HL Bowman Inc Plumbing Heating & AC in Harrisburg
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Harrisburg, Dauphin County, Pennsylvania, US
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Site: https://hlbowman.com/
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Technician Christian from H.L. Bowman’s was extremely polite and very transparent. He diagnosed my plumbing problem in a timely manner and came in the next day first thing in the morning and fixed everything within hours. He is extremely knowledgeable and knows what he is doing. I would recommend this company for any work that needs done. Especially Christian.
Superb customer service. Professional and thorough annual AC system maintenance by my technician Logan. Arrived on time, clearly explained procedures, answered all questions. One of the Best service technicians I’ve ever interacted with. HL Bowman has installed and maintained two units for me and I’ve been completely satisfied with their work.
Aaron came to my house to replace 2 faucets. From the start he was extremely professional. He told us what he would need to do before he did it and even when a issue with one of the bidets we wanted to install. He came to us before the installation and walked us through when he would have to do. Give us the choice of if we wanted to continue with the installation or not. I will definitely recommend HL Bowman to friends who may need a great plumbing company.
The team promptly responded to inquiries and was friendly and professional. On the day of the job, they were on time and completed our sewer line replacement via pipe bursting in just one day. The the work and crew were not too loud, allowing us to continue working from home without major interruption. We really appreciate the team getting us back in working order and providing realistic solutions to a problem other companies just offered to repair and wait to happen again.
Logan was my technician and and he was great!He took the time to thoroughly explain everything and answered all of my questions. He was very knowledgeable and professional. This was my first experience with the company and I didn’t hesitate to sign up for the ongoing maintenance program after service was complete. Highly recommend!
Christian was not only professional and on time but also went above and beyond. Knowing that my Apartment would charge for any damages I have done, he made sure to let them know the damages done were not possible in the time I lived in my home. As a single mother of 2 girls, seeing this type of customer service is so rare. He made sure that I would not be ripped off by my own apartment complex. I know that anyone working for this company are honest and good, just like Christian. This is a company you can trust! I will highly recommend this company and Christian To anyone that has any plumbing needs. Thank you again Christian, I greatly appreciate you!
Isaac was professional and extremely polite. He and Mikey found the issue almost immediately and explained it to me. Isaac told me how much the cost for each item/service was and discussed all the options before waiting patiently for me to make a choice. He also made equipment and service recommendations that will save me money in the future. His demeaner and thoroughness while he was training Mikey and Mikeys positive attitude towards training assure me that anyone who comes to my house from this company will be trained properly and will have the same professionalism that Isaac and Mikey have. H. L. Bowman now has another loyal customer for life because of Isaac.
Logan was my technician today. He was on time and was respectful of my house and he put on shoe covers. I have never had such a wonderful technician show up at my home. He spent over 2 hours going over my HVAC system . I just purchased the condo so I had a pretty good idea this wasnt going to be good because the system was the original system from 1972. He did a fantastic job explaining everything and taking pictures so he could explain what he was seeing. Im having the company come out in a week or so to discuss replacing my unit. Thank you for the great service Logan!
We called HL Bowman for 2 clogs in our house. One in the shower and one in the bathroom sink. The person answering the phone was extremely polite, ready to help us and sent a technician the same day. The technician Mikey called when he was on his way and gave me his estimated arrival time. He was a few minutes early! He came in talked to us for a few minutes to find out what was going on and looked at our basement piping into the bathroom. He broke down what he thought might be happening in terms I could understand and told us how he was going to fix it with up front pricing! We agreed and he went to work. Went back out to his truck and came in with his machine. Said hes going to try the little guy first really quick before he grabs his Ghostbusters backpack he went into the shower and ran his machine for a while and yanked out a wad of hair. As soon as he did both the shower and sink drained!! He ran hot water for approximately 5 minutes in both the shower and sink to ensure it was clear. Before he left he mentioned Bowman does plumbing, heating and A/C!!! Definitely calling HL Bowman for any future issues with my home and if its a clog of any kind asking for Mikey!! Top notch
Our garbage disposal got clogged late Friday afternoon and the HL Bowman staff was kind enough to send someone out the same day. Christian, whom they sent, was great. He quickly diagnosed the problem, fixed it, and got our garbage disposal working again very quickly.The price I was charged was fair, and paying my invoice was easy using the tablet that staff have with them when they come on the job.I use HL Bowman for all my HVAC needs and take advantage of their MVP customer service offer which saves me a bunch of $$$ every year.
Barry and Chase showed up to replace my well pump and pressure tank. They were on time and did a great professional job. Cleaned up and left no mess behind. Diffidently would recommend HL Bowman to anyone that asks me about local plumbing companies if they need work done.
