Dominics Appliances in Philadelphia
Categories
Location on the map
Philadelphia, Philadelphia County, Pennsylvania, US
Service options
Accessibility
Offerings
Planning
Site: http://dominicsappliance.com/
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:10AM–5PM
- Sunday:Closed
Great pricing. Answer all our questions. They talked to us via text. They even answered on a Sunday night. I was very surprised.Update: came to deliver the refrigerator. Measured my door. Told me the old one wont not come out. But, they could get the new one in. They didnt even bother to try. I dont know what to tell you was what I got. They left. In The mean time. I bought a refrigerator from another company. Would you believe. The old refrigerator came out. The new one is in. What a miracle. Service seemed good until that point.
Not only was I able to snag a delivery slot for next day, but the was way lower than one of those ‘big box stores’.At the ‘big box’ stores, they’re happy to take your money. They’ll get the address wrong, the date wrong, the time all wrong; no phone call so you can scramble home. Or maybe it won’t be in stock.Delivery crew from Dominick’s called 30 mins ahead, were unfailingly polite. But with temperatures around 100 degrees, they even went the extra mile, in the face of unexpected adversity.I feel guilty I couldn’t tip them more than the money in my pocket.
Mark at Dominics was very helpful. I told him what I needed from my new appliances, and he made suggestions that fit all of my requirements and had a few ideas I hadnt thought of. Their prices are very good and I would definitely recommend Dominics to anyone looking for new appliances.
When it comes to appliances, don’t mess around with those big box stores. You are not going to get the customer service you deserve. I have ordered from Dominic’s not just for my personal house, but for my job, as I worked in commercial and residential real estate. The guys are always friendly and give competive pricing. You want buy from the mom and pop stores bc who is going to fix it when it ultimately breaks? Let’s face it, the average appliance now are built to have short life spans or just not built great anymore. Dominic’s is one of those rare businesses where there’s a person at the other end of the phone line. You wont’t regret having that peace of mind.
It was a pleasure dealing with Pete, the owner......he was extremely willing to help my mother and the refrigerator is being delivered tomorrow morning and also going to remove the old one for only $20....Great service and great company.....I am sure the delivery tomorrow will go smooth as well - will keep you posted..
I’ve chose this appliance company based off their good reputation (word of mouth). I must say that they have surpassed my expectations. The price was very good, because I was able to compare the exact model. I was also able to get a fast delivery date which worked out perfectly. Kevin & Pete assisted me and they were both a pleasure to do business with. No stress with calling multiple businesses because I received a good and honest price!
I cannot endorse Dominics more enthusiastically for their work. We had a very drawn-out issue with one of the large box stores not delivering a refrigerator. The issue dragged on for about two weeks passed the original delivery date and only ended when we cancelled the order.We found Dominics online and decided to purchase from a local business, and boy, were we happy we did! The service was great from beginning to end. The salesman Pete helped us arrange delivery within the week. The delivery men were exceptional! They arrived within the window, removed the old fridge quickly and efficiently, and got the new fridge installed without a scratch to the unit or our walls -- a pretty impressive feat for a narrow house in South Philadelphia! Based on this interaction, theyll have all of our business going forward.We love supporting local businesses and were happy we found this one!
The prices are very good. They have many products in stock. There sales people are very professional, helpful and knowledgeable. They took their time to help me choose a product and plan the delivery time. Im in new York and I have an investment property in Philadelphia, and they made everything easy for me. I was able to purchase the appliances and plan the delivery dates over the phone, with a lot of confidence. I will be using Dominics appliances in the future. I highly recommend them.
I have dealt w/Dominics in the past & presentVery good affordable prices, great selection,If they dont have the appliance or appliances your looking for they will get it. They stand by everything they sell parts & labor warranty.Their delivery people are very professional,clean, knowledgeable & courteous. You wont go wrong!
