and very comfortable. I appreciate. the way they explain your car service to you! They also wash your car 😍
CHarper is unreliable. They did my inspection and messed up my tires pressure sensors. My car is making a squeaky sound. And their service advisors could careless they caused the problem. They charged me for a problem they created. Not only that, they don’t respect women!
Nice dealership. Pretty good service. Gabe was kind of rude. Other than that great place to buy a vehicle
Ryan Miller was AWESOME!! He helped us decide which vehicle was right for us! Ive always wanted a truck and he made it happen! If your looking to buy a vehicle ask for Ryan Miller! Hes honest, kind, very personable and doesnt try to BS you! Gabe and Cody were great too! Thank you ALL so much for a great experience!! Will definitely be back!!
I had my transfer case fluid, front and rear differential fluid, and transmission fluid changed. I also had new directional tires mounted and balanced. When I checked my tires after they were done I noticed they were all mounted inside out. Based on the fact that mounting tires was the easiest of all the services… it made me lose confidence in having them perform any service correctly. This resulted in waiting for an additional 1.5 hrs as well. Not sure I’ll be returning.
Outstanding from the time I first arrived at the dealership, up until and even after I left with my new truck. The manager, sales/ finance staff, as well as service staff that I met were very personable and professional.
It was fine. Just hoping that the part that was replaced doesn’t have to be replaced for a third time!
It took over 3 hours for a oil change and tire rotation. And attempted to charge me 180 dollars
Ryan was awesome to work with. He was so engaging with my family through the whole process. Thank you Ryan!
Had an appointment for oil change, I couldn’t have been more pleased. I was met with courtesy and prompt service. The waiting area is comfortable and adjacent to service area. In total, not any more could be expected.
I went in for an oil change and when I scheduled it somehow the date got mixed up and I was scheduled for the wrong day. They didn’t even hesitate to get me in and serviced even though I didn’t have an appointment! They were excellent.
I’ll never use this body shop! They had my truck for almost 2 months when I got it back it over heated and had to be towed back because the radiator hose was not hooked up, headlights were not adjusted, the hood was not adjusted, and scratches in the paint. I’ll take it somewhere else next time.
Great group of people… Reggie little was awesome worked with us to get us the vehicle we wanted thx you
Go see Reggie little! What a guy! If need a new vehicle, hes your man!
Did absolutely nothing! I was there for 3 1/2 hours with an issue with my truck that accorded the day before. My break petal pressed completely to the floor and the mechanic was well aware of this and admitted it. He claimed her hooked up the computer to it and nothing popped up. Never looked at the truck or anything physically just the computer but yet admitted the breaks pressed to the floor. Never again will I be going back. I purchased the truck, brand new, a few months prior. It’s still under warranty and everything. I even pay additional each month for a loaner/rental supplied through them if something is wrong with them. They refused to give me one or anything. I will never take my truck there again and I will never purchase a vehicle from them either. Worst service ever. Highly don’t recommend.
My purchase of the truck eas pleasant. On ly brought it in for service once. But it was a pleasant experience.
I contacted 5 dealerships within 2 states (NY,PA) looking for a specific vehicle. Based on how C. HARPER returned my request and quickly addressed my concerns, I decided to go with them. I was assisted by Alex and Jarrod. I would without a doubt recommend and become a returning customer for any future purchase and they are a 3 1/2 hour drive from my home. Outstanding deal and great professionalism. Thanks guys!
My name is Ron Renner and I was at C.Harper cause I had an appointment with Staci short And I had to get my vehicle worked on thanks to Staci Short for helping me out excellent service most satisfying service.
Had a great experience with Cody very happy with my car.
This was my second vehicle from C Harper, from 2 locations. And both times I found them top notch! They keep it simple, take good care of you, and they keep the process flowing so you are out the door fast! I would highly recommend this location, and looking forward to buying from here again in the future!