I would like to thank George, Nate and Pete for there work. I appreciate them working in the rain not complaining, but doing there job. They got to my house at are 8 this morning until about 4:30pm. Thanks for your hard work long hours. Job well done. Was easily to communicate with. Have a great weekend. Keep smiling
I had two servicemen for two different issues. Both were very professional and friendly. Terrence worked in my bathroom and explained in detail the issues and walk through what it would require to fix everything. He even drew a picture to further illustrate. Work will be performed next week. Mike worked in the kitchen and was able to fix my sink that was severely clogged and replace a knob that had broken and was causing a leak. Both men were very efficient. They we’re also kind enough to tolerate my dog who barked at them most of the time until he got comfortable with them. Great customer service.
The two H.L. Bowman Technicians (Brian & Tyler) were courteous and professional. They explained the job to be done to my satisfaction. Being a senior customer they took time in explaining everything to me. I would recommend this company and those service techs to friends and family. Thank you,. Mr. G. Washington 4/25/22
My experience with HL Bowman was excellent. The insulation team Nathan and Mike were very knowledgeable and professional. They also talked to me and explained their process during the installation process. I’m extremely happy I chose HL Bowman for the job. Thanks guys for making my house cool again.
Michael came out to do electrical work. He did a great job. I had a wiring issue in the wall running to my front door and he took care of it by troubleshooting a couple of different options and then choosing what I believe to be the best. He did a great job in minimizing any collateral damage to the wall and surrounding area. I will use him and this company for electrical work moving forward. Great job.
We had called another place but were put on a waitlist with no idea as to when to expect someone to come out. I called HL Bowman and was offered same day service. Mike installed our thermostat and fixed the wire that was causing us issues in about 20 minutes. He also educated us on our system and made sure we understood everything. I highly recommend for prompt and professional service!
Mike Rogers was the technician that came to repair our outdoor faucet on the back of our hime. Mike was so professional and just an all around nice guy as well as doing an amazing job taking care of our issue. We highly recommend H L Bowman and will definitely not hesitate to give them our business in the future. Thanks Mike, for a great experience! You are an asset to your company.
Giovani, my technician was very knowledgeable and helpful in my understanding of our aging systems which though all Working fine now gives pause to consider upgrading to greater efficiency. More to come later as the saga unfolds. But know it was a pleasure to experience my first appointment with the Bowman company. Also, the scheduling staff is really on the ball. Can highly recommend. Thanks guys and gals.
Our original call was for maintenance on our AC as it was not getting cold. The service tech that was sent was Issac. Issac was very professional, knowledgeable, helpful and timely. Within 15 minutes of being onsite he had the problem resolved, but in doing a quality check to ensure everything was working he noticed the fan motor was working intermittently. He then provided information on possible solutions including replacement of old system (26+ years old). He mentioned that H.L. Bowman offers a free consultation. In taking him up on that offer he contacted Brian their Sales Professional. Brian was able to fit us in and was out to our house within 2 hours. Brian was absolutely wonderful and had the patience of a saint as he tried to help find the best solution for our home. For us it was not about the amount of money spent more so than finding the right solution. Brian definitely did that. Next the install of the system. Chad and Dillon were our installers and I cannot tell you how much my husband and I appreciate them. Both were extremely hard working and had the customers best interest at heart always. They were installing a new Heat Pump/AC unit in our attic and outside on the hottest day so far this year, but they never made us feel rushed or complained when we would stop them to ask questions. Our old system was AC only, so heat pump wiring had to be installed. This was no easy feat based on the design of our home. Chad having vast experience with installing was able to help us come up with an ingenuitive design versus putting conduits on the outside of our house making it look tacky. Dillon’s attentiveness allowed him to catch a couple of issues before they became big issues (hose popped off outside unit, and coolant levels changing when should have been stable). Chad having vast knowledge of the products in addition to installing was able to field questions, and even act on our behalf when we found out the unit installed was not the one we thought we were getting. H.L. Bowman did give us an upgraded unit, but because we were not familiar with the brand; we had a lot of questions and Chad was the one on the hot seat. He not only answered all of our questions and assured us of the upgrade, but he made a call on our behalf as if he was the customer and requested our Sales Professional Brian give us a call. Within minutes Brian was on the phone with us answering questions and assuring us of the upgrade and all being well. Brian even took an after-hours call and followed up the next day to ensure we were good and happy. We cannot express enough of how great these employees of H.L. Bowman are. This was a major install and as with life nothing is perfect and things happen, but through it all the communication, teamwork, creativity, and tireless work paid off with a successful install and happy customers. We will be definitely be using H. L. Bowman for future services & projects.
Mike, the service technician arrived promptly on time and explained what he was going to do. He worked efficiently and we had good conversation and received updates from him. He was professional and knowledgeable. He did our install last year too and did a great job! Thanks Mike!
We had HL Bowman install a new heat pump a few years ago. Today Brandon came out to do maintenance on our system. He was right on time, professional and thorough. They have always been easy to work with and reasonably priced. I would recommend them for heating and cooling needs.
I explored multiple options to replace a bad heat pump in my home. H L Bowman was the best option on all considerations and aspects of the decision I made. I’m very happy with their company, their employees are excellent, and the overall process I experienced was excellent. I highly recommend this company.
