Wheelchair-accessible car park
Yes
Jiffy Lube in Allentown
Categories
Location on the map
Allentown, Lehigh County, Pennsylvania, US
Accessibility
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Phone: +1 610-266-3530
Site: https://www.jiffylube.com/locati...
Site: https://www.jiffylube.com/locati...
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:7AM–5PM
- Sunday:Closed
Jiffy Lube in other cities:
Comments (199)
Woke up today to find out my check engine light had come on, so I drove over to Jiffy to get it checked out. The associates were kind, knowledgeable and explained the issues as well as the solutions in a way that someone that knows nothing about cars can understand. I’ve been coming here for years and will continue to for the excellent service.
Excellent service! On some days there is a wait, but this Tuesday afternoon I drove right into the bay. Friendly team leader. Recommended.
I did ask them to check my spark plugs as well as change my oil. They did need replacing. As well as that, there seemed to be some mechanical complications so the whole thing did take longer than expected, but as always, I feel that my vehicle was serviced fully & properly.
Great customer service all around… Nikki was very helpful with questions I had for the service being done. I’d recommend anyone to come get serviced here! 10/10 service
Very friendly staff! Worked fast and was better then other places we been too! Definitely will be coming here again
After going to multiple other locations this was the only place my boyfriend could find to recharge his ac. The staff was nice, greeted us right away and got to work quickly.
Just moved to the area and this place was really good. Did what was needed and recommended other items due. Very professional.
Thanks to Nikki it was a pleasure having you help me through the process and working with me getting my car fix I very much appreciate you..will definitely recommend a friend to you 💯
Great customer service, I was helped by Nikki and she was great !!!!!…Attentive, efficient, and had a lot of information . Thank you guys so much for helping, will be coming back for future services!
Prompt and friendly service! Was nice to see the employees working together and respectful to the customers and eachother.
The service was excellent and professional. One employee stood out who very helpful was Niki.
Everything was great! No appointment needed and didn’t have to wait long! Everyone very friendly:)
William was amazing from start to finish. He was very thorough in explaining everything in detail. He was courteous, knowledgeable, and very professional. Best mechanic Ive had in years and would definitely recommend him to everyone. Im a new customer and will be an existing customer due to his high level of service. Thank you so much!!!
Quick and friendly service. No appointments required for the oil change. They may offer extra service but just tell them what youd like and be sure to use the coupon on their site.
I went there to change the oil. The workers were cleaning up when I asked if they were still open. One of the worker, his name is William, politely answered that they were close. However, he said that he could check the oil level and he did. Because I was going to leave for a long trip the next day, I asked if he could put the air into my tires. And they did it for me. Usually, when the workers were closing the shop, they want to go home so they dont want to deal with their customers, and I understand. That is why I was very impressed that he answered all my questions politely and did my favor. I will definitely go back there and do an oil change after I come back from my trip. Of course, I will make sure that I am going there during open hours. Thank you very much.
Rude, unprofessional and 6 hours of wait time because parts were not available!Spent a lot of money for the fixes and only returned feeling humiliatedWill find other Jiffy Lubes around the area, never going back to this shop again.
96 dollars for an oil change that took just under two hours.. and i was originally the only vehicle in the shop..I wouldn’t recommend this place.And they asked me about 1000 times to replace different things on my vehicle. “Its only an extra $XX.XX. SMHAccording to staff my battery will die within the week.. lets see if they’re right.
This place is great. Obviously depending on what your car needs the price goes up but honestly its worth it. I was given some great information on follow up services and while I was there each staff member was so nice. If you want honest friendly service just go here!!
Fantastic service! William was very professional and addressed my vehicles needs with his team. Thank you, gentlemen!
I had been neglecting the service of my car but at least knew enough to get the oil changed. I was greeted by the usual good service and politeness of the staff and eventually it was explained to me that my car really needed a lot of front end work and tire/rotor maintenance. Presented with a spread-out schedule, I was able to get the service I needed at a price I could afford. Serviceman William was kind enough to put a whole days work into my car so that I could drive aware safely with less road noise and a date for further work. On several occasions he quoted prices with lesser options considering he already had the car disassembled. I would definitely recommend Jiffy Lube on Catasaqua Rd to anyone needing car service.
