Chilis Grill & Bar in Philadelphia
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Philadelphia, Philadelphia County, Pennsylvania, US
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Site: https://www.chilis.com/locations...
- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–11PM
- Saturday:11AM–11PM
- Sunday:11AM–10PM
Chilis Grill & Bar in other cities:
They can never get it right I was late to work waiting on my to go order. I went the time they claim it was going be ready . Waited a good 10/15 min no one never came to greet me. The bartender kept walking pass didnt even acknowledge me and say some one would be right with you. Terrible service
All thought we had to wait 15-20 and my order wasnt cooked the way I wanted it. The server had the cook to retire the order and the manager took the meal off of our bill. So that was very professional and nice of them and the meal was amazing and stayed in with my Keto/no carb diet the calorie was only 360👍🏽👍🏽👍🏽🤗🤗🤗
Nice atmosphere it is conviently located in the heart of downtown across the Philadelphia Marriott downtown. It is a few minutes walk to the hard rock cafe. They have deals like 3for $10/1. It took a while for my food to come out but my waitress was amazing. It was her first day but she kept up with me and check back with the kitchen to make sure my food was done. She apologized for the inconvenience and had a smile on her face. She made sure she didnt forget me.
Great place to eat. My wife and I went there and enjoyed ourselves, the waitress was great, quick with the food and the portion way very large. I had to take food home. Plus I had a sip from the huge bar, drinks everywhereWe had a great time. I suggest everybody go there a least once
Jose and David were AMAZING!! After a wait due to Covid vax mandates affecting staffing, Jose came in and IMMEDIATELY sat me. Took my order and bought me FRESH FOOD! Drinks were great!! Manager even comp’d 2 drinks for my patience!!! Great establishment, will be back 😁
Worst ever, I had to wait 30 minutes to be seated because the shift changes at 4 then when we finally get seated, no one greeted or said we will be with you shortly or anything not even a glass of water..mind you when I first came in the manager walked right pass no hello someone will be in to seat you shortly anything.. just horrible!!!
This is the worst Chilis Ive ever been to. Ive ordered to-go items here a handful of times and EVERY single time the order is wrong. Today I ordered the California club with no cheese and no tomato, extra cilantro pesto mayo. Instead of extra, I received none (not even on the sandwich). But you know what they did include? You got it! Cheese and tomato. Its phenomenal that they consistently get this wrong. Also heres a picture of the avocado and bacon that came on top.. a sliver and a slice. 👌
The hostess and takeout cashier were very rude. The bartender was excellent. Once food was received my fries were cold and old. I informed the takeout cashier and she took them back and brought out what I thought was a new order, turned out to be the same fries after I had already tasted them. This was confirmed when I complained to the manager who asked the takeout cashier who confirmed. There was also a dead huge cockroach in the area were takeout pickup is but I didnt notice until after I had already received my order and was about to leave. The manager did complaint us on making him aware of the situations/issues but did nothing to compensate or make me ever want to patronage this establishment again.
We were moved to another table with a lying excuse.WE inform the GM and she was puzzled as to why we were moved and we sat there 30 mins without being offered a glass of water. We believe because of the children they were a little loud. But the GM gave us a free appetizer and a meal. I will try another place...sorry
First of all when I saw the dead water bug I should’ve left but it was my layover for a bus trip so everything else was closed. Secondly my food looked rushed. My son had 8 fries, I counted (yup idc) and the grilled chicken didn’t look fully done. The soft drinks were disgusting and I didn’t have any utensils for my order even though I specifically asked. No straws which is common sense to provide for a soft drink with lid. Chili’s in Maryland is way better. Never again.
This locations Chili’s used to have delicious foods but they have gone downhill. The taste of my order was NOT so flavorful and my friends order was highly salty. My beverage had the WORST taste to it and I’VE had that same one before. I HOPE they get better because I love going to this location.
