One Hour Heating & Air Conditioning of Pittsburgh in Bethel Park
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Bethel Park, Allegheny County, Pennsylvania, US
Offerings
Site: https://www.onehourheatandair.co...
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Ron and the staff at One Hour Heating & Air Conditioning did a fabulous job. They installed three ductless heat pump units in a single day. They were polite, respectful and on time. The system they installed is quiet and very efficient. They sent us completed rebate forms after the installation was complete without us requesting them. They communicated with us regularly and kept their word. I have already recommended One Hour Heating & Air Conditioning to some of my friends.
Called 1HH&ACoP on 11/5. They were there that afternoon to fix a blockage in the condensation drain. They fixed it 12 months earlier, but it recurred. Thats not what burned me. On 11/5, the service tech assured me that the problem had been fixed. Then,. as he did the year before, tried to sell us on a pump system for $700. Since it was the second time he was there to correct same issue a pump system might have been the right call, but why fix the issue, charge us $300, and THEN pitch the more expensive fix? A day later, it was obvious that the blockage had not been fixed, as there were two trickles of water. I called to ask if they could come back and do the job properly. They put the tech on the phone and he immediately pitched me on the $700 pump solution. My response was immediate: Why would I think you could install a complex pump system when you cant even fix a blockage? Then he hung up on me. Look at this from the consumer point of view: I called to have one thing fixed. I was told that it was and changed for the work. It was not. fixed. Then, brazenly, was pitched on an expensive solution, but only after other work had been done. The incomitance demonstrated in answer this call suggests that they have surrendered their claim to any further business from me and you would be wise to avoid using them as well.
The 1 hour service was as described. The job was done well and professionally. It was the lack of transparency that made me unhappy. When the job was done I was handed a huge bill. I thought Bryan should have explain to me what the diagnostic and repair costs would be before commencing. I understand it was a Sunday and I was prepared to pay a premium.
DJ from one hour is very professional and helpful. This the second time he has come out to my home and he is very friendly. He is also honest and very informative about what needs to be done and possible future cost and repairs. Definitely look forward to him coming for future repairs
My technician was Jason. He was professional, knowledgeable and honest. Im a new home owner and central air is also new to me so I dont know much. It just needed simple things like regular upkeep and cleaning.He only needed a few minutes to figure out the problems. He then fixed the problems and gave me very helpful info how to keep my air-conditioner running efficiently.I will 100% recommend them to anybody and I will definitely use this company in the future for any problems I have. My house is cool again! Thank you so much.
I have never had anything bad to say about these guys. The office staff is wonderfully responsive and even when I lost my job a few months ago and had to make changes in our payment arrangement, they went out of their way to help me out. The service is excellent and the staff are down-to-earth, no-nonsense, get-your-stuff-fixed and done reasonably. I would recommend them any day of the week.
Fabulous experience. I couldn’t believe how fast my air conditioning was working again. I called at 8:00 and by 10:30 my house was nice and cool again. Jason N. Was very professional and explained everything that needed to be repaired in a way I understood. I wouldn’t hesitate to recommend them to anyone with Hvac needs.
Pawlak’s was fast to get someone out to me to help, I was hoping for an appointment in the next day or so, but they got Bryan out same day. Bryan was really nice and explained everything to me so I could understand what the issue was. I really appreciated his help, he got me back up and running quickly! Thank you Bryan and thank you Pawlak’s for such great service!
I am quite comfortable as the Pawlak One Hour H&AC team put in my new super efficient furnace/humidifier today. They came on-time this morning and quickly and professionally removed my old dinosaur and installed my new system. Bryan, Marty, and Justin did a great job.
The service rep Anthony was very helpful throughout the experience. Our installation team was very professional and did an excellent job and made sure that everything was operating properly and cleaned up before leaving. I would recommend One Hour Heating and A/C to all of my family and friends.
I had the misfortune of my ac breaking on Fourth of July weekend and it’s miserably hot. Called one hour heating and had them out very quickly. Jacob was awesome and found the issue within 10 mins. He also was great with explaining everything I needed to know for preventive maintenance. Highly recommend their service, knowledge, urgency, and price. Thanks again for amazing service.
Called around 10:30 for a furnace not working. They came out within the hour diagnosed the problem ran out 35 mins away to get the part and by 2:30 it was fixed. Jason was awesome and pointed out other things he noticed and took the time to answer my questions. As a real estate investor it’s rare I’m blown away by a great contractor experience, however this company far exceeded my expectations. I would recommend them to anyone and will defiantly be using them again. Thanks!
