Kerbside pickup
Yes
Pet Supplies Plus Erie in Erie
Categories
Location on the map
Erie, Erie County, Pennsylvania, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Cheques
Yes
Debit cards
Yes
Phone: +1 814-651-0738
Site: https://www.petsuppliesplus.com/...
Site: https://www.petsuppliesplus.com/...
Opening hours
- Monday:9AM–4PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–8PM
- Saturday:9AM–8PM
- Sunday:10AM–6PM
Comments (199)
This place has huge selection of dog food and treats. It’s clean and at least two employees knowledgeable. I quickly found about 10 items to buy and all on sale at a fair price. At checkout they informed me i needed to sign up for a membership or i had to pay sticker price. Because I’m not from the area i just said I’ll only get one item to save the signup time because there was about 15 people in line behind me. That single item as it turns out was over 50% off as were all the items. So without a rewards card this place is worthless unless you’re in a bind. The lady at the register said “it’s like at tops or the grocery store” so i replied “they have store cards for people to use” the reason for rewards cards is rewards and upcoming sales or deals. To make customers pay double because they don’t want spam mail just cost this shops over 100$ in sales.
Teenage immature employees made Joke about me as I walked past. A short guy with a Green apron was talking about me.. very rude. Sadly there was no responsibility taken by staff here as you can see the reply. Sad lol n yes it might not have been an apron I think he was a dog groomer or something it was a green pet supplies shirt then if that helps. He stood by the carts to the right when you walk in. I can tell by youre reply youre very concerned and he may have been a young adult as well if that helps you out. Thanks for your feedback. No I think Ill just stay away from you guys thanks.
Always love coming here. Great service great conversation and plenty of knowledge on what theyre doing I recommend this place to all.
We get our birds sunflower seeds here. They have a great deal and carry great quality products.Ms. Scarlett would like to recomedthis place to everybody.
Its like a Pets personal shopping mall anything you could need or want is in this place and reasonably priced
Nice selection of fish an other little guys 👌 the employees are useful, an there is always other puppies 😀
I love this place!! They are very helpful and friendly! They have a great variety of different dog foods and everything else. This is my pet supply of choice.
Love that its in the West Erie plaza and closer to home. Helpful employees and a good supply of products.
Dogfood is always instock. Friendly staff. Willing to give you a coupon if available.
A couple of weeks back I had a great experience with an associate named Tony! Tony was super attentive and helpful. I was confused in the special diet cat food section and they helped me find exactly what I needed! Awesome employee.
Always find what I need for my pet cat. People are friendly too.
They have a bunch of really great employees who are very helpful. They also have a ton of selection.
Lots of brands and products. I would have liked a little more help in store. Maybe someone asking if you need assistance.
Staff is friendly and helpful. I went there for UR cat food..had numerous flavors. Used a 25% off coupon on total. Disposable masks available and supplies on hand to wipe down my cart handles etc. Carry out and delivery service available.
The dog wash is so convenient & affordable!!!! Leaving the wet mess is super! Knowledgeable & friendly staff are very helpful. Shop small & shop local! 🐈🐶💜❤💙
Went in with my significant other for cat food and was helped by Liz in the store. She was wonderful. She was an arsenal of knowledge and really heard our needs and personalized the interaction. She made what could have been a stressful and overwhelming visit for both of us trying to pick the best food for our fur babies easy and delightful. Would recommend this location to friends because of her! :)
There was hardly no employees to ask questions about there products . They had crickets outside of there cages walking on the ground .plus there prices are mighty high.
We like Applebees. We met our granddaughter there for a late dinner. We ordered appetizers and was told they were half price because of the time we ate. When we received our bill the appetizers was full price. Was told then it was full price because it was the variety appetizer. I wish he wouldve said something when we ordered it. The rest of the food was good and the service was great.
Nice people, good selection, convenient location, okay prices.
Friendly workers. They always have the items were looking for.
Always have what Im looking for, and I havent ran across an unfriendly staff member yet. They all have been super helpful and actually know the products that they sell!!
