Delivery
Yes
Kenny Ross Ford in Adamsburg
Categories
Location on the map
Adamsburg, Westmoreland County, Pennsylvania, US
Service options
In-store shopping
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Car hire
Yes
Car wash
Yes
Oil change
Yes
Repair services
Yes
Payments
Cheques
Yes
Debit cards
Yes
Phone: +1 888-894-2959
Site: https://www.kennyrossford.net/
Site: https://www.kennyrossford.net/
Opening hours
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–6PM
- Saturday:9AM–5PM
- Sunday:Closed
Kenny Ross Ford in other cities:
Comments (199)
I just purchased a 2018 Escape SEL from Ben Scott. It was my second purchase at Kenny Ross within the last 2 years. Ben was very professional in every phase, and aspect of the sales process. He went over and above to accommodate all my needs. My first car I purchased from Ben was totaled by a falling tree. Ben had the Escape ready to go immediately, and also took care of contacting my insurance company to switch coverages, and to arrange for my rental car to be returned...definitely a 5 star experience from beginning to end. Give Ben a chance to sell you your next car. You wont be disappointed!
Tony Cardone was an absolute pleasure to work with. My situation was special and he was so kind and understanding. I was securing a deal for my father fighting stage 4 pancreatic cancer. Tony made me feel at home and showed me true compassion. He treated me with respect and got things done so quick. Our finance man was Jack Sarp and literally made the most dreading part of signing papers painless and quick. When I tell you they helped create happiness for my dad that was priceless and I will never forget it. I’m so grateful for Tony and Jack and the whole team. I will definitely buy our vehicles in the future. A total blessing.
This was the third time I’ve had my SUV serviced here. The gentleman that work there were nice. Service was quick. I’ve never had been treated decently, fast service and affordable all in one place. I would recommend taking your vehicle to Quick Lane at Kenny Ross Ford.
JP was fantastic in helping us purchase our new truck. He was honest with us every step of the way and helped us get the deal we were comfortable with. If you’re looking for a vehicle, I wouldn’t hesitate for a second to recommend JP.
Ryan Cavanaugh went out of his way to help me find a car. He very patiently worked with me to get me what I wanted. I ended up with a beautiful new vehicle thanks to Ryan. Jim in finance also made the buying process quick and easy. Both guys made my car shopping experience a good one.
I purchased a very nice pre owned truck there for a good price. It was a fast and easy. They had the financing and paperwork done in about an hour and they kept their word about a repair that turned out to be more trouble than they had originally thought. John put effort into keeping it convenient for me. They were recommended by friends and family and I would recommended them to others. Good guys there.
We called down 3 times, asking about a truck. We gave the model and information, we were assured that they had the vehicle...3 times. We live over an hour away...and they said they were able to make sure we could get this vehicle. We make the drive, just to be told it had been sold in the morning. Assuming it was before the time we called, and the 2 hours it took to get down there. We couldve been looking elsewhere and closer to home, and not wasted our time. It seemed almost chaotic, and was a major let down. They even checked in later on to see if we got the truck...just doesnt seem like theres communication. Was overall hoping for a better experience
I brought my 2017 250 in for service. It only has 37,000 miles. I walked to the showroom and not one person approached me or spoke to me. Later when I pulled directly up to the front of the building with my truck, they wouldnt leave me alone. Absolute horrible customer service in the front. However I will return for service on my vehicle such as oil changes. The maintenance man in the back warned me that the people in the front werent the best. Go there for service only never buy.
Purchased a used car at Aunt Pennys (subsidiary of Kenny Ross) in October 21. Like any used car with quite a few miles on it, you always take your chances. I am really happy to say that even through a few issues, the Sales Mgr (Mr. Crumlish) at Kenny Ross found away to take care of this customer. Because of his service to me alone, Ill go back to Kenny Ross in the future. Great job sir, and thanks!!
Richard Henzel was my service advisor and he explained everything understandably to me.They evacuated, dye tested and recharged the A/C in my F250. I had my truck back the next day as this process cannot be rushed if done properly.I appreciated Richards easy-going personality and friendly nature.
I want to thank Ben Scott, CJ, Dan and Mike who helped get me into a vehicle today. Everyone was nice and had great customer service. I recommend this place even if your not sure about your credit, stop by! So far I love my Ford Edge
This place is old school, which is the best way. A handshake and they listen to your want and needs. I told my salesmen, Brain Smoody what I wanted and he showed my the vehicle that met everything on my list. Next thing I knew Ben Scott and Jim Vaccha jumped in to do the paperwork. I was in there maybe 2 hours at the most and left with the vehicle that I wanted. They made a customer for life.
Bought our 6th vehicle from Kenny Ross Ford a week ago. Had such an awesome experience. Everyone there treated you so great. Definitely will continue buying from Kenny Ross Ford. CJ was a fantastic salesman! Anyone in the market for a new vehicle definitely consider going here!
My wife took car in for State Inspection and Emissions. She was told the rear brake pads and rotors were bad.I just replaced the rear Brake Pads 7 days prior and the rotors were not scored or warped. I worked in dealerships and my father was a 40 year state inspector.I went to Kenny Ross Ford, Irwin Pa. The young mechanic told me he didnt even pull the wheels. I then asked how did you know the brakes were bad? Obvious embarrasement set in as I pointed out how they were just replaced. After I had him pull the wheeI and took these pictures of the bad pads. Obviously, brand new.The service write up guy didnt charge us, however, dishonesty is dishonesty. This was shameful. I bought a vehicle here and I had my parents buy one there as well. Unfortunately, this will be the last.
Great Buying experience at Kenny Ross Ford. My Salesperson Brigit Snyder went the extra mile to answer all our questions and make purchasing my Ford F-150 effortless. The staff at Kenny Ross Ford were very friendly and courteous. Highly Recommended !!!!!
I just bought a 2017 Chevy Silverado from Aunt Pennys Tough Trucks. I stopped in at Kenny Ross Ford and I talked to Brigit Snyder who helped me find the perfect truck! The truck was at Aunt Pennys and we took a stop in and met Steve Gregio who was amazing throughout the entire purchasing experience. He helped me out more then I could ever imagine and hooked me up with all kinds of great deals! Thank you to Brigit and Steve for all the amazing help!
Adam and DQ are outstanding!! My husband and myself drove 3 and 1/2 hours just go to this dealer because they where so willing to make a deal and help us get the car we wanted! What an AMAZING gang, I highly recommend. 10 out of 10!