My washer and dryer were delivered today. I can’t tell you how grateful my wife and I are to the 3 guys that delivered and installed these appliances today. We have a third floor installation that was very challenging, and these guys went above and beyond to make sure everything was right.Thank you for everything!!!Larry
These guys are so great! I think you get better service if you go into the store, dont call, theyre super busy. What a wonderful group of helpful guys. Much better than going to a big name store. Great prices too, so why wouldnt you shop here? They didnt have the washer and dryer I wanted in stock, so they ordered it and Im getting it within 3 days. Delivery prices are reasonable too, even considering I have (like many of us in S Philly) a very narrow staircase. I highly recommend Dominics.
I am so glad that I chose Dominics Appliances for my new washer. The man at the sale desk was so knowledgeable about widths, depth and warranties on the different machines. My new washer will be delivered next week. I am very happy with their selections and service. I visited a nearby appliance shop before I visited Dominics. That place told me that I would have to wait 3 weeks before any model was available and that when it did become available, I would have to pick it up because they didnt have anyone for deliver and hook up. I then walked into Dominics and purchased a new washer that is being delivered and hooked up. Thank you so much Dominics Appliances for being my new go to place.
Do not like shopping for appliances, find it boring. Gentleman behind the counter told me what to check on my old dryer because it wasnt heating anymore, but my dryer doesnt vent outside. He was then very helpful finding me new dryer, and being delivered on Monday, Whole process took about 15 minutes
I was looking for a large a/c unit. Although it was my first time coming into the store, I felt and was treated like family. The prices are great! Everyone is super friendly. There was no pressure. I ended up going home to further investigate the unit and came back the next day and purchased it from them. It was a great experience! I will definitely be back for any other needs that arise.
Excellent service in purchasing and arranging installation of an over the range microwave. Salesperson helped us choose a perfect oven for our needs. Great flexibility in arranging the delivery, the installation, and the disposal of the old microwave. Thank you Dominic’s Appliances!
Dominic‘s has been extremely helpful assisting me in acquiring the right appliances for three different houses now, including two full kitchen renovations. I always feel they are treating me fairly and respectfully, their deliveries are on time, and their prices can’t be beat. Highly recommend!
Mom and Pop shops like Dominics are way more customer friendly, as well as price friendly compared to the co glomerates like Best Buys and Sears. Those companies kill you with installation fees and remove able fees, where Dominics installs for free and charger$20.00 for removals. Its definitely not surprising, thats why it pays to keep the money in the neighborhood when it comes to purchases.
Great prices and Quickest transactions Ive ever made. Called up with the model number of the washer I was looking at. And with in 10 mins we had delivery set for 3 days after purchase. Professional and polite staff no pushy sale person to deal with.. they got me squared away and delivery was a full week before any other retailers in the Philadelphia area. Would definitely do business again and will be recommending Dominics to everyone who is looking for appliances.
After a big named home improvement store failed us in regards to delivering a refrigerator, Dominic’s Appliance saved the day! The men were able to take our old refrigerator out, through a narrow doorway, and bring our new fridge in without any problems. They worked fast and did an excellent job! This is the place to go. You won’t be disappointed!
Just purchased a gas dryer in under 5 minutes! My sales rep Mark was friendly and incredibly knowledgeable. And, as if my experience wasn’t pleasant enough, I got the best price compared to other vendors. I have been buying from Dominic’s for years and will continue to do so in the future. I wish all of my shopping experiences were this easy;)
I got my microwave replaced with Dominics Appliances yesterday and they came an hour earlier than expected. They were polite and friendly. The job was done in under 10 minutes and the microwave works great! I especially appreciated that both servicemen were generous enough to inform me that they were vaccinated while still wearing a face mask prior to entering my home. I will definitely be recommending Dominics to my family, friends and clients :)
The staff at Dominics Appliance, was very polite and straight forward in the purchase of the dryer that I purchased. My time in the store came with ease and confidence in my purchase. They asked all the right questions and made the point to Aleve us of the price, delivery and installation of our product. The installers came an torn down the old dryer and removed it, then installed the new dryer without any problems. The purchase, delivery and set-up took a total of just a day and a half. Thats the kind of service I can appreciate, and will do more business with this company in the future
Dominic‘s prices were great and the delivery team was even better. I tried buying my appliance from a big box store a month later I still had no washer. Dominic‘s came through within two days with a much better price and delivery that week. Next time I need an appliance they will be my only call!
