No-contact delivery
Yes
Chick-fil-A Brookhaven in Brookhaven
Categories
Location on the map
Brookhaven, Delaware County, Pennsylvania, US
Service options
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Healthy options
Yes
Kids' menu
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Catering
Yes
Seating
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Wi-Fi
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 610-876-9600
Site: https://www.cfarestaurant.com/br...
Site: https://www.cfarestaurant.com/br...
Opening hours
- Monday:6:30AM–10PM
- Tuesday:6:30AM–10PM
- Wednesday:6:30AM–10PM
- Thursday:6:30AM–10PM
- Friday:6:30AM–10PM
- Saturday:6:30AM–10PM
- Sunday:Closed
Other Fast food restaurant Nearby:
Comments (199)
Ive never been to a bed Chick-fil-A,Whether its an upscale part of town or A-war zone part of town the staff is always fast and friendly
My disabled daughter was hired, then given “satisfactory” reviews, which she immediately shared to be based on her physical disability abilities.There was a miscommunication between herself and I about a vacation day and custody with her father. She had no access to her schedule and accidentally missed a day of work. They took that opportunity to fire her. I tried to speak to the manager, but only a younger kid in a lower management position, talked to me, explaining it was not her fault, and to consider giving her another chance. My daughter was crying so badly, very upset about the whole situation. No store manager ever contacted me, I believe happy to be rid of a disabled child.
After 4 delivery drivers for Uber eats canceled due to the order being lost I drove to get it myself. Ordered a number 2 DELUXE didnt get it. Got soggy fries and a regular spicy chicken sandwich no cheese no lettuce or anything.
People are friendly, waffle fries are delicious. Love the Sun Joy tea
Relatively good Chick-Fil-A. I would recommend the Lima or Springfield location over this one though. But they overall have been doing better i’m really impressed with Brookhaven.
Its delicious! Never disappoints me. One of my favorites.
Had an order though Uber Eats and it got to me pretty fast and still hot, the food was really good.
I had the grilled chicken deluxe with a regular bun and a large fry it was so good I recommend the grilled chicken over the breaded
As always the service was great but they forgot something and it took longer at this location to get my orders
My salad was wet in the bottom and gave me a full leaf of lettuce this has never happened at chic fila before. Never has this happened before. I will ride by this chick fil a. Very disappointed.
This is a large fry. We had to wait on the fries and this is what they gave us.
After observing multiple miserable door dash employees come in and ask for food . I noticed a employee Debbi she is the heart and soul of this store she greeted every customer with great energy and enthusiasm. She helped me order and was very informative and friendly I will definitely recommend this store . Food came out fast and we were 100% satisfied
Todays visit was horrible. Ive never had to wait almost 40 mins for no food. It was quite a few people waiting for their orders whether walk in, online pick or doordashers. It was to the point where you almost had nowhere to stand without bumping into anyone. There was times orders were done or done correctly. Hope it gets better. Just gonna say something was off.
Nice new restaurant and very busy. The drive-thru is busy but moves fast for the most part. Just would be nice that you already know what you want while waiting for your turn. If not you just hold everyone else up that already knows what they want or order from their app before going, that would be greatly appreciated!!!!
The pickles I dont know what they did with them?... , but my four sandwiches just sat under the heat lamps.
I ordered the chicken sandwich. It was delicious as usual. Service was quick and friendly.
Zander was excellent today! He remembered my name and order. Awesome customer service.
The Four Seasons of drive throughs.Burger King and Wendys should take a page out of your book.
Good food as to be expected from Chick-fil-A. Staff was nice. Quick serivice
Normally pretty quick. Every once in a while you get really backed up though and it takes 30 min. But typically quicker here than the other fast food places nearby. I also feel really bad for the employees who have to run food to the customers when its raining. I feel like their drive through set up could be better. Staff is always nice though.
The drive through is usually packed and double lane. However, you can walk right in and order relatively quickly. Orders are on point and always right. Milkshakes are good too!
I have gone to this chick-fil-a weekly since it was put up a year or two ago. Fast until recently. Shorter hours now which is annoying. Almost every order correct until tonight when two dr. Peppers turned into two diet cokes. They are doing their best. Pretty good. 82% overall;)
I feel like every time I go to this particular Chick-fil-A the line is always so long its unbelievable. However they move pretty fast
1st time I had a cob salad and it was delicious!
