Identifies as veteran-owned
Yes
Essington Avenue Used Auto Parts in Philadelphia
Categories
Location on the map
Philadelphia, Philadelphia County, Pennsylvania, US
From the business
Identifies as women-owned
Yes
Service options
Kerbside pickup
Yes
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Buys used goods
Yes
Payments
Cheques
Yes
Phone: +1 215-492-5700
Site: https://www.essingtonavenue.com/
Site: https://www.essingtonavenue.com/
Opening hours
- Monday:8:30AM–3PM
- Tuesday:8:30AM–3PM
- Wednesday:8:30AM–3PM
- Thursday:8:30AM–3PM
- Friday:8:30AM–3PM
- Saturday:Closed
- Sunday:Closed
Comments (69)
Essington made selling my disabled Accord easy. They made a fair offer, showed up right on time and paid as agreed on the spot. In under five minutes, the transaction was completed and the vehicle was on its way. Essington made the best of a bad situation. I would definitely call them first next time.
We had a great experience with this salvage yard! The owner Nick Brosko was quick to give us a fair quote on our car and field our questions. Pick up of our car was on time and the tow truck driver was very friendly and helpful, and paid us in cash. Would definitely use this business again!
This place has a lot of older cars available. The customer service is very helpful. I do wish they would let you work with their parts pullers, as they are not a u-pull yard. Sometimes when pulling older fragile stuff, the customer may know a certain car better, especially old ones that the employees dont work on often, and could be helpful in removing things easier and lessen the chance of breakage of parts. Even charging a little more for the employees time would be fine.
Meet the owner and his son. Very kind peoples that went beyond normal customer service to help. And the place is very professional, well kept and the help was very friendly too. I plan to use them first whenever I have a use parts need. I travel from Delaware to do business there and it worth it. Very very satisfied with the engine I purchased there. And the price was very reasonable
This is a great place with great service! The people here are super friendly and helpful. They have a large inventory and are always willing to help you find exactly what you need. The business itself is clean and you feel comfortable going in there...most other yards in that area are gross and really rude and can be intimidating to deal with, especially as a young woman. None of that nonsense here. Great service, would definitely return for car parts!
I would like to share an amazing customer service experience I had today with this organization. I called looking for some Acura wheels and the owners daughter (Sam) was courteous, knowledgeable and willing to do what was necessary to get the sale (that being sending pictures of the wheels). Being in business myself for years you dont always find someone who shares the same values and integrity in business that you do, and Ive found that today in Essington Auto, specifically Sam. She is not only a credit to her organization but should stand as an example to others striving to achieve a higher level of customer service experience in business. THANKS SAM!!!Shawn
There is a young guy there who is always nice and respectful to me. He allowed me to do an exchange on an item once with a $25 extra labor charge of course but I was fine with it. I liked that they had the stuff I needed for my car. The only thing I hate is that if the item is not big ticket enough on price then I feel like I get the cold shoulder because they only have so much labor that they would prefer to use it for something else. Which I can understand. However, when I offer to do it myself because I have done it before many times and can remove it quickly they state they do not allow customers to pull the part themselves. I mean I have spent money there before l, so I am a repeat customer, but I just wish someone else had the car/parts I am looking for as well. I almost want to buy the whole car from them when they say stuff like that just to not have to deal with that stuff anymore. Hmmm? I wonder how much that would be worth?
Sam made setting up pick up for our car easy. She was able to answer all of our question and definitely confident and well versed in her profession. We were just glad to have them tow our car for free but then they insisted on giving us some money for what we saw as a lemon. Mr. Brosko had no problem towing our car away. We live on a street with street parking, but he had no problem maneuvering his flat bed tow truck. Highly recommend and definitely will use Essington Avenue again.
I highly recommend this business. I needed my daughters car picked up from the dealer and dealt with because it was no longer usable. What complicated this is that I am in pittsburgh and the car was in Philly! Nick handled everything for us thru emails and over the phone . The transaction was seamless and smooth. He took a lot of stress off of us. He was professional, courteous and and competely trustworthy .
Scrapped my old car with these guys and it was a great experience. Got rid of something I didnt use anymore and got a fair price for it with a free tow. Tow truck driver was very professional and the whole experience was painless and fast.
I had to dispose of a well-used and completely dead car. Essington was great to work with- polite, professional, fast, and fair. They picked up my vehicle and paid me right away. I highly recommend them!
This the worst business I been too. I came here to buy a used alternator when I got here the caucasian young lady up at the front desk didnt even acknowledge me I had to continually say hello to get her attention. Then the alternator that I brought looked worst then the one I was replacing. I tried to take it back on Monday when they are open cause they are closed on the weekend but when I got here on Monday at 9:30 thinking they would be open cause they say they open at 8:30 but I get here and the gate is still locked and Im calling the business over and over and over and somebody in the business is forwarding the call.im highly upset.never shopping here again. I would take yall money else where.
Had a vehicle that I needed to dispose. Essington Avenue Auto Parts were very professional. A free tow plus gave me a good price. Definitely would recommend them!