Dominic’s appliances is always reliable, with fast and friendly service. The guys that work there are great, and they seem to really care about getting you the right deal/item for whatever you’re looking for. I’ve gotten air conditioners, a dishwasher, and now a refrigerator from them. I feel good about calling on them instead of the local big box store. I recommend them for sure.
Dominic’s is the best local and reliable spot for all your appliance needs. Living in South Philly, I’ve learned we need a specialty washer and dryer called Speed Queen because they can be disassembled to fit down the narrow basement stairs and reassembled and hooked up by pros! Dominic’s gave me the best quote in the neighborhood and a quick delivery. So grateful to be able to shop local with such high quality.
Excellent experience. Ive been buying my appliances from dominics for the past few years. Do yourself a favor ditch home depot. Once you know what you want these guys can get it fast with comparable prices. Delivery on major appliances has been on time and without issue. Ive installed all appliances in my own so cannot speak to installers.
My contractor, Lino Carosella who I have worked extensively with was very clear. You can pay us to reconfigure your steps to fit a new dryer or just call Dominicks. LOLI have done business before with Dominicks; not only are they price competitive but actually solve problems for landlords like me. I had to buy a SpeedQueen that could be disassembled, are then reassembled and installed. Only that make and model can accomplish that. Yes, It is more money - its also the most trusted commercial appliance made. In this case you do get what you pay for.They solved my problem and in only a few days it will be delivered and done. Dominicks … The best service, the best price. And really great people you can trust. Next month, a new washer and air conditioner. :)
The buying experience with Dominics Appliance was outstanding. I could not be more satisfied. Our sales rep, Kevin was very helpful and answered all of my questions and helped me picked the best product for what I was looking for. The employees there were easy to talk to and very informative, Mark Fee is another asset to this company too. It is a pleasure having such a great store in my neighborhood.
The sales people at Domino’s Appliances were amazing.They beat the box stores price by $500.00I much rather deal with a small business then any big box store any dayThe delivery ,These guys were great 5 stars for them too,On time , professional and they Did a fantastic job installing my new double oven.Five stars across the boardService price and installation.Rick Castagna
After going through all of quarantine without a dryer, we were happy to finally be able to purchase a new one! I cannot recommend Dominics Appliances enough! They were very familiar with the size constraints that come along with living in a rowhome and knew exactly what we needed. From the quoting process, the ordering, and through to the delivery and installation, everything went smoothly. Every single employee I interacted with was extremely friendly, and the work was completed in no time at all! They gained a new lifelong customer!
Absolutely go to this place for your appliances we were going to go to another big box store and buy appliances as you can see and we went to this place to check your appliances as our contractor told us to do and we saved hundreds and hundreds of dollars by going here and not only did we save money we did not have to wait months and months for the appliances to come in we even got the same exact appliances definitely go here
Dominic’s appliances is the BEST option when looking for appliances. I have not had a bad experience with them at all over the past decade. They’ll even tell you if you can get a different brand for a lower price! I love that about them. They’re personable. They’re professional. They won’t give you the runaround. I ordered a fridge today, and it’ll be here in 2 days. Said and done within 10 mins. They are going to continue being my go-to appliance store!
Fast, responsive and professional service each time I’ve called or visited. The team goes above and beyond expectations, to meet my business needs and this allows me to focus on everything else. Any issue we’ve had with delivery or quality has been addressed expeditiously. 10 stars for them.
I will NEVER buy appliances from a big store again. This has been my 3rd experience with Dominics. The prices can’t be beat for the quality of the brands and models. The best customer service and such a high level of professionalism from every delivery guy and installer. Highly recommend!!!