I wanted to modify this post (06/09/2022) to add to my previous review. My wife and I recently bought cars from Tony and had a great experience. She wanted something with 4 cylinders and a lower payment. Tony was quick to get some numbers together and find her a perfect vehicle to fit her needs. I would highly recommend C. Harper to anyone looking for a new or certified used car.I bought my first car here years ago and was satisfied with the purchase. We went today to browse and the dealer was respectful of our wish to just browse. He escorted us around the lot in a golf cart and was very helpful and accommodating. When we do go back to buy, this gentleman will be the one we buy from. Its a big dealer with plenty to choose from. We were looking at Chevys and Cadillacs but they also deal with Jeep, and Kia. There is another big lot across the road that also deals with Ford and Honda. I would recommend this dealership because of the positive experiences I have had with them.
Had oil changed and air filter changed and tires rotated. Was done in good time.
It was great working with Van. I had in mind a specific make and model I wanted but he suggested something similar and I loved it! He was relaxed and comfortable with talk to and our experience there was none like any I’ve had before. Thanks to the whole team!!
Service Rep was very accommodating with scheduling and pick up was prompt. Turn around time for the oil change was perfect for my schedule. Appreciate the services they provide.
First I’m thankful for their valet service, it’s so convenient. They have always taken great care of my vehicle, concerning the work I request, and they always keep me informed about what could be beneficial, in terms of keeping my vehicle in tip-top shape. I am thankful for their professionalism and knowledge.
I took my truck into service for a a recall Dylan who is a gentleman I dealt with very nice very pleasant very informative. While I was waiting for my truck to get done I decided to go out and check the new trucks out I dont with Amanda awesome down to earth and she wasnt pushy like a lot of sales people are and I respect her for that.
The salesman (Van) went above and beyond to find the exact car we wanted. Once he found it took a video walking around it and made sure we were satisfied before even heading to the dealership
Service on my Equinox was completed before I expected it to be done. The service manager was courteous and professional. All my concerns that I wrote in the comment section of the drop off envelope were addressed, and then some. Thanks C Harper.
Guys, how about set a standard price for a job. You diagnose a back up sensor and tell us price... $800 later its fixed. There has to be some liability on dealership and Chevy for vehicles produced an sold. You tell us its a few hour job, later the next day we can finally pick vehicle up. If you dont know what you are doing, just say so up front dont wast my time and money!
We have bought over 10 cars here and I would say that this was the BEST experience by far. Our last experience was less than desirable but Cody was absolutely amazing! He was very knowledgeable and not pushy at all! I would recommend him to everyone!
Dylan, the service manager, was wonderful. He listened to my concerns, noted them, and had my truck back to me in no time. Every employee I dealt with was pleasant and helpful. An overall good experience.
Everyone that I spoke with was great, and helped me through the entire process. The only negative I have was that through no fault of their own, I was not able to get a lender car while mine was there for service due to the shortage. All in all, great experience and would recommend.
Bill hicks did an excellent job explaining all the options and gave us a very fair price compared to other dealers. he kept us informed all along the way . we love our new corvette convertible. thank you Bill and C.Harper for fulfilling a lifetime dream ken and cindy alliison.
Needed an oil change. Although I bought at Bowser, CHarper is very close to me and I’ve been going there with my daughter for her car for the past few years. I like the way you work and how great you are with the customers. Will be coming there again for my Buicks needs.
Everything went well. Unhappy about some scratches on the passenger side bed. Jeff did have a guy hit it w a buffer but the scratches are still on the black fender flares.Jeff and team did a great job.
Every time I schedule service for my Acadia here (only an oil change and tire rotation), I wait for 1 1/2 hours.This last visit I had an appointment at 9:15, and we did not leave until 11:15! I had to go find our service advisor to see what the hold up was. I had my year old daughter and my 5 year old son who wasn’t feeling well. I know this is not your fault, but why schedule an appointment when you sit for 2 hours!!!All I had done was oil change, air filter, and tires rotated. This cost me $150, which I was told about after it was done.Your service charges are completely outrageous.I will never return for service again due to both the cost and the wait time.Quit over scheduling customers...Oh, AND your car wash was out of service, so not even a free car wash for $150
Cody and Cameron worked together to give us the best deal possible and helped us navigate all the new features and extras on the truck. There was no pressure and they made us feel comfortable with our choice. The Finance Manager, Joe explained the financing and offered the extended warranty with no pressure to buy, but meticulously detailed the advantages. We love the truck!! We are very pleased overall with our experience with C Harper!