In and out very quick and the crew were very nice and helpful. Great service all around!!
William, Shawn, and the team were great! Very personable, helpful, and got the job done quickly!
Great service team that was super friendly and fast. They offered additional services and were not pushy when I declined them. My only reason for a 3 star rating is at no fault of the particular location, thee cost was a bit pricy for a synthetic oil change with an additional quart of oil being $12. Overall a good place in a pinch when my local shop is to busy but will definitely not use on a regular basis.
Service was quick and awesome! Shoutout to Will for being so kind!!
The Jiffy Lube service team was awesome friendly and extremely helpful.
Quick service, reasonable price, and friendly staff! I went in for an oil change and added on tire rotation plus new windshield wipers; took Bout 30 minutes.
The lady that checked me in was very nice, friendly & professional. I did not know that they check the lights n other fluids... I told them I’m just here for an oil change & that’s when they told me this is all standard protocol which I thought was very cool, they even checked the tire pressure!! Very cool!! Thank you jiffy lube
Staff is always diligent and ensures car is running like it’s brand new!
I went in for just an oil change but they helped me identify another problem I was having with my brakes. William was extremely helpful in explaining my options and keeping me informed about what was going to happen to my car. I will definitely go back here again.
When I initially called I spoke to Harry whom was informative and gave me the price quote over the phone. William was my technician he was super sweet and informative about the process. William throughly checked my car and advised the services they offer. He was so kind and polite I will definitely be coming back!!!!
Quick service, very polite, fair prices
I am not usually one to leave reviews, but I got my oil change today at Jiffy Lube and did not have a good experience.Now, USUALLY, I do have a good experience, but it was just today that was bad. First, when I pulled up to the garage entrance behind the store, I was not acknowledged at all, making me a bit anxious as to the possibility that I was waiting for no reason, simply because the staff did not see me. After 30 minutes, I was summoned to pull forward, and that was the first acknowledgement I received.The main gripe I had with my oil change today is that they used an oil extractor rather than simply draining the oil. So, what could and should have been a 10 minute job, tops, was no fewer than 30 minutes, 25 of which were spent waiting for the oil extractor to remove the old oil. I do not know why they didnt simply drain the oil from the bottom of the car.Overall, Ive had quite a few positive experiences with this Jiffy Lube, but todays experience was quite bad. I seriously am considering just changing my own oil from now on, because its so much quicker with no wait and no oil extractor. Just drain, refill, and change the filter.
Such a great place. I appreciate the fast reliable and convenient service Harry and his Team provided during my service. If you ever need anything done to your vehicle the new and updated Facility can take care of your needs from basics to all!! Thanks again guys for the great service.
Stopped by this location for a “simple” headlight bulb change... Well, simple turned into an absolute nightmare for the guys in the shop. My car was manufactured the incorrect way, causing a mess for the technicians to get the old bulb out and a new bulb in. The guy’s stayed past closing time for me and went above and beyond to make sure I understood what was going on and that it was replaced. I definitely appreciate them for their help.
I pulled up in the parking lot outside and called to see how much the oil change was and if having my own oil and filter changed the price. I WATCHED them hang up on me twice because they were too busy talking. I took my business down the road.
Very helpful gentleman! They were friendly and quick.Definitely coming back.
I have been using this Jiffy Lube for the past two years I believe and I have never had an issue. Theyre always very pleasant and they are quick. I will continue to use them as long as I am in the area
The staff is all professional and accommodating here. Ill preface this with saying I know nothing about cars (like couldnt get the hood to pop level of knowing nothing). I took my car in for what I thought was going to be a routine oil change about 2 hours before I had to be at an appointment. I probably jinxed myself there. Turned out that oil was leaking into where the spark plugs go, and according to Google thats a Big Problem. They let me leave my car for them to fix, and I got a ride to my appointment. When I came back it was all good to go. I definitely got stressed out once I realized how big of a problem my car had, and what the time crunch was, but the staff were all super nice about it.