Ive been doing business with Dominics since the Eighties. Ive bought appliances for three houses, sent family and friends always with good service and great prices. Pete and his staff are helpful and informative about there products. I would recommend Dominics to anyone looking for friendly service and great prices.
Response was very quick to our request for a repairman to look at our old stove. He came the same day, in fact. When we determined we needed a new stove, we got excellent help at the store and as we determined, a good price. Installers were also good and efficient. One quibble: They did not wear masks.
From the start, as nervous as I was to purchase my 1st stove EVER, the owner made it feel like a cake walk. Had to get a 24 stove which is such an odd size and not many carry. Dominics did and delivered within a week and quite a reasonable price. The installers, Mike and Mark, were the best and the funniest. Thanks Dominic for a wonderful experience on my 1st stove purchase.
Wow. I want to replace all my kitchen appliances. I’m not in a rush and I know COVID has affected supply and prices. But when I called to ask a few questions, they basically said, don’t bother coming in, there’s very little supply, prices are through the roof and we’re really too busy to answer questions anyway. Even if it took a few months for me to find what I’d want, you’d think they’d want to earn a new customer. I’d do better at Home Depot for heaven’s sake!
I have been a Dominic’s Appliances customer for over five years. I’ve bought gas ranges and refrigerators. I just purchased a washer and dryer. Their prices are very competitive and always the lowest around for quality products, and they have great customer service! As long as they continue having the best prices for quality products and great customer service, I will continue to be a Dominic’s Appliances customer for all of my appliance needs!
Dominic’s Appliances saves the day, again!! I buy all my appliances here since older Philly homes often have narrow doorways and stairs that modern appliances can’t fit through. Just tell them the width of the space and they’ll find the perfect appliance they can disassemble to move and reassemble on the location. Purely a service you won’t find at any box store!! I wish I could give more stars! I highly recommend Dominic’s Appliances if you appreciate high quality brands that last a long time, great prices, and the best customer service in the city.
As always Dominics Appliances is the absolute best Appliance dealer in the city and in the tri-state area for that matter. The prices are unbeatable and the service is top notch. I’ve been purchasing my appliances from them for 25 years now. Forget about the big box retailers go to Domenic‘s for personal service and the best prices.
I was able to walk in, request what I needed, and receive my stove in two days. I even ordered the wrong size and they were able to get me the correct one in two days! The delivery guys were kind and attentive. I recommend adding cash app for your delivery drivers. You know, us ole millennials 😆 who carries cash anymore?
I have done Business with Dominics for 25 years and they have always been great to deal with. Their prices are very good and the service they provide on deliveries is very professional. I would recommend Dominics to all my friends and anyone who is looking for appliances.👍🏻
We have been working with Dominics for several years and Pete and Anthony are so great. They deliver and service our properties for us super quickly and always keep us updated with any ongoing repairs. Absolutely the best appliance company you will find in Philadelphia!
The service was amazing. I did a little social experiment. I went in the store looking homeless. And they still showed me kindness respect and dignity. The delivery guys were amazing and caring. Im a lil antisocial. However the whole shopping experience was absolutely amazing . Im going back for a refrigerator soon.
From the moment i walked in the door, I was waited on right away. I was shown different refrigerators and was explained all about each one. The salesman at the register has excellent customer service and I would definitely refer family and friends to go there ! More places should be like this place. I felt comfortable and was very happy and satisfied when I left!
Im a contractor and I go to Dominics exclusively to buy appliances for the kitchens I remodel. The staff is nice and helpful, quality appliances and their prices are very good. Defects happen but I have yet to come across an appliance from them with defects or damages. Legit company, great staff working there. I recommend then 100%
Today customer service is so important when you buy a product. I have never received such amazing service as I have from Dominics Appliance. They were detailed in their explanation while being kind and articulate! Will definitely be my go to for appliances in the future! Thank you Pete!
Our washer just stopped working and I knew it was time for a new one, already had repaired it once. We went to a large chain and picked out a washer and they told us it would be 2 month until delivery. A fried. Recommended Dominic’s Appliance and I went there on a Tuesday and had a new washer delivered and installed on Friday, with removal of old washer! The Best!!!
