Delivery
Yes
First Class Auto Land l Top Used Cars for Sale in Philadelphia
Categories
Location on the map
Philadelphia, Philadelphia County, Pennsylvania, US
Service options
In-store shopping
Yes
Phone: +1 215-533-5181
Site: http://firstclassautoland.com/
Site: http://firstclassautoland.com/
Opening hours
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–4PM
- Sunday:Closed
Comments (198)
Dont buy a car here most of the cars are junk and they dont even have a Mechanic to go over to cars and service them before they sell them to the public they buy these cars real cheap at the auction and dont even know whether they are reliable or not, As long as they can make a profit is all they care about they do not care if you bought a reliable car.
Great selection of cars, all at a great price. Staff was very friendly and patient. Got me a great car at a great price.
These guys were very helpful and getting me into a new used car I would recommend going there if youre in Philadelphia or near the Philadelphia area
The team at First Class Auto was incredible from the minute I walked on to the lot. Professional, friendly, and helpful would best describe the service I was given. I was able to choose from a great selection of inventory and ended up purchasing an Infiniti Q50 for a killer price. I had an excellent experience here and will definitely be a return customer!
I brought a black 2010 Audi A5 a few weeks ago and the engine light has come on twice. Owner Ron has refused to fix the problems. Yes it came with a 90 day warranty but the warranty dosent cover the emmions. It needs a secondary air injection pump cost $450.00 dollars not including labor with labor $850.00 thats not all he sent me to a repair shop in the North East someone he knew, he told them do not repair until I call the finance company to tell them he did the repairs. Because I did call the finance company to stop payment but he promised to fix the car. Yes, he put two new tires and a battery but he never fix the engine light as promised. He con me to call before he would do anymore repairs. I like the car so I had the repairs done myself at Matrix Auto on North Broad. Beware of any car you buy from this dealership. Have a experience man/women go with you before you sign any documents...Learn from my mistakes. I would never recommend anyone to this dealership. Everything that glitters on that lot isnt glitter.This is a true life experience for me.12-8-18You can try an spin this all you want to but your dealership drop the ball on fixing the Audi A5 thats ok because I had the repairs fixed myself and Im satisfied.
Ron you are great. found me the car I wanted in this crazy car market when no one else could for the price. I will be back. thank you very much
Great cars and nice staff. I got what I wanted they worked with me on price. Never felt pressured to make a deal. Thank you first class auto for all the help. recommended
With my credit in shambles they were able to put me into a 2016 Toyota Camry the salesman werent pushy they let you know your options and you take it from there they give you all the buying power when I buy my next car Ill definitely be going back
There are three qualities that I was looking for in car dealer and First Class Auto Land was the perfect match!- Great customer service with knowledge of the vehicles- High quality of inventory to search from- A fair priceI will definitely be coming back to First Class Auto Land in the future, as well as recommending this car dealership to my friends and family. The whole team made the buying process as painless as possible.
Thank you guys at first class for the great service. We were blown away by the customer service! They called us a month after just to check up on us and to see if we were enjoying the car. They had exactly what I was looking for and worked with me to get it to a great price. Love my new Land Rover, thanks again for the help! Definitely recommend First Class to anyone in Philadelphia!Thanks guys!!
First Class Auto Land was outstanding!!!! They had the utmost experience and professionalism ever... They made my little sisters car buying experience amazing, and this was important because this was her first car that’s she purchased on her own. Even with the small minor things they were quick to remedy them.Thanks again
I purchased my first car, 2010 Kia Forte Koup - 6 months ago and I can tell you that it has been riding smooth ever since. Oren and his son were so much help and explained to me everything that I needed to know about the car. Even put premium brake pads on my car after inspection as well as offered to paint my wheels free of charge! I will definitely always recommend first class!
DONT BUY A CAR HERE!!!! We bought a car on 11/30, initially I present missing parts which they put in two weeks because they are informal with dates, as well as the oil change that they never did, on 12/19 the service engine light came on call them and They told me they could not do anything that day that I would take it in the week, I took it on 12/24 and they told me to fix all the problems and on 1/11 they told me that the car was ready, LIE, they did not fix anything I notified them At the time but they ignored it and I took a diagnosis and surprise the car does not work ... now I will proceed legally
This dealership had the exact car that we wanted and they allowed us to dig into it before buying to make sure that it was in good shape, as well as take it for a test drive. We had our financing in line before we arrived and though the process took a little time it was smooth with no issues. Very happy!
Our experience with this car dealership was great. The leadership team was very professional and patiently worked with us to get us the best rate for the car that we selected. I definitely recommend them and we will definitely come back for our next vehicle. Thanks so much for great service!
Knowingly sold us a car with major mechanical issues. Would not make good on repair costs. Expensive lesson on our part. They even ignored a request from the Better Business Bureau.CORRECTION TO YOUR RESPONSE. We purchased car on 4/30/19 with a 90 day warranty. Called you on 6/24/19. When you told us to bring car to Philly to fix, we absolutely did... and your repair shop did not fix it. We had no choice but to bring it to our own shop so we could drive it! We asked you for reimbursement for this repair and you refused. after multiple attempts and you refusing to take our calls, we filed better business report on 8/26/19. We were contacted on 11/4/19 that you refused to comply with their requests. Sorry Oren... I keep good notes.