Friendly employees, good selection and pricing, easy in, easy out, plus close to home!
I’ve been a customer for years now and have been satisfied with my shopping experience every time. I like the selection of products. The employees are friendly and helpful. The curbside pickup feature is extremely helpful. I would recommend Pet Supplies Plus to anyone.
It was a decent enough place. Biggest complaint is not a larger aquarium selection.
Excellent customer service, superior brands! The place to go!
Very unhelpful and annoying employees. They are extremely invasive regarding your personal space. They also go beyond the occasional offer of help, making it uncomfortable to shop.. I love the store chain, but this particular one needs to check their customer service policy implementation.
The store is very clean and well stocked. All the help is very pleasant and helpful. I highly recommend your store for all the pet lovers. I especially love the treats in the case up front by the cash registers. Also very conveniently located 5 stars ⭐️
Dont hesitate to shop at pet supply plus. Very knowledgeable and helpful ☺
I love this pet store. Its small and easy to find things, and if you need help there are always plenty of friendly staff around. Plus they have some great sales too!
I ordered online and the website is easy to use! Also they delivered the next day at the time that they said they would. The girl who dropped off my stuff was wonderful she knocked on my door to make sure that I was there to get my stuff. Very thoughtful. And the packaging was beautiful! They gave me a little sample dog food as well! I really like this store but now I like it even more!
I went to this store a few weeks back to get some things I needed for my dog and there was a very helpful employee named Tony who was so helpful and made my overall experience nothing but amazing. I will be shoping here again.
Amazing management. Any time I go in, the staff is so friendly and helpful! From helping with food recommendations to finding treats and the best shampoos or medicine for your dog breed, they’re there to help and are happy to assist! I will always stop here for my pet’s needs, the other locations and other stores do not compare when it comes to service!
Love this store! Local, has so many good and diverse items for your little guy and reasonably priced for good quality products! Sign up for their store card and coupons become your best friend!
We shop here often for our dogs and they have really good sales! Our dogs loved the Christmas present boxes that we got them from here too. Great place to shop for our pups.
The store had cat food! Only had to stop at one store for my 3 always hungry cats.
I went in to wash my dog in the pet Wash station, the pumps on the soap did not work. The water was very cold in my Pomeranian was shaking. I went to go blow dry her warm her up and blow dryer was not working. What a waste of money I should have just said it at home.
Great shopping experience! Very knowledgeable about my specific doggie needs!
Our local PSP is fantastic! Kind staff, a great selection of toys, food, treats, and equipment, and everyone is always so welcoming when we bring our pup into the store with us. The free delivery since COVID has been a life saver, too! It’s become our #1 pet supplies store
This store is clean with very friendly/helpful staff. I especially like the bathing area. It is very clean and they supply shampoo and conditioners. The water temperature can be regulated and the blow dryers are powerful enough to get the dog dry in a reasonable amount of time. Very economical.Would highly recommend. Glad I brought my dog for a bath. Beats other places hands down. Give them a try!
Friendly and helpful staff. Usually has what I need.
Great selection , best manager ever, so courteous and helpful.
Phenomenal staff. Every time I go in the staff makes sure to say hello and are always quick to help me find something Im looking for. Pet Supplies Plus Erie has become our go to place for our pet needs.
Good prices and coupons friendly employees
I used coupons do it was a good deal on food! Very helpful customer service!
Like the store the people that work there helps a lot.
A great experience every time we go in. We live closer to Petco but Id rather drive here every time. Staff is friendly (everyone loves pets!) And the store is well stocked with toys, food, flea treatment and even some rare gems like seasonal toys/products.
The staff is always helpful, and I love the curbside pick-up option too. I hope it remains in place. Its REALLY a wonderful thing for elder and disabled shoppers, or busy families!
I absolutely love this store and its employees. The team is always willing to help find things in the store. They always offer to help carry things to my car. I love the curbside pick up and Ive used the free delivery as well. 10 stars, highly recommend!