I will never again buy an automobile from C. Harper again. I purchased a Buick Uncore GX in September of 2020.My experience wasn’t a happy one.The manager wasn’t very cooperative and didn’t care about my problem. I eventually got rid of the Buick seven months after I bought it. It only had 859 miles on it when I sold the Buick.I do not recommend C. Harper to anyone.
Thanks to Bill Hicks you have become my favorite, go-to car dealer. It was a pleasure to find a truly long term oriented car dealer.
Bought our new 2021 Cadillac here. Took it for the 1st oil change and was surprised that they dont vacuum out the car like other dealerships do..especially when you pay THAT MUCH for a car!! Other than that it was all good
Very satisfied! The service advisor gave me a tech to do my oil change since my car is a beautiful older sports car. I really appreciated that. Will definatley be getting my next oil change there. Give Stacy a raise!!
Great company. Fast, and friendly. Did what they said they would!
Great buying experience... We have been looking around for over 2 months for the right car. This company and sales team went above and beyond to drop of our GMC Terrain Denali. We could not love it more. Thank you for making our buying experience a great one. I will recommend them to anyone I know looking for a vehicle.
Stacey was AMAZING!!! She made sure I got everything I needed and gave me an estimated time and it was correct maybe s little sooner. She helped me understand all the things I needed at that time and I really appreciated her. She will keep me coming back. You should recognize her as I’ve been coming since I bought the car with 0 miles and now at 103,000 and best experience. She knows what she’s talking about and cares about your experience. Thank you!!!
Very efficient in their work. They went straight to it and knew what to do
The staff was very friendly and professional and did a great job. Thanks again!
This is the place to go if you need your car worked on. I drive an hour from WV to bring the Corvette here. The rates are going to be a little higher per hour b/c its a dealer, also one reason I have 4 stars. The only other issue I have is when I call I dont always get a call back. Ive tried to get an estimate without having to drive there a couple times and unfortunately that is the only issue I do have. Otherwise top place to go.
My vehicle which was purchased here., came in w/coupon for check up 6-10-21.Less then month later (7-8-21), preparing for road trip home (NJ). Vehicle ended up in dealership a day & a half. 😕 NOT HAPPY AT ALL. Now additional problems that could have been Prevented, in my opinion.Because of problem, I have to pay $500-1000 for repair that would have been covered under my warranty.
Another great experience with the folks in sales at C. Harper Auto Group. This time around, I was paired up with salesman Alex Hornak. Interactions with vehicle sales people can be a bit overwhelming at times. However, I have yet to experience any pressure from them to simply make a sale at C. Harper. I told Alex what my needs were and I basically left it up to him to find what I was looking for. And he delivered in less than a half day. What a great experience again. Since this is my first Google review for C. Harper, I would be remiss to not acknowledge Scott Bickerton as well for bringing us into the C. Harper family of vehicle owners. But it all clearly starts at the top with Casey and his family. Our experiences have shown us that customer service is clearly a high priority. Stop by and see them! We most certainly will be when it’s time for another vehicle.
Wow what a wonderful group of people there!! So very kind, & professional!! Tim walked us through with such swiftness, & kindness! Love my new car!! Thanks for the great experience!
Always buy my vehicles from C Harper. Richard, head of the service dept is the BEST! Honest, knowledgeable, caring, professional. I wouldnt go anywhere else.
Used less than 23% of allotted mileage on the vehicle I returned using the lease pull ahead option. Expected to get a reasonable amount of equity for unused mileage allowing me to lease a well equipped SUV. That did not happen. I settled on a vehicle far short of what I desired. I had done some inquiries at other dealerships and now wish I had pursued it further. Likely will do so at the end of my current lease!
Every time I go there I have had a good experience. They are always helpful and take care of whatever problem I have right away. From sales to service they are an excellent dealership to work with. Ill definitely be going back there!
Zach Long was our salesman and he was beyond helpful for us! At no point was he trying to push us in a direction we did not want to go. Kudos to Zach and the rest of the team as everyone we meet and dealt with was very professional and courteous. We love our 2021 Chevy Traverse and would definitely deal with C. Harper again in the future!Thank you
Took my 2019 colorado in for a 9 am appointment. Rear axle vibration. Called at 1 pm to check status of my vehicle.Not even looked at. They said they would have it in shortly.... Received a call at 5pm. Hasnt been in the garage yet and would be in first thing in the am.Well see.
