Escape the Room Philadelphia in Philadelphia
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Philadelphia, Philadelphia County, Pennsylvania, US
Site: https://escapetheroom.com/philad...
- Monday:11:30AM–10:30PM
- Tuesday:11:30AM–10:30PM
- Wednesday:11:30AM–10:30PM
- Thursday:11:30AM–10:30PM
- Friday:11:30AM–10:30PM
- Saturday:11:30AM–10:30PM
- Sunday:11:30AM–10:30PM
I’ve done many escape rooms. This one was awful. Nice decorations but the puzzles were awful and the tall skinny lady with the short blonde hair was rude. Service was awful. Don’t have late games if your staff is going to have an attitude towards your customers for booking the later session
Super fun, but very rushed at the end. They said if u want a picture we are gonna have to do it quick cuz other people are waiting. Made me wanna just leave. Otherwise, the guy who started us was great.
Had a great time here! The room we did was properly challenging, and all the staff we interacted with were nice and helpful. Would love to come back soon and try another room.
Done a couple of rooms at this place. Puzzles are fun and about the right amount of difficulty. I would go back here.I think they focus more on the puzzle design than the theatre props (which I prefer) as it is an escape room after all. The puzzles are a nice mixture of different types and you need to work as a team to escape these rooms.Had a lot of fun both times!
This was such a disappointment. We love escape rooms and this was the worst one weve ever done.The room itself was dingy and dirty (there was an actual cockroach in the room with us). Things were broken (a broken table leg) and pieces of the wall and room decor were coming apart (molding on the floor, visible nails from behind a broken board...).The puzzles were obtuse and illogical, with a handful of useless details (animal shapes that referred to nothing, an overlapping blueprint puzzle that randomly varied in scale). At one point we were supposed to know to reach our hands into a hole in the wall, though there were several holes in the walls with exposed building materials and insulation visible.Our guide (Rico) couldnt have cared any less about us or his job...every time I asked for a clue I was ignored but when my boyfriend asked, he replied (albeit slowly). At one point, after we asked for several clues, he came into the room mid-game and showed us the tiny numbers written on the wall that we were supposed to see from across the room and in the dark and said Do you get it now??Just an overwhelmingly sad and frustrating experience. If youre a fan of Escape Rooms, Expedition Escape in KOP and Montgomeryville is fantastic! So is the Escape Game at KOP. We also enjoyed the Alice in Wonderland room in Coventry Mall. Good luck!!
Had a wonderful time staff was pleasant and helpful. My team leader was the Bomb!
Went with a friend. Had a great time. We almost solved the game!
The staff were extremely helpful and accommodating. A bunch of us were helping a friend propose to his girlfriend. We were running late so the staff closed the next time slot for us AND were super quick to react to changes in the plan. They stepped up and were a HUGE help. The room was super fun too. The meltdown room was neat and fit the aesthetic of the time period well. Will go here again on more casual occasions :)
Had such a great time! I definitely want to do it again and escape another room. I was a bit nervous because I wasnt sure what to expect or who we were going to be teamed up with but we really enjoyed our experience. We were teamed up with Emma and Kai. They were really cool and fun to escape the Agency room with. We are definitely doing this again!
Amazing to work with. They helped us plan a surprise engagement for two of our friends and were super willing to work with us. The room was well maintained and really cool! It was challenging but we still managed to escape! 10/10 would come back
Went with a group, did the dig room. It was hard but alot of fun. The actual business is inside the 1528 building, down the hall behind the security desk and down the stairs.
Fun classic escape room. We did the Agency room and in 5 it was the perfect balance of difficulty and fun. Highly recommend.
We went here for a work event and it was a good time! We were looking for a group team building exercise and this one was fun and challenging. The employees are very friendly and helpful. Our sessions started on time. We would definitely come back and do this again!
Was trash. i don’t recommend coming here ever. i was in a basement w no service. the lady started the timer when she felt like it, all of the guests weren’t in the building yet so unprofessional. we had 44 minutes when we entered the room. we did some puzzles but after a few minutes we realized it wasn’t challenging and fairly ignorant. so me and my amigos walked out in the middle of the escape room to go to ocean cityyyyy! ✌🏽
I would like to preface this with between the two of us, we’ve played 15-20 escape rooms: four star customer service, but two star room. We played the meltdown, and the first half was an exercise in frustration. Players should NOT be punished for succeeding, and as an escape room veteran, the unprompted clues really threw us off. The room itself looked like it hadn’t been cleaned, especially vacuumed, in weeks if ever. While not the worst escape room, it was certainly a contender. This game confuses high tech elements for good game design. I’ve never felt so frustrated and bewildered by an escape room. It felt like it was punishing us for just being in the room. On the other hand, the customer service was friendly, positive, and helpful. Although, their lack of uniforms and dress code was questionable. Location was not obvious, and the expectation of cell phones in the room was mind boggling to me. We just wanted a dry erase board... Overall, highly disappointed with the meltdown and salvaged by the customer service.
We did the Meltdown escape room. This escape room was a perfect level of challenging for our group of 7 adults that included some who have done escape rooms before and some who hadnt. We had a blast solving the puzzles. What puts this escape room over the top compared to others that I have done is the dedication that has been put toward the theme of the room. The decoration and other thematic factors of the room plus the quality of the puzzles led to a very unique, challenging, and fun escape room experience.