They are pretty efficient at this Jiffy Lube. If there isnt a line or a long line it shouldnt take too long to get an oil change.
William and his crew were very friendly. Got me in super quick and did an excellent job with my rotation. You guys actually quoted me cheaper numbers than Firestone and so I will definitely be coming back. Look out for these guys.
Amazing place highly recommend. Very informative and fast pace. Workers are polite and helpful.
While sitting inside my car I received an oil change an tire rotation! It was fast an easy took just 45 mins start to finish. Very informative technician.
Great experience. Got a full synthetic oil change and was in and out in about 15 minutes. The guys were really nice and super efficient. Definitely will be a repeat customer. Highly reccomend.
First service at this location and will use again. Staff were friendly, professional and explained the options available for my cars needs.
They did a fine and thorough job on my vehicle. Would definitely go back and recommend them.
Art & Harry were great! Despite there being a long line of cars they were friendly, professional, and efficient. Art even took the time to teach me how to reset the oil indicator on my car. Very pleased with my experience.
Fantastic customer service! The mechanics were very knowledgeable, professional and friendly. Great experience and I would recommend to everyone.
The guys did an amazing job at an awesome price! Super friendly and I was in and out! Thanks so much fellas !
Went for an oil change and to get a headlight changed. It was really stress free - they didnt pressure me into getting anything I didnt want, and I was in and out quickly. They were very friendly. Reasonably priced, especially with the coupon I used. I will likely be back.
Second time Ive been there, Both times were Very Professional. The Staff was Great. They give a Military Discount with Proper ID.
William , did an excellent job on my vehicle. Helped me and explain each process very well and it was well appreciated. I will be back ! Great customer service very happy
Waited almost 3 hours for an oil change. Never go to this location again. Easton Jiffy Lube is where ill stay. Only went here because I had some time. But not 3 HOURS!!
Friendly fast service (Shawn, Gus, Gene and Harry all of you guys 5 stars today!). I usually change my own oil but did not want to this time. The price with coupon and the speed at which these guys got it done...Ill be back. Barely had enough time to order and eat a hot dog from the hot dog king next door. Gene, thanks for pointing out the top off service too.
Great place to get your car stolen. Stopped in for an oil change today because I’m driving to Florida tomorrow. Started out fine, I handed over my keys and went to the front prepared for a wait since there were a number of cars. I decided to stay outside since I had my dog and the waiting room was fairly full.My past experiences with other Jiffy Lubes is someone typically comes and gets you within a few minutes just to get your info and find out what you want done to your car. That didn’t happen here. Approximately 10 minutes after arriving a worker came storming out the front cursing a guy out because he was “ignoring her .”I found that distasteful, but I was only there for an oil change and figured I’d ignore it. 15 minutes later I realize I left my phone in the car so I took a walk back to see if the car was still unlocked. Not only was the car unlocked, but the windows were still wide open and the key that was sitting on the hood, in the rain. So I packed my dog back into the car, grabbed napkins to dry off my keys and left. At no point did any of the workers come to find out what I was doing, ask why I was leaving, or even make sure that I was the owner of the car. With this Jiffy Lube being situated in an extremely busy shopping Center, I am so thankful that I was the one who found my keys and not somebody looking for a joyride. Stay far far away.
My service was incredibly quick. I was in and out in less than 20 minutes. The woman who was explaining everything to me was very thorough and friendly. A great, quick, experience
My mom was in yesterday for a oil change and they said they topped off the anti freeze and it was actually not topped off. They were also rude to her
I went to Jiffy Lube for the first time 7/10/2019. I was amazed everything they checked even though I went in for an oil change..They cleaned my windows & vacuumed my floors.. Checked ally my fluid levels, & tire pressure & a few other things..It was almost like an inspection! Pleasantly surprised & very much appreciated! The team was extremely pleasant & friendly..Would absolutely recommend them & I did, to all my friends..Great job..Great service! Great price!!!
