Highline Automotive Used Car Dealership Philadelphia in Philadelphia
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Philadelphia, Philadelphia County, Pennsylvania, US
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Site: https://www.highlineautosinc.com/
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–8PM
- Saturday:9AM–6PM
- Sunday:Closed
If you come here ask to speak to AVI (ah-vee) !!! Listen I’m a libra so that means indecisive but when I tell you Avi took care of all questions and concerns I had and he PAVED THE WAY! No I’m not getting paid to do this review and I am not family, you can comment to see if I’m real if you want but this place is the real deal and they definitely work with you money and credit wise.
This is my second time purchasing a car from Highline and they always take good care of me. They are patient and never try to get over. I went in there with a preapproval and they sold me exactly what I came in there looking for. When you go to highline dont forget to ask for Todd
HIGHline Auto is HIGHly Recommended I went in on October 1st (near close) and met with Avi about getting a car since my car was totaled. I was in a very unique situation with my old Nissan Versa and other car shops wouldnt help me, let alone have a conversation until the Nissan Versa issue was 100% resolved. He gave me confidence that I would be in a car this weekend and set me an appointment the next day. The manager Eric worked really hard with each bank to see what can be done given my situation with the old car and my income. Im pretty sure he was on multiple lines at once to get the deal done. After he found something, we were about to work out a deal to get me into a 2020 Toyota Corolla. Even though I work in the banking industry and knew all the paperwork, I liked how Anthony (The Finance Manager/Closer) explained each document in detail to know whats being signed. I know most car places dont do that. From beginning to end, I felt like I was with family instead of the usual shady car sales shops
Absolutey, hands down THE BEST car buying experience Ive ever had. From the moment I walked in the door to driving off the lot in my beautiful new SUV I felt nothing but positivity and amazing energy throughout the office (something rarely said about used car lots). I felt like I was with family, Avi my salesman was not only attentive to my needs in a vehicle, he was also attentive to and at one point even colored with my 22 month old. Having a young child during a car buying process was not easy, however everyone in that dealership helped keep an eye on him, assuring me he was okay even when I was worried he was being too much.Anthony the finance officer consistently kept me informed going above and beyond to get me great rates across the board, again, based on MY NEEDS. Yet another rarity to even see let alone discuss options with the financer outside of paperwork signing at the end.Just know when that place with the loud commercial guy cant actually get you in a car as they say.... Walk across the street to Highline Automotive, I guarantee you will be driving out smiling from ear to ear! Im sorry I can only give 5 stars they are worthy of way more!Thank you all again, Janice, Anthony, Howard, Avi and everyone at Highline Automotive for simply being THE BEST!!(Mic drop, walk off music playing 😁)
Today I purchased a beautiful new truck at Highline Auto! Avi was my sales rep and was VERY polite, knowledgeable and kind. I learned so much in such little time. The prices are fair and amazing and the vehicles are ALL THAT ! 😍 Thank you so much ! I plan to buy all my cars here and highly recommend everyone to do the same. Such a fair and easy process. I am very pleased! 👑
So last week I went to Highline to purchase my very first car ever and I was very nervous about the process. I purchased a 2015 Chevy Malibu. You always hear those scary stories about how businesses like this get over on people. When i tell you none of that occurred, none of that occurred. Theres a guy there name Avi. He walked me through the whole process. He understood I was a new driver so during our test drive he even gave me some much needed pointers for driving lol great guy. The person I worked with during the contract signing (i forgot his name) was very patient and kind. He made sure I was very comfortable, knowledgeable, and understanding with everything in that contract. They helped me get my finance loan and everything. They honestly did all the work for me. I didnt think I would walk in and drive out with a great car. Im so happy and pleased with how everything went. I cannot wait to continue my business with them. I highly suggest you go there and give them the opportunity to help you! Also Im so in love with this car! Runs very well. Good solid car
Loved my experience here. From the first call to the dealership, to the assistance in choosing a car and getting the best deal the staff took care of me and my man Avi was the best. Knowledgeable and friendly, I feel like I not only got good service but I made a friend. Shout out Avi and the team.
Hello! I was in need of a new car due to my other car being in the auto repair shop. I called up Highline Automotive explained my situation on a Tuesday, and was in my brand new car Wednesday! In 24hrs. I was off the lot in my new car! NO MONEY DOWN!! I would recommend them to anyone. Great place of business. Thank You Highline Automotive!
Eric, Avi & Jose took care of us so well! I just found out I was pregnant, I was on a budget & I needed a car fast. It was my first car so the process was a bit tedious but they remained patient & helpful the entire time I was there! They even fed me when I got hungry. Absolutely recommend to anyone looking to buy! A++!
I purchased my 2016 Ford fusion here last Friday. It runs so smooth and I love it. Gene was very good and took his time with us to get us into something we liked. Very good customer service. I will be coming here again if I need to purchase another car. I also referred a few people here already. Thank you again !
Business done so well the first time I just had to go back the second. So about 7 months ago I was in search of a new car after an unfortunate accident wrecked my first. I ended up here at highline auto & worked with someone named Avi, He was awesome. Now my credit isn’t perfect but he was actually able to get me in the exact car I had my eyes on, a beautiful 2016 Nissan Maxima. I had that car all of about 6 months before someone hit me & wrecked it, smh. At that point I was paying $400 a week for a rental & money definitely wasn’t unlimited so I decided to pay Avi one more visit in hopes he’d be able to help. Ofc Avi pulled thru & I ended in an awesome 2017 w extremely low mileage. HOPEFULLY I am done searching for vehicles for a long time lol but AVI will definitely be my go to if anything. Thank you guys at highline, & thanks Avi !