This is so much fun!! I really like that they give you clues along the way to help you out but the clues arent a dead give away. They keep you thinking the whole time. Very creative and interesting and a great mental challenging. The one hour time limit makes it all the more fun.Its very safe as well. Emergency exit buttons in every room, cameras in every room that the staff can keep an eye on everyone. they also let you know that if you need out before you have escaped, you can wave/call for them and they will open the door.My ONLY issue is that they sell 10 tickets a room no matter what. This means if you are in a group of less than 10, youll most likely be grouped with people you dont know. Wish they had a option for smaller groups. This isnt a deal breaker for me though as it could be a good way to meet new people.Im not sure if this is the best thing for very young children, may be best for teens and adults. Very fun!! I want to try all the rooms they have and I have already recommended it to all my friends!!
We went there with old friends to have some fun while the adults went to the Cheesecake Factory to have some food. Great staff, very helpful on the phone, very helpful at the lobby. There were a few board games to play while waiting, a nice little extra for decoration and actually useful. We did the Agency with 3 other people, all did a great job and we managed to be the first group out of the day! Great staff, just a little expensive. $30 a person, a little extra booking fee. Not bad, great experience overall.
Arguably fun, conceptually interesting, however the price is too high. 15 minutes into the room they let another 4 people in, which immediately created chaos. In the end, we solved and escaped the room.I would considering doing an escape room again, but the actual cost vs. my perceived value of this service is too high.TL;DR: Cool room, too expensive.
We had a great time! The staff was friendly and attentive. We played the newest room...Three Mile Island. The game was challenging, fun and exciting. We escaped with two minutes to spare! Definitely coming back to try the other themed rooms. Worth the money and then some!
Great experience and awesome staff. We came and had the room all to ourselves. It was quite challenging but it’s a good kind of challenging. It really tests how the team work together, not really how much knowledge you had to bring. Will recommend if anyone is into problem solving and teamwork
Thought it was a great time. Teamwork is definitely needed but easy to obtain even with people you dont know. Since it was my first time, I think it would be helpful to know that there are multiple rooms involved and that you may use clues from one room to another. It would give a broader perspective to be successful in escaping the room. Otherwise we had a great time and cant wait to do it again with our friends.
We did the Agency today with 3 adults and 2 kids. Brilliant! And the staff were so smart and helpful. We’ve done many (More than 10) escape rooms in philly, this was by far our best one so far. Very cool.
First time doing an escape room so nothing to compare it to. Scott was awesome. Fun guy and he really mustve paid attention because clues came just in time whenever we got stuck. Did not expect it to take place in 3 different rooms. We had a lot of fun and it was more difficult than I thought it would be. Would love to do it again!
Fine escape room, good service and easy setup with pleasent staff. However, the puzzles werent my favorite. The room we did (the agency) involved red herrings and had a (mildly) broken component, as well as a puzzle that had a solution that had a solution that felt like it broke the spirit of the rules.Overall, a decent experience, but the puzzles werent my favorite.
This was my first escape experience. My daughter was looking for something fun to do while she was home from school and suggested an escape room. Im glad she did and Im glad we chose Escape the Room Philly! The puzzles were interesting, the staff was amazing, and the whole day was fun! We will definitely be going back to try one of the other rooms when she comes home for Christmas break!
Amazing time! If youre looking for something fun and different to do with a group of friends, I HIGHLY recommend! We purchased all the tickets so that it was just us and our friends in the room. Everything is put together SO creatively and the staff there is awesome. Definitely check it out. Itll put your brain to work and give you something different to do and still have a blast.
Our group of 9 came here on a Saturday night and had a great time. The staff was welcoming, and made sure we all knew the out options, always important when locking people up! This is my first real escape room experience, others have been online or board game style.The clues were creatively hidden, and periodic tips were provided if we were going in the wrong direction entirely. Some of our group would have preferred that we have to ask for tips before they were given, either worked for me.The room itself was really well put together. Great touches for the theme throughout. I dont want to say too much, as it could take away some of the fun of the room.I would definitely go again!
I went with 4 friends and did the agency room. We did not escape in time, but were close. It was so much fun though and the game was very well thought out. Definitely challenging! This was my first escape the room experience and I didnt know what to expect- I plan to do it again in the future! Highly recommend and totally worth it!
My fiance and I decided to try the escape room experience and this was my first experience in an escape room. I was a little hesitant about being locked in a room with 9 other strangers for an hour trying to find out how to escape the room Before Time Runs Out. Not really my idea of having a good time but as they say you only live once and it was my fiances idea. Having said that it was an okay experience. We were lucky to be placed with a good group. And we did manage to escape the Room with a lot of hints given to us from the staff. Staff was very friendly. The decor of the room was just so so. Nothing to really brag about. The puzzles themselves were very challenging but not overly complicated. Not sure if I would want to do this again but Im glad I had the experience.
I did “The Dig” with some colleagues from work and had a blast. The room is difficult without being impossible, the front desk staff was cheerful and good-natured, and the facilities overall were tidy and welcoming. Only 4 stars because it is surprisingly expensive. I don’t know what the overhead costs are that keep the prices high, but, it’s worth it. See if you can get a GroupOn before booking.
SUCH A BLAST! Honestly, everyone should try this once in their life. We made it out with 9 minutes to spare and I definitely didnt think we were going to! I cant wait to try the Dig and the new rooms that they are making. Staff was extremely laid back and fun to be around! Great activity to do with anyone!
