Diagno Pest Control in Philadelphia
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Location on the map
Philadelphia, Philadelphia County, Pennsylvania, US
Payments
Site: http://diagnopest.com/
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Excellent service. They were able to book me for an appointment the next day. Turned up on time, removed shoes on entry and were very polite. They were also very good towards my cats and made sure they were not in any danger. He took time to find a very small wasps nest that was extremely well hidden - if he hadnt found the nest it would have turned into a much bigger issue.I will use them again for any pest control issues.
We called about ants. The technician was friendly and professional. He explained where ants come from and how to treat for them. He then treated the whole house, inside and out, and explained about the warranty. He also told us that our problem was not serious which I appreciated. Haven’t seen an ant since he was here. Highly recommended.
We had used Diagno about a year ago when we moved into our apartment for mice. They did a wonderful job and we hadnt had any issues until this morning around 4 a.m. my husband woke me up to tell me there was a mouse under the oven. I being the scaredy cat that I am woke up immediately and started looking for it. We couldnt get it ourselves, it wa as just to fast. We also didnt understand how it had gotten in because all of the seal points were still sealed. We called Diagno immediately and they put us on the schedule this morning (same day) for 10 a.m. Moneef (the technician) came on time, and found the spot that they were coming in almost immediately. It had been a spot that just formed a little bit ago on a wall outlet. He closed it up and checked all the other spots. He was absolutely wonderful and I would 100% recommend them for all your pest control needs. Thank you so much Diagno for giving me peace of mind and not breaking my bank!
We were having a rodent problem in our Manayunk row home. This happened to suddenly and unexpectedly. I reached out to diagno over a weekend and they so nicely got back to me and had me on the schedule for the next day. Moneef came to our house and did a thorough inspection of the area we believed was the problem. He found the access the rodents were using; baited, set traps, and plugged them up. The situation we are dealing with is tricky as the rodents were accessing the house through a crawl space with no entry except through the kitchen floor. Days later we did hear a trap go off, naturally I panicked and called diagno again! Moneef had me on the schedule within 24 hours and arrived early to the scene. He got right to business and rechecked all access points. Moneef was able to get to an almost impossible to reach place and find another hidden access point! He plugged, baited, and sealed the area as best as he could using stronger materials. Moneef and Diagno Pest work beyond hard to fix any problem they are faced with! I love how honest and knowledgeable he is. Our problem may not be 100% solved as of yet as it is a tricky one, but I know working with diagno I trust we will get to the bottom of this together and it will be solved. I highly recommend diagno pest for all your needs!
I’ve used this company twice and both times everyone from the person on the phone to the exterminators were wonderful. The exterminators were punctual, thorough, polite, and wore masks. They answered all my questions and explained the process in detail. Really a pleasure to work with.
The secretary who answers calls is very nice and efficient taking good notes and provides her notes to the service exterminators. She is is the only reason I give this review 2 stars.The service people who showed up did not follow my instructions and damaged the kitchen counter when they checked the wall behind a dishwasher for mice penetration. They didnt even need to to this, since my notes indicated that the wall behind the dishwasher was sealed previously. Mice issues were present in the finished basement. I had requested someone who would be slender enough to go into a narrow 2 foot crawl space along the basement wall. It would have required to remove old sticky traps and check for wall openings for mice penetration and to seal them. They refused to comply and follow my instructions. All they did was to leave mouse traps which the tenants were already doing.
They responded back immediately, came ontime, explained everything they were doing and even recommended what should be done afterwards. Very respectful and polite. I give them 5 stars, ive had them to my house twice already and would definitely recommend there service.
Diagno Pest Control are thorough. All areas were covered according to my request. Diagno followed through on their guarantee according to the stated policy on the company website. Compared to other exterminators in the area Diagno prices are the best. I would recommend.
I had a great experience using these guys. They were professional and very honest. It is a hard thing to find people who go the extra mile to make sure the job is done well, but this guy absolutely go above and beyond to ensure they did a good job. Extremely satisfied customer and will be using their services for future issues.
Very prompt service. Our rep was very nice & knowledgeable about our problem with ants. He explained what he was doing & what we should expect. Also advised us that we could call back if we see any ants recurring. We are hoping this visit will be the only one needed. Would highly recommend this company.
My experience all around was pleasant. I called in the morning, scheduler was sweet and thorough, and was able to have my house looked at that afternoon. The exterminator, Hussam, was on time, very knowledgeable and polite. I ask a lot of questions and he had answers for everything and was able to explain what he was doing to give me piece of mind. The service was fairly priced. I highly recommend this company.
I use to work at this company and we parted on good terms, right off the bat. With that out of the way, I had the opportunity to use their services. My upper level attic apartment in a 5 unit house went from seeing a mouse every now and then to a late night mouse circus every night. I couldnt stand it and finally asked my landlord to do something about it. The minute he said I could pick my own service I knew exactly who I was going to go to!Hussam did a fantastic job despite me distracting him by enthusiastically catching up. He was thorough and attentive. He even helped me deal with an open panel the mice used for a highway. Around a week after hed come by one of us left out something on the counter and when we awoke the next day nothing happened. No mice had eaten the food, no poop on the counter. Heaven!In short, I would highly recommend this company and am proud to add my voice to other peoples on the matter.
