CPR Cell Phone Repair Erie in Erie
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Erie, Erie County, Pennsylvania, US
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Site: https://www.cellphonerepair.com/...
- Monday:10AM–5PM
- Tuesday:10AM–5PM
- Wednesday:10AM–5PM
- Thursday:10AM–5PM
- Friday:10AM–5PM
- Saturday:Closed
- Sunday:Closed
Didnt get the phone fixed the first time then second attempt left my phone with a hole in the glass over camera n they denied it so its my word against theirs but they fixed it but still charged full price for it. If your gonna use them check EVERYTHING over before leaving!
I needed a battery swap in a relatively ancient smartphone, and CPR was the only shop in town willing to work on this dinosaur. They had to track down the replacement part and procure it, but once they had it, they were able to get me an appointment and do the job within a few hours.Staff was friendly, competent and professional, and my phone came back to me clean and fully functional. Next time I need work like this done, Ill know where to go.
I sent an employee in with his phone. The speaker was not working very well. CPR checked the phone out. It ended up the phone had grease and debris found the work environment. CPR cleaned it up and now it works perfectly. Best part was that they did not charge us for this. An honest company for sure! They will be getting all of our future cell phone repair needs. Thank you CPR!!!
I had been having problems with the charging port of my phone for quite some time and Verizon suggested that I go to CPR for them to fix. Yesterday when I walked in, a very pleasant lady who was working the front desk took my phone in the back for no more than 3 minutes and totally cleaned out the charging port. The problem was pocket fuzz. I had no idea. It works beautifully now and they never even charged me at all. Nothing but positive things to say about my time spent here
My iPhone 11 charging port quit working!My iPhone insurance says I have to mail phone away to get fixed…… so I called CPR.They suggested I bring to store to check, I did!!So pleased I did!!About 5 minutes and a cleaning has my phone working again - and they wouldn’t take a dime for their effort!THANK YOU CPR!!!I STRONGLY RECOMMEND THIS BUSINESS!
Dropped my phone. Smashed screen. Visited CPR. Immediate evaluation. Ordered parts. Very quick turnaround. Everything CPR promised - happened in record time. Very smooth. This cost more than I expected. That said, everything involving cell phones costs more than expected. All in all, a positive experience.
Phone wasnt charging properly and I wasnt sure whether I needed a new phone or a repair. I stopped by to see if they could take a look at it. I had a dirty charging port and they cleaned it in a couple minutes, no charge! I would definitely recommend and will return with any other phone problems.
I had the glass replaced on an iPhone. The corner of the glass began to lift within a week. I kept pushing it back. Then the lower corner began to lift and quickly got worse. Because of the lifting, the phone was not functional and then a crack started. I took it back up there and they refused to fix their faulty work. I will NOT be returning.
I brought my phone here expecting to have the charging port on it replaced, as it was only just barely functioning. They were very kind when I spoke to them, and quickly determined that the charging port did not actually need to be replaced. Instead, it just needed to be cleaned out. Not only did they clean it out for me completely free of charge, but they were also able to give suggestions and various potential solutions to problems I was having with other devices, despite me not having those devices on hand at the time.While my experience may be somewhat limited, I am impressed with both their knowledge and especially their customer service.
Way to expensive for them too not even do the best work! I got my phone done, just wanted the screen but they said all this other stuff was wrong with it so it came to 250$. It was an I phone 6 !!! At first they said we have a fee to charge bc we have to see what’s wrong with it…. which if a phone has a cracked screen, u already know what’s wrong. Didn’t charge me that like they were “looking out”!! They should have all be bc for all that I would have got a new phone! which is what I ended up doing bc the screen was hard to press and would go crazy and start typing weird stuff. Ended up going to Walmart got a I phone 7 for 150$ So yeah thanks
Absolutely wonderful people. Always polite. Very knowledgeable. With four boys Im incredibly thankful they can repair our expensive items like phones, ps4, Nintendo switches. Ive had many many items repaired, and its affordable. Thank you guys for having this store, its literally one of a kind !
I had them repair my phones screen. They installed a screen poorly. The screen did not go completely to the top of my phone and hung slightly over the bottom of my phone. I was in a hurry so I picked it up and left without completely double checking. Well before I could make it all the way back in there, my screen broke because the glass was below the phone. Of course, they are no help at all and now I have a broken screen. Double check and triple check their poor work!!!!!
Took my phone in to evaluate charging port issue. Turns out it only needed the pocket lint removed from the port. I was certainly willing to pay for this quick service - no charge. Great service to build their business. Will definitely return for any repair needs in future.