The technicians, Aaron and Chase, were very friendly and easy to talk to. They explained everything thoroughly and didn’t make me feel rushed or in the way. They pointed out a problem with my main shut off valve setup that I wasn’t aware of that could result in major flooding and didn’t require a big fix. It was mounted on plastic without any back up, and they fixed it as part of the original job. They even cleaned up the footprints in my kitchen left from having to walk through mud on the basement floor. The price was better than I expected, having had to have the same type of repair with another company (I couldn’t remember which) about 10-15 years before. I already have future projects in mind and will definitely be using them again.
My service tech, Brandon, was excellent. He was quick to assess the issue and ordered the necessary parts. Unfortunately, the part arrived from the distributor damaged. No his fault but he was apologetic and professional about it. He went the extra mile and had a new part overnighted and was back at my house the next day to install it.
Excellent experience. Scheduling was easy. Communication was great. Service tech arrived and was polite, professional, and quick. He had no issue climbing up onto the roof to inspect the unit and discovered that it was a simple problem with a simple fix. No up-charges, add-ons, or unnecessary repairs.
Everyone that we have encountered at HL Bowman has been friendly, knowledgeable and very professional. We purchased the maintenance plan and it has been a great value and the peace of mind knowing that our furnace AC are working properly is worth it. I would recommend HL Bowman for your maintenance and installation needs.
I would give you five stars based on the level of commitment your service personnel have. Jovani, Dan and Bill were great. They do great work and are fair with what they offer. I have used you guys three times. Plumbing and HVAC you guys do top notch work. If I only grade you on that 5 stars. You will probably continue to get my business.However there are five components to customer service and the two you fall back on are communication and promptness. I was less pleased by your office staff. I scheduled for services about 3 weeks out on a morning. Nothing was heard all day, I called at 1445 knowing you usually take last calls around 1500. They rescheduled for reasons. In that phone call you told me he will be here between 8 and 11. They missed that mark but by a little bit but I will give the servicemen a pass because they actually communicated. You guys are great but please dont make guarantees then fall short. Thanks for the good work
I had a power surge fry the blower motor in my 23 yr old heat pump. I called at 8am and a tech was there by 11:30. Jovani was professional, timely, courteous and explained everything when I had questions. He was thorough and respectful of my home including shoe covers and mask. He explained the pros and cons of repairing vs replacing and offered to set an appmnt for a free estimate to better guide my decision. I was able to get a same day estimate with Comfort Advisor Wayne and decided to replace the system. There was no hard sell tactics and I was totally at ease with the transaction. I learned a lot about the system I currently have as well as the specifics and benefits of the system I chose.Will be using H. L. Bowman for the install and maintenance of my heating system. I highly recommend Jovani and Wayne and the company will be receiving my repeat business for any home related issues in the future.
These guys were fast. I called early in the morning and they were out the same day to assess and replace my electric hot water tank. I got a rough cost estimate over the phone before they even came out and they were here and gone within 2 hours. Isaac, the technician was a joy to work with. He was extremely professional, conscientious cleaning up around the area after he was done, and really excelling my expectations for how proficient and detail oriented he was throughout the process. Im thrilled that this was done so quickly and that Im taking care of heading into the holiday season. Thank you so much!
I was extremely satisfied with the service provided by Jovani Vazquez...His professionalism along with courtesy and patience was outstanding and extremely appreciated. He got my furnace working and stayed a few minutes longer to make sure it was working properly... I commend him on his expertise and knowledge along with his excellent customer service
I originally used HL Bowman about a year ago to have them zone the HVAC in our home. The gentleman that came out and gave the quote was extremely professional and personable. The same can be said for the crew that came out to do the install. Out of the blue a couple days ago, the company called and ASKED if they could come out and do a FREE check up of the entire system. Of course the answer to that was yes. The two gentlemen who came out were again professional, personable, and clearly knowledgeable. In the end, I purchased a “membership” to include 2 services a year plus a bunch of extras for an EXTREMELY reasonable cost (the number was so low I couldn’t believe it). I personally will continue to utilize HL Bowman for ALL of my plumbing, electrical, and HVAC needs, and have recommended them to many others. They clearly are extremely customer service oriented, and in this day and age, that’s hard to find.
Very professional, friendly, amazing service, they did all the work on my three bathrooms.They also installed my new water heater If you can I recommend asking for Aaron Ward you wont regret it. He kept me and my wife laughing, and answered all our questions as stupid as some of them were honestly and hilariously. All and all really amazing we will be calling again and requesting Aaron Ward when I replace my old piping
Yesterday an AC tune-up was scheduled. I appreciated receiving reminder texts as well as the Tech (Devon) calling me on his way to my houd tse. this was my first tune up since I purchase my home a few years ago. The tech explained what was going to happen and efficiently completed the work inside and outside. He was patient with my questions and efficient with his work.I would like to mention that I have some plumbing work completed by this company earlier this month. Same great service.I highly recommend HL Bowman Plumbing and Heating & AC.
