DC Carpet Care LLC in Philadelphia
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Philadelphia, Philadelphia County, Pennsylvania, US
Site: http://dccarpetcarellc.com/
- Monday:7AM–9PM
- Tuesday:7AM–9PM
- Wednesday:7AM–9PM
- Thursday:7AM–9PM
- Friday:7AM–9PM
- Saturday:7AM–9PM
- Sunday:7AM–9PM
DC Carpet Care LLC in other cities:
They showed up on time, greeted me with kindness and respect. They guys went right to work, they worked fast and were very detailed in the cleaning. I was very impressed with how you could actually tell they cleaned the carpets, couches and bed by the smell and look. I highly recommended them, when I say they were extremely friendly and respectful I do mean it. Happy all around. Thank you guys for your hard work!!!! It looks awesome!
Great job. Carpet was done in a timely manner. Would use them again.
I have been using DC Carpet care for a few years now and Im never disappointed. They do a great job and my carpets always look so good. They are always on time and the guys are super professional.
Never had my carpets cleaned..and so psyched I did. Anthony and Brandon are super nice and professional and were done in no time! Carpet looks great 😃 Thank you so much guys. Def highly recommended!
DC Carpet Care was wonderful to work with! They were flexible with my appointment at such a short notice. They were very courteous and understanding. Great price and value. I will definitely use them again in the future!
My carpet on hallway was not clean they passed the steam 1 time and it looked not clean at all! I booked for 2 more rooms and I said that I didn’t want the rooms because they came very early in morning and I was charged for the rooms too! If my carper of the hallway and living room was clean I don’t mind for the price but it wasn’t! 145$ for a small living room and a tiny hallway that took less than 30 min work is too much!
If you need your carpets cleaned i highly recommend having DC Carpet Care do the job! They did a fantastic job and im so happy with the results! Thank you John and Brandon for coming out to Jersey to do the job! Much appreciated !!
DC CARPET CARE cleaned all rooms in my house. They also do my couch in my family room. They did a great job! Everything looks great! Great prices and professionalism! They were here when they said and got right to work! I 100% recommend DC Carpet Care !!
Love this carpet cleaning company.Goes above and beyond every other Ive tried.I was amazed at how well they removed the stains, and smells of our brand new puppy... Not to mention the other 6 cats and 2 dogs that we have.When they leave, youd think we lived in an animal free house!!They always get me an appointment super quick as well.A must try small, local business!!!!Much better than those big name cleaners!
I have two cats and recently had a ceiling leak onto my recliner, so it was definitely time for a professional cleaning. Had sectional and recliner cleaned, cleaners did a great job and were very friendly. I also ended up getting my stairs and upstairs hallway cleaned since they did such a great job. Was happy with the price and will definetly use these guys again in the future.
Please, for your own sanity do not use this company. Would give zero stars if I could and will be filing a claim with BBB. Brand new rug, rolled it out the first night and my dog spit something up on it, leaving a yellow stain in one spot, the rest of the rug was as stated, brand new. Called DC because of the reviews which I now see are all household carpet cleaning and many are falsified reviews from the owner himself and his family members and staff. The owner, Dave, answered and said sure no problem, 7-10 business days it will be returned, guys will be out Monday to pick up. First of all, when they arrived they attempted to charge me more than agreed for the service I dissented and reaffirmed the agreed price and they called their boss a few times before coming to the conclusion they were trying to charge me for someone else’s service and got two pickups mixed up. 14 days after they had the rug, I had not heard from them so I called and was told it was not done yet, hard stain to work on, the stain may not come out. I understood it was a possibility THE stain would not come out completely. Dave then said he wanted to use a particular chemical on it and that he needed me to consent to it in case it caused damages, I texted back and said please send me a picture of the rug first. He called back and said to be honest, I already used it, (without my consent) and it looks a million times better. Never sent a picture, and said it would take some time to dry and be delivered next week. After 5 times of them not showing up when he promised with no call or update, me hunting him down on the phone, and him saying it isn’t ready yet despite telling me every week it’s ready to be delivered, I had my fiancé call because I was tired of it. He told my fiancé that he had turned the entire rug yellow, (originally light grey), and it was taking so long because he was trying to reverse it. Not once in the 3 months he had the rug was he honest in telling me he had caused further damages and that was why it wasn’t being returned. After 2 more missed delivery dates, my fiancé called and demanded the rug be returned or we would seek legal action. Today my almost $3000 rug is in front of me completely ruined. There are yellow splotches everywhere, pulls in the fiber, and black/brown dark spots sporadically throughout the entire thing - all from one yellow stain. The entire process was made so much worse by the lack of honesty and communication - his solution is he needs more time with the rug after 3 months of having it. We elected not to give it back for continued abuse and I will spend my day shopping for a new rug.
Thanks John and Anthony for a great job! Our carpets are at least 15 years old, we have 3 cats (so lots of hair) and after being cleaned by these two they look and feel like brand new!!! Definitely will use again!
They are very friendly and punctual. The work is top notch and great value. They saved our carpet twice and our kids mattress. I would recommend it always and their cleaning supply is pet and child friendly which is always a plus.
They were able to fit me in last minute, which I was so happy about. The guys showed up right on time, and called to tell me they were on their way. They were quick, but not rushed. My carpets turned out great. Thanks DC Carpet Care!
D.C. Carpet Care makes it easy. They do an excellent job, efficiently and professionally. Theres nothing but clean carpet when they leave- no mess, no odors. Getting an appointment is quick and convenient. These guys are the best!
John and Anthony were great! Polite, helpful and kept me updated on arrival time.
