Kerbside pickup
Yes
Famous Footwear in Lebanon
Categories
- Shoe store
Location on the map
Lebanon, Lebanon County, Pennsylvania, US
Service options
In-store pick-up YesIn-store shopping YesDelivery NoHealth and safety
Staff required to disinfect surfaces between visits YesAccessibility
Wheelchair-accessible car park YesWheelchair-accessible entrance YesPlanning
Quick visit YesPayments
Cheques YesDebit cards YesNFC mobile payments YesEdit infoPhone: +1 717-675-5144
Site: https://www.famousfootwear.com/s...
Opening hours- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–6PM
Famous Footwear in other cities:
Comments (73)
Good selection of shoes for men and women. You can almost always find a coupon to get a great deal. From the many times I have been in there I have found the staff to be very helpful, never overbearing. I dont know why some reviews say the sales people here are pressuring, I have never felt that.For kids shoes, they do have a great selection but the prices are way more than I would want to pay. I dont see the point in shelling out $50-$70 for a kids shoe that is going to get beat up within a couple months but hey if you can afford it....who am I to judge.
Very good selection of shoes and socks... 👍✔️✔️ Friendly staff members
Needed shoes for work. I personally hate shopping & the store manager, Marcie stayed a few extra minutes after her shift to help me find exactly what I needed & super fast. Jodie, Neveah & Sam were friendly & funny so it made it a less annoying trip for me. Anything less annoying in 2020 is a bonus. Thankful for the famous footwear squad. 😉
Bought a pair of Nike sneakers great price . Was Friday 5/25/18 there were two ladys working they didnt offer any help. Went to pay had to call them to register. Not friendly at all very snooty very disappointed. Will I go back again I wont!!!
So Im disabled physically and have ptsd, Im 16 and I walk with a limp at times, and the worker and my mother were talking and when the worker came up she was instantly giving attitude (first worker Ive experienced there like this).So the chick points at me and goes Whats your problem Not only does her confrontational behavior trigger my ptsd but so did being pointed at and asked what my problem is (which in reality she cannot ask me my medical problems). Note I dont have a service dog either, so I dont feel she had to ask what my problems were. And I just feel like it was handled very unprofessionally as my mom was very calm and didnt get angry until we started leaving. I was frozen and couldnt talk because once again, she scared me and I was trying to calm myself down from having a panic attack because that would only make things worse. We would of been very understanding to what she was saying if she didnt do it so rudely. We were only in the store about a minute before leaving, so note this happened in a very small window of time with us walking in and out. In the end I dont care if she has a problem with a costumer with telling them hey can you do this but the way things went down just shouldnt happen. There are many people with ptsd in the world, next time she may actually do it to someone who starts having a full on panic attack from it.
This brand is very weird. Its like a generic version of Foot Locker. We bought several pairs of sneakers here and some backpacks and like, everything is like a product that fell from a truck. Kinda like Walmart. Jeez, Walmart manages to find chips with half the amount of seasoning even! Like, maybe they buy up the dumpsters and mistakes from different brands. Thats what this odd shop is like.One day, they gave us 2 left foot, red Vans for my youngest son. I didnt notice that until we got home. So, I called and they said there was nothing they can do because that was their last pair weird... so, I called the main place and they refused to admit that this could ever make such a mistake lol. Um, yeah, so, I have 2 left sneakers and youre going to tell me I somehow managed to do this? LOL even more weird.That was in September of 2016. I still have those 2 left sneakers. I have to throw them away but I am just so angry that I wasted $40 on these cute, red, Vans and I cant use them.
Good if you want a cheap pair of sneakers that go no higher than $65 ot so
The one lady who works only on the weekend s is awesome! I will only go when she is working. Their instock selection kind of sucks but the free shipping to your house is nice.
Nice selection. Good experience!
Lots of different shoes. 👌👍
The service was okay. The selection wasnt the greatest here, but the prices werent to bad
Always have a great selection and wonderful sales! Customer service is wonderful and their rewards program is a must
Great place to buy shoes but employees are not friendly.
Great people helped a lot
Went looking for a shirt, but they sale only shoes. They have a big variety shoes too.
Bought several shoes online from them. Marcie, the manager, takes great care of me everytime. 👍
Great variety for your shoe needs. They offer good discounts too
Great selection
Terrible, ran out of everysize and not a good selection of shoes at all.
Small selection
Purchased sneakers for my grandson, who is 13 and very picky. He found what he wanted.