It was dinner time on a friday night and there were many open tables. Unfortunately they only had one waiter working so even though a bunch of seats were open we still get 10 min wait which is whatever I guess. A second waitress came in luckily right before were seated.Food was good. Wish the waitress had heard my bf say cup instead of bowl of chili. Also I dont suggest getting the carnitas fajitas bc the sauce on it is sickly sweet with too much spice and def not enough meat to justify $19.Bathrooms are pretty gross. Staff was friendly. Nice location and right next to a parking garage.
I ordered to go. There was 1 person ahead of me that had ordered. So I ordered a large unsweetened tea and queso dip and chips. The cashier told me it was going to be a 10 minute wait. Ok, no big deal. I finally got my order with an unsweetened tea in a large coffee cup with no ice. I asked her if this was the large cup? She gave me attitude and said this was the largest cup they had. I know for a fact that Chilis has 32 ounce Styrofoam cups. To make matters worse, when I got home, the queso dip and chips were cold. I do NOT recommend this restaurant. Staff are not friendly.
In Philly for my bday and visited on August 3, 2021. The welcome wagon of what appeared to be a roach from my side salad followed by 2 failed attempts to get my cocktail correct.. and a mishap on my food order. It wasnt a great experience YET the manager was very nice in trying to correct the issues. I normally post photos of both my beverages and food but this time I didnt want any memories of this on my phone. Headed back to Philly again soon, maybe I will give the establishment another try.
Been There Twice This Week. First Problem: Fruit Flies All Over The Place, Especially The Seats Near Take Out Door.Speaking Of Take-Out: Watched A Few Walk Out Due To Long Wait. They Do Have ADesignated Take-Out Person, Rarely Watched Her Station . That Being Said Bar Staff Excellent, Food Very Good. 3 Of 5 Stars From Me 😎
Food was good drinks etc..Our waiter Monica or Monique I think was her name.Really did her best and kept her composure when a party of 8 really really gave her a hard time about all there separate bills smh..They are VERY VERY short staff even the manager was trying his best to accommodate.They really did an awesome job.We were not in rush or server checked on us kept us up to date on our food so she did her job.. People walk out on tabs or have a large bill and still no tip..Best advice to give just breathe...
I ordered the bbq platter and it seemed ok. Nothing too appetizing but it was ok. The chicken strips were quite small. The ribs were good. But all else such as the fries were subpar. And they made me wait for quite some time due to the capacity thing. But I get that part Im ok with that. But it was kind of chilly out no pun intended. I only slightly recommend this if you are not in a hurry and want something decent to eat.
Chilis has always been my favorite restaurant, chose this spot to take my in-laws and fiancée to have a nice dinner. Parking is a hassle, and waited over an hour to get our food, and we would have to wait a long time for someone to come to our table to ask for refills, more napkins, and desert. Our food came out late and not hot but not cold either. My least favorite Chilis by far.
Always a favorite when we want an easy place to eat at. They have a large variety of menu options to chose from as well as a well stocked bar for all of your beverage needs.The restaurant was clean and well maintained. Our server was fantastic. She was just a little burst of sunshine the day we were there.Definitely will be visiting again very soon.
We went here on Valentines and it was amazing. The food was delicious and served quickly, and our waitress, Destiny, was fantastic! Very professional and attentive despite having to run up and down stairs all night to reach our table on the second floor. Definitely our best experience at a Chilis and we will be returning again!