Dylan is Great. I was running late and he still took me and they did great with time and service.
TJ is amazing. He called and updated me every step of the way and when I told him I didnt have a way to pick up my car until after they closed he had a solution. This is not the first time I have worked with TJ and hes always polite, professional and just all around a great person. Thank you for everything!
I have been dealing with Matt Basl for a number of years and he is just a great person to work with. He has been kind enough over the last couple of years to take my car in for service when it needs it, to what ever dealership he is at. This kind of service is hard to find and so are employees dedicated to making a customers experience go beyond just purchasing a vehicle from them. You are lucky to have such a conscientious employee on your staff.
Once I got an appointment, I was treated well. Just had a hard time getting the appointment until I was desperate. But I love the pick up and delivery service and I will be utilizing it again. The service folks are nice.
After a friendly greeting at the service desk all my questions or concerns were answered professionally by the service advisor. The service waiting area was large and very well taken care of .Most of all the employees were very out going and friendly
The service was excellent everybody very friendly and helping me with things that I didnt understand about my new car and helped with things i didnt understand with my phone. I will go back any time they are great . Thanks. Paul and Cody.
Very fast getting my vehicle scheduled and repaired
Love the staff, will always recommend anyone and everyone to stop in and buy from them.
I was honestly a bit nervous looking for my first new car. But, my Sales Consultant Cameron Johnson was extremely professional and helpful throughout the process. The price was perfect and overall I was very satisfied with my experience!!
We always get great service that’s why we come back.
Thanks to Cody for making the transition into my new car quick and easy.
Always a great experience!! I never feel pressured into adding on extra services, they only suggest services that actually need done. Scheduling is simple and the staff are always very pleasant and helpful !!
Jason was awesome. Best car buying experience that I’ve had
Timely service. Got an oil change and tire rotation. The only thing the tech missed was resetting the TPM sensors on the car so that theyre showing as in the correct place after the rotation.
I had an 8:30 appt. and I arrived on time for an inspection including emission, oil change and tire rotation. I didn’t leave the dealership until around 10:50. In the mean time I was aware that several customers who arrived after me but were able to get their service done and leave before me. Bottom line, I don’t think that someone who has an appt. that it should have taken the service dept. over 2 hours to complete the service. It’s about a 50 mile round trip for me and considering there is a North Star Chevy just a half mile from me. its hard for me to justify spending almost a half day when I could have went to North Star Chevy and had them take me home and pick me up when the service was completed.
Rick was a great salesman. Very personable and very helpful. He made the process easy and hassle free! Definitely recommend.
Jason Shultz treated us with respect and genuine kindness. Gage was welcoming and very personable.
I had an appointment for an oil change at 10:30. They took the car in right away, and it was done fairly quick. They also did a complimentary car wash for me.
Sevice was fast,the lady Rona Laatu was so very helpful told me that I could use GM rewards to pay for the inspection. Which was super great!She is a very awesome asset to your business!
We were treated with professional knowledgeable and very kind people. So glad we decided to go to C Harper. Very satisfied with our vehicle choice. Thankyou Cody. Your the best and you turned us over to a financial expert who made the paper easy 👍🏻👍🏻
Everything went smoothly and timely. The only complaint is the greasy hand prints left on inside of my truck. No clean up after service.
If anyone is looking for a man to walk you smoothly through a car buying experience, look for Trevor Savage. He has made my experience sooo wonderful! I’ve looked into local dealerships, and the prices they were trying to give me were not only outrageous, but the salesmen themselves were very overbearing. I could tell they just wanted my money. Trevor wanted me to get everything that I wanted. His purpose wasn’t just to sell a car but to please the customer. He went above and beyond to help me from start to finish in the buying process of my first car, and is still helping me now as I have questions even after the purchase. His times are flexible, so I was able to make an appointment whenever I needed. He was always professional and knowledgeable with whatever I asked him. If he wasn’t sure of an answer, he always made sure to follow through. Thanks for everything, C. Harper and Trevor Savage!!
I have been very pleased with C Harper. Bought my car there and always have it serviced there. My husband has an older truck that had issues. Told him to try C Harper instead of local mechanic. Runs better. Maybe a little pricey but I feel it’s definately safe now. I trust C Harper.