The staff were extremely rude. I called before my arrival and was told one price which was $42.99 for an oil change and once they finished my oil change they charged me $76.06. They charged me for a full car inspection and they also charged me to put air pressure in my tires which was NOT WHAT I ASKED FOR. When I asked Gene the man who helped me to repeat the price, he did so in a rude manner . I left very confused and when I read the paper of what he had performed on my car he did things to my car that didnt ask for. I will never go there ever again and for those thinking about trying this place out please dont . Take my word for it, it was a horrible experience.
A first time Jiffy Lube customer. Im pleased with the friendly & knowledgeable staff. Very professional. I was in and out within a very reasonable amount of time. As long as the service here continues to remain top notch I will continue to return. Thank you!
Fast service and super helpful. I needed my battery checked and suspected that I needed to replace it. I was pleasantly surprised that they were able to not only test the battery for me, but replace it immediately, too. Gene had the perfect sales tactic for my air filter and cabin filter. Other places have been suggesting that I change them for a while and my answer has been, Next time. For over a year. The tech pulled them out and Gene brought them to show me. Ewww, yes, please. Change those!Very happy that my usual oil change place couldnt get me in and I tried Jiffy Lube!
These guys are awesome 5 stars all around the board !!
My husband took both our cars to this location and it was ok. We thought the experience was good. Two weeks later the check oil light started coming on his car, we thought maybe they forgot to reset the sensor, so we keep driving. The next day, on his way to work, he starts to hear noise and the light comes on to check the owners manual. So, my husband pulls over, checks manual, checks oil and what do you know there is NO oil in the car. We will never bring our car to this location ever again.
Wonderful customer service ! Helped with my ac issues ! The gentleman that helped was very friendly and helpful . I was in and out ! Answered all of my questions !
This location always does a great job with my company car unfortunately my company said we are not allowed to use them anymore because of too many issues with Jiffy Lube in other locations. But I would not hesitate to use them with my personal car if I didnt change my own oil.
The guys are great and friendly but too slow. No way it takes an hr and a half to do an oil change. Wasted my time. Plus the hr it took them to finish the others
Went for a quick oil change and asked them not to touch anything else, just change the oil. They pulled out my air filters and damaged one in the process, then tried to sell me a new one claiming it was like that. I bought the car less than 6 months ago and know the filters were perfect before this. Never go here.
Damaged my vehicle. Refused to own up to it.I made the mistake of having a radiator flush and fill performed by this Jiffy Lube. The radiator on my car has the main metal body, and a plastic section across the top, with a seal between them. I watched through the window as the technician pulled up and down on the upper hose as he struggled to detach it from its connection to the top plastic section. The aggressive manner in which the technician pulled up and down on the hose damaged the seal between the plastic section and the metal radiator body.I returned to Jiffy Lube a day or two later, and showed them how the radiator that never leaked before, was now leaking. They naturally refused to accept responsibility. I contacted corporate, and of course they gave me nothing but runaround. I suppose I could have taken them to small claims court, but in the end it made more sense to just have the radiator replaced at a reputable garage.You get what you pay for. I would strongly advise you to avoid this establishment.
Great deal. Never left my car, and was out in 15 minutes. Look online for a coupon though. Theyll check all your fluids and air filter too.
Incredibly quick, efficient, and friendly, in no particular order. Went above and beyond to clean my car, inside and out, while performing the several other maintenance procedures I had requested. 10/10 would recommend.
Very professional and quick. 10 out of 10.
Service is terrible. Over two hours for a differential fluid change and an oil change. Charged over $300 for it. Should have gone to my mechanic. Would have been cheaper and faster. Clowns managed to lose my keys, so I had to wait another 30 minutes while the searched the shop.Never again.
I came in and they were very busy. The staff were extremely nice and explained everything. As a woman, I always worry they will try to sell me something I don’t need. These guys are honest and explained everything. My car was returned to me cleaner than I left it! Windows sparkles and vacuumed the inside.
