Delivery
Yes
FedEx Ship Center in Philadelphia
Categories
Location on the map
Philadelphia, Philadelphia County, Pennsylvania, US
Service options
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 800-463-3339
Site: https://local.fedex.com/en-us/pa...
Site: https://local.fedex.com/en-us/pa...
Opening hours
- Monday:Closed
- Tuesday:2–9:15PM
- Wednesday:2–9:15PM
- Thursday:2–9:15PM
- Friday:2–9:15PM
- Saturday:Closed
- Sunday:Closed
FedEx Ship Center in other cities:
Comments (57)
This has been one of the worst experience I ever had with FedEx. I was told so many lies by the customer service reps in the midst of trying to pick up a package which I called in for a pickup at a center. I was given several confirmations numbers and tracking and was told I would receive a courtesy call once the package arrived at the center I scheduled the pickup. No one ever called me back, I had to hunt down customer service and was so disappointed when they told me that there was absolutely nothing they could do about getting my package out to me timely. I was schedule to fly out to California for a doctor appointment and surgery and need by package prior to going, I was told that there was no way I could get my package before my flight. My flight was scheduled for Monday and I was told that I couldnt get my package for 3-5 days after that. I was so hurt. I will be contacting an attorney regarding this unacceptable manner. How many people are being treated so terribly by incompetent reps of FedEx. Extremely disappointed and would never ever use this company again for delivery.
Pretty quick!
I got good customer service there!
Customer service was amazing helped with all questions i had
Good people willing to HELP anyway possible. Right way to ship you will not be disappointed.
Friendly staff get you in and out quickly. Staff very helpful when you have questions.
A great place to mail something a customer service is phenomenal
I am an artist who often has tight deadlines and sometimes am running in at 8:45 pm and have ALWAYS, every single time, gotten fabulous customer service from EVERYONE. I am a convert from the USPS, due in large part to the wonderful experience I always have at the Philadelphia Fedex!
Did not go in. Met someone in parking lot.
The people behind the counter were pleasant and helpful.
Great place to drop off your package but they dont open till later in the day
I drove all the way there after calling to find out our interline discount for them to tell me they dont do interlines after 8:00pm. I just missed the time by 7 minutes. I asked why was this information not shared when I called.
I work there. The work is very hard. But Fedex is a excellent place to work.
They are always there to help, Especially the young black female who is always there with the smile.
Horrible customer service. They did not know their own policies for shipping. Better to go to a different location as this one is a disgrace to the FedEx brand.
Great helpful employees. Nice clean friendly environment.
Bad service, unwilling to help, incorrect knowledge of Dangerous goods, and then threw the typical line Im working as fast as I can honeywhen they were complicating things and dont ng nothing...had to leave pkg for USPS...that bad.
Super friendly service, right at the airport, and great parking
Very quick service in and out in no time
Great place.
A fedex truck with license plate RE0706 hit my car please help!!!
I received very friendly service here.
So friendly and helpful and convenient to the airport
My best delivery place 👍
Fast and safe but expensive!
Just be accurate and polite.
Excellent staff very helpful
Quick service and nice people
Nice people who work here
Fast service. They get you in and out
The lady on the phone was very rude.
My work place love it 😄😚
Fast, efficient and convenient service.
My work place yes.
Quick and easy service
Its basically a shipping center.
Nice helpful people
Outstanding service.
They are the best
Good people.
Polite and professional staff
Work
Best company to ship with
Good service
TiVo
Thanks
Awesone
Total reviews rating 4.4
57 Reviews for FedEx Ship Center 2023:
Review №1
2022-04-20Got in and got out! The place was a bit difficult to find which means - no line. They are also open late. The staff was friendly. Be careful not to park at the trucking docks. There is plenty of other parking where you may walk 15 more steps to the door - it wont kill you to do it!
Review №2
2022-01-17This is the second time that this has happened. The package was marked as delivered, but the security cameras showed no delivery at all. The drivers are most likely taking these packages for themselves.
Review №3
2021-12-11I live in the surrounding area and my delivery guy left my package on the walkway next to the sidewalk (saw this on my home camera). Surprise surprise it was stolen. FedEx asked the driver who said he handed it to me and FedEx denied my claim.. Thanks, FedEx!
Review №4
2021-08-24Great people @The Cargo City Fed-Ex...!assisted myself with setting up a shipment when my computer was not operational , ALLWAYS HELPFUL, THEY KEEP THE PURPLE PROMISE HAPPENING DAILY !!!GO FED-EX !!
Review №5
2020-03-21We were had many heavy items from Philly to Washington state to ship! Walked into to the Fed X office. A Gal was cleaning the doorS and wiping down everything. We had a big chest, a picture and a box of heavy items to ship home. (We were like deer in the head lights.) how can we do this? What do we do? Was a big burden on our shoulders. This wonderful, knowledgeable, amazing woman, crafty, experienced, sweet lady. Said “I can help you”. She took control of our situation and helped us wrap and box our cargo. She spent patient time with us to make sure we were good to go. If you go to Philadelphia Fed X Airport ask for Trisha! We couldn’t have done this without her❣️ Trisha you’ll be forever our shipping mate! YOU ROCK❣️Thanks for all your help😘
Review №6
2022-02-08Good people. Nice area.. easy to get to from airport
Review №7
2020-12-16I had to wait 10 minutes for someone to come to the counter to help me and that was only because I asked a FedEx worker from another department to go in the back to get someone.They said I know we can see her.
Review №8
2021-05-05Great experience! I appreciate that its open later than the other FedEx locations for last minute shipping.
Review №9
2019-09-03Terrible,terrible place. Staff is rude,impatient, and rushes you. Certain members (JULIO) need to learn how to talk to people not at them. Staff members will also put hands on you, dont EVER put your hands on me
Review №10
2022-05-27Awesome people!