Kerbside pickup
Yes
DICKS Sporting Goods in Erie
Categories
Location on the map
Erie, Erie County, Pennsylvania, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 814-864-3500
Site: https://stores.dickssportinggood...
Site: https://stores.dickssportinggood...
Opening hours
- Monday:9AM–9PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–7PM
DICKS Sporting Goods in other cities:
Comments (154)
Skate section sucks. Theyre online skates are totally overpriced, no design or variety. Need to offer quad skates for adult sizes w/options
No selection for NFL gear -go across road to Sports Obsession if you want ANY jerseys, shirts, socks, shoes, hats...
Found the best pair of Blaze sneaks at a great cost! Shoe guy was helpful. Cashier, Haley, was very nice. Great shopping experience!
Salesperson was very helpful in selecting golf gloves for a 16 yr old & a 9 yr old. I had to return the gloves I purchased previously that were incorrect.Cashing out was very easy.
Very disappointed. Not much of a selection. Hardly any sales going on. No more clearance areas. Very few sales people. No price scanners. Such a waist of time. Sad.
Prices can seem a little high so I usually wait for a sale. I ordered online to pick-up in store. Order was ready pretty quickly but they couldnt find one of the items and had to cancel it. When I went to pick-up I didnt see the kiosk directly to the side of the entrance. Waited in line for a few minutes and then the cashier walked me over to the kiosk and explained all the steps for next time while grabbing my order.
Awesome service tonight for my family and I. I didnt get the kids name who helped us but he was a huge help, and extremely patient.
I walked in with an idea of what I wanted, I had issues finding 1 item but after asking for help I was able to find it. They are knowledgeable in what they don’t have but will tell you if something they do have is the equivalent or better. For example I wanted insulated socks they don’t sell them but told me that cabin socks were far better at keeping feet warm.
I went there to get baseball pants for my 6 year old son, as tee-ball season is a few weeks away. We just received his uniform requirements from his coach the evening before. They were completely out of youth sizes. A sales person watched me move from rack to rack for quite a while, then the same sales person approached me and asked if there was something that I was looking for? I said, Yes, I am looking for gray baseball pants in a youth small for my 6 year old son His response was, We dont have any, its late in the baseball season. I had said, Tee-ball hasnt started though. He said, We dont go by tee-ball season, we go by high school baseball and as I said, its late in the season His demeanor started to become more angry and I responded by saying, Okay, I understand that, but the size that Im looking for is youth small, not a lot of high school players are wearing youth smalls. He just stared me at me and walked away.Look, I understand that items are out of stock, or that youth sizes are harder to come by, that isnt my what Im frustrated with. The people on the floor should be used to people asking questions. So my tip to this frustrated sales person, please dont approach a customer if youre just going to be angry and unprofessional. Take a deep breath and realize that people are going to ask you questions, especially when your response is flawed.Ordering my athletic gear off of Amazon from now on.
I stopped in to grab a quick gift for the girls in my life. As the father who does not do much clothes shopping I was able to pick out perfect outfits and had a great experience at this location. And their Yeti selection was on point. Got me for 2 on the way to the register.
This place is great for your families sporting needs! Was intimidated thinking they were going to be overpriced but was taken by surprise when i first started coming to Dicks, they have reasonable prices and every time we have needed anything for a sport they have always had what we were looking for! Staff has always been helpful everytime we have been there. Well set up and clean.
