Identifies as Black-owned
Yes
Moisture Master Pros in Bala Cynwyd
Categories
Location on the map
Bala Cynwyd, Montgomery County, Pennsylvania, US
From the business
Service options
Online estimates
Yes
On-site services
No
Health and safety
Mask required
Yes
Temperature check required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Appointment required
Yes
Phone: +1 484-428-0673
Site: https://moisturemasterpros.com/?...
Site: https://moisturemasterpros.com/?...
Opening hours
- Monday:6AM–7PM
- Tuesday:6AM–7PM
- Wednesday:6AM–7PM
- Thursday:6AM–7PM
- Friday:6AM–7PM
- Saturday:6AM–7PM
- Sunday:6AM–7PM
Comments (30)
Josh and his team did an amazing job drying out and restoring my basement after a recent refrigerator leak. Within a few hours of my call Josh was on site and had begun the repair process. The next day his team worked late into Friday evening to complete the entire repair in just over one day from the time I noticed the problem. Josh is thorough, knowledgeable, and kept me informed throughout the repair. Highly recommended.
Josh came out the same day I called to help us identify the source of a leak. He spent 2 hours here and even came back the next day to double check. He was thorough and professional, just an all around nice person. He was a pleasure to work with and I would recommend Moisture Masters to anyone.
Honest and professional. Here is my story. Please note that i only met Joshs company via the internet in ascertaining a company to address a minor leak in our finished basement. Josh was the second of two companies that we interviewed to assess the situation. Company #1 came in, without any wall penetrating equipment, assessed our situation and recommended that we needed to install a french drain on one side of the house at an estimated cost of approximately $4,500. hence, we reviewed their proposal/diagram and then decided to call in a second company for another opinion. Josh, via his company Moisture Master Pros, came in, with his moisture meter and wall penetrating temperature sensor, and immediately scanned the area in question. Looking at the readings, he then went outside and checked the area on the outside wall that was where our basement window was located. he came in and brought me outside to show me that the bottom sill of our window was not properly sealed and was able to show me on his equipment how air (and possibly water) could run under that sill and into the house via driving rain storms. thus, he assessed that the fix may simply be sealing the bottom sill of the window at a cost of less than $10. to double check this assessment, he went back inside and rescanned the entire area for any compromises in the wall, window or floor. upon confirming he concluded that resealing the bottom window sill will resolve the issue. i immediately thanked Josh and noted that his integrity did not stand in the way of generating a sale because he knew the recommendation of company #1 walking in the door. Had i not brought Josh in, we would have been struggling to fund an unnecessary costly repair. As a result, I am a customer for life and Josh will be my one and only call should any other situation arise in the future. You will not be disappointed if you give him a shot.
Great company to work with! Josh and the team at MMP were on time, professional, careful, and thorough making sure to get the job right every step of the way. In my case they handled a challenging issue with a roof leak that lead to severe interior damage. After the inspection, they came back with a clear estimate and scope of work including pictures of what needed to be addressed in the immediate and in the long term. Easily the best experience Ive had, would recommend to anyone.
Had work done by them in Haddon township NJ.Wanted to write to thank them and to let the owner know that his investigation and remedy plan worked wonderfully. I had 2 other basement companies out trying to sell me $2,000 dehumidifiers rather than looking into the core issue. They came in and helped me identify the issue without any other silly salesman stuff, I really appreciated it. The smell is completely gone and there’s no longer any moisture in the crawlspace. Thanks again! Great work!
I found Moisture Master Pros on thumbtack for a project I wasn’t really sure how to tackle. I knew I had water damage but wasn’t sure the severity and certainly didn’t know the source. This company was extremely responsive were so quick and thorough and eager to help. They quickly responded that they believed they could help me with my project, there was ease in scheduling the estimate which was thorough and helpful. They were able to show me exactly the source of the issue using their moisture and thermal assessment technology and talked me through every single step of plan for remediation. The estimate was a quick turnaround as was scheduling for the project itself. In fact, they were actually able to move up the project and did so based on the upcoming forecasting for rain, they wanted to make sure the project went as smoothly as possible. They worked a 12 hour day worked from top to bottom updated me with progress every step of the way and were so kind, helpful, polite, and professional and did so on CHRISTMAS DAY no less. I wish them all the success in the flourishing of their business! Contact them today!