My wife and I have had excellent service over the years particularly with Ben Scott , Jim Vacha and the entire team. I just bought a new 2022 Ford F150 Tremor and a few days later to my wifes surprise , she ended up purchasing a new 2022 Ford Edge. She had been wanting to trade her Ford Eacape in for awhile now and was upside down on her current payment situation. Ben Scott came driving around the building in the Ford Edge of her dreams and was able to make the new purchase happen for her. Ben went over all of the details of the new car with us. My wife and I cannot express how wonderful the people are here and highly recommend them .
The sales person, Brigit Snyder, was extremely attentive throughout our search. She had our new Explorer waiting on us after our 1 1/2 drive. Dan Fay in finance was equally helpful and explained everything.I recommend Brigit and Dan and the Kenny Ross Ford team. Thank you Brigit and Kenny Ross Ford.
Wanted to give a shout out Ryan Cavanaugh for his patience while we were looking for a used car for our kids. We went with a list, and he showed us each one and never felt rushed to decide. We even thought about it for a night! Such and easy process we will be back and will recommend him to anyone that is looking.
Great place to buy your next Ford Vehicle. Salesperson & Finance personal both had great personality’s and made the deal easy. Also got a great price on my trade in.Thanks to All involved.
We purchased a preowned vehicle here a couple of months ago. The sales staff worked with us to get the payment we wanted and top dollar for our trade. Had minor issue with car a few weeks later and they immediately took the time to make it right. Wouldnt hesitate to purchase here again!
Wonderful Experience! J.B. Lynn and Dan Fay were great to work with. J.B. kept in touch and called immediately when my car came in. He went over every aspect of the car with us and really went above and beyond! Dan made the finance process go so smooth and talked us threw every part of the loan. I couldn’t be more thankful to both these men for helping us!
I purchased a vehicle at Kenny Ross ford and our finance person was Jack Valentine. He went over and above and gave me a great experience. I would recommend the dealership and Jack to everyone I know that is looking for a vechicle.
Went to Kenny Ross Ford and I have to say the experience was wonderful! Our sales person Kym Garibay was awesome!!! Jack Valentine, who handled the financial end was helpful, courteous and knowledgeable!!
Purchasing a vehicle through Kenny Ross Ford was easy and stress-free. I worked with Vijay and will not only be going back there for my next vehicle, but I am recommending that my friends and family do the same. Vijay was patient, super helpful, and very insightful about the vehicle and the process of purchasing for a first time buyer.
Went in on Thursday night to just look at a car. Ended up loving it and rode home in it that night. Donny did an outstanding job to help me with everything! Cj helped finish up the process on Friday since no banks where open on Thursday night Jack Valentine was awesome also !! Everyone there was just wonderful. Highly recommend Kenny Ross of Adamsburg!
Still have not heard anything from lead sales. If i could get a phone call or email Id greatly appreciate it.Update: 3 weeks after my deal I received a phone call from the dealership stating that they had made a mistake with my trade in and the amount that they taxed me. Instead of handling the mistake themselves they put it on me to pay an additional $2356.25 out of pocket 3 weeks after the deal was done and paperwork was signed. Not very professional for a large dealership in my opinion.Bought a 2016 f350 powerstroke from CJ Musnug. Very polite and respectful and willing to make a deal work. And Jack Valentine the finance manager for getting the lenders to work out a fair deal. Drive 2 hrs to make a deal here and would do it again!
Dan Fay and Donny Alexander did a fantastic job for me today. They both helped me out so much and I greatly appreciate it! I absolutely love my Nissan Armada!
Very great experience from the start to finish. My salesman J.B was awesome and great to work with. Also, my finance helper Dan was very helpful and explained everything out. I appreciate everything. Thank you again!
I’ve purchased two trucks from Kenny Ross. The team is always professional and willing to help in any manner possible. Great team, great service department, and people who truly care.
Poor communication between stores. Had to deal with the Subaru and Ford stores. Ford being the worst. They told me they would holdThe vehicle till 5 pm after I was done work. When I got there they had other people scheduled to look at the vehicle. DQ was personable but not willing to deal. The car almost ran out of gas on the test drive. The poor salesperson had to scrape $10 dollars to put into the tank to get us back to the dealership. On the phone I was told the car had been into service before they could sell. Even noted on carfax. SUPRISE. Lights were on for tire on the dashboard. Good thing I do business reviews. This one leaves a lot to be desired. They can’t even afford air conditioning. LOL
In a car market where it seems like the odds are favored against you, this dealership is still willing to deal. I recently purchased a 2021 Black Widow F-150 XLT and it was a great. From our experienced salesman Don Alexander who really let us drive, think, and evaluate our options without being pushy, to our experience with the manager who continued to work giving us the most he could for my trade. This was over Shults, Washington Chevy, and Monroeville Ford. To lastly, the finance guy Jim, who is a veteran of the United States Army. He is just a very genuine person (which is something to value when youre considering hes the one dealing with YOUR money) that did all of our paperwork in an expediated amount of time with accuracy, honesty, and alleviated any questions. Would highly recommend buying a vehicle here and already have Don working on a Ford Bronco for my wife.
A big thanks to Jack Valentine Finance, Jim Vacha Business Manager, Ben Scott, and Bridgit Snyder for helping my grandfather purchase a 2022 King Ranch F-250. Gorgeous truck and great service. We came from NW PA to purchase this truck and it was well worth the drive.
Don Alexander was our salesman and we were had a wonderful experience with him. We were pressed for time and he had us in and out driving our new truck in record time. Couldn’t have been any better!
Trying to buy a truck from this place now! Was online for 21,999 and they are trying to add 1000 more to price now! They agreed to the price 3 days ago but now since they realize the truck may be able to bring more money they want another 1000? Told us we could back out of the deal cause he knows someone will pay it! Very dirty and unprofessional!!!!! They lied on price and are trying to jack the price up and we have to talk to a different person everytime we call! They are not communicating very well with us, the customer! They dont care, its something different everytime we talk to them! Manager even said this isnt how things should be done but this morning its a different story! THIS SHOULD BE SIMPLE!! ITS A CASH SALE!! Stop crapping people! Blows me away that this place has a good rating!! The salesman was caught in several lies as well! Very horrible experience Im having so far!!! I hope things get better but I dont know! We even have texts showing the original price they agreed to! They just dont care about the customer at all!!!
Thanks to Lenny I was able to walk out with a brand new 2022 F-150. Lenny met us right at the door, answered all our questions, and was prompt in showing us the vehicle that I was interested in. I can also appreciate how personable he was and how diligently he worked to reach an agreement I was comfortable with.