Ive been using Diagno now for almost a year. They are always quick to respond and on time for appointments. I had an issue once scheduling, but it was very quickly resolved. Everything is under control and Im happy to have found an honest reliable exterminator (they seem to be hard to come by)
Great service and super fast in responding. I called them and they showed up at my house the next day. Hussam went above and beyond to solve the problem by trying a couple methods of getting the situation under control and came up with a solution that worked. I was very content with his service, also the price is very affordable.
Hire them!!! It’s 100% worth the price! I almost never write reviews, but this place deserves all the stars it can get!Called about water bugs and they came in the next day and treated my entire apartment. I called them again after I spotted a mouse, and this time my voice was clearly shaky from nerves on the phone, but the scheduler was so kind and reassuring. Hussam came back in and caulked all foreseeable cracks and put little traps just in case. Both times he’s really calmed my nerves, explained everything I had questions about, and did such an in-depths and detailed job.I dont wanna jinx anything but I wanted to write them the great review that they deserve! By the looks of the other reviews, I don’t think I’ll be running into any problems :)
After we moved into a new rental apartment, we found out that there was a lot of water bugs coming into our apartment. It was a terrifying and disgusting nightmare. Mainly, because we have a baby that crawls everywhere. We weren’t sure what to do and we definitely didn’t want to expose our baby to harmful pesticides. We contacted Diagno and they were very professional and helpful. They answered all our questions and were very patient. These guys came in and honestly the water bugs were completely gone. Then after that, they came in for a follow up to double check everything is good. These guys are amazing and very professional. Absolutely, recommend their service. Thank you Diagno!
I have had a problem with mice for years. I had previously used an exterminator I loved -- Town and Country -- but they seem to have gone out of business. Diagno was even better. Theirs was the most comprehensive inspection and treatment Ive ever had. They responded to my call within an hour and got someone to my house several hours later. The gentleman who came professional, thorough, explained to me everything he was doing, and was just a lovely person overall. He not only plugged up every conceivable entry point, but he noticed a vent that showed signs that mice had come through and put screening behind it to prevent that in the future. I very highly recommend Diagno.
I HIGHLY RECOMMEND DIAGNO PEST CONTROLI didnt realize how pesky squirrels can be until they found an entrance into the ceiling of my home from the backyard. Oh they were having a grand ole time running around and seemingly inviting their relatives and friends to come by to join in on the fun. Well I found Diagno Pest Control on Yelp....not only were they quick to respond to my inquiry they were very polite enough to give me an estimate site unseen...When they arrived on our scheduled inspection/workday, I must say they are very professional, friendly and very informative. They even guarantee their work for 3 months. Absolutely awesome!
I STILL HAVE TERMITES AND DIAGNO WON’T RETURN MY CALLS!!! I hired them in late September to treat my home for termites. It’s now February and I’m WATCHING termites eat through my bathroom trim right now! I thought I was safe hiring this company because they put a 2 year warranty on termite treatments...THIS IS A SCAM! They just never answer/return your calls!! I got robbed for $800 and now my home is DAMAGED
It was clear from the initial phone call and prompt follow up customer visit that Diagno Pest Control is a credible business that would deliver as promised. Hussam was professional, knowledgeable and courteous. He quickly identified the source of our mouse problem and remediated quickly, and at a fair price. 100% success; No return visitor. Highly recommended!
I HIGHLY recommend Diagno Pest control! I had a terrible ant problem beginning of this year. I also get water bugs, spiders, and centipedes. The first exterminating company I tried, I was still seeing ants and the other bugs-though not as much. I wasn’t happy with them for various other reasons. I spent 3 hours calling various exterminating companies, and when I came across Diagno, I was skeptical because I never heard of them. I read the reviews, and I was amazed at the ratings! I spoke to Hussam (I hope I spelled it right). I liked everything he said. He came out in July to treat my home. A few days later, I found a dead water bug and spider in the living room. I was so happy!! One month later, I called again because I found 2 centipedes on my bedroom ceiling 2 different days. Moneef came out today. He was very knowledgeable and thoroughly treated my bedroom among other areas. I am so happy with Diagno and technicians who are the owners. I am so happy I gave them a try! I will always have them come out whether I see insects or not! I’d rather get the service and have peace of mind. If you need an exterminator-don’t hesitate! CALL DIAGNO! Thank you so much Diagno! I look forward to continuously work with you!
I found this company on Thumbtack after having a reoccuring issue with a squirrel being in my walls. I had previously paid another company 5 months prior who had claimed to had rectify the issue. Diagno was not only responsive to my inquiry but kept me informed about where the squirrel had gained entry on my roof and took pictures of the work they did to make sure it wouldnt gain entry again. They follow up in about a weeks time to make sure that you havent heard anything since and come with I think a 90 day guarantee of their work. I wished I had found them sooner and not paid the other company! Highly recommend them and promise they wont waste your time and will get the job done!