BEWARE OF THIS PLACE.They do lousy repairs!! I took my sons phone in for a repair...they kept the phone for over a week. I picked the phone up and the next day the screen had come apart from the phone. After paying over $100 for the first repair. When I took the phone back, they charged me $200 for a new screen. The old lady at the front was so rude! Jeremy who supposably “fixes” the phone was rude also. Terrible business people. TAKE YOUR PHONE TO ANOTHER REPAIR PLACE...THEY WILL RUIN YOUR PHONE AND CHARGE YOU TO FIX IT!
I had a phone screen replaced only for it to be dysfunctional off the bat. It would randomly register touch at the bottom right of my screen, become randomly unresponsive, and the finger scan was no longer functional. Not only that, but the screen wasn’t even in right. Very poor experience. I should have complained right away for a refund because now the screen is totally unresponsive. Do not recommend.
Smashed my screen to a million pieces. Made an appointment online and went in and was served right away. Took 60 minutes and $95 for an iPhone7 and the screen looks new out of the box. The woman working the front end was exceptionally nice and very professional. Yes they ask for your passcode but only to run through their 15 item checklist to make sure every thing else was working.
If I could leave less than one star I would. Literally the most unprofessional business Ive ever encountered. I have been up there 3 times now and every time they should’ve been open per their posted hours. I drove all the way up on my lunch break after calling to confirm they were open to find they were NOT!! Again!! Im taking my business elsewhere and wont be surprised when I see they have gone out of business. And it’ll be no one or nothings fault but their own.
Highly recommend!!!I had an issue with my moto z play battery. It was swelling so badly that my screen lifted off my phone. I called and asked about fixing it and they ordered me a battery and swapped them out, and fixed the screen. I later discovered a fuzzy must have snuck in between under the front facing camera lense. So I called to see it they would help my fix that as well and they did with no problem. My phone battery works great and my camera lense is now fuzzy free. They were very helpful and very nice workers. We will definitely be bringing any future repair to here! Thank you guys so much!!!
**WARNING** they will break your phone.I cracked my iphone screen but was able to continue to use it with no problems for over a month before I took it AT&T and they recommended CPR for repair. I was charged $100 for a replacement screen and it took 60 minutes. When I picked up the phone they told me everything was fine, I paid and I left only to find in the parking lot that the phone was stuck in a reboot cycle. I returned to the store and the techs told me it was like that when I dropped it off- which I knew was a lie, and I knew THEY knew it was a lie because I saw a paper checklist they completed to make sure the phone was operating properly before making repairs. I pointed out the obvious- if the phone was broken, why would I ask for the screen to be fixed and why would they do it? They said it might be because my phone was incompatible with the replacement screen so they put the old broken screen back on but it stayed in the reboot cycle. Finally they said it couldn’t be fixed and refunded the $100 but I still had to continue to make payments on phone that wasn’t paid off AND buy a replacement phone. Had I known this would happen I would have just dealt with the cracked screen and been content to have an operational phone. To top it all off the employees were unprofessional at one point telling me that their co-worker was “on the toilet for a long time”. Oh- and reporting the incident to their customer service department didn’t even elicit a response from them so I just lost out on $899.
I thought it was over for my phone. It was out of juice and wouldnt connect to a charger. I tried other tech sites without any relief. I figured I would try CPR before I ordered a new phone. Glad I did! They took care of the issue, no problem. Great customer service. I highly recommend.
I took my cell phone in for repairs to the charging port, only to learn that the charging port needed cleaning as it was packed with lint. They provided prompt and courteous service and cleaned the charging port for free. I highly recommend their service to anyone needing cell phone repairs.
My iPhone 12 speaker didn’t work for some reason and I took it to cpr and they order me a piece the 1st time and it didn’t work so they order a other piece and it work thank god they are really good they won’t charge u like bestbuy try to do me when I went there at 1st but I will go again if I have a problem with my phone good customer service and they are good
So glad we decided to stop by to get my daughters iPhone looked at and repaired. We don’t have warranties on our phones and Apple would have charged us far more for a minor phone repair. This business is honest, and couldn’t be more friendly! I would highly recommend them to anyone needing a phone repair.
They could never give me a straight answer if they could fix my console or not. It’s been 3 weeks since I dropped it off and still waiting. The guy who works on them went on vacation a couple days after I took it but didn’t think to call and tell me that. Every week I call they tell me it’s gonna be another week until he’s back. It was originally just supposed to be for a week but turned into 4 weeks possibly longer. I can’t even pick it up because he left it disassembled when he left which seems really unprofessional. Might just buy a new console at this point.
Poor repair. Phone screen was broken and upon receiving it back there was plastic wrapper sticking out of the screen, and upon trying to remove, I learned it was wedged in. There is a slit in which you can see into the device, indicating that the screen was poorly put in. Touch sensitivity is also malfunctioning multiple times per day. Wouldnt recommend going here.
