Kerbside pickup
Yes
NTB-National Tire & Battery in Bethel Park
Categories
Location on the map
Bethel Park, Allegheny County, Pennsylvania, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Planning
Appointments recommended
Yes
Payments
Debit cards
Yes
Phone: +1 412-212-6395
Site: http://www.ntb.com/store/8540/be...
Site: http://www.ntb.com/store/8540/be...
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–6PM
- Sunday:Closed
NTB-National Tire & Battery in other cities:
Comments (184)
These guys at this NTB are amazing! They always take amazing care of my cars and make sure I take advantage of any deals they have available that I might not be aware of! Today I received extraordinary service from Joe M! Even let me know of another issue with my Chevy! Thanks! Keep up the great work!
The staff was very accomodating and attentative to my needs and helped the repairs fit into my budget. Dustin and Joey are extremely good emplyees!!
Called late in the day. Joe, the store manager said to come ahead. He explained the alignment issue in a professional and personable manner. Highly recommend this particular NTB, not all locations are the same.Great same day service. Thanks!
Joe M and Tom H were professional, courteous, and all around amazing!! Took the time to explain the services and completed the work efficiently. I am pleased with the service!! Both were wonderful with great attention to customer service…recommend raises for both! Bravo
Best service in the city. Joe and his team are incredibly professional and timely. Would highly recommend!!
Strongly recommend buying tires from this location. Fast, friendly, helpful customer service. I had a flat and not only did they wait on me to get to the shop but they stayed open past closing to get me taken care of and back on the road. Best customer service interaction Ive had in a long time!!
Great place!! Real good mechanics!!UPDATE...Down to one star. Had my car for over 8 hours and told me they couldnt recharge my ac when I have the standard new car ac. Even if it was different why would it take over 8 hours to tell me that. Manager wouldnt even contact me. I will be going somewhere else going forward.
This is another business in Pittsburgh with horrible customer service.After todays experience my review has gone from 5 stars to a big 0. After calling to get an appointment for inspection I was told to come by first thing in the morning at 8 am when they open.When I arrived for the appointment I asked if it would be done by 9 (which would be plenty of time for emissions and inspection) and was told it should be.I went for a bike ride and came back at 9 only to see my truck on the lift with no mechanic in site.While waiting in the parking lot one of the managers had time to go to the store and get some snacks but no one was working in my truck yet.At about 9:30 I asked what was the delay and are there any issues.Only to now be told Im not the only car they are working on and it may take another half hour or so.9:45 truck is still on the lift with no mechanic services.At around the same time another unsatisfied customer was also making a complaint.I also heard the same story being told to other customers as I was told.it should take about an hour.Finally around 10:30 my truck passed inspection with no work needed. I asked for cooperate office number and was told they dont have it.Thankful for Google I got the number.All in all I waited over 2 hours for an inspection that took a total of 30 minutes.And no apologies for wasting my time.but I did get a mouthful of attitude.
Typical undermanned chain store operation. Visited for a tire slow leak and left with a slow leak that kept me waiting an hour+ . Then, 1 week later took the car to Pep Boys...in and out in 30 minutes😁Unclean rest room and unkept waiting area.
Had an inspection scheduled today at 9:30am. Came to drop off at 9:10am. Office was dangerously hot - no AC and felt above 90 degrees. No one came to the front to check me in. After 10 minutes I made those in the back aware I was there. One mechanic finished up a car and came around front to tell me the person responsible for checkins will be out shortly. I left at 9:40am without getting my car dropped off because I have work to do. 30 minutes. Let me make it clear I dont blame the mechanics. As for management - the heat in the office is irresponsible and borderline dangerous. I dont blame anyone for not being able to sit in there. Will not return.