I love PS+! Won’t go anywhere else for my pet supplies now. They always have deals and coupons going on, and they have a wider selection of treats than most stores, including bulk treats! The self-serve dog wash is awesome and always clean and well-stocked with clean towels and shampoos. The staff is so friendly, always smiling and greeting every “Neighbor” who comes in. Joe, Liz, Jordanna, and everyone there are always so knowledgeable and helpful. All the staff has their own pets at home and love the animals just as much as their customers do.
Pricing is very comparable to other stores and sometimes even better. Value of the product is great. The customer service is excellent for in store purchases (as this is the only knowledge I have).
Very nice ppl and there very helpful.
Their delivery was excellent! My son ordered cat food and bird seed. The note that was included was such a lovely touch! Thanks so much! I highly recommend this store!
Place is always clean and organized, but they still didnt have any of my dog food.
Very clean store stocked well. Everyone was very kind . Was my first time shopping at pet supplies plus. Will definitely be going back
Went to get Treats... Heavens we were low....Pet Supply Plus always has what you are looking for... I usually go to East Erie but went to West Erie today...
Very nice and pleasant staff. Store was clean and organized
Always greeted when entering the store. They have a large selection of different pet foods, as well as most anything you would need for your pets. Very nicely organized, clean and neat. I go for the Fancy Feast cat food and because I am a Pets Supplies Plus member I receive a coupon in the mail. Today, the cashier who was very friendly also provided me with a $4 off coupon which I thought was very nice!! And every time I have gone someone has carried out my purchases. Today it was pouring rain and he pushed my cart right out and loaded up my car!! That never happens at any store I go to! The best part is I dont even ask for them to help they just do it! Definitely would recommend!!
Amazing staff. Very friendly and knowledgeable. My dogs absolutely love it when we visit to pickup whatever way may need.
Very helpful & knowledgeable about their products. Not to mention,, A+ on being service dog friendly!!
Great store and wonderful employees
The associates are kind and helpful. The store will match the price of most major retailers. Our pups love going in and picking out a toy and a treat. You can bathe your pet on the premises. The general atmosphere is warm and welcoming. Their one hiccup, is the limited amount of bulk scoop treats, and the lack of a mix and match option, in comparison to other pet stores. Overall a pretty fantastic pet store.
Real cool place&nice pet store &today was my first visit here really nice
Clean, neat, and organized. The store also smelled clean. This is important to me when purchasing supplies for my pets. The staff were nice. No problems or complaints. I especially liked the three donation bins at the front of the store with individual wish lists for some of the local rescues. One suggestion: is there a way to highlight the wishlists at the entrance so we know what to buy while we are shopping? ( Maybe its posted but I didnt see it.) Overall, nice place that I would return to again.
Friendliest staff ever!! They helped me pick out items for our pup. Great experience! Easy one stop shop! sure.
Great service, I can find everything I need
Fantastic place to buy your pet supplies
This store has a wonderful selection of anything that you may need for you pet and then some! Customer service is first-rate. They always ask if I would like my large bag of dog food carried to the car. I am always greeted at the door. Great place to shop!
I love everything about this company! Their flat tags are perfect for me and they are solid (not thin), well priced and are shipped really quickly. I recommend Pet Supplies Plus Erie as often as possible!
It was a good experience. I wanted a couple of gold fish for my office. They had a nice assortment of fish there were pretty busy. The little girl that took care of me was very knowledgeable and was teaching me what to do to take good care of them. The cashier was very nice as well. Good job!
I was very excited to go here and check out the fish until I made a phone call and asked one simple question... do you have angel fish? The lady that answered was VERY VERY rude very short with me.. I than said ok do you have any larger fish I keep finding nothing but small fish? She cut me off and was rude again saying I know what your looking for and we don’t have it!I will never step my foot in that store now. I’m discussed how someone can be so rude and disrespectful you would think they would want new business smhShe needs to find a job she enjoys obviously Bc working there isn’t it she must be unhappy with herself...