Pete and his team member had me in and out in less than 15 mins. I came in looking for a chest freezer I spoke to Pete and he gave me a hella deal I couldnt pass. This is how you do business hands down best customer service and from now on all my business goes to Dominics Appliances. Shop small people support your local businesses and people in your community.Btw they deliver theres a small fee but its worth it and dont forget to tip your delivery please.
My refrigerator went during the pandemic and needed a new one ASAP. I called Dominics appliance and they checked their stock and was able to deliver the next day all while giving a price comparable to other stores. I truly appreciate it! Great service and I would recommend them to anyone!
I love Dominics. I’ve bought multiple appliances from them, including two refrigerators, an oven, two dishwashers, a microwave, and recently a washer/dryer set. They always beat Home Depot’s price, and the service is so much better. The delivery is terrific too. Their guys are professional and willing to work with row home owners to get appliances up stairs, and in hard-to-fit spaces. I cannot recommend them highly enough!
I bought a washer dryer from them. The experience at the store was great. They had what I wanted, was in stock and well priced.The issue was with the delivery and the delivery guys. They brought the wrong dryer and had to go back and came back the next week, which was fine.The guys who delivered were rude, had too much attitude, kept complaining how they hate their jobs, did not wear any masks or shoe covers and kept cursing at how heavy the machines were.On top of that, the washer door they brought up is all scratched up.If you plan to buy from this place, try to get your own delivery guys, dont use theres..they are aweful.
We had a slight complication with the gas hookup for our new washer dryer combo since the unique location of our gas nozzle was too far away from where we wanted the system and Pete arranged a guy to come out and extend the line for us. Very nice full service move at a time when many places don’t do that anymore. Trust these guys to treat you right. And the prices are great as well. Excellent place to do business with.
Washer started leaking and broke down today....ugh!!! 😒 Called Dominics Appliances at 18th & Passyunk, South Philly. We need a Speed Queen because its the only washer that can be unassembled to fit through our basement doorway. Not only did they have the washer I needed, was able to order it and schedule delivery next week!! 🙂 Thanks to staff at Dominics, especially Mark & Kevin, for your awesome customer service and for putting a smile back on my face today!!! 😀
Dominics appliance is AWESOME. They are very courteous and respectful. They were the only place that offered delivery of my refrigerator at my convenience because of my busy work schedule. No other place like home depot or Lowes can offer that kind of delivery. I would recommend Dominics appliance to everyone. And they have a lot of appliances to choose from. Thank you again Dominics.
I had to have my washer and dryer replaced-took 4 months for them to respond. 3 men came to my apartment to install it, I opened the door and none of even acknowledged me, walked right past me into my apartment. I went upstairs to get ready for work and by the time I came down they were all gone and my washer and dryer was installed. My kitchen floor was covered in water and mud and food from my pantry was all over the floor. On top of that, my walls had been completely scuffed up with black marks all over. Appliances work as they should, but horrible customer service.
Needed a new washer ASAP. Called Dominics appliance spoke with Kevin. He lets us know the available stock and set us up fast and much cheaper then the Big Box Stores ! I would recommend Dominics for all appliance.Thank you for Great Customer Service.Mike and Sandy Kennedy
I highly recommend Dominics Appliances! They were so friendly and made the process so easy from start to finish! We originally went to Home Depot and waiting two months for a delivery only to be told they could not deliver down our tiny street. We will use Dominics from now on! Shoutout to the delivery guys too, they were very punctual and professional even after seeing our very tight stairwell! Thank you Dominics!
I bought several appliances in the past from Dominics, had great service and good people that installed them. I like to support local businesses so I went backs. Bottom line I had a TERRIBLE experience with the installers, and then with Dominics. The installer scratched one of the appliances then Dominics gave me the run around. I paid Dominics directly for the installation not the 3rd party contractor. Then the contractor told me HE DOESNT FIX IT EITHER! Thank goodness they sent Brian to fix it; he introduced himself, was so very nice and completely professional. He fixed it in 15 minutes. They should just use him. I DO NOT recommend Dominics and will NOT buy another appliance from them.
