Wheelchair-accessible entrance
Yes
Glen Brook Rehabilitation and Healthcare Center in Berwick
Categories
- Nursing homeAssisted living facilityOccupational therapistPhysical therapy clinic
Location on the map
Berwick, Columbia County, Pennsylvania, US
Accessibility
Edit infoPhone: +1 570-802-9060
Site: https://glenbrookrhc.com/
Opening hours- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Comments (24)
We love to come and see all the staff and residents on our pet visit. Murphy loves them all and I hope we brighten up their day too.
I have been visiting the facility since the new ownership group has taken over and what a world of difference! Facility is clean, nursing staff is providing care and attention to its residents. One of the biggest changes is leadership is responsive to family and resident concerns, with family meetings held on a monthly basis, it shows they want to hear our voice and concerns.
Awesome Staff and beautiful facility! Ive had the pleasure of working with some of the staff here, they all truly care about each and every resident. They go above and beyond to exceed the expectations of each resident and staff member. Highly recommend this place to work, or to send your loved one.
The new administration at Glen Brook has been trying to make the improvements that prior predecessor did not fulfill. It takes time and a good team of nurses, dietary, cnas, housekeeping, rehabilitation, activity coordinators and administration to bounce back. So far we are seeing improvements and is my hope that the level of care will rise to the top.I believe the improvements are starting and they are in need of more staff. With Covid -19 recruiting is difficult but hopefully they are able to get more people soon. Your staff is very caring and I feel they can use more help.
Sue, the administrator, is always willing to address any concerns we might have. She does her best to ensure our loved one has what she needs.
Truly a terrible experience. Stay away from this place. If you do place a loved one here, stay away from the RDO Ann-Marie B if you have any concerns that need addressed. In my experience She was mean, unsympathetic, and just a nasty person. I believe she does not care at all about the residents and does not want to help make my loved ones stay a pleasant experience. We’ve Never been treated so poorly. Find another place for your loved one
Such a bad place. You couldn’t trust this place to take care of an animal. The people who run this place are awful. Don’t waste your time asking for help, especially from the regional person Ann-Marie Boyne. She will ignore your concerns and twist things around to make it seem like the resident is at fault. At least that is what happened to me. These vulnerable residents deserve so much better.
This place and the management here are just terrible. Don’t waste time trying to get your issues resolved. Senior leadership, especially Ann-Marie does not care about the staff or residents. New owners or not, this place will not change. Stay away.
The new management at Glen Brook has a proven track record of managing successful facilities.
Nice place, clean environment & pleasant staff.
Everyone here has a caring heart and they run the building in that way.
Great interview
Awful, awful, awful. Deserves 0 stars.
Moved my uncle In today and everyone made it very easy and pleasant...alot of familiar faces as patients and nurses...
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Total reviews rating 4.2
24 Reviews for Glen Brook Rehabilitation and Healthcare Center 2023:
Review №1
2022-03-10A family member is currently staying at this facility. We have found the staff to be extremely friendly and attentive. When asked for anything they have promptly accommodated. Extremely happy with the rehab that he is getting..PT, OT & Speech. They have a nice variety of meals and he gets plenty to eat. If theres something he doesnt like they will happily get him something else. Overall very happy with this facility!
Review №2
2022-07-23My family member has received wonderful care since she moved to your facility. Our questions are addressed promptly and resolved. She is happy and that is most important.
Review №3
2022-05-20Located in East Berwick, Glen Brook is a beautiful rehabilitation and healthcare center for your loved one. The spacious, immaculate, recreational area hosts many different activities and events! Solariums and dining areas are by far, best ever.The staff is so amazing and caring … 3 months ago, I moved my daughter back there after Glen Brook took ownership and I am so glad I did!I now work there and can’t say enough great thingsabout our Nursing staff, administrative staff, etc.Come on in for a tour.. or check out our website and Face book..Sheri Geines
Review №4
2022-05-12Im so happy that we found this facility! The people are so friendly, and always there when you need them! The food was delicious, and it was sooo clean! I highly recommend that you make this your choice. Sheryl B
Review №5
2021-12-13If I have to point something out about Glen Brook it would be the amazing staff. The nurses, nurses assistants, physical therapist, dietitian, administrator and the rest of the staff treat the residents and family with compassion and respect. I visit the facility in regular basis and I have witnessed this, first hand. The communication between the staff, doctors and family is excellent from my own experience. It doesnt matter the time of the day, if there is any issue related to my mother, I have been notified immediately. This gives me peace of mind. I am looking forward to the new facility improvements promised by the new administration( the buildings are going to be remodeled and ways to improve hygiene on their facility are in their top agenda). So i will be following this review with another review in the near future.
Review №6
2022-08-16I interviewed at this location yesterday. Everyone was welcoming and friendly. I interviewed with Tony and he was awesome. Answered all my questions and was extremely upfront, honest, and thorough. Thank you for a great experience.
Review №7
2022-08-22Everyone is pleasant.I just wish they could find a better way to enter and exit. Maybe you could provide one family member a card to enter and exit saving your staff from being interrupted from their patients to let visitors in and out.
Review №8
2022-08-12My father in a patient at Glenbrook and they take very good care of him..alway informed me of his appointment all nurse are nice to very one
Review №9
2022-03-29Theres always gonna be issues at some point. Its how there taken care of and lately theyve been taking care of the issues. So very pleased with the facility. Would have given 4 1/2 stars if I could. The staff seems to be getting better and better
Review №10
2021-11-25There are so many positive changes already at Glen Brook under the new management! The staff is so dedicated to the welfare of the residents! I look forward to all the positive changes lying ahead. I definitely recommend sending a loved one to this facility!