The people at Essington Avenue Used Auto Parts know what they have in inventory and are extremely organized. Their customer service is top notch because they listen to you, they are knowledgeable, professional, and kind. Its a pleasure doing business with them.
This is hands down the best junkyard in the Philadelphia region! As a business woman Ive felt uncomfortable in the past entering junkyards that are unclean and have poor service especially towards women. This establishment is the opposite! The business is clean and very welcoming. The gentlemen at the front desk are professional and extremely helpful and the office manager is a woman! They have access to many parts, are reasonably priced, and can ship anywhere for your convenience. I would highly recommend this business to everyone!
Wonderful experience with Essington auto parts. Quick and easy service. Timely with picking up my car, only took 10 minutes and gave me a fair price for it.
I emailed for a quote for a part I got a quick respond. Called and got part shipped to me, I live across country. The part arrived 1 week later and nicely packed. The replacement part was in excellent condition. Thank you excellent experience.
My experience was nothing short of extraordinary. Nick and the staff here are awesome, top notch customer service and went above and beyond to help me. Definitely exceeded my expectations, gained a new customer for life.Thanks for everything! Jim
Called to inquire some pricing on a few parts, the guy said that the parts I were looking for would be better off just being bought new, also got some pricing on cosmetics and he was swift with the pricing and info that I wanted. That was my first time I called and I will surely be going back. Customer service was awesome
I needed a motorcycle taken when I had to move suddenly and they came through very fast. Today I was looking for a you pull it yard for a customer of mine and came across them and there is my bike sitting there in a picture (former bike). Nice to see it! Thanks for the quick pick up you guys saved me a freaking ton of headaches in a rough time.
I was looking for ignition coils and lower intake for my endeavor 2006, and I looked all over the place finally I called this place! The guy was polite, helpful and a decent human being over all, unlike other place ( as we all know used parts places are notorious for being rude) so this guy was a breath of a fresh air and I didnt fix my car yet and I dont know if the parts will work or not, but Im satisfied with the experience and just to deal a good guy, thanks
Im going to be honest. I had a bad experience because of the amount of time the make me wait for a part., and when I went to pick it up, he told me it was not ready, that I had to wait 30 more mns. But after driving two hours to get there in the first place, I was dissapointed for the service. I dont doubt the parts are good, but man, service makes people come back. So, Im not coming back, and will not recommended it unless you have enough time to waste. Good luck!
Very professional, knowledgeable & kind. I had a used car that was in an accident. They came to my house, picked up the vehicle quickly & easily and paid me to take it away! Thank you. 5 stars ☺
Customer service was top of the line. very easy to deal with and had exactly what i needed when shops closer to me did not and at what i would consider a more than reasonable price. customer for life.
Get most of my parts here, tires and all. People are pleasant and great to work with and the office is such a pleasant place to go to, clean and family like. They Do all they can to find parts I need and when they cant they let me know where I can go. Thanks Essington Ave
I was in a bind and needed a hard to find part asap. They removed it quickly and shipped it to me three states away. Worked out great! Thank you Nick!
Hassle free service and courteous employees. Called for my car to be picked up and the next day it was done. Would recommend.
First time there. Decent prices got my part quick. Definitely be back
Got back to me very quickly. Easy to deal with and picked up my truck withing 36 hours. Id deal with them again.
Picked up the part Id search high and low for this weekend. Great service guys, you run a good business.
Not what you might think/expect of an used auto part shop. Fast and courteous service, in a very orderly and clean shop office. Very nice place.
I recommend this place I went there to look for two tires for my van the place was clean and organized I found two like new and the price was fare and the guy look honest .
Great Experience Very Professional and Quick . I used them to junk my old car !
Very professional. Much better than other junkyards I went to. Fast & friendly service!!!!
Quick and painless! They came the next day and picked up the car. I got top dollar too! So easy!
Very great service and more than likely will have the part you need they have plenty of cars in their lot.
Five stars I purchased a few parts and all work to this day.very reasonable price and guaranteed
Just called for fuel pump place seems great to me very polite didnt have to wait on hold forever ang great price!!
Its ok not on the friendly side but then again they probably deal wit some nit wits.
Excellent customer service and very reasonable prices. You can really tell these people care.
Unwilling to TRY helping us find a part for our car. Dont bother coming here... They dont have what you need
Without a doubt #1 yard in Philadelphia. Always helpful and prices are 100% honest and fair.
Excellent service, wonderful staff. Very knowledgeable, courteous and honest
They call around for u to locate the parts and give u great deals
Trustworthy and honest people! Outstanding service, knowledge, and expertise.
Great services thanks for everything Nick
Great place and great owners. They helped me out when no one else could.
Very expensive their prices its closed to new prices and the charge 25% if four return or exchange never ever going to use them again
Quick, easy, affordable and friendly. Awesome service
Awesome prices and excellent service
Nick Jr. In the office and the guys in the yard provide 1st class service
Great place for tires and parts that are hard to find
They have great customer service
Great Service certainly will be back !