Like other reviewers, I had a mixed experience with Dominics and would not recommend if you urgently need an appliance. I bought a washer and dryer and had a great experience with the sales part and we had scheduled delivery for three days later. On that day the installation workers came with the machines, saw our house, and current stacked washer/dryer unit and said they did not have the men or time to deal with our small staircase corner or to disassemble our current unit. After they left my husband and I disassembled the unit ourselves in 20 minutes. The next scheduled delivery we call at the beginning of the delivery time to ensure they would bring enough workers this time. At which time we were told they did not have enough workers that day and would have to reschedule AGAIN. At the next delivery only two workers showed up and my husband had to help them move the units and the rest went smoothly (except the installers NOT wearing masks in our house).I understand there can be setbacks, injuries, and people calling out sick. However 95% of this could have been avoided with clearer communication.
Great local small business, but I had issues with them not showing up when scheduled. Very nice and apologetic, but it made it difficult for me to deal with my father, who is elderly and didnt understand. I would still recommend them, though. They were easy to deal with, as I am in Oklahoma.
Dominic’s is great. They fixed both my fridge and my washer. Very responsive and easy to get a tech to come out. Used AJ’s before and they did ok but I had to wait way to long to get a repairman to come out. Both times I used Dominic’s they offered to get someone out to my house within 24 hours. The repair man they send out of awesome too. Really polite and knowledgeable. Highly recommend!
Ive been buying all of my appliances from Dominics for years and it is always a pleasure doing business. They have the best prices by far and their service is impeccable!!!! I highly recommend everyone who is looking for appliances to check out Dominics Appliances!!!!
This delivery was such a pleasure. They came on time, even accommodated my PT appointment. I live in CC, and we bought a refrigerator on Monday in the store, had it delivered on Friday. They took our old fridge out and brought in the new one, up a flight of steps, being careful all the way. I won’t buy appliances anywhere else in Philly. #ShopSmallBusiness
What a pleasant experience and the gentleman that helped me was wonderful he listened to what I wanted and showed me several of each appliances to pick from. I was at six different stores today and four yesterday wish this would of been the first thank you so very much cant wait to get my matching stove and refrigerator
Great customer service, They will do their best to accommodate your needs . Beautiful appliances available and fair prices ! Support this merchant if you like good quality and efficient service . I purchased several appliances and will use their services again when in need.
My dryer broke and I needed a new one. Because I live in south Philly all major stores didnt carry a dryer that would fit down my basement. My neighbor referred me to Dominics and they were GREAT! They let me bring estimates from other stores and they beat their prices. Delivery within 2 days and installation only took about 30 minutes. I had an issue with my vent and they came back the very next day to fix it! Couldnt be happier! Highly recommend! Great local business!
Lets start with selection Top name Brands,Lets start with service Better than any Coporate public traded Company, lets Start with pricing They buy like the Big Guys but serve you the way you expect to be served.Smile on there face and family style attention.If your a home owner or an investor you wont regret .Im a customer for 15 years and I never had an issue.
I have used Dominic’s for about 2 years now for allof our properties and it’s been nothing but easy going. Great communication and if ever a problem they handled it with no questions asked. Prices are great and many different options - I would get a price here before going to any of the Home Depot or Lowe’s
I must admit that I have shopped around.I usually buy between 5 and 10 appliances per year, mostly for my business. I have found these gentlemen courtesy , knowledgable, honest, and well informed. I no longer waste the time with other people. The pricing is always competitive and fair. The service is always great.
It was unbelievable quick. Told them my restrictions in measurements, and showed the only one that would work for us... In the store a total of 10mins...Second time here was only on the phone for 5 minutes got a delivery common in a few days always great very reliable.
