Delivery
Yes
Munchies Ice Cream II in Philadelphia
Categories
Location on the map
Philadelphia, Philadelphia County, Pennsylvania, US
Service options
In-store pick-up
Yes
Takeaway
Yes
Highlights
Great dessert
Yes
Planning
Quick visit
Yes
Phone: +1 215-339-5837
Site: https://munchies-ice-cream.busin...
Site: https://munchies-ice-cream.busin...
Opening hours
- Monday:2PM–12AM
- Tuesday:2PM–12AM
- Wednesday:2PM–12AM
- Thursday:2PM–12AM
- Friday:2PM–1AM
- Saturday:2PM–1AM
- Sunday:2–10PM
Comments (112)
This is the second and last time I’ll ever order from here. Last week I ordered a blue berry pie sundae I basically paid $8 for a cup of vanilla ice cream and a small scoop of blueberry on top. Tonight I ordered a banana split and it was All over the bag, looks like it was Literally shaken up. I couldn’t even make out what it was And the Icecream is all mostly melted.
I would give it zero stars if I could. I order on grub hub at 7:15 and it kept saying in the works. 9:10 pm I decided to call the store to find out what’s going on with my order and they said it will be another 45 minutes. So 3 hours for ice cream ?!Now I have to sit on the line with grub hub to cancel my order. Beyond frustrated!! Not even a courtesy call letting me know they were backed up. How behind could you be with ice cream?! Never again!!
Love. Cant wait to go back. Love that they have tables outside. My daughter and I went there for the first time the other night and sat outside. I had the funnel cake, with ice-cream, whipped cream, chocolate syrup, topped with a cherry. My daughter had her first cone of strawberry ice-cream. Shes a fan. Staff was great. I hope this place does well!
I always come to this place, and I quite enjoy it. The ice cream always tastes good, and the service is always pleasant because the staff are very friendly and clean. People keep complaining about the wait being long, but if a place is crowded, they should not have to rush to serve the ice cream, people should expect a wait if the place is crowded. And when they are not crowded, their is not a wait. I go when it is crowded and not crowded, and I do not get tired of waiting.
J ordered last night and i must say this was by far the worst experience ever with ice cream. I ordered 2 banana splits a order fried oreo and ice cream on a brownie. The brownie was rock hard and the oreo were deformed and looked like they were sitting for hours never again. You dont get anything fresh from there
Love love this place so much, the service is great and everything they have looks good and of course what I had was delicious. I ordered the classic banana split and it was delicious, this is my summer spot for ice cream. Everyone must go to this place you will not regret it..
I highly recommend Munchies! The ice cream is amazing and the people are so friendly! My faves: Fudge Brownie milkshake, Banana Smash milkshake, Cookie Attack, ice cream with Belgian waffles...actually everything there is so good, its tough picking one favorite. The prices are reasonable as well. Super friendly owner and employees. Outdoor seating. ATM outdoors.
It was melted. At least this time they knocked instead of leaving it outside
Huge portions ! Great ice cream 🍦parlor in South Philadelphia. 🚚 Delivery always arrives super frozen even in the humid Philly summers. Consistently awesome, great authentic Philly staff and owner.
Ice cream great but order ahead & what ever time they say wait another 20 minutes.If you just walk up to window & there is no line, dont let that fool you be prepared to wait for a very very very long time. I think they dont have a person working the window & getting their order & then another working call in orders , they should! it would be faster, instead of the people waiting in the heat outside for 1 hour. Sweatie, tired, want a shower & air conditioning now, NOT THE ICE CREAM.
Munchies has a really big selection. Sitting outside which is nice. But I would call a head I waited a really long time for a few Sundays. It took about an hour for 3 small cups of ice cream and 1 sundae.