Elaine Bollinger, inside sales associate at CPR, located in Erie, PA was very professional & friendly with my children and I. She helped us with our cell issues Quickly & even informed us of possible future problems with the cell phone they fixed and assured if we wanted their assistance they would replace the battery if needed. Very kind, explained everything in detail and fairly priced. And service was fast!
I thought my nearly 3 year old Samsung galaxy s8 needed either a factory reset or another phone. It was limited to calling and texts I couldnt get online. The woman at the desk quickly knew that the phone shut down as the Maximum Battery was running high. I have been streaming while biking and walking almost daily. No charge and told me how to fix if it does it again. Thanks and Ill probably stop in to backup everything since the phone will burn out eventually.
Excellent repair! Thank you! A little pricey- if you were $10-$20 cheaper, I’ll bet you’d get way more business. The small shops in the mall are $120- great marketing being below that price. I know I’d talk your business up but you being the same price makes it no different where you go.Please don’t take it as criticism- I’m very happy with the screen fix and the time is was completed. I’m just giving my point of view.Thanks fo much.
Replaced my phone battery which was all my phone needed!! Had originally taken it to Best Buy and they wouldn’t even try a new battery, even after I begged them to try replacing it and told them I would pay for battery and service call even if it didn’t work. told me my phone was not able to be fixed! Will definitely use CPR for any phone problems in the future! Highly recommend them!!
Amazing customer service! I was having an issue with my home button on my iPhone not working had been to two stores before cpr and they got me right in and it was fixed before the time was up! I highly recommend them and will use them for further issues with our phones.
They replaced the broken screen on my Droid turbo. While it was apart I had them replace the battery.Called them on Wednesday afternoon. They had to order in the parts.Dropped the broken phone off on Monday, and they had it repaired before noon on Tuesday.Way cheaper than a new phone.Thanks CPR!
The service was too slow. When leaving my ipad there for screen repair they told me it would be one or two days. After one week it was still not done,I had to pick it up and take it elsewhere. It meant two worthless trips to Erie, wasted time, energy and gas. VERY disappointing.
I had my phone repaired a week ago, it already has a crack, which started in the center of the phone, I have not dropped it or did anything to create a crack, I have had the phone for 2 years, never had a crack until I dropped it, so in a weeks time there is a crack already.They said that they will not guarantee their work, they would give me 25% off, that is crazy when I just paid them $120.00.BUYER BEWARE, KNOW WHO YOU ARE DEALING WITH!
Repaired my broken iPhone 6 plus screen. The next day my phone was being weird and would not work correctly. The following week my screen had a hairline crack in it that spread. Not sure that the replacement screens they use here are quality. I never dropped my phone. A crack just showed up. I wont be back.
Girlfriends phone wouldnt charge anymore so we took it in to have them take a look at it and fix it. They gave us a call the next day and said they fixed the charging port and while they were in there they popped in a new battery as well! Sounded like a pretty good deal for 50 dollars. Unfortunately when she received her phone back the volume buttons didnt work. When she called to ask them about it, they just denied that it was their fault and said that she probably dropped it... They worked when she dropped it off, they didnt work when she picked it up. Seems pretty simple to me, not to mention, im pretty sure they didnt even replace the battery. Overall, bad service/employees.
Ive only been in there once but my experience was great. Brought them my wireless microphone which needed the battery replaced. I knew it wasnt really their thing but they said theyd take a look. They had it done so quickly they didnt even charge me for it. Much appreciated :)
Very upset. I had gotten a brand new phone on Christmas. The very next day my sister (6) threw it and broke the screen. The same day I took it in to get the LCD and screen replaced. First of all, the screen didnt seem all the way into the phone. Second, the area around the replacement screen had small chips (I dont blame them too much for this) however, after using my phone a bit the screen would randomly begin to jump and glitch out and randomly seem to be pressing apps or buttons and opening random things without me even touching it. It eventually would when I was on my lock screen to put in the passcode it would randomly hit keys and lock me out of my phone. However I did contact them and they are replacing it for me so thank you guys for that. I hope this time around nothing is wrong or damaged because idk what the next step is otherwise.
Went to get my screen fixed here, ordered the part and had the screen fixed within days, but they did a shoddy job putting my screen protector on and sound will not longer play from my phone because of the way they put it back together. I do not recommend risking your phone at this place
Very displeased with the work that was done on my Samsung Galaxy S5. I payed close to $200.00 to have my phone fixed and when I got my phone back it didnt work properly. I called them about this issue and they say that they wont fix it. Please do not take your phone here to get fixed. Im very upset with how they failed to even try to make things right. Im planning on telling everyone I know, to not go to them and might even print flyers from my printer to hand out to people.
