McGann and Chester Towing and Recovery, LLC. in Carnegie
Categories
Location on the map
Carnegie, Allegheny County, Pennsylvania, US
Site: https://mcgannandchester.com/
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Very helpful, quick friendly service. Driver was polite and professional, would recommend to others and use again myself.
My rented U-Haul cargo van was stuck in my backyard. The woman on the phone collaborated with the experienced tow truck engineer and came up with a game plan. 20 minutes later the gentleman came with his truck and cabled the van out from across the yard like a boss. Great service.
Driver has clairvoyant knowledge of the road and overhead hazards witnessed him negotiate otherwise accident pitfalls without even understanding how he was aware of them the pleasure to see somebody so passionate about their gifts God bless you guys stay safe much appreciated thiry tree service 😁😁🌞🌞🤙
Fantastic service. Quick pick up. Took me to my dealership as well. Friendly and wonderful service. Would 100000000% use again
I like this towing service because the driver was careful with my car, was knowledgeable about how to handle my situation and was generally friendly snd personable. Also the price for the service was right.
Was stuck in the snow (tires were just spinning) Tech came and pulled me into place where I had traction.
Excellent experience! Very polite, respectful and helpful. Would recommend and likely to use service again.
Great experience. They pulled my semi out of the ditch carefully without doing any damage. Awesome service.
The men at this business not only were patient and understanding during a very hard emotional time , but they were genuine , remained professional and patient … I would highly recommend this business for towing needs/ impound issues .. thank you for everything
Quick, professional, and reasonably priced!! Would definitely call again!
Long story short. They went out of their way to haul something for me. Great people to deal with.
Chad showed up and was awesome. He found the problem with our 2019 freightliner cascadia. Thank God we didn’t need a tow. Thank you so much Chad!!
The driver was friendly and courteous. I highly recommend this company.
The driver was knowledgeable and did not give up on the first try.He was superb.The price was exactly what was quoted!!!
Could be a bit more gentle loading car, bottoms out and scrapes on tailpipe. Also driver needs cleaner gloves when entering car.
Very quick to unlock my work truck for me and arrived quicker than estimated!
Came at the promised time , driver was very nice. A+
The guy went above and beyond and got the car where I wanted it great job
They kept me updated about their ETA and informed me about all that they where going to do and answered all the questions I had.
Very professional, helpful, understanding, and kind. I have no complaints.
Operator was very proficiency & took care of problem with no hesitation
Great experience, great company. Thank you.
Always the best n quickest service
Doug was very courteous and professional.
Awesome service, expert dispatching and very professional operators.
Awesome driver fast service
Excellent service as always.
Driver was great 👍🏿
Great job done
Fast and professional
Quick easy
I left the car in the middle of the road, he said it was my problem where he put it
Total reviews rating 4.9
42 Reviews for McGann and Chester Towing and Recovery, LLC. 2023:
Review №1
2021-09-27Took forever to have someone escort me to my vehicle meanwhile four people were standing around doing nothing. When I finally got to my vehicle I had to crawl in through the passenger door because they put my vehicle too close to another one. There was plenty of other spots with more room, there is no excuse for this.
Review №2
2022-03-14Compared to some of the other 24 hour towing operations, McGann and Chester is the only one who comes through consistently when another one of my dilapidated vehicles has broken down. Drivers have all been friendly to boot.
Review №3
2022-04-09Why does your website say you offer semi truck parking but when I called I was told that you dont. Please if you dont offer semi truck parking anymore, take it off your website. I have been trying to find parking around bridgevill to park my truck and was highly disappointed that you falsely advertise on your website.
Review №4
2021-12-15Driver/technician was very professional and courteous. He was very personable and he took care of swapping the tire and was efficient at his work, he even reinstalled the Jack handle and accessories back into the truck. Excellent service!!!
Review №5
2021-08-08Used McGann & Chester towing before so why wouldn’t I use them again!? Needed a tow, dispatcher answered right away, professional, courteous, and helpful. Nick the tow driver showed up when I was told to expect him. Nick was very professional in looks and in uniform, calmed my worries of getting car to a shop. Didn’t take long to get the car securely on flatbed. Tow truck looks great, not a junk or loud. Nick treated our car as if it was his car. I keep McGann & Chester phone number on my phone just in case. Definitely recommend them for services they provide. They won’t disappoint. A great asset to Pittsburgh and beyond! Appreciate these guys coming out during the pandemic day or night!
Review №6
2021-10-08Bryan was so kind and helpful after my accident, as was the woman who worked that early evening in the office. The next day my car was moved, promptly and as promised, to my garage an hour away. I cant thank you enough for making a scary and frustrating situation so much easier! God Bless you all!
Review №7
2021-08-18Ryan was able to get the straps off the car tow with no problem. Not only did he do that but he took the car off the tow with me guiding him and we found out that the tow wasnt completely on the uhaul from the other car tow driver from the night before. Between the two of us, we managed to get the auto trailer completely back on the uhaul and I was able return the trailer with no problems. I would highly recommend Ryan. Please share this with Ryan and his boss.
Review №8
2021-06-22Billy, Ryan and Casey were all a pleasure to work with. We had a unique situation , with a luxury car that had been damaged while being transported x- country. The transporter dumped the car at McCann and Chester and the car was stored there for 20 days , until the insurance adjuster could evaluate the damage. They then towed the car to the dealer for repair. We received excellent , friendly service throughout.
Review №9
2021-02-26I was waiting by the side of the road on a highway with no-one helping me to change my tire. I couldnt get family to help so i reached out to these guys and they were awesome! The guy that answered the phone was very helpful and knowing my situation tried to get me help in 30 min. He called back to let me know it may be longer than that .. the driver showed up in 30 min. He was kind and helpful worrying about my safety on the road. Thank you guys so much! U will be highly recommend!
Review №10
2021-06-06Often times tow truck drivers are just about getting the tow but my driver, I do believe his name was Nick (I asked but I forgot bc it was a long day) was incredibly professional and understanding of my situation. He showed up well before his arrival window and pretty much knew that I had been abandoned by my previous towing service. He worked as efficiently as I have ever seen someone work and he got my all squared away so that I could get home to my kid before she went to sleep.