McDonalds in Frackville
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Frackville, Schuylkill County, Pennsylvania, US
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Site: https://www.mcdonalds.com/us/en-...
- Monday:5:30AM–11PM
- Tuesday:5:30AM–11PM
- Wednesday:5:30AM–11PM
- Thursday:5:30AM–11PM
- Friday:5:30AM–11PM
- Saturday:5:30AM–11PM
- Sunday:5:30AM–11PM
McDonalds in other cities:
Went at 745pm 11/23/21. The staff in the back were repeatedly making macaw- type calls to each other and laughing about it. No regard for customers and certainly no professionalism. I ordered a hot tea and got on the road. On the road we discovered the cup had hot milk in it, not water. Wow.
Literally sat in the outside lane for 10 minutes after being told to hold on. Then they took 3 orders in the inside lane and ignored us. Tried to go in to order and the building is locked while the workers look at you while they sit by the registers. We will have to drive farther up the road with a now angry toddler hoping to find him food.
Its just McDonalds..its not that great. There new chicken sandwich sucked. It was squeaky, rubbery and full gristle! Hamburger meat flavorless..just Macdonald how it has always been. The place to go when there is no where else to go in a hurry. Sorry just the truth! Customer service was great though.
Its a hot or miss. Sometimes the coffee is spot on sometimes its watered down. Sometimes the food is good and sometimes not. Idky. Never had a problem with the drive thru. Unlike bk in Shenandoah. I try to avoid that place so I do go to mcds alot. I just wish you could use points to order multiple things.
Sat at the far lane of the drive thru to order food, watched two people in the left lane order while I kept asking if anyone was there. Someone said “sorry” on the other end and then took the other lanes order. I left before a 4th person from the inside lane got to order because they didn’t seem to care I was there.
I asked about a special on the fish sandwich and was told it was available. But when I paid for it I realized that they didnt charge me the special price. I called and was told that apparently the employee who took my order didnt know that the special was over. I payed double price and honestly Im never going to that store again. Employees that dont know how to do a job right and have no knowledge of prices and specials. Mc Donalds is going down the drain.....
Took 20 minutes to get food in the drive thru. Fries and chicken nuggets were old even though it was lunch time. The 1 star is for the big mac which was good... Kid at the window had to ask what we got for drinks 3 times, messed up our food order as well... Fortunately the older lady working came out and cleared things up. Also it is not easy on easy off I81 as the advertisements on the highway state.
My reviews are based on personal experiences of one or more visits.The extra gas to the Pottsville McDonalds is well worth it. Attitudes at this one are terrible on top of the fact the hardly ever listen to special requests, you get rushed through the drive thru the whole way, plus they are not 24 hrs. Dine in is most likely decent. I would honestly just go to the Pottsville one if you dont feel like chancing it.(Special note, there is one employee who makes you feel appreciated for choosing them though, he works dayshift thats all I know)
I came from over a hour away to help out at a local medical center. I stopped to get my thank you meal. The lady at the window who said she was the manager was very rude. I did not have my badge but had scrubs and a letter stating I was in the medical field. She gave me the food and shut the window with force without saying a word. Very rude and unprofessional. This isnt my hometown which if it was would of never been disrespected. Customer service is always 1st!
AWESOME EXPERIENCE, we were met at the counter by Crystal P. We could not have gotten any better service. She took our order, brought our order to the table and came back to check on us several times. Not pushy, just friendly. We recommend this McDonalds to anyone who want great customer service!!
I waited 30 MINS for a Travis Scott and it wasnt no bacon on it. Nor was there lettuce and no barbeque sauce in my bag and my cookies was supposed to be hot they were the coldest cookies Ive ever eat in my life. My milkshake didnt taste like a chocolate it tasted like carbonated poop water in a milkshake flavor.
Our family trip brought us to this location in the middle of the night. I would have never found this without Maps pointing the direction, but we made it. On the scale of McDonalds weve been to when we have been desperate for quick fast food this was about average. Lots of truck traffic being right off the highway, but it is an awkward location. Clean place and fast food.
This location was clean and looked nice. Food was good and came out quick enough. Only negative was the person at the cashier looked a little irritated at impatient when I was waiting for family and deciding what we wanted. She was not actually rude, could have had a bad day.
I recently used their self serve kiosk in an attempt to save time.Simple, basic order took an outrageously long 10+ minutes. So then, not only was I late, but because I used the Kiosk, I had to question if I was part of the problem. This led to confusion and shame which was, of course, compounded by the fact that I was eating McDonalds. Then, after I left, I got lost and couldnt find the Interstate. So there I was....shamed, confused, and lost. Needless to say, not my favorite experience. The one bright side was that, at least, it wasnt a Hardees.
Total reviews rating 3.7
199 Reviews for McDonalds 2023:
Review №1
2022-04-28So its 9:10 pm tonight and we were wanting burgers. So we got thru drive thru and had the best experience ever. We ordered 2 Qtr Pounder w/Bacon meals and they were PERFECT!!! Perfect seasoning, frys were HOTT and right amount of salt! The customer service was IMPECCABLE!! Michael and the Mgr working tonight were awesome and they need a raise!
Review №2
2022-06-15Friendly service. Food standard kept. Floors could’ve used a thorough clean & polish as they were dull & a little sticky.
Review №3
2022-02-24The guy that took our order was one of the nicest, friendliest McDonalds employee I’ve ever come across. Food was good but he made it even better! I didn’t catch his name, but I’m 100% positive that if you go there you’ll know who I’m talking about!
Review №4
2021-12-10As with almost every fast food place the food is delicious. The price was fair. The restaurant and property was very clean. I am taking 1 star away due to the slower food preparation. Maybe it is not the stores fault, but when they are expected to make 300 different items, maybe the issue is with corporate for making the selections available.
Review №5
2022-06-15Whenever I come here I know theres a 50-50 chance my app will not let me order something. And lately its been more like 90% chance its not going to let me order so I just deleted the app and Im going to stop coming here
Review №6
2022-02-17It was clean and nice. But only one cash register and the price for a spicy chicken sandwich is not worth the little thing I got.
Review №7
2021-07-13Everyrthing was about perfect except the prices. Dont expect a dollar menu, but expect everything to be made correctly and fast.
Review №8
2022-06-20Customer service is horrible. They never answer their phone. Is that legal for a company to do? Zero stars but it made give atleast 1. Smh
Review №9
2022-03-01Service was slowFood would be better if they would SALT THE FRIESMcDonalds food is BEST when the fries taste goodThe soda dispenser nozzles must be DIRTY because the drink tasted terribleCome get with the Program!!
Review №10
2022-03-24Stopped for Shamrock shake. Mmm mmm mmm. Good service. Toss in extra change for Ronald Mcdonald House. Every penny counts