My experience here was great!! I went in with doubts thinking I was unable to get a car but Avi helped me through the whole process and I got the car I wanted!!! The staff are welcoming knowledgeable friendly all in all great service! I recommend anybody looking for a car to come to highline!! Thanks again love Shay ❤️
They provided the most Excellent customer service I’ve EVER had at a dealershipThey were super fast and fair with the price. My salesman Gene was very nice and easy to work with. John helped me find a warranty policy that was absolutely perfect and within my budget he also made the Financial Part of the deal go very smoothly he handled majority all of on its own, only thing I was responsible for was providing a payoff( which was no big deal since I have the mobile app)The dealership had a great variety of used vehicles to pick from the salesmen were super honest and knowledgeable about their vehicles, which I loved.Overall I had a banging experience and definitely would recommend them as one of top dealerships to visit if you’re in search of a used vehicle.Only thing I would criticize Is that they did not fill gas tank or top fluids off.
I must really say that I’m gonna recommend this place to my family and everyone I know that needs a car! Jay really was a big help and also the rest of the staff! I was under the impression that I wasn’t gonna be approved but little do I know I was and I’m happy with my new car!! They’re also polite and patient as well!! Thank you for everything you did for me to make things happen!
The best experience I ever had in buying a car. They were super understanding, flexible and got me Into the vehicle I wanted same day! Gene is the man, super personable, great customer service, explains everything in detail and genuine an awesomePerson to work with during the process!!
Highline Automotive created THE best car buying experience I have ever had, period. The reason for my visit was my car was totaled in a horrible accident and although stressful, I was overjoyed that my boyfriend walked away from it with only a few bumps and bruises. From the very start, Gene was extremely accommodating and helpful. HE communicated with me through email and text, which was the easiest for me while at work. He allowed me to send all of my paperwork via email to get things started while I was waiting to hear what my insurance company was going to do. He and Raquel welcomed us in the showroom as if we were long lost friends, very friendly but real. Gene was very caring and concerned regarding my boyfriends condition from the accident as he was moving around the showroom very slow due to his injuries.The selection of quality vehicles was astounding, with a plethora of choices ranging from budget friendly up through and including super high end. Gene was determined to get me the car that was in my price range but was also aesthetically pleasing to me as well. More importantly, he and his team were SO honest, not selling me things I didnt need and telling me so, upfront. I appreciate this more than anything because as women, there is a tendency for us to get taken advantage of by car dealerships because of an underlying assumption we are gullible and do not know anything about cars. That was not the case at all here. Never have I ever felt so respected, appreciated and cared about at a car dealership. Gene and his Finance Manager, John hustled to allow me to go home in my new car that day, which was a pleasant surprise because I truly was not expecting that.So Gene, John, Raquel and the entire team at Highline Automotive get a 10/10 from me and I have already begun spreading the word to all of my friends and family on social media. I will never buy a car from anywhere else!!!!
Just bought a car!!! Fantastic experience!!! After multiple turndowns. I finally received hope with Gene.He knew just what to do with my ultra complicated situation and got me approved immediately. There were great options available, Gene gave me exactly what I was looking for....A very stylish, sleek, and safe car.And last but not least good price. Gene is down to earth and non judgmental.Thanks again, Jennifer
I came into to finance my first. Jamel was very patient and transparent with me about the process. He worked with me —considering my credit that isn’t the best. This is the best experience I’ve had at a dealership and I’ve been fishing all over the city for the right place for buying my next car. I would highly recommend this location they are all welcoming, easy to talk to and knowledgeable about your options for what you need to get you on the road!
I did not have a good experience with Highline Automotive. They falsely advertise the price of their vehicles as 2000 dollars less (they assume a “$2000” deposit in small print of their listings). They assured me my car would be worth ~4K for a trade-in, but once I drove 40 minutes to the dealership they could barely offer me 1,200. They also charge a whole host of document fees. This place is totally running a scam. If you have terrible credit, this might be the dealership for you, but if you have any money, take your business elsewhere.
This has been one of the best dealerships I have ever been to. Started off with Gene and being that an emergency came up he had to leave and was assisted by his colleagues and they did all that they could to get us the car that we pulled off with. Brandan was extremely helpful because he stepped in and was able to get us a better car than the one we actually came for! THANK YOU! So if you are looking for a nice car go there because my credit is not the best and pulled off in a 2014 Mercedes!
