Delivery
Yes
Jerusalem Furniture in Philadelphia
Categories
Location on the map
Philadelphia, Philadelphia County, Pennsylvania, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Phone: +1 215-743-9520
Site: https://www.jerusalemfurnitureph...
Site: https://www.jerusalemfurnitureph...
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–6PM
Jerusalem Furniture in other cities:
Comments (171)
This store is even better than Raymore and flannigans.
I bought a sofa for almost 10 days and the thread was loose, and the customer service was horrible. The manager continues to try to scam me to buy his 5 year warranty even though the sofa is very new and can be replaced the the limited time. He said he would come tomorrow but when we called, he lied and said he couldn’t go to a customer’s house. We had also bought 6 items, but only 5 came in. I threatened him to complain to 311, and he said I could you can call them, and he didn’t care at all. Very unprofessional and it’s a scam.
Friendly service. Great furniture prices
Nice furniture and workers were very pleasant and helpful. My husband and I are looking ror a futon for our basement.
Best ripoff business in Philadelphia. They have you sign one contract and send a totally different contract to the creditors having you pay them more money than you are supposed to. Please do not shop here they are scamming people and ripping them off . A total of 4K they stolen from me .
Very good workers they are very responsible and good prices
They sold me a old broken & rotten wooden bed frame! I kept calling & when I told them about it they sent somebody out & he didn’t fix it neither. When they delivery men delivered a mattress to my home the damaged a door & furniture in my home. I called to complain about that & nobody returned my call back! It just seem like they want customers money & don’t care about nothing else or treating customers right! They need to change that especially nowadays
The employees were awesome with helping me get what I was looking for.
This entire store is a scam. The furniture looks nice but breaks after a couple of weeks. The manager is disrespectful and wouldnt give me a refund.
Terrible customer service on Earie ave. Bad quality of furniture!!!!!Bought a platform bed, guys didn’t assemble it correctly. Charged me $1300 for it to break within 3 weeks. Prior to bed breaking I called the store to tell them that the bed is crooked and uneven. It made so much noise. Had to call the store 4 times and was told that somebody will call me back. They never did!! Don’t waste your money on cheap piece of furniture, go somewhere else. The same lady that sold me the bed took my message 4 times and never returned my calls.
I bought a new mattress from this place this summer (queen size). I paid for set up and delivery an extra 90$. I wanted the old mattress removed the day before trash day didnt want a mattress on my porch for days on end. They delivered the mattress while I was at work and played a trick on my father by leaving the mattress in my upstairs hallway not removing the old mattress (they knew)! When I contacted this company staff called the delivery drivers who refused to return and complete the job. They also stopped answering the phone for their own staff. They didnt give me any money back in regards to the botched delivery! I drove there after work to get help and got dismissive talk and shoulder shrugs. Dont buy from here please! You wont be respected!
No one welcomed you into the store they had 6 people taking care of 1 customer. No one acknowledgement me for like 15min. I was ready to spend and I did when someone finally helped me . And I know their good people I remember when they first opened up in Germantown in 85 they were very friendly back then.
Got a great price on a nice bedroom set but when we receive the set it literally looked like they gave us the display set. I’m talking Nail punctures through the dresser and jagged edges along the sides of the chest. It was a horrible experience for me!!
I wouldn’t buy any beds in this place ! My husband bought mattresses here and the mattress turned colors to old yellow all around the whole mattress and they exchanged it again and did the same thing.. i never seen a mattress because you take off the plastic that it changes colors this is because the quality is very cheap and no good. So save your money people and go somewhere else.
Excellent customer service and quality furniture this is my 3rd time shopping here and I love it....try it Im sure youll love it like me
I wish I could say good things about this place but that’s not what’s about to happen. A week ago my boyfriend bought us a bed set from Jerusalem and I am beyond disappointed I was so excited to have something of our own and not even a week later the bed breaks because of its cheaply made support system. The wood used is obviously the cheapest available and then there’s the support about four support beams and they are only and inch thick. I don’t think that’s gonna hold even one person. Ha well just a warning don’t go here awful furniture and awful service.
Lovely furniture, I got my granddaughters bedroom set from there, love it and do she !! Happy customer !!
I went in , was escorted around and came out with just what I wanted. Good choices, Good prices, Great customer service in NASSER & STEVE
Their mattresses are refurbished. After 20 years of purchasing there thousands of dollars every 4 years for 20 years or so, they failed to exchange the defected mattress they sold us. We spent over $1,000.00 on that mattress and it lasted for about 6 months. What a freaking scam. I guess you cant trust anyone on now days.