The two men that came to service the HVAC units were professional and knowledgeable. They took care in not getting dirt in the house by wearing covers on their shoes. Both units were cleaned and serviced in no time, and I was back to work. This company also put in both units, new, a few years ago and did great work then too. I would highly recommend!
Hands down a great experience. From Brian working through the estimate, calculations, and initial installation information to Mike and team handling the install and follow-up, these guys are the real deal. Thanks for keeping our family comfortable and saving fuel costs at the same time!
HL Bowman came out the same day my water heater went out. They performed my HVAC maintenance at the same time to help save me money. Jovani was professional and explained everything well. He offered different options and quoted exact prices on all of it. Will definitely continue to do business with them!
Install a water filterAaron Ward was the plumbing technician, and he did an outstanding job. He was professional, and extremely knowledgeable. He encountered an unexpected problem and he worked above and beyond to find cause of the problem and fix it. He was friendly, polite , and explained the problem in a way that I understood. He is definitely someone I will request the next time I or any of my family members would need a professional plumbing technician. Undoubtedly, Aaron is an asset to your company. Cheers.Anna kanpol
You can not asked for a better and more professional Service Tech than Aaron. He was right on time, kind, courteous, personable but most of all knowledgeable. Thanks to his expertise, we now have hot water again.We have seen the Company Vans all around our neighborhood as many are getting furnace/AC’s replaced so we gave the a call. Glad we did.Thanks again to Aaron as when the time comes for ours to be replaced, HL Bowman Inc will be getting our business.
The technician that visited our home (Isaac Vazquez) was very knowledgeable, prompt and professional. He diagnosed and repaired our issue quickly and prepared us for some issues we may have in the future which was much appreciated. Would definitely recommend this company and this technician…was very pleased.
Tyler and Brandon were very knowledgeable. They identified the issue in seconds and explained what needed to be done. They were quick and efficient. After explaining what needed to be replaced, they grabbed the part from their truck and were done within an hour. Definitely would recommend to friends and family.
I would definitely reccomend H.L.Bowman for any heating or A/C needs. No hidden fees or surprises. Everything was well explained before service so Id know what to expect. The installation crew was on time, professional, an courteous. Service was done quicker then expected an they stuck around to make sure all my questions were answered.
Excellent service. Brandon and his brother are very professional. They explained every single detail on what the problem was and how to fix it. Everything was done in less than four hours since I made the phone call. Thank you guys again and thank you HL Bowman for having professional people in your team.
Replaced well pump ….as well complete house holding tank etc….Made a bad situation bearable with info and step by step options.Great guy to represent HL Bowman and real asset to the company. Will definitely have maintenance my hvac system .Class A service!RegardsRob DMt Wolf , PA
Timely repair, excellent service, and a very knowledgeable technician who went above and beyond what he was called in to do. Im very picky when it comes to home improvement and repair, and I finally found a plumber who is up for the task. HL Bowman will be my first call for any plumbing issues moving forward.
They did amazing, great service. Work fast, I will recommend them to anybody. I worked with another company, this guys did their job right away, I contacted the other company 18 days ago and they haven’t respond. And I contacted this guys 4 days ago, and my problem was fixed.
Very professional, prompt, answered all questions. Installed humidifier and the plumber put a pan and plumbed pvc piping so we dont have to worry about water....we had a previous overflow of water unknown reason and unrelated to Bowman. To avoid this fluke again we called Bowman. Very satisfied .
Mike Huffman was sent to check out some electrical problems we were having. We were losing power to the whole house periodically...sometimes to part of the house other times to the whole house. Living in an older mobile home It wasnt easy to diagnose. My husband and I had nightmares of having to rewire the whole trailer. There were two possibile options and it took both to get us up and running. Mike was very professional and friendly and we are up and running again! He took the time to explain the possible problems and the options to fix it. I would definitely recommend Bowman and Mike and we wont use anyone else in the future. I would definitely recommend them!
Service manager was very courteous professional and efficient. He was respectedful of property and willing to answer my questions. Briefed me on what he was doing and the results. He was there for AC but also answered my questions on servicing the furnace. Highly recommended.
Furnace broke in the middle of the night. Called H.L Bowman and they sent someone out the same day. The employees name was Jovanni. He was very professional and kind. Took the time to speak to my son when he was very busy and had other appointments. Thank you Jovanni and H.L. Bowman. Will recommend to everyone!!!
We signed contract with HL Bowman to install the new furnace system with AC 16 SEER 3 months ago. They installed a system that is not AHRI (Air-Conditioning, Heating, and Refrigeration Institute) certified. We tried to call them and no response for 2 months. Finally, the owner Bryan Enders contacted us and gave us a AHRI certificate number that is not matched with the system they installed in our house because there is no AHRI certificate for the system they installed. He finally agreed to replace the indoor coil to make the system AHRI certified, but only make it 15 SEER. Now, more than 3 months since they installed the wrong system, he stopped talking to us, and would not honor the refund per their ‘Two Year Satisfaction Guarantee’. DO NOT use this company and DO NOT trust their guarantee as they would not honor any of it and would not answer your call.