The service wasnt good at all. We werent greeted by a hostess for almost 5 minutes. Even when she came over she never greeted us, just asked how many in our party. Walked away to find a table that didnt need cleaning. She walked us to a wet table and didnt even bother to give us menus nor show us where they were on the table. The server never introduced himself, just asked if we were ready yet. I tell him we dont even have a menu to see what to order. He just says theyre behind the condiments as if thats common knowledge. The service was very rushed and unpleasant. The server would ask a question as hes walking and barely gives us an opportunity to get to answer. My food was at least good but my kids hated their food. Ive been to a different chilis in the past so I know theyre all like this. I wont be back to this location
Was not happy with the overall experience. The waiter was barely there. Only showing up to drop off food and get the money. Had to walk up to the bar to get my own refill. And the by her was to have bacon and onions, but there was only 3 little prices of onion and very little bacon. Also notices that my waiter was more helpful to the group of four who came in after me. Would recommend to elsewhere
The food was pretty good no complaints there but the service was terrible. I dont know if they were understaffed or what but there was a 10 min wait for a table for two and there were tons of open tables. Our waiter was terrible we waited a bit before he finally approached us and took our app order but he never came back after that . Not to check on us or to see if we wanted anything else. Eventually he without a word just gave us our check lol
I went here 2 days ago for lunch and had a wonderful experience so I decided to go back today. I was greeted promptly and asked if I wanted a table for 1, I responded that I wanted my food to go. I was directed to the to go area. There was a lady who had already placed her order, another customer and myself. I was there for 15 minutes and no one ever came to take our orders. Oh...the lady who was waiting for her food kept inquiring about her food...she was asking the bartender as the to go server was MIA. I look at the counter behind the register and saw an order sitting there...I wonder if that was her food. Im only here for a few more days, but this to go process needs to be revisited. Further, when the other servers saw we were being neglected, either they should have taken care of us OR informed the manager about what was going on. Absolutely AWFUL customer service...a complete failure on so many levels!
I adore this place! They have high quality meals, their menu is varied, The cook in that place is very experienced, I love very much eating all their food. The dishes are consistently of high class, the attitude towards the guests is very good too. I visit often this restaurant and I was never unhappy. I recommend it to all.
Staff was polite & attentive. I had the Awesome Blossom Petals, served with Blossom Sauce. I also had the Triple Dipper, which included Southwestern Eggrolls, Big Mouth Bites, Boneless Wings & a variety of sauces. There are other options to consider regarding the Triple Dipper. My visit was very enjoyable & I would recommend this venue to others.
Today when I went to get dinner with my friend we were discriminated against because of the color of our skin. This is something I never thought I’d experience. We came in and the guy told us it was only a three minute wait. About a couple minutes later, a white family comes in and he tells me that we can go after them. I was confused as of why he couldn’t let us go in now given we were there first! But he allowed them to be seated before us. That really hurt my friend and I because we were hungry and that made us feel like we’re weren’t as important as the white family. I’m disgusted by this and I will not be dining there again. And will make sure my friends and social media followers won’t be going there as well.
I love chilis but tonight I had the slowest server ever. It took forever for our food to come out and when he brought it out he almost threw it at us. I had to look for the server twice to refill our drinks and bring us napkins. It wasnt until I asked for a manager that he came out to see what additional items we wanted. As if the service wasnt bad enough he messed up our check and took 20 additional minutes to correct it. Tonight was definitely one of the worst visits Ive ever had...
I havent been to Chilis in years but i remembered the last time i had been the food was good. The food was still good. I got the Smokehouse Combo which included a half rack of ribs, fries, corn on a cob, cheese filled sausages, chicken fingers with a side of garlic bread and pickles. My only critique would be that although the ribs were fall off the bone tender and the house BBQ sauce was good, the meat itself needed a little more seasoning. Moreover, they must have been short staffed because the wait was a little long; the hostess must have been doing double duty because me and my friend had to wait twice for her to seat us. Other than that, Id recommend the place for food consumption especially considering its directly across the street from the Federal Courthouse and a block away from the Reading Terminal.
Food was very good, but they were under staffed as hostess had to help clean tables while trying to also watch front area & you lost customers due to her not being there. Noticed at least 4 tables that needed busing while 3 sets of customers waited. Wait staff didnt appear to be able to help, but werent busy with new customers either.
This Chili’s was horrible. We were greeted at the door very rudely by a man. We tried to call about the to go services and the lady who answered the phone had no information and didn’t know anything about the restaurant. The staff is rude and disrespectful we didn’t end up eating here because of the bad service. Do not go here.
Never place an order online, pick up customers are being treated as they dont exist. I had to wait for the waitress to come back to her station for more than 20 min. I had experienced this multiple time and hoping that next time, it will be different. Other waiters ignore you even if you ask for some assistance. Todays wait time has crossed 20 minutes already, and I can see my food is ready right in front of me. ”talk to the manager” was the only response I ever got from todays waitresses.The funny part is she didnt even apologize for being late and treated the situation as this normal here. Dine-in customer service is good though.Terrible customer service by all means!!
