Kerbside pickup
Yes
PetSmart in Lebanon
Categories
Location on the map
Lebanon, Lebanon County, Pennsylvania, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 717-273-8070
Site: https://www.petsmart.com/stores/...
Site: https://www.petsmart.com/stores/...
Opening hours
- Monday:9AM–6PM
- Tuesday:9AM–9PM
- Wednesday:9AM–9PM
- Thursday:9AM–9PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:10AM–7PM
PetSmart in other cities:
Comments (199)
As I explained earlier, I just went to Petsmart a few days ago and I needed assistance various times in between the three associates that help me they did an excellent job in helping me locate my dogs food, a new filter system for my fish JB, were very helpful and took the test of the water that I brought to them for my fish, and the girl with the check out was extremely nice
Our local Petsmart always has what we need. If you need rabbit, cat, dog food and supplies...they have it.
Usually BOPIS. picking up is very easy. The order is always correct. In and out quickly. Website is a pain
We were able to find everything we needed for our new kittens.
$35 dog pillow for ONLY 10 bucks! And we dont even have a dog! But we love a comfy pillow💯
Not enough employees. Waited way too long in line. Glad I didnt have fish this time.
Super cool guy helped me with cat food and we talked about reptiles for a while. Cool guy.
Rebecca did an absolute amazing job with my dog Chico. He is not the best around people but she said he did so well. I will defiantly go back to her again. Also will recommend to everyone I know. Thank you so much for doing a great job on my baby!!😁
The staff was very helpful and knew where to find what I needed.
Enjoyed our visit. It was clean, and they had everything that I needed for my bulldog in stock. Sarge is sporting a new red Kong harness, and he also got a new short blue leash for more puppy training. Blue Buffalo beef dog food, 2 toys, dental chew sticks, a grooming brush and a toothbrush kit. My daughter is trying Blue Buffalo kitten food and got her kitten a toy also. Great things on sale too. At check out the cashier was very friendly, and enjoyed when Sarge tried to scan himself out. Great staff here too.
A pet store that has it all! Friends of All Animals 1st year gift wrapping and sells some handmade gifts n toys for cats n dogs I am a volunteer for them Pet Smart was generous to allow us to be there
DONT TAKE YOUR DOG HERE MY DOG WAS INJURED AT GROOMERWhen I pick up my babe from groomer this what I get back when I talk to Kat the groomer she tell me oh I forgot to tell you but I’m going to transfer to a manager to see what can we do manager was so rude didn’t care at all worse experience ever
The employees are always so pleasant and in a good mood. I buy with confidence because they have an excellent return policy. I have returned many toys and even treats that my spoiled cat was not fond of. I wish there was a bigger selection of toys. Over all I go here for all my cats needs.
Pups were very comfortable
I like to shop at this location. They have a wide assortment. Very friendly staff.
Thank you pet smart for being there for me and my husband so that we could get everything together last evening so that we could bring home our new kitten to our home ,we picked her up today.
The stock person I had received help from was very helpful to me.
Large selection of toys etc. Employees are friendly and knowledgeable.
Reptile care given to costumers are not correct. Reptiles are not being fed or cared for properly. Highly recommend Petsmart to hire employees with reptile knowledge. I there today and one of the employees sold a snake to a couple and gave the wrong information for the snakes care. I own several snakes and the care given wasn’t accurate. I helped the couple with the correct care for the ball python and the employee was annoyed. And when we told the employee the frog looked sick she said oh well it wasn’t feed for 2 two weeks. Unacceptable care for their animals/reptiles.
The staff is very knowledgeable, friendly, the manager informed us that they price match anyones price except third party sellers. The prices are already very competitive and they let you bring your pets in!!! What more can you ask 😁
Could have had better service.. employee actually appeared to be dodging me when I clearly wanted to buy something from fish dept..ok.. to revisit my review.. seems a new/ better crew of workers there.. on a few occasions I needed crickets which is same area as fish.. jumped right in and asked if I needed crickets.. very prompt service.. now I find myself stopping in often
The gentleman that helped me was very knowledgeable about the dog hip and joint meds.
Went in for cat food, selection was low but otherwise a normal visit to get cat food.
Couldnt get everything I was shopping for but, because of supply chain issues.
