IceWorks Skating Complex in Aston
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Aston, Delaware County, Pennsylvania, US
Site: http://www.iceworks.net/
- Monday:8AM–9:30PM
- Tuesday:8AM–9:30PM
- Wednesday:8AM–9:30PM
- Thursday:8AM–9:30PM
- Friday:8AM–9:30PM
- Saturday:8AM–9:30PM
- Sunday:8AM–9:30PM
I felt beginners should have been able to experience ice skating alone, and the ones more experienced should have been able to have their time on the floor alone as well & couples should have been able to get their moment ice skating alone then after everyone ice skate altogether ALSO, I felt the refreshment stand closed to early that should have been announced to make new comers aware other then this my first experience ice skating I enjoyed.
Terrible customer service. DO NOT BOOK A PARTY HERE!! I requested an online booking for my daughter’s 13th birthday party on November 24th and they waited a full 10 days to call me back to tell me they couldn’t accommodate my request. The date of g the party is now a week away. I was given a couple of excuses about managers being out, etc. I am aware that the online booking was a request that needed approval, but the excessive amount of time taken to get back to me, only to cancel and leave us without a venue this close to the party date is unacceptable. If there was a risk of refusal, they should have contacted me sooner to let me know there was a chance that might happen so we could have adequate time to make other plans. I work in marketing and customer service. If I had no other choice than to disappoint a customer I would have apologized profusely and bent over backwards to get creative with a new date and incentives to at least try to keep them happy. Your lack of efficient logistics are NOT your customer’s concern or problem.
Its a great place for ice hockey as well just straight up carving some ice. If you get cold easy make sure you definitely bundle up because they make sure the ice kept solid, lol. Great shops as well, but I think they could stand for an update compared to some other rinks Ive been too. But thats just my opinion.
This is a very nice rink with plenty of parking for so many rinks. Even with events going on at all rinks, there are always spots. Once inside, there is plenty of room to move around. There is a pub/grill which is nice to sit and eat at. We have been coming to this rink for several years and enjoy this facility. Each of the rinks has really good seating allowing you to see all of the game unobstructed. Rink 4 has an elevated platform above the lockers but seating is minimal. Your best bet is to stand at the railing if you want to see the game. The only thing keeping this from 5 stars are that there is no option for heating in the stands area and at night the parking lot is not that well lit. When looking for parking at night, drive slow with your high beams on as there are teams warming up outside.*UPDATE*Rinks 3 and 4 do not have above head heating in the stands like the other rinks. The parking lot lights did come on and brighten the lot. It gets darker earlier due to daylight savings do its not dark for too long.
Even after occupancy limitations would allow the rink to let people into the actual arenas...they brilliantly decided to keep spectators out of the actual rink, and cram everyone into the restaurant...because well...they are a good establishment and are allowed (minimum at this point) 25% capacity.Makes sense right?Cram everyone into a small restaurant....where nobody wears a mask because they are eating and drinking...Instead of allowing the spectators into the afternoon ink where they can very much stay distanced...with masks.Like every other rink we have played at this year.Meanwhile if you don’t want to go and be crammed into a small space with people not wearing masks....you can watch on live barn.And the rinks live barn is horrible....Very disappointed...Get your f’n ish together Ice Works...You’re being idiotic.
This is not special needs friendly public skating on Sundays. The room was darkened and only string and strobe lights were on. Sensory sensitive children may or will not do well here. Also, it’s seems like a safety issue with such a dimly lit ice rink. Try ice line in West Chester or Wilmington Akating club for family friendly skating.
Birthday Party!This is a reasonably priced birthday party location that is both fun and unique! We had 20 kids celebrate my daughters 6th birthday (both on and off the ice). It was a huge success!Many THANK YOUs to Coach Laura for working with the newbies (which was most of them) to get them all to their own comfort level on the ice!It goes without saying that we will be back!
My husband and I had our first-time ice skating at IceWorks Skating Complex and it was a lot of fun. We really enjoyed skating, however, the skates given to me werent the skates I asked for and the rink was in need of some repair. We arrive a bit before open skate, we didnt realize it at the time and tried to get on the rink a minute or two before open skate started and we were stopped by an employee quite rudely.
Stopped in for a Saturday night public ice while visiting family in the area. Brought my own skates. Rink was Olympic-sized. Ice was pretty bad when I got there, despite there only being about 12 people on the ice. They dont keep a center for figure skaters. All the people working there were really nice; no real complaints. Knocking a star off because I tripped on a chunk of empty ice.
Don’t go here if you don’t want your children to be harassed and publicly shamed for their skating ability. My son had never been to IceWorks before and has never ice skated. His friends invited him as a fun activity during Christmas break and I didn’t discourage him from trying it anyway. Well now he’ll never try again after his experience here. He was having trouble and rented and paid for a walker. Then whichever employee was in the penalty box screamed at him and tried to take it away from him, embarrassing him in front of everyone. They obviously had no problem taking his money to rent it, so his age couldn’t be the explanation. When he panicked and tried to get off the ice to return it, as he believed he was being ordered to, he was again yelled at and publicly humiliated for not exiting in the correct spot. So next time you think about spending your money here, imagine your child trying something difficult for the first time in front of many people, then being debased and berated and shamed by someone who was supposed to be there to help customers.
Total reviews rating 4.2
87 Reviews for IceWorks Skating Complex 2023:
Review №1
2022-03-15Granddaughter 8th Birthday Party was Awesome, a beautiful and clean place with excellent service that catered to us wonderfully which allowed the party to run smoothly.The ice skating rink was fun as well for the adults and children of the party.Everyone had a blast.
Review №2
2022-02-18Took my kids on a Wednesday when it wasn’t crowded. Customer service was ok. Overall place seemed clean and kept. Public skate was only from 12-1:30pm but we had a good time.
Review №3
2022-03-21My kids love it here. I was very impressed with the girls running the snack bar. They were very efficient and pleasant even with a crowd. Food came out correct and quickly!
Review №4
2022-05-12This place is terrible. On January 5th I paid the money to Learn How To Skate. I went to my first lesson and while I was going back I got into a car accident. I couldnt go again because the car was damaged. I sent many emails to Lisa Shaw, called many times, and left voice mails to get a refund back as I couldnt attend any other lessons, but no one ever responded.
Review №5
2022-06-27Pretty cool place even though I suck at ice skating. The wife had a good time though so thats all that matters
Review №6
2022-06-014 very nice rinks, small hockey shop to get skates sharpened and buy hockey merchandise. A bar/pub located inside rinks 1 and 2, also 3 and 4 plus you can watch the games from there.
Review №7
2022-05-15This was one of the worst experiences I’ve had ice-skating. There was a lesson going on prior to the 2 o’clock public on Sunday they never clean the ice. The ring guards let all the kids go in any direction. I will never nor would I recommend this rink to any person I have been skating for over 25 years
Review №8
2021-12-114 rinks, a food area between Rink 1 and 2 and a restaurant between 3 and 4. Enables you to view the rinks from those warmer vantage points. Inside the rinks there is ample seating on the bleachers. Nice big lockerrooms.Rink is has easy access to/from route 95; restaurants/food options within easy driving distance from the rink.
Review №9
2022-02-06When my daughter was there with her friend she said that she had a blast and wanted to go there again. They put music on and offer classes. They also keep the ice super smooth, too bad I don’t know how to ice skate.
Review №10
2022-04-04The iceworks is great place to go skating and have fun and the people are very friendly and place is clean and ALL aegis can go to skating. All should go check it out.