If your looking for ice cream don’t order from here excessive wait times every time I go to this ice cream shop the owners an workers are so nasty rude a disrespectful so unprofessional not to mention they let a little boy probably 8-10 deliver their orders just overall a very bad experience wouldn’t recommend
This place is absolutely AHHMAZING. The staff (I believe they were the owners parents who waited on us) were the definition of jolly & welcoming. The flavors that they offer are out of this world and the prices!! YOU WONT GET THEM ANYWHERE ELSE THATS FOR SURE! Ive never left a ice cream parlor so happy a day in my life. I will for SURE be back next week!! I give this place a 20 out of 10!
Had the banana milkshake and it was absolutely delicious now I wanna try there candy cane shake
Huge portions. Great ice cream 🍦 parlor in South Philadelphia. Delivery 🚚 always arrives super frozen even in the humid philly summer. Consistently awesome, great authentic philly staff, and owner.
My sister and I order from here quite often and are always satisfied. We have done delivery and pick up, great service both ways. Love their funnel cakes!
By far and away the best ice cream place in Philadelphia. They deliver. Ice cream is always Frozen upon arrival. Very friendly and helpful staff. Immensely huge options on their menu. All around just the best ice cream place in Philadelphia.
The good: Nice people.The bad: No masks. No gloves. Long wait. Employees grabbing cups from top, fingers grasping the cups insides.The worst: After scooping the ice cream, an employee used their gloveless fingers to push the ice cream out of scoop. Then proceeded to use their hand to mash the ice cream into the cup.This dude used his fingers time after time to push the ice cream out of the scoop. That is nasty under normal circumstances; unacceptable in a pandemic.I know the owner is vocal on here and has adverse reactions to negative reviews. I have been in the industry for decades and respect your hustle. But the hands in people’s ice cream is nasty. Expect a visit from the health inspector.
Okay. Could be better. The prices are meh. Thank you. Habibi
Incredible staff, the mom and dad running working there for their daughter were the best people. Incredible ice cream, incredible fried oreos and really quick with everything. wish I could give it more stars!
Great place for munchies. I recommend the funnel cake
Great ice cream and some of the nicest people I’ve met here in Philly. They even gave us free deep fried Oreos! The store was really clean and the tables out front were very cute.
Ordered ice cream through the actual store and it has been over an hour, called to check in and now it’s another 20-30 minutes... not the first time I’ve had to wait when ordering dessert, but this has been the longest. I’ll be taking my business elsewhere.
Friendly people, great service and delicious sundae.
No masksEdit: in response to the businesss comment: you are clearly uneducated about the Delta variant, how children are catching a dying from this variant, and immunocompromised people are still at risk. So this review is for people like that.Also the mask mandate in Philadelphia is REGARDLESS of vaccination status when indoors. You are wrong.
Overkill on the Covid pill. I.e. the takeout packaging my ice cream cone was enveloped encased, or otherwise left hanging. And for this one, thats exactly what happened. This is not hearsay. I was there (say).You were keeping me hanging for my ice cream. For your insistence to start everything from scratch. Noble gesture and a beautiful testament to the value you place on friendship and a community. But does everything literally have to be heaped on you?
Solid sundae! Theyre not stingy with toppings, ice cream was good, service was quick and staff are nice.
I wanted to post a food pic but it looked so good I couldnt stop. The staff was very friendly and attentive. Food is similar to a cafe in Indianapolis I liked.
Window service, great and friendly waitress! I had a brownie sundae that was perfect, with some rainbow sprinkles!!
Consistently good ice cream served here. One must try the fried Nutella dumplings!
Love! Love this place... They always offer such good flavors and an excellent assortment of treat toppings.
I got a milkshake and was horrible for some reason they used ice make it so all u could taste was water and ice chunks not to mention it took 20 minutes for a milkshake never again will I ever
Really friendly service and big portions of ice cream for the price. Had a mint chocolate chip and salted caramel in a waffle cone which I greatly enjoyed.
Great place, great people, and more ice cream than you will be able to eat.This is my first time writing a review on google but definitely worth it.