Quick details: Their service for tires is ok. (5) Tire changes. Not too expensive, but not cheap. Not great service, but not bad. Ive had trouble getting the tires I WANT, because they dont always have them in-stock. My experience with batteries, has been terrible. The batteries arent always in stock, they try to up-sell you, and theyre terrible with warranty replacements. Also, they claim they dont have battery chargers (which is usually necessary when determining if a battery is bad, and needs replacing) National Tire & BATTERY..... doesnt have a BATTERY CHARGER? My time is worth something and so is yours- if you have bad-luck on a battery purchase from NTB, and its covered under warranty, you can expect a long, drawn-out replacement process that involves lugging around a heavy battery to NTB and then visiting EVERY OTHER AUTO STORE IN THE AREA multiple times before you make ANY headway. Even after (7) trips to NTB & (6) trips to OReilly, AutoZone & Advanced Auto; I was still unable to have my battery replaced under warranty at NTB. I had to buy a new battery, then send receipts and all the battery test reports to Interstate, before receiving a refund 30 days later. Bottom-line: Go to OReilly, AutoZone or Adv Auto if you want a battery. Go to NTB if you want mediocre Tire Service.Full Battery Experience: (2) Battery purchases, both Interstate Brand. The first battery lasted for 6 years! Second battery, lasted for 3 months. I returned & replaced it under warranty- but they no longer had the battery in stock; so they convinced me to pay a little extra for a better battery. The better-battery, lasted for 6 months. I took it back to NTB to have it replaced under warranty, but their battery tester result said: RECHARGE & RE-TEST. I explained that the voltage on the battery was so low (1.35 volts), that my battery charger wouldnt even charge the battery. I asked if they could charge it & they said: No, we dont have a charger. So, I took the battery to OReilly Auto Parts & had them re-charge the battery and test it. 3 hours later, I picked up the battery and received a print-out/explanation that the battery had a bad-cell. I took the battery back to NTB, showed the print-out & had them test the battery again. Their tester provided the same result: RECHARGE & RE-TEST.I take the battery home, put it back on my charger. Begin with a voltage test. Voltage dropped so quickly that the charger could not charge the battery. Take the battery to AutoZone, have them test & recharge. Their tester indicates its a bad battery. Take it back to NTB, their tester says RECHARGE & RE-TEST. Take the battery to Advanced Auto, have them test & recharge. Their tester indicates its a bad battery. Back to NTB.... RECHARGE & RE-TEST. Back to my house, put it on my charger, it FINALLY STARTS TO CHARGE. Next morning, battery voltage back to 1.87 volts, charging failed. Back to NTB, explain the ENTIRETY of my story. They finally agree to replace it, BUT, they dont have the battery in-stock! So, I call 3 other NTB locations- only ONE has the battery in stock. I travel 25 minutes to this location, only to find that they closed at 5pm. Something the employee failed to tell me when I called and said I would be in shortly to pick up the replacement battery. Take the battery back home. Called this Bethel Park location a few days later to see if they had the battery I needed in stock & they said yes. I bring in my battery, they do the test, I explain that the last time I brought it in, they were willing to replace it; but this time, they were not willing to replace it. They speak to their manager, then suggest I call Interstate.My issue: So, the battery was bad. Thats Interstates problem, right? They made a poor product that was either manufactured incorrectly or damaged in delivery to the store. But, they protect you with a warranty. NTB has to test the battery before replacing it. If the result says RE-CHARGE & RE-TEST, then they need to have the ability re-charge and re-test the battery in-house.
Bethel Park NTB was incredible! Originally had an appointment with Pep Boys who promised to be done same day. They called at 10am and said it would take an extra day. I went to NTB and they were able to do new tires, alignment same day while being $200 less. I highly recommend. Joe (manager) was great!
Joe the service manager really helped me out getting through inspection. This guys down there really know what they’re doing and are super nice. Great experience there. Thanks guys
Great service !!! Was able to get me in and out quickly! Both service men were friendly and more than happy to answer my question and even show me some basic car need to knows ! Will definitely be back for my car services here for now on
I was really impressed with the service here. They offered fair pricing and honest work. There was no pressure to buy anything I didnt need. The work was done quickly.
Some of the best service I’ve ever had from a automotive shop. All employees followed COVID regulations and the entire shop was so clean that I questioned if they even did automotive work there. Since I’m a woman I’m always a little scared when I need to get any kind of automotive service, but the Service Manager, Cody Wilharm, did not take advantage of my ignorance and was honorable enough to tell me that I only needed two tires instead of 4. I also observed him speaking with another customer and even though that customer’s repair was quite pricey, Cody explained it to them in such a manner that the customer (and me) not only understood what and why they needed the repair, but I could tell that the customer was also grateful and relieved when given the bad news. Right before the customer left Cody also informed him that he was able to fix something in his car (I think their rear cam) and the customer had no idea that that was even possible and he and the previous owners had taken that vehicle to other mechanics. I also need to note that their tires were super affordable!! They have a price match guarantee, but I’d be surprised if anyone needed it. They were also super fast! I was in and out in about an hour! Will be going back for my other two tires and state inspection.