0 stars if it was possible to do so. Smh first and last time I’ll ever purchase something there. Customer service needs work and felt like I was being rushed to pick what I wanted. They had it and I got it because it was the closest thing to where I live. After that never again shopping with these people.
The best store ever. I went to check some furniture just to look, because my credit is not the greatest. And even so, they hooked me up and approved me a credit. their service is awesome, definetily coming back to get my couch.
Not terribly priced Furniture the sales associates however are slightly rude with the exception of one Nasser was his name. Dont get me wrong nobody wants somebody obnoxiously hovering over them to force the sale but when youre in the business of selling things when people come to the door or start walking around in your facility dont just sit on your ass in some Corner having a conversation which the rest of the staff was doing. I was departing because of the lack of service, the saddles assoc. at that point notice the situation and help provide service though they were not the right option for me that day. Most of these types of places are commission-based so you know who to ask for if you want service. Dont give your money away to someone who cant even respect you as a customer.
Workers were extremely compassionate and very courteous. Nice furniture on display. Waiting for our dining set to be delivered next Wed.
SHADY PEOPLE!! stay away from this place believe me u r better off going to Bobs furniture. I bought a bedroom set from this people 1st off the price I got was expensive but when you are inexperienced and purchase from the first place you go you end up like me 2nd the bedroom set I picked had drawers underneath they delivered a plain set with no drawers after complaining to the owner he said that is what I ordered NO I DIDNT went through their whole books and the set I ordered was no where to be found I wanted a refund and they refused the quality is bad please stay away they have shady sellers if u do buy from them take a picture of what you are getting so you wont be screwed like me. 2500 for a bad quality bed room set 😡
Highly recommended if you are in the market for furniture. The level of service we received was fantastic. Great prices and delivered on time and furniture place exactly where I requested it be placed.
Brought Furniture from there.The workmen ship looked good.When it was delivered to our homeThe NIGHT Mare Started.We had problems started.1.They delivered the wrong Kitchen set2.the living room set.one of arm on the luv set was flat3.When we called Customer serviceThey where rude an act like it was our falt.We tried to explain the problem an what was wrong with the Furniture.Well they kept hanging up the phone on us.4.We took pictures an went to the main StoreTwo weeks later they gave us another kitchen set .5.GUESS what it was the wrong Kitchen set6.3 weeks later they finally sent some out to FIX the arm an repack it.My Advice TO Everyone THAT READING THIS TEXT.7.THE SERVICE POOR ONCE THEY GET YOUR MONEY THEY DONT GIVE A💩 About THE CUSTOMER.8.FURNITURE VERY POOR QUALITY9.YOU WILL THANK ME SHARING10.JUNKHas Jon Arbuckle said You GET WhatYOU PAY FOR.WARNING WARNING
I love Jerusalem. Sales team is very knowledgeable and friendly. Not pushy at all. Let you take your time.
Me and my girl went in here looking at some furniture and they have a lot of good styles n colors to choose but the prices is what got us hooked so we decided to to furnish are entire household from here..delivery and setup is very very reasonable too ...
This store has good stuff but they’re delivery is horrible. They also take orders and doesn’t have the stuff in time that they promise. The manager Steve never speaks up. Poor business. All they want is your money
Horrible service . The worst part is delivery. They have no control over the day time or anything. I’m always missing my items and or I’m home all day just for them to come at the end of the day. That is just not good . So many other places with good prices and better deliver options that they control and can give you a better and accurate time and day.
Mike took his time with me and showed me the entire store! Furniture came on time! Great customer service Im soo in love with my furniture!!! Thank you!!!
The salesman was nice and friendly and knowledgeable and didnt pressure me to purchase anything and so that I bought a dining room set I will definitely come back again
I Bought a living room set and it wouldnt fit up my steps. They exchanged it with no hassle. Thanks guys.
Brought a Living Room Set Its so Beautiful was deliver yesterday The two Mens was sooo Nice they set it up very nice the Quality of the Funiture is high Quality I Highly Recommend this Store Thanks Jerusalem Funiture 😊😊😊😊
I like what I like. And they have it.
I didnt find what I wss looking for somethings were nice some were flashy / sparkley. Some had an royalty look
Furniture falls apart same day and when paying for insurance is no good cause they want you to send pictures and write out a packet of paper work just to replace something that’s not your fault then they have to determine if your furniture is replaceable smh paid extra money for nothing
Better selection than most furniture stores
Great place for quality furniture at good prices. Staff are very courteous and not pushy.