Bottom line.. CHarper does good work… insanely expensive though. You take the good with the bad
Stacy stone was friendly and went over and above to help me with my car!
Excellent service! Very prompt and courteous.
Mr. Paul Kmetz is a fantastic addition to your team. He thoroughly looked in to our vehicle issue and provided reasonable and accurate information back to us. Thanks for great service.
Great service as always! C Harper is the place to take your vehicles for the professional service your truck requires.
My service rep Dylan Visic was excellent, kind, totally professional, prompt in answering my questions and concerns and took the time to update me in the progress being made in servicing my GMC. His appearance was also outstanding. A very well mannered young man.
John was a fantastic sales rep to deal with. We texted back and forth with me all day on the 18th to get the deal done. Everything he did made my experience very smooth and hassle free!
Very fast and accurate the car was done when they said it was going to be!
Courteous from beginning to end. The customers satisfaction was well met. There was even a porter service. Chris was very courteous and friendly.thank you
From start to finish our sales experience from our recent visit was amazing. We hadnt planned to purchase a vehicle; our intent was only to turn in our Cadillac as the lease was expiring. The sales staff took the time to provide options that supported that we should purchase a vehicle at this time otherwise we would be losing money that could be used toward another vehicle. Ryan Miller, our salesperson took a great deal of time to explain our options and to help get us in the vehicle that would best suit our needs. There was never any pressure or pushing in the process which we truly appreciated and respected. When it came to settling on a sales price, C. Harper literally made us an offer we couldnt refuse. There was no haggling over the price; the sales team gave us their first best offer and we knew then that we were getting a great deal. C . Harper seems to understand that developing relationships and treating people fairly will make a satisfied customer who will share their favorable experience and will be a return customer in the future. This is our third vehicle purchase from C. Harper and we wouldnt think of going anywhere else. Thank you to all of the staff at C. Harper for providing an amazing sales experience.Click to Copy
CHARPER employees are always so curious..helpful...take time to answer my questions and to make sure I am satisfied with my service and I never feel rushed when I am speaking to them 🙂..
Our salesman, Rick Palonis, was terrific. He was very professional in every way! Dave Marchetello was a fantastic, as usual, helping getting us into our Silverado. Ive purchased several vehicles from C Harper over the years and could not be happier with the way that me and my family our treated at your dealership! Keep up the great work!
Cody the sales representative was fantastic in showing me the car I was interested in. Took the car for a test drive. Asked about my 2 monthly payment left on my 2018 Trax. Started my paperwork on the 2021 Chevy Trailblazer. He was very helpful in getting me into my new leased car. Thanks.
This was my first experience with C Harper Chevorlet. Wendi was wonderful to deal with, she explained everything to me very well and I felt that my vehicle was in great hands. And the complimentary car wash was such an added plus!
Great customer service handled everything for me and the waiting room was clean and comfortable!
Good selection of vehicles, excellent sales and service departments.
Had my 09 GMC bought in for an Air Bag recall. Wendy the Advisor was professional and rates a 10 on a 1 to 10 scale. I used to work at C.Harper Back in 2000 when Dave Hall was the Service Manager and he was a rude, indignant hack and because of him I left your employ. Back in 2015 I leased a Honda from you which had multiple issues such as sudden acceleration, stalling and severe hesitation . If memory serves the Honda Service manager was Jeff who told me Casey and his managers were fully aware of the issues with the Honda Accord and if Honda could not fix the car I would get another Accord. That never happened. Jeff then left Honda and I remained ignored. I am retired and soon I will be in the market for a new vehicle. It wont be C. Harper. I am delighted you sent me this so I could finally comment about the Honda Fiasco!
Very helpful and explained everything they did and why. Willingness to solve my problem.
Best place around have purchased a few vehicles from here and by far best place and service!!!
My visit was supposed to be for the next day, but Clay got me in early. They were fast, efficient, friendly and went beyond my expectations! I have absolutely no complaints. It was a pleasant visit.
Great experience very knowledgeable sales representative, super fast paperwork process, sadly limited selection due to current pandemic issues but thats not the fault of the dealer, they are doing everything possible to find the vehicle you want and make the best deal possible.