Was a smaller store than I had expected. The isles were a bit crowded. Was hard to move around.
Not bad, a little pricey. Good selection.
I used to go here to buy my fish but after my experience today I will take my money elsewhere. I went in looking to purchase a few either blue acaras or peacock cilhichlids. They have two different sizes for peacock chiclids small ones and medium ones. The price for the small ones were more expensive than the larger ones. Seemed odd as they must of placed them in the wrong tank. Asked an associate and she agreed that they must of been misplaced. Said she had to ask a manager. The manager came out and rudely said those are the prices and the ones marked as small must of grown in the tank. Horrible customer service. Sorry lost my business.
Went here to get chameleon supplies, and ask about how to care for one since I have never owned a reptile before. Jordanna was amazing and very knowledgeable. She gave me tips, and advice from her own experience. I highly recommend this store
Very happy we got a Pet Supplies Plus in our neighborhood. Excellent customer service, competitive pricing for excellent b quality pet food and supplies. We use the store brand dog food for dog and he is thriving on it. Love the pet bath section and membership.Very highly recommended.
Staff was super. Prices and selection very good. I was surprised how good tge prices were. Will be back for our new 6 year old Full lab
Everyone is always helpful & want to go the extra
They always have everything I need, and the staff is always friendly!! My dog loves visiting as well! Their baths are super convenient and affordable to use! I always recommend PSP to friends!
What great staff, which is what makes each of the locations of this locally owned chain fantastic. I always know I will get great customer service from people who genuinely care about the customers and the animals.
Great place for pet supplies as well as friendly. They are always trying to help the local community! You can also bring your pet and our dog loves going there.
The staff are very helpful and knowledgeable about a variety of of products and are not pushy. They are very caring and listen to what you have to say and give great recommendations!
I stopped in to give my dog a bath, and it was super nice! For $10, they had an elevated bath station (I didnt have to bend over and break my back to wash him, which was nice), all sorts of different shampoos and conditioners to choose from (and you can use as much as you want), a blow dryer, and towels to make sure your dog is warm and dry before going outside or getting in your car. The staff were super friendly and made sure my dog was loaded up on treats before we left. The only thing I didnt like was the price of most of the toys and food products in the store. When compared to what you can get from Chewy, its no contest. BUT, If youre ever looking to give your furry friend a bath, I highly recommend Pet Supplies Plus! I also found out that you can pay $25 for 5 baths, even better! 10/10, Ill be there again!
We went to bathe our two dogs. The staff were friendly and helpful. The facilities were easy to use. Definitely worth the 5 bucks if you normally wash your own at home.
I shop here for my cat and dog food, they have a store brand that is priced well and high quality. The staff is always friendly and helpful plus the store is pet friendly. I also like the fact they work with the local rescues and allow you to donate food, money, etc to the local rescues and theyll make sure it gets to them, how easy is that? Next time youre at West Erie Plaza stop in and see what theyre about.
Very helpful staff! Knowledgeable with their products. 👍👍
So nice store and all. No live rats for sale. Does not cater to exotic animals that Ive seen. 🤔 Frozen ones but not live. Had to t ofeed a stubborn pet that only wants live.
Great selection, especially if you are looking for higher end dog/cat food. Prices are pretty comparable for most things, though I did notice some items were much higher priced than just grabbing at Walmart (hamster bedding for example). They helped me load my car which was great!
Very nice and helpful employees
Always friendly atmosphere, great staff
Great store. There are always employees available and willing to help. Anytime I buy a heavy item Im asked if I need assistance.
Best pet food and supply place in town. Super friendly people and nice and clean. Staff is very helpful and always asking if you need anything. This is a place that cares about their customers. Cant say enough about them. You can bring your pet and they also have a pet wash. Keep up the great work staff!!!
They are Awesome ! Very Friendly and well stock with all kind of brands of products for all kind of pets !
Impressive price matching policy. They have matched the price on cat food saving me a trip all the way up to the mall area. Employees are always friendly and helpful and will carry items to your car.