Say they have bowling shoes but they dont
On Saturday morning June 1st I went to Dicks Sporting Goods in Erie PA. to purchase a GPS watch for golf as I had left behind in golf carts in the past my hand held GPS, and a range finder at different times. I wanted something that was basically attached to me. Went directly to the golf department and asked a young clerk to show me the GPS watches, he showed me a display, prices ranged from a low of $149.00 up to just under $500.00. I asked what the difference was between them due to variation in price, he said I dont know, I asked could I try some on to see how they fit, he said I cant take it off the display the buzzer will go off. I then said how do you charge it or do you replace the batteries, thats when an older clerk near by said you have to plug in into your computer. I said OH, it has a USB set up, he said I dont know about that but it has to be plugged into your computer, I said ya like my phone, he replied along as it gets plugged into your computer. Here I got sarcastic and said what if I dont have a computer his reply was everyone does. Then I said to the both of them let me get this straight, you dont know the difference between the various watches and brands, I cant try one on, you cant show me a box so I could look at the charging port or plug, I then did say what the hell good are you guys, thru my hands up in the air and walked out. my plan was to buy, not shop but buy a GPS watch and golf balls for my wife, I left with nothing didnt spend a dime. Ultimately went to small golf shop didnt buy a watch but bought another type GPS, my golf balls and also had 2 custom clubs made, spent over $700.00 at the next shop and Dicks lost the sale and actually got me to write my first ever review of a business, because I didnt get treated like a customer that actually wanted to spend dollars at Dicks. Truly amazing way to run a business. I own a business I have sales personnel, If I ever heard one of my people talking to a customer so ignorantly within 30 seconds theyd be on the outside looking in.
Some staff on the punching bag section are wird. One lady in the store looked mean when she asked if she can help me. At least smile even a little. I know she is not . But you have to make customers feel welcome, if not, they will feel regected and they will never come back to that store. Products for sale are very good. You can find good staff there.
Got my Lady an eliptical here - super helpful knowledgeable staff. Check out was a very long process, besides that, it was A-ok
After doing much research on the fishing kayak I wanted, I set out to find one. I turns out at the present time they are rare due to being a new model. Dicks Sporting goods in Erie was the only store in the area with one is stock. After spending almost $2000 on the kayak I got it home and started the simple assembly. When assembly was almost complete I noticed some vital parts were missing. The rudder assembly pins and seat slider retention parts were missing. I understand that things like this can happen so the next day I made an attempt to contact the person I bought the kayak from (Dan) to let him know of the issue so we could get the parts ordered. He wasnt working and I was told that he was the only one that could help me so I called him and left him a message to call me back when he was working again. 2 days, no call. I called and again left a message. the next day he returned my call and I let him know of the issue. he said he was going to call the kayak company and call me back in which he did fairly quickly. He said that I needed to send him pictures of the hull (serial) number and the assembled kayak and pictures of where the missing parts were and he would get the parts ordered. The next day I emailed him the pictures and information he requested. After the email I called him to confirm that he had received the email. He never called back so I assumed that the pictures came through. A week passed and I called Dan to get an update on the parts... He said he never got the email. I was furious but remained calm. I confirmed the email address with him and sent the pictures again, this time I added my secondary email to the recipient list to make sure it sent. I checked my email and sure enough it went through. I called to verify but got no answer so I left another message. This was 4 days ago and I still havent heard back from him.I ended up contacting Perception myself to see if they would help me directly and after less than 5 minutes on the phone the parts are in the mail. I guess I should have just went to them first!!!I recommend that if you are in the Erie area and are looking for any kind of sporting goods, that you avoid Dicks and instead go 1 minute up the road to their sister company Field and Stream where they offer superior service!!!
My husband sent me to the Erie store to purchase shotgun shells. I have never purchased ammunition before so I asked for help locating 20 gauge shells. The sales associate found them on the shelf and gave them to me. When I gave them to my husband the next day I was told I purchased 12 gauge. My husband went to the store to return them and the manager refused to take them back. He explained that even if the associate mistakenly gave me the wrong ones there was nothing he would be willing to do. My husband asked for $4.88 in the form of a gift card and he would take back the shells but the manager said that is not how things worked. My husband and father-in-law walked out of the store very upset. Because the manager wouldnt do anything the store lost out on sales of two pairs of Muck boots that day. I dont think the on duty manager understood how things worked. Very disappointing.
Ordered a product when there was a 40% off one product promotion going on. Got an email the next day stating that due to an error on Dicks part they didnt have the product to fulfill my order. I then contacted customer service to see if they could at least get me a 40% off one item coupon to make up for their error and so I could order something else being able to take advantage of the promotion. They refused. Poor customer service.