I called here about a 4 weeks ago to inquire about having a remote start put on my Cadillac. After doing my own research I knew that it was just ordering a new set of key fobs that had to be programmed to make the remote start work. Im guessing it was the receptionist that asked for my name and number and they would get back to me. A week later I call again because nobody called me back and again name and number and no call back. Couple days later I call and tell them I am not giving my name and number I want to talk to somebody. Finally talked to somebody, how hard was that. The transfer me to the parts department and the gentleman there was very helpful in finding the parts because GM didnt have any on stock but there was a set out west. He told me when they came in I would have to call service and schedule an appointment to have it installed. Parts guy called me told me they came in and I have tried to call service twice to schedule this and both times I was told I would get a call back. I would like to get this remote start installed before winter is over. Im about to go down and pay for the parts and just go to another GM dealer.Update: finally got a call back and it is scheduled to be done. Apparently they have a call center and messages are not getting to where they need to be
Quick and smooth process. I was attended to as soon as I got out of my car. After everything was finished they went over thoroughly what was performed.
Great service for a an oil change and tire rotation today at C Harper Chevrolet! Service advisor Paul was very courteous, knowledgeable and helpful!
Van was awesome! I got just what I was looking for in my price range! Thank you
Very nice place to go if you need service or a new vehicle. The staff is very nice and informative. Getting your vehicle serviced usually takes a long time even if you need something simple done which is a bit of a drag.
I had a number and knew what auto i wanted. Meet salesman Rck and he got the auto, I liked it. Next he started to crunch the numbers, and they were within my budget. and I bought it. Very happy results now.
I had a very nice and wonderful salesman who name is Ryan Miller. He went way beyond just selling a car. He made the long process of buying a car enjoyable.
Get all our cars from here and they dont give you the car salesman pitch and nice people
Awesome Service Staff!! Friendly environment and accommodations while you wait!!
They were polite, courteous, and also very fast.
Nick O and Gabe were fantastic . They did everything they could to help me purchase the Chevy Trax. We definitely let others know how great they were ! Thanks again love my new trax
I always have great service and I’m always treated great at C. Harper Chevrolet. I was taken care of by Stacey Short, and can not be Happier. They took care of my problem, I’m very happy
Everyone was real nice. They also try to make sure u leave satisfied. They was very helpful with my situation and very happy that I bought my car from c Harper
Stacey is always very helpful. Moved to the neighborhood about 3 years ago and she has helped me ever since. Good employee.
The staff are great n so is ur services n not a long wait time n they keep u informed on what they r doing to ur car n what needs done .n always give a free car wash Wich is very nice
I got my oil changed at C Harper and the guys were so extremely friendly! There was a nice waiting room to wait in and it was a pleasant experience
Great experience. Dylan Visvic, the service technician who worked on my vehicle, was outstanding. Great communication and customer service.
I’ve done several deals with CHarper and specifically Rick Palonis. I have no intentions of taking my business elsewhere or dealing with anyone other than Rick. He’s a straight shooter and gives you the best deal right out of the gate.
Excellent service, great team very pleased with everyone. We purchase all our vehicles from C. Harper and always have them service here.
We were very pleased with the professionalism and willingness to compromise of C. Harper. We feel comfortable knowing our best interest was in mind, and we are satisfied with our new vehicle.Special thanks to Tim Booher, Dave Marchaletta and Jarrod. Their expertise provides peace of mind...
Salesman was fantastic with me. Very patient and knowledgeable. Helped me find the truck I wanted.
From sales to service I have had nothing but exemplary experiences at C. Harper in Belle Vernon. The staff is courteous, experienced and proficient.
Stacey Short was my service advisor. She is extremely polite. She went over my alignment sheet and everything that was completed on my vehicle while I was there as well as calling me with an update throughout the day. Excellent Service. Greeted by at least two people every time you walk in!
Dylan was very kind and respectful. He was also very helpful and kept me fully updated on the status of my truck. I would recommend c harper chevy and Dylan to all my friends and family.
Will use C.Harper for all of my service needs very professional and courteous my appointment was processed very quickly and to my satisfaction. No complaints at all
Ive been going to C. Harper for 4 yes. and it has always been a great experience. This time was no exception. Excellent service, courteous staff, and clean facilities.