The lady taking our order messed it up and when we got to the window we tried to correct it and even offered to pay the difference but the female manager continued to say “well you payed for this” after going back and forth of us trying to tell her what we had ordered and again offering to pay the difference she rolled her eyes and went and got us a small fry and proceeded to give it to us in a rude manner. We had ordered three regular chicken sandwiches, 2 large fries, and a medium fry and came home with two medium fries, a small fry, and 2 spicy chicken sandwiches. This was on Saturday the 1st of May. Otherwise service has been fine up until that point. I really hope chick fil a looks into this manager and how she treats her customers.
You can be anybody you want to be and still get good chicken, today I was Stefan ... the lemonade is some of the best around .. the Drive-Thru may seem long but moves incredibly fast and the service is quick .. update, today I was Flint
I celebrated my PhD earlier this evening in this delicious restaurant. happy to tell that we had a pleasant evening and the place was unquestionably one of the reasons for that fruitful event. The team participated in a gorgeous manner, the meals were delicious and my buddies were extremely pleased. We shall definitely visit again for more events. Thank you very much.
It was good except the person waiting on me ask me if I wanted a meal I said no just the sandwich and fries and a cup of water she do u want the I said just u can get the meal and dont have to get a drink I said y pay extra for a drink if Im not getting one u dont its one price if I dont get the drink is it cheaper she said no ok if I get a sandwich and waffle fries no drink its cheaper only water I want she ask someone else and she said the same thing no I dont want a drink ok they need to train people better before they run a register
Super friendly efficient staff they are perfecting drive though
5 stars to the worker today in the drive thru (October 27th @ 2pm) who dropped everything to run and assist a woman who needed medical attention after no one in line (other then my self and my grandmother) called police. The worker didn’t even think twice to go help the lady in need❤️
Amazing staff. Maybe the best customer service for any company ever!
Always quick even when the line is long. Exactly what you expect from a Chick-fil-a.
We went to drive thru and it was a lot faster than most chick filas around here because they had associates outside taking your order. They grab your name with the color of your car and you pay right then and there.. And it all takes about 5 minutes. Quick and easy!
Quick service and friendly staff. CFA knows how to keep their customers happy.
Usually Ive never had any problems but today they only get 2 stars. I ordered a chicken biscuit and guess what what wasnt on the biscuit? THE CHICKEN!!! Chic Fil A forgot the chicken!
It was okay. The food was good, the people basically friendly. Didnt have that same sparkle you find in the workers in Springfield.
1st time at a Chick fil a where a staff member was outside gave order and payment. Only thing I did was have to stop at window grab food and receipt. This location the staff outside and at window so great Thanks Brookhaven Chick.
This was the only time that I had a disappointing visit. Ordered thru the app for pick up.. The store itself seemed in disarray. Maybe because it was almost closing time. The staff didnt seem happy. The server gave me my beverages and walked away. He then asked me did I need anything else....ummm yes the food! He then disappeared to the kitchen.
I love Chick-fil-AA little expensive, but the food is very good
Their service is always good. They do their best to keep lines from getting back up. I love this store. But they last two times my orders have been messed up. One day i ordered a regular chick fil a sandwich and the packaging was for a regular one but the chicken was actually spicy. And this weekend i asked for no pickles on a spicy chicken sandwich but it had pickles.
Always friendly and helpful. The workers there are great and patient!
Great service. Good, hot food.
During peak hours, you will not find a drive-through more efficient than this one anywhere. Its two lanes, and theres a person that takes payment outside in a booth, who I assume also makes sure the food comes out in the order people go through.As it gets a little later, it slows down a lot. In fact, I think it was quicker to go during lunchtime a few days ago than when I went at 9pm yesterday.The food is amazing, as is the food at every Chick-fil-A Ive ever been to. The employees are all really nice (again kind of a Chick-fil-A staple). They also do pup cups which makes it easy to get whipped cream in a cup for my dog, unlike at other places where I have to painstakingly explain what Im asking for.However, they did mess up a rather simple order I had, giving me a small cookies and cream shake with a cherry rather than a large vanilla with no cherry. Not the end of the world, but between that and the long wait, Im gonna go with 4 rather than 5 stars.
