In-store pick-up
Yes
Cartel Double Discount in Philadelphia
Categories
Location on the map
Philadelphia, Philadelphia County, Pennsylvania, US
Service options
In-store shopping
Yes
Delivery
No
Planning
Quick visit
Yes
Phone: +1 215-730-0425
Site: http://www.cartelautoparts.com/
Site: http://www.cartelautoparts.com/
Opening hours
- Monday:8:30AM–5PM
- Tuesday:8:30AM–5PM
- Wednesday:8:30AM–5PM
- Thursday:8:30AM–5PM
- Friday:8:30AM–5PM
- Saturday:8:30AM–5PM
- Sunday:8:30AM–5PM
Comments (37)
Well, its like this when you drive a 20 year old vehicle to me it only makes sense to try to get ahold of when needed a couple of use pre-owned parts. Cartel double discount Ill go for that any day keep the Bucks in my pocket.
Just went there to get a part and bought my 7yr old to the office, I didnt not see no under 18 allowed however as I walked up the steps a man came out and said, get her out, not allowed. Well my husband started arguing with the guy bc lets get real there is a right way and a wrong way to talk to ppl! Wont see my business and would not refer to ANYONE! If I could give a negative star I would! Customer service should be a priority when dealing with the public!
Very helpful.and I left with all the parts I needed at a responsible price !!! He had parts off by time I went ate and came back! Highly recommend!!
Lacks customer service wouldn’t even let u speak before they hang up and not once but multiple times
Would not help me put everybody else infront of me would not sell me the. Part I needed made me stand there and completely ignored me and running mouth to other people
HORRIBLE SERVICE..... PAID FOR A STARTER FOR MY CAR AT 9AM THAT WAS SUPPOSED TO BEEN PULLED WITH A HOUR HERE IT IS ALMOST 3 PM AND THEY STILL DONT HAVE MY PART LET ALONE THE SO CALLED RECEPTION WOMAN HANDLING CALLS AND CUSTOMERS WAS RUDE AND UNPROFESSIONAL WISH I COULD GIVE THEM NO STARS
It was haribal they would not sell me any parts I needed
Exorbitant prices. Might as well be a dealership selling new parts.
Jose is the man! Hooks me up! Built a great relationship!
Its a nice place to get used parts.
Once again I needed a few cosmetic items for my MDX. Bingo! Cartel came through again. Thanks
The wait time to see a part is so long!! Need to keep color code with parts
Very rude over the phone... have no customer service skills what so ever
Great prices. Even better if you pull it.
Also get fair prices on parts
Linda was a great person so is her service I appreciate her so much
Awesome service !!! Quick response and very well organized.
Prices always is hi, sometimes you have no Choice
Good deal
They are ass hole they are very bad wen talking to customer
Ive callecalled a few time and nobody answer smh....
Good people good prices
Very friendly, fast service
Good luck
Didnt have what I need
Great!!
Rude
Total reviews rating 3.1
37 Reviews for Cartel Double Discount 2023:
Review №1
2021-07-31Very bad business,I went there for aPower steering pump pulleyJust the pulley, he told me to go in the back and get it. I pulled it out was going to get another tool.When I talk to the same guy again he told me I cant buy just the pulley after I already took it apart. He said I had to buy the whole assembly.That it was my loss for all the work I did to get it off.And said my loss that the next person will be easier for. I said his your loss because I didnt leave it with the same car I moved it just incase someone came while I was at my car getting another tool.So whos the looser now. I do alot of work for people and will never goback again
Review №2
2021-05-10This African guy (sorry I dont know his name) consistently overcharges for parts. I have a feeling he just makes up prices on the spot. For example, today he wanted $54 for a seat belt I took out myself from a 20 year old car. He wasnt even willing to negotiate. I can get a new one for about $33 and thats what Im going to do. Its a shame because this is the closest junk yard to my home and they have a wide selection of cars. When people come to a junk yard to take parts out themselves, its because theyre looking for low prices. Apparently, this person doesnt get it.
Review №3
2022-08-03Had the part I needed, but a little out of my price range
Review №4
2021-05-11Someone needs to fire that African/Caribbean guy. He doesnt get the concept of a junkyard. He consistently charges prices that are double market rate for a part I took out myself. I can get the same part from ebay with shipping and tax for slightly less than what that guy always wants. Moreover, he is not willing to negotiate and ends up not selling the part. It is like he is fighting against his own interests. It is not a bad junkyard, it would be even better without that guy.
Review №5
2020-02-01I will definitely return back to Cartel double discount in the future if I ever need anything again. Business with them is a must, when we spoke on the phone the day before they gave me great prices and when I went to get the items I needed it was basically in super great condition and you can’t even tell that my parts came from a junk yard... best prices I’ve heard of so far and I’m happy with it 🤩🤩🤩😁IM A HAPPY CUSTOMERTHANK YOUMONA
Review №6
2021-09-14The worst Junk Car Parts Place. Fraud workers. Many times they telling that they have the part in stock, come over, when arriving No. Dont have it, No stock. Stay away for these crooks.
Review №7
2021-06-24At one point this place had quite a selection of cars and you could find what you needed for your year and make of car. But now the selection has been limited and I often find myself having to search for another location to get the parts I need!
Review №8
2019-03-24Horrible!!! Just horrible!!! I called them to confirm the type and the color of the part i needed was available after i saw it online. When i came i was told to wait for assistant whod take us to show the part. After 25 min the guy came and drove us around the junk cars after which brought us back to the office. Then we were told we had to go to another cartel double discount place. We had a hard time finding that other place after unclear directions we were given. Some random person we asked on the road was much friendlier and helpful with that. As we arrived to the second cartel we were told there was no color that i needed and we were advised to go back to the first cartel. I almost broke in tears telling them Im just coming from there. Then the guy... I believe was manager.. (the one who was answering the phone) told me i could paint available part in the color i needed. We left with nothing.. after wasting all that time and driving 20 miles back and forth.
Review №9
2021-01-19I got a rim for my honda accord 07 and it was in PERFECT condition and the price was the lowest I found out of everyone!. Very warm and welcoming!!
Review №10
2020-03-07The worst customer service ever. Called to ask for a light assembly. They told me it was for 175$. But the brand new one is like 100$. So i asked her if they could bring the price down. She gave the the worst attitude ever. Telling me to go buy it from somewhere else. The worst ever. Don’t even have the manners to talk to a customer.