If your looking for a good place to buy fish dont go here.They are extremely violent when getting the fish, and even when they tell you the those 5 fish cant be in the same tank together the continue to bag ALL of the fish in one bag.Which can cause a fish to stress and isnt healthy.Also when an employee sees a fish that is almost dead or dead dont just leave it in the tank take it out.And if the fish is moving just by the current of the filter dont leave it in there and just say oh Oh well its still moving. It was so obvious the fish wasnt alive it wasnt moving at all and was just moving by the current.If you dont know how to take care of fish or even sell them dont sell them at all.
I’ve had my dog groom there before and had no issues however that groomer no longer works there. So I asked for an experience to groomer that was good with medium size dogs and the girl had quite the attitude when I picked up my dog only to find out that she was not able to groom the dog at all or trim the nails. She said she was only able to give the dog a bath (and charged $60 for a bath!!) because the dog bit at her. The whole grooming last time was $82 !!?? If she had the attitude with the dog like she did with me I can imagine why the dog did not like her! Would not recommend Pet Smart for grooming!!
Only place that has cat good but can food is hard to get
Nice clean store with friendly staff!
Best place in Lebanon County for pet supplies
They are literally always out of bugs for reptiles. Poor selection of options. Almost always out of stuff even when Ive gone in the same day as the order came in. They limit you to only 100 crickets which isnt much when you have multiple lizards. They havent had hornworms, super worms, and wax worms in months! Pets arent taken care of well at all and when you say something that they should check on them they get snappy and rude with u. Its not our fault that we need to tell you to do your job! Your far better off going to breeders for any reptiles or bugs. Dont go here!
Probably o e of the least helpful ones Ive been too. Also if you want to adopt a pet it isnt quick at all!!!!! And hardly no one ever gets approved ever.. they want these animals to have homes (the cats especially) but they want too much personal info like income, if ya rent or own a home, and employment, etc...... I felt like I was applying for a high end job lol its bull soo if you want to get a new pet ur petter off going to the humane society in your local area...
Had everything in stock I went there for and service was excellent
Pet Smart Lebanon. Terrible! Incompetent grooming and management! If I could give it less then 1 star I certainly would. May I suggest some employee training as well as management training. I will Never go there again. When people say there Terrible believe it!
Luv this place can always find what I need n if they dont have it they will order it in for you. Plus my dog love the groomers and likes looking at fish when she goes with us
Please be carefully when picking out chew toys for your puppy! Read the warnings!! Manger could care a less when I bought to his attention!!! Does Petsmart really care about the products they are sell to our pets, which are apart of our Family??? READ THE WARNINGS!
To many dogs there on the weekends. Did find the items I went for
Great buys on Halloween toys. Picked up some dog shampoo.
Everyone was very nice. My brother and I came in about two or three times with bulbs that were broken, the staff was extremely patient and kind. One employee,K was especially helpful and showed us an alternative to the bulbs we had previously exchanged. This PetSmart deserves a higher rating!
There was a issue with a item I purchased. The supervisor was quick to help fix the mix up. Always great and friendly service. Do a lot of my pet shopping there.
We love Kat and how she treats Lulu. She does a great job and Lulu loves her. The last treatment she gave her for shedding and dry skin is terrific. Thank you Kat.
Petsmart always has great deals! I also love that fact that if my pet doesnt Ike the treat or food I can return it with no questions asked.
I got my leap off gecko there which I was unsure about but he is healthy and active super pleased.
I love PetSmart! The staff are very pleasant and welcoming right from the very start, when you enter the building. Which you can truely see how Compassionate theyre about there occupation an what that truely entails. Like being able to help and care for all kind of variations of animals. Plus they even have decent prices throughout the store and staff always being able to assist you and your animals so they get the best quality care around. Which I just wanna say Thank you for being an amazing store.
This is a nice Petsmart. Clean and bright. The fish look fairly well taken care of. Supplies are usually filled and its busy. Checkout staff are usually not that friendly. Floor staff or polite and helpful. Pets are welcome and usually some in there. A good place to go.
Took our pet to the grooming department. Wonderful reception, fantastic job, friendly service. THANK YOU JENNY!
Went to this location to get pet food, we were held up by construction and ended up arriving just before they closed. we went in and the first set of doors were open and the second set wasn’t opening. there were still people inside paying and shopping, so we assumed they weren’t working. we tried to get the attention of a dark haired employee and she told us we couldn’t come in, that they were closed. we were standing at the doors confused at 7:01 as they closed at 7. what could have been a 2 minute trip today will become a 30 minute trip tomorrow at 6:59.