This particular Chili’s is my absolute favorite! I never have long waits for food. The food is fresh and deliciously cooked. The waiters are always friendly and efficient without being annoying. Even sitting at the bar is an experience because the bartenders are really nice people. The bar is never sticky and they never ignore me. The bathrooms are always clean and smell good which is a feat for a restaurant bathroom.
Literally, the worst place on earth! I am the guy who loves to give 5 star ratings, so take it from me when I say this - it is literally the worst place to eat. Entitled staff, who’d rather be paid for idling away time. Absolutely don’t care for the customers. 20 minutes to take my order, another 30 for me to get it (that too when I started to enquirer repeatedly). And all I ordered was grilled chicken salad! Hopeless, worthless place. Go get a Starbucks sandwich from close by, just don’t go here...
I visited Chillis with my daughter on the first day of the World Meeting of Families conference at the Convention Center. So, two blocks away was 20,000 people.My daughter and I arrived just add they opened and they saw our tags and asked when we needed to go back, I said by 12. They took our orders quickly, and had the food it quickly, it included a lunch Southall that brought soup. I asked them to bring the kids ball s quickly as possible, it can with the soup and my burger as soon as I was done.Refills on drinks were also quick, and as soon as I was done my lunch, we had a check and the box for my daughters meal before I had to ask. The speed was perfect for the occasion, even as the restaurant for more crowded from conference attendees.I paid with credit and again, took my card and was back in about a minute. I couldnt have been happier, even with my daughters slow eating, we were done and paid with five minutes to spare before we even had to leave.Great, speedy, friendly service; even with huge crowds. The food was excellent, I couldnt have been happier.
Horrible front attendant had us wait for ever and there was seat available. Instead of bring us to a clean table, she took us to a dirty table and told us to wait while she clean it. But she just threw all the food on the seats. Then another 30 mins to wait for our waitress. People started coming in and getting drink and food before us. I probably wont ever go back there
I waited 20minutes to be seated, which when I looked there was 4 tables waiting to be cleaned. I waited 15 minutes for my drink!! While giving my order, I had to stress twice no shrimp!! My plate still had shrimp on it with me having a shrimp allergy!!! My food finally comes...my fajitas was correct, but I had no plate!! No rice and beans!! No darn napkins neither!!! The waitress made sure the rest of her tables was quite comfy!! When I asked for napkins and a plate and my rice beans the waitress had an attitude!!! Im not a dog!! Then she brought my plate and beans and said your welcome girl!!!! The audacity!!!??? I cussed her out!!! Im not sure what the hell her problem was, but I am not the one!!! And I eat at Chillis every month....and this establishment was the worst!!! The new waitress came...she was so refreshing I gave her a $20 tip on a $53 bill!!! Ignorance dont get you anywere!!!
We had to basically find our own table because we requested a booth so our youngest could be more comfortable and safe. She told us there were none available, then seated the next people waiting behind us at a booth large enough for us. So we pointed out another booth, and she let us move to it.Everything else was great. Food was hot, and tasted great. All other staff was very friendly and prompt. Overall we had a great time, and would gladly dine here again if we head back out to Philadelphia.
As my family and I were literally staying across the street, it was a convenient spot to grab a casual meal. Unfortunately, the meal was cooked in lard and made me sick. I asked our server if the black beans were cooked in olive oil or lard as I no longer eat animal products. He supposedly asked the chef so I ordered a salad with a side of black be an which I had a hard time digesting. Not vegan friendly but my family said their meals were OK.
Best Bar service 🙌🙌 they are very nice, pleasant to customers. & Dont blow you off when you ask for something extra within reason.... Atmosphere was electric my last 2 visits. Employee of the year is Definitely Evonne... Always professional & GREAT drinks. All with a smile.😁😁👍👍...