I would recommend this place to everyone! They are the real deal. Oscar went above and beyond to get me the car I really wanted! I have no credit and am now driving a 2015 car! And Tom did an excellent job getting me a great deal on car insurance. Everyone was so nice there. I will definitely be going back in the future!!!!!! Go see them ASAP they will MAKE SURE you drive home in a fly car!
Ive purchased two cars from them in the last couple of years. The customer service is unbeatable. I never felt pressure to buy. The cars I purchased are both still running and have never had issues. Ive recommended them to my friends and family multiple times and they never let me down! If youre looking for trustworthy and honest used car dealer this is the place to go!
They are really friendly, they worked with me with no credit. Im only 20 and now have a 2016 Hyundai. I will recommend them to anyone thats looking to pay a note and dont thank they credit is good enough, they can work with you. They have a good vibe the service is great, just a very great dealer and I highly recommend it.
First Class Auto Land makes the car purchasing experience pleasant and pressure-free. My wife and I were greeted by a very kind salesman who explained clearly all the info we needed to provide for them to make the purchasing experience simple and seamless. All through the process we were respected and treated Intentionally with First Class customer service where you trusted them and did not want to go anywhere else. We will buy our next car here and definitely refer our family and friends. I am very grateful to their First Class Professionalism!
Looked for something affordable and these were the guys to make that happen. Needed something sub 10k and ended up going home with a 2016 nissan sentra with only 45k miles. Couldnt have asked for a better car. Thank you
Niko and Micheal we amazing, they had sold the car I originally went to look at and showed me one that I had looked at before (Hyundai Sonata). I almost walked empty handed but they did everything they could to make sure I left with a car. I would recommend them to anyone. Just be aware that the prices listed are cash prices, financing prices are a bit more. Nevertheless they were accommodating, patient, and knowledgeable. Micheal gave me very good first time buyer advice and Niko took the time and went ABOVE AND BEYOND to help me out.Will update if anything changes.
Beautiful section of cars (clean, well kept). I purchased a 2014 Hyundai Sonata late 2017, and might I say the car ran amazing. I’m rating First Class a 1 due to their overall way of dealing and handling their customers. Mike (finance) was VERY nasty towards the closing of the sale when asked about my paperwork....scolded at me to get out of his office lol. Also, Rob pulled a fast one on my insurance company when lefted in charge of finding and setting up my insurance....he didn’t report my violations to the insurance company during the closing/deal, which ended up in me later having a higher rate when the (insurance company) ran my driving record and located my violations ! Terry is another one, a joke! The staff overall to me is shady and will anything to get a deal (my opinion) they tried to help with this insurance issue, but of course I opted out. Great cars, shady employees. They’ll go any mile to get you a car... Yes, but it’s all shady. They even lied to the bank about my down payment (I still have the text message) of them “reminding” me what to say when the bank called.. Ask questions and do ya own research before signing with them. Lucky I got out of that note and insurance 2.22.18 to be exact and purchased a 2018 From Gary Barbara. Things happen for a reason.
Honestly the best experience I had purchasing my first car. They were extremely patient and cooperative with me. Thank you for a very good experience I highly recommend getting a car from here.
Do not come to this place they will steal your money!! We put a down payment on the car and turns out the bank didnt approve and they did not return our money. They are thieves! They will steal your money and you will walk out without a car. They will sell you a dream and when you come to do the paperwork they will switch the story and the price of the car. Not only that but they sell broken down cars. The car we wanted had lots of problems and they wanted us to pay to fix the problems before the sell even went through. They took our money to fix the car and never gave it back once the sale didnt go through. THIEVES!!!!!
Great selection of cars and very professional. I felt at home as soon as a stepped on the lot. Not like any other car dealership where you feel under pressure. Oren and the guys are very understand and easy to talk to. Id recommend everyone to go to First Class Auto Land when looking for a car!
Thank you for the pleasant buying process. Couldnt have asked for a smoother transaction. Love the new car. see you when its time to get my daughter a car. Thanks again
I am buying a 2009 Buick Enclave that is inoperable to me because the engine went on it. I reached out to Diamond Warranty as well as Orna(the owner) and neither one wants to fix it. I filed a complaint with the BBB and the Attorney General which Orna didn’t answer to either of them. I’m currently in the process of looking for a lawyer that will take the case to small claims court. So be careful when buying from them you definitely going to get a loan with a 20 percent interest rate and a piece of junk.
Oren and Ron and AMAZING! I went in looking to buy a car for my Birthday. I wasn’t sure if I was gonna be able to get in one but Oren made sure I would! A day later I got the call that I can come in and BOOM a week before my 30th I got my car😍😍😍🥰. Both Ron and Oren are great and I definitely will recommend them to any and everyone I know!