Josh and the guys did a great job. Josh was very responsive after my initial call, came out for the assessment quickly and scheduled the repair quickly. The team worked to complete the job in a day and did a great job educating me on the issue and how they were solving it.
Moisture Master Pros beat the high expectations I had already set. They came at 8am and left at 7pm. Their attention to detail was special and in tune with the standard I hold to my own work. They hit every exterior spot to seal where water could come into my basement. They even resealed/drylocked the interior basement wall where we were having issues though it wasn’t on the quote. Very adaptable, friendly, detail oriented, and worthy of praise just from the initial job. They come with a 5yr warranty and will fix any issues that occur in the job area within 48hrs.Will also update after some time has passed.
Moisture Master Pros LLC, (Josh Kent / General Mgr)After a very hard, fast rain our basement was flooded with 15-20 gallons of water. We telephoned a number of companies that could not come out for several days. After speaking with Josh Kent of Moisture Master Pros he and an associate came out at 9pm the same day to assess the issue. They dried and treated the area and came back the next evening (after servicing their previously scheduled clients) to seal the inside basement wall and followed up with sealing the exterior areas where water had entered our home. If you want total professionalism, very knowledgeable, hard working water and mold damage repair specialists and more, and someone who really cares, then Moisture Master Pros is who you want.
Josh and his team are reliable, professional, and provide quality services. I refer him to clients for a variety of jobs.He provides detailed estimates and descriptions on the scope of the work and hes always available to speak to customers to answer questions. Highly reccomend Josh for your home repair projects.
Josh and his team are my go-to people for all construction jobs of any size. The level of professionalism is apparent in all work they do. Moisture Master Pros scientific approach for identifying root causes, creating and executing a plan to fix them is unparalleled. They did a full water restoration and basement waterproofing project (as well as other small ones) for me and I keep working with them any time I have another project.
Josh and Tyree were nothing short of impeccable from inspection to the water damage repair. Josh explained exactly what the issue was and how the team would rectify it. They even touched up a couple of minor scuffs we had on the ceiling as a favor. Super trustworthy team, Highly recommend!
Josh was very professional and took time assessing my water issues that no contractors were able to detected. I m very pleased with his service. The entire crew was very nice. Highly recommended his company for any water leaks issues. (Ref. 22nd street) Thank you!
If there were 6 starts I would rate them that. Theyre incredible. Josh takes pride in his business and is also happy to walk you through and educate you in between visits.His team, led by Carmen, was fantastic and I couldnt have asked for better service. Punctual, good energy, friendly, and actual quality work. Would recommend all day, all week.
My cellar had been very damp with some water damage and apparent mold. Josh evaluated my basement and the outside of the house. He found the problems gave a thorough remediation plan and monitored the remediation. I am so relieved. My house is sealed and the mold is gone.
Very detailed service. He took his time to explain what he was doing and gave me great recommendations for future mold prevention and remediation. He was also very friendly and patient with my kids as they asked questions about his work and tools.
Very detail oriented! Josh took the time to answer all my questions during the inspection of my roof and basement and outside back wall Friendly, patient, and experienced. Will highly recommend to friends and family.
Moisture detection, problem diagnosis and sealing to mitigate. Thorough, detailed professional service. Prompt service and thorough cleanup. Pleasant to work with. I will use them again, and recommend them highly.
Great overall experience! Called in the morning by that evening they came out to give me a quote at the time stated. I am big on being on time, and on time this business was. The quote was within my budget and they will start my job next week.
They came and fixed my problem had a leak from my tub. Stopped the leak and redid my ceiling. A+++++ service.
Total reviews rating 4.9
30 Reviews for Moisture Master Pros 2023:
Review №1
2022-05-26When you are looking for a contractor, it can be frustrating and an extremely difficult process to navigate; vetting a contractor is one thing, but once the work is underway, it always seems to be a completely different ball game. Well, that is not a problem with and Moisture Master Pros. Josh is an expert and very professional, he will give it to you straight, talk through your options, and be patient with you as you vet other contractors. His crew are polite, show up on time, and respond to questions immediately. Moisture Masters Pro will certainly not be the cheapest option, but for what they do and the amount of care with your property, in my opinion they are worth it. My only regret was not using Josh when I bought the property. I would highly recommend and will definitely use them in the future. Thanks Josh and team!
Review №2
2022-06-21Josh and his team were really fantastic. They did a terrific job on the repair and remediation, they were respectful of our home, and just generally very nice people. It was a pleasure to work with them and would 100% recommend them to anyone else looking for water damage or mold remediation work.