The drinks like juice tonight. I had a six ounce steak, mashed potatoes, and asparagus. The steak was shriveled up and had no flavor. The mashed potatoes had no flavor and taste like plasic, no butter. Asparagus was chewy. The food was also cold. No compensation for the unappetizing food. I was extremely disappointed because we were celebrating my daughter s Birthday. In the past we have always enjoyed the food and service. The waitress was very nice but did not tell the chef about the food. So basically, I paid for a terrible entree I didnt eat.😞😒👎
Waitress was really lovely, but the kitchen didnt cook the food well. I love black bean burgers, Im not vegetarian, but I really love a great black bean burger. This one was not only just not very flavorful but the edges and last bit of it were so hard I couldnt chew them and when I hit it against the plate it made a slamming sound. The chicken tortilla soup tasted more like a chili and not soup.
Regarding to go orders, a pretty miserable location.Today, I waited 15 minutes until someone came so I could pay. My desert was room temperature and the inside of the cake was hard.The last time I came here before that was also not a good experience. Need to hire more people
If you like overcooked dry burgers and horrible service, you will love this location. I have ordered steaks and burgers here numerous times and even when you order medium or pink it comes burnt to a crisp and dry. I even asked them to fix it one time. It came back slightly less well done. Kitchen just doesnt care and neither does the staff.
Great food.. Great atmosphere! Really chill vibe. We went around 1pm.. Not to crowded. Our waitress was bomb.. Busy, but still so attentive. The ribs were really good.. The fries were too. The Honey Chipotle chicken crispers were sooooo good. My son loved his queso burger. The chocolate lava cake was amazing! Strawberry lemonade was just right. 😍🍔🍟🍧👍👌 #cheatday 😂
Tl;dr: first place Ive ever gotten food poisoning from, worst service Ive ever seen, and what shouldve taken a party of two an hour took nearly twice that.I love Chilis. I normally go to Chilis biweekly. So when I saw there was a Chilis right next to our hotel, I thought itd be a nice quick meal. I thought wrong.It wasnt that busy by Chilis standards, or maybe they were short staffed on New Years Day, but it took five minutes for my party of two to be acknowledged or anything.... we just awkwardly stood by the door waiting for a staff member to come up. There were at least three clean, empty tables visible from the (small) waiting area.Once we were seated, our waitress took our orders, got our drinks, and it took incredibly long for our appetizer to arrive. The waiter returned to inform me that they were out of 10 oz steaks, and theyve been out for like two weeks. Why not tell me when I ordered? Anyways, by then our drinks were empty. They remained at the edge of the table for the rest of our stay.Once the appetizer arrived, the food came out shortly after. The server did not return for over half an hour, I tried to flag her down but she blew past us. We got refills (after flagging her down and requesting them), and the empty cups were left at the small two-person table. By now we had three cups and the huge serving platters crowding our little table. The server only acknowledged us when I had ordered dessert on the little kiosk - and even then I had to ask for another refill AND she didnt take our plates away until she brought out dessert.Also, I got food poisoning from the ribs. Ive been to Chilis in PERU and got food poisoning here. Ridiculous.For the love of all that is holy, do not go here. I shouldve looked at reviews beforehand.
WORST CHILI’S EVER! Waitress had an attitude. We waited about 5-10 minutes for our waitress. Tons of people waiting on food. Also, the manager kicked food under a table so she didn’t have to sweep but when she looked over at me I was staring at her then she decided to get a damn broom. By the way never got the fry. Food was cold/lukewarm. Both meals out of the three we ordered were taken off. Then we asked for water at the bar and the bartender “your waitress will get it” no it should be let me get that for you. We saw our waitress to order our food and drinks THAT IS IT! We will never go back if we are ever in Philadelphia again!
Im visiting the Philadelphia area. I stopped in for a quick bite to eat yesterday and had a decent experience. Today I ordered online, again and walked to pick up my order. When I walked in, 3 staff were at the to go counter, just hanging out. One young man was sitting on top of the counter, on his cell phone. Why he thought it was okay to have his butt, where people pick up food is beyond me! When I walked in he jumped down and stepped to the side, but never bothered to get off his phone. The 3 of them all stayed there. Only one greeted me and handled the order. It was very unprofessional,otherwise the food was okay.