Donny Alexander and Dan Fay were fantastic. No hassle and super easy to work with! I would definitely recommend Kenny Ross Ford for your next purchase!
Best Ford dealership in southwestern Pennsylvania! My salesman was Don Alexander. He was understanding, patient, and caring towards the customer. The management team was also understanding and caring towards my needs and requests.
I went to Kenny Ross Ford and bought a 2017 Rav. Thank you Brigit Snyder and Steve Gregio for all your hard work. I highly recommend this dealership all my friends and family!
Justin Harris (sales manager), Cj Musnug (sales associate), and Jim Vacha (finance manager) are the best in the business! They will work for you and make you the best deal they can! Will recommend everyone and will go back!
If youre looking for a dealer that uses old school tactics to charge extra fees over MSRP and lowball you on your trade in, then this is the dealer for you. Added roughly $1800 in gps tracking, anti theft service, and scotch guarding the interior. Theyre done to every car and not removable. Wouldnt even budge on those items, so we bought a Mustang from Spitzer.
Bought a new Trax at Kennyross Ford. Ben Scott, Dan Fay, and JB Lynn took great care of us. Highly recommend them to anyone buying a car.
Great experience overall. CJ was fantastic as I waited for my Bronco to be released from the stable, and Jack was just as great in the finance department.
Lenny V was a huge help! Very nice and helped the process go smoothly. I love my new Range Rover Velar!!!
Kenny Ross ford made it easy to make my decision. Everyone in the dealership was super nice and helpful thru the entire process. Thank you Kenny Ross!!!
Jack and Al , all around good guys!! Would do business with again. Highly recommend. Best experience ever buying a vehicle.
Jack the finance manager was really great, made us feel very comfortable and the whole process went smoothly. Great experience!
Best place to buy from i am on my 3rd vehicle from them Cj Musnug and Ben Scott and Jim Vacha they go above and beyond to help you get into a new vehicle I will never buy from anywhere else love these guys thank you Cj and Ben and Jim 3 best guys in the business thank you so much for everything you do for me Scott Ukish
Absolutely terrible experience. Coordinated a vsisit from AN HOUR AND A HALF AWAY. Only to arrive to a vehicle with obvious damage that was undisclosed in photos and on the carfax they listed. Thanks for wasting me time.
Im proud to offer My personal recommendation of Lenny the salesman and Jack in finance on our new vehicle I had a great experience
Dan Fay and Brigit Snyder were excellent to deal with and made the purchase of our 2018 F150 very easy.
The employees at Kenny Ross Ford always go above and beyond --I love the rewards program and the guarantee that the dealership where I bought my truck stands behind it with knowledge and quality care. Big Al always makes sure they clean up my truck to perfection and offers to drive me where I need to be while my truck is being serviced--which has only been regular maintenance. Lou is very knowledgeable and willing to help whenever I call with a question or concern. The staff is always going above and beyond. I love my truck!
Bought my first car today. Excellent service from Dan And Kymberlea. Would recommend this dealership to anyone!
Came in looking for a new car back in July, CJ was able to hook me up with a reservation on a new 2021 full size Bronco. He was wonderful to work with throughout the entire process. Jim V in finance was able to get me a wonderful monthly payment on the sale as well!
Dave was great! He got me in and out of my new bronco faster than any other dealership I have ever been at. I highly recommend him to everybody!
I purchased a used Ford F150 from Kenny Ross in January of 2021. The only part of the transaction Im happy with is the truck itself. I purchased a limited power train warranty for almost $4,000. The truck was purchased under my companys name and I told the salesman it was a truck I planned to use for both personal and business needs.The first trouble happened when I had a claim due to a U-joint that needed to be replaced. The warranty company had no record of my warranty and I found out that Ross had never sent the paperwork or payment to the warranty company.They told me the situation was remedied, only to find out that the warranty company wont honor the warranty because I am using the truck for my business! I called Kenny Ross several times and finally spoke with someone who essentially told me to lie about my use of the truck to whoever services it so the warranty will be honored.I was very disappointed in this type of attitude and in their apparent lack of integrity. They were more than happy to take my money, but less than helpful in making sure I get my moneys worth.I wouldnt buy there again.
Traded truck at Kenny Ross thru salesman CJ Musnog. He even drove to my home an hour away and picked up my truck. He then placed my order for a 2022 Ford F250 Tremor Diesel. No fault of his I finally took ownership of it Jan 11 2022. I blame covid and Ford for delaying my truck as long as it did to get it delivered.Once here it was not even a day and they had it ready for me and finance manager Dan took quick and great care of me and hooked me up with a great priced extended bumper to bumper warranty.I highly recommend anyone looking for a new vehicle to hit one of Kenny Rosss dealerships up.
I was in with my daughter this evening to help her purchase a car and we were greeted by David Kolacinski. Our entire experience was amazing because of him and I would recommend anyone to come here and deal with him. Honest and one of the coolest gentlemen I have ever dealt with. Also Dan F went to bat for us and got my daughter the deal she wanted so that she could drive off this evening with her new vehicle. The best experience ever. Thank you guys from me and my daughter. Plus they stayed open almost 2 hours to make it happen for us.
Service was very Profesional. They accommodated me without appt, several times, and made a emergency situation much better by taking our Explorer in and repairing its alternator and belt quickly getting us back on the road. Thank you again Service Dept.
Do yourself a favor and Stop in to see Mike Kiger, Dan Fay and Mike Tice if your looking for a vehicle. He made my buying experience the best experience I’ve ever had! He was up front and honest with me about the truck I was looking at. Had all the documents to back up what he had told me and also showed me in writing what was done to it.Really great experience! Honestly, I could not say enough about how great it was to do business with Mike. I will definitely be coming back again and look forward to buying another vehicle from him.
Donny Alexander, Kenny Ross Ford sales and leasing consultant was incredibly helpful in navigating the sales of a pre owned Mazda for wife and myself. Quick responses and solid pricing along with helpful answers to all questions. Thank you.
Just purchased a 2020 subaru impreza from Jeff Decker. he was an excellent salesman. answered all of my questions & helped me get the best deal possible! definitely recommend him & his crew!!!
My wife and I worked with Donny Alexander and Dan Fay on the lease of our new Explorer. Everything went very smoothly. Beautiful dealership, nice and friendly staff. Worked with us on a price we could afford on the vehicle we wanted without being pushy. Will definitely be back.
I bought a 2016 Ford F150 XLT at Kenny Ross in November 2021. I dealt with Brian Smoody he made the process easy and fast. I would recommend him for your next vehicle.