They are very professional and very helpful in my opinion, thank you so much for your help with my old truck, thank you William,Shawn,August and Harry. Definitely my go to place and recommended it to my friends and family and anyone who ask for.Thank you JL
Fast and helpful service. In and out in less then a half hour. The guys even vacuumed my floors and wash the exterior of my windows. What a crew. It was my first time there since I have recently moved to the area and you can bet I will be back. Thanks guys,
Used to be a good place to go get a quick oil change. Its now takes 2 hours, it is not worth my time or money. People are friendly, but I know other places that are much more efficient so I will not be back.
Went in for an oil change on 9/28/19 - great staff! Very professional, efficient and courteous! I love how they went over everything in detail with me and everything went very smooth. Fair pricing as well.
Very hard working + organized at this garage on Catasauqua Road!Recommend very highly.Customer service + promptness were on display!Ill be back!
Managers car is parked inside taking up the bays. Only the left side was being used. Plus, Bill, or Will was very disrespectful towards a nice lady talking about her car degrading her, also treating staff like they dont matter.
Great customer service. Jose helped me a lot in understanding my car as a first time car owner. Definitely coming back again. Fast and professional.
I had no idea I would be sitting there for almost 2 hours just for an oil change. They also didnt have the kind of oil I actually needed and they couldnt replace one of my lights that was out so I truly have no idea what good they were and I have no intentions of coming back again. Slowest moving auto services Ive ever experienced.
If youre in a hurry come here to get your oil changed in a Jiffy 🤗
Wonderful experience Christian is the best.
This was the greats experience I have experienced since I moved out here in 2006. They did a wonderful job identifying the problem and correcting it. Even tho they didn’t have to. I am filled with so much gratitude, they have a lifer with me.
Friendly, fast, polite. The people who worked on my car did an excellent job. The other employees I interacted with did a terrific job as well. Very satisfied customer, I will be bringing my business in the future. 👍
I have never been to a Jiffy Lube before so it was like a mini adventure, with Gene as my guide.He was good at suggesting the cheapest service for someone as cheap and broke as I am without being pushy. (Dont worry Gene, Ill come back and get that airfilter thingy replaced!)Made my first experience at Jiffy Lube a pleasant one. Thanks guys!10/10 would recommend.
Great service, never made me wait, expert care that I had never experienced before! Definitely will be back!
Very knowledgeable, friendly. The work was done in a timely manner. All in all good experience
Took my step daughters car in for a basic oil change. When I pulled up I was asked what I needed. I said just an oil change. I was escorted to the waiting room and told someone would be with me shortly. Next am employee came in and said they have an issue. The mileage in the computer is higher then the currant mileage. I was told they did not know what to do. I said it’s simple. Take the old oil out and put new oil in. That’s all I need done. They changed the oil and then gave me a bill for $71 I questioned the bill and I was asked if anyone went over pricing. I told them the only thing said was about the mileage never about pricing. They put in synthetic oil. The employee said the car is set to need an oil change every 5000 miles. I paid and left. The bill said next oil change was in 7500 miles. The window stick says 3500 miles. Such a bad experience. Would never go back or recommend this shop
Ive been coming to the Juffy Lube for years and always had a good experience, but my last visit with an oil change , all synthetic, and a tire rotation, for my Cadillac,one of my expensive Hub caps came off. It happened right after my visit there. I reached out to the manager and he wouldnt even talk to me concerning my issue. I tried calling the shop and now they wont even pick up the phone. Very Very disappointed in the 0 customer service that I received. I bring 4 cars to them, but I will stop immediately giving them my business. Once there was a problem, they wanted NOTHING to do with me.
*AWFUL, INEXCUSABLE SERVICE, AND ATTITUDE*This was the first time taking my car to them for an oil change. They charged me for the service. I left thinking it was done without question. However, a few weeks later my oil engine light came on. When I checked the oil level, there was zero oil.I tried calling them but only got an answering machine. I left a msg requesting the manager to call me back immediately, but I got no response. Weeks later...still no response.Fortunately, I was able to put oil in myself when the light came on. After carefully monitoring my oil level, I found now signs of a leak.
Great service. Fast. Helpful. Been going there for years and this was the best visit Ive had there.
Excellent work fast quick very professional
Shawn and Jamie were awesome they took great care of my dads car and were very professional I would recommend this place 100% thank you guys
Great service and fast. Recommendations provided and explained. Very helpful and will be going back!