Looking at the menu I the picture caught my eye. Ribs, chicken crisps, corn, fries and a peice of Texas toast for $16.95. That was fair and I was excited.Or you could pick a 3rd meat for $18.95 wow!But it was cool... the picture had captured me.Only one thing, as I looked closer although I would only be taking advantage of the two meat combo (like the picture showed) I realized in the fine print before there was a plus +$2 for the ribs.So it would end up that when the bill came I would be paying the $18.95 afters all.The advertisement was misleading... and the steak I ended up getting sucked!
This place was such a disappointment. The service was awful from the first greeting at the door. Though the staff was nice....turkey burger dry....reminded me of a hockey puck...the cheese fries dry....the sitting was wet for some odd. They were out of drink ingredients....dessert ingredients.....bathrooms was gross. I shouldve known better to just stay out when I saw open during construction. They might as well as stayed closed during construction. So disappointed. Never again.
I recently ate at this Chilis location and because the wait was so long, my guest and I decided to sit at the bar and order food. The service was nothing special. The waitress did not serve us water and even after asking, she just forgot or had no interest in serving water. It wasnt until I asked a second time did I receive a glass. The food came out pretty fast, but then again, waited a little too long to pay our bill in the end.
I ordered the 2 for $22; the mango lime chicken & the ribs to go. I had the chips and guacamole dip 🤢 It was not smashed all of the way and there was something missing from the ingredients... lime, I think 🤔...the chicken was not cooked thoroughly and made my stomach hurt
Food was bad, burgers were pink instead of well done as requested. I asked for bacon on the side and it was on my burger. Strawberry lemonade taste like pink water. Called to speak with manager and got interrogated by the person who answered the phone. Happy Fathers Day to me, not!!!
We were waiting there for a while until we got seated. Just to seat on a nasty, wet table. Waitress took forever to come and by then, we had decided to leave. She yelled across the restaurant “you’re leaving?” and when I came back to tell her they could give our table to someone else, she left literally rolling her eyes and complaining.I’m glad that Philly has plenty of other option to dine in.
Awful experience.Rib eye steak ordered medium rare came out grey, wet and utterly tasteless apart from the horrid garlic butter baste on top. Tried to wash away the taste with a coke but even that was simply flavoured water. To top the experience off, a local cop sat outside the window the whole time with his lights flashing, only God knows what he was supposed to be doing.Waitress was barely around and didnt seem to care that I hadnt touched my meal. Would have sent it back but my fiancee decided to take it out for the homeless guy outside. Oh, and dont touch the table top entertainment system - it bills you automatically the minute you tap on the games icon for more information. Shocking.
Went for dinner and drinks on a cold Saturday night and was happily greated and seated by the cheerful and cordial hostess. A lovely booth was provided for my friend and I and we were provided excellent service by Harrison!He provided key information about a dish on sale and we were so pleased with our experience at the restaurant, we returned the next night!The second night we sat at the bar area and were served by Tevin, Devon and Kevin with continued courtesy. Again, the food and drinks did not disappoint! Highly recommend this Chilis!
The food isnt bad. Service is ok. But i recommend people to check your order if your ordering to go. Every time i order to go i always never get exactly what i ordered. Every time i always have to go back because they forgot something that went along with what was ordered. Lucky today is a cold day cause i was not going back. Just check your order before leaving the door.
Walked in ,party of 3, hostess told us 5 minutes so she could clean the table off.Mind you there were plenty of available tables.15 minutes later she sat us at a wet table.REALLY ?MY soft drink , coke cola, has no syrup in it.Gee cant wait to see how FUBAR my meal is.
Food was good. Had the southwest eggroll appetizer. Check your sauces. My ranch had some sort of mass that wasnt supposed to be in it. Gross!!!🤢Only reason why i didnt go back is because i had gone twice already and was exhausted. Staff at the to go window are very inattentive.