This by far has been the best car buying experience we’ve ever had! Our salesman Donny Alexander was so helpful when it came down to picking out the perfect vehicle , helping set it all up and just over the top with his helpfulness! Dan in finance was just as great! Smooth quick process and explained everything so well ! Go talk with these guys and get yourself a great deal!
Bought our 4th vehicle this weekend from Kenny Ross Ford! Highly recommend anyone needing a vehicle go talk to them. Our sales guy this time was Don Anderson!
Bought new f350 here which is great so far. Bad review is for the salesman. My trade in had a compartment that I forgot to clean out. Had keys for camper and tractor and emergency cash. They had no problem keeping cash but after a couple texts and phone calls keys were supposed to be sent in mail. 6 weeks later Im still waiting. So I guess after they get the sale you are chop liver.
Dave and Paul made our experience excellent. Thank you to both of you for staying late and tending to us. We love our new vehicle.
Dan Fay , Ben Scott , and CJ were the MOST helpful in my experience. Every place I tried prior seemed to be outside my price range. Especially because I was looking for an SUV for the family. They were able to find me a car and complete 90% of the process without leaving my house. I was able to find the perfect car and I had to do was sign papers and walk out.I walked away with a 2015 Ford Edge with heated seats , auto starter , super clean , tints in the back, reverse cam.
Dan fay and Al Blevins are very personable with no pressure, easy to work with and over all great experience!
Dan Fay and CJ were wonderful to work with. Took their time , went over everything, was very through and stayed late to get everything done for us. Would and will recommend them.
Donny Alexander went above and beyond for us! After my 2021 Explorer (my dream vehicle) was totaled in September it was extremely difficult to find another one with supply chain, etc. issues but Donny made it happen!!! Donny Alexander and Dan Fay were more than fabulous to work with!!! Kind, courteous, and clean dealership! Will definitely be back. Five stars isnt enough...more like 50!!
BUYER BEWARE !!! BUYER BEWARE BUYER BEWARE !!CLEARLY THE OWNER NEEDS TO READ THIS AND THE OTHER POSTS BELOW SO THEY CAN SEE WHY WE ARE ALL NOT DREAMING ON THE POOR CUSTOMER SERVICE THEY PROVIDE !!Im glad I read the reviews after my experience today. I was interested in a certified pre owned truck they have in their inventory. However some additional packages were added when I asked about them and told them I dont want those packages. of the Managers Justin said this is what we add to all of our vehicles. I said numerous times that I dont want those packages thinking maybe just some courtesy response zip zero totally quiet. I have been in the business for over 15 years its companies like yours that make us all look bad and take advantage of the customer adding products to there purchase they dont want forcing them to take it or walk away. Its quite fine clearly buying a truck for 70K plus is not important to your company I have found another vehicle and guess what I did not need to buy all those services I did not want to get the vehicle even when I said Im doing my own financing clearly you dont listen to your customers well.
I would give my overall experience at Kenny Ross Ford a 11/10. This team was nothing but amazing. David K our sales guy & Dan F our finance guy put me as a customer first and got me the best deal! Couldn’t be happier with my purchase!!! Thank you guys so much!!
I want to say a huge thank u to salesman Lenny Vargo for finding me my awesome F150 and Jim in finace for helpin me get to where i needed to be at payment these guys both went to bat for me thank u so much
Ben Scott and Jim Vacha were both amazingly helpful in the purchase of my brand new bronco! They both took a generous amount of time and dedication to make sure I was getting the best deal for the car I got! Couldn’t thank them enough! Great work!
Mike Murphy, Al Blevins, and Jim Vacha helped us secure a 2016 Chevy Silverado in no time and made the whole process super easy. Highly recommend!!!
Perfect day at Kenny Ross Ford. J B Lynn was professional, knowledgeable and organized as our salesman. I highly recommend him!The business manager Dan Fay was prepared and made the contract signing easy!Thank you both!!
Mac was really wonderful to work with so was Dan and CJ. They were very accommodating and answered all of our questions. If you’re looking for a no-pressure professional experience I highly recommend working with salesperson Mac.
I just bought a Ford F150 from Don Alexander at Kenny Ross in Irwin,PA. The people that work there are very knowledgeable and were willing to work with me regarding some of the expensive features added to the sticker price. Jack Valentine in the finance department did an excellent job. I feel I was treated fairly during what could have been a very stressful situation. If you have a question related to anything mechanical ask for Bob in the shop. This guy know everything and anything when it comes to the F150 past and present. These guys are honest straight shooters. I give them 2 thumbs up.
CJ Musnug was very helpful and a pleasure to work with.He stayed in touch with me during my whole process. He found me the perfect truck for all my needs.Jim Vacha explained all of the financials. He made them very easy to understand. He also answered every question that we had.Both guys were great to work with and very personable. We will definitely come back.
Lenny and Dan were great with helping me get my new car. I will be back in the future
Cj, Jack and Justin are great to work with. 10/10 would recommend. Thanks for helping me get into my awesome new Black Widow!
The best car buying experience I have ever had in 35 years, thank you CJ Musnug for an excellent buying experience and Dan Fay for a very smooth financing experience. You have a customer for life even if we live 3.5hrs away.
Ive bought many vehicles in my lifetime from numerous dealerships. I can say without a doubt that Kenny Ross Ford is THE WORST dealership I have EVER dealt with, and its not because of their sales department. As you would expect, they will roll out the red carpet for you in sales, but once youve made your purchase you better have a lot of patients. Customer service is beyond horrible! Call there and try to talk to someone other than a salesperson and you will find it impossible. Oh you might get the one receptionist, if its not her day off. The service department doesnt even have a phone line you can call directly. I know this for a fact because I was told this when I was there last week. Oh sure, the phone menu will give you an option for service but it will not ring them. You have to leave a message, and I can promise you no one will be calling you back. And they will certainly not call you with a status report of your vehicle. I could say so much more about their service department but this post is already too long. Bottom line, DO NOT buy a vehicle from here. By far THE WORST!!
Dan Fay, Frank Sloan and Mike Tice, at Kenny Ross Ford in Adamsburg, PA, all took exceptionally great care of me through my buying process! Very professional and very helpful! I definitely recommend working with them for your next vehicle!
Had a great experience here. Jim Vacha and Donny Alexander were patient with me and my family throughout the process and really helped me out! At other places it always felt like I was making a bad decision but I have never had a bad experience here. Thanks a lot Jim and Donny!