Not a good experience.
Swift, polite, and simple service
Very professional!
Great customer service!!!
This place has very good customer service, my experience was as follows. I called and asked for a Fender for my Toyota Camry 2009 in silver and they said if we have it is mounted on the car you can come see it if it is the one looking for you pay who 20 minutes we deliver it to you so I did it and in 15 minutes I already had it in my hands excellent place. Experience in this place was incredible, very good, I called for a Fender for my 2009 Toyota Camry car in silver and they told me that if they had it when I went there I paid it at a very good price they first showed it to me and it was the same one I was looking for and in 15 minutes I already had it in my hands I recommend this place very professional and excellent customer service
Total reviews rating 4.6
69 Reviews for Essington Avenue Used Auto Parts 2023:
Review №1
2022-05-01Was looking for an 08 Passat rear windshield because mines got destroyed from a bird dropping a small rock (I wish I was kidding but cameras tell me otherwise) and happened to stumble across their store on eBay. Tons of parts online which made finding what I need quick and efficient, so plus on that. Decided to give them a call since a brand new one was $250. Person on the phone was nice and courteous; requested a quote on the item listed on eBay and if there was a local price to which we struck a deal on since it was only 10 minutes away from me.Went over the same morning to pick up. Was a bit confusing on who to talk to but theres a big metal door that you enter by ringing the doorbell (also kind of hard to tell where if its your first time). Got to the counter and was greeted by the receptionist (forgot who but there were 2 people with the same name I believe). I told them my order, paid and received the item as described!Overall a great experience and saved me a ton of money. I will definitely be coming back to them for future parts should I need them since they have a wide variety selection and easy to navigate eBay store to get what I need. I see that they buy junk cars, so thats something I might try out in the future and update the review accordingly when I do decide that.
Review №2
2022-03-22Seemed like a decent place when I called yesterday for some parts spoke to a nice women over the phone fender $75 and a passenger marker light $30 !!Showed up today a bald headed gentleman at the counter quoted $175 for the fender and $35 for the marker light? I was hustled for sure and didn’t appreciate that since it was allready quoted by Sam well they will crush that car anyway, it’s bad business my friend u have a lot of good reviews that’s why I showed up and it seemed the prices where reasonable when I spoke to Sam over the phone… u didn’t even have the decency to confirm this with Sam u just gave it to me up the wasool.I only bought marker lights and had to pass on that fender because you’re nuts I won’t pay youre price. Go ahead and don’t help me out and honor a quoted price from a fellow owner / worker crush that car with the fender who cares let this review haunt you forever.
Review №3
2022-05-23This was the only place out of 11 that I called that had parts for my car. They sold me them at a fair price and even threw in extra parts I ended up needing.
Review №4
2020-12-22They had the car part I needed for a fair price. In this case a hood. Their customer service seemed above average for scrap yards, not taking long at all to tell me whether or not they had the part I was looking for. They took my old busted hood off my hands at no charge. And one of their employees helped me attach the new one as well which was appreciated.
Review №5
2020-05-13Essington Ave Used Auto Parts picked up two cars from me. They gave me a very fair price for them. They were extremely professional from the very beginning, with prompt courteous service from everyone involved with the transaction. I have decades of experience with cars as a hobbyist and a professional working within the industry. Service like this, that is delivered on time, as promised, with courtesy is extremely rare. I highly recommend them.
Review №6
2020-03-14Great email communication with Nick, prompt response to quote request and answers to my additional email questions.Paid over the phone and was told about 2 hours for the part to be pulled. One hour later I received a call that part was ready to be picked up.Location was a bit hard to find for a first time customer but all was good. The building is clean, and organized, and the service at the counter to pick up the part was great.Would definitely recommend this location and will keep it in my resources for future parts needs. Thank you Essington Auto for a great experience!
Review №7
2019-10-15I recently salvaged my car here and it was such an easy process!! I was contacted via email after I filled out the online form on their website. They picked up my car from the mechanic and sent me a check in the mail within a couple days. Nick was also super helpful in taking some pictures of the car for me. I highly recommend. Very professional and so nice too.
Review №8
2019-11-21Super easy to work with! Used the online submission process which couldnt have been any smoother. Really fast service, fair prices paid and car was gone 24 hrs later by a nice tow driver. Highly recommend!!
Review №9
2018-05-09This is the BEST place to go if you need any used parts for a great price. All parts are tested before selling them. 30 day warranty as well. Nick and his staff were very helpful and welcoming. Nick even went the extra mile as to come look at under my hood and make sure I was buying the correct part. Very honest people. Very nice family oriented business. Waiting room is very clean. I have all but nice things to say about this place! Oh and me and my grandma enjoyed driving down the driveway to witness old antique fire trucks, ambulances, police cars, etc. Cool
Review №10
2020-01-20It was a painless transaction. I filled out the online form for a price quote for my junk SUV.Nick got back to me quickly and gave a fair price. I emailed back and called the office. By 1pm the vehicle was picked up and I had my money. Would definitely use Essington again.