The first hardest part of this is actually finding the escape room. We almost walked by it. So I suggest you remember what number the building is, so you dont walk by it.The room was really, really fun! We did the agency room and it was just two people (my friend and I). If you want to get a full group together, I suggest one of the later times at 9/10 cuz they never fill up.
Booked The Dig with my family for my wife birthday. Had a great time, it was challenging and well worth it. It was particularly awesome because we booked the entire room. Im looking forward to returning.
It was one of the most interactive rooms I have been too, it had multiple rooms within the one escape room. The host was GREAT! He was so helpful and Nice !!!! We are definitely going back!
Lots of fun! Ill see yall again!
We did not win but it was still a lot of fun! Plenty of surprises throughout. Will definitely do another.
Our group of five twenty-somethings did the Meltdown Room last night. Impressive set design. This was the most interesting and challenging escape room we’ve completed in Philly. We barely made it out in time and consider ourselves above-average Room Escapers. We will definitely be trying the other rooms Escape the Room has to offer.
I really wanted to like this room, but it fell far below expectations. I have done around 20 escape rooms, and this one just felt like the remnants of the early era of escape games. We chose the Dig for this experience. Overview of the major points:-The location was difficult to find. It was inside a building without any signage on the outside, and the stairs down to the rooms were behind a security desk.-The room is desperate for an update. I understand escape rooms undergo an insane amount of wear and tear, but this felt like the company just didnt care. For example, the light fixture was dangling by duct tape that was mostly no longer adhered to the ceiling, and some decoration that used to be hung on the wall had clearly been torn down, as the bare plaster showed. There were some really neat elements to the theming, but for the most part it missed the mark.-Aside from one physical puzzle we really enjoyed, the puzzles were either very simple (e.g. searching) or disappointingly illogical. We escaped, but we were not satisfied with the solutions to the major puzzles.-There was no narrative built into this room, which surprises me, as the theme and the puzzles lend themselves to one. The lack of story can be good or bad, depending on your preferences.-Super picky side note: Ive heard that you can usually tell the quality of a room based on how nice/clean its bathroom is. This theory held true for this location.We still enjoyed ourselves, as we almost always do in escape rooms, but I definitely would not recommend this location.
The staff was friendly and were willing to wait a little for one of our group members who was running late. The escape room was challenging, but doable. The one thing we did not realize is that our group was not doing the room alone. They added another couple to our group of six, but the couple was friendly and it wasnt that big of a deal.
Ive done several other escape rooms at different locations and this was by far my least favorite. We did the dig room and I did not like they fact they included unnecessary puzzles that were insignificant to getting out that only threw you off and wasted time. That is not the point of an escape room!!! I did not like the set up where there was only one screen that showed the remaining time and where clues appeared and it wasnt in a central location. I would have enjoyed it a lot more had we been able to get clues when we asked for them and not when the staff felt like we should get clues. At the end the staff member told us so many groups get hung up on the one part we were stuck on for about 20 minutes. We asked for a clue and they wouldnt give it us until there was less than 2 minutes remaining. I wouldnt go back here again.They also dont tell you that some rooms are very small and someone who is claustrophobic may be uncomfortable and that they use flashing lights, someone is epileptic should not be in this room.Location is not easy to spot from the street, it is not labeled at all from the outside.
Love escape rooms. Loved this one. Only bad side is not getting a room booked with just you and your friends. Other group members bogart clues and waste time. Remember to communicate with EVERYONE and place all clues in a centrally located area for ALL to see and work on.We did 2 of their rooms here and both were well done. One of them was far too linear for 8 people. Ever had 8 people try to hover around one clue? You will in one of them because each clue and puzzle leads to the next requiring you to solve only one at a time.The other one was great. Puzzles and clues everywhere.COMMUNICATE WITH EVERYONE, SHARE CLUES IN ONE SPOT
Ive waited my whole life to have an experience like this - a point and click adventure in real life! You can read all of the other reviews if you dont understand *WHAT* this is!It was fun, and the challenges were definitely well thought out. The only reason it is four stars from me instead of five is because the setup is a little low rent for the $28 admission. I would have felt a lot more immersed if they had put a little more effort into decor and the way things were set up and designed. Atmosphere is part of the excitement. For instance, maybe a TV mounted to the wall droning on in an annoying office instructional video, or anything that felt they went that little extra mile. I would have liked a lot more red herrings. Basically, just based on the minimal effort they put into the whole thing, I think $15 is more right-on for a charge to participate.Also, there was a VERY intricate puzzle involving electricity that didnt work properly and derailed us a little bit because we didnt know if we had done it incorrectly or WHAT, but when our work was checked at the end and it was shown we HAD done it correctly, it was a little bit of a bummer.Still, it was a lot of fun. My group got about 75-80% to the solution but didnt quite make it. :(
Justin our host was so polite and friendly! We greatly enjoyed our experience at this location and look forward to coming back with more friends! Also, the AGENCY option that we selected was VERY well planned out and exciting!
I had high expectations after hearing about it on one of my favorite podcasts, RT podcast, and it was better than I expected! The puzzles really made me and my group analyze every inch of the room and to our surprise, it had a hidden door to get into another room. He group I went with was only 6 people and it got pretty tight, so I cant imagine why they recommend a group of 10 on their website. When you finish youll continue to think about that room for the rest of the night. Highly recommend this.