I will recommend this place to everyone searching for a car. Great website showing all their inventory, and after a nor’easter that just hit the area all there cars still looked immaculate. This wasn’t even the best part. There salesman are all so friendly and care about more then just selling cars. They actually care about there customers which is really hard to find at these type of dealers. They actually are so nice that the owner and his son (Oren is the son who helped me) plan on driving the car to me since I am having knee surgery the day we finalize the sale, Wow!! The one thing one of the salesman could work on is not spilling gas all over himself. Lol 😂😂 If I could give 10 stars out of 5 I would!
Great, great and very positive experience. They were responsive, easy to deal with, always professional, and answered all my (and sometimes annoying) questions. I highly recommmend. I will do business with them again when it comes time to add another car to the family. Thx first class for doing such a grat job and making the process easy.
Great place to have a car... They got me exactly what I was looking for even under my budget! Everytime a friend or family is looking for a car, I refer them here as I know that theyll get very good, professional, friendly service here. I was able to drive off the lot in my 2014 yellow mustang with a smile on my face thanks to the incredible service and help.
I’ve gotten my first car from this place, I love the fact that they’re very understanding and professional. And hey also give you professionals and suggestion of where to go if there are any problems.
What are great car buying experience! Thank you to Oren and the rest of his team! They are quick, easy, and got me into the car i wanted Thousands of dollars cheaper than the other dealerships i went to!!! If you are looking for a used car look no further!!!!
These guys have an awesome selection of cars and customer service is impeccable! They take time to understand your needs and help you to find the right car and financing. Highly recommended.
The guy wanted to do paperwork before even letting us thoroughly look at the car. He brushed off the fact that eventide you run a credit check that it effect your credit score.. We asked to do a test drive and he let us in the car then walked away with the keys in his hand. Wasnt sure what was happening but it didnt seem right. NEVERMIND!
Absolutely recommend First Class Auto. They went above and beyond my expectations.I got a great deal &wonderful customer service . Its nice knowing there s a used car dealer out there that doesnt just care about making a buck. First Class Auto definitely cares about the customer. Thanks guya!!!!
I was skeptical at first knowing that it was a smaller car dealer.They have a pretty wide selection of vehicles newer and older models.There prices are comparable and less then the bigger dealer ships.Harold helped me find a very nice Chevy Malibu with very low mileage with a great price and warranty. I highly recommend first class auto land if your looking to by a used car with an affordable price.
Going in to the place was nerve recking but as soon as we pulled up to the lot we were immediately excited. We were their for about 2 hours tops but we left very satisfied thank you Terry. Very pleasent and patient people, who are willing to work with you. I highly recommend if you are in need of a car with our a hassle. Thank again first class auto!
Ive bought and sold a few cars through this dealership! They always give great pricing and top dollar for trade-ins. They also always find top dollar for the cars Ive sold! Always fair and always reasonable!
If I could give this place no stars I most certainly would. Shadiest car dealership I’ve ever encountered. Whatever you do, do not purchase any vehicle from this place. It most definitely is a LEMON CAR and they will steal your money and not show the correct amount of down payment to the bank. I could say more but this dealership knows exactly what they’ve done.
Love my new car. Thank you for good service
I purchase my 2011 Range Rover from them excellent customer service they went above and beyond my expectations. I told them what I was looking for they didnt have this car in stock they search and found what I wanted Ill recommend this dealership to everyone.Yolanda!
This car lot is incredible! Rob and Oren helped my boyfriend and I to get the car we wanted, with not much down and bad credit. They are the definition of when someone says we will work with you. They absolutely will do everything they can to make sure you leave off the lot with a nice car!
They sell lemon cars send car to a Mechanic next day or come with a scanner they lie to you and terrible service scammers. Both cars I got from them terrible one they took back and then messed with the contract and asked for more money and now I drove the second car 10 days due to a accident I was in and can’t walk there terrible customer service the dad Ron talked to my wife so discussing never gonna recommend anybody to shop here unless u buy a new car don’t trust what they say about the used ones they don’t even check em before they sell em like they claim.
I love my car and my dealer. Big shout out to Chris, Mike, and Oren! I got a great deal and exceptional service! Thanks guys you Rock! If you are looking for car go there, you won’t be disappointed!
They are the best. Hands down... I brought my 2005 Cadillac DeVille in as a trade along with $500 down and I walked out with a Silver 2014 Ford Fusion Fully loaded.. Beyond Thankful.. Thanks to the entire staff there again..
They have nothing but lemons here dont buy here trust me.
First Class Auto land is a breath of fresh air. The moment I walked into the lot I was greeted by a very knowledgeable and helpful salesperson. the People at First Class auto Land supply you with a pressure free experience, and truly want to get you into a car that is best for you. Unlike most dealerships in the area that are similar to First class Auto Land, they care about the customer, and want to make sure you are happy with your purchase for years down the road. I highly suggest you make First Class Auto Land your first stop when shopping for a new car.
Worst cars ever nothing but lemons run while you can
I was referred to a Oren (the owner) and First Class Auto Land by a friend to help sell my Maserati Quattroporte. The entire team was highly professional and effective. There is a small and specific market for exotic cars, and the team st First Class Auto Land knew exactly how to address that. I highly recommend buying or selling your vehicle with them.
Amazing service and friendly staff. I will be returning!