Avi is a great salesman but Eric and the owner don’t stick by their word.I did not have a good experience with Highline Automotive. They falsely advertise the price of their vehicles as 2000 dollars less (they assume a “$2000” deposit in small print of their listings. I purchase 2016 Volvo XC90 everything went well but after two weeks the check engine light came on I called and let them know it was on. Avi told me don’t worry about it come in we will fix it. The next week I got sick with Covid was in the hospital. I text Avi and let he said don’t worry about it when you get better just come in. So I came in to get my tires put on which they did and get the check engine light looked at after about four hours the mechanic came back that he couldn’t fix it go to the dealer I talk to Dan and Avi I purchased a warranty so they said go to the dealer final was wrong with it so I went that next Friday the dealer said it was a oxygen sensor I called Avi and told him the warranty covered it but it’s $100 deductible Avi and Dan said it shouldn’t be a problem. Cleaning out the car I found a previous car diagnostics dated August 21 2020 with the same problem obviously they reset the check engine light so the problem was always there and he won’t cover it. I get the car fix went to Highland talked to Eric he said he’s not reimburse me. I do not buy a car from these guys they are shady.Update they paid the deductible.
If I could give a zero star rating I honestly would. We didnt even want to go here because we were warned about how shady this guy can be, and thank God that he showed us his true colors before we gave him our money. The guy makes an appointment for us to pick up a vehicle (he already had all of our information ahead of time and said we were approved). All that was left to do was pick the car up and verify who were were. Long story short, we drove 2 hours there and when we got there he said Im sorry the car was sold last night!He hadnt notified his workers that the car was pending to be picked up and it was sold in the last two hours after he left.. so he tried to use some fake story with his health to get out of taking responsibility. But he was quick to try and show us some other trashy vehicles! I told him to save his breath. We hope no one wastes their time going to such a crabby dealership. .Now I know why people stereotype us Hispanics...What a slimeball. .What a shame 😔
Eddie and the crew at Highline Auto was great! The customer service was fanatic and they were compassionate about getting me into the perfect vehicle. I told them the car I wanted and drove off the lot the same day as my first visit. Very pleased. I will definitely be referring them to anyone who is looking for quality for a great price!
Had a great experience, although the car I wanted was no longer available, they were able to accommodate my needs in another vehicle they had on the lot. This was the easiest car buying experience Ive ever had! I met with Joe at around 3:30pm, and was out the door by 4:45 in a new to me vehicle! Would definitely recommend this place. And my kids absolutely love the new car! :-)
Very friendly and helpful. Got a great deal at a price.Update-I only posted my original review because of Gene, who was awesome btw, but their finance people are lacking. I wont say her name out of respect but they should take this as a warning for future business transactions.Recently traded in my car last month to them. Its now the middle of May and they just now sent the trade in check to my finance company. The excuse was they had none. They pretty much sat on it because they were too busy.
I Bought a 2013 Lincoln Mks purchased at night drove to Virginia and back to discover they sold me a car with wire coming out of 2 front tires. They replaced tires. Then Sunroof stopped working after waiting almost a month it gets fixed only for it 2 leak now. Electric remote start never worked took it back 3 times only for it to work for a week each time. My back window shade never worked. Ive taken my car back 6 times. Now I have to take it back again. And the sad part is I know the same thing will happen again im not happy with my car or service. Have appointment with Lincoln dealership 18th of this month so im gonna give them on more chance to fix my car. Deeply disappointed so far
Highline are the best people; I bought my very first car from them last week. It’s a 2014 Jeep Compass!I’m so excited, it’s the best car ever. My husband took it to his brother who owns a mechanic shop, they said the car is like new! I’m so happy!Thank you guys for everything, thank you for your patience, because I know it was hard to get a deal for me, but you did it, even with my not the greatest credit!When I came in, I told them that my credit isn’t that good, they where fourth dealership I would visit, but Roman, said he still can get me approved.And they did it, they are the best!Thank You!I think every one, who is disparate already, should try going with them, I’m sure they are able to help anyone!A million thanks!
Gene is the absolute BEST salesman! These guys did everything possible to get me in a car same day . I thought I would be leaving Friday with my car and I walked away in a brand new car SAME DAY ! If they can get me into a car they can get almost anyone into a car (no guarantee since I’m not the owner) . Just sincerely the BEST car dealership I’ve ever been to! I would recommend this place to ANYONE LOOKING FOR A CAR 🙂
Place was nice. Customer Service was fantastic. They were the only dealership in Philadelphia that had the car with my options in it. I went in took a test drive, Loved the car, it was in GREAT condition. I bought it two days later. Was my first time buying a car myself, and was so relieved at how easy and worry-free Highline made it for me. I will definitely recommend Highline Automotive to my friends and family.
Highline Auto is literally the best car dealership Ive ever been to. The staff is amazing! They show appreciation for their customers, and they go out their way to make sure satisfaction is guaranteed. Angel is awsome! Shes not just a great employee that projects care and concern, she also gives off the vibe of a friend you always wanted. This place is a home away from home. Ten toes and ten fingers up!💯
Absolute worst experience I have ever encountered. I was there 3 times and each time an angry customer was yelling at the owner. I went against my intuition and bought the car because I liked it, but had to come back 4 more times to get stuff fixed. 1 year in the total ownership and repair costs of my car are $3000+. Also, I believe all the good reviews are fake (cant confirm though).3/10. Would not recommend at all.