Fantastic service with great food to add. Will definitely come back!! Ten out of five stars.
Grilled chicken was dirty. Showed them the chicken. Received the sandwich, the same way. When cooking on a grill it must be cleaned. My Husband has been a professor cook for over 20 years. There is a way you clean the grill, and certain tools must be used. It takes just a couple minutes to clean.This is not the first time at this location. Besides that usually great food, and service. The cooks must be coached.
The drive thru lines were long but moved fast. The food was nice and hot.
Glad I stopped here for a quick bite on my travels. Got the Mac n cheese and chicken deluxe sandwich.
Quick service and always hot food and friendly staff!!!
Drive thru service was better. But still like the Lima location more.
What can I say, Chick-fil-A is one of my favorite restaurants. They have completely taken fast food by storm. Its a crazy concept, treat your customers with respect and they will come back. Give them good food and good service and they will come back. This restaurant out performs all other fast food places and theyre closed on Sunday! Good for you and God bless your establishment!
Really not happy. Waited in a long line for nuggets and when I pulled off I realized they were really cold. That has never happened at my local chick fil a...Langhorne PA.
This specific location NEVER seems to get the order correct and the management needs training on how to provide excellent customer service. Management here is RUDE- so they should learn and begin w/ the “Good Customer Service 101!” One of the managers, I believe her name is Dominique (or something like that) made me feel like my incorrect order and missing fries was MY fault????! Wait! Isn’t Chick-fil-A a Christian organization... lacks its values at this Brookhaven CFA!!! Go to another not this one.
Best mac and cheese‼ Quick and reliable service
This place went downhill since October I’m not sure if it’s due to staff quitting/getting fired because I haven’t seen the usual morning staff in a while but they need a serious fix! The food still taste how chick fil a should it’s the employees that makes it horrible, especially in the morning time. Wait times are ridiculous, most of them are very unprofessional, order accuracy is almost way off each time. It’s ridiculous.
The food is always delicious, and this place in particular is ALWAYSSS crowded (chik fil a usually is) they manage to move at a good pace though! Never waiting too long in person. However, they NEVER FAIL to skimp out on the fries when you order through doordash. Every single time Ive ordered delivery Ive noticed the difference, it seems intentional at this point. Like theyre trying to pull a fast one 🙂 Things could be worse of course, but if youre paying for something thats usually great, you expect that same great service through delivery. Ill include a photo here somewhere for comparison, just look for it! Its is a medium (white carton) next to a large (red). Its like this every single time!
Chick-fil-A Brookhaven was very busy. The associates were doing a great job both inside and out on the drive thru.
If zero stars were an option this place would have got zero stars from me. No warm welcomes or hellos just eye rolls and stares fries are almost always soggy and underdone nugget boxes are always greasy and falling apart I’ve only ever been to this location several times and each time I come I almost never see people of color working here and the ones I do see are always outside order taking in the cold!!! I have no idea who’s running this store but they need to do better! It’s unacceptable.
The food is good, if you ever get the right order you put in. Ive lost count how many times my order was not correct Im tired of going into the restaurant after I ordered through the drive-thru.Today was also quite a bit of a kicker for me. I have a 3-year-old that really needed to use the bathroom. She waited like a champion through the drive-thru line, and I took her inside as quick as I could. I know that the government likes to impose all sorts of restrictions right now, but they could have let a 3-year-old use the bathroom. I hope they never have to face a situation like that and have nowhere to go.I wanted posting a review like this for a long time, but Im pretty much over this specific Chick-fil-A.
By Chick-fil-A standards, this one seems to not quite hit the mark. I usually wind up waiting (for a standard order - no special requests) whether they are busy or not. Ive had boxes of fries pop open in the bag b/c they are just thrown in sideways, and everything jammed in one bag, filled to the top (no room to rollover and keep food warm) when two bags probably wouldnt have bankrupted the company.Ill usually take the extra time to go to Lima.
Got our entire teams orders correct and out quickly.