This was the worst car buying experience ever. Before going to this car lot I filled out the pre-approval appreciate online because they had a car I wanted.I was told they had the car and was asked to send over all my information. So I emailed over everything and was told that they had me approved for the car and when would I like to come in after several phone call conversations, and having to do the approval process two times because they so called was having IT problems but I learned as I listen to other sales is that is apart of there game.I came in the next day not only was they not open at 9am as advertise on there company website, the car was not there, I had to send all of my paperwork again, nothing had been done. I had to walk around until someone came.All these was after working a 12hr shift then coming home getting off at 7am and spend Mony on a Lift to get there.
I was in the market for another car and I had heard good things about First Class Auto Land. The salesman (Oren), was super helpful, and he answered all of my questions. He made sure that I was completely satisfied and took care of all of my concerns. I would highly recommend this dealership to anyone in the Philly area looking to get a car.
I give my experience here 5 stars!!! Daniel and David helped me out alot i went in there just before income tax time with not alot of money but figured it would be worth the try..this was my first time going to a car lot so i didnt know what i needed to bring soi just brought my license and pay stubs turns out i needed more than just that so David drove me all the way home to west oak lane to get what i needed and took me back and an hour later i was driving away in an Infiniti!!!! Ive had my car for almost 4 months now with no problems the car is great the people are great and so was the excellent customer service i recieved so if youre looking for a car please give them a try trust me u wont be disappointed
These guys are awesome everything was fast and easy... Theyre very nice and welcoming!! Just know when its time i will be back
Great service! Took care of me from the moment i walked through the door. Great selection of pre-owned certified vehicles! Prices are extremely competitive! would recommend
Small lot !!nice cars brought from the AuctionThese guys are hungry! They wont cut you a break when it comes to buying cash nor financing . Cars sold as is . Im missing back floor matts spare tire and jack , so check them really good before driving out.
Do not come to this place they will steal your money! They tried to sell me a car with a ton of problems. The dealer seems awfully sketchy. Do not come here. This place tries to sell cars that will not last. They just want your money, they don’t care about the customers at all.
Great place to buy a car, all of their inventory is late model low mileage vehicles I looked at a few before buying and didnt find a single flaw with any one of them! Customer service is A+, would recommend to anyone!
Liked a car there, but the person authorized to discuss price was not there. We waited for a bit but had to leave when he did not show up.
Great service. Took care of me from the moment I walked through the door to the moment I left with my new car. I wasnt working with much down, but they managed to make it work! Highly recommended!
I would definitely recommended this dealership to anyone, staff is excellent and very knowledgeable! They have a great selection in cars and work with you with any credit scores! Great prices and very friendly staff!
Great place to buy a car! Great and helpful staff and a great atmosphere! Pricing is unbeatable and best of all they got me approved so I could select a car from their large inventory!
If you want to buy a car. This is the best place for you. They sale used cars, but the good thing is even if it is used the car still look new. I highly recommend to friends.
I was very pleased with the work done by First Class Auto Land. They were very professional and checked the vehicle from top to bottom. The result was neat and quickly done. I will very certainly use First Class Auto Land again to keep for my auto repair and maintenance; and I will tell others.
Rest0re Gal0re Mobile Detail was here and highly recommended for you as a customer on your next vehicle purchase. They have excellent customer service and great amount of quality cars to choose from.
I needed a car. I found one online and to get prices, i submitted my email. The next morning I got a call from the First Class Auto Land asking if I was interested in the car. As i had just had a bad experience driving an hour and a half away for a car and upon getting there finding out that they closed early, I was not keen to driving out to Philly if it wasnt serious. Upon telling this story I was told the best news ever, that they were willing to bring the car out to me for test drives and would even let me rent it for a few days if i needed to. They came to my complex and we signed papers on the hood! As far as their partnerships with the banks on loans, they were all over making sure that if one bank didnt work, they would find me one that did and they nailed it on the first try. They were super nice and great to work with! 5 stars!
Thanks First Class Auto Land for get me out of a jam and into a new ride. I love my new car and will definitely come back again. If anybody is looking for amazing service and to drive off a lot ... see Oren. Thanks again.
This place is an awesome place i would highly recommend it, the staff is great rob and mike was very helpful and will work with you to help find the perfect car for you .My experience with them was amazing couldnt have gotten any better.
Very nice people, professional and they find all ways to make the real and good deal you need. I recommend this place.
Man I give BIG props to First Class!!! They name really speaks for itself. Theyre service is superb at the highest level. They really will work with you unlike some places were they want more money down or wont even try to work with you because of your credit. My credit right now is seriously not that good BUT THE CAR I PULLED OFF THE LOT IN !!!!!!!!!!!!! You cant beat it! Man listen, if you on a budget but need a car, I not only suggest but DEMAND that you go to First Class and SPECIFICALLY speak to Rob! That guy is theeeeeeee TRUTH ! FACTS! He definitely had some type of empathy for me after hearing what I was going through. All seriousness, if you do not go to them, no disrespect.... you are either a idiot or slow lol and if you balling, GO SEE ROB!!!!!!! He mess around and put you in a 2019 car lol GO TO FIRST CLASS AUTO LAND !!!!!!!!!!!!!!!!!!!