It was very nice to find a pet supply plus in Erie Pa, As Im A truck driver and my Australia cattle only eats redfords dog food.she was about out when i found the store in Erie.thank you
Love this place. Large selection of dog and cat food. Only place i can found grain free food at descent prices. Staff is so friendly and helpful. Will even carry stuff out to your car for you which is nice because I have back problems. A place to bath you pets, which is great. Toy can be expensive.
What a GREAT staff! I walked into the store and picked out a coat for my dog. I got it home and it was the wrong size, back I went with the dog and the girls there not only helped me get the correct fit for the dog, they entertained my other dog so we could get the job done! Thank you Pet Supplies Plus, we were ready for the storm!
Special shout out to Rachel - my daughter and I stopped in with our newly adopted great pyrenees. Rachel took time to take us through the store explaining to us what we needed and took us back to the dog wash station and set us up. It was a great experience!
This place is my go to for my dogs food/treats/flea collars. The staff always are prepared to greet you when you walk in the door. The products are always perfectly placed/stacked. They have good deals when you use your PSP loyalty card.
Why did you fire your employee that was in the hospital :/ u best fire your manager for doing that or whoever decided to do that
Always clean.. always helpful staff.. they price match on the spot.. even with chewy prices
Really nice store. Pretty busy while we were there. Great prices
Very personable and friendly staff. Well stocked on supplies, great prices and coupons.
Wish my dog wouldnt be such a brat, but if yours isnt, or even if they are...pet friendly and always stocked with Lucas favorite treats.
Nice selection of products for the size of the store. Owners and staff are always friendly and helpful. It is a very welcomed addition to the west side and the revitalization of the West Erie Plaza. Good sales, and extra savings with the Preferred Pet Club card.
Love the location and service in thisPet Supplies Plus. I am always in and out quickly and the staff is always courteous and helpful. I will return over and over afar n!
I liked this place when they first opened and I didnt mind paying more for what I wanted, but one clerk can change that whole way of thinking. I asked her about a product they did not have and when I asked her if I could order it, she said no, I dont think so; if we dont have it you will just have to try somewhere else. So I did, I went back to where I used to shop, I bought it, and I will just continue to go where I used to go before Pet Supplies.
I am so happy Erie finally got not one but two locations. An amazing sales rep name Sally made my first trip to this location an absolute pleasure by quickly helping me find everything I needed! Will definitely be back
Hey I went to Pet Plus in Erie Pennsylvania at the West Erie plaza when I entered I met Liz the employee who went over and above with kindness and friendly greeting great service and then she led me to the back and open the back door for the vaccine clinicAnd then to follow it up the company that came in to do the vaccines the ladies were amazing truly loving my animals and truly taking care and being kind as well very happy to be there I can’t wait shout out to all of you girls that we met today at Pet Plus in the West 3 Plaza Tom and I Andrew and baby girl we thank you immensely for sharing love💜🙏🏻🙌🏻🎉🤩🤩🤩🤩🤩
Love the selection of pet products!
I get all of my cats stuff here, food, litter, treats, toys, the staff is always friendly, they always ask to help but I come in so often that I know where all my stuff is. Which is is also nice because I can be in and out in 10 minutes or less.the prices are pretty decent too.
Pretty decent selection of products for aquariums, for a big box store at least. Our parrot takes to their bulk food pretty well too.
Really convenient location. A bit expensive, but not breaking my pocket. Great employees, respectful, helpful, knowledgeable.. thank you much.
Very helpful clerks there. Helped me find what I needed and at the best price!