I have been a PetSmart customer for over 5 years. I have purchased all three styles of collar tags (Regular, Adjustable and Double-thick) and used them on 8 different dogs. I have never lost a tag that wasnt lost with the collar. Even after 10 years of abuse the tags are still clearly legible and in good condition. My dogs have ranged in weight from 60 to 85 pounds and run free on the farm often. Collar Tags are the only tags I will ever use.
The employees were extremely helpful and willing to give information. As someone who just recently got their first dog, this means quite a lot. Friendly, warm atmosphere and if I need any supplies at any point, Ill be coming here.
Friendly service and well staffed for a chain store. Associate was well informed about fish and helpful.
Nice place. Helpful employees.
Loved always clean and love seeing the pets
Very friendly and knowledgeable staff. They are extremely helpful anytime I have questions about food brands for my German shepherd or training issues. They have helped me pick out all kinds of collars and leashes. Love it here!
Puppy training found lacking. only one teacher. not communicative. missed several classes. failed to respond to many calls. seems unable to accomodate private lessons as advertised on wesite. would not use again.
Friendly staff and a good selection dont make up for the extremely high prices and often long checkout lines. Also, while I get the sentiment behind their pet friendly environment, Im not a fan of huge dogs with inattentive owners knocking my human babies down or trying to mount them. Perhaps a few security guards would help.
I was extremely impressed with the service and kindness of the staff especially the store manager named Harold one day when i got off of work i had to try my best to run to the store to get dog food for my pup ( everything is closed by the time i get to it due to the virus) i explained to Harold where i worked and that i had to get dog food he was so kind and let me in to buy what i needed eventhough they were about to shut the doors its the little things that make the biggest impact on people those acts of kindness cause a chain reaction. I definitely recommend this store.
Kate at the kitten adoption center was super nice to me, and the store is really nice and clean. Also my cashier was so friendly he made my whole day better. All the associates are very friendly, and helpful.
Usually fond everything I need for our fur baby.
Love taking my dogs for a trip to pet smart to get them snacks and a new toy. They always have a great selection of holiday collars:) The staff is always friendly and always ask if I need any help looking for an item. They always offer my dog a snack at the check out:)
My curbside order was filled quickly, in way less than 3 hours, it was correct, and brought out by a friendly associate. I’d order or shop here again.
As with many businesses dealing with the lazy pandemic folks not wanting to apply for positions, petsmart is really holding up their own which i am truly thankful.
I love the convenience of the location. I love the size of the store. I love the rewards systems and the services. What I dont love are the insanely high prices. I realize they do a lot of electronic coupon discounts but the deals they have worked out with the manufactures are not affordable.
Was very disappointed with customer service and when ask to see something I was told that they could not get the item out for me that I could only see it through the critter keeper. And then when I asked about crickets I was told that there were only the small boxes left. Was very disappointed with the every time I go in for something they are always out of these items. It not just this location its every location that I have been to.
Staff are great love how they always say hello when entering and always great customer service...one negative lol always sold out of crickets lol but its all good ...😊
They are very helpful was in on 10/302015 and was all so in on Tuesday of that week. I always have shopped their the groomers are amazing and good prices. The groomers listen to you and give you a run down on the packages and the prices and in detail tell what you is included in each package. The mangers are all so great. I have had no issues with the mangers either very easy to talk too. Thanks pet smart you all are wonderful
Went to go shopping with my 84 year old mother whom cant walk far and they have NO electric carts for the handicapped. So we had to take our business elsewhere.
They have a cool spider and some cats you can adopt for $75. Come to think of it I belive the last I checked the Merchandiser had numerous free cats available that even had all the necessary surgery performed.
This a great store for all our needs for our cats, selection is good and the staff is friendly and professional
Store was nice and clean. Good selection of products except their pond section which is tiny. They have a few baby koi not many. I didnt buy any fish as they didnt look the healthiest. Customer service was very friendly.
The store was clean and the staff was super friendly! Charlie even got a treat at check out
I made an 8 AM appointment online for the grooming salon two weeks ahead. I had never had my dog groomed at PetSmart before. I thought Id give it a try. The day before the appointment, at 1:30 PM, someone from PetSmart called to ask me my dogs weight. Apparently the groomer I was scheduled with only grooms dogs 40 pounds and under. Well, guess what? My dog is 45 pounds. So I tried to reschedule. Of course, the other groomers were booked all morning. Why did no one check on this before??? I got an emailed reminder from PetSmart two days prior to the appointment. Surely someone couldve checked my dogs weight then as well. Or, better yet, I couldve been asked right after I made the appointment! I definitely wont be making another appointment there. Ill go where theres better customer service.