I gave them a 4 x 6 rug to clean for $160. When it came back it was matted/ pilled over the entire rug. I didnt unroll it right away to look at the results, so there was nothing I could do. $160 was an outrageous amount to charge for a 4x6 rug!
My dog makes our old rugs a nightmare & both times DC Carpets have done them, its been good as new. I appreciate the way they work with my schedule & how quickly they get the job done. Fantastic company!
Very professional!!!My carpets are so clean I loved itI had a couple big DARK DIRTY stains that I couldn’t remove myself now the stains are gone thanks to DC CARPET CARE !!!!I highly recommend DC carpet care LLC
Horrible driver. Cut everyone off almost caused an accident and or course no turn signal. Hopefully cleans better than they drive
Jan 2016: Found this co on the internet and chose them because they were close to my property. They responded to my online request quickly with a phone call (less than an hour), confirmed the online prices and scheduled a cleaning based on my schedule. The day before, I received a confirmation call, and the morning of confirmed again. They arrived on time, in a company marked truck and employees wore company sweatshirts. The workers were courteous, went over fees again (which were exactly as discussed), and got to work. In the time indicated, they were done. They left no mess, did no damage. I have already recommended them to others and will absolutely use them again.
Brandon and Billy did a great job cleaning our carpet and didn’t mind doing our sectional sofa last minute and they did give a discount since they were already here. Great job at a great price
Any company that appreciates law enforcement is an A+. They communicated, were professional, and did a great job cleaning the carpets
I saw Daves advertisement on Facebook. He promptly responded and scheduled immediately. He confirmed the night before and show up on time. John and Anthony were his representatives/cleaners. They recommended upgrades but I did not push. They explained the process and asked that I check the work half way through. I could not be more pleased with the results! I would highly recommend and will recommend DC to family and friends.
They arrived timely, worked to complete the job and left no mess behind. I woulddefinitely use them again. Very polite and careful workers .
Jon is just amazing. I cant recommend him enough for your carpet cleaning needs. Super professional, wonderful person, so diligent and good.
Very professional crew who cleaned all the tough spots and avoided me having to purchase new carpets. Thanks for sending a courteous team.
Best carpet cleaning company in the Philly area. Very reasonable prices and have your rugs looking and smelling like new.
John Seladones and his crew was absolutely amazing. Above and beyond expectation. 100% would request for John and his team again.
Price was good and the carpet came out great.
Great customer service! Great job done too. Will definitely use their services repeatedly!
Very professional. Did a great job. Time efficient. Good prices. Highly recommend!
Love my carpets they came out so clean!
Excellent on everything! Did a good job, on time and very friendly. Highly recommend!
Got every single stain out! Will be using their services again.
Total reviews rating 4.6
45 Reviews for DC Carpet Care LLC 2023:
Review №1
2021-10-12Brandon and BILLY always do a great job on my hardwood floors and upholstery! So happy with Their service and the pricing was definitely competitive.
Review №2
2020-10-13Never ever gonna use their services and don’t recommend to anyone.I just use their service last week after reading all 5 starts reviews but after using their service I didn’t receive satisfaction work. They recommend to clean carpet at home and in affiliate, as they said home cleaning carpet is 150$ and affiliate work 500 $ for 10 carpets. When I asked which option is best to clean my carpet they recommended me to choose an affiliate service because they promised to clean better there.Then, I agreed thinking the result will be very good and they promised to bring the carpet back in a week but they didnt do anything on time. They brought carpet in about 3 weeks and the carpet was not clean. I found out that they didnt vacuum it before washing and the carpet wasnt clean. They didnt do everything for 100 %. Next time I am gonna buy new 5 carpets instead of using their services for 500$.
Review №3
2022-05-27Friendly and professional staff. VERY happy with my experience with DC Carpet Care. My carpet looks brand new!
Review №4
2022-06-19Great job! Stains in the carpets that I didnt think would come out disappeared like that (finger snap). I know who I need to see next time I need the carpets cleaned! Thanks guys!
Review №5
2022-02-05Great service and came out fast to do it. I have very old linoleum floors and they were very damaged from age and years of not being cleaned properly. The owner and his guys cleaned it beyond my expectations and they did a great job getting stains out of my couch as well. Posting a side by side for you to check out.
Review №6
2020-12-12Use DC carpet cleaning for all your cleaning needs. You will not be disappointed. John and his partner did a excellent job cleaning our carpets and our furniture. We surely will have them back again. They were delight to have in the house. They were compliant in everything we asked of them .They were very professional and conscientious of there work. Thank you John. Happy holidays.
Review №7
2020-02-21I called Dc Carpet to have our rugs cleaned in our house we sold and are settling on. They answered their phone when I called, quoted a price over the phone and came out the next day to do the job. They were there on time and the rugs look great. There is nothing a nice as walking into the house and seeing those vacuum cleaner lines in the rugs. I will definitely use them again in our new house.
Review №8
2019-12-19DC Carpet Care LLC of Northeast were professional. They were on time and their work was great. My carpets were cleaned and smelled great! The best part was their pricing. You cant beat their pricing for the quality of work. Ill be recommending them to family and friends.
Review №9
2015-04-16This is the second time I have used DC Carpet and I am very satisfied each time. I am a pet sitter and they do a super job. Always on time and the guys are great. Very personable and they like my dog. Before they left they asked me to check out the job they did. Couldnt ask for a better company to deal with. If you need your carpets cleaned, they do a great job. See you in October !!!!
Review №10
2020-01-29Called to get a quote and they were thorough with the details of their services and what they had to offer. I scheduled the following week and they came on time, were quick and courteous. We have a dog that left a few stains which they were able to remove. Carpets look and smell great. I would highly recommend. Thank you for your quality service!