Excellent help. Excellent.selection. love your store. Workers are friendly and helpful. A real.pleasure to shop.here
I always go to Pet Supply Plus to get my dogs bath. The washing facilities have perfect water temperature and and the pressure of the water is perfect. They Supply the shampoo. conditioner, a blow dryer ,towels. Theres also a ramp can be used in case your dog has a little trouble getting in into the washing area
I dont give out 5 stars very oftenWhat a nice place to shopFrom the moment I walked in the door I had a very nice warm welcome for one of the employees!That makes someones day !!All the employees are so nice and friendly and helpfulI was amazed by all the product in the storeSo much pet food to pick fromAll kinds of food as wellFish food, lizard food, cat food, dog food, bird food, chinchilla food, and ect.......Cages, aquariums ( fish and lizard ), pet carriers, beds, and so much more to look at.Get a card for extra savings and such
Last minute shopping for our fur-baby. As busy as they were on the 24th of December with a full store of shoppers every employee was so helpful. If they were this great on such a busy holiday imagine how great they are every other day of the year.
Staff is great and the store is clean and well stocked. My favorite part, though, is the self serve dog wash. Its so convenient and its the best price in Erie.
My husband and I visit every week for the store brand cat litter. Ever since we switched the litter has been soo much easier to handle and has smelled so much better. We decided to make the ultimate switch and now buy everything animal related here. Cat food, toys, collars, meds if we need them. We even bought a new beta fish here. We named him Oatmeal. Hes living his best life. We love Pet Supplies Plus!
Id give it 0 stars if I could. I was the only one in the store, roaming the aisles, looking for the arms width of cat supplies in the whole entire store. 5 employees watched me without offering any help at all. A few people showed up at that point and they were checking out. After waiting in line for 5 minutes behind women who were chit chatting, it was my turn, and the cashier told me to wait a minute, while she left to go fix something on a shelf. She rushed my checkout and didnt say anything to me. I was only purchasing one item. So when I asked her not to give me a bag, because I didnt want to waste one, she mumbled thats weird under her breath. She printed out the receipt and said in a really condescending tone do you want me to throw this out too?. I left, and she yelled after me to have a nice day.
I love the dog wash. Use their water, towels, shampoo, conditioner and towels, the best parts are clean dog and no bath room to clean up. Staff is fun to talk to, huge variety of foods to choose from as well as any supply you can think of.I have four cats, a pit bull and two aquariums, this is where I go...
Took my Pups there for pictures with Santa. It was my first time there. I walked around the store but did not purchase anything. I was very impressed with the free bathing area offered in the rear of the store.
Placed an order online, it was ready almost right away. The employees were very friendly and even helped with a couple extra things I need. Great store.
Very clean pet store with a good selection. Their fish section was a little small, but very well maintained with clean tanks and healthy-looking fish. Tons of cat and dog food as well!
The staff here is cool and they have good sales and coupons.
Great place! Customer service is top notch, always have what i need. I breed guinea pigs, have a cat and 2 dogs. Always something for them! Highly recommended!
Love this small local pet store knowledgeable staff member that always greet you with a smile! Clean environment plenty to choose from. Every time we bring are fog in there they remember him its the little things
Friendly staff, great products and LOVE the price match they do! I also love the convenient dog wash stations they offer at a great price. Definitely a repeat customer!
And adorable little pet shop! Pricing is a bit up there, but its not any pricier than the Petco or PetSmart. great selection including the selection that caters to local love such as Cleveland Brown and Pittsburgh Steeler outfits for your fur babies. An excellent selection of gourmet snacks and the staff was friendly and very very helpful
Store was nice and clean compared to some of the other pet stores in the area. The staff was more than willing to help assist with finding what your looking for.
The wait in line is not good. I will go elsewhere.
Management doesnt know what its doing in its pricing of bettas, Siamese fighting fish. Labels supposedly indicating the various breeds are slapped randomly on the cup lids, and fish of the 2 commonest breeds, who are sold at the lowest prices by any other store, are labeled as premium & sold at more than twice the price they should be.I attribute this less to malicious price-gouging than I do to simple ignorance of the various breeds appearances, but either way it results in ripoffs.
Store management keeps far too many Betta splendens (fighting fish) in stock at any given time, almost invariably. I know from observation that some languish on the shelves for months in tiny cups. This isnt a good practice to inflict on living beings. If the store is to carry bettas at all it should order in much fewer of them at a time.
Friendly staff and great selection. All my needs for all my pets and they have a guaranteed price match.