My salesperson JB was super friendly and helpful. Dan in finance was very helpful in explaining everything. Great service all around.
Ben and Jim have helped order personal and multiple company vehicles over the years. Always very helpful, will be back for my next truck.
The staff at Kenny Ross was absolutely amazing !! I would 100% recommend them if you are in the market for a new vehicle
Tony and Dan Fay took great care of us! It was a great experience but a car from them.
CJ Musnug and Dan Fay were very helpful during the process of buying my new Bronco!
CJ and Jim vacha we’re amazing! Very easy to work with! Thanks guys. Highly recommended!!
Our sales person kim and Jim in finance did an above and beyond job in getting us into a new car. THANKYOU.
Just wanted to give a shout out to Ryan Cavanaugh,he worked flawlessly with me on Saturday, thank you so much
Donny in sales!Rob the manager!Jim in Finance!All helped me buy the Bronco I wanted! Thank you!
Absolutely horrific experience trying to purchase a new vehicle at this dealership. Looked at car Thursday, called salesman Saturday, said we were on our way in to make deal. We arrive, salesman greets us, gives us the keys and tells us to take last test drive just to make sure. We get back from test drive, sit down with the keys on the table, work on numbers, trade in, etc. Heres where it really goes south. While we were working out the final details of our deal, the salesman who went to grab me a water comes back and says sorry, someone else just bought the car. Turns out someone who came in AFTER us somehow ended up taking the vehicle we were finalizing deal on, a vehicle that was nowhere in sight and we had the keys for in front of us. Our salesman apologizes and tries to locate same vehicle with same options for a dealer trade but cant. I ask for the sales manager who finally saunters over to the desk, but instead of apologizing his opening line is well, this happens sometimes. His attitude was poor, like we were inconveniencing him . After some back and forth questioning him, I ask why he didnt lead with an apology and ask what he could do to make up for it and possibly keep our business, I get well, theres nothing she wants out there in a very sarcastic tone. You would think someone leading a customer service team would actually have an ounce of customer service ability themselves. I would recommend staying away from this dealership at all costs as I have since heard the same story from other people who have tried to buy a car at this dealership. Dont worry, the story ends well. We called another dealership that had a car almost identical minus 1 feature they added to it for us and drove home in new vehicle that night purchased from a team who provided great customer service top to bottom...Kenny Ross Ford sales manager could take notes from them. If I could leave negative stars here I would, do yourself a favor and go elsewhere for a new Ford.
Best place on plant earth to Buy a New Ford Product!
CJ And Dan in financing were amazing! Instant gratification, I did not expect to leave the lot with another vehicle in the same day but they made the process so easy and I was completely comfortable the whole time. They even were able to secure a better rate than my credit union. Thanks guys!
A big thank you to Jim Vacha and Ben Scott who helped my son and I tremendously in purchasing his new bronco. They were great in making sure my son was getting the best bang for his buck! Thanks a lot guys, great work!
We picked up a new F150 there yesterday. I started the buying process on the phone. The whole transaction went smooth with no screwing around. We felt really comfortable there and our salesman Donny was fantastic. Such a difference compared to some of the other local dealers that cared more about themselves than making the customer happy. We will be returning in the future.
Bought my last car there and was treated poorly being made to sit for hours waiting on who knows what. Finance guy especially rude when he learned I was paying cash and declined extended warranty. Had appointment to pick up car and was left sitting at a desk waiting for hours. Used to be best dealer as I’ve bought previously there, but now is like dealerships lampooned in commercials. It’s a shame.
Worst truck buying experience. One salesman didnt listen to one thing he was told. I told him I was going to my bank to finance my truck whats he do runs my credit and everything with their banks then after I told him to have everything ready Id be there at 430 to give them the check and sign so Id be in and out . I get there nothing was ready they never even clean the truck its was mess and they left the stickers on the window. Id understand maybe if there were busy but there was not a person in there buy a car noone. Should have been my first sign to just leave. Id never go to Kenny Ross again.
Great experience buying a 2021 King Ranch. Everyone very helpful and pleasant. Awesome salesman Donnie Alexander did would it took to make the deal work.
Have been negotiating a used truck with them, they have been extremely honest and forthright about all the numbers were talking. Trustworthy people
Robert with Kenny Ross (sales) was a pleasure to deal with when purchasing a 2021 Raptor. He was professional, fair and personable. Would ask for him if your thinking of a new vehicle. The ONLY reason this location does not deserve 5 stars is the horrible paint protection plan thay forced me to purchase with the vehicle. They claim it was already applied to the vehicle when I arrived even though I was told that the vehicle just came off the hauler the day before. The paint had hard rain spots all over the place and they did nothing to resolve the issue. I have my suspicion about their $500.00 paint protection product!
Got my car used from here. A month later a freak transmission failure happened and the man who sold me the car went to bat for me and helped me figure out an issue where the warranty company wasn’t covering the part. I had to go to a different Ford to get it fixed that did an awful job but 9 months later I came back to this Ford and they fixed it correctly. They were so patient, understanding and helpful. I’m so glad I came back and was able to get this issue finally taken care of.
Although I didn’t end up buying a vehicle from them due to pricing, Adam and Paul were very helpful and professional through my whole experience with them. Adam went through every single aspect of the vehicle I was looking at and was very willing to help, and Paul was very nice to work with and followed up with me to check on my car search even after I had moved on. I appreciate both of their help and thoughtfulness, and would recommend buying from them. Great people to work with!
C.J Musnug an Jim Vacha were very helpful an nice I woukd recommend them to anyone to deal with . I have dealt with other Ford dealers annthwy are far better than the other.
He helped us with getting a great deal on a warranty Dan Fay and j.b.
CJ Musnug and Jim Vacha were exceptional to work with. CJ was extremely knowledgeable about the options on the vehicles and went over them at delivery. Jim made the buying experience and paperwork easy and painless.
Adam my salesman at Kenny Ross Ford in Irwin took the time and went out of his way to get me in my vehicle I recommend him to everyone
Just bought my new Ford Explorer at Kenny Ross Ford and JB and Dan fay took wonderful care of me.
People the next time you have your vehicle serviced here ask to have Robert Ruperto. Hes a mechanic and is the Best !
I had a great experience working with Rob. I called to schedule a test drive, and the car was out front ready and waiting when l arrived less than an hour later. Paperwork was fast and efficient. Definitely appreciate people that go out of their way to respect your time. Id recommend you stop by if youre in the market for a new or used car, and look forward to visiting them again in the future.