I am completely rewriting my review of this dealership. BE WARNED. The cars have issues, and the dealership itself is NOT honest. I bought my Volkswagen Tiguan in November and it has been in the shop about 3 times since then (it is currently in the shop with an engine issue now). I will detail my experience below, but my overall message to you is that if you want to RISK this dealership, take a mechanic with you. Otherwise, go elsewhere.Engine issues:They claim to ensure the cars meet a multi point criteria. Upon taking this car off the lot for inspection (after purchasing) it was discovered by Volkswagen that there were several issues with the car and that the oil was bad. In order to pass inspection, all of this had to be fixed by the dealership. I took it back to Highline and with a bit of hassle they claimed to have fixed all the issues and my car received its inspection stickers.Not a few weeks after this ordeal the engine misfires. I take it back into Volkswagen and am told that the sparkplugs and a coil in the engine had to be replaced. They also noted that MAJOR work had been done to the engine which I was not told about and was not in the car’s report. I had to FIGHT with Highline to help me pay for some of the work (the warranty did not cover all) and ON TOP OF THAT the warranty company told me that Highline had not pushed the paperwork through so I had to pay for everything and they would reimburse me. Upon applying pressure, highline FINALLY pushed the paperwork through. That’s not the end of it.Now February 2021, I’ve had the car almost 4 months. The engine light goes off again. I take it into Volkswagen, they claim that there may be metal shavings in the oil do to IT NOT HAVING HAD AN OIL CHANGE which the dealership supposedly had done during the first issue. The warranty company then tells me that highline HAD NOT finalized my paperwork even though I’ve been paying on the warranty for months now. I call Highline who claims to know nothing of the issue, only to find out that it was indeed their fault. They apologized. My car is still in the shop. Who knows what damage has been done due to the oil not having been changed.DO NOT BUY FROM HERE. Or request that you take the car to an actual dealership for that car (Volkswagen Porsche whatever the make is) and have them inspect BEFORE YOU BUY. These people will not help you after you purchase.
I don’t even know where to start! I’m beyond grateful! My first time financing a car, i have 0 credit, and i only had a small down payment and they got me into a 2016 Ford Fusion for very AFFORDABLE, low monthly payments! I wouldn’t lie! Manny is the best! He was dedicated and he will try his very very best to get you into a car, he does his job and he does it great!! Hilary was awesome, she was very helpful and courteous. The staff here are amazing! Thank you so much guys I would definitely recommend Highline Auto to anyone i know looking for a car! Even when i establish some credit in the future and I’m able to get into a better car, I’m sticking with Highline! No better dealership in Philadelphia. 5 stars truly isn’t enough!
Gene good dude handled business fast anf above what he is asked to do! He is respectful courteous and attentive! Walked in and drove out in 24hrs with a tight ride! Without a doubt! Gene you are on point and i will definitely let my peoples know who to see if you trying to drive your own car!
Just purchased my vehicle from here the other day. The staff was great and the customer service is great. Gene and Angel worked with me to get the exact car that I wanted, with no pressure at all. I would highly recommend them in the future for your next vehicle purchase.
Just purchased a 2012 Jeep Patriot Latitude, process was smooth, quick, and harmless. Keys were handed to me, and the car handed to me fully detailed, in less than 30min I was driving off with my new car. All cars on the lot are at an amazing price with very low mileage. Would recommend giving this dealer a look!
Highline automotive is the best place to do business. The management team over here is wonderful. The business manager (Manny) is a nice guy and Hilary the salesperson is so caring. I took my son with me when I went to purchase my car and she took a really good care of him. I have already recommended them to a friend and will continue to make more recommendations to others. Thanks for the good business ethics.
Gene is a dealer at Highline, he went above and beyond to make sure I was happy and drove off they’re lot. I had been to 3 or 4 dealers prior and they all told me they couldn’t help me. I explained my situation to Gene and he made it his mission to get me in a car I would recommend Highline and Gene to anyone looking for a vehicle.
My experience with Highline Automotive was awesome! They were able to put me in a great reliable and most importantly affordable car. They worked with me and for me! As soon as I walked in Michael got to work and Roman got my payments well below what I expected. Thanks guys for the great service!
I just purchased a Nissan Rogue from Highline Auto today and I want to say the whole staff is so professional, polite, patient and pleasant. Eddie was attentive and Roman got me financing in 20 minutes they were both great. I recommend everyone I know who needs a vehicle!!! They are all great!!!
Highline is awesome if you are looking for a great Vehicle come to Highline trust me you will leave with a smile on your face every one there is awesome !!! and very friendly and knowledgeable especially Avi he is awesome he will make sure you leave out with a car they have a great selection of vehicles check them out real talk they are the best Ask for Avi he is the best 💯 !!!!
These guys at Highline Automotive are the absolute best. I was not sure what I could get but I love my Toyota Corolla. Eddie in sales was so helpful and I got have gotten paid for referring my cousin. One day these guys will be the biggest in Philly the way they try to take care of you. Definitely stop here first if you need a car!
My experience was excellent. Joe and Linda were quick and efficient with their paperwork and getting me into my new car! There was an issue with the emergency brake and Joe told me to bring it back that weekend and they would fix it. No problems, hassle-free shopping. Thanks Joe and Linda!!!
Rob and Hilary were awesome. The whole team here at High Line Auto are amazing. Conversation was great. They just don’t try to sell you a care, they try to get to know you as well. The team got me in the car that I wanted without hurting my pockets. I full heartily recommend High Line Auto to anyone in need of any type of car.