The staff was very friendly and helpful. We did the meltdown room and it was very unique and different from any other escape room I have done. I would highly recommend this place to others and I plan to go back to finish the other rooms there have available. Thank you!
The staff are friendly and professional. The Dig escape room that we did was challenging for two people, but it had lots to do. The puzzles were interactive and included a variety of puzzles types. Definitely recommend The Dog escape room.
Ive done many escape rooms and this one was top 5. We go in, expecting to wait for the time slot. They let us go as a group early. The escape room itself was fun, tough and surprising. We did The Agency, which I highly reccomend.If we can escape, yall can too. Show out yall.
Staff was really good and efficient. You get your wallets worth with each of the E-rooms. The dig has a darker tone to it so you will def need your phone flashlight, while the meltdown has some surprising twists. The dig was better IMO but the meltdowns unique surprise kept it close.
One if the worst escape rooms I experienced. The Meltdown looks old and beaten up, a lot of things are there to throw you off, and the whole mechanic is confusing. That would’ve been fine, however we were paired with other people and when all of us were asking for a clue for 10 minutes (!) (not exaggerating), the operator was not responding. Turns out we couldn’t find one of the items that should’ve been easily found (it was sort of stuck and hidden). So we lost, but losing 10 minutes from 60 is not ideal victory conditions. The operator told us she didn’t want to “spoon feed” us the answer, that’s after 10 min of us being stuck. Not going there again.
It was 9:15. A warm June evening, when my companions and I arrived at Escape the Room . The easy demeanor of our room-master welcomed us as we introduced ourselves. Throughout the game and experience, I was overcome with the excitement and camaraderie that only an escape room can offer. Escape the Room Philadelphia is a must.
My boyfriend and I went for our anniversary and had a great time! We almost escaped - another minute or two and we would have had it. Cant wait to try the other rooms.
I played alone but I recommend taking a friend or double checking to make sure at least one other person is scheduled, maybe 2. You can have up to 10 players and it would still be fun if you did because the puzzles are genuinely challenging. A game master will watch over your progress through cameras and ensure you arent fully stumped by providing clues to keep it fun. Recommend this for anyone who likes puzzles and riddles or challenges in general.
Really fun only advice try to book as many people as possible in your group. Did the office and dig both great. 2 of us and 8 of other people. They tend to stick together but still fun. Try it . u waste 30$ on dumb stuff . u will feel its worth ur money trust me. Going back to do the agency next month but getting 10 people of my own.
Great time! Very friendly people who work there and a cool thing to do, make sure you have at least 4 people. We did the secret agent room and had a blast
What a great activity to do with our friends for one of our friends birthday celebration! We thought it was well run exciting and a great group activity! Everyone had a role to play, fabulous combination of luck and wit to solve the puzzle!
So amazing! Took my boyfriend here for his birthday; made his day! It starts off slowly and for a moment, I thought this is it? It was not. The game picks up and just keeps getting better! Definitely plan on doing it again!!!!
While mechanics were cool, overall, the experience was not good. The room was boiling hot on a cool night.The locks didnt work on the first try. We would enter the code several times before the locks responded. We would try to tell the clue master who was supposed to be monitoring our game, but would get no reply. Found out after our session that they were understaffed and weret monitoring our game. (Their words, not mine.)They give clues in the tv monitor in the room, but the clues we got were for things we had already solved.Also, they let kids be in your group. Which means you have dead weight in the room that just takes up space.
This was my first visit to The Escape Room and I had a fun time with my coworkers. Plan on going back cause its mind challenging.If you visit the downtown Phlly location, say hello to Kai. She was our wonderful pretty host with the pretty personality and smile to match.
They had 10 people in one room, I was with a party of 4 and the others were together. We were a few mins late because traffic was terrible and no where to park, so we missed the introduction, and the other group found a clue before we got there and they were working together and my group felt lost the whole time. I think for $30/ person we should get to just work with our own group
Great experience. The room was fun. Only complaint is it can be hard to find because you have to go through a building lobby and into the basement. Also you smell the food from the restaurant the whole time you are in the rooms.
A great team building exercise. We tried the agent and it was quite difficult. They also have a few misleading clues and unlike most other places the clues are not sequential. It is more open ended here wherein you might find multiple clues at once which lead to totally different things.
Had a great experince her for my dads birthday. We enjoyed every moment of it from the time we entered the lobby. There was a great experince and it was in a great location. Would definitely go here again.
I went here for my sister birthday and had an amazing time! This was our first time going to an escape room so we really didn’t know what to expect. Staff was nice and room were medium to hard.
Had a great time. Not my first escape room but the first one i won. Room was very fun and challenging. The guy who set it up was really nice.
The Escape room was LIT 😂😂I do suggest going with more then just 1 other person cause there’s ALOT of thinking and codes, locks doors etc lol
They have the best escape rooms in Philly. Pretty challenging and everyone can work on something different at one time instead of having to solve things in a specific order. Its super fun and would recommend!
The best escape room Ive experienced yet! Rooms concepts are fantastic, puzzles are challenging, and staff are wonderful. Definitely a great place to go if youre looking for an escape room in the Philadelphia area.