Great local store, friendly staff! My two doggos love the pick your own treat buffet. Cant wait to use the self serve woofer washer!
Nice clean with a good variety of product.
Super Friendly Staff, well stocked store, great parking and location, which is in a nice little plaza. Seems less corporate-y than other chain stores. Definitely one of my faves.
Great staff, as always!
The Staff is super helpful and knowledgeable. Prices are comprable two other pet stores in my area but the convenience in location and the convenience of the self dog wash make it stand out HEADS and TAILS above the rest!!!
Great product. Wish could be a little cheaper but my dogs happy!!
Had everything I needed. Staff was friendly and pointed me in the right direction for products. Check out was quick.
This store has a problem with pricing its bettas (Siamese fighting fish). Often, the labels on the bettas cups dont match their breed (there are quite a few breeds of betta) and since they are priced by breed, the prices for the mislabeled bettas will be off. I have noted this problem on several visits with the purpose of purchasing one betta or more than one. Whoever labels the bettas in their cups is often mistaken.
This pet store is great! So much variety and you can tell they care about the quality of our pets products. The staff is also very kind and welcoming.
I absolutely love this location Pet Supplies Plus on the west side of town. They always make me feel so important and make my puppy feel so loved. thank you each and everyone of you are all the all the best!!! ❤😘
Great Store! Awesome experience! Great staff!!Will be coming back
Just love everything about this place!!! Awesome store setup, competitive prices & FANTABULOUS customer service!!!
I have a very picky cat !! Thats why I go to PetSupplies Plus . They have so much more in the food isle.
Clean store with needs for most pets
Great service. I was directed to the item I wanted promptly. The manager assisted me in selecting the correct item among a great selection.
Good pet store. Prices seem a bit high, but discounts are often offered.
Great neighborhood store!!
Gave my Bernese Mountain dog a bath tonight! So very thankful for such a great place to do it in!! You guys are great!
If 0 stars was a possibility, I would post it. firing an employee because he is in the hospital is SICK.
Its the week of Christmas and they still have a great selection of toys and treats! Very pleasant and helpful staff
Everyone was so friendly and helpful!! I absolutely love the set up for the pets to get bathed! We will definitely be returning there when its time for another bath! 😃🚿🐕
I went to the West Erie Plaza Pet Supply Store I usually shop at the East Side store because Im an East Erie person I just happen to be at that location area I was not real happy with the man at the counter he didnt seem like he wanted to be there and he wasnt very friendly I like my counter people to be friendly and knowledgeable and he wasnt either so I dont think Ill go back there but thats my opinion
Friendly, helpful staff.
I love the people the work there 🥰🥰
Great prices on pet supplies that I need, not sales on items owners DONT need or use. Friendliest staff at both locations.
Every time I go to Pet Supplies Plus Im greeted with a friendly hello. Someone is always ready to help if I have a question. Prices are not bad.
Attention semi truckers delivering for pspUse Pittsburg stDon’t try to make left after restaurant
Friendly, helpful and went out of their way to accommodate me...always a great experience.
Neat little toys for your furry or feathered friends.
I love this store but its a bit pricey sometimes. They let me combine my coupons and got $16 off my order so that was great!
Very caring and helpful staff
Great for all my pets
Excellent service. My favorite pet store for Zora and Pitty Pat. Thank you.
Always a great place to shop for your pet your greeted at the door can always get assistance you can bring your pet the prices are buget friendly they take coupons and have a loyalty program that offers coupons we always find what were looking for our pets
Very friendly and helpful staff, plus they have everything you need for your pets! Good prices, too.
FIRED an employee for missing work being in the hospital internally bleeding. Absolutely disgusting
They have always been friendly and helpful when I shop here. They offer no pet services except a self service pet wash and periodic clinics are hosted.
The staff is awesome! They really helped me and were very knowledgeable about the products they carry.