I found my 19 Honda Accord TouringDescribed EXCELLENT CONDITION it was as advertised when I arrived my Salesman AVI came out with my key fobs the process was easy Tom handled the paper work VERY POLITE COURTEOUS. If you are looking for a TOP OF THE LINE AUTO OR SUV they got all of themThank YouEd Schieri
Hi Im jayline I was in highline omg love the way they takecare of u they work with me to the all process always takecare of everything adi was the one that help me on my way to get my suv im so happy more then welcome so come out and check then out they are the best💓💓💓💓💓💓💓💓💓
I am super astonished and very happy with Highline auto last year I purchased a 07 750li BMW cash and got a great deal on it. I bought it as is and with no warranty the vehicle is great and they even service it when need it. today I just purchased a second vehicle but this time I financed and I got a great 2016 Toyota camry no money down!!!!! I recommend this dealer to everyone!!!! they are like family.
Was a bit skeptical of buying from a used car dealer after hearing all the stories from other dealers. I have to say that Roman at Highline put all my concerns at ease instantly. I was able to buy a 2014 Mercedes at a significant savings from any other dealership. Additionally, Roman catered around my work hours, which showed a genuine desire to help. I would recommend highline to anyone interested in purchasing a used car. These guys are straight forward with no surprises.
Found car on there web site they sold the car on that saturday . They work very hard and found me another car that I had liked. I had giving them certain financing circumstances that were unusual. I went there that Monday looked at the car took them about 15 to 20 minutes to work through the financing came back later that night and picked up the car no problems. They had the financing done and I drove away with no issues. My daughter is going to need a car and we will definitely be going back to highline.
Keeping my 500 dollars from my $1,500 dollar deposit because i unexpectedly was laid off due to the pamdamic and had to return the car due to the finance revoking my loan...no problem but i return the car in the better condition because i had to detail the car myself i did not receive it cleaned and still was refused to be given my full deposit. Also gave them a blank check for them to pay for tags which was not returned under the guise that it will be shredded...
After leasing my cars, I decided to do a little change and get a car that was a few years old. I walked into Highline Automotive and was immidiately greeted by one of their professional sales people. He showed me exactly what they had in my price range with details about the cars. What a pleasent experience, I ended up getting a BMW with low miles, saved a ton of money, and got a warranty. The approval process took minutes and I was basically on my way. Big shout out for great service and an awesome deal. Thank you.
Please ask for Gene ! He is amazing , he made sure I walked away with a really nice car . He made the process so easy . I was having a really hard to finding a car until I found this place . I would recommend anyone to go here and to work with gene ... he will not disappoint you !
I went there the people there are all friendly not looking down on you because of your credit giving you the up most respect!! My guy Gene that works there goes above an beyond to get you in a car I promise this is the place to get your next car the whole team has the best customer service best car place in the city!!!
Worst car lot ever. The service is terrible. They sold me a lemon!!! I’ve had countless problems with a car I had from these guys and they always gave me run arounds as to how to get it fixed and where etc... they can’t even fix all the issues and when it’s a certain issue they claim the car has to go to another place which is super far . Then when it gets there you have to wait for your car to even get checked which could take days or weeks ! I bought a car less than a year ago and the fuel injectors went bad and dealership claims to want 1.8K to fix. Mind you I have the car under warranty (the car lots partner shipped warranty) and guess what ??? ITS NOT COVERED!!! So you pay 2K for the warranty and it doesn’t even cover anything and they provide you with no car loaner or rental what so ever while your car is being repaired. Worst place ever ! Never again ! Please don’t waste your money with these guys !
After going to a dozen of car dealerships that said i was approved until they ran my credit over and over i left out disappointed every time. until i went to HIGHLINE AUTOMOTIVE i left out with a 2013 audi a4 with a very low down payment. They work with a lot of banks and got me to the payments i was comfortable with. The staff was professional and courteous.They also have very new and clean vehicle. I was so happy and satisfied that i recommended my sister and she got a 2014 mazda C9 at the car payment she was comfortable with. IF you want a great vehicle and fast approval call or go into HIGHLINE AUTOMOTIVE ASAP
My name is Leon and let me just say before I came here I was hopping from dealership to dealership where they advertisement did not match what they said i came down to high line as my final dealership and they did not disappoint they made sure they put me in a great car with a great deal Avi the salesperson was the best salesperson I could ever ask for he did not b.s and he did not rest till you got what you want big shoutout and lots of praise for this guy thank you so much
By far most my best experience. I was referred to the dealership through word of mouth. When I finally decided to pay the car lot a visit , I was welcomed with open arms by Rob and was further assisted by Hilary who SEALED THE DEAL. Overall I highly recommend the dealership, especially if you’re going through a hardship just as I was. Special THANK YOU to the entire Highline Automotive Philly Team!!!
Great service, great price on a slightly used 2018 Dodge Grand Caravan xlt with less than 10,000 miles. It was first titled in May 2018, as a rental car. I am the second owner. I searched the internet and Highline had the best deals. I specifically needed this make and model to fit handicapped equipment to be installed in the vehicle. Thanks so much to Roman and everyone at Highland Automotive on Torresdale Avenue.Mary JaneReading PA
Giovanni coming in today he was the best salesman Ive had in my life I was dealing with another person in your dealership and it wasnt working out I went over to him and was treated like he really really care about me and went the whole mile to get me what I wanted and hes one of the most real dude I have meet in a long time
I’m so glad I came to Highland Automotive. After shopping around for a week, a friend referred me here. As I stepped in door they made it clear, the goal was to get me driving in a car TODAY! My first option wasn’t available, but I saw two other cars and was able to leave with a great vehicle. Thanks for taking care of me!