Terrible delivery. I recently bought a sectional sofa, the people they sent out for delivery were so rude throwing every thing in my apartment and in the hallway as well. Not buying here no more
Cheap furniture and as soon as you have a problem.... They dont understand business ethics. Brought a rug and it started to unravel and they claim it is no warranty.... How
Reasonable price furniture. Many options.
Beautiful furniture. Great customer service. Very reasonable. I truly love this furniture store
I really believe they have thee best pricing on their furniture & great quality...
Very rude no respect worst experience buying furniture don’t waste your time or your money this store should be closed down
Gorgeous furniture n the owners are friendly.....There also reasonable....
The furniture is ok but dnt trust the insurance its a shame I pay a 5 year insurance when I call they find everything to tell me they not gonna help u the insurance just stole people money
GOOD FURNITURE AND NICE BUT THE PRICE.
Very helpful and friendly and there furniture is not over priceAmd they deliver.
Wonderful service and quality furniture. I love them for there credit programs
Real bad experience about the service the insurance the they have it’s not good and. the quality is bad
Staff is real helpful but make sure you question the financial lender info process they will process too many
Lots of great furniture for your livingroom and bedroom as well as rugs, lamps pictures etc.
They didnt have what I wanted I wanted a rollaway fold-up bed
Average, bought a chest they forgot a pair of the handles.
My favorite place to buy furniture they have good prices . A++
Great place. Comfortable couches and beautiful furniture for great prices!
Great place to shop. Been buying from them for over 20 years
Got great deals. Elvin was a great help. Give that man a raise.
Very nice
Cheap furniture, broke fast and insurance never coverage. Any comment with 5 Star was did by the owners and employes.
Theres much differents furniture styles and nice service
Really nice furniture. Reasonable prices.
If you want to save money nice quality great place to shop
They have a beautiful table I am planning to purchase.
Great furniture better prices
I bought my bedroom set from Jerusalem am very pleased
Friendly and not to clingy service. I have and will purchase thru them
Good quality furniture and good people there.
Very friendly and helpful staff and good prices.
Love this store...People are always willing to work with you!
Easy going helpful staff and a nice selection to choose from.
Great customer service and a HUGE selection of items.
They furniture for my entire house the tables were broken the bed and sofa had bedbugs and the chair goes back and forth like if it was a rocking chair
Good place to do business nice caring people.
Just looking around, the furniture was cheaply made and the prices were a bit high.
Nice collection good prices very good service.
Reasonable prices
Creepy salesman kept following me around after i said i was only looking, was going to buy there eventually but not anymore
Nice furniture good friendly service
It was a great experience even made a purchase.
I had a get experience.... The guy steve was very helpful....
Good costumer service and very polite
Good price the sales lady good person..thanks
Customer friendly good quality furniture
Very good service, very nice salesman!
Good choices, priced highed than online
Great store and furniture
That is the only place I ever been that would not except cash for a deposit.
Just what we needed. Fair prices
Nice furniture. Reasonably priced.
The did my brother dirty
Love the friendly atmosphere and low prices
Too expensive dont waste your time
Bad place to do business.
Great customer services. P
Good service and great merchandise 😊
😍😍 the best pleace to take your furniture
Comfortable experience here family business
The furniture was broken,no good quality furniture.
Reasonably priced and a nice selection
It was greatPeople was very helpful
Great furniture and service too
Best place for furniture in Philly
Dont do it to yourself
Nice quality and variety
Very very good people.
EVERYTHING IS OVERLY HIGH PRICED.
Really nice furniture......
Frank is very helpful and nice
Greatest stylist furniture
Great store!
Great customer service
Not my type of store
Good furniture good service
Prices are too high for quality
Ok
Salespeople were on point.
Too high
Best furniture ever
Dont go there
Should lower the prices.
Good pricing .
Great service
Prices are to high
Ok
Good people
Good furniture!
Good Place !
Nice furniture
Responsable people
Very good!!!
Good furniture
Good place
They have a spectacular display of furniture, coffee tables, dining tables, beds and great prices.