Seriously Disappointed in their softball selcetion for our area. Softball is quite big here and this store only had one pair of girls softball cleats to choose from. Then went to buy my older daughter a pair of ladies softball pants and all they have is baseball pants. The gentleman I asked about it said, well theyre pretty much the same thing. I said, actually no, a young lady is built differently than a young man and would like to wear something that actually fits them properly.
Staff up front very nice. The guy in the shoe department was the abosolute worst. He cared more about hitting on girls than measuring my sons foot so he had to go in the back 4 times to get the right size. If he wouldve taken the 30 seconds to measure my sons foot we all couldve went about our day. Instead i got attitude and so did the other customers that were waiting while Romeo chatted up some ladies. I hope he atleast got one of their numbers.
Great selection of items. The pricing was competitive. I had an issue with both purchases though, which they did fix, still was annoying. I would recommend in the end though.
Spent over an hour and a half inside this store. Started out in the golf area and ended up there as well. Great selections and you can find some great bargains if you take the time. Friendly and knowledgeable staff.
I recently purchased one dozen carbon arrows at Dicks and had them cut. I informed the staff that I wanted them cut to a certain length. When I got home, I found that the staff had cut them 1 inch short. A few days later, I attempted to return them and the front desk was extremely polite and helpful. In the archery section, the worker informed me that the tech who cuts the arrow was out, and he would leave a not for him to cut the arrows to length when he returns. Two days later, I returned to the store to find only 1/2 dozen arrows cut and the same staff working the store. The tech in the archery section told me that in the two days I was gone, he had learned how to cut the arrows and would finish cutting them for me. The staff at the front desk remembered me and was happy to help me complete my return. After an initial disappointment, it was very relieving to see how the staff is so willing to help and to continue learning. Well done.
I received an email that Dicks had items on sale for a limited time. Their notification said you could order on line or go to the store to get certain items. After checking for availability, I went to pick up the items which were supposed to be available and on sale. Only one of the items was available and not on sale. The store personnel told me to come back with a copy of the email. Instead I went to Wal-Mart and picked up the same items cheaper.
This store has alot of selection but I think the prices are a bit high, I paid $40 for a pair of receiving football gloves..
This is a good Dicks. Lots of help available. We were looking for adult soccer shin guards, the selection was very limited. We did find something that worked. When in Erie, I would visit again.
This place used to be really good but now most of the people who work here are extremely snobby and rude, prices here are outrageous and everybody here never helps and wants nothing to do with you.
Bought running shoes. Service was good & learned information on some different brands. Prices are inline with other stores. I would recommend shopping there.
This store is always a delight to visit. The merchandise is well-organized, it is easy to find items and locate them, and the staff is very helpful. There is never usually a long wait for check out either which is a plus.
The employees here were very friendly and helpful. When I needed to find a section, the guy ped me right to it and I found everything I needed. Our cashier was very nice too and patient.
This is a used desktop computer. Worked great for me; I was just looking for an upgrade, so I decided to sell it. This includes the computer, and the power cord. Great for browsing the web, watching YouTube videos, listening to music, light gaming ect. On Fortnite you get an average of 20-30 fps on the lowest settings. The computer has few light scuffs that are barely noticable but they do not effect the computer at all. The computer does not have built in wifi so you will have to buy a wireless wifi adapter or just plug in a ethernet cable. This computer comes with windows 10 installed, and it has been factory reset. If you have any questions, please ask.
Went there looking for a water bottle to take on hikes. Very disappointed in the lack of selection. There was a choice of one style of bottle that would be appropriate for a runner. I would expect a better selection.
Good clean store but need more employees on the floor
Customer service in the shoe dept was horrible!!! Not very attentive!! Stood around waiting for help 20 minutes. When I finally got some attention and asked to try on 2 different pairs of shoes, the clerk came out and sat the shoes down at least 10 ft away from me saying,here Lost out on a sale!!!
I am very pleased with the sales person who be helped me with a purchase of a Barnett crossbow. He went out of his way to get me exactly what I wanted. Thanks again Al Frantz
Ordered a pop up fire pit, picked it up curbside one hour later. Quick and easy!