The employees were very helpful and attentive to my needs, the day I purchased my car I traded in another and the Owner made the transaction very smooth, I was pre approved before I arrived, the car I selected was gassed up, very clean and waiting for me despite the nasty weather. Anyone looking for good service without the hassle (good credit, bad credit or no credit)this is the place to go! Thank you HIGHLAND AUTO IN TORRESDALE!
I love my car!!! They were very helpful. I didnt even think I could get a car but they made it happen!!! Im getting my next car here. Im telling everyone that is looking to come here!!!I got my car a little over a month now. I received a notification from Google saying my review was helpful. So Im editing to help at least one more person. A few years ago I got a car from those online bid place. The car is as is type of place. I thought I got a great deal. They told me they back their cars up. Even with a 30 warranty. Even though its as is. So that car started acting strange. I told that place about it. They said hey call the warranty place about it. I called them. They said we dont cover that, call the car place. I felt like a dog chasing my tale. They ended up telling me, hey its as is. The computer and some other stuff just went just after 2 months. It was like Cinderella and midnight hit. Highline Automotive isnt like them at all. If I have a question or concern they address it right away. If its a funny noise or a fancy button they handle it. When I come in there, they treat me like family. Roman made sure (everything) on the car was safe for my 3 kids and newborn. Vasili fixed any noise or any questions/concern. Manny did his miracle work by getting me approved with a VERY bad credit score and no co-signer. Tido made me feel comfortable and right at home. Not only are their cars top of the line. They are too!
I traded in my vehicle today for the 2013 Cadillac ATS .They are very friendly and will work with you. If you are looking to purchase a vehicle this is the place . Angel is the best and polite😉 HIGHLY RECOMMEND You purchase from here. I came from Jersey to purchase my car . This vehicle drives PERFECT. Thank you HIGHLINE.5 STARS 👍👍
I purchased a BMW 750 communication was terrible they never responded to txt and emails, I felt like I was imposing on them to sell me the car, and when I asked the sales person what was the condition of the car she said it looks very very good with the exception it is a used car so I asked how was the paint on the car because it is a black car and she said look very good only some small scratches again normal for the year.. she forgot to mention to me that the trunk lid has huge scratches about have half an inch thick and almost 12 in Long a few of them that was cover with touch up paint so now I have to get the trunk repainted and on top of that the right top the door front and back I think that the detail guy waxed the car and scuffed the whole top with them waxing machine and of course there are big scratches that they put coverup paint on all around the car...well I noticed the driver door inside door plastic seal with the speaker was broken and i told them about it so they had the mechanic just push it inside the rubber seal and then I noticed they dont know what they doing they just cover stuff up, the car had 8miles till empty so no gas in it (how cheap can you be?) And after that I had a 3hr drive back home from dealer and the whole drive on the highway the steering wheel and car was shaking and it was pulling to the left...didnt bother calling the dealer because it obvious that the mechanics does not know what they are doing since the car Im sure was inspected by them and then the other thing was when I was signing the papers they told me that the car has 30 day warranty if theres any problems but since I leave out of state it does not matter they cant do nothing for me... And the only reason why I gave two star because the finance manager she seemed very polite other than that definitely will not buy another car over there. They were supposed to register the car and waited till the temp.tag expired to even answer to my 8-10phone calls and after that they sent the paperwork to my dmv and called me to tell me that I had to go to dmv and pay to get my car registered....and. The 2months that o had the car was in the shop getting fixed witch I spent another$3300 and I still have to bring to another shop after I get the car registered to fix the wheels .......and they dont even care! Their excuse was We are a small Dealership...so next time I need to buy a car I rather site on the side of the highway hitchhiking then ever buy a car from them ...Ive owned over 30 cars in the last 6 years and this dealer is by far the WORST, WORST! Dealer Ive ever got a car from !!!!!!