Everybody knows what to expect from here. Great food on budget. Long lines but moves fast enough and service always amazing for something I consider just above fast food, or the way fast food should be.
Sometimes straws forgotten. About half the time the fries are soggy (ate immediately, wasnt sitting in bag). Main issue w this location is their coke machine is broken or something. It never tastes like real coke. The ratios are off.
Treated for lunch by a relative. Ordered online. Waited in a curbside pickup spot. Delivery items were brought fresh and quick. We went home to share the meal. Thank you ❤️
I can say that Chick-fil-A was on point. Ill go back again. The drive-thru line was easy as cake. For the exception it was 10 cars in front of me and I received my food no time. You give your name and order you out and no time. The staff was trained and respectful and well mannered.
This place moves smoothly. The food is always hot and the employees are very accommodating with my special orders. This location is busy, but there is never a painfully long wait.
Line always long and always moves fast, they so fast food right!! Always polite and welcoming. Great place to pick up some yummy food!
Always yummy and enjoyable. The pace of service is always phenomenal. That drive thru moves fast no matter how long it looks. The food is also top notch as always.
Chick-fil-A is one of the most efficient fast food restaurants Ive ever been to, they are very fast with orders even when they are packed. The quality is consistently at the top as well. The staff is almost always friendly and I have yet to have any problems eating in, or taking out from Chick-fil-A.
My order was not up to par with other CFAs! I used the mobile app, like always. I requested 1 packet of salt and lite ice in my drink.My fries were soggy....so I didnt really need that packet of salt I didnt receive...because they were gross, and I have no idea how, because I waiting in line a good 25 minutes... There were other people in front of me! Lots of them. Second, my drink had so much ice in it Id be surprised if it had 8 oz of fluid in there. after waiting so long in line I wasnt going to get back in line I just left but I will never go to this site again.
They gave me a diet dr pepper i asked for a regular Coca-Cola and my fries wasnt filled to top they stuffed my napkins and ketchup on top of my fries making them soggy also. I just cant seem to win with my hard working money goes to waste when it comes to these fast food everything just cant be right unless I do it myself. And lets not mention the wait whats the purpose off so many ppl outside taking orders but the line still slow and my food couldnt be right with so many workers outside. $11.00 dallara waste and all I got was chicken fingers and fries damn chicken fingers the size of my kids nuggets🤔😬😔
Tried the spicy chicken sandwich and it was delicious...pretty spicy but not over the top. Mac and cheese is always on point....fries were not. Not cooked enough and soggy. Still love this place
My experience was terrible. my salad was very soggy and my fries were burnt. wheres the manager. i wouldnt recommend it here. Ps they also threw a chicken sandwich at my child
I was kicked out while picking up a doordash order and told to order online because I cant wear the mask above my nose due to a sinus issue. The member of the staff who kicked me out said I should stay home and order online. I went outside and asked a girl worjing the drivethruefor the number for corporate due to how unprofessionally it was handled and the girl at the Drive thru said If you legitimately have a medical issue then you should stay home like a good citizen. The unprofessionalism combined with the fact that I have been to this location NUMEROUS times prior to this incident and it was never an issue made me feel singled out and discriminated against.
Cleanest and best run fast food period. They are all taught the same way and consistent; no other place is on the same level. This is the way to run a business much less fast food. Every fast food in Brookhaven should take notice and the food is done right EVERYTIME.
My 1st time there was ok. Even w all those people standing/working in the drive thru line it was still a bit of a wait & my nuggets were barely warm. Tried again today & wasnt a great visit. Couldnt see menu but 2 girls repeatedly asking for my order. Asked to wait until i moved up a bit so i could see menu & a girl took a plastic menu out of her pocket ( it was small print) & i thought she was handing it to me to look at. When i went to take the menu the girl said i couldnt hold it..she had to hold it for me. It would have made sense if it was large enough to be seen. It was also laminated & could have neen wiped off & sanitized. And no peach milkshakes!! We wait all year for those !! Couldnt tell me when/if they will be putting them on menu .Also was stuck on left of drive thru line & cars just kept being allowed to merge from the right side as i was trying to pull ahead. Isnt this why all the workers are out there? To keep things running smoothly? Its just confusing to me & really didnt make sense or seem to be necessary or helpful.I just ended up getting my aunt/umcle what they asked for & went home & made myself a pb&j..lol. I hear the 3rd time is the charm. ??!? Maybe ill try 1 more time in the future. Theres got to be a reason there are aalways so many cars when i go by.