This was my first experience with this type of activity. I treated my four children to the Three Mile Island challenge for birthday celebrations ages 23 to 19. There were just five of us in the eight person max and it was just fine. The experience was priceless! We had sooooo much fun! Team work was essential and we talked on for hours afterwards reflecting on it.. we wanted to do turn around and do the dig or agency right away! Thank you escape the room philly! We will be back!
My fiancé and I signed up somewhat last minute to do an escape room at Escape the Room Philly. Since it was during the day, we ended up with the room to ourselves and HAD A BLAST. We did the Agency room and we were SOOO CLOSE to getting out! We were literally putting in the final code as the buzzer went off. But thats ok - we still had so much fun.It is a bit tough to find the place itself. But if you know the address, youre good. Go into that building, past the front desk and down the steps.The room itself was really great, but I think the staff here makes it. Super friendly. Helpful and it felt like they were really cheering us on! We left feeling like rockstars.HIGHLY RECOMMEND!
It was a lot of fun. We did not make it out. The use of technology was interesting however none of it seemed to work. The globe was broke, wifi was busted, telephone service was down. Neat idea lots of fun just poor execution. Escape games live in York pa was more fun.Good luck getting out, hope you have better luck than us.
Did a great job, really enjoyed the experience. Only negative was that 1 task was completely nonsensical, no reason to have even thought to do it. That has more to do with the game designer though, everything about this location was great
I had a fun time at the escape room. You must try it worth the money I been telling everyone about it. I told my brother we have to take the children cant wait to go back so excited.
We had a great time here. They had two options when we went, but they were building a third. Challenging and fun for a big group.Just did 3 mile island, had an excellent time, real well done.
Amazing, brain teasing, and fun. We were super close to winning, but unfortunately, we ran out of time. Stimulates the mind and allows you to see how you and your friends brains work. Definitely something I would love to do again.
If you are looking for a fun, unique & different activity this is it. Its only 1 hour long and you really are locked in a room and have to figure out how to get out. Clues are randomly placed through the room and every now other clues are given to you. You have to be creative and smart to put those clues together. We were a group of 6 and were put with 3 others but you could easily bring a full group yourself. There are 3 different room scenarios now, we were in the office room and will most likely go back to try the others.Id bet you cannot put the clues together to escape the room in the 1 hour timeframe.
I was very disappointed by the extremely rude staff in this escape the room game. We went to the escape the room yesterday for my gfs birthday. Despite mention on their website about having something special for birthdays, they actually did not do anything, not even say happy birthday to her. Several of us, including myself and the birthday girl, missed our train. My gfs mother said the staff was unnecessarily rude about starting the clock before we arrived, especially considering that according to their website where we bought the tickets they didnt have any other customers that evening (maybe this should have been a red flag, but it was a Monday night...) Fine, I get that, technically we paid for a certain time that ends at a certain time, but he didnt have to be rude about it. Still for the most part my gf, her family, our friends, and our two kids (ages 4 and 6) were having a good time. We made quite a lot of progress in the 50 minutes they allowed us and just as the timer went off we discovered the final key. Literally all we needed was 10 seconds to walk across the room and stick it in the lock. Instead of considering the birthday, the small children, the fact that we lost 10 minutes from our time because of missing the train, the $300 we spent to buy the room out (we were told we *had* to buy the room out to bring the 4 year old) the guy would not spot us 10 seconds. Oh he let me walk across the room and stick the key in the lock.... but then went on to label us losers and wanted a picture with signs that said we lost when we had in fact solved every single puzzle. Then he went through and explained all the puzzles we had just solved as if the fact that I needed 10 more seconds to get across the room meant that we hadnt understood how to solve the puzzles (did he think I pulled the key out of my ass?) The whole time Im thinking, you wouldnt let us start late, but saved time for this? I dont understand how anyone can expect to run any kind of business and have their staff treat customers so inconsiderately. We will never return to this escape the room and we will make sure no one we know goes here. Theres a better one in KOP, and also The Amazing Escape the Room is nearby in Philly that we will try next time instead.
I was running late (literally sprinted there) and the manager gave me water as I was hacking up my lungs. 10/10. Also my friends got engaged and they were super cool about it.
We had a BLAST! There were only 3 Of us on the mission but we gr SO close and our guide was quite patient lol. awesome time!
First timers! We had an awesome time!!!! Its definitely better with a group, but we still had a great time. We will definitely do this again!
Ive never given a 2 star review for anything and I dont direct this at the entire ETR location or the staff. Our family of 4 is traveling for 3 weeks playing rooms all over the northeast. To date weve done about 35 rooms as a family and have escaped all but 3. Imagine our delight when we arrived for our booking to find that we were not only playing alone but that we had our choice of The Agency or Three Mile Island. Based on my 18 years of nuclear background and the staffs recommendation that TMI was the better of the 2 we went with it. It did not take us long to become discouraged with the games at the beginning and incongruity of the story line and what we were seeing in the room. I dont want to spoil anything but every wrong move we made resulted in minutes being deducted from our countdown timer--after about 10 minutes in the room we showed 21 minutes left to play. Ive never wanted to walk out of a puzzle room before but we were all very frustrated with this one. We finally completed the first portion and moved to the second (after being told we were through with the first). The fractured story line and clumsy puzzles continued for another 30 minutes until our GM finally talked us through the remainder of the clunky puzzles and we escaped with about 10 left.Weve recently played ETRs Dig room in Boston and liked it. We played 80s Rec Room 2 years ago and it was well done too. The Three Mile Island room though gets our second lowest rating of all the rooms weve ever done (Breakouts Museum Heist takes that honor).We will get back to our commitment of sticking to family-owned locations and avoiding the franchises. Sorry ETR, weve played our last room with you.