If you are looking for a used car look no further. You will find a great selection of reliable cars and a staff and owner that will leave no stone unturned to help you find and purchase your dream car. Apart from finding my ideal car, I got an unbeatable price on a no pressure sale by a professional and courteous team. Their finance guy helped me put my loan out to several banks and I was able to secure a loan with the best terms. A fantastic car buying experience that I would recommend to one and all. The after sales support is great too and they help you promptly with any issues you may experience after the purchase. A worry-free, no hassle car buying experience that is guaranteed to bring you peace of mind. Highly recommended!
Need a headlight and marker light for my car at a reasonable price. Dealer wanted $125 for part. Heard about First Class Auto Land through a friend so i thought i would try. Gave them a call told them what i needed, and they had within 2-3 days for only $85. Overall great experience!
I thought I had a good situation going on when I came in to buy a car. After I bought the car it was nothing but problems after problem. My warranty hadnt run out yet an they didnt want to service my vehicle an fix nothing. When I try to get them to service my car the owner Ron tell me hes in to making money not losing money. Please dont buy anything from this dealership.
Great people, nice selection of cars, quick service & willing to answer any questions.
Great service! Highly recommend. I’m on my fourth vehicle purchased from First Class Auto! Thank you for working with me 👍🏽
Friendly staff, excellent vehicle selection, got financing done and drove home in my new vehicle in 2 hours. Will be going back for my next car....
Do not buy a car from this place! Let me start by saying, Im a honest person and will not make a review on something unless I strongly feel something needs to be said! I was looking for a another due to me being in a horrible accident and stumbled upon FCAL. I inquired about a car on their lot and submitted a credit app and got approved after a few days. I was searching around for affordable car insurance and couldnt find any due to my accident & age. Im was pretty upset bc I fell in love with the car.. but I had to have my application pulled bc I couldnt afford the high insurance payments. Followed by being approved I kept asking the sales person Terry, what my monthly car payments would be and he failed to give the proper paperwork to show what they were. 1. Had I known my car payments where as high as they were I would have NEVER agreed to put a down payment to secure the vehicle from being sold. 2. When you go to a REAL dealership, they provide you with paperwork for you to take home about the vehicle, your monthly payments, and information about the dealership wand other cars and contact info for the sales Person to whom is helping you. Ive been more than patient with these people and they do nothing but play mind games with you. I put a down payment on the car (which is completely my mistake) so that they wouldnt sell the car bc I was just so eager to get a car and start driving again. After coming back for a 4th time I told terry I didnt want to go through with getting the car anymore.. everybody demeanor changed. It was nomore helpfulness. Everyone immediately just shut down and made it very uncomfortable. I spoke with Oren, and he tells me my money is on refundable. ANYWHERE YOU GO PUT A DOWN PAYMENT ON A CAR, THEY ARE MORE THAN WILLING TO GIVE YOU YOUR MONEY BACK. Anything can be done! Best believe that! You cant just take someones money for a car that isnt theirs officially. I never signed any paperwork stating the car was mines officially. If someone wanted to buy that car outright they could do so regardless of how much money was put down. This place is a scam. Its hard to believe people actually have good things to say about this place. I advise you people PLEASE DO NOT DEAL WITH THIS HORRIBLE PLACE. And the other reviews were right, the owner Ron is down right disrespectful and never available. Hes not here to help you, hes there to take advantage of you! Filing a report against this company immediately! They will be exposed for the fake scamming car dealers they really are! If I could give them 0 stars I would because they dont deserve the one I gave!
Rob and Oscar were both very polite and extremely helpfull! I was able to find the car I wanted at a great price. I would recommend to everyone!
Thanks for the nice car i bought. U really made my dream come true. Having a car was my dream. I cant buy one if all cars are expensive. I will tell my friends that you deal used cars.
I bought my car in January , they sold me the car gave me wrong paper work with the wrong vin , my light in my car doesn’t go out I have to turn it off my door stays unlock , I’m getting my oils changed and notice it’s nothing but old fries , crab shells and old chicken bones in my hood like that’s just so nasty and trifling unprofessional that shows nobody checked the oils or even lift the hood before selling it as a female I don’t know much about cars but I know you guys do lazy work and very unprofessional and unwilling to fix the problems I still haven’t gotten my lights or doors fixed and it’s been going on 3 months I had the car every time I called the owner was away or out and nothing could get done without him on top of that my alarm keeps going off by it self
Great customer service. All the staff were very friendly and helpful. If you are looking for a smooth transaction with no haggling and over selling, go to First Class. Highly recommend.
I bought a bmw from this dealership at a great price and the staff was very friendly. They have a lot of options to choose from and communicate in a respectful manner.
This is a great place to buy or trade a car , they are buyer and seller friendly , my sister purchaced a car here and we are both pleased with the car and service. I recommend for you and your family and friends to go here for your vehicle.