The worst quality, I bought a sofa table was defective, I went to the store very kindly, the manager said that if I could wait a month to replace it with a new one since, because of the COVID, everything was delayed because I said yes. After 3 weeks they called me to go and pick up a new one when I was setting up the table, it came with the edge without paint as it was scratched. I will definitely return it and ask for my 350.00 back. I will never return to that place even though the customer service is very friendly and responsible
This furniture store is rascal and spoiled and they lie a lot to deceive the customer, they robbed you with a smile and they do nothing to help you. They offer you to put insurance on your furniture or dining room set or what you buy in the Jerusalem furniture store and when You break what you bought in that furniture store, Jerusalem, they dont fix it. You see that insurance that you put on it doesnt work. And Im not the only one, there are several clients who have had that problem. I was in a discussion with those people. from that Jerusalem furniture store in Philadelphia. Do not buy in that furniture store, they are crooks and they do not help you in your situation. They stole my money
Buy 3 years ago some furniture looked very nice were leather supposedly we put a safe. For 5 years at 2 years and the furniture was all stripped, it was skin imitation I claimed them and insurance and none wanted me. answer never buy again there or recommend it.
A very nice place to buy furniture, but the staff is not friendly, their goods are very, very, very poor. I do not recommend buying from them because they are commercial goods and their employees are not interested and their goods quickly break quickly. I did not like this place, it is bad, I do not recommend trying it
If I could give it zero I would give it to you, this place is nothing professional. They have to be very careful when buying here since what they give you is the display signature and then charge it as new. And be very careful when they fill you for financing since they do their things and do not give information to the client and then those who finance call you with another story. !!!
It looks good, clean and cute and the person who attended us was very good and friendly.
Excellent service 😍🙏🏼
EXCELLENT THE TREATMENT and the attention of the man who attended us thank you very much
Good customer service, good customer service
Very good attention, good prices, I loved it, I recommend it
I liked it and the man who looked after me is very kind
All very nice, friendly and patient employees.
Very good service, excellent service in Spanish!
Good site prices
More or less .. but they have many things
Good things have
Excellent attention
I loved
Only wow
Excellent
Good service
Cheap and comfortable furniture2
I always find what Im really looking for
Good attention
😍
Super service
Total reviews rating 3.9
171 Reviews for Jerusalem Furniture 2023:
Review №1
2022-04-01Disappointing, whats sad is Ive been dealing w them for years. My last & final purchase came damaged. Sold me a lot of dreams on how they garantee problem would b fixed. But who pays top $$ for scratch & dent?? If u want quality for your investment?? then my advice is go elsewhere. Only garantee is a bunch of extra s××× RS..
Review №2
2022-08-23The best furniture store in Philadelphia. Good service and good quality stuff.
Review №3
2022-03-03Did not like it they were asking for your bank number just for you can get the furniture I guess you have to pay through credit card some people dont want to pay through credit card some like to pay cash and Im one of them instead of just taking the social security number and run it to see if theres any good credit and they didnt want to do it that way
Review №4
2022-01-14I normally research where and items in the store before going and purchasing. Seriouly was at Jerusalem Furniture 25 minutes knew already what I wanted purchased it and setup date for delivery. They are efficient and professional quick to help & answer any questions! Thanks
Review №5
2021-08-27Amazing customer service, the workers are very patient, and very willing to work a deal with you. The people that set up the furniture are diligent, hard working, determined, kind, and focused. I can tell that good customer service is of paramount significance at this business. Way better than big businesses.
Review №6
2022-02-18My wife and I can’t thank Mike enough for how helpful he was! Answered our million questions and hypotheticals and made everything quick and easy. Huge selection, two floors!
Review №7
2022-03-14They have the wrose delivery system I pay to much for delivery and they didnt do the job well they left my table in the back room and they left I call the furniture place and they didnt even went back or call back .never go back there everrrrrr.
Review №8
2022-01-28Well I placed an order for my bedroom set I was happy ,however when upon inspection I noticed the drawers were scratched and the tracks were bent even had spider webs in the dresser .TO MY EXPERIENCE THEY SOLD ME THE FLOOR MODELS FROM THE SHOW ROOM.
Review №9
2022-01-04Always good service and ppl. Some of the Future might be cheaply made. But the delivery and store employees are always helpful and giving good combo discounts. Shocked theyre selling sneakers, mostly Jordans and Yeezys lol I guess whatever sells. The prices for those are crazy but if you love shoes I guess its a one stop shop. Lol 😂 next theyll have a food cart!! Prices for the cheap furniture could be lower especially when itll break easily and the woods cheap.
Review №10
2022-03-19I brought new furniture. Nice selection and various styles