We had 10 people in the room & it was interesting & engaging for all. Facilitators did a great job of offering hints at the right time to keep it challenging without being impossible.
The challenge was real! My wife and I tried the Agency 2, which had a variety of puzzles and clues too, that required team work. It really does cause a person to confront how they act under pressure with others, which is an added challenge and a welcomed one at that. Go try this!
They were very accommodating with rescheduling our time when we had to cancel due to weather. We did The Dig and loved it so much that we almost booked a second room that same day!
It was so exciting, especially towards the end when the time was running out and our adrenaline was kicking in. We were in a team of 8. I believe we were three clues away from escaping the agent 1 room.
Absolutely awesome!The staff had great energy and the actual room (The Dig) was epic.Thank you ESCAPE THE ROOM, for a true adventure 😊
My family and I were in the Meltdown room, and we had a blast! Andy, our cluemaster, was great and maintained a good balance between helping and allowing us to fumble.
The rooms are well-designed and the staff is friendly and enthusiastic. Ive done two escape rooms here over the last few years and I found them both to be superior to other escape rooms in Philly.
Appears under construction ish but there were not any signs leading to that. Even the room on our door was broken. We have done a dozen escape rooms and this was our least favorite. (. We wanted to love it.
Had a FABULOUS time. Had to use our thinking caps...working together and listening is all part of the fun. Our family had so much fun...we will be back. Next time WE WONT FAIL..😊
We had fun. The lobby was a little small but we didnt have to spend much time there. We did the Dig room. It was pretty good.
Had a lot of fun! We were a party of 7 placed in the Railroad room - we made it out with about 10min to spare and had our picture taken! Good time!
Great time with the family! We attempted to escape the “agency” room. It was not easy and took the entire group to figure out the clues. Highly recommended!
It was fun. A couple suggestions: would it be possible to lower the music in the background because it makes hearing the clue alerts and even the recorder we needed to listen to. Lastly, the recorder sound quality was very bad. Would a better recorder help?
Great time! Went on my own while traveling for a conference and was paired up with 2 smaller groups. Really enjoyed myself!
Did the Agency room for a team building exercise. The staff was great and the puzzles were very thought provoking. Great time would highly recommend!
Second time here and it is totally fun and engaging..what better time then solving riddles and finding clues with random people..we entered as strangers but for one hour we worked as a team..we will succeed next time..and clue masters are friendly..
Poor customer service... very disrespectful people. Unprofessional employees and they wouldnt give their names when asked because they didnt have any name badges on! Place is extremely dirty to top it off!
This was my first time going...I had a blast. You definitely need more than 60 minutes for the Dig but it was fun nevertheless.
Its as if someone decided that they wanted to cash in on the Escape Room craze, so they went to a craft store and bought a bunch of random objects to make into a puzzle. Not even close to what I would call a sophisticated or high quality puzzle room. Unfortunately, they got my cash, but take my advice and save yours for somewhere else.
Had an amazing time with my family! We beat the room with 4 minutes remaining!!
Room was good and had a nice story. What I really didnt like was their rule you cant ask for a clue, we know best when to give you one.
I enjoy this brand of escape rooms the most. They allow individuals to figure out clues in parallel, so everyones not hunched over one clue at a time. Its challenging and fun!
Pretty good escape room, and it was a fun activity to do with friends. Adequately challenging and never boring, and it was cool that everyone had a chance to get involved and help figure things out.
Great room. Great staff. . Not too easy , not to hard... just right.
When we first arrived we were put into a small room and the door was locked. suddenly, gas came out of the vents and my group lost consciousness. We awoke in a different location. The lighting was poor and there were a lot of rusty and dangerous looking contraptions. I would have thought we were in a torture chamber. I dont want to spoil anything for people who are looking forward to figure it out on their own but just a hint: DONT stick your fingers in the knights helmet visor. I lost 2 fingers Despite that loss, it was a TON of fun. However, i will not go back because i lost 2 loved ones in that dungeon and i dont look forward to losing anyone else close to me. Highly recommend for people who dont intend to have their date home before midnight.
Too many times they kinda give you the answers
I love escape rooms and this one was very creative. I would have loved to have more people with me so that we might have solved it (there were only 2 of us ) but it was a very interesting room none the less.
We did The Meltdown room. It started 20 minutes or more late as the room wasnt ready. I have done a bunch of rooms and this was right around average. If you visit this location you might want to try a different room in my opinion.
I love this place! I have gone 4 times and have had a wonderful experience every time! I cant wait until they come out with newly themed rooms!
A great place for a team building activity or even a first date! Kids parties and bridal showers. There is something for everyone here its a really great game!!
Great escape game with some challenging tasks. Awesome staff and creative set. Would definitely recommend and most likely will try the others.
Dexter was our amazing host, and we had a blast! First experience doing this and we will definitely go again!
On the verge of great, but missing a storyline and the room was worn out with key parts being broken and the staff unaware. Still a good time with a friendly staff though.