Christian was very helpful, fast and efficient with thorough explanations when I called to get an estimate. Thank you.
Came in at 11am on my lunch break, was in and out in under 30 minutes. with coupon it was basically the same price as my normal guy who couldnt take me until monday, but i needed the oil change quick because i was going to be doing a ton of driving this weekend. ill be back for sure. a+
They were professional and prompt, the wait wasnt as long as I thought it would be. Id recommend them to anyone
Great and fast service at a reasonable priceWilliam did a great job of notifying me of up coming needs to plan for
The staff is always friendly and funny plus they get you in and out in a jiffy!
It was quite busy there today. But they ran it like a well oiled machine. Haha. Getting everyone in and out. I like this place because of that. And their good prices.
Fantastic service - professional, attentive, informative and polite . graciously appreciate the time taken to ensure my vehicle was in the best health. thank you
Very polite and courteous. Oil change and tire rotation done quickly and efficiently. Great bunch of guys! Even held and opened doors for me, overall great customer experience 👍
I was met with a positive attitude. She quoted me prices before my vehicle was even in the service bay.
William was nice and did a awesome job. He didnt try and rip me off
The oil change was quick and easy.Loved the drive thru option would use this place/recommend
It was expensive but they did their job and were friendly
On this day, gene s. And harry d. helped us. Gene was very welcoming and helpful even though it was freezing and raining out, he checked us in outside and was super polite. Thanks guys for being open and helpful during these trying times!
They pulled the old, your air filter needs to be replaced nonsense....I was satisfied with some parts of my first visit to Jiffy Lube for an oil change. There wasnt much of a wait and price was ok.However, the tech tried to sell me a new air filter by claiming, something is growing in there. He even showed me my alleged filter- which appeared new and clean- except for some green fuzzy material that looked as if it had just been placed on top of the filter. I had the filter replaced a few months ago, so I know I didnt need another one.I know all businesses need to make money. But I wont be back because Jiffy Lube literally lied to my face in an attempt to make a few extra bucks.
They lost half the bolts that held the plastic cover on under my car and didnt tell me. I normally change my own oil but my garage was snowed in and we were driving to Florida.
William was very helpful, didnt haggle me for things I didnt need. Very helpful and truthful. Will definitely come back.
If employees are not willing to go the extra mile of dropping any engine splash shields/skid plates in order to get to your oil pan or filter underneath your vehicle, the top flight employees here will decline to perform an oil change with the excuse that 2 out of 3 total screws are broken off/snapped and last one is so rusted it could break if removed. Hmm last I checked all 7 screws were intact with no rust. Seems they have no idea what they are actually doing? Good knowledgeable folks used to work here but seems they all jumped ship with new management. Never again Jiffy Lube.
Although it was Christmas Eve and the staff wasnt busy, they were very friendly and helpful. Had my car serviced in no time.
My girlfriend took her car here for an oil change and to check the fluids. About a week later her car over heated while driving to work. Come to find out she had no coolant. She then told me the whole time she was there she was being hit on so maybe instead of hitting on your clients, your employees should actually do the job that their clients pay for. We will never be using your services again.
Waited over an hour for an oil change, next day discover my hood wasnt latched properly. Go to drive home that night and my check engine light is on and my car stalls. My car is brand new, this was the first oil change it got. Turns out, they over filled my oil which caused several issues with my car and damaged my spark plugs. NEVER go here, clearly they can not do their one job properly. I will never be back.
Again loved the service very helping . William really appreciate your help. Definitely recommend yalls location.
They were able to get me in and done quickly w an emergency i had and my dude William crushed it!
Solid, friendly and fast. Had a good experience.
Great place! Very efficient!
Could not do air pressure right on tires. We had to stop and fix it after we left. They put in 50 psi instead of 35.
Had to get my oil changed after 3,000 mi with a full synthetic oil change. Waited for an hour and 45 minutes for and oil change.
Thanks guys, well do it again soon!!!!
Stopped by this morning to get an oil change and they were very attentive and informative which I appreciated.