Holiday season and 4 lanes open with a line going all the way to the back of store. Buy on line next time. I see several people in other departments doing nothing. Teach them to run a register
Great service and selection!
Good place to shop lots of inventory
I went to get Steel Toed boots and they found them for me quickly and efficiently. The workers were also kind
Staff is so helpful! Another wonderful experience!!
Camping area small with little inventory. Clothing for fashion, limited brands. No decline weight bench.
Pretty sad you can’t get a single winter coat in January... no selection. Only XS. Pathetic.
Hung out at the bike section waiting for someone to help with a large purchase. After watching three employees veer off after noticing me, I left to take my business elsewhere. Also employees dressed like they just came from the gym makes it hard to identify them as employees.
Nice employees, but never ever use their assembly and delivery service, it is the absolute worse!
The prices arent great at any Dicks and their sales are paltry, but with the right coupons that are often available you can find SOMETHING to buy from their admittedly great selection of sporting goods for a good price!
Didnt have what we needed and told us no one around would either...needless to say Erie sports store had what we needed.
Nice place for all your spoting needs. From a Canadian shoppers pt of view, prices are on par with shopping in Canada.
Young girl answering phone very helpful and enthusiastic.
Emily. Wonder wonder employee. Super helpful and grateful! Found us the best coat!!!
Very friendly and helpful staff. Good variety of clothes and sports shoes/equipment.
They do NOT HAVE what they say on their website their employees are rude and nasty 😤
Enjoy this place every time. Got some great deals on their last tent sale
Sales are okay, coupons are a good thing. Prices are high without either a sale or coupon.
Great location lots of gear in stock and associates are great.
Good selection, lots of sales. Store was clean and not run-down.
Staff was very pleasant since selection of merchandise
Clean store nicely stocked a little overpriced on some things but great deals on other things.
They had exactly what I was looking for
Nice place to shop, a bit expensive. Friendly staff always willing to help.
I got a new nike basketball and it was really cheap other than i bought a coffee and it costed 4 dollars
Prices are usually on the high side but if you get there at the right time the discount or clearance priced items is when to buy
Not a fan of the service but there isnt many options to buy sporting goods in Erie.
Good not enough weatherproof boots want size 13 D
Hunting/ammunition department is practically non existent, waste of a trip.
To high priced I wont go back Cabelas or Bass pro are much better
Nice store.
Great staff. They have good things that they sell
Took my grandson to look around.
The manager is nice. Not all of the employees are friendly or helpful.
Very nice store and big selection of Under Armour.
They do not support our military or veterans.....will never biy anything from them ...too damn pricey as well
Great selection of clothing and gear. Prices are geyenormuus!
Always have what I need. Great sales associates.
Price check. Label things more. Didnt find the bobbers I wanted either.
Never really shop hear but when I do its usually a good experience
Will stocked store. Clean. Very nice staff
I took my business else where when they became Anti-Gun
Pretty expensive, staff was useless after we waited 30 minutes for some one to help.
Only one issue in would state is tgat for the Holiday season , more cashiers
Nice store, usually have to buy online because too expensive
Great, quick service to help me get what I needed.
Clean organized friendly staff not pushy.
Nice place. Just nothing for larger people. Notjing in 2x or 3x
Associates were alert, welcoming.
Nice staff and good prices
Very clean and well kept with a good selection.
Great help, their company values I appreciate. Very helpful
Very mixed experiences, sometimes you find what you need or get help and other times they make stuff the biggest pain
Great place to get your sporting goods.
Really good sales going on. Awsome.
Great deals on bikes and kayaks today.
Nice selection very nice associates
Never ever ever ever ever ever have enough cashiers at this store!!! Soooooo annoying!!!
Good store, seems expensive for the average person
Way better than Erie Sports Store
Always my go to for sporting goods!
Their lacrosse section is sad and their basketball shoe section sad
We called for an item in stock get to store and item is not in stock
Hard to find what you need when you need it. The rewards program is a joke too.... Unless you play sports year-round
Never have been there but here lots of good a bonus
Good luck finding help. Staff is young, rude, and completely no help.
Nothing special. Just another sporting goods store.