HL Bowman had previously installed a hot water heater for me, and had done a great job.Today, Logan came to perform a free inspection of my AC unit. After completing it, and answering numerous questions I had about how Bowman would handle service calls if I had a maintenance contract in place, I decided to switch to Bowman for coverage of both my AC and oil furnace.Logan completed all the tasks with my AC, then got me registered with the company. I was very happy with this visit, and look forward to continued reliable and thorough service from HL Bowman.
We had two different projects completed by HL Bowman. The first was a new installation of plumbing throughout our home. I cannot describe how meticulous this technician was. It was outstanding professional work and we were extremely satisfied. We moved ahead and hired them again to complete the upstairs at the conclusion of a kitchen remodel. The technician who came that day was as equally meticulous and knowledgeable as the first. I cannot say enough about the high quality care, consideration and customer service we received. We highly recommend this company.
Its important to note our history with H.L Bowman. Somewhere in the early 2000s, our furnace stopped working. We called another Harrisburg-based company to get a repair because we had 2 small children in the house. We had been with this company for over 10 years but that didnt seem to matter because they placed us on a 5-day wait list. I immediately looked through the phone book and picked H.L. Bowman with no prior knowledge of their service record...we had heat the same day.In December of 2010, the furnace finally stopped working. We called H.L Bowman and they were able to squeeze us into their schedule on 12/31 for us to be able to take the tax-credit on the installation of a high-efficiency furnace. Once again, another solid for my family.Our most recent interaction with H.L Bowman occurred in February and March of 2022. Our Armstrong furnace needed repaired but the parts ordered were not the ones delivered, so we waited an entire week without heat. After the $1200 repair, we had heat for a week only to have the furnace stop working again. George (senior tech) did his best to solve the issue, even working with the Armstrong tech rep to be thorough. At this point we opted for a new furnace and once again, H. L. Bowman was able to install a new furnace the following day. Bowman also applied the $1200 repair to the cost of the new unit...outstanding! For two, 60+ year old folks, the heat and the cost effectiveness is most appreciated.During this 2022 repair/replacement the following people should be noted for their 5-star effort and support of my family (hopefully, I did not miss anyone):- Phone Support: Mitch, Jesse- Tech Support: George, Jovanni, Isaac, CoryEveryone communicated clearly and in a non-technical manner to the issues surrounding the furnace so it was easy to understand.Thank You H.L. Bowman
Booking an appointment through the website couldnt have been easier. During the busy season I was able to get an appointment two days after my request whereas others were booked out for several weeks. Brandon arrived on time and communicated when he would arrive. Service was great and boiler is working in top form. Took advantage of the year maintenance plan and will definitely be using Bowman again. Thanks Brandon!
Was stuck without heat for a day because I replaced the batteries three times and was too impatient to let it come back on ended up putting batteries in wrong way the last time and then calling for help so it was clearly my error. But they came out and Isaac was very nice, quick and efficient he didn’t make me feel like an idiot even though I did. He just said well I’m going to perform some regular annual maintenance that needs to be done anyway so the call wasn’t for the nothing and the price was even better. I wonder if this kinda thing happens often… first time homebuyer problems.
My experience with H.L Bowman did not start on the right foot. However, I must say that Joe made sure that I was satisfied with the end result. Mike and his team was very professional and completed the job in a timely manner. I am very happy with the work that was done and glad I chose H.L Bowman for my plumbing needs. Thank you H.L Bowman for being patient and professional!
I was able to get a next-day appointment to get my furnace fixed. The Technician (Isaac) called to confirm everything before coming over. Isaac is very polite, very knowledgeable and very thorough at making sure everything is working as it should. He was fine with me watching the process so that I could see what was causing the problem. It was a pleasant experience and I would gladly recommend Isaac and HL Bowman to anyone needing heating assistance.
I have had 2 services done by this team, And each time I have to admit have been more than impressed! For example, I called today for a situation with my ac unit. Within 3 hours they had called me back and had my unit up and running. They definitely have a happy customer with me, and from now on when it comes to my Hvac and plumbing issues I know who to go to. Thank you HL Bowman for having some great employees for your company who have always been nice and informative and offer a great representation for your company !