Gene and Julia made service on my car a breeze... personable environment with fun-loving workers who know their stuff and get the job done...
It was a great service, in and out. Respectful service provided. Very knowledgeable gentmen
Gene and his team got us in quickly and took care of fixing a few items at reasonable prices and quick order. thanks for a great job
Loved the services I received from William.. His smile behind the mask was awesome.
Great service. They were friendly and polite.
Well i owe Jiffy Lube an apology i first thought they cracked my bumper, sorry it was my fault the damage was there before i brought it to get the oil changed , they whete very buzy and gave me good service , hafd a mishap with a little spilled oil but other than that it was good thanks and again im sorry for the accusation..
This team is friendly and professional. I recommend this location for full service at a great price
Great service friendly polite really helped me out
The Amazing Customer Service & clarity about services done & available on My vehicle is a 10 plus!!!I will be returning to this location & referring family & friends!!Thankyou again!!
Great job fine service cheap prices
Very nice and informative mechanics. Easy access and clean environment. Great place to get your car worked on.
The guys and girl that are there are always great!
Seemed to take longer than usual. One bonehead in charge of checking/inflating tires only checked one side until I mentioned it. It was okay, but nothing to write home about...
Brought my car in today. Amazed by the friendly customer service. Rob and staff was very knowledgeable and friendly. Ill definitely be a return customer.
They were helpful and honest about my brakes.
William and Julia were great & service was fast!
I’m so thrilled I stoped at this location of Jiffy Lube!!! Friendly service that got me exactly what I needed...back on the road!!!🎉🎉🎉
Associates were very nice and proficient ,service was very good .
Will was very kind. He reopened to change my oil after a long day. Thanks
The guys are very nice, friendly and professional 👍
They offered great assistance and help, the person there was all about the client. Thank you.
Great place! Always helpful and professional.
Recently,had great 👍 Service Thanks So much for Taking Me
Took my mother in-laws car in for oil change very satisfied with the service staff knowledge was great not pressured to buy additional services
Attempt at over charge gone wrong. After being told my license plate light was out, the attendant attempted to change it, but said she could not, because the screw was stripped. I returned home and looked at BOTH license plate lights and they BOTH happened to be WORKING. Its a shame places like this are still in business.
I showed up at 6:30 p.m. the store closes at 7:00 p.m. there were 5 cars in front of me,two in the Bay one outside I think they could have got me and I will never go back to that Jiffy Lube again
Always fast and friendly. I like that they walk through what is needed and prices prior to the service.
Great place to bring your car and have your oil change also transmission fluid and Coolant, friendly customer service.
Always great service. Very patient and always answers questions. Thank you!!!
Just an easy oil change. I actually get better performance out of the oil they use over the dealership!
Friendly and worked as a team!
Great customer service
The employees were prompt and courteous, price was okay but I dont mind paying extra if things go accordingly.
They were very safe in these covid timesVery efficient and very nice to deal with I will be back in5k k miiles
Great job! This location will treat you like family. Will recommend to anyone I know. 👍👍
40 dollars for an oil change, even bringing your own oil and filter. I paid 25 in a meineke
Guys were very nice, informative, and QUICK! Will be back again!
They took forever just to tell me they couldnt help me - burned an hour for nothing. You guys suck.
Julia and Shaun were fantastic! Professional, polite and quick!
Im a frequent customer here. Always quick service ( Usually < 20 min ) and the service guys here are great.
Very friendly and knowledge people. I would definitely recommend this place.
Great guys I enjoyed the insight they gave me on my car.
Slow slow slow. I just want an oil change. Second try, second dissapointment in service time. They are polite though.
Service was great had no problems at all and it was quick Thanks
In and out fast ! They were thorough!
This new guy William seems to be in charge. Very professional. Big improvement!
The young man working the counter is very personable!
Good service.. got an oil change and a lube job.. was satisfied in the end.
Great staff great service will usually get you in and out in no time and the work gets done well
Jiffy was not apart of their service the day I went.
Quick, reliable service
Fast oli change
Always fast and they do a wonderful job on my vehicle
They are always so friendly here you can use coupons. I feel they are honest & hardworking.