I get that they were busy, but my fries were limp and soggy. And the chicken strips seemed a little too sweet for me (without sauce).. 2nd disappointed trip in a row.
This location does not understand gluten allergies/intolerance. I tried to order a number one *gluten free*. They said they were out of gluten free buns (3rd time this happened), but they could give me a grilled chicken cutlet instead. When I told them the gluten free number one still comes with a breaded cutlet they argued me and said well thats not gluten free. They do not understand that the breading is without wheat. It was incredibly frustrating so I just completely returned the order. GLUTEN IS WHEAT, NOT BREAD. PLEASE EDUCATE YOUR EMPLOYEES SO GUESTS DO NOT HAVE TO. Very disappointing.
Good food, very kind
We had a really complicated order and they got it exactly right and with a smile, as usual. I LOVE CHICK-FIL-A so much!! 💛❤😍💕
They always dont get my order right always have to come back, call or, park.
One car in the drive thru and it took almost 20 minutes! Open my chicken minis there was no honey on them my biscuits were cold but chicken was warm . Biscuits were poorly placed looked like someone played in it
Best busiest CFA ever. Food is always hot and fresh. They should post food on their menu boards like cheese dipping sauce
Lady that took our order was a little distracted or just was having a bad day. Still, there is No reason to take out your frustrations out on us.Food was brought to us, the store and bathrooms were clean so 4 stars is my rating.
This is the only chik fil a in the area that does not cater to people with gluten allergies. The gluten free buns they are supposed to carry have never been in stock any time I have tried to go here. They also refuse to acknowledge that other chik fila restaurants are capable of making gluten free fried chicken and tell me that the entire chain only sells grilled chicken as a gluten free meal.
Only been through drive through and every company in the world needs the guys & gals that work there. They are very friendly, professional and make getting my food easy.(and no, I dont know one person who works there for me to say this) Every trip I get the same service!!
Not that i, dislike 2day was my 3rd visit. In Brookhaven ....my experience..2day with 2 of your employees..1 inside from garden shop asked for help an he was very short in answering...as though..i was bothering..him then other outside collecting.carts .spoke VERY...RUDLY...over all i like LOWES....
I can honestly say it doesnt matter which one I go to... they are always friendly, very welcoming from start to finish and food is always fresh! Great job
Fast, courteous service with great food !!!
I love the peppermint shake, but there was barely any mint flavor and the crushed peppermints were missing 😩. Other than that everything else was good.
Service is great. Most efficient drive through in town. Orders are correct. Friendly staff. Food is consistently good.
They get you in-and-out no hassles
I had to take my sandwich back to many times for it to be correct. I understand that they are freshly opened but I shouldnt have to take my food back with hair in it. I will not be going back!
I eat in this lovely place from time to time! This is the best place to eat. I visit this place regularly. The cooking is excellent, the crew is professional and the cost is decent. I enjoy meeting in this spot to have a nice lunch.
Not sure what happened with my mobile order but it took awhile and no one told me anything about it. They just keep telling me that I have a mobile order.
Theyre always friendly. Order is always correct. They include sauces , napkins, utensils.
Using the app to order is the way to go, we usually use the curbside pickup but tonight we tried the drive thru since it was raining...10 minute wait time in line😒. The grilled market salad is my favorite non sandwich option..so full of strawberries, cranberries, apples & chicken and an awesome apple cider dressing.
The only fast food I frequent. Love to have such a great establishment in Brookhaven. You guys are super fast, never get a meal wrong, and have great food.
Drive thru was a little longer wait to pick up food after placing order
Great customer servic. Drive thru is always long, but fast inside service.
Fast service the right food and really nice people that work there one of my favorite places in Brookhaven
Its Chick-fil-A of course its great. The owner/operator here runs a tight ship. Fast and accurate orders are always what you get.
Dine-in was available. Receipt was funky. Not the normal looking receipt.