Outstanding service. Purchased a microwave over the range. Folks were very professional in installing. Later, I purchased a refrigerator. Water dispenser was not working. They sent a repairman out to fix. Problem was not resolves. They sent out another repairman. Problem still not resolved. A third person was sent. Problem turned out to be that the water line was not providing water to the unit. Even though the problem was not their fault they did not charge me for the extra trips. Prices are great and the service is outstanding.
Like every household, we experience appliance failure. What can frustrate us more in a busy life, that is the last ting you need. I have bought freezers, refrigerator, air conditioner, dryer and washer all with confidence and insecurity of knowing the product is a good product. I will keep coming back as a customer and would highly recommend Dominic’s appliances to anyone. Go see for yourself. Great service and great appliances. Tell them Art sent you.
Our fridge stopped working in April- right in the midst of the pandemic. Lowes gave us the run around for SIX WEEKS! Holding our money and never delivering a fridge. Same situation with Home Depot, Best Buy, Sears Outlet/American Freight 🙄. We had to resort to using a college dorm fridge for a family of four in the dead of summer. I did a Google search and saw the WELL DESERVED stellar ratings for Dominics. Went down there and in less than 10 minutes, I purchased a fridge and set up delivery for THE NEXT DAY! They called like they said they would, delivered the fridge on time as promised, and kept it moving. I wanted to cry! SO pleased with my experience at Dominics! HIGHLY RECOMMEND!!!
The guys in the shop are great. Personable, attentive, and know what they’re talking about. The installers, however, were a totally different story. Nice guys, but messed up several times. They forgot to install a pressure hose within my washer which subsequently flooded my basement. They also didn’t put the hinges back on my door before leaving. I left three or four messages on their machine for the service department (after nobody picked up to a dozen or so over the course of several days) which all went unanswered. When a repair tech finally came out the next week, he was very pleasant and fixed the installer’s mistake within five minutes. I never heard from Dominic’s afterwards. It’s a shame, because I really want to use a neighborhood store and build that relationship after buying my new house about two blocks from the shop, but this is not the level of service I’d ever expect.
The washer works great but the delivery service was Subpar at best. They knocked my doorbell off ( it now doesn’t work) left water all over my living room floor and left my fabric softener floating in a nice little puddle of water and dirt in the basement . I called the store but no one ever got back to me
The customer service was quite good at the store. But The guy they sent over to install the washer/dryer didnt bother to install the water discharge pipe. I ran the washer and it spilled everywhere causing water damage into the 1st floor. When I called them about it, they said theyd send someone over in a week, so I had to call someone else to fix it.
When we came in on Saturday, October 3, 2020, it was great. Ask me again once my washer and dryer are delivered on Friday. Quick turn-around on the washer and dryer! It is no ones fault, but I hope our freezer comes in sooner than later. Thank you! RitaMarie (Franks daughter)
I keep coming back to Dominics for all of my major appliances. Ive received great and friendly customer service in the store, over the phone and by the delivery personnel every time Ive made a purchase (three in the last two years). Dominics carries all the major brands at the best prices in the City. Theyre always my first call when I figure out what brand and model of an appliance I want in my home.
Dom’s appliances is the best place to go in south philly, especially if you have a narrow door and it’s hard to get appliances inside. Everyone who works there is very helpful and help you get the best prices and the measurements that you need. I learned my lesson not to go with a large chain and go with Dom’s instead.Editing this two years later on 1/24/22: Doms delivered appliances to my new neighbor two doors down this past Friday on 2500 block of s. Juniper street. Except they left their big box full of trash on the block instead of taking it away after delivery. I called them Saturday to ask them what’s up and they confirmed their delivery guys should have taken the trash. I call back Monday morning to ask them to come get the trash (bc they hadn’t don’t it yet) and the guy who answered was very rude and said “why won’t the trash guys take it on trash day” then claimed he would let his boss know but then never asked for the address. Based on this experience they have lost me as a customer and I will not recommend them.