This really was the best car dealership I’ve gotten a car from. Rob and Hillary are super awesome they literally did everything in their power to make it happen for me to walk out with the car i really wanted. The experience didn’t feel like i was just buying a car but more like a family environment. They have a dope selection of cars i already referred 3 people to go here. Thank you again highline and a special thank you to Rob and Hillary you guys are the best at what y’all do!!! 12mths I’ll be be back lol
OMG I dont know where to start. From the moment my son and I walked on their lot, we were treated with such courteous, superior customer service by ROMAN. After that, we were taken care of by HILLARY. Mind you, Roman or Hillary never made me feel like they were being pushy. For some reason, I felt they wasnt giving me the runaround like the dealers Ive been dealing with the last couple of weeks. They answered every question I had TRUTHFULLY didnt try to hide any extra fees ( like last dealer) and gave me all the information about the car straight. As Hillary worked on trying to get my son the best deal, Roman checked in with us frequently and kept us updated. Hillary and I had a few conversations that had me laughing and we share some things in common. Ok, back to the customer service part lol. After Hillary and Roman took care of their part, Mannie knocked it out the park with the banks and got my son the best deal hands down! I cant thank these guys enough. This is the BEST place in Philly to go get you a good deal on a car. I recommend them any day. Mannie, Hillary, and Roman did the best team work Id even seen at a dealer. Thank you soooooo much guys☺️
I normally dont comment on these but what I learned today was enough for me to make sure others know. Aug of 17 I bought a G35 coupe with super super low miles for the year.62,000 on 05.i liked the car alot but had 2 issues.had a few dent and clutch chatter.so the agreement was Id buy it with the promise of both being fixed.i took car home for couple days then dropped it off one morning.2.5 weeks later I call and got dodged from a few times.then finally spoke with michael.he say they just started the clutch and its at one of there places somewhere in Huntington valley.so at 3rd week I call and Im told it needs a new transmission then couple hours later I get a call saying they put new clutch in.hmmmmm...so I pick car up and clutch feels different but dents werent even touched...at that point I should have known better...now gets better...I go for inspection today and Im told after mechanic drives car that needs a clutch..I said to mechanic thats impossible I was told 8,000 miles ago that a new one was just installed.so mechanic shows me that transmission was never touched or removed from this car.that even the spark plugs were from car was brand new...this place lied to me majorly.i cant believe there are places that shady to save a buck.so let me tell you....be extremely careful
That drove an overpriced car that i suspect has some issues. If you are looking at Google reviews of car dealerships, I recommend seeing how many other reviews people have made. Many dealers put out reviews in a made up name, and you can validate by seeing how many of the 5*s have annually made more than one review.
Don’t do business with them they are a scam. They say that they will pay for what trade in you do, if you owe money on it still and they only pay some of it after they say it’s all good.Then when you will call them they have a excuse. Say they will overnight a check and still don’t do it. And they wait till your Temp tags expire three days later to tell you about your plates that they still have not got yet for you so you have a car with no plates on it. Wish I could give them no stars.
On 3/18/17 I went to highline auto and leased a 2011 Ford Edge. On 4/24/17 I took the car to pep boys to get a oil change and I was told I needed new breaks. My breaks were a 2-3 and they should be a 7. So obviously the breaks were bad when the car was sold to me because your breaks are not going to go bad like that in a month. I did not have the money to get new breaks at the time because I gave highline auto all the money I had. I tried calling Highline several times to speak with Roman the owner who sold me the car and he is never there and you leave a message and he never calls you back. My sister has also tried calling him to collect her referral fee and he never called her back either. You can never get a call back from the owner. On 6/18/17 I was finally able to get the new breaks and rotors and it cost me $392.81. This is money I never should have had to pay because the car never should have been sold with bad breaks. Now 10/29 I took my car to pepboys because the check engine light is on and im told I need a new converter which will cost $1260. Obviously the engine had problems when the car was old to me. They dont properly examine the cars before they sell them to you. They will sell you anything just to make some money.
Thank you guys! Highline’s crew is wonderful. I went in told them what I wanted and they made it happen! We needed two cars quickly. And we left with two cars quickly. I would recommend all my friends and family to this place! Thank you again! Quan, Raquel, Angel, Dan and most importantly The Big Guy ! Roman! They made it possible! 😁😁🤗🤝
Purchased a car from the guys at Highline Auto a couple of weeks back. Cars in the lot were in amazing shape, and Roman was a pleasure to deal with. Came in, a short while later, left with a recent model Nissan Altima with low miles. No huss, no fuss, clean deal and the guys there are as good as they come. Highly recommended A+
Ripe off stay away they raised the price by $2,000 more than the price advertised on carguru after I told them I didn’t need a loan because they make more on the loan than the car. Reason given their add included a $2,000 trade in or down payment I believed I missed it but I didn’t you can check their adds in carguru it’s one of the tricks a dishonest used car dealer uses and I am not saying they all are.
I love this place. Linda, Joe, and G made my experience very easy. They are very helpful and friendly. Joe and Linda made sure everything was completed once I got there. G took a ride with me for a test drive and answered all questions that I had. They are a friendly and loving staff. I would recommend this place to anyone
Updated post: Told you guys I would update the post. They fixed the suv like promised all was and is well with the check engine light, however, “service traction control” been on since they did the work and no one every returns my calls about when I can come in for the fix, works leave get fired or quit every other day! This place is a scam!!!! I just put the pieces together! They seem friendly but its all a scam! They internet prices is a lie! And the prices is way higher than the NADA market . Dont trust them! Just go sit in there one day and watch how many people come in complaining of something wrong. Im not even waiting for a call back it is what it is I was scammed !
Very very very glad that me and my fiancé came here. They were friendly from the time we walked in all the way through the process. We knew what we wanted cane in and got exactly what we wanted. I will be back to get a car real soon. Thanks highline auto kee up the great service!
Great prices respectful and responsive ppl😎. I knw I can be a lot to deal with but the staff remained calm and made sure all of my needs were met. I got the car I wanted for the price that fit my budget. 🤩🤩I would recommend HIGHLINE AUTOMOTIVE for all of ur car buying needs 🙌🏽🙌🏽THANKS A MILLION...
Im not going anywhere else for my cars! Everyone waa so great! Quan, Roman & Angel made everything so easy! They explained everything so that it was clear. Angel even gave me the hook up with the no money down cheap full coverage w/ gap insurance. We will definetly be doing buisness with them in the future! Thanks Guys! Yall Rock!