They sell no chicken with a bone...no wings legs or short thighsBut I respect who they areI am happy with that...I know who do
Doing Drive thru only right now. Order n pretty fast to pick up window. Great food n following safety protocol!
The drive thru lines are always well organized and fast moving. Food is always fresh and as it should be.
Most times Ive ordered from this location it has been very good. But unfortunately today i wasnt pleased.
Employees are polite & food never disappoints me. Chick-fil-A fan😊
Friendly staff and good service. cant go wrong with Chick-fil-a.
Great staff, great food as usual, decent location, usually long line.
Went for milkshake after waiting in line they said machine down. Now mad had to sit in the line 10 minutes just to get thru. There should be signs up when product is unavailable.
I think this is the fastest serving one always quick to get in and out and great staff
Great service. Have messed up a couple orders but always willing to fix it.
Top service! Upbeat, polite, prompt order taking. Quick service and hot food. I love this location!
Great food served hot and fresh by a friendly and efficient staff. The truly unique square pizza they serve is outstanding!
Its Chick-fil-A ! No need to explain about the awesome sandwiches and sweet tea ! If you put honey on the chicken it makes them more amazing
Just like any of the chic-fil-a restaurants, this one is the same and consistently have quality food.
Chicken Deluxe Sandwich was delicious, service fast, nice employees as usual.
Delicious, friendly place.
Never failing quick and accurate service! Trusted superior food quality!
The employees here are very well trained. They always have the cheese sauce ready early in the morning.
They are pretty fast and always Have friendly service
Order my food didnt get the shake I ordered 😒 or the fries if you fan out you should have said that when I ordered
The older man working around 1:30 on 9/8/20 was getting everyone’s orders wrong including mine. Held up the line. Very disappointing
Honestly I’m really tired of receiving cold food from them so I’m just going to have to drive to Ridley for my Chick Fil because this is ridiculous.
Food was good, fast service, friendly and very clean.
My experiences here are always awesome. Food and service always good.
Very pleasant and never forgets to add all items to my bag and adds in the my pleasure 🤗
I always come by grabbing some food in this place. I like the quick service and well made dishes. I recommend this place.
Awesome location. Friendly, fast and always consistent. Definitely a must stop if you’re traveling through Brookhaven.
Great service, great food!
I ordered food...there was hair in it...yuck...during a pandemic...unacceptable! When I called they took no responsibility and deferred back to the delivery person, who was bald.
Glad when inside dining is safe again going thru the drive thru SUCKS.
Love everything about this place but needs more variety of food
The meal was delicious and the service was excellent! Thankyou! God Bless!
I watched one of their tiny female employees (and another employee) push a car into a parking spot lol good folks here
Hit the curbside pickup for a quick bite, the delivery girl was so kind.
Great service and the food was excellent. I had nuggets and also a spicy chicken sandwich.
GREAT Food, Staff and Service!!
They never mess up my order ever awesome
Positive vibes. Super friendly guest experience, great food.
Slower than many in the area be prepared to wait at least 15 mins in the drive thru if theyre remotely busy.
Great quick service.
Clean, quick, great customer service & food comes out exactly as ordered, even if its a custom order.
Chick-fil-A always has the best service, fair prices and good food.
Its Chic Fil A. The fastest drive thru around!
Very efficient drive thru. Pleasant employees. Loved it!
Not like most Ive been at, order a 30 count nugget meal and ask for sauce and they only give u 1 packet and expect that to cover 30 nuggets
Its okay my stepson likes me Chick-fil-A
Hands down best Chick-Fil-A. Amazing staff. Way better than Popeyes.
Everything flows so smoothly, and tastes great. So happy for this new addition.
I looooooove chick fil a.... But please offer the forks with a 30 piece meal. Ima try not to lick my fingers. ;)
Quick in and out, professional staff , entire trip even with about 20 cars, took us 10 minutes or less!
Love Chick-fil-A
The food is great and their chicken is the best around here
Never a bad time yet but I hope I aint jinx it
The same owners as the ones at 452 & rt1. Their staff is so friendly & go out of their way to make you have a great experience
The best chick file A ever excellent customar service!
I got door dash on 8/11/20 and their fires where not filled. I wasted my money their food
Thank you for opening in Brookhaven PA!