I needed a dryer to get through a narrow doorframe and found Speed Queen at Dominics. I purchased a dryer that they were able to detach and reattach the shell in order to get it down the basement. Now I have a 7 cubic feet dryer! Delivery was quick and the delivery men were so very professional and courteous. They even broke down the old dryer and took it with them, though there was a charge for that but it was well worth it. This was such a pleasant experience that it took me by surprise because I’ve had bad experiences with delivery service from Raymone & Flanagan every time. I am so thankful to Speed Queen for acknowledging a select number of people’s needs.
Total reviews rating 4.8
199 Reviews for Dominics Appliances 2023:
Review №1
2022-03-24Im so pleased and happy with the prompt and professionalism Nate the service guy provided at my house. He identified the problem order the part and fixed my washer machine within 3 days. Wow! I was impressed. I would recommend their service and reasonable prices. Thank you so much Carrie M.
Review №2
2022-02-25It is a night and day difference getting personal service from a dedicated shop like Dominics and breathing got head against a wall trying to deal with big box stores and whatever third rate delivery services they contact with. Dominics makers it West and gets things done properly. Its be a trade-off if the big box stores were cheaper. They arent. I see only upsides and an very pleased to have found them.
Review №3
2022-02-25Kevin was extremely helpful in helping me figure the correct gas dryer for my home . Dominic’s Appliances were recommended to me by friends & they were right that their helpful , pricing was good & coordinating the delivery & installation went smoothly. I’m a very happy with the entire process. I’ll definitely using them again in the future .
Review №4
2022-04-06We used Dominic’s to get a washer and dryer for our home during Covid when all of the big box stores were back ordered. They had a lot of items in stock and delivered within a couple of days. They guys were great and delivered our items in the pouring rain. I just purchased another water from here for my grandmother because of the great experience last time. Love supporting local business
Review №5
2022-03-23Working in property management, there s always a constant need for appliance repairs or replacement. Dominics Appliance provides both! I have been using them for years! Anthony schedules promptly and the service techs are great! They are honest in advising you if any appliance is worth repairing or not..and if it cant be repaired, the offer great prices on new appliances! I highly recommend Dominics Appliances!
Review №6
2022-06-16Dominic’s appliance is the best place for AC/ Refrigerator, washers & dryers. Great selection! One of the workers came out to measure my wall unit, Mike was awesome., need a big one, they had it in stock & same measurements. Well I had 10000 BTU now getting a 12000 BTU n it’ll fit in my wall.. getting it installed tomorrow, can’t wait I sweating 😓. Pete the owner was also great. I’ll be seeing him in the near future, other appliances r going, like they say when it rains it pours… 👍🌞 Thank again!!
Review №7
2022-03-07Buy your appliance from here, you do not need to look any further. After a recommendation from our grandfather we gave Dominics a call and were impressed every step of the way. They recommended the right appliance for our needs (not the most expensive one) and delivery was quick. We have a trinity style row home with a spiral basement stair and they were able to disassemble the washer (a speed queen) and put it back together in the basement, testing it before leaving. Will be back for our next appliance.
Review №8
2022-04-01We thought we would use Lowes for purchase and installation of a new oven. They made very big mistakes that resulted in us cancelling the whole order, and being refunded our money after a long day of waiting for a delivery that did not happen.We returned to Dominic’s, which we used before, and found prices there far more competitive and installation and delivery much more dependable. We will never make that mistake again!
Review №9
2022-07-06Pete at Dominic’s is extremely helpful! They are locally owed and operated. He always gets the best prices and provides superior service. In addition, when other places says it will take months - Pete is able to find it in days if not immediately. The good thing is Pete tells you want to expect and is honest about the options! No better place to buy appliances!
Review №10
2022-02-26When we discovered our washing machine broke, we knew Dominic’s was the best place for us to find a replacement. What we didn’t know was how limited we were with space to find a replacement - after renovating our home we were left with a very narrow opening to our basement. Mark knew the exact questions to ask to make sure whatever we purchased would fit in our basement and also to make sure we could remove the existing appliances. Upon delivery, the guys from Dominic’s broke down the existing washer and dryer to remove it from our home and installed the new appliances without any issues. Highly recommend!