Only place I go for my kids soccer needs!
Love this store always something new
Sales!
Erik in the shoe department was on point. Thanks for the help.
TEMPERATURE IN STORE WAS HOT AND UNBEARABLE
Everything you might need. Unfortunately pretty expensive.
Useful items, but pricey!
Costumer service is sucks! Jeremy is really rude !
Easy shopping.. Fair prices.
Expensive but really good stuff
This store has every sporting equipment
Jim was a very knowledgeable person
Usually have exactly what Im looking for.
They have everything im looking for
Great quality items.
Awesome staff and selection
Tons of great deals
Great for golf equipment
Sports Heaven, Great Prices
Staff is rude to anyone with Autism
Always fancy inside
Excellent customer care!!!
Not helpful. ..poor service
Good golf service
Very high priced.
Great selection.
Good but expensive.
Great Store!
Hunting supplies for hubby.
Very helpful people
Good
Great staff
Wide selection
Good service
Prices to high
Helpful staff
Had what I needed.
Was a mess.
Overpriced...
Helpful staff
Had what I needed
Total reviews rating 3.9
154 Reviews for DICKS Sporting Goods 2023:
Review №1
2022-02-02I had placed an online order early this morning, for in store pickup. Upon entering the store, I was greeted by an associate.He then directed me to the merchandise pickup area. After showing my ID, and email confirmation, my item was provided.Their associate was very pleasant, and polite. The store was clean, bright, and well organized. Overall a GREAT Shopping experience. Thank you
Review №2
2022-05-22Liz in the sneaker Department is amazing. Very friendly knowledgeable and great with kids. I will definitely be back due to her amazing customer service. Thanks again Liz
Review №3
2022-03-25Picked up a NIKE Lanyard...Theyre above and beyond helpful!!!
Review №4
2022-04-12Only carries Innova golf discs, and the prices are not labelled properly on the discs, so you’ll be paying more than expected when you get to the register. Disc was labelled 17.99 on the sticker, was 21$ before tax when I actually paid.
Review №5
2022-04-14I just dont understand the incompetent management, fishing license has been a problem for yrs. Never will I again be getting a license or tackle from there. Walmart prints license and along with several other stores. Slackers.
Review №6
2022-01-02Forgot to take the security tag off my new ski goggles & went back at 7:15 when online it said they closed at 9 & the doors were locked & everyone was staring & laughing without simply telling us they were closed. i just wanted the security tag off so i could use them the next day at the peak but now i can’t, thanks. maybe do your job in the first place & it wouldn’t be a problem.
Review №7
2022-04-06Shout out to Erie store employee Doreen for finding and returning the giftcard I had dropped while shopping. She certainly made my day!! Thank you Doreen!!
Review №8
2021-08-08Mitchell May helped me 3 times so far with new golf clubs, new grips and a new putter. He did an awesome job explaining everything, answering my questions and even did our grips right as we were shopping. If you need help with anything golf he is your guy to ask.
Review №9
2021-03-21Called twice today and received no customer service at all. The first time I called, it rang for over 3 minutes, someone picked up and immediately hung up without saying a word. I gave them the “benefit of the doubt “, just in case the phone some how hung up by accident. I gave it a couple minutes and called again. This time, a nice lady picked up after the phone rang for another 3 minutes. Turns out, the person who picked up was a CUSTOMER who informed me the phone has been ringing constantly all morning and employees are not paying any attention to the phones at all. They’re simply IGNORING the phones. She felt she had to pick up because she couldn’t stand the constant ringing anymore. I thanked her and appreciate her effort to do something about the situation.The least they could’ve done was answer quickly and tell me they’re either swamped or understaffed or something. Hanging up on a customer, ignoring communications, and ignoring calls to the point of CUSTOMERS having to intervene is pretty unacceptable.Add: I have been to this location a dozen times just to look, required service on a handful of times, and received good service on two of those occasions. Seems the consistency of service may be a significant concern.
Review №10
2021-11-26It was great. Garrett was fantastic. He gave us great customer service. He helped me purchase a treadmill that was on sale.