Cody was very professional & very friendly. I called in the morning asking if my car could be looked at asap since it was over heating & could not be driven long, plus, it was a holiday the next day & I needed it! He looked at it right away & had the car back to me within a few hours! I really appreciated the quick service. He also called me to provide me with a status of what he was doing to troubleshoot the issue. Will definitely return for future services.
Joe and his team are a tremendous group at the Bethel Park location. The knowledge and expertise was appreciated and I’ll return for other services!
I had a sudden flat tire before I was supposed to go out of town and they were able to help me out immediately, even being understaffed. Jon was so, so helpful, knowledgeable, and very nice! Couldn’t have had a better experience!! Would definitely come back in the future.
I brought my Pilot into this NTB because I had a tire that wasnt holding air. I also asked them to look into why it was still shaking despite having it at Ken Ganley Toyota 3 weeks ago where they replaced my rotors. I was informed that the caliper is bad and destroyed my new rotor and my breakpads that were good. I called the dealership and was told that it didnt matter that it had been having issues since before and after they replaced the rotors and denied that they missed the caliper being bad. They refused to do anything. These wonderful gentlemen at NTB are now fixing it all and ensuring that my vehicle is safe for me. They are taking care of me and I will be bringing my vehicles here from now on.
This NTB location is great! Make sure you asked for Joe the service manager, he’s very knowledgeable and very nice guy! He’ll take care of you and get you in and out quickly
These guys always take such good care of me and my family. They are always so nice and efficient and the guys in the shop are hard working! They do whatever they can to get us in and out, while still doing everything to the best of their abilities. I won’t take my vehicles anywhere else!! NTB has our business for life. Great work is done here consistently, they never let us down!!!
Worst service ever. I asked for my tires to be checked as my low tire pressure sensor had gone off twice in about 2 weeks ( in summer). I had called to see the status two hours later and it had just been looked at. I asked for an update, but received no response. I picked up the car an hour later, and asked what was wrong and received no response. I then checked my tires when I got home and sure enough all of them still had low tire pressure.
Been coming here for years. they are super nice and super helpful. especially joe the manager. he is very knowledgeable. thanks guys service was spectacular.
Awesome guys! The closing time online didnt reflect their new hours due to Covid and it let me make an appointment when they were suppose to close. Without asking they offered to do my oil change so I wouldnt have to make another trip back. Not many will willingly stay after close just to make a customer happy 🙂 Ill definitely be coming back!
Awesome tire service! I had a tire going flat and they took the car right in and we’re able to install new tires within a short time!
Always great service. Very friendly and knowledgeable staff. Joe and Tom are great!!
Store managers and sales reps are professional and understand the process of how vehicle maintenance is. They provide realistic timelines for their customers and do their best to ensure a good customer experience.
Took my car in for a once over before heading out for vacation...Store Mgr Joe Kubiak got me in quickly and even made a few suggestions for a better on the road experience...He replaced my wipers, topped off my fluids, added air to my tires and sent me on my happy way...Thanks again Joe.
Cody Wilharm is a very good manager, works well with the customer and is very detailed in explaining process . Very helpful and pleasant. Will continue to use NTB in Bethel Park for all my families needs. Thanks for great service.
Joe was very helpful. I am always very happy with the service I receive from NTB in bethel park. They never try to up sell me. The only place I take my car for service.
Always have a great experience here! Cody is very friendly and very knowledgeable with cars and also knows how to explain everything to someone who know basically nothing about cars. Will come back again!
Took my car for an oil change this morning. It was easy, quick, and straight forward. Lower price than competitors in the area. Jon was great! Would definitely come back.
Joe the manager at this location was awesome in handling a mix up with a rebate/tire issue. I’ve been coming to NTB for 12 + years and service like this is why I keep coming back.
We have been coming to NTB in South Park for years and today’s experience with Cody reminded me of why we keep coming back. He was exceptionally helpful in selecting the proper tires for what we needed, and he couldn’t have been knowledgeable and accommodating. Very pleased and impressed. We will be back!