Very clean, kind and courteous staff, and fast service. What more can you ask for?OHH and I can’t forget to mention, the fried Oreos and my favorite ice cream = heaven. Amazing!
Order twice from there this week one of the best places hands down right on point with service and great prices yeah this place gonna make me a fathboyagain love strawberry 🍌 milkshake n chocolate banana 🍌 r the best like my grandma use to make me as a child
The best desserts especially if you like things fried 😊 try their smores won ton you will not be disappointed!
Horrible horrible horrible customer service coming from a manager if your a paying customer and I’m yelling you something is doesn’t taste right it tastes funny you should accommodate the paying customer then you mess up our order and got a attitude cause you guys messed it up HORRIBLE CUSTOMER SERVICES SKILS COMING FROM THE YOUNG MANAGER,... AS HIS EMPLOYEE SAID HES UNDER ALOT OF STRESS CAUSE BUSINESS IS SLOW AND THEY GOT NEW SYSTEMS WHICH WE ALL UNDERSTOOD BUT YOU SHOULD NOT WHAT SO EVER TAKE YOUR ANGER OUT ON A PAYING CUSTOMER AND STEAL MONEY JUST BECAUAE YALL MESSED UP OH BY THE WAY THE TRANSACTION WAS DISPUTED GOT MY MONEY BACK DONT EVER EAT HERE YOU GUYS TAKE YOUR MONEY ESLE WHERE
The absolute best place in S.Philly for all things Ice Cream! And their hours are awesome too!
Great place great staff excellent ice cream. Love this new spot. Especially the fried peanut butter and jelly with vanilla peanut butter ice cream. Out of this world!
Great late night dessert spot, big portions and VERY nice people running the place.
So all was well until an employee walked in with a gray puppy and precedes to make orders. Puppy is just playing in the prep area. Like what?! Never again.
I have been ordering from this business since they opened and I have to say the service is great everyone I spoke to were really friendly it is a clean store with lots of delicious deserts
I go often they r always polite quick they keep ur ice cream cold til u get there never freezer burnt n they get my order right everytime
I had originally written a bad review. I figured I would try it again. I loved it this time. The sundae was delicious. I will definitely be back.
Great service, great ice cream, short waiting time. Perfect place to go with the family.
Best place for ice cream and the flavors are awesome. Better than any Mr Softee truck or Dairy Queen.
The BEST.. They use Richmans Ice Cream.. everything from the Sundaes to the Milkshakes are delicious.
Great ice cream love this place we go all the time
Yummy had my mint chocolate chip ice cream.. I always get that.. my friend got some brownie earthquake explosion thing lol.. was delicious
I highly recommend going here for large is only $4.50 and they give you so many scoops of ice cream theyre very nice and they have a bunch of things you can choose from
Great ice cream. The small was way too much so Ill get a mini size next time
Ok ice cream, don’t order delivery, it took over 2 hours to arrive
Great ice cream creation. Good hours. Wouldve been 5 * but prices are on the high side
Every time I have had anything from here it has been amazing. I picked up and had it delivered and quality was perfect both ways.
Definitely was not dissappointed. This is a little hidden gem with great service and amazing treats
Woman at counter was extremely rude. I understand we are all stressed out but we’re all in this together and shouldn’t take our frustration out on each other.
Always friendly and courteous. They get my order right and have fresh products. What more do u want?
Customer service was good ..ice cream melted fast..for breezy day.
Great flavors and happy with the amount of ice cream and great prices!
Ice cream is delicious but its EXTREMELY expensive, EVERYTHING is delicious for that matter but like I said its EXTREMELY expensive!
Order threw uber eats at 930 its almost 11 and still not here smh and number is disconnected
Amazing root beer floats, & the banana split was everything ‼💯🤗
I LOVE YOU GUYS!!!!! When i need a late night snack i always know where im ordering from lol
Very good desserts and very nice respectable staff
This is the third time I tried it and my order is always wrong I give up they are open late and local but the delivery time is over a hour and a half and it was wrong 3 times
Its like youre down Wildwood call the ice cream good delivery quick
Horrible never coming here again I seen a worker yelling at a Uber eats person for no reason
Great desserts at great prices . Would highly recommend
Best ice cream , fastest delivery and the store is spotless...