Approximately 3 years ago leased a new Silverado, never had an issue, always serviced and inspected by Harper. Approximately 1 month ago, the lease expired and I turned it into Harper for a new lease on another Silverado. No problems making the deal and the price was right, then I get the whammy a whole month later. I received a letter from GMC that they had to replace the tires which werent that old, I replaced them approximately a year and a half ago. The bill was over 700.00. Excuse me for assuming that Harper inspected the vehicle which obviously they did not but their service department never seen a problem as late as last December. My warning is to potential customers pay attention and ask questions, I probably will not be returning to this dealer over this.Update, it has been about three weeks now since my wife contacted Harper in response to their request to talk about our problem with our previous lease. They requested a copy of the letter and stated they would investigate and get back to us. She told them to call anytime and if they needed anything else to call us, well, like I said, that was three weeks ago, never heard back, not really expecting it either, I changed my rating to 1 star and advise people to do their homework when leasing or buying from Harper. I will not buy there again not will I recommend them.Update number 2, incase if anyone was wondering, Harper has never contacted me regarding this issue. So I am stuck paying for a complete set of tires the truck didnt need. Apparently, this is what they pull when you turn in a lease, charge you for something. Best advice I can give is dont lease from them, and if you do document everything you replace and keep records. Never will return there, poor customer service and no follow up.
It was a good overall experience. Nice people and my salesman Chuck was very straight forward in answering all my questions an gave info on things I would have forgot to ask about too. Nice buying experience.
Was generally bery helpful. But little to choose fromGreat cistomer service but paid too much for the car since I had an immediate need
My repair ended up taking longer than expected. Dylan arranged for me to get a ride home and a ride back when the repair was complete. Great job.
The dealership experience with great as long as the car holds up that stuff if thermostat thats been put in that car now I only want some you guys the other for I bought from Advance Auto and off forehead went out to as long as your thermostat hose up I will be a hundred percent happy customer
I took my truck for service on 06/13/19 and found that it needs a new wheel. I paid for the new wheel that had to be ordered and a new valve kit. They called me to get the new wheel put on my truck. I was then charged for another valve kit—same part number—for another $15.87 plus sales tax. I have called them a couple times wanting a refund check. They made offers of a free service which I declined. I won’t be needing service for several months. All that I wanted was a refund check which they are refusing to send me. I won’t go back there. They have a piss-poor way of doing business.
Good service department. On time for my appointment. Pa.state inspection, oil change and tire rotation.
I got lucky and they fixed my ride for free!!!!
I hate sitting at dealerships but Cody made the experience quick and easy! I would refer friends and family to him. My husband enjoyed Cody’s knowledge and help in the process of purchasing his vehicle.
Excellent service as always. Stacey Short ensures that C Harper customers receive personal attention and the highest professional vehicle service.
I am near Atlanta GA and found the car I wanted on the internet at C Harper Chevrolet in Belle Vernon PA. I was contacted and and bought the car. Everyone I talked to from sales to finance was pleasant and helpful. I would recommend C Harper to anyone.
The initial problem, ECM, was repaired but car was returned with features no longer working or missing; e.g., no gear shift indicator, doors do not lock when ignition is started or unlock when turned off, auto headlights do not turn on or off.A very different experience than the first visit ...
We love our Chevy Equinox! Joseph was very personable and a knowledgeable salesman! We hadnt planned to purchase a vehicle the Saturday we set off on our day, but we ended up at C. Harper. So...we took the car home the same day. Everything was handled by the knowledgeable staff including Jared and the shop employees! What a good day! Kathy and Ron Clawson
Cameron was the best car salesman, very personable and pleasant. Extremely knowledgeable about the vehicles that are available. Will definitely be recommending C. Harper!!
Great experience with servicing my SUV from: brakes, tires, alignment, etc. and working with my fleet account. Great job!
I was late AND didn’t realize I needed an inspection.Dylan was super kind and made sure everything got done.I appreciate that it was handled nicely.
I purchased a New 2013 Chevy Equinox in Ashen Gray Metallic color. I LOVE IT! I had beyond excellent service! I dealt with Whitey Callahan and he went to great lengths to try to get us into what we want and the finance team did all they could to make it happen. We are more than pleased with our purchase and our service. I have posted on my social networking sites, who we purchased with and have been telling everyone I know to get down there to get a vehicle from C Harper as soon as possible.