The Kona ice truck and hamburgers were a nice treat thanks
Thanks to JB in Sales and Jim in Finance for a great experience at Kenny Ross. The whole process was quick and painless and I love my new Explorer!
Brian Smoody and Dan Fay were especially helpful I’m making the process easy!
We got a new car with Kenny Ross Ford. Donny Alexander and Jim Vacha did a great job working with us to find what we needed.
Donny A. was great to work with! He did everything he could to get us where we wanted to be. Thank you!
Just got a new truck. Lenny was awesome. Great help. Thanks guys.
Not a big fan of ordering a vehicle and not knowing when and if it will arrive, so I double if there will ever be a new Ford in my future.
A. Henry,Paul and Jimmie were excellent people to deal with. I bought a 2021 Ford Ranger Tremor and love it!!!
Poor customer service while trying to deal with the Service Dept. Spent and hour constantly trying to get thru to them. Left messages (one with marking urgent to service and one to sales mgr) with ZERO replies. My wife called numerous times- ZERO replies!!I just purchased a 21 Ranger and am not sure if I will recommend anyone (my customers and friends)to purchase a new vehicle from here, let alone a FORD...
Great dealership with friendly and helpful workers. Jeff Decker and Jimmy Vacha were a big help in getting me a new Explorer. Highly recommend them!
Al in quicklane always gets me in quick and gets everything taken care of. Will be returning for future service on all of our vehicles
We get great service at Kenny Ross Ford every time and we love our 2014Escape and look forward to a donut when we get service!
I just bought an F150 from Donny Alexander and he definitely gave me a fair deal. Great price and a good experience buying a vehicle.
Bought a new Ford there and after some time got a letter that the car had several recalled items on it. I took it in they said they didnt have the part but it was safe to drive. A few weeks later transmission started going and I took it in and again they said they didnt have the part, they had no rentals, and I should drive it till it died then they may be able to fast track the part. A week later the thing wouldnt even start they said the transmission guy was sick, then he was on vacation, and I felt I was getting the run around . I finally called fords customer service number and they said they could not see why kenny ross was telling me any of this. They have a rental program that they would have covered from the start even if it wasnt one of their rentals, the part could have been expedited the first time I brought it in and they would be in touch. Within 3 days fords customer service found the part and had it shipped to kenny ross. I just picked it up, the engine light was on they said I would have to have that looked up (why they did not do that is beyond me) halfway home it started shifting hard again alarms went off and the transmission overheated. DO NOT BUY OR HAVE VEHICLES SERVICED HERE
CJ musnug and Jack Valentine made the trip to the dealership very easy and I enjoyed every minute of they time. Very very friendly and will get you what you want. Will do business again with them
Rock stars...David Kolacinski and Raeann Morris great people and very easy to work with!!! Thanks guys .. In need of a new ride go see these guys!!!!
Jim Vacha was so helpful. Awesome experience. I would highly recommend.
I did not end up buying a car from them, but CJ and team really did a great job trying to get me the best deal possible. I am several states away and they provided pictures and answered any and all questions I had. I would absolutely recommend them.
My experience was almost 5 star review worthy. But rounding up Id say a 4 overall. Mainly the vehicle itself and its price drew me in so that only left the sales person to pretty much seal the deal. I flew in from out of state, they did offer to pick up which they did. Everything went by fairly smoothly. The problem was after the purchase, I bought a Raptor with 1 of the 3 grill marker lights out, salesman told me Id receive a package which was supposed to be a replacement light, he was looking around Amazon on his computer after he came back from the parts department after having said that they werent of help. Missed a follow up call afterwhich I called back many times so I could ask about the light, only received a call from the lady who was shipping out the forms to my local dmv, which in the end they failed to put my phone number on the packets, only found out after I went in to ask myself, not a major deal it all worked out, I ended up buying my own replacement light after waiting almost 4 weeks. A solid 3.9 out of 5
Great experience at Kenny Ross Ford Service. The service tech was very helpful and informative. I will always come back to this service center.
First time buying a vehicle from Kenny Ross in Adamsburg and it was a great experience! Very friendly and helpful! Thank you to our salesman Donny A. for all of your help!
Well typical car dealership. Once the sale is complete no one will return your calls until it is time to buy another. I have been calling for about a month trying to get someone to return my calls. Left messages with sales managers voicemail, finance manager voicemail and receptionist desk. My truck I purchased over three months has never not been registered with the state. I have checked with State web site and called in. No record of vehicle being registered under my name. So all I am asking for is a call back confirming my truck is registered and so I can have confirmation as well. Since if I get pulled over I do not have a registered vehicle. Since no call back I guess I had to give a bad review to get action.
Dan and CJ gave me excellent service in purchasing my new Edge.
Made an appointment to look at a truck they had advertised on all social media sites. After talking to a sales rep. I made an appointment the next day to look at, and if I liked it, buy the truck. I drove an hr and a half and when I got there, they give me a lame excuse the frame was bad so we cant sell it. Good communication there Mr GM, some pis* poor management with no communication. Hard to believe that was missed before putting it up for sale. No offers to satisfy me, no apology from the GM, just sorry and good bye. STAY AWAY. Its no wonder theyre going out of business and being bought out! Hopefully the next owners get good management.
Each and every employee were awesome. I had my Grandson DOM with me the day I purchased my new car. He had a blast. All the employees treated us like family. I love my new car and would recommend them all highly. Thanku all Coñnie Deak and Dominic!!
I purchased my vehicle late June, working with their amazing salesman Adam. I once tossed outside a dealership from the pressure and lies but everyone, service department included, was courteous, knowledgeable, truthful and genuinely friendly. And I love my new Ford!
Dan Fay and CJ was wonderful. Both very kind and helpful.
They have gone well beyond a normal dealership with the friendliness and professionalism. like the free car wash anytime.