In and out. Great customer service. Didn’t try to sell me all the things Valvoline typically does.
Nicki is awesome!
My technician Art was courteous and professional. Will definitely return.
Always quick, always friendly, my go to place for great fast service
Good service thanks
Great team of employees, working very effectively, even under quarantine restrictions.
Quick process and due to covid you can stay in the car. Everything was done through the window
Good place for oil change priced fairly
Great service, polite, super fast and reliable
Very good service will be back
I had a wonderful experience Mike and Julia was very helpful. I will be returning
Shawn and the team was professional and took care of my car.
They are by far the slowest I have ever seen in my life.
Total reviews rating 4.5
199 Reviews for Jiffy Lube 2023:
Review №1
2022-06-21Im a car nut and was pleased that I was in the car to watch the whole process. I mean my car is my second largest investment so that was awesome. They used an oil extraction machine which Ive never seen used at a chain style oil change place. Kinda like that because no messing around with the drain plug. I brought my own oil and they took the cost off the price. (I like royal purple and most places Dont have that) The crew there... I will say they were super nice, they offered me a tire rotation (which I politely declined) they were verbal about each step of THEIR process again a huge plus.All in all I will go back, I dont normally trust mechanics but they earned my trust, I will recommend them to anyone. GREAT JOB GUYS AT JIFFY LUBE BETHLEHEM!!!!!!
Review №2
2022-04-08I hope I am reviewing the correct jiffy lube- I’m from out of town, But Thank goodness for these people! My check engine light came on and my Kona was making strange noises. I pulled up and right away I was greeted by a nice woman with cool purple hair and she seemed concerned with my issue and listened to everything I had to say. She offered me to look up a coupon which was very nice to mention. They diagnosed my issue and gave me an oil change but also lowered my anxiety by 100 percent! Turns out my car just had too much oil and needed a change. Gus was so great that I tipped him. He even knew the issue before he ran the diagnostic. They did not try to pull one over on me and did me a favor, very grateful. Thanks guys !
Review №3
2022-04-02The service was amazing! I love how they checked everything on my car and even put air in my tires! I’m going back next month to get my breaks done. Loved these guys! Awesome energy!
Review №4
2022-04-13Would never use this company for any mechanical work ever again. Never had a problem with them for years until now. Went in for a radiator flush. Was told a gasket needed to be replaced. Afterwards they couldnt even get it to restart. Messed with it for 3.5 weeks and had to tow it to another mechanic to fix. Its so bad now it needs an engine replacement. They refuse to pay for it. Fighting it through their claims dept and was denied. Will continue to fight it through Corporate, BBB and the courts if need be. Customers BEWARE!!!!
Review №5
2022-05-06I’ve been coming to this Jiffy Lube for quite some time for a variety of services, mainly oil changes. But i’ve also had them rotate my tires, and change every filter in my vehicle. They do a phenomenal job, and they’re also very supportive of veterans and military personnel. They do free fluid top offs in between services as well, I highly recommend this JL. The staff here are informed and very helpful as well, if I could give 10 stars, I would.
Review №6
2022-04-26Great customer service, very kind and thorough in their explanations, i felt comfortable asking questions. I loved this place, all the employees were so upbeat and had a smile on their face, will definitely return!
Review №7
2022-06-03Complete waste of time. Arrived 12:15pm on a Friday, left 12:35pm. Sat alone in waiting line for the duration. 3 out of 4 bays were occupied with 2 people working and 3 people milling around (presumably on lunch?).Left without receiving any service or acknowledgement from any workers, only the occasional apathetic glance.
Review №8
2022-07-08They have always done a good job. They make sure to go over paperwork with you. Seating are is clean.
Review №9
2021-12-11Brought my car in and got some of the best customer service I got in my life by everybody I encountered. Gentleman I worked with even made my baby smile. Great price for an oil change and tune up. Would definitely come back again.
Review №10
2022-01-12Went in for an oil change and tire rotation. Really friendly staff and gave me service immediatel! They were very informative with what was being done to my car.