Total reviews rating 4.5
199 Reviews for C. Harper Chevrolet, Buick, Cadillac 2023:
Review №1
2022-02-11I had the best experience at C.Harper with sales rep Reggie Little. Not only was he knowledgeable and personable, he treated me with respect ( hard to find nowadays). Everything was explained to me and all my questions answered (no fluff) about the 2015 Chevy Sonic I was interested in. I highly recommend Reggie if you’re in the market for a new/used vehicle. I’d also like to say that the rest of the staff treated me well too. The car is in tip top shape and was nicely detailed. Everything that was needed done to make sure the car was safe and mechanically sound was done. Some nice perks came with it too such as a free oil change, free inspections and a 3 month/30,000 mile power train warranty. Not bad for a 2015 vehicle. Check them out, you won’t be disappointed.
Review №2
2022-02-12Took my car here for service after the power steering went and I needed it repaired and a couple other things along with a state inspection. C Harper found a whole list of things that needed repaired to up the cost of my repairs. By the end my total was well over a thousand dollars as they kept changing the final price and list of repairs. They called and told me my car was ready and completed. Showed up and paid the amount just to find out they did not finish the repairs they charged me for and actually lied. Did not complete the repairs we asked them to do and did not inspect the car like they said they were doing. DO NOT recommend C Harper to anyone for purchases or repairs. Complete garbage service, you’re better off going to a junkyard with the way they treat their customers at this pathetic excuse for a business. All they do is lie and overcharge to pocket the money for themselves. Overall the WORST experience/service I’ve ever had with my vehicle anywhere.
Review №3
2022-04-14I usually go to C Harper for my vehicle and just had it there in December 2021 for oil and tire rotation. Did not realize that my inspection was due in February. It would have been appreciated if an employee would have seen when the inspection was due and say, do you want us to do the inspection while your vehicle is here? But no that did not happen and since plates and inspections don’t have to match anymore I did not realize I was out of compliance until end of March. At least I didn’t get a ticket over it.This is just something that would be appreciated since vehicle maintenance is one of your specialties.
Review №4
2022-01-24Front axle seal was leaking on my truck. My truck was a couple thousand miles out of warranty so I was expecting that this would’ve been work that I would’ve had to pay for. Fortunately the service advisor called me and said that they had contacted GM on my behalf and ask GM if they would cover some of the work being it was so close to being out of warranty. GM agreed. I was pleasantly surprised. C. Harper went above and beyond and did this for me. Great job
Review №5
2022-05-26From making the appointment with Elaina DIBIASI to the service representative Stacey everyone was courteous, kind & helpful. The car required a lot of work & Stacey kept us informed while the mechanics quickly performed the repairs. I am thankful they were able to repair the car in my time restraints & feel safe driving the car now.
Review №6
2022-03-24I would highly recommend anyone who is looking for a car to visit this dealership. Cody S is an outstanding salesman. After spending all day at the dealership, he was extremely patient with me through the whole process and helped me find a great reliable car. He truly went above and beyond and I know he would do it for anyone.
Review №7
2022-06-18I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Cody Spriggle was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs.
Review №8
2022-06-22My dad took his car here was very pleased with the work. It helped alot that they had a shuttle to get you home and back to get your car. He really liked that they call you a few days later to see if everything is ok with your car. Very professional.
Review №9
2022-03-14We bought this car from out of state, sight unseen. From the initial contact with the internet specialist to Jason and Jeff, the salesman, we were always kept in the loop and treated respectfully. The transaction was seamless. Jeff even called and texted my husband (on his day off) when he was traveling back home to make sure all was well. They were up front and fair with their pricing, and work cohesively as a team. We were more than impressed!
Review №10
2022-06-20Had to post this after i read they received the Torch Award for integrity and ethics they must only pick and choose which customers ,for sure not out of state buyers. I was greeted with we are not going to ever do this again , sell to out of state and for sure dont use a GM discount because i was told he wasnt making any money off me only credit for selling a car. i could go on but they dont care. only saying give your money to someone who cares that you do, hoping you come back