Brandon did an excellent and quick job fixing an issue with our heating system. He also performed our first routine maintenence on a new ductless AC system we purchased through HL Bowman in July. Very professional and helpful, especially when explaining things to a couple (and slightly uneducated) first time home owners. Many thanks from Mitch & Carrie
The early bird gets the worm. I called 4 companies, 1 company said they are not available until next year , the 2nd company said send me some pictures , and I will get back with you. The 3rd company I left a message. The third company I left a message. This morning HL Bowman was calling me at 8:00. They were so professional they didn’t make me feel Intimidated or like I was bothering them during the holidays. Thank you very much HL Bowman. I would recommend you to everyone. The last company called back while I was on the phone with Brandon the technician from HL Bownan. They were late. That’s why I say, the early bird gets the worm. HL Bowman responded to my text that night asap to let me know someone will be getting back to me, and it was after hours when I text them. They called me 8:00 am the next morning and was at my house by 9:00 am.That’s what I call great service. Thanks again HL Bowman.
Brandon from HL Bowman was Amazing! He was prompt, professional, and oh so quick. He figured out the root cause to a reoccurring problem. Provided us with a temporary fix until our part came then replaced the temp part with the permanent one. We will always request Brandon!
Brandon was very nice and informative. We installed a Google Nest ourselves and he checked all to make sure we got it right. A minor tweak he made and we were good to go. Not only did he make the correction he explained what it was and what would have happened. Great service overall from phone calls in the the company setting appointments and asking questions to the technicians providing the maintenance!
Very happy I chose H.L. Bowman to repair a condensation leak issue with my furnace. My technician Brandon quickly and accurately diagnosed the problem and made the repair, all while keeping me informed throughout the process and providing top-notch customer service. The repair cost also was reasonable. Thanks very much!
Today I switched from pronto plumbing because of the incredibly inconsistent issues with scheduling, communicating, and no-shows over the last 4 attempts at service. Any service needed an estimate and then an appt for the work. Just getting someone to come out at the scheduled time for the estimate was near impossible, but to double the visits to get anything done was a horrible experience. I called Bowman and Mike was here in a matter of hours, same day. He went right to work, no hassles at all. Very friendly, fast, and the quality of work was impressive. First impression was definitely a great one. Thanks to Pronto for securing my service to H. L. Bowman Inc! And thank you to the gentleman who took my call, got me scheduled right away, and especially for the exceptional work done by the plumber. Because of this experience I am now throwing all my plumbing and even the geothermal servicing to these guys.
A copper pipe sprung a pin leak and I had to cut water to my house. When I called they already had a full schedule but assured me they would do their best to fit the repair into the current day. Within hours they called to tell me the technician was on the way. The techs repair was done efficiently, professionally and cleanly. Highly recommend.**************Spring 2022Annual maintenance of HVAC. Technician was thorough, explained everything he was doing and why and very personable. Again, highly recommend.
Outstanding customer service and installation. From the initial service call to the sales consultation with Corey and the new AC unit installation with Mike and Justin, the business was knowledgeable, professional, informative, and honest. Will use them again for future needs and recommend them to anyone else for their services.
I called my warranty company for service on Monday. Immediately assigned a service contractor; however, the contractor did not get back to me within 24 hours, had to call, then they said they would call back. Next day, no call back. I called HL Bowman in the morning, they had Isaac come to my place, he replaced the capacitor on my unit and now the temperature is comfortable in my home. Btw, this review is being written just after service was done. Thank you, Isaac and HL Bowman! I would like to get this company for maintenance of my HVAC as well (I have been very frustrated when calling other companies). No wonder this company has a high rating on reviews!
Mike was awesome! On time and responsive to our issue. Explained every step of the way what was going on. Cleared the problem quickly and our sewer line is open. Price was reasonable and what I expected. We have used HL Bowman for almost all our plumbing and HVAC needs and they have always been great!
I called HL Bowman to retrieve a toy my son flushed down the toilet. Mike showed up on time and was very courteous and kind, especially to my three small children who were just fascinated by his tools. I always call HL Bowman for plumbing issues because they always have reasonable pricing and the workers are all very professional and personable. I’ve never had a bad experience over the years. I can’t recommend them highly enough!
They answer your call and come out right when you need them. The technician was super helpful and actually explained everything he was doing. Answered all my questions I had and explained them for me to understand. I would definitely recommend this company and technician to anyone looking for AC repairs. He seemed like a very honest and genuine guy.
If I could give 100 stars I would! My elderly sister needed a major sewer repair and this company could not have been more professional, kind, prompt, informative, and thorough. There were a lot of moving parts to the job and EVERY single worker that came was very respectful, hardworking, and kind. We can not thankBowman enough. We will be recommending them to everyone. You are all appreciated more than you know.Janet Shontz and Marlene Faranov
HL Bowman is a great company and very accommodating when our AC stopped working. Isaac was a wonderful technician. He came to our house twice in one day for two unrelated AC issues and was able to diagnosis and fix the problems quickly and efficiently. Highly recommend.
Brandon was very professional and performed a detailed inspection and service on our HVAC system. We asked about an air scrubber and he installed one during the service. This company also saved us a lot of money on installing a water heater a few years ago. Great service, reasonable price. I highly recommend!