Dustin Brandt was awesome! Definitely recommend this shop!
Cody at the Bethel Park location is awesome! He was very professional and made sure my vehicle service was completed quickly to get me in and out. Would definitely recommend this location
They always fit us in last minute, get everything checked out asap, and we have it that night. They work with us on everything too. Perfect for our busy lives.
I would like to thank Jon and Mike for the efficient and quality service they provided me when having the tires replaced on my truck. I had an evening appointment, they got everything done and stayed late to perform an alignment. Ill be using NTB in Bethel again.
This is the only place I will go with my new car. I trust Joe and the work he has done on my car. Thanks for the continued service!Service was great and everyone was friendly. Will be going back to this location.
Fast, friendly, and professional service. Great coupons too!
Cody was professional, courteous and handled my tire issue swiftly. In fact he and his assistant were both absolutely great. 5 STARS aren’t enough. I’ll certainly be back.
I have had pleasant experiences here since I moved to South Park last year. Service Manager, Joseph is very personable and knowledgeable. Both times I went he went out of his way to find me the best deal. I will return!
Joe and Mike were great. They took care of my car and explained to me what happened to my car and what they did to fix it. These guys always take care of my car and Im always impressed with the customer service here. I would highly recommend taking your car here for servicing.
Cody was very Personable, being someone that works in customer service industry, I had taken notice of his customer relations skills. He was very clear on what was being done along with time estimating. I would definitely recommend NTB in Bethel Park .Yvette m
Fantastic service. Highly recommend Joe M. This location for honest and speedy . Thank you Joe for taking good care of us.
Came in for a full set of tires and an alignment before the beach, manager Joe Malingowski got us in and out in a jiffy! Great store and happy hard workers, thanks guys!
I made an appointment to drop the truck off to have the brakes checked and a 45,000 service. I dropped the truck off on a Saturday morning and told the technician they need to have it completed by noon the following day. I called the next day at 10:15am and they told me that they just started to inspect my truck. I told them to stop the inspection and I will be down to pick up my truck has since he couldnt complete it. I will not go back to this location ever again.
My car was in 2 weeks ago and they did an exceptional job! I can’t compliment the staff enough from start to finish! I had new tires installed and they helped me choose the right tire from start to finish and I am extremely happy!
Everyone at the store is great to work with. I would like to know Cody and Joe and the team were commended on a job well done with my situation. Thank you for the great service and keep it up
Great place, not hard to work or talk to. They always get me in and out quickly, with no problems. When you are there ask for Tom, he know his way around and does a great job.
I have been taking my vehicles here for years. Joe, the store manager, is usually who I deal with. Due to my work schedule, it is hard for me to make set appointments. Joe tells me to bring my vehicles in whenever I can and his guys will get to it that day. And they always do. Everyone is friendly and works as a team. Thanks fellas!!!!!
The gentlemen at NTB have consistently treated me and my daughter with the highest level of respect and service. I have always been very pleased with the quality, friendliness and professionalism of staff. I have taken my vehicles here for many years! I have been and will continue to be a loyal NTB Bethel Park patron.
Very happy and satisfied with the work I had done at NTB! Joey K was super helpful in identifying what I needed done and had my car finished in the same day! Highly recommend NTB.
Always very professional and very timely. Couldnt ask for a better place.
Service was Great from the time I walked in, till the time I walked out!
I’ve taken all of my vehicles to NTB for service and they are very knowledgeable and honest. They help find you the best deals that suit you!! Joe Kubiak is always pleasant and very helpful. He goes above and beyond the duties to help out a customer. I would recommend NTB to everyone!!
Excellent service, friendly and knowledgeable. Highly recommended
The manager Joe was very helpful and knowledgeable wouldn’t take my car to anyone else
This is my usual stop for batteries or tires. The service is usually pretty good and the guys working there always seem to have the answers to my questions.I would recommend!
These guys are good for more than just tires. They just replaced a valve cover gasket on my aging Corolla and didnt charge me an arm and a leg. Ill go here any day over a Pep Boys!
They added charges to my bill that didn’t match my estimate- a couple hundred more! When I questioned it they tried to explain it away as taxes because I thought I didn’t have my original estimate with me to compare. Meanwhile they had a copy of the original in their book the whole time, but never bothered to pull it out. Once I found my original estimate in the car, the guy said ‘oh yeah glad you caught my mistake’ Had I not found it they would have gotten away with charging me well over what I was originally quoted. Very disturbing. This leaves me wondering what else they lied about or made a ‘mistake’ on.