Man this place is awesome great service great ppl worked hard to get me in the car of my choice even with bad credit I really recommend this dealer to everyone. Thanx again TOM, OSCAR, TERRY all really great ppl
First Class Auto Land is honest and up front with you from the beginning. They give you all of your options and work with you to keep everything within your budget. Their main priority is the customer. First Class made everything as fast and easy as possible. My car was dropped off in the morning and by late afternoon it was ready to be picked up with a new mirror and bumper. I honestly cannot say that I have ever had service like this before. First Class has been completely honest and extremely friendly throughout my entire experience with them. I only wish I had known sooner that service like this actually exists in the world. First Class treats you like you are a part of the family. They will do what they can to make your experience simple and pleasant. They will have all of my future auto repair needs!
Thank you for everything, Love the new car! highly recommended
PLEASE DONT BUY A CAR HERE!!!! They are liars,the car I buy don’t work plus they delete comments! be careful with them
Excellent car dealership! Serious people who you can trust. Ive just bought my car there and it was a very good experience!
This place definently deserves 5 stars I went only asking for information about the car with only 300 dollars in my pocket and ended up leaving with a mic 1014 Ford Focus its amazing how they helped me out and I refer this place to everyone I talk to that looks into buying a car this is a great place
I love this place! They took their time with me and helped me in every way possible to find the right vehicle for me. I would highly recommend them to everyone I know.
Amazing salesmen and service. Im definitely buying my next car here, they went above and beyond for my daughter.
First Class Auto Land is a great place to search for used cars. They have great service and workers.
Amazing service and prices! Would definitely recommend for anyone looking for a used vehicle!
First Class Auto Land Inc. provides the excellent performance and service that we have come to expect. They have always responded to every issues quickly and professionally..
I had a incredible experience with first class auto land positive energy and great customer service a place i would truely recommend i love it thsnks guys😆😆👍👍👏👌
First Class Auto really is First Class. Ive worked with them multiple times; great cars, great people, and awesome service. Thanks for everything!
Great Experience! Thanks guys for everything, I love the new vehicle! We will be back
Friendly sales staff and excellent selection of used cars. I highly recommend checking out this dealership.
Good customer service. They worked with me so I could get the truck I wanted! Great job guys!
I got a car from this location December 8th 2015. March 20th, a lil over 3 months my car breaks down on the side of the rode and now theyre telling me I need a new engine. You will think because I only had the car for 3 months the dealer would take care or it or even the bullshit 6 month warrant they gave me wil pay for it but no one would do a thing. It took two weeks for the guy Sunny to even look at my car. I had to call the lending hold for him to do that. Now when my lending hold called Sunny. Thats when he wanted to look at my car. Call the warranty. Even after Sunny spoke to the warranty company it still took him an additional 2 days to send them a price for my engine. Every time I will call to speak to Sunny he will be avoiding me, kept saying hell call me back and never did. I had to call the lending holder to get any information on what was going on. Its like they dont want to work or only want to work when their asses was put on the line. I called to make a complaint but they said all complaint have yo be taken up with the owner that was never there to my understanding. Do not buy your car from here. They are selling lemon carsIts funny how they said it was due to an oil leak and my car has been to 3 different place in the last month meineke in paoli and the one in university city and midas and no one has ever mentioned an oil leak. Sunny is horrible at communication I have not received one phone call from him in 3 weeks. Pam is very disrespectful she called my phone nasty and rude because I wrote a complaint tell me they could have gave me a loader which they never offered even after I asked. She told me the world doesnt revolve around me and it doesnt got 1,2,3 when I want it 2 and then hung up on me. they ate very disrespectful people and they try to get you for your money thats why they have sunny there for them to past inspection on people cars. Im not understanding how he passed and inspection on my car if I couldnt see the speedometer. And those lights cut off the same day I got the car. So that illegal.
Rob is amazingly helpful I really love his communicational skills hes an awesome sales man I would really recommend him to other family members and friends
First class autoland is the only place to buy cars! They have great used cars and exceptional service. Thanks guys!
They have a women working for them name Ms. Pam she is the nasty person in customer service ever, she wont let u get a word in she hangs up on u, she said the I can down and got my personal belongings out of the can we I never came down there, so if u take ur car to them for any repairs take ur belonging out if u already brought a car from them, I had call another location and had them on the other line just to listen how she talks to customers and he was at a lost for words, they tell u the the owner is out of town and he never gets back in touch with u, dont go to these people they are a rip off and they would sell u a lemon.
Pam and will were very professional and courteous. I would recommend First class to anyone who is looking for a car. Thanks will and pam.
Helped us get into a nice SUV the people. There really. Go to their. A Game to help get you in the car you want. Try them you will get a. GOod. Deal
It was horrible,The guy was trying to rip me off .He wanted to sell me a car w no expension tickets.It was so exauting
Had a large number of cars and very nice customer service, but delivered my car a title late.
My sister and I were just looking but Rob made her feel so at ease she bought today. And got payments less than expected. Thanks guys
Amazing service, best in town!
I love their great car selection , I got my 2016 Honda for zero down .
Rob was right on time, he got my family back on the road. I was worried about everything, but everything he said came to fruition with no delay. Thanks First Class lifesaver.
I would recommend this dealership. They have great service and helped me find exactly what I was looking for!
Rob and the guys were absoluetly amazing in taking care of my needs and wants. I am bringing my daughter back to buy too!!