The staff is very friendly and very helpful. Someone always asks if we need help with anything, and will always help when it is required. My only objection to PetSmart is that the items we require are often more expensive than on Amazon or online. Even things like wild bird food or aquarium equipment. I’m talking about the same brands/products, but through another vendor. I’m not sure why that’s the case.
We bought a rabbit cage here and the cage didnt come with the right pieces. It had 2 front panels and no back panel. I needed the cage in a hurry but they didnt have another one in stock nor would they be getting one anytime soon. Kayla was awesome. She contacted another store and was able to get me the cage in the timeframe that I needed it! They really went above and beyond for me. Great customer service!
Always happy with the customer service there and I think its great how they still help out and help you unload toi your car.
Been sold already dead fish from them, sick reptiles, and generally the things there are in tiny cages and unwell from stress or such, as well as they never seem to have enough live mice and Ive never seen rats, so if your snake eats live food that may be difficult. By the way its a female only store but its not unheard of to get two of whatever animal one ones a guy somehow so its best to check.Still better then Petco though I cant deny that.
I just love this store!! The prices do need to be reduced at least by 15 percent. I encourage them to allow the pet owners to be involved in the bathing and grooming process. Pet parents should not be allowed to leave their pets out of their sight during personal hygiene care.
Really like their customer service today with getting my families new pets
If you want a great groomer with a great personality and smile, see Tiffany in the Grooming Department. We left our other groomer just to try one time at Pet Smart. Well somebody was looking over us. That is when we met Tiffany. It is way more expensive, but worth every penny. Sometime you wonder when they will be done. Tiffany pays attention to every detail. Your dog does not leave the table unless she is satisfied. Wonderful young lady.
My dog likes this place more than me. Unfortunately we have come by repeatedly to find them sold out of what we needed.If you tell me you sold out in a day, more than once, why not just order more inventory? 😳
Well this is Petsmart but my Lady thinks its her own personal place. She loves to shop for snacks and toys and visit the pets they have to offer. Clean store and helpful staff. We love it!
I can bring my K9 into the store and he can pick out the toys he likes, along with enjoying the ride there. The staff is friendly, courteous and knowledgeable.
Wont groom my dog because they thought he had eye infection, but its from having a droopy eye as a puppy. Charged $67 for a dog bath🤬 but only would have been $110 for bath, cut, and nails done. NEVER returning there.Have to find a new place to get food and crickets for my bearded dragonWould give negative stars if I could
I brought my pup out for some socialization and ear drops. Its always nice to go to PetSmart with her and check out all the fun stuff. Sadly the were out of the drops and the other brands too. This is the only reason for not 5 stars.
Extremely informative. My daughter is bringing home a tadpole and I was clueless about the process. Liam took me through step by step the ins and outs of what to do, what to expect and how to have a successful experience. I was really impressed by his knowledge and look forward to the whole process of transformation. Thank you PetSmart
I may be biased because if my love for my furry family members but I never really purchase anything in Petsmart. Im not privileged or knowledgeable enough to know about the inner workings of the company but I have heard odd some gruesome stories come out of the massive pet chain stores. For that reason alone I never purchase anything from them. The 2 times I have been in one over the last 4 years has been when I had my sons with me and they wanted to see the fish.
I like the convenience of the location. But i took my dog in a few days ago and she had razor burns on her from the grooming salon. And i was so furious i dont pay that kind of money for my dog to have razor burns? Or to sometimes bleed even. Next time Im taking it to the store manager. Its not all the time? But when it does happen? They dont ever acknowledge it or apologize.
Ease of ordering on line and pick up at store with prompt, courteous customer service.
The manager was very rude to my husband. He was trying to buy fish for a new tank. At one point she refused to sell him any. He tried telling her he had lots of experience wuth new tanks. At the end she sold him some but not all that he wanted with no guarantee on them. We will find a new place to go get fish and a new place to get all 3 of our dogs groomed.
Didnt have the Instinct food they claim to carry, and reptile food besides crickets are lacking, one of the superworm containers had nothing in the bedding except a few dead ones. Only positive notes were that the one dog food they had they price matched at 9 dollars lower without question, and staff is always friendly.