I wouldnt even give them 1 star. This place is horrible they took advantage of my sister she went in spoke with joe so he showed her this dodge ram truck he told her how great it runs and would take care of her so she bought the truck as sge drove home it lost oil prrssure and broke down so he got it towed to the shop he promised that they would fix it they kept it for 2 weeks she picked it up 3 days later same thing they towed it again this time 3 weeks he promised to fix everything and give her this aftermarket warranty.she went and pick up the truck breaks down on way home he then says you only had a 30 day warranty this place is rip offs and they charged her 13,000 for a 5,000 dollar truck
I am Happy to say the staff at this dealership went above and beyond to get me into the car i wanted . I dont have A1 credit so i know for a fact these guys at Highline deserve the credit for being outstanding at helping people drive the car of there dreams thanks for everything
I had a great experience with this dealer they couldn’t have been more nice.I would definitely do business with you again & would recommend other buyers.Hilary was so great she did every thing right & the finance guy also was great.So i would give them a big thank you
Went there looking for something totally different from then what I left in which gave me the best feeling in the world, especially being in the car I never thought I’d be able to go home in. I had a wonderful time the entire time that I was there, all of the staff was friendly and joking with me the whole process maybe took a few hours typical of that at any other car dealer but everything was fast and simple and I was on my way, Definitely recommend this place to others to come check out.
A dream come true!!.. I was concerned that my needs could not be met! .. I fell in love with my like new 2012 Volvo XC60 .. I expressed my concerns & without hassle the staff got to work!.. within 2.5 hours like magic my paperwork was completed & my dreams came true!.. Cant wait to return with friends to share the experience!! 🙌💝
I’ll keep this review short and sweet.. my credit score is horrible and Roman and Richard worked very diligently to get me into the car of MY CHOICE.. As long as your honest with them, they will give u a honest quote.. I can’t thank them enough for their patiences and hardworking staff..PS VERY CLEAN ESTABLISHMENT.. very friendly.
Total reviews rating 4.6
199 Reviews for Highline Automotive Used Car Dealership Philadelphia 2023:
Review №1
2022-02-12Went in an I had the most wonderful experience here. When I say they treated me very respectful an nice an they were talking to me not to just sell me a vehicle but just very nice staff an owner. I have been to many dealerships in my pass an I never got out as fast as I did here. I know every experience is very different but come here an I promise you you won’t be disappointed.
Review №2
2022-03-26Avi was great. He quickly responded to my inquiry. The car is in good condition. The interior was cleaned thoroughly, oil change, and almost a full tank of gas. The entire staff was pleasant and friendly. The location was busy so they obviously have a good reputation.
Review №3
2022-07-02Just got a car from Highline Auto on Torresdale Avenue in Philadelphia PA!! I live in south jersey and been looking around for a Toyota camry and Highline had the BEST PRICE!!When I got there with my family, I was greeted by B.J. who helped me feel really comfortable and walked me through this process so much better than other dealerships. He really made me excited for such a stressful purchase.I am so grateful and would highly recommend Highline Auto. ESPECIALLY the salesman B.J.Thank you guys
Review №4
2022-04-28First lets just give thanks to my friend Tatyana for getting me to go in and check some cars out I wasnt going to purchase a car but I was just so amazed of the great service they was providing as I was looking around said something about my credit and they said no worries we got you they did all they can do so I can be happy customer walking out I wasnt walking out empty handed like I used to in other dealerships this one was right on it again they worked their magic to get me in my new 2019 thanks to ALL but most thanks to Mich. Todd. And Tatyana
Review №5
2022-03-04Avi, Mitchell, And Dom are the absolute besttt car sales people!!! They got me approved for my 2019!! They are amazing people, they will try everything to get you approved! Come to Highline Automotive!! Everyone at Highline is simply amazing!
Review №6
2022-05-10I called on the phone looking for a nice car within my budget and they did get me right. I’d definitely recommend. I’m going crazy over my car right now
Review №7
2022-06-07ABSOLUTLY AMAZING!! I MET MR. AVI 5 YRS AGO WHEN HE HELPED MY WIFE & I GET OUR FIRST BMW -328I XDRIVE THEN 3 YRS AGO OUR 2ND BMW (X6). AS I TYPE THIS MESSAGE ON #3 BMW (X6)🙏❤️💪🏾😎 HE IS TRULY MR MAGIC!! WE APPRECIATE HIS PROFESSIONALISM AND FRIENDSHIP !! HE IS A SPECIAL PERSON TO MY WIFE AND I. HE IS THE BOMB🌋🔥🌋🔥. HES A TRUE MENSCH!! MUCH LOVE AND RESPECT!! IF YOU BREATH HE WILL GET YOU IN A VEHICLE!! 4 REAL!! HIS RATIO IS 3 FOR 3 😁 🤔😇🤗🙌 GO CHECK HIM!! WE ARE LIVING PROOF!!
Review №8
2022-05-20Avi was a excellent salesman he and everyone else help me 100 percent this is da best dealership I ever been too these people are so nice and helpful if anyone looking for a car or suv please come to high line automotive on torresdale ave next door from da car wash
Review №9
2022-06-07Avi and his team is AMAZING!!! This is the 3rd car we have purchased from him and he goes above and beyond every time!! Victor and I are truly grateful!!!
Review №10
2021-10-20First car purchase and Todd did an amazing job. All staff made it super easy and simple. Thank you guys !