My sales guy Rob was great !!!Got me the car I wanted and Oscar the finance guy got me payments I wanted!!!! Thanks
HORRIBLE EXPERIENCE...... OREN AND DAN ARE COMPLETE SCAMMERS I PURCHASED A CAR AND A MONTH LATER CAR GOT TAKEN.... I NEVER GOT MY NEW TAGS SO I BROUGHT THE CAR BACK UP THERE BECUASE THE ONES ON MY CAR WAS EXPIRING. CAR GOES BACK UP THERE AND THEY TAKE IT. COME TO FIND OUT THE BANK NEVER GOT MY DOCUMENTS AND I HAD TO FIND THAT OUT THROUGH THE BANK BECAUSE THEY NEVER SENT ANY PAYMENTS OR PAPERWORK FOR MY LOAN. THEY TOLD ME THE CAR GOT TAKEN BECUASE I MISSED A PAYMENT SMH. THEY NEVER NOTIFY ME ON ANYTHING AT ALL BEFORE I BROUGHT THE CAR UP THERE. THEY NEVER TOLD ME ANYHTING ABOUT THE BANK MESSING PAPERWORK. SO NOW I AM OUT OF A CAR THAT IVE BEEN WAITING TO GET. BUT ON THE BRIGHT SIDE MY BANK IS INVESTIGATING THE PAYMENT I GAVE TO THEM AND HOPEFULLY I GET MY MONEY BACK. ALSO THE FATHER WHOM EVER HIS NAME WAS DIDNT WANT TO HEAR MY SIDE OF THE STORY AT ALL. I WAS SO HYPE TO GET A CAR THEY MADE ME FEEL COMFORTABLE WITH MY EXPERIENCE BUT AT THE END THE DAY THEY WAS JUST HYPE TO GET MONEY FROM PEOPLE NOT CARING WHAT THEY PUT PEOPLE THROUGH. I HAVE A 4 YEAR OLD DAUGHTER AND AN AMAZING JOB. I WAS AT WORK WHEN THEY TOOK MY CAR BECUASE MY BROTHER TOOK THE CAR UP THERE BEING AS THOUGH IT WAS IN HIS NAME SO I HAD TO FIND WAYS TO GET BACK HOME LUCKILY MY CO WORKER WAS ABLE TO DRIVE ME TO AN ATM SMH BUT I DONT RECOMMEND PURCHASING A CAR FROM THEM. I EVEN OVER HEARD A WORKER TALKING ABOUT THEY LET SOMEONE LEAVE THE LOT WITH A CAR WITH THE WRONG INSURANCE SMH. OH WAIT NOT TO MENTION THEY REPORTED THE CAR STOLEN LOL HOW CUTE SMH THEY BEEN TALKING TO ME LIKE EVERYTHING WAS COOL THE WHOLE TIME BUT IN REALITY THEY WAS PLAYING ME NOT CARING ABOUT NO ONE BUT THEIR SELVES. I AM SO GLAD I WAS NOT PULLED OVER IN THAT CAR WITH MY CHILD. MAYBE THEY DONT KNOW WHAT COULDVE HAPPENED TO ME AND MY DAUGHTER IF I WAS IN THAT SITUTION. BUT I CAN SAY THANK YOU FOR OPENING MY EYES AND NEVER TRUST A FAKE DEALERSHIP!!!!!!!!!! AND THEY GET ONE STAR BECUASE I HAD TO GIVE A STAR IN ORDER TO POST.........
It was amazing customer service experience first time buying a new car and love it
Great service and amazing people! Im in love with my new car!
Good service.. The guys there worked with what I had Plus I love my car!!
Great place great cars and the customer service is awesome and the cars are always clean
Very friendly and helpful staff! I love my new car!!!!
They had a large number of of cars to choose from and I was able to find the car I wanted.
First class was first class great customer service and they said they would get me approved and they did that same day
Very unprofessional people, sell bad cars that break and have too many problems, never doing business again
Great selection and amazing staff! Oren is very knowledgeable and will find you exactly what you need at your desired price.
Well I had some issues with the vehicle is brought from 11th and Erie...But I took it down to the Frankford location 4050 Frankford Ave and they took care of my issues....Thank u guys for making me smile today......
Very nice people. No pressure and showed me all options. I drove off the same day.
The guys Work with me to get me in the car I wanted...Hard and dedicated workers from beginning to the end...Mike and O made it happen...
This car lot makes people happy!🌝
A great place to buy vehicle Nice salesperson and great atmosphere and thanks Rob for great service
Been doing business with the team at first class autoland for over six years,PS still satisfied!!!
I asked if they could do a personal delivery and they got it a very quick, very nice workers.
Good Experience so far I’m waiting on everything to go through now. I will keep you guys updated
Great selection of cars and high quality service
Every place I went to shut me down, but First Class Auto Land got me approved. Thank you Oren!
Tried they best to help me buh just didnt work out buh they were very nice.
Amazing service from kind and hard-working people! I would definitely recommend them!
They sell lemon cars shady dealer should looked at the comments 🤣
Rob took very good care of me it was a great experience thank you Robvery much
Thank you Rob for the car ,i really need it to get to work, and i appreate how you help me get back on the road ,thank you again
Good experience,great customer service Ill recomend yo anyone.