Great experience. The staff is very friendly for first timers 😁 we did the agent room which has plenty of problems to solve. We were very close to finish, but didnt 🤔
Watch missing magnet. Could not move forward. Asked to speak to manager. Not available. Never contacted. Cheated. Worst escape room ever.
Had an awesome time! 10/10! Cant wait to go back!
This was a very fun and challenging experience. We were very close to solving the game... literally on the last puzzle. Will go again!
Totally worth the money. Best escape rooms Ive ever been too. A lot of time and work is put into these rooms. Third time we’ve been there!
The most fun Ive ever had!! What an amazing and challenging escape room, i would definitely recommend and go back!
I personally didnt think it was worth the money at first but we had a great time and now I just want to try different rooms.
I wish I could tell you how this is but I cant, you just gotta go for yourself! Always fun and challenging. The people here are friendly, but they dont even really need to be since they are just going to lock you in a room anyway.
First time doing an escape room and we had a great time! We successfully figured out the puzzles and managed to escape the room!
Excellent puzzles that are a great mix of difficult and possible. There are several different rooms to escape from and all are fun.
The puzzles are ok, but a bit obscure. The biggest drawback to the game is the amount of people they let play. We had 9 players and we were stepping all over each other.
Awesome and elaborate rooms. Staff was very friendly and helpful. Will definitely be coming back.
Booked a corporate team building event for 20 people and both groups had a great time! Will definitely book again.
Very elaborate and well-done puzzles with great attention to detail in the scenery. A lot of fun; definitely recommended!
We did the aztec/davinci room... it was hard but fun! We only had one clue left to finish.
The Agency was great. Production quality was exceptional. The staff was accommodating and very helpful.
Much fun not as easy as I thought it would be. Go with a group vof great people like I did youll have a blast
Great “Date Night” and group outing activity. The location was easy to find and the customer service was on point. Definitely will be returning 😊
Didnt escape this time, but still had an awesome time. Our host was great and extremely helpful
We had a great time!! It was a great experience & I highly recommend going with a group!!
We had a great time with The Meltdown at the Escape the Room Philadelphia. Lots of laughs! Will return!
Although we didn’t “escape”, a fun time was had by all! Thanks to our host Kevin who gave us some great clues!
Clever puzzles. Not your typical escape room. Outstanding room design and attention to details. Lots of fun!
Good escape room! Last minute availablity which was great!
Went for my 34th bday. What a fun and exciting experience. A must, will be back for more adventures.
Great throughout. They kept our appointment time and delivered a fun challenging experience.
The room that my friends and I did was really good and tricky. It was fun and definitely stretched our mental muscles.
It was such a great time. Best experience ever. If you havent done it....its time!!
Hard, but fun. We didnt escape.
We went into the room called the agency. Had a great time. Almost made it out, but failed. I would diffenitly recommend this room
So much fun! high quality rooms/clues. Second time at this location.
Went in with no idea of what to expect, but i wasnt quite expecting this... lovedddd it so much. Went as a grouo for a bachlorette party, and would have to come back as a group again
First time in the escape room. Very interesting and fun. Great customer service. Great experience. Thanks
Had a blast!! Steve was awesome and very helpful! We managed to escape and Stevewas so happy for us!
It was a lot of fun. Everyone loves to solve a mystery and finding clues to escape a room was challenging.
It was very fun! And challenging
A little hard to find the building/room, so you may want to call and get directions on how to get in, but it was amazing!
Very fun game and the staff was super sweet definitely going babe
So much fun. Better than expected. The staff was friendly as well
With 4 different rooms to choose from, great replay ability for large groups, highly recommended!
Really fun escaping a room. I would recommend going in large groups. I will definatly go again
Worst place ever the lady was disrespectful and kicked us out for no reason never go here.
This was family time.it was fine. Some of the room was a bit worn with use and could use some TLC.
Staff was amazing and made the experience very wprthwhile. They seem to understand the game and the spirit of the event.
Very fun. The room was way too hot, however, need to cool it.
Very fun. Great rooms and staff is professional.
First time doing and didnt know what to expect but now that I for the gist of things it definitely wont be my last. Im determined to escape the room!
So so much fun! Room was great, workers were amazing
My large group of friends did the Meltdown room and it was great!
The Three Mile Island escape room is fun. I hope I get a chance to do their other escape rooms!
Very fun and enjoyable. Difficult enough to be challenging but not impossible
What a great experience. We came so close to solving. I am definitely going to do this again.
Fun fast hour of entertainment. Fun way to spend time celebrating birthdays or other events with friends or family.
Awesome experience, room was tricky but super fun!!!! 😁
My gf and I had lots of fun! 😊 I definitely recommend it
Agency 1 - so fun! 6 people, 6 brains and done just before the police came, 58 min and 45 seconds!
Me and my lady had a great time for my birthday it is a must go!
This place was a blast! Solving puzzles was so much fun and very challenging.
It was AWESOME!!!!!! The Dig room was fun and challenging, but couldnt keep us in!!!
Tons of fun! Very challenging and well-thought out. Would love to do this again!
So fun! Kenny was super helpful and great too :) will be sure to come back!
Fun finding clues, but i wouldnt go in with more than 2-4 people.
Very well put together and professionally run. Super fun!!! Loved it!!
Some wonderfully creative and interesting rooms! A little hard to find, but well worth it.
Challenging and very fun! We did The Agency and loved it!