Extraordinarily helpful. Can’t recommend these guys enough.
Joey Kubiak at NTB is nothing short of amazing. He fit me in even though he had alot going on that day. Was leaving to go on a trip and he took the time to do the oil change. Always very pleasant to deal with and recommend him to anyone.
Courteous employees. Had a puncture & was repaired free of charge. Had road hazard warranty. Went in w/o appt & work was completed in 10 minutes. Cant get better tire service than that! Highly recommend.
Super great guys at NTB! My mom is visiting from out-of-town and they were able to diagnose and install a new tire within an hour. Great service!
Horrible service. Hourly rate is unbelievably high, and the quotes they give you are all too often highly inaccurate. I was quoted for price of parts for a simple wheel stud replacement. I ended up being charged for almost 2 hours labor which was $196 plus tax for a $20 repair.
Excellent service from Cody and his staff as always! My car is always taken care of quickly
What a great experience. The manager was gay like me. The guys were grabbing asses as they were changing tires. Manager Don provided exceptional service to me. Cant wait to go back.
They are the best... Checked my truck over... Changed my oil... And rotated my tires..1 hour 15 min... Great service
Cody is a great employee , very knowledgeable and treats his customers with professionalism and the other mechanics are great employees always informative and very nice . Feel very comfortable .
Joey Kubiak (Store Manager) is great! Really friendly and helped me so much! Keep up the great work!!
These guys are fantastic to work with! Excellent service!
Dudes at NTB in bethel park are super nice! ive brought my car to them for tires/alignment and my inspection this year. Both times they were awesome. I highly recommend them to friends and family.
Great place. They do a fantastic job in a timely manner. I will be a returning customer. I could not be happier.
They did a great job getting me in and out as fast as possible!!
Moved here a year ago and won’t go anywhere else! Always amazing customer service and outstanding work!
Always love coming to this store. Friendly staff and reasonable prices.
Great customer service got me in the same day and the price was awesome. Completely satisfied from start to finish!
Derek and his team are very professional and knowledgeable. They are always upfront about everything. Their customer focused service is what keeps me coming back.
Very kind employees! I Had to drive over an hour and half to this location due to a rare tire! Thankfully They had it in stock and helped me out fast! Ask for don hes a very helpful gentlemen! Thanks again NTB!
Now two days after I left the review of them not replacing a desd battery thats two months old. The battery is now dead again. Im currently sitting on side of Broughton Rd waiting for a jump. Cant wait till you open tomorrow ntb.The complain I posted here two days ago has been deleted by Google or ntb.Biugt a new battery for $165 and under 2k miles later its dead.Service manager with an attitude said he wont replace it.Now its dead again.Have two babies in the car. Rain. No heat. No air. No locks. Nothing
This store is great! The manager along with his team are very smart and skilled workers
I have too many experiences with ntb stores, but in this store it was first time today. Everything was great and smooth. Thank you :)
I will always go to this NTB location for all of my car needs! Thank you for always taking care of me and my vehicle!
Workers are super kind! Will be returning for all future car needs.
This location is the best! They are quick and reliable! Cody is awesome to work with.
Man this place is bad. Bad mechanics cheap parts. They tried to sell me a battery they knew was bad. Most of the mechanics are really bad mechanics. Don the service manager hes a good guy, i feel sorry he has such bad mechanics he deserves better mechanics than that.
Joe and Cody both very good honest guys. They will be straight up honest with u. Go see them if car needs anything.
I have gone here very regularly for a decade and don’t have any complaints.
Joey Kubiak is Fantastic and efficient. I highly recommend you go see joey....
Sure maybe its not entirely the stores fault. But I just bought a brand new 2018 Subaru from the dealership I got a flat tire and when I called and asked about tires you guys told me not we dont carry that brand. So just a heads up if you bought a brand new Subaru chances are NTB will not have your tire. Geolandar.
Nice sales staff, efficient.
Great service, great employees. They always do a nice job and very friendly. Will work with you if needed. Great credit card.
Super friendly and honest place. Definitely will be back in the future!