My experience was very nice they work with you I enjoyed it😂
Got my first car with the help of Rob! Thanks Guys!
Great selection, nice staff, fair pricing
Do you go by credit score and if so how high or what’s the advantage score to walk off with a car
Rob was just a great help ,thanks guys for everything...im completely satisfied!!!
Got car gurus top dealer award! Wow congratulations!
Frist 🚗 no problem,s when I need there help they get right on it.😎
I would recommend this place to anyone. Great buying experience.
All in all, it was a good experience and the costume service was great.
No good they are not honest and they are scammers
Always great SUV & CARSLove the sevice too !!!!
This place is aweful for business they say bad credit OK but its a lie
Great service and selections! Thanks Rob, Oscar and Terry
Best place in Philadelphia to purchase a used vehicle.
Great friendly service, really helpful & honest.
Nice knowledgeable people with great customer service skills
Great place! Love the staff- very helpful!
Thank you to everyone at first class.
Got my car here at the right price.
Good looking out Rob on the car the other day
I was sold a 2013 Range Rover
Got the car wash and vacuum
Quick and efficient!!! Very Recommended
Great place!very nice workers
Worked with me to get driving the day I went in !
Good place to get a car
Thanks Rob for the car you got me!
Always a pleasure
You guys are greatAnd very hospitable
Best dealership in town.
Good service... I was in and out
Didn’t like the experience there
Ok decent good service a
They need to get better
It was great i loved it
Its was ok
Very kind and professional!!
Quality service and hard workers.
It was awesome
Ok
Greate customer service
Great sales
Great and pleased 👍
Great experience
Effective.
I currently was looking for a place for my mother to buy a new car, we went couple of places and didnt get a good vibe and no luck. We decided to make our last stop, and saw First class Auto Land im glad we did. Everyone was really nice, explained every question we had, and gave us a great deal on our vehicle. Service here was 100% great 👍! I definitely will recommend to family and friends! And anyone else looking for a 🚗. Thank you to everyone at First Autoland for great service! And making our wonderful experience. ☆ Will buy again in the future! ☆ :)I was currently looking for a place for my mother to buy a new car, we went to a couple of places and had no good vibes or luck. We decided to make our last stop and saw First class Auto Land, glad we did. They were all very nice, explained all the questions we had and gave us a great deal on our vehicle. The service here was 100% excellent! I will definitely recommend it to family and friends! And anyone looking for an expensive Thanks to everyone at First Autoland for your excellent service! And making our experience wonderful. ☆ Will buy again in the future! ☆ :)
Total reviews rating 4.3
198 Reviews for First Class Auto Land l Top Used Cars for Sale 2023:
Review №1
2022-07-26I love this dealership I got a truck for my birthday and everyone was nice, the process was smooth, and they are very attentive. My vehicle runs great and I got a warranty. My key needed to be replaced and I brought it back and they had a locksmith fix it on the spot. Excellent service I highly recommend them if I could I would give them more stars they are the best in the city.
Review №2
2022-07-22This place sucks I been having problems with my car such as electric issues they trying fixing it so many time and still got the same problem my trunk was missing some stiff in it I can just keep going I’m still waiting on themTo call me to fix my issues I had my car since march never again would I go there or send any one to them
Review №3
2022-05-18The staff was so helpful and the prices were great! I got my used car at an affordable price and I will be returning! Very satisfied!
Review №4
2022-06-27Great experience, very friendly and helpful staff. Great selection and I was able to get the vehicle I was looking for. Definitely would recommend them to anyone else.
Review №5
2022-08-20Car has issues I paid cash and came with my family . They took the car to their quote on quote mechanic . Nothing was done . I had a warranty and still came out of pocket a month later no call or nothing from warranty to be reimbursedreimbursed. Very inconvenient. I should have went to philly auto sales or the other place . Very unfortunate . 4 days after I bought it all cash I came out of pocket 500 in total . Two tows an the alternator went out on highway Two states over . I hate leaving bad reviews . Find a mechanic guys and correctly I inspect the cars . Hope this saves someone
Review №6
2022-08-11I bought car from here for 7000 and the car didnt last a week SMH went back and try to resolve problem I came out of pocket another 3000 to have car service towed and fixed and had my 2 year old In the car and it shut down in the middle of high speed traffic. And went to the place where I bought car and got no help now Im in process of sueing. Dont waste your time the robbing people
Review №7
2018-12-01Always a great time here. Great prices, friendly staff, and a great selection of vehicles. Highly recommended
Review №8
2022-02-09Thank you first class auto! went to a few dealers and they all had one price listed and when I would ask for final numbers they all had some BS fees that added over 1k to the actual price. First class had no hidden fees and the price they showed was what I paid. Obviously not including taxes and tag which was state fees, but walked away with the car I was looking for and the price I wanted to pay. Thank you Amos for all the help
Review №9
2022-05-18First Class Auto Land always provides great service. Super happy with my new car and even more happy with the affordable price I paid
Review №10
2022-05-18After years, I still always go back to First Class Auto Land. The service is incredible and reasonably priced! Great job to the staff.