Was fun, very tough ending on “The Agency”, but might group did very well.
Difficult room and accommodating clue master. Agency was great!
Had a good time. Look forward to going back and trying a different room.
We had a lot of fun and i will definitely return
So fun!!! We made it out with time to spare! Everyone contributed and got along well!!!
I loved this! Had a great outing with my college and Adrienne was a great hostess!!
It was an amazing experience that i have enjoyed all very much.
We did this for a birthday celebration-tremendous fun for all-would definitely come back again
It was awesome! Fun thing to do with friends on a weekend. Thank you!
Had awesome time with my mom and sister...Cant wait to go back!!!
Total reviews rating 4.7
199 Reviews for Escape the Room Philadelphia 2023:
Review №1
2022-06-18Very nice service. Did Agent 1, ready fun - very engaging. Challenging but not impossible. The game had a good range of puzzles that made sense and werent too bizarre. Great decor!
Review №2
2022-04-30To be fair, *if* this is your first escape room its still going to be a... neat, and fun experience. That said, this is a clumsy, over priced, novice attempt at a cheaply created, not very immersive, escape room experience. Ive done about 16 escape rooms, this ranked 2nd worst ever.The dig .... well i really nailed my groups (6 people) opinion above but ill give some non spoiler specifics and reasons for the poor review.1. Ventilation discomfort: First room is so hot they have a box fan propped on a chair (-so immersive), and it still was stuffy and hot. 2. The setup was not checked well before we arrived. Early on, two boxes with locks were actually left open, so we felt little motivation to leave the contents unseen until we found the key fairly, but we did find them. 3. Our host- Young girl, certainly making minimum wage and showing it, gave 0 excitement to the introduction. However she made up for it by giving too much- in the way of clues, everytime we didnt put our finds together correctly and nearly instantly. This can be a difficult balance for your host. Heres the key, hosts of the future: timing. If we struggle for 3-5 minutes, thinking and trying possibilities, LET US TRY AND SOLVE IT, THATS THE FUN PART! Now when its like 10 minutes OR WE look like were standing still and lost significant momentum on the same puzzle (look for frustrated body language), OR if we figured out what to do but its a technicality: (push on that wall really hard, its tricky) yes, please help. In our case the radio (two rooms back) kept calling us to go to it-like no, do it this way -this does not feel immersive, its more like Im a game avatar and shes controlling me through the experience. I read other reviews and see most people complete with 20 minutes left and this is why. Those twenty minuts -sprinkled throughout our time most likely would have been plenty of time to solve the puzzles and problems ourselves, and made it feel like an accomplishment. Frankly failing sucks, but id rather fail then be lead that much. 4. The entire game was more linear than usual. Instead of splitting up into small groups, (you work on this problem, well do this -at the same time) most of the time one thing was being accomplished by a couple people while the rest waited for something to do. Most clues and keys were more or less just sitting somewhere (designers are like lets draw a symbol on a chair, thats reasonable~). 5. Lastly visually, the majority of spaces felt like installation art projects made by high school kids on a small budget when compared to really good escape rooms which are far more immersive, with 3d printed original props, movie quality environments and strong puzzle solving, are similarly priced. My group leader expressed it best: if there werent ones like this, we wouldnt appreciate the good ones as much.Heard Cherry Hill has a great one, try that one instead.
Review №3
2022-03-27We had so much fun in our first room we booked a second one for later that day! The Rugrats room was harder and more fun than we expected. Staff was great!! Would definitely go there again.
Review №4
2022-06-05It was something new to try and it did not disappoint. It was really challenging but fun none the less. Looking forward to trying thr other rooms
Review №5
2021-12-31We had a great time in the agent room with our group of 5! Its a little toasty in there, the heat is on, so keep that in mind. Our guide, who had purple hair but I didnt get their name, was amazing! Also we got to take a fun photo. 10/10 would recommend.
Review №6
2022-03-16Really fun! The room I did was super creative and clever. Our game master was super kind and helpful and was an overall great experience
Review №7
2022-04-19This was the worst escape room I have ever been to the lack of clues and the clues that don’t help it was so dark we had to use see our phones for lights these is lil numbers on the wall that you can can barely see the host wasn’t helpful at all even tho she said raise your hand if you need help me and my family was waving are arms hard no help and when she did answer it was rudely it was my son bday and he was sad at the experience it wasn’t fun for us I will never go back !
Review №8
2021-07-06This place is really fun, we did the CIA agent room. The two rooms within the one experience looked awesome, they were a little worn in from so many people playing and need a tiny make over but still over all they were great. Some clues were really easy to find and some were really hard I felt like there was no middle, but that just may have been me and my date and you might find that part different. I do want to come back and try the other room, when we were leaving a family of four was leaving the other room and they look like they had just as much fun as we did. So I definitely recommend for a night out if you like puzzles and stuff like that. The staff was also very friendly.
Review №9
2018-03-13Went there with a group of friends and family for the first time and was a bit apprehensive as I really didnt know what to expect. We had such an awesome time! I would recommend this to anyone young and old. With a little help from the monitor we escaped the room with under five minutes left.
Review №10
2021-07-02I loved it. Super super fun. Me and my friend had such an amazing time here! We did The Dig first and didn’t make it so we Had to redeem ourselves and we went to do Agency 1 the same night. I didn’t catch the hosts names but they were both great. We’ll definitely be going back soon