Great ice cream funnel cake and awesome workers
Clean store. Good selection of ice cream.
It was very good and ice cream was perfect
Don’t ever order from them. Never got my order. They don’t answer their phone. Worst service ever.
Friendly associates and very clean...Nice prices too I might add, havent been disappointed yet!!
Good shakes and funnel cakes.
Everything is amazing except the wait time
Great place for ice cream very polite
Great neighborhood place always great service and treats
Great little place to have in the neighborhood. Definitely recommend!
Long wait, slow employees
All I can say is pineapple mango milkshake.
Truly South Philly Jewel for Ice cream treats
Their desserts are absolutely delicious.
Fast deliveries, customer service and a nice menu.
Delicious and so welcoming
Very nice place lots to choose from
Great ice cream and sundaes
Great place and great munchies
Always great service
Great shakes
38 x 🔥
Ice Cream wasnt frozen
Milkshake was great 👌
Great
Great service!!
Their Food bangin
The best in the city!
Everything is great!
Great!!!!!
Great ice cream. Large ice cream selection. Delivery on time and not melted. 5 STARS.
I know several ice cream parlors but Munchies Ice Cream is unique, I could say that it is the best in PhiladelphiaI know several ice cream parlors but Munchies Ice Cream is unique, I could say that it is the best in Philadelphia
Total reviews rating 4.2
112 Reviews for Munchies Ice Cream II 2023:
Review №1
2022-06-12My go to late night snack//ice cream spot. So good!! Such a friendly staff and reasonable prices so much better than nifty fiftys who charges $8.50 for their milkshakes. Crazy
Review №2
2022-06-12Horrible ice cream shop. Order is late every single time; it should not take an hour and a half to scoop ice cream and deliver it one block away. Also, ice cream arrives as soup despite the short distance. Dont bother calling the store, they dont answer, hang up on you, or leave you forgotten on hold.
Review №3
2022-04-05Assalamualaykum brothers and sisters. Peace be upon you. Not halal. There are dogs in the store. Not the most friendliest and make sure to have some patience. 30 minutes wait. God Bless this Ramadan month.
Review №4
2022-06-17Munchies is always amazing, fresh, great portions and prices, awesome staff!
Review №5
2021-11-17An order was placed for delivery to our hotel. After 75 minutes I called and was told by a nice lady that our order had left to be delivered some time ago. After 90 minutes we called back and was told by the same lady who was not nice this time that there was no order...but our card had been charged so...IDK, but we wont be ordering from there again.
Review №6
2022-06-10Friendly service! Ice cream comes in big portions too
Review №7
2021-07-27Ordered online and took 3 hours. This isn’t the 1st time they’ve taken forever. I ordered over the phone 2 other times and both times took over 2 hours. It’s sad because I love their ice cream but they’re either understaffed or can’t seem to manage orders. This happened last summer too. (grub hub added an additional 40 minutes after 11:34*)
Review №8
2021-07-25First time visiting Muchies Ice Cream and will definitely be returning in the future, its a nice little store that has an amazing Oreo Craze milkshake. They were patient and quick and also the kid was very nice.
Review №9
2022-03-29Ridiculous wait times. And I’m guessing I’m not the only who agrees. And judging from the responses they do not like feedback. They take it as insult. Interesting
Review №10
2020-08-26Absolutely love this place! From the friendly staff to the reasonable prices you and your family are in for a year round treat. Munchies has a large menu with delicious recipes such as the Smores Overload milkshake and once you have your first bite, your taste buds will not be disappointed. THIS PLACE IS TRULY A GEM OF SOUTH PHILLY