Dustin was very kind and helpful
Excellent experience, top notch customer service! Highly recommend ✊
Went in here to buy a battery for my car. The serviceman at the front desk was very helpful in finding what I needed and I was able to get on my way quickly. Will purchase from this location again.
Dealt with NTB ror many years. People are all friendly ( Joe) willing to help you out.
Hands down best experience I’ve had at a car place before! Customer service is fantastic
I am only giving them one star because theres no way to give them less. Manager working Saturday afternoon was a total JERK. Will never go back and will tell everyone I know to stay away.
I had 4 tires put on Jon Herron was very helpful and professional. Thank you
Absolutely amazing service Everytime best guys around
Cody and joe are always great to speak with and Tom is a great technician to work on your vehicle! Thank you guys!
Great customer service...lou is one if the best techs there....i always ask for him to do work on my car ☺️
The customer experience creates an inviting atmosphere. They explain whats going on throughout thebprocess.
The guys at ntb are the very best. Could not ask for more . They get right to work and do best job possible. Recommend them highly.
Great, efficient service with amazing prices! Drove all the way from Elizabeth to get the best of the best in the business. Thanks NTB BETHEL PARK 😊😊
Cant say enough good things about the service managers Carmen and Derek, and this locations talented technicians. Exceptional customer service!
Great!! Friendly, fixed things. Couldnt have been a better experience. Mechanics. Knowledgeable. And comprehensive!! I will go back.
Great team and service. Car went right in and was completed quickly. I will definitely be back.
Fast and friendly service a gentleman named Cody was very professional and helpful
Im a repeat customer for 4 years.Great place, super consistent!
Fast and speedy service. Very friendly staff
Great service super nice people!
Cyber Monday deal, bought 4 tires, installed, alignment, for less than $620. Knowledgeable, professional.
LIARS! Went in for a cheap oil change. Was told I needed brakes fixed for around $1,000! I told them no and had a second opinion and there is NOTHING wrong with my brakes. STAY AWAY SCAMMERS!
Joey was amazing! I’ll go back any day!!!
Called yesterday took me in this morning, all is fine. Van is now safe to drive
Always does a amazing job! Highly recommend joe and Cody!
These guys did me a solid by coming across the street to give me a jump and then installed a new battery in no time at all. Thanks guys!!!
Awesome service, always treat me right and get things done on time.
Super nice people. The guy that helped me went out of his way to find me the best deal for me.
Awesome service, fast, honest & so very helpful! Couldn’t recommend better!
Cody and joe are great guys. Always friendly and helpful
Was there last Thursday incredible service by the mechanic Tom and the service manager Joe
Quick service and very friendly staff
10/10 love how amazing cody and how are. Would recommend to anyone!
Great service! Had tires installed today... no issues.
Great service!
Great people there and get the work done that you need.
They prorated my tires so I could pass inspection.
Had my car inspection there. No complaints
Pleasant and professional, would recommend them to friends and family
Great service. Very professional staff.
Very honest. The prices are fair. No wait and knowledgeable staff.
Hard workers fast and efficientWill return
Super nice people, and quick service!!!
Go see Cody for all your cars needs!
Always good service. Very nice people.
Great group of guys. They are helpful & recognize women equally.
Worked with me on the price. Nice guys and good work.
Great staff and Joe the manager is awesome
Always great customer service and help when needed
I will be coming here from now on..they dont overcharge for pArts like almost everyone else...
Poor service and corporate doesnt care if there service is bad.
Convenient location. Always good service.
DO NOT GO HERE!!!! THEY WILL RIP YOU OFF AND DELIBERATELY BREAK SOMETHING SO THEY CAN TRY TO CHARGE YOU TO FIX IT. SCAMMERS!!!
Cody is the man. Super helpful.
Nice people , great work.
The shop ordered the wrong size tires and consequently could not outfit my car...Very disappointing.
Yes they saved me more than once in Bethel Park!
Quick service, would recommend to anyone.
Prompt and friendly service at a great price!
Thank you for getting me in and out. Time and money is everything in the transportation service industry.
Mechanic pulled out my truck and handed me the keys with filthy hands
Always an easy and pleasant experience.
Joe and Lou were incredibly helpful!
Great service!
The best ever!!
I had a good experience
Prompt, friendly service.
Fast efficient service
Convenient and good service
Excellent service.