My experience with this dealership, general manager, sales manager, and internet sales person was one of the worst and most unprofessional experiences I have ever had at a dealership.Last weekend on May 2nd, 2021 I messaged the internet salesperson regarding a truck that their website and well the Ford website identified as in stock. I received a text from Cody G. who messaged me Monday morning regarding the truck. I texted him the window sticker and his response Yeah I have that truck in Stock I said Great I drove there last night and couldnt find it on the lot I want to see itCody Gs response, Yea I think we just got this bad boy in recently so it very well may have been getting cleaned up in our body shop whenever you checked on it last night When do you think you will be able to stop in and check it out? Were here until 8 pm tonight through Thursday My response was that I was in class and could get there as soon as I was done and That I had already applied to my credit union to speed up the process. I then asked, is the truck at the Adamsburg location? Codys answer Correct my response was Be be there at 3:40Cody then responded Awesome! Were looking forward to having you hereI then messaged 3mins and then Im here I believe communication is essential in any business transaction.This is where things go awry! I asked around and found Cody at a back-row desk, I introduced myself and after an awkwardly long handshake, Cody directed me to the sales office as he left me and walked into the office with the Ford Sales manager Paul and the General manager (name unknown never introduced himself) I stood there looking through the glass. It was several minutes and I could see and sense some confusion in the office. there were now several folks in there fumbling around some cabinet (assuming looking for keys)I proceeded to walk to the office door and said are you getting ready to tell me the truck isnt here The general manager stood up and said its here we just need to find it. It was starting to rain and he stood up and walked out the back door with a couple of salespeople to look for the vehicle. The sales manager Paul (I was told his name) stayed back in the office looking on the computer.Several long minutes passed and a salesperson #2 (that I wasnt working with) came in the door and said jack I have some bad news I stopped him and asked are you the poor SOB that drew the short straw to come and tell me? his answer was Well yes I did draw the short strawI walked over to the office and informed Paul that the truck was there. he said that truck is here, I asked Salesperson #2 where the general manager was and he said Sitting in his car. I asked Paul where Cody was and he said Cody is hiding upstairs he is afraid of youTo find out the truck was never at the dealership, I was told it was grabbed by another location before it ever arrived. was that the truth?? Unknown.I walked into the office with the Ford Sales manager Paul, he was looking on the computer to see where the truck was. Truthfully nobody there knew anything. half were hiding to avoid having to face a customer that they waisted now 3 hours of their time.To make things worse Paul, PROMISED me that he would locate or order a truck. he also stated that he would take $5000 of the price to accommodate my waste of time. He looked me directly in the eye and lied and had 6 days to contact me to make this right. Salesperson #2 re-surfaced and found two similar trucks but he said There are over 100 miles away, Paul said That doesnt matterSo 6 days later, no call, no truck... nothing. I cannot speak for others but I will never recommend Kenny Ross Ford to any friend, family member, followers, or customers. Actually, I will highly advise against anyone going there.These folks treated me like a fool, they didnt have the professional ability to face me and they intentionally hid from me to avoid having to.The worst most unprofessional experience ever.
This was one of the most unprofessional car dealerships I have ever been to. Not only was the customer service disgusting and just downright rude, but that was when they even gave you the time of the day. My mother and I walked in and had no one ask us if we need anything, made us wait around with no answers for about 30 minutes. Meanwhile, there’s a group of dealers just talking with each other not at all worried about if we are being helped or not. In fact to make it even better the one guy was just sitting there watching tv as if we were important enough for him. Finally, when we’re we’re ready to go our dealer literally asked if we could just wait on another person like that is so rude it’s not even funny. I’m baffled by this team and I really don’t know how they are even able to sell cars.
Adam and Dan did a wonderful job on helping me get into a 2016 Chevy Silverado high country!! Thanks for all the hard work!
Just bought a mustang from Kenny Ross Adamsburg. Very helpful people. Very friendly. Thank you Donny Alexander and Dan Fay!
Nice facility and always good service and communication. Didnt purchase my used Explorer here but always come back for service.
By far the best car buying experience I have ever had. Salesman Alex and Sales Manager John were friendly and knowledgeable and made the process go smoothly. Would highly recommend.
The car was fixed quickly. The service advisor is rude.
Excellent service staff, my vehicle was completed on time with the exact repairs I needed before my big weekend getaway. The staff was very professional and extremely nice.
STEVE WINE AND JACK VALENTINE ARE AWESOME!!! LOVE MY ESCAPE THANK YOU!!!
Had a wonderful experience at Kenny Ross with Donny Alexander and Jim Vacha who helped find the perfect Ford for me.
Dan and Ben took great care of me at Kenny Ross. Thank you.
I worked with Doug and Ben to buy a used Subaru BRZ. Everyone was very nice and made the experience of buying my very first car by myself go very smoothly. They also have a lot of nice cars at good prices.
They always say they can help then ya show up and you end up with someone else and no deals. They waste time
The staff worked with us to purchase a vehicle that we are very pleased with. Our salesman Don Alexander was very patient and willing to help in any way that he could. I would definitely recommend this dealership if you’re looking to purchase a new vehicle.
Very nice experience. Just purchased a 2021 F150 off Robbie and couldn’t be happier. The staff was excellent and the whole experience was smooth. I would highly recommend them and will be returning in the future.
Was very disappointed when we drove 3 hrs to buy a used vehicle. My husband knows fords frontwards and backwards. We ask every question. We told them 2 days in advance that we were coming. It eas filthy dirty. We ask twice if it had bern through their service center and their answer twice was yes. Least to say we never even got to drive it let alone move it. We put in drive and it made a big loud thumb noise that shock the vehicle and was heard inside of the store. Someone had to drive it to that spot and know it did this. We drove 3 hrs for 10 minutes at the most. All we ask for is honesty. Important e service dept doesnt know what they were doing. Very very disappointed.
Kenny Ross treated me great CJ Musnug and Dan Fay are the best stop in and see them.
Ask for the sale person Curtis Boyd, hes 1 in million and hes great @ what he does. Very professional and got the job done.
Adam and Ben and Jim where amazing just got my new car today
Excellent service department. I don’t know if it matters that I purchased my truck at that particular dealer or not, but I have been treated very well...courteous and responsive staff at quick lane and regular service department. Thanks KRF!
I was a walk-in customer at the Kenny Ross QuickLane. I needed an oil change and tires rotated. The technician performed a general inspection of the undercarriage and identified an issue that will need attention but not immediately. The issue could be very easily missed but he went the extra step and checked the odd issues. Very satisfied with the service
Very pleased with my service experience they got me in and out quickly
Everyone was very friendly and patient. I visited the showroom three times before making a decision to purchase. Ron was very friendly and helped to get all of my questions answered. The purchase process was very efficient. Overall an excellent experience. I would recommend others to visit them.
Easy Scheduling, Responsive Service writer! Did exactly what I asked for and few extras !
Thanks for all the help with my new car J.B. in sales and Jim in Finance
Best customer service and really works with you on negotiating. My salesman John Miller knew everything there was to know about every car and made sure it was the one I truly wanted. I am over excited about our new truck we wanted and at our price.
Very good experience. Got my truck in, serviced and inspected. They went out of the way to get the inspection done so I wouldnt have to come back.