As always, an awesome sales and service experience with Pawlaks One Hour Heating and Air Conditioning! I recommend Pawlaks to all friends and family for a great sales and service experience. Thank you Jason Newhouse for ensuring that were good-to-go on both heating and A/C all year round! Adele, our 8 year old Lab really looks forward to you stopping by as well!
This company is wonderful and honest. They went through exactly what we needed and worked with us to get us the best price available. Jason was so helpful and easy to reach throughout the process. The technicians’ work was thorough &, even though they had to work around weather, they were able to complete the job within our scheduled time frame. Thank you for all the hard work!
Jason at Pawlak was on-time for his appointments and was very thorough in his work. He is very knowledgeable and gave me a price on the work up front and followed through with the work just as he said. He was kind to give time to thoroughly answer all of my questions.
Pawluk’s really helped us out of an enormous jam. We had hired another company to install an mini-split and they were not honoring the warranty. When we called Pawluk’s, the owner came over a few day later to run a diagnostic and let us know that there was no coolant in the mini split, which was why it wasn’t working.A few days later, Jason and another gentleman game over and tested it for leaks. There was a huge leak in the mini-split, which they fixed and explained to us as they were working. They were so patient and kind. My son particularly liked Jason, who kidded around with him.They were the kind of guys who clearly knew what they were doing and also made you feel extremely comfortable. They stayed for awhile to test the AC and the heating to ensure both parts worked and to also get a feel for how long it took for the machine to work its way up from one side to another.We wouldn’t hesitate to use this company again. Very reliable, knowledgeable, trustworthy, and friendly; they check every box.
Pawlak is always on time, very professional and very friendly. I have their service contract, which I highly recommend. They come every spring and every fall like clockwork and make sure the furnace and air conditioning is in perfect working order. Great company. You should call them.
Jason was very kind and professional! He found a solution to my problem within minutes! He also took the time to explain the details about the need to replace my unit sooner than later.... which clearly is true since the base is almost completely rusted out from the water damage. You are appreciated!!
Last week we replaced our thirty year old mobile home furnace and air conditioner. It appeared the cost of maintaining that aged unit would soon approach the cost of a new unit, not to mention the associated frustration. We cannot speak highly enough about the two technicians who did the replacement. They were courteous, professional and knowledgeable. They worked in a careful and methodical way, not trying to rush the job. Each step of the operation appeared well thought out and the installation went smooth and as expected. The entire replacement installation was completed and tested in less than six hours and installed the same week that we accepted the One Hour proposal. This is definitely the company to call for service or installation of an entirely new unit.
I am very impressed with my experience with Ian! I had not had good experiences in the past and was very hesitant to call them again, but as long as Ian is the technician coming out I will continue to use this service! He was thorough, professional, and knowledgeable. He explained exactly what needed to be done and answered all of my questions!
This is the second time in three years we have had Pawlaks One Hour fix our furnace. The first time they came on Christmas eve right before we went out of town to replace the blower motor. One of the techs, Marty I believe his name was, even spotted an issue with our hot water heater. Luckily he did and we turned off the water because when we got back the tank had failed and we had water everywhere.Luckily, I think... this past time we didnt have any hot water tank issues, but our inducer motor went. Obviously not what I want to happen, but their prices are extremely fair and they do the job right.I have had the pleasure of having Jason as my technician both times. He has been extremely friendly and personable.
Been using them for years for all my heating and air conditioning needs. They also installed my current system. Their maintenance plan keeps things running and clean and saves you money if you need or want services that are not covered under warranty. And employees are friendly and keep you informed. Highly recommend.
We had another company out here twice, they replaced parts and charged us bother times. Then told us we would need a new furnace. We suspect something was repaired incorrectly.Pawleys came out on a very chilly Saturday, and found the problem right away! It was a simple fix, something the other company had over looked and had us living in a cold house for 2 days! We are now grateful the other company was closed on Saturday and we had to contact Pawleys! We will be contacting them for ALL of our future heating and cooling needs!
Anthony was extremely professional and very patient with the questions that came from a 70 year old woman. I was very impressed with the way he explained what he felt could be the problem. He was very thorough in checking all parts and explaining what he was looking for as he did it I would not hesitate in calling him for service again
Great place to do business. Im in their heat in club and they call me every 6 months to do my services. Its nice to not have to worry about that and possibly neglecting my system. The system is now 6 yearsold and functions like new. All of the techs that have been here are good but Anthony is the one whom I request and is the very best. Truly great job to everyone. Thank you !