Total reviews rating 4.7
84 Reviews for Diagno Pest Control 2023:
Review №1
2022-08-20I am a veterinarian looking for safe pest control for dogs and cats. Diagno assured me their products were safe for dogs, cats, and children, however the product they use (First Strike Soft Bait) contains difethialone, which is an anticoagulant that is highly toxic. I understand that the company uses bait boxes that are sealed to prevent access from dogs and cats, however in my experience I have seen countless animals break into and open these boxes. I definitely trust that these products can be beneficial and I know they work! I just wish it was emphasized to proceed with caution especially with others in the household
Review №2
2022-08-22Had a non active termite issue. I was quoted $700 by this alleged professional technician for an active issue which was a lie. Termites on a row home with no trees in site nor wood destroying insects in the home. I am not done with this company scamming hard working people your license should be revoked & put out of business. Dishonest business practices. I told them I had an primary free termite inspection 2 days ago on this same home. My results contradicted Diagno results.
Review №3
2022-06-25After searching several options I decided to go with these people because the services said guarantee. Listen that’s just something that people say to sell their business nothing alive is guarantee. I have been bit by bedbugs for two months now every day. Feel like I’ve bought every product on the market and nothing seems to work so I decided to get a professional. The next day after the Exterminator left I text him and told him that I’m still being bit. He explained to me that that was normal and to give it a few more days and he will be back out to see me within 14 days which he did come. The exterminator was great very professional he told me all pointers and things to do however the solution that he have in his tank does not work it’s not guaranteed and I personally think this product is trash is more like candy to bedbugs I have no idea what I’m going to do these bugs are the worst thing that has ever happened to me definitely search around for another exterminator before try and these guys
Review №4
2022-02-21Love love love this company they inspect your house with a fine tooth comb and get the job done. My brother recommended them as he uses them for his properties. I now Recommend them out because they honestly are the best
Review №5
2021-07-06We have the premium service package for both of our properties. It is definitely worth it to get the package. Diagno is thorough in their inspection of pests and finding and sealing (when possible) any entry points. It also easy to schedule services. We had another pest control company prior to signing up with Diagno and felt they just put out bait and sprayed for bugs. Diagno techs are very knowledgeable and give us great tips on how to stay pest free (which is nearly impossible in a row home). I recommend trying them out. We just renewed our service package for a second year.
Review №6
2022-07-15Excellent service.I been with diagno for more than 4 years,I will never switch to other company,they keep my business safe.
Review №7
2021-08-02I met with Moneef B. from Diagno Pest this past Saturday. I was very impressed with the time and effort he took in investigating our spider beetle issue, and feel extremely satisfied with his work. Ultimately, he couldnt recommend treatment at the time of inspection for a number of reasons -- these all made so much sense to me. He spent an hour with my husband and me to ensure that he had a clear idea of the species in question, and found the source of infestation which has remained elusive to me for 10 years. For all of this, we were not charged a nickle. I would highly recommend this company.
Review №8
2021-08-28The price of that I was told on the phone was more than double when they arrived. I was looking to do a monthly service for a multi unit building. This company is completely unprofessional I tried to create an automated account which they didnt have available. Not only was the exterminator multiple hours late. But he tried to cut corners and I would have to request for him to spray around windows under appliances and generally area that previous technicians have done in the pass. I had a bad feeling when I got to switch-a-roo. I was in a tight place on time and I needed the service done that day so they got me for an extra $170. To this day I have reached out multiple times for receipt and a havent received one. I would never use this company ever. If I assumed I think the guy just upcharged me and pocketed the money.Its funny the day after I posted this review I received my invoice. 2 months laterThe price I was changed in person is less then the the amount on the receipt.
Review №9
2021-05-03If you’re going to use this business for termite inspection or termite treatment PLEASE READ the owner of this company came to my house for termite inspection because I am purchasing my home he said that my home previously had termites because treatment was done but at the moment I did not have termites or any dead termites before he left my home he told me I didn’t have to get the treatment unless I wanted too in the inspection paper he put treatment is necessary therefore it was a problem for me to sign the final documents I went back and forth with him. Before writing this review I then paid another company which were EXTREMELY helpful wish I would have found them first owner of that company came and said they were no previous termite treatments done !!! So now you know this owner was just looking to get some extra cash in his pockets because a treatment for termites is 700/800 dollars .... I asked him if he can come out and write me a different letter stating that their isn’t any termites and no treatment is necessary he said he can but he’ll have to charge me another 90$ PLEASE use another business if you’re looking for a termite inspection buying a house is already a headache you don’t need another headache with this owner save yourself some money !! “” I’ll wait for his reply “” lol
Review №10
2021-06-02Diagno came out within a few business days of my call and came out to help us out with a small ant problem on our first floor. A week later we still saw a few ants and gave them a call back - since it was within the 30 day window they came back free of charge. We havent seen any ants since. Christina who schedules is very friendly and pleasant, overall great experience.