After having a poor experience with another company that installed my HVAC system two years ago and finding out they would change me a minimum of $200 to come out for a 30 minute diagnostic test I was happy to find HL Bowman with significantly less costs and much improved service. The rep was professional and communicated the problem, recommended a solution and provided the costs same visit. They ordered the necessary part and had it delivered and installed and corrected the issue with my unit all in one week. I’m thrilled my system is working properly again and my electric bills are back to normal.
We used a new plumbing company this time, Bowman, as weve had issues with our sewer pipes before.Couldnt be happier with level of professionalism, knowledge and friendly nature of Mike! Nice guy, honest about our issues and was right on the business at hand. Called an appraiser for us(we have roots growing through our main line).Would recommend highly!
My water heater went out - literally melted wires and all. I was so nervous about being able to get it repaired, but called this company based on reviews from neighbors on the Nextdoor app. The gentleman who answered early in the morning was extremely nice and gave me best and worst case scenario, along with pricing so I was prepared. Of course it needed replaced (20 years old so we knew it was coming). The gentleman who came called ahead to let me know he was on his way, and I also received a text notification with updates. When he showed, he was very friendly and informative. He got right to work replacing it - the same day! Within less than 2 hours he had the old one out and the new in and all new fittings. And he explained all warranty coverage and about the brand/model installed. I will absolutely be using Bowman again based on their customer service and how quickly they were able to replace the water heater. I never expected the same day, and I was so thankful it could be done.
I had HL Bowman install a Trane central air and furnace in my house. I got 4 estimates for this job. Two companies never got back to me with an estimate, one did not give me an estimate for a Trane unit. HL Bowman gave me estimates for a few options that I was interested in and were not pushy. They were also quick with their responses and scheduling me for an install date. Working with Brian was fantastic, he was very responsive and made the process easy. I am very happy with the quality of work and the installers walked me through the process and answered my questions. Overall, I am very satisfied with the quality of their work. Great work guys!
I had a pretty good experience with Mike. Told me what the charges would be ahead of time and any warnings / concerns with the work ahead. A good plumber is expensive but also fair. My invoice was about $150. Mike was able to provide a temporarily solution to unclogging the bathtub drain, as snaking it due to the age and construction of the old pipes was not an option. My only negative would be timing: I wish the person on the phone when I called would explain that if I opted out of an immediate appointment, that I would basically be on-call until a plumber/technician was free. I dont think that was effectively communicated. Otherwise, my current experiences with HL Bowman are positive ones.
I am very satisfied with the scheduled installation of my new ductless air conditioning systems. Your staff were very prompt at meeting our agreed schedule. I am satisfied with the quality of the work that was done. They were very receptive to answering all myquestions. I definitely use your businessIn the future.
The technician that came to our house was very nice and to the point with what needed done. He presented options and his feedback so we could understand and make the best decision for our home. He was patient with our 3 year old running around as well. He was able to complete the work right away and was in and out in less than 30 minutes. Ill definitely be calling this company for my future plumbing needs.
The main drain pipe for our home became clogged over the weekend. We called HL Bowman and left a message on Sunday night, anticipating a call back the next morning. Instead, they called back within an hour and got us on the schedule for Monday. Monday morning the technician arrived and was extremely polite and friendly. Most importantly, he was knowledgeable and fixed the problem quickly! He also took the time to clean up the water that had splashed out, even though I told him I could do it. He gave me some tips to avoid another clog in the future. We’ve used HL Bowman for HVAC needs in the past, and it’s great to know we can count on them for plumbing as well! Highly recommend!
My first contact was Brian who came to the house on the same day I made an inquiry online which was a Saturday. He spent an hour and a half explaining the working of the heat pump, what was involved, and gave a fair price. The installers were lead by Cory who was very knowledgeable, professional, and patient to answer all my questions making sure we were satisfied from the beginning to the end. Mike assisted with the installation and was a very hard worker and very respectful and courteous. I would recommend them to others.
I contacted HL Bowman one day for a quote on replacing my HVAC system and within a few hours they were able to come out and check it out. Received a quote the next morning. Installation crew was great too. They were on time, courteous, and finished the job within the time frame they promised. This is the first time Ive used HL Bowman for their services. I plan to use them again in the future and I highly recommend their services.
I was looking to replace my HVAC and Bowman was the most responsive in reaching out to me. The install team led by Nathan was OUTSTANDING, meeting young men like Dylan and Julian learning the trade was great. Bowmans are NOW my go to guys for Plumbing and HVAC tasks and are HIGHLY recommended. I remember seeing their trucks/logo as kid. Im NOT (that) young and you dont stay around that long unless UR good. As Stan used to write, Nuff Said...