Donny A. did a great job helping me at the dealership. I didn’t end up buying the truck because the numbers weren’t there. But the service was great. Ask for Donny A.
Mike Kiger was fantastic! Super helpful, fast, and friendly. Made buying my certified used car a total breeze. Id definitely recommend Kenny Ross, and especially Mike, to my friends and family.
Awesome experience. First time using this dealership for service. Joji was great. Good communication and I got my car back when I was promised. Definitely will be coming back to Kenny Ross Ford in Adamsburg.
I took my ford to get an estimate on a repair and they charged me $225 for nothing. In addition they were rude to my family. I will never bring my car or buy anything from them. I would recommend avoiding this dealership!
Did a great job on my repairs thru GEICO!!!!
Took new vehicle in for 5k service and state and emissions inspection. Service advisor was friendly and knowledgeable and got right to work. All things were completed in about 65 minutes. Great service and professional.
Great service! Donny, John, and Daryl took the best care of my husband and I and didn’t act like we were a bother like an experience we had with two other dealers. This was the second car we bought from Kenny Ross in the last month!
What a waste of my time. In response to my post please talk to your sales rep jeff he will fill you in on bad experience.driving hour and half to find the 2010 f150 was coming to purchase with cash in hand was sold. Not happy.
Lou was a great salesman. He had our deal done very easily and quickly. We would highly recommend him. Our only issue is the very long wait for finance and more so to get the car detailed. That took way to long. We still recommend Kenny Ross and especially lou
Outstanding service. I have another dealership closer but make the trip because of the great service. The communication and expertise of the staff is what I like. Also done timely.
When our Kenny Ross Subaru told my son to go home and go online, because they were to busy. He went to Kenny Ross Ford.They were great. He drove off the lot in a 2014 Ford FusionThank you
Alex our salesman was wonderful to work with. Answered all our questions and never pressured us at all.Overall experience was painless. Very professional. Highly satisfied with our new Ford Edge. Will return in the future.
Great car buying experience with out a doubt, let’s just hope their service team is as good as their sales team.
Quick service for my car though they had to keep it over night for the parts to arrive. I was disappointed when I went to get my car and they didn’t run it through the wash like I asked :(
CJ made it a very easy we where is and out in 3 hours
My experience with this company was phenomenal. I went to purchase a 2015 Kia Optima from John Miller. He was honest, upfront, caring, and outright funny. He made the process as painless as possible. I finished all my paperwork that day, and was able to receive my vehicle and finish the documentation the next day. (Due to some financing issue). Ben Scott made the paperwork as painless as possible, although we signed everything kind of fast, he went over the paperwork we signed and answered all of our questions. I have had my car for about two weeks now and I love it. But my battery went dead. I was able to get it towed up to the dealership that Monday and they replaced the battery with no problem. Someone ( I cannot remember his name) Informed me about my warranty and where I would be able to get my vehicle service, gave me directions and I left with my vehicle in better condition that when I came. I appreciate the customer service and support that this company has given me. I would recommend anyone to get their vehicle from John Miller, because of how honest he was, and honesty is a rare commodity in this field. Thank you for the wonderful service. I will be purchasing my vehicles from this branch in the future! 5 stars guys!
I bought a truck there a few weeks back from Rob. Good experience - a few hiccups out of the dealerships control. Would buy again.
Just purchased a 2019 Ford Escape to replace my 2014 Ford Escape. Both purchased at Kenny Ross Ford in Adamsburg. Good buying experience and friendly folks. My favorite salesman - John CA$H McCafferty! 😊
Total reviews rating 4.4
199 Reviews for Kenny Ross Ford 2023:
Review №1
2022-03-11Thanks to Salesman Dave and Jim in Finance I walked out with a brand New F150.There was no hassle and absolutely a lot of fun to deal with these guys.Great since of humor and great customer service!!I WILL BE BACK!!
Review №2
2022-06-10After finding out the 2021 Explorer we just purchased had been involved in a front end collision, our local dealer was happy to take it back but couldnt find what we wanted. Must not have thought we would expand our search because lo and behold we find a 2022 of the exact car at Kenny Ross. The long drive over was well worth it as we were greeted by Kym who had our car cleaned and detailed and with a sign in the front saying reserved for Don and Debbie Tantius. Great First Impression for sure!! Quick and easy buying process had our entire experience done in under 5 hours. Mind you, that includes the 3 hours of drive time there and back. Nice job Kenny Ross and Kym. Harper also had a great experience and really loves her new Explorer!
Review №3
2022-01-08I didn’t think we would be given an offer at all let alone the one we got. Being “ghosts” in the credit system makes it quite difficult to get a reasonable loan. Donny Alexander, Jim Vacha, & Ben Scott went above and beyond to get us the best deal!! We couldn’t have had a better experience than we did with them. I will definitely tell anyone who is looking for a vehicle to go there first!!
Review №4
2022-05-15Kenny Ross Ford and in particular CJ are amazing. I have purchased many cars in my life time, but this was an amazing experience. They made sure we got exactly what we were hoping for and that we were comfortable with the entire (completely seedless process). I would shop for a car from them any day!
Review №5
2022-06-07I had a great experience while buying my Mach-e, which I love! Brian and the finance guy (Jim) were very helpful in the process. Id definitely recommend coming here for a car.
Review №6
2022-05-03Ben Scott and his team at Kenny Ross Ford went above and beyond in helping me with the purchase of my new Expedition. Ben covered all of the items on my “must have” list and made sure I was setup and comfortable driving away in my new SUV. I appreciate all that he did for me and my family during the process and would highly recommend!
Review №7
2022-06-26CJ and Jack are the best they did what they had to do to meet my needs and get in to my 2021 Explorer. I’ve never dealt with Kenny Ross before but I will definitely be back and will tell people about my great experience.
Review №8
2022-04-29Donny Alexander (salesman) and Jack Valentine (finance manager) were fantastic. Easiest and quickest trade-in and new car buying experience weve had, by far. (And the Bronco is awesome as well)
Review №9
2022-02-27Great experience! Our salesman Donnie went above and beyond! We havent had a good sales experience when buying a car far a while. This car experience wasnt without a few hiccups, but along with the service team, they handled them admirably! Looks like we have a go to car dealership again. Highly recommended!
Review №10
2022-01-15A big shout out to Donny Alexander, Ben Scott, and Dan Fay. All of them combined had made the process of purchasing a car so easy! From the first phone call through the entire process they were extremely informative and went above and beyond to work with me to make sure I was able to take home the car I wanted. I highly recommend purchasing from here they are up front and honest.