Its a very nice store everybody is very willing to help you and they carry a lot of products and they have a lot of great sales I love their ads that come out and the coupons that they give you everybody is very nice and very helpful
Bought dog food there. Friendly and knowledgeable people, and pets are welcome. They even have a doggy shower for our fur babies.
They have a great selection of collars, leashes and harnesses. And they have great treats for my dogs I cant find anywhere else.
Friendly knowledgeable staff. Their price match option has been incredibly helpful. My pet store of choice!
Dog washing deal is a no-brainer. They provide the shampoo/conditioner and towels, however no brush when drying. Good selection of dog foods, grooming supplies and toys.
Great place to shop.
The visit was Great! Jack Loved his Bath ❤ Thank you Very Friendly Staff ❤
Great new pet supply store! Very clean and well laid out place! Price point is also top notch!
Management and staff are knowledgeable and always have time to help. Prices are comparable, store is clean, exceptional location!
Such a convenience! The girl helped me out with cat litter and a bag of cat food. When we go in the employees are always friendly and helpful.
Great selection, good prices, and very friendly and helpful staff. Our new favorite pet store.
They always go above and beyond!
Super friendly staff, always willing to assist! Our go to pet supply store!
They have a wide variety of pet supplies.
Staff always friendly and helpful. Small pets well taken care of. Bought both my parakeets there.
Such a friendly staff that is quick to help. Great prices and over all great experience!
The employees are always friendly and helpful. I enjoy going there for my pets needs.
Total reviews rating 4.7
199 Reviews for Pet Supplies Plus Erie 2023:
Review №1
2022-03-04My husband and myself shop here for a cat food their brand is an excellent food. We have three cats and they literally will not eat any other wet cat food other than the tuna recipe. And they eat the Redford dry food also our cats coats are beautiful their skin theyre very healthy definitely will continue to buy this brand every night 9:00 this happens to my home they know its time to eat. Thank you to all the staff for all their help and their extra effort during a pandemic your hard work is noticed. (Update) even after the pandemic they continue to improve more and more in the store great staff great place kudos.
Review №2
2022-01-15I love buying my supplies for my dogs here! The staff is always pleasant and helpful. My dogs really enjoy the bakery treats I bring home for them. I also love their curb-side pick up when Im in a hurry- the staff always includes a thank you note and a dog treat!!! Its a great feeling knowing that your business is appreciated 🙂
Review №3
2022-02-13It was very very busy today - some fun Valentines things for pets and their people. We had stopped for dog food and litter, but there was plenty of staff on hand to help. We were in and out very quickly, an added plus was sale prices plus 15% off entire order! Our favorite pet store 💜
Review №4
2022-03-05Place was amazing. Wish they had more fish and tropical selection. Otherwise my cats were very happy when I got home. They have so much there. I got to meet some pretty cool dogs too.
Review №5
2022-06-05The people who work there are very friendly and helpful. It is very organized and if I need help with something they are very helpful. Love this place and so do my dogs. 5 star from us.
Review №6
2022-06-15When I say wow I mean it. This place is absolutely crazy. It has everything you could even imagine in a pet store. Let alone they had a really friendly and assistive staff to help me pick out the right kind of dog food suited for my pup! Amazing experience!
Review №7
2022-05-23Customer service is always exceptional. They have quality products and go above and beyond to make sure your pets are taken care of.
Review №8
2022-04-12It is closer for me then petsmart but the prices are just as high, I just cant figure it out why dog supplies are so high, it makes it hard to give your pet the best foods and treats you would like to buy for them!
Review №9
2022-06-02Love this place, only dog wash facility we’ll use in town, the staff is always polite and welcoming :) oh & they have the best dog cookies!
Review №10
2019-08-10Great location, very tidy and well-organized store with friendly staff. The dog bathing area was clean and easy to use. My only complaint is that the prices on some of the dog toys seemed pretty high. I compared them with online retailers and they were a bit pricier in Pet Supplies Plus. PSP is a large chain, so I expected the prices to match other large retailers. I was surprised. That being said, the variety of toys and food was great. The dog bathing station is very convenient.