Mike is the best
5 star service
Sucks
Excellent service
Great!!!!! Always great service!!!!
Priced Right...
Garage
Best service
Fast service
Total reviews rating 4.5
184 Reviews for NTB-National Tire & Battery 2023:
Review №1
2021-08-05Had a tire blow out on the highway and I live over an hour away so this isn’t my regular location but Joseph was very kind and helpful. They fit me in at the last minute so that I wouldn’t be making my long drive home on a donut and another tire that was questionable. Helped me get my plan all set up that way I would be covered in the future in case there were any issues. Joseph was awesome and I highly recommend these guys!!!
Review №2
2022-04-27I called for pricing to get 4 tires mounted. I was told $20/tire over the phone plus tax should bring my total to $85-$90. Total. I got there and there is all kinds of extra fees bringing the total to well over $100! I refuse to pay that. I asked the guy at the desk why I wasnt informed of all the fees? And I stated a competitor, Flynns, would do it for cheaper. He only stated that these fees are on every order. He had no explanation as to why I was not informed of the extra cost over the phone when I specifically asked for the total cost. This is not the first time this shop pulled a bunch of hidden fees on me but it will be the last! Beware, they dont tell you and will rip you off with hidden fees. Better off going to a more reputable tire place.
Review №3
2022-04-19This morning was the second time that I made an appointment at 8am for an oil change and tire rotation. The first time was the same experience... I arrive at 8am and the man at the desk says his mechanic doesn’t start until 8:30, not something I want to hear as I have things to do, like getting to work, which is why I scheduled the appointment at 8am but I said I would wait anyway. At 8:45, the guy at the desk says he doesn’t know where the mechanic is so I left. Why would you allow somebody to schedule an appointment at 8am but not schedule a mechanic to start until 8:30, and have no idea where your mechanic is at 8:45?! Taking my money elsewhere from now on as they clearly don’t need it. Very disappointed.
Review №4
2022-05-24Worse service ever!! Will never use. I called to confirm appt then was told that no one was working and that someone can get to my car after 3pm. My appt was at 12. Then they changed their minds and said to come in now. I get there and my tires weren’t in stock even though I made the appt with the tired pre-booked. Then they tried to up charge me for $900 tires! NEVER go there.
Review №5
2022-05-28Helpfull at the front end during quote building process. Answered all questions, and knowledgeable. I got a buy 3 get one free tire deal with alignment and added a oil change.
Review №6
2022-03-22This place is a rip off!!! I was quoted a price, had my car towed there & suprise , suprise they didnt have the tires I was JUST quoted!! Then wanted to charge me an extra $200 to put the tires they did have on the car! Joe the manager told me it was company policy to do this. Unbelievable!!! I was warned not to.use this NTB, I shouldve listened. I had the car picked back up & they brought it to pep boys who actually honored their quote! Shady place!!!!
Review №7
2022-04-08Dropped my truck off the day before for an 8am next day appointment for inspection. Called the next day at 3pm and truck still not inspected. Told that a car before me was still on the rack and needed more work. Asked to speak to manager twice but they couldnt find him. Will be taking my 3 cars elsewhere from now on.
Review №8
2022-01-05My husband and I recently moved to Pittsburgh and went to NTB for our state inspection. The staff was super friendly, helpful and efficient. Dustin was great. He completed the inspections quickly and even assisted me with putting on my new plate. We will definitely come back for our other automotive needs.
Review №9
2022-01-15Went to get my jeep inspected yesterday. Husband waited on it. Over an hour later, mechanic said everything passed but he wouldn’t sticker it because my tires stuck out passed fenders. Had to pay them, go home and put smaller tires on and get it back for sticker. I’m no mechanic but he didn’t know it wouldn’t pass before it was on the rack???? Any decent business would tell you this up front. NTB wanted the money. We only went there because my mechanic was booked. Will never go there again. Even the manager agreed when my husband brought it up to him. While there, other customers were complaining to management also. Rep behind counter said all he was “was a punching bag for all the complaining customers”. Definitely doing something wrong NTB South Park, PA
Review №10
2022-01-31I had an emergency and needed a replacement tire ASAP. Went to one NTB who didnt have the size I needed, so they referred me to this location. Got here about 1/2 an hour before closing and they got me in immediately! Would give 6 stars or more if I could!