We ordered and waited for 45 minutes, our waiter never came back, we asked several times to different waiters and they only said we dont know how long it will take then I asked to talk to the manager . He came and said that our order was not ready when asked how much longer we needed to wait he said that he didnt know. That was a terrible experience. Do not recommend it. We frequently go to different chilis and never have had this awful experience.
Poor To Go service. The girl who is supposed to work at the to go register saturday night doesnt take her job seriously. We had to wait a long time for her to show up so we could order, and no one else working there could help us put an order in. The bar tender at least went to go look for her. After we finally got to order, she left the restaurant with another co-worker (I guess for her break). There was no one that could help tend to To Go customers while she was gone for a significant amount of time. A number of customer calls were left unanswered during this time. Also, Im not sure how long my food was sitting there prepared before we were able to finally get our order when she returned. This location clearly has issues and I would highly discourage if you are looking for a to go order.
Absolute worst service in my life, waited 30 MINUTES for drinks, one was wrong and then had to wait another 15 minutes for her to fix it and bring us water. Once we finally got to order she took almost another 15 minutes talking to coworkers before she even put our order in the computer. Needless to say, all of our dinners were wrong and the only thing she did right was being us our sides once she got wind of our request for the manager. Trust me, Im being nice giving this hell hole even one star.
The place itself is not bad however my waiter which name is Tevin is flying moving around all fast which of course is good if you want your food however it hes doing it and a non courtesy way this is if hes trying to vastly make sure we hurry up and get out the door I received my bill and I didnt even ask for it who said I didnt want dessert who said I didnt want another drink. You just cut your money short by being so fast to quickly move without me asking you Ill find that to be very rude and disrespectful especially in his line of work I put hands up to get his attention because he flew so fast by my table to another table and his section and Im right may I please have a tray to go but before I could ask hes like us may I help you is if I was bothering her I really did not like this waiter at all so unfortunately because he wanted to move so fast to the point you didnt have no line of courtesy you did a zero Behind tip from me
Stopped in for happy hour with modest expectations. Was actually blown away by smoked wings. I am on the Atkins so I gave smoked wings no sauce a shot and they are spectacular. Perfect amount of salt and herbs. These behemoth wings are juicy and pop with smoked flavor. Not sure if they are smoked because you dont have that pink smoke ring, but they are perfect. Service was spot on despite our limited timeframe, kudos to Lori.
Hello,I went to this chilis location yesterday. Me and my cousin waited 15 mins to be greeted. We finally talked to some one just for her to tell us to wait another 5 mins. but there where multiple tables open so we where confused. We where brought our food as we where eating we then saw a mouse. Now im completely turned off by the whole establishment. We asked to speak to a manger. The manger then goes to tell us that she truly apologizes. She goes on to tell me that they have pest that come out 4 times a week and the mouses JUST WALK IN THE DOOR!!! as if that would put my mind at ease. This was my second time at that locations and again the service was terrible. She did comp the food but im still not satisfied.
Chilis is a great restaurant chain. We especially enjoy their lunch specials. Bar seating is what we prefer as the bartender is always available. My favorite is the fajitas. They are a great value. The combination of meat and vegetables is very appealing. I usually can only finish half of this entree. Leaving with a doggie bag completes the experience.
The food was bad. I ordered the salmon with rice and brocolli and the rice was fried and not edible. The service was bad and the food took a long time to come. It took them 10 minutes to seat us even when I could see at least 5 open tables. I will never go back to this Chilis again.
I love this Chilis, especially on Fridays. Im not a huge Chilis fanboy or anything, but their Friday happy hour just cant be best. $5 top shelf Long Islands? Sign me up, yo! Good food specials, friendly (and tolerant) bar staff (love you, Tevin!), And an overall comfortable environment make this, unironically, one of my favorite happy hours in the whole city. No, youre not getting small batch microbrews, but if youre looking to spend very little and walk out tipsy, this is your place.
The food was ok but nothing to cheer aboutIt was a fly on my table when o sat downWhen I tried to use my coupons given to me from corporate I was told I could only use 2 $10.00 coupons when I had $50.00 worthHad to call corporate to handle the matter.Went to the bath room 3 times and pasted this table 3 times and it was dirty and food was still on it from a previous customer.snd before I left I took a picture. And the bath room stalls was nasty and dirty will never go to Chilis again. Or refer it to anyone I know.