Took both my dogs in fir a first time grooming and they did a great job.
Staff is always available, super friendly and very knowledgeable.
Very expensive cat food, wet or dry.
I really believe that the workers in the store are very friendly and knowledgeable of the different pets. Now me having an exotic pet really helped because some places dont deal with exotic pet. I do wish thought the prices were not so high butt you pay for the service.
Courteous and helpfully employees. Very clean and organized store. Like shopping there.
Price matching and accepting competitor coupons makes this a go to store for me!!! Great selection/stock has been pretty consistent. Love the new rewards program.
Tiffany did an awesome job grooming peanut. Liked how I was anole to grab a same day appointment. What I didn’t like was the fact that after dropping him off I get a call that they checked him out better and found a few fleas. Ask if I wanted shampoo or frontline because for the safety of the other dogs he had to be treated. Fully understand but what I paid for them to put one application on him they sell for 3 applications I should have been given the other 2 application. Then to find out bath and frontline was only given after haircut. You would think bath would of been first, to protect the other dogs.
Great place. Little pricey.
Very nice staff, very organized store, it was buy 1 get 50% off of bedding so i liked that and i love shopping there for my rabbit. Its the best place to shop.
Love PetSmart over Petco. The people are friendly and know a lot about the different animals. Also love that they have cats and dogs in store to give a home to where as Petco does not.
Very friendly people. They were very helpful. Said they help me find and fit a harness for my dog. They go out of their way to be helpful. Store is clean and organized.
Great service, my dog looks like a puppy again, rather than a shaggy yeti.
Have all my pets needs. Have some beautiful cats that need adopted. Even cats need a safe loving home.
Bright and clean. Staff is friendly and the keep their animals for sale clean. They also have a nice variety of toys, food, and clothes.
Associate was very helpful we were looking for fish to fit the size tank and they were helpful on types that would work
If their were an option for zero stars that would be my rating. To many frustrating occurrence to mention. I dont have that much time.
Not a bad store for pet products. There is a large variety of pet goods to chose from. Some of the prices can be a little high, but they will price match if you ask them.
The people are very personable and they were great in helping us choose all we needed for our fancy mice
Your average per smart. Nothing special or bad. Just a quick stop to pick up food. GO SUPPORT LOCAL STORES LIKE BRANDTS IF YOU HAVE TIME AND THEY ARE OPEN.
Great staff, super friendly and very helpful. The girl who assisted me today was awesome, she was very knowledgeable and I didnt feel pressured to make any unnecessary purchases.
I’ve ordered PetSmart for every one of my fur babies for nearly 18 years. These tags are beautiful, durable, and worth it!
We just got a bearded dragon from this store and a woman named josie helped up she was very informed and answered all of our questions. I was very pleased with the service we got.
This is the best PetSmart Ive been to. The employees are very helpful and go out of their way to get you the best deal! The puppy classes are great!
Great place for pet supplies but wasnt stocked the best last time I was there. Many of the animals were unavailable.
One of my favorite places nice and neat I have purchased my first leopard gecko
Good shop, nice selection of fish and dry goods. Cannot speak towards any other departments outside of aquatics since I only shop in that department.
I am an animal lover and I love this place for food and supplies and just to check out all the animals they have
Great customer service. They were quick to answer my questions and show me the products I needed for my puppy.
Would give a zero if I could. Ive been taking my dog here to be groomed several years. Today, things were very different. Physically examined my dog before I could leave? Refused to groom another small dog because he was scared? Clipped 3 of my dogs nails before they decided he was too stressed to continue? Are you kidding me? If you dont want to work, dont come in! NEVER take my dog here again!
Love bringing Bentley to Tiffany!!
The grooming is excellent but the accessories are too much spencil
Love this petsmart one of my favorite my buddy always have so much fun because there is a lot of people with pets and customer are always excellent with us and the grooming are excellent too
I get my bird feed here I have no problem with it store As Nice clean employees are friendly
Tonite our dog had her nails cut by MARY. She did a great job and was good with our baby. Its the best job she has had in a while. Thank you Mary.
They do drives for the humane society and the staff is always so friendly.
I’ve been going here for years but suddenly they are beginning to over charge on there dog grooming services and my dog got his nails cut and teeth brushed the other day n it was 25$ and I don’t think they even cut his nails
This place over charge my friend and my friend didnt earn rewards points spending over $400 most of the pet products and toys are over priced. I will never buy there again sorry for my friend.