Total reviews rating 4.9
199 Reviews for HL Bowman Inc Plumbing Heating & AC 2023:
Review №1
2022-06-16Several weeks ago, we had H.L. Bowman come out and do yearly AC service to our 25+ year system, they stated everything was working ok, but was deteriorating. Things were leaking, and not running @ 100%, long story shirt, they suggested we install new HVAC system. So they set up an in house meeting with there consultant (Brian), which was top notch, explained everything inside and out. Then we decide to get the new system thinking we will be into end of summer or later, and he was like nope in 2 weeks, we were shocked.Day of install, 3 of there installers show up, and nothing but great. we spoke, came up with plan, and they got started, amazing install, and service, no sign of any trash. i saw these guys smoked, no issues, no butts anywhere. that is not typical.Long story short, this company has a 4.9 rating for a reason. There not the cheapest, but there service, communication, and installation was above and beyond. would recommend them to anyone i know, and have. thanks so much H. L. Bowman.
Review №2
2022-02-28Jovani was timely and extremely professional. He was respectful of my home by wearing covers over his shoes and also wore a mask. He explained everything that he was doing, and was responsive to my questions. I have four mini split units with two outdoor units, and he explained how they are working and assured me that if I need maintenance in the future, that they can come service them.Barry also came to my house to check out two plumbing issues, and was also respectful of my home & timely in his arrival. He explained what needed to be done and gave me a price on the spot so that I will know what to anticipate when I am ready to schedule the work. I would absolutely recommend H.L. Bowman.
Review №3
2022-01-12These guys were great. They thoroughly inspected everything and resolved our heating issue in a professional and timely manner. Very reasonable prices too! Brandon and his brother were amazing HVAC technicians and because of their professionalism and attention to detail we will be customers for life. The maintenance plan this company offers is also a great thing to keep in mind. Thank you HL Bowman!
Review №4
2022-04-05Our water shutoff due to a broken well pressure tank. HL Bowman had a plumbing technician, Aaron, out the same morning to diagnose the issue and he was back the next day with all parts ready to install. Aaron was extremely professional, personable, and all around made me feel comfortable with the detailed work needed to replace our well pressure tank. This guy knew his stuff. Aaron finished the job within a few hours, answered all my questions, and left the place cleaner than it was when he arrived. The new tank setup looks clean and functions great. Thanks Aaron. Great technician and great company to work with.
Review №5
2022-03-24Had first used HL Bowman a couple years ago when my A/C wasn’t working. They recently contacted me out of the blue to offer a complimentary HVAC check and I was pleasantly surprised at how comprehensive it was. The technician (Logan) was very professional, respectful, knowledgeable, and not pushy. He took time to explain what he was doing and why he was doing it. He either physically demonstrated or showed me pictures/videos so I could see before and after impact of what he was cleaning/doing and learn some things about my system. I felt comfortable with replacing a capacitor at his recommendation because he showed me the system readings and compared it to the manufacturers label to explain why it needed changed. I didn’t take him up in the offer for a service plan or built-in air purifier system, but I will consider them in the future. Excellent service and a great technician. I will use them again and recommend you give them a try.
Review №6
2022-06-01We got great response time. Isaac was very friendly and professional. He thoroughly explained every step of the process and was very detailed oriented. He went above and beyond to make the repair and check the entire system to make sure everything was in order. I would recommend HL Bowman to anyone who is looking for service. Also, I would recommend Isaac as a thorough technician. Give that man a raise, he’s an asset to your company.
Review №7
2022-03-17We’ve used HL Bowman for the past few years. (Mini split install/maintenance, dishwasher install, replacement of water heater and other tanks) They are amazing to work with every time. Mitch is typically who I work with over the phone, and he is knowledgeable, patient and helpful in setting up service for our home. Jovanni has often provided bi-annual maintenance checks on our mini split unit flawlessly. Most recently, Barry did a full replacement of our water heater and well tank. Barry was knowledgeable, professional, and explained everything well throughout the process. He even helped rearrange the new units to maximize space in our tank room area.It’s inevitable that homes need maintenance and service, and when they do, I highly recommend HL Bowman. Thank you HL Bowman!
Review №8
2022-03-08Aaron was very helpful. He came out the day we called and was communicative in letting us know when he would arrive. He explained what was wrong with our boiler and what was needed for it to be fixed so I was able to understand. He also went above and beyond to answer questions about issues unrelated to what we called about and even cleaned out a filter in our mini split unit. He went above and beyond in every way. Service was reasonably priced.. We will be using HL Bowman again for sure. Thanks Aaron!
Review №9
2022-06-03HL Bowman was able to add us to their schedule within a few days where others seemed scheduled into the Fall. They were thorough with their communications, let me know when they were coming, and arrived when they said they would arrive. Brandon - our technician -- gave us short and long term options, in terms of AC service and extending the life of our equipment. Are project was not complicated, but weve all experienced situations where simple jobs were made complicated because of bad communication and inefficiency. This is how a simple job is supposed to be handled. Very glad I decided to check with this company.
Review №10
2021-12-29Jared went beyond expectations to make sure our new water heater was installed properly and running smoothly. He explained how to make adjustments clearly. He offered us a service plan that was less expensive than our current provider with more services included. They were able to install the day after we called. I would recommend Bowman and especially Jared to anyone who needs this service.