It seems like a great shoe store, but the staff was not very helpful.
Didnt have a very good stock of shoes other wise ok
Awesome deals!! Buy 1 get 1 half offPlus rewards and coupons cha ching!!
Waited on by manager! Very nice and helpful!
Got a beautiful pair of shoes for a great price
Good prices. Lots of shoes to choose from!
Great place for sneakers
I’ve found a few pairs of shoes here! Honestly the salesman here can be “pressuring”... but that’s about it.
People were quick to help and quite cheerful. I found what I needed.
Great prices and clean store. Highly recommend
Smells like feet.😖. Jk it was good, no smelly feet. Lol
Great had size and style I needed
Got my sneakers there and love em
Very helpful
Very polite staff and helpful
I love shoes
They have good quality in foot wear
Rockin deals!!!
Good shoes 2 many 2 choose from
Solid selection and good prices.
Nice shoes reasonable price.
Attendant was very rude when asked about specific kind of shoes
Big place and lots of Variety of shoes
Too expensive, lack of sizes and selection for kids- toddler and youth.
Large selection, well kept store
Limited sizes, especially on womens sneakers.
Great prices
It was 👌
Wide selections and friendly staff
I love the selections!
GREAT SHOES, GREAT PRICE!
Very Good
Need more hip style
Great deals!
Quality shoes for sure
Nice selection
Very good.
Over priced
Good
Quality shoes.
Very good prices
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Total reviews rating 4.2
73 Reviews for Famous Footwear 2023:
Review №1
2022-07-05This store complies 100% with the American with Disabilities Act 2010 design standards. The aisles have a clear width of over 36”. The doors are easy to open and get through. The benches are stable and wide. Checkout is easy as the counter is clear of clutter. Customer service is terrific! Eli and Marcie knew exactly were I could find my crazy shoe size and were gracious and helpful. Top notch all around.
Review №2
2022-06-14I had an 89 year old with me and she needed shoes and she wasnt good mobile wise so I went in and ask for help in the very nice young woman came out to the car with shoes to try on her feet and went back in and got the right size it was very touching for the 89 year old myself and the sales girl would highly recommend
Review №3
2022-06-10I went in there looking for some shoes and and I didnt know what I wanted, And the girl who works there Heather Heather was beyond helpful and she helped me pick out the most comfy crocs, and slippers! So personable and helpful 10 out of 10
Review №4
2022-05-06Stopped in today to obviously buy some shoes, waited inline for 15 minutes while the cashier and the customer in front of me complained about people on welfare. The cashier complained it was so difficult to keep undesirables out of the store. The customer and the cashier remarked about not having kids if you cant afford them, the customer whole heartedly agreed. They yammered on for ten minutes before finally leaving. Then was asked by the cashier if I wanted to donate to kids in foster care....the irony was lost on her. Wont be back.
Review №5
2022-07-24Great customer service. Wide variety of shoes. Clean inviting store.
Review №6
2021-11-29I was pleasantly surprised with this location. Great prices. Decent selection. Found some winter boots for a steal. Yes the customer service is very Lebanon but given what the employees have to put up with on a daily basis, I can understand. Ive never received bad service here. Everyone here was always nice to me. Have a good attitude and youll get a good attitude back.People on here complaining probably have never had to work in customer service before.
Review №7
2022-02-06The store was clean and easy to shop. Staff was nice, however masks were not being worn, and the cashier was playing with their nose the entire time they were ringing us out.
Review №8
2022-06-30Nice employees clean place. Shoes are mostly priced fairly.
Review №9
2021-11-02The customer service is horrendous at this location. Several clerks just walking around talking about their personal plans. Not once did they ask anyone in the store to assist in anyway. When you walk up to the register, not a greeting, not a thank you. Last time I will patronize this store. Managers, wake up...hire people that encourage customers to return, or end up closing your doors!
Review №10
2020-08-21I love this place! Im really obsessed with shoes, especially shoes for my 3 children! Famous has an incredible selection!I was just in a few weeks ago again for shoes for my son. He is Autistic and very sensitive about how his shoes fit. I was greeted at the door by Jody, shes OUTSTANDING!! Its been an entire year since I had my son in and she remembered his style of choice! How is that even possible?!Ive also had the store manager help me, I believe she introduced herself as Marcie if I remember correctly. Amazing customer service right here!I love the ease of shopping in this store and everything about it! I feel like family when Im shopping, almost like theyve known me my entire life!Keep up the excellent customer service, love this store!