Anthony was on a nearby service call, and I asked him if he would help me understand my remote control for the system he installed three months previous. After finishing his other task, he took out time to answer my questions! Everybody that works for this company is awesome! I have recently had several bad contractor experiences... and this company has renewed my faith in mankind :)
One Hour is great! I lost my AC over the weekend. I called Monday @1:30 and someone was here by 2:30. The office is so friendly. The technicians are fantastic. They are personable, accommodating and patient. I have asked many questions of them and they are always willing to help me understand. Thank you for taking care of us!
DJ was super friendly & so very knowledgeable (which I would hope so) ha, but still. He broke everything down & helped me understand exactly what was going on. Discussed different options to best suit our needs & make a good decision from there. I’ve used a few heating & AC repair companies over the years, & this was by far the best. Reasonable price considering everything. Last year I paid this “affordable” company 4 separate visits to come out to fix the same issue! Wasted money. Anywho, Really glad DJ immediately recognize the issue, explained it, and fixed it. In & out fast too. Which I appreciate! Will use this company for the new home we just bought.
Excellent service. Sent a technician within hours after I called on a Saturday. Ian, the company tech, diagnosed and repaired my Central AC in under one hour -- he was efficient, professional, personable, and knowledgeable. One Hour should be happy to have an employee like him representing them.This excellent experience led me to subscribe to One Hours maintenance program. I was just really impressed.
I called One Hour late morning and Anthony arrived shortly after 12 PM. He was very polite and thoughtful about keeping my home spotless during his inspection which was extensive. He was able to detect a crack in the heat exchanger. He patiently explained everything to me and again to another person on the phone. I’m getting my new furnace installed in a timely manner, so I cannot speak as to how well that is done, but I was impressed by their guarantees. If the their installation follows suit everything should be great. I would definitely recommend this company, at this point.
Ian is a keeper, and One Hour Heating should be happy to employ him. He showed up at the very beginning of the time block I was given, and was once again courteous, professional, and efficient. He answered every question I had, treating each one like it was an important one.The service call was for an annual AC check-up, but Ian took his time -- he didnt just poke around for 30 seconds and tell me that everything was fine. He cares about the work, and that is impressive.Id recommend One Hour to anybody because they have employees like this.
DJ was great! He was able to fix the oil furnace with no problem and I appreciate the honesty, I had a few ppl come to my home and told me me to replace the whole furnace and charge me just to do a quick look. I will do more business with one hr heating and recommend you others as well.
Cant thank Pawlak enough. On the hottest day so far this year our AC decided to blow a CAP. We lucked out and gained a window of time from Pawlak to come to the rescue. With our warranty on the unit and our membership to their service, we only were billed for labor. Thanks again for making things cool on a hot day.
DJ was incredibly professional, prompt and informative. He diagnosed the real problem with our AC unit other companies overlooked. He answered every question throughly while including maintenance tips the homeowner can perform. He was up front about pricing, procedures, & future preventative maintenance. The One Hour representative that dispatched DJ was incredibly friendly and helpful (Im not aware of their name). If you actually want answers and repairs, call these folks.
Pleasant experience from beginning to end, from the person answering the phone to the technician. Everyone was friendly, helpful, knowledgeable, and cooperative. Will definitely call them again! Thats what I posted the last time I used them, and I still feel the same way and then some! Really a pleasure to do business with these people!
Excellent service. Literally within one hour of my phone call to them a technician had arrived, successfully diagnosed the problem, repaired it, and was on his way. The air conditioning went on a hot July day, and we had it back in an hour. Ian was very personable and professional. Very pleased with the service and the pricing. I would recommend them.
Anthony was on time, efficient and pleasant. He diagnosed the problem, explained it and made me aware of the total cost right away. He contacted a local supplier with the gas valve needed to repair my furnace and picked it up. The repair was done quickly in less time than he quoted the repair would take.My only complaint is their site states open 24/7 Monday - Saturday. I left a message at 1:30am, didn’t get a call back until before 6am only to have a message say I would be called back in a few hours.
I had called to get an estimate on a new air conditioner. The receptionist was very helpful and friendly. The sales person Anthony that came to my house was very thorough, helpful and honest. It was nice to see that there are people who are genuine and help you make a good decision of what would be best for you, wether you go with their company or not.
Woke up this morning to a chilly house and a furnace that was blowing cold air. I called Pawlaks Heating & Air Conditioning and Bryan arrived in what I can only describe as a very reasonable amount of time, and exactly when he said he would. He quickly got the system back up and running, didnt try to sell me a bunch of stuff I didnt need and charged a very reasonable price. I will recommend Pawlak to anyone with a heating or Air Conditioning need.