Review №3
2022-03-22Requested an assessment due to bubbling and cracking of drywall/paint in the corner of a room where there had previously been leaking from the roof. Josh came out and did a thorough assessment of the whole house and documented his findings and recommendations in a comprehensive report. There was no pressure to use Josh to make the repairs but given his attention to detail and commitment to quality I knew I wanted him to oversee the repairs so they were done right. Josh and his team did a great job sealing the house, fixing/redoing the stucco and the entire side of the house, and fixing an issue with the downspout that had been causing the continual leaks in the room with drywall damage. Not only did he fix and prevent any moisture issues but the repaired stucco looks great and the house is much less drafty.
Review №4
2022-02-10We had concerns about mold and water infiltration, and Josh came out and performed the most thorough assessment possible. He took us through every room of the house, pointing out every possible entry point for moisture and showing us signs of damage. He was even able to use his drone camera to show us the entire exterior of the house, identifying cracks in the masonry that were likely responsible for the water damage.Josh provided a detailed list of the work that needed to be done including estimated cost for repairs. He even noted repairs outside of the scope of the job and provided documentation for us to give to our other contractors.Josh is an honest and reliable contractor. His assessment was very comprehensive and he made sure to explain everything in a way we could understand. Were very happy with the work he did and would absolutely recommend him to anyone else needing water damage repair or mold remediation.
Review №5
2022-05-23I called this company for a basement waterproofing estimate. Apparently there is a $300 assessment fee that Moisture Master Pros charges to come out and perform an estimate. I declined this offer.
Review №6
2021-04-04We hired Moisture Master Pros to look into some persistent water infiltration issues that a series of roofers and masonry contractors were unable to address. Joshs combination of expertise and latest equipment (drone inspection!) quickly uncovered issues with our flashing, as well as some other brick pointing issues that had been missed by the others. Within a day we had a detailed proposal, and Josh was extremely quick to respond to any questions. Although there were tricky access issues with our roof, Josh was creative in finding ways to get the job done, and he kept very high standards with the interior repairs that we needed. I cant say enough about the care and professionalism exhibited by Josh and his team - after being burned by home services in the past, I can recommend Moisture Masters with absolutely no reservations!
Review №7
2022-01-08Josh was extremely professional from start to finish during my mold inspection.When walking into my house he went above and beyond to make sure he did not track any dirt onto my new hardwood floors.During the inspection Josh was very knowledgeable and took the time to explain the different types of mold that are present in some homes.I happen to not have any mold (Thank God) present and Josh then took the time to actually give me tips on how to spot mold.I would definitely recommend Moisture Master Pros and especially Josh to anyone who are in need of the professional services that they provide.
Review №8
2022-02-01Joshua and his team did an excellent job on our basement and installing new windows throughout our home. The before and after of the project that was done is nothing short of amazing. Everyone was friendly and they all went above and beyond exceeding our expectations. You won’t be disappointed. We HIGHLY RECOMMEND!!!
Review №9
2021-02-01We’ve had issues with our 3+ year old home as it relates to leaks and water damage for the past 2+ years. One thing we’ve learned is that if you’re buying new construction in Fishtown buyer beware. These contractors are cutting corners and getting away with it. Enter Josh and his team. We’ve had them come out and work on two major leaks in our house now, one from the roof and one in the front of the house. Basic areas that should have been sealed by any competent contractor that weren’t. When we started getting water in the front of the house I immediately said “we have to call Josh.” Josh and his team are the only people We trust to get the job done and get it done right. They have a warranty for their work and handle themselves in the most professional manner. Best of all, we’ve had no issues since the moisture pro team has come out and worked their magic. My only slight critique is that some of the plaster on the new drywall installed was painted over while still wet so it has since cracked in a few places. Minor cosmetic repairs we will need to make on those areas but for me the peace of mind of having a leak free home is worth it’s weight in gold. Would recommend this team to anyone. Five stars!
Review №10
2021-09-21My husband and I had never needed to hire a moisture contractor before and felt nervous about finding the right company to fix a leak in our basement. Turns out Moisture Master Pros is the way to go. Not only was Josh polite, friendly, and easy to work with when he came to assess the issue, but he and his team also did a great job fixing our leak! Pricing was reasonable and the work was completed quickly. Communication was great. We recently experienced another small leak on our 3rd floor, and it was easy to decide who to call to fix the problem.