Great service and delicious food. This spot always delivers an excellent experience.
Messed up my very simple order. And didnt give me any of the sauce I ordered . Pathetic
Very good chicken
Dont like how you have to order without looking at the menu
Im glad they had workers outside to take orders.
I really love having a chick fil a close to where I live.
Always a pleasure.
Friendly people but when they are too too busy, the stuff forget to put all the order in the bag.
They have a great drive thru
Always great service.
Love the food but the drive thru lines are horrendous!
Great service. Very organized during peak times.
I had to return my order...gave me chichen/bacon on Cobb salad..I repeated 3 times no meat in salad..wasted gas/time returning wrong order....
Totally disappointed food wasnt good at all
Love chick fil A, especially the peach milkshake
No words needed here . Everyine knows that Chi fil a rocks.
Fast service very friendly employees
Try thru Always jammed, l guess thats a testimony to thier goodness!!!
Awesome service and delicious food as always.
Long line but moves fast..food is always hot and good..
We especially love to the crispy chicken nuggets and the cookies and cream milkshake.
Fries were so fresh! Staff was very friendly!!!
Love it here always good food
Excellent food, attentive and courteous staff. Also very clean.
They have great system and food comes hot
Love their food, always satisfying
Slow compared to other Chick-fil-A.
Drive thur was quick and easy. I didnt wait long at all.
1st time in the new location. It was very nice and Clean. Very friendly Employees
Very professional contactless drive thru courteous
Total reviews rating 4.5
199 Reviews for Chick-fil-A Brookhaven 2023:
Review №1
2022-04-20I guess being at the top is making them feel like they dont have to care. There very expensive at is. But if your willing to pay for it then thats a personal choice. But with that choice I want consistency. You go one day they give you a half filled Mac and cheese. But the 5 fries in a large container is ridiculous. And no they werent in the bag. Thats all I got I guess there 60 cents per frie.
Review №2
2022-01-27Great fast food. I love all their chicken sandwiches and fries, but find the nuggets too salty. Still get 5 stars for the outstanding staff inside and out. Everyone is upbeat and well mannered despite how busy they are or how cold it is to work outside. The lines move fast no matter how many cars are in them. I have waited far longer in much shorter lines at other fast food restaurants.
Review №3
2022-05-06They just don’t care anymore. I reported on the app that there was no chicken on my sandwich to which I got a generic email saying someone would reach out in 2-3 business days. It’s been a week and haven’t heard anything
Review №4
2022-06-28I was not a believer in chick-fil-a until they opened one in my neighborhood. The food is great but what is even better is the service. They are always polite and cooperative especially with providing updates. Picking up my mobile order was smooth and was ready once I arrived. I also love doing doordash pick up from there due to how smooth and polite the service is.
Review №5
2022-02-24Fast service eat here all the time. Only problem is I can never get a good thick crispy chicken sandwich. It is always thin and dry. It only this location I have this issue. Any suggestions how to fix this problem?
Review №6
2022-05-06We have been going to this Chick-fil-A since they opened. Always good and courteous drive thru. Yesterday the chickfila sandwiches were definitely over cooked and I bit into a pretty big piece of fat on my first bite. Very disappointed considering how good the food has always been.
Review №7
2022-05-07The employees at Chick-fil-A are polite and respectful to the customers. You dont hear chatter in the background complaining about working. The food is excellent as usual!!
Review №8
2022-04-20Maddie R. literally went above and beyond for me. I had a 25 minute drive to bring my girlfriend a milk shake but I didn’t want it to melt. This very nice young lady put my drink on ice in another larger cup for me and I am very grateful! Thank you Maddie R.!!!!!
Review №9
2021-05-05I went to my favorite Chickfila location to try the new Lemon Caesar Kale Salad. Its good but I dont need to get it again.The lemon dressing and topping is what really makes this salad pop....and that I got the chicken warm rather than cold....it taste much better that way.You can change the chicken to grilled, fried or spicy with nuggets, strips or the whole filet....and its the same price.I would try anything once, but I truly love the Kale Crunch Salad better and will stick with that.
Review №10
2022-05-19It used to be my favorite spot but now every time I go their sandwiches are always cold and the drinks taste funny!