Our air wasnt blowing cold air. I called one hour and they gave me an estimate time of 2-6pm the same day and Ron showed up around 3. He helped a lot, replaced some things, very kind and professional. He fixed the problem and we now have cold air again. Highly recommend this business to anyone! I would give 10 stars of I could.
Ronnie is very knowledgeable regarding heating and air conditioning systems. He installed and serviced my systems for many years. He is always professional yet friendly. He is great at explaining what is wrong and what he did to repair my systems. He is considerate of cleaning up any messes that might occur. He is always on time. He is just an all around great repairman and person!
Called on a Sunday morning and Anthony came 45 minutes after the call. He was extremely professional and knowledgeable. He also looked over the AC unit to make sure it was in good working condition. $79.00 service charge plus cost of Freon. Very reasonable! Will absolutely use these guys in the future.
I came home one very cold weekday evening to a broken furnace. The person on call that night was very helpful and the technician Ian that came to the house was knowledgeable and friendly. Overall, these things made what could have been a very bad experience much better.
My house was 88 degrees! We called One Hour Heating and they were there first thing on Monday morning. Anthony was extremely professional and polite. He explained my options and understood that I needed to save as much money as possible. I would definitely recommend calling them!
Was an amazing technician. But one hours prices are way to high. For a lb of r-22 they wanted close to $300.00 Mike explain why it was so high, and I respect him for that. Still one hour are greedy greedy greedy. I would tell anyone thinking of calling them to stop and call another company.
So glad we have used One Hour in the past and so very glad we have the maintenance contract with them. They are very responsive and I appreciate the reminder to follow up with our maintenance check ups! I feel Ian knows our furnace system well and keeps everything in good shape! We certainly appreciate what he does for us! Thank-you!!
Anthony was very professional when visiting my home to give my husband and I an estimate for a new AC unit. We appreciate all of the knowledge that was received by him. He answered all of the questions great and provided options for us for better air quality and energy efficiency. The warranties and guarantees that were voiced were very reassuring.
Anthony is truly one of the great employees of our age. Honest, truthful, and knowledgeable. He really knows what he is doing. He showed up to finish the project, and explained things thoroughly. I wish all service people had his level of caring and expertise. He really has been trained well, which says a lot about the business. No wonder he has been there a long time. He deserves to be.
I forgot all about making my yearly furnace inspection appointment this year. I got a reminder call from the One Hour Heating & Air Conditioning of Eighty Four office and D.J. was at my home that morning - ON TIME! My furnace has been serviced and Im confident my home will be safe and warm all winter long. Great company, great service, great technician! Thanks for keeping me on track with the maintenance. See you again when it warms up outside for my Air Conditioning maintenance check up.
Total reviews rating 4.9
199 Reviews for One Hour Heating & Air Conditioning of Pittsburgh 2023:
Review №1
2022-08-15Installed dehumidifier in basement, which is difficult to access. Chase know exactly how to install. He did excellent work and cleaned up afterwards.He is pleasant and respectful, and I felt very comfortable around him.
Review №2
2022-07-26I woke up this morning to a broken A/C unit. I called One Hour at 9 AM, and the technician was at my house by 1 PM. He quickly assessed my problem and repaired my unit on the spot. I could not be more satisfied. I received excellent service today.
Review №3
2022-07-29Chase was a very knowledgeable, polite, enthusiastic individual & I felt safe & confident with him working on our system!Keep up the great work Chase & THE HAPPY ATTITUDE!!!BRAVA young Man!!
Review №4
2022-08-09Bryan was terrific. Clear about what needed to be done and what it would cost, friendly but professional, and attentive enough with my pets that I was comfortable leaving him alone in my house.
Review №5
2022-07-28Jason was very professional, kind, knowledgeable, and informative. Definitely call them again for future work.
Review №6
2022-08-05Chase was so personable and good at his job. Your company is lucky to have him .
Review №7
2022-08-17The technician was very polite and professional. Checked and cleaned everything that he was supposed to.
Review №8
2022-08-22Professional, courteous, caring, patient, took time to fully explain , share his expertise, and offer suggestions. Thank you.
Review №9
2022-07-25Was on time, was very respectful and didn’t waste time! Answered all of our questions and the price was reasonable.
Review №10
2022-05-20Guys were great and the company went over and beyond to get the install on date promised .