Cell Phone Repair has fixed many things of mine in a quicker amount of time than they usually tell me. They are pretty friendly too...Now I have a broken HDMI port on the PS4 and Im hoping they accept gaming consoles too lol.They are a good place. Go check them out! (Its by the GameStop in Millcreek/Summit)
Went to the Verizon store in harborcreek they told me my phone once it died it wouldnt start again so I said I didnt want to buy a new phone took the phone up to CPR they gave it a cleaning for no charge what great service gave them a five-star rating recommend you take your phones there
Brought it in to just get the disc out of my Xbox one. It took 3 days and Everytime I called to ask I was told there were three people in front of me. On the third day when they finally got to my Xbox they had to call because they forgot what was wrong with it. I have it back now but it wont read disc at all. Unprofessional and flat out worthless company, extremely dissatisfied with my experience. Would not recommend to anyone.
I had my ps4 hdmi port worked on here. They did great.... Or so I thought. The price to get my it fixed was about 70 dollars. The first few days with it back it was great, just like I unboxed it and it felt brand new. Then a few days later while I was plugging an eather net cord in the back of my consol I barely even tapped the hdmi cord and the screen flickered. I was pretty up set that it would do this. About a week later it would start acting funny when I tried watching blu Ray movies on the consol. This was also pretty disappointing but it still had good picture. So today I try to go boot up the system and no picture. I tried 3 different hdmi cables and still mo picture. I just want to put out there that paying 70 dollars for nothing when ur only 15 is disapointing. This is true because now I going to have to do this again and possibly go through the same process or I may even have to buy a new consol. I would never go here again. I would not recommend a friend and I would just like to add the gentleman who was working when I was here both times were very rude. They accused me of being to rough and un- responsible.
I had the worst experience they wanted my personal password to my phone in order to replace the screen and its going to take about an hour and a half to replace it I told em I cant do that so they give me big attitude and told me to leave and go somewhere els!!!! I went to different place they replaced it with in 5 minutes and never asked for the password they said its something personal and they charged me half what they were asking
Total reviews rating 4.4
197 Reviews for CPR Cell Phone Repair Erie 2023:
Review №1
2022-02-09I was gifted a screen cover for my new Apple Watch. I noticed a small bubble that grew larger everyday so I went back to the store to see if I could get some help with it. I was concerned that I didn’t have a receipt since it was a gift but the gentleman who helped me immediately took my watch and when he couldn’t fix it he replaced it with a brand new one. Didn’t charge me anything and I was in and out in five minutes. I highly recommend this place especially for their kindness, speed, and very helpful attitudes.
Review №2
2022-07-02Had an issue with charging the phone. They fixed it while we waited for 20 minutes and charged us nothing. Andrew was gracious and helpful,. He noticed the phone had a cracked screen protector, and pointed out that the type of protector we had was guaranteed for life. We had them install the protector because I broke two the last time I tried doing it. They applied it and we only paid a small labor fee. Thought the place was great.
Review №3
2022-05-27Great staff and quick to help out. Thought I needed a new speaker since mine was as quiet as a church mouse during calls... it was just dirty. Didnt even charge me for the cleaning! Highly recommend.
Review №4
2022-06-01Great place to repair cell phones. Ive been there numerous times replacing screens batteries etc. Twice Ive been there and it was no charge! Recommended them to other people and they were also impressed.Fast friendly and HONEST! Wouldnt go anywhere else.
Review №5
2022-06-24If I could give a negative review I would. I went in to fix my shattered phone screen which they did alright but then a few hours later the entire screen turned white and won’t work normally. I googled online and found out that they messed up the inside of the phone. Be careful when coming here or else your phone could become even more in useable.
Review №6
2022-06-27They fixed my phone even faster than quoted and it works like new! And the price was very reasonable too. Id give 10 stars if I could!
Review №7
2022-06-28We took my samsung s21 to cpr cell phone in Erie and wre so fortunate to meet Andrew..great young man, personable, informative, helpful and able to fix connectivity issue immediately..also quickly installed visi glass shield and reminded us that there was a warranty on the brand we had ourchased...saving us $$. Wise beyond his years...cordial and positive. Highly recommend CPR. Made our dayKate Olds
Review №8
2022-06-07My iPad would not charge. CPR repaired it quickly and at less cost that I expected. They called me as soon as it was ready.
Review №9
2022-01-11They were able to fix the screen on my sons Nintendo switch lite in only about a week! I was surprised it was done so quickly. It is back to fully functioning order and my son is very happy!
Review №10
2022-03-10Friendly staff and fast service. They had t order a new back for my S21 Ultra. I took it in and it was repaired good as new in about an hour. I recommend this service.