Total reviews rating 3.8
199 Reviews for Chilis Grill & Bar 2023:
Review №1
2022-03-14Almost every table was empty, yet they were giving 45+ minute wait estimates for larger parties, we as a party of 2 had to wait 20 minutes for a table that had been empty for the entirety of those 20 minutes. General manager claimed that short staffing was the reason, which in this particular instance is actually believable because they only had one waitress working who was also working in the kitchen as well. Apparently, according to the GM, two of the waitresses were delayed because of the ongoing parade in Center City, which severely delayed the public transit they use to get there every day. Food was very good though, which is why I give 3 stars.
Review №2
2022-02-26IF I COULD GIVE NEGATIVE STARS I WOULD ! THEY DELIVERED MY FOOD AN HOUR LATE, IT CAME COLD! AND I COULDVE GOTTEN FOOD POISONING IF I DIDNT BREAK THIS OPEN TO LOOK INSIDE ! HALF OF EVERY MEAL WAS MISSING!!!! IF YOUD EAT THIS, THEN GO FOR IT
Review №3
2021-10-08The drinks r on point 😅. Very good 😋Food was excellent 😋.If u go , try the happy hour drinks.
Review №4
2022-05-23Hostess was NOT friendly. Server was nice & efficient. Floor was greasy & slick. Asked for a fork, waited 5 minutes. Took it out of the paper bag & it looked like it was taken off someone elses plate, wiped with a napkin & put in the bag. 🤮 Food was delicious, cleanliness of restaurant was poor.
Review №5
2022-03-04A good place for coworkers to destress with their 3/$10.99 trio. It was much more satisfying than expected. The service (a big YAY for Nay!) was great and so was their special $5 margarita of the month... The Jameson 😱Hope I get back there for another!
Review №6
2022-06-24Chillis has gone down since covid hit...their good is not the same quality and it seems like the cooks dont care what they serve you..I ordered a grilled chicken sandwich which was good this time..most time its a hit or miss..and I ordered a potato soup, but I was given the queso dip with bacon in it instead...it was horrible...I will never go back, on top of this..the bar didnt open on this day until 5pm. On 2 previous visits during lunch hours, there was a 30 to 45 minute wait and the bar was closed. We were told that this was because of the lack of staff...At this point the location at 12th and Filbert should close. This restaurant sucks!
Review №7
2021-06-14The service was pretty average. The waitress was cool not gonna lie, but the waiter was pretty nonchalant. All that doesn’t matter to me for real, they just wanna do they job at the end of the day and I understand that part. That’s not why I’m writing this review. I’m writing this review because I WANT TO WARN YALL! DONT EVER ORDER THE CHIPOTLE MEXICAN BOWL PLEASE! The rice was like the microwave jawn, beens stale, cheese was nasty. ewwwww! It was so bad when I ate it I actually was gonna throw up. I’m not being dramatic. I got a strong stomach and I grew up poor so I’m not picky about food at all. But when I tell y’all I felt like I got Covid from eating that bowl smh. The review is just about that bowl they need to take it off the menu.
Review №8
2021-02-04We ordered 2 “medium-rare” steaks and see below for what we received! Not even close to medium. We have been taking out food from this Chili’s at least twice a month in the last six months, used to give five stars but this time gotta give a one star for the quality for food. Our last order a month ago, a salad was missing, too. This location is very convenient for center city residents and we love most of their food, just that it’s really disappointing recently.
Review №9
2022-06-16Food was ok, beer was cold. Hostess didnt seem like she wanted to seat us. Made us wait for 15 + minutes when there were many, many tables empty. Maybe because they were short staffed? Our server was fine. Dont know if Ill be back.
Review №10
2022-06-14Wasnt to happy that they changed the menu...couldnt order my fav (chicken Tacos with rice & beans). We had to wait to be seated for 15/20min in a empty restaurant...everything was just off about the place...wont be returning no time soon but hey dont let my experience deter you