Typical store. Friendly staff. Good selection and prices
I adopted Chandler the bunny at PetSmart through the Humane Society of Lebanon County. I was pleased with the adoption process and to have found a new fur baby.
Sometimes it’s hard to find employees to get help with dog food in large bags! I am on a walker and it’s hard to grab those large bags of dog food myself! Always have to go looking for an employee!
DO NOT BUY FISH HERE! This is now the second time we bought fish here. First time was about 2-3 years ago, this last time about 2 weeks ago will be the LAST! Both times the fish we bought gave our other fish in our tank ick and killed them, as well as the new fish Dying. Stay clear and buy your fish elsewhere!Grooming department is also not worth it as well. We used to bring our dogs here but will not after our last appointment. The girl clearly did not know how to trim my dogs nails, and was not very friendly.
Purchased dog toy, collar and minnows this last time in. Friendly employees. Quick lines. Always helpful. Dog enjoys the toy.
They promot items on their webpage but do not sell them in the store my sister was looking for a pet passport and their webpage said they carry them but when we went to the store they didnt even know what it was
O absolutely love Petsmart. They are so much better than Petco. I love seeing the cats. So many choices on items. A great place to go.
Helpful staff even with being shorthanded
They are pet friendly I just love the place they got great deal on every dog supply you need or any animal name that you have also you got family service theyre totally awesome cool place to visit with your pet
Petsmart in Lebenon has such a friendly caring staff! My pup loves going in the store to check out all the new toys and treats!
Brought our dog in for the works. Rebecca performed a great job on him and his nails, and also very satisfied with her reviewing what she had done.
I buy everything I need at Pet Smart. Food, Treats, Grooming Products, even her bed. I wouldnt go anywhere else. The selection is fantastic!
Love shopping there because they always have what I need.
Better then micdonald they are nice kind and sweet and there great with all pets
I love going in there and looking at all the animals they have
You can get pretty much anything there for your pet but more expensive
Great selection of various products for animals. Pricing is a bit high and sometimes the floors are not clean from messes made by other customers animals.
Very great selection of pet needs and fish needs only needed one small gold fish but the person was still there to help me
Great store that allows your pet to accompany you. Great service and fair pricing.
Ashlynn is one of the best groomers. Does a great job with our lab.
Friendly and helpful employees. Good selection. Curbside pick-up available.
Great personel miss our dog trainer though but overall always stocked and always have every selection for what ever need plus more.
Love this store cause you can bring your fur babies in with you! Love looking at all the animals!
Awesome place super friendly staff and dont get me started on how much I love the Do your own bath with their supplies for only $10 its awesome
Absolutely terrible. If you want your grocery bill to be $200 higher then anywhere else then by all means shop here. I wont ever again set foot in that place. What a joke of insanely high prices.
Bellas (mini schnauzer) 1st visit to PetsmartWent well, she found Merrick HealthyWeight Management kibble, treats & a newHarness.
Very nice, always clean and friendly staff. Groers are quick with nail trims and dont usually have a wait.
Went to shot clinic. Organized and fast. Great staff
Great for almost all animals but prices are higher than other places for same thing. Cashiers always polite.
Good place t shopVery nice people there
Very clean employees are well mannered and helpful also high spirited
Clean store. Pleasant and helpful employees. Laid out nicely so finding what you need is easy.
Employees are very helpful, average pet supply store.
I take my pup to get her nails cut. Very nice, quick, and friendly. Cheap too
PetSmart has everything I ever need for my lil guy. I even sometimes order online and pick up in store. Get the online special deal you dont find in the stores!!!
Great store! Friendly staff and groomers! Good sale prices! Great variety of pet foods and toys!
Love that place! Had dogs & now adopted a cat from them. Shes the cutest. Not sure who rescued who..
Good store with great staff. Adopt a animal today!
I shop here all the time. Its my favorite pet store around. I never have any problems at all here.
Prices are on the high side, need to learn some customer service. They didnt have what we were looking for and not a single person asked us if we needed help.
They are very nice to you very friendly to there customers I love when they have stuff going on for the pets
Clean store, nice staff. Grooming team is wonderful with our dog.
Found the treats that my cats like and better yet they were on sell. The service was excellent!
Did you know that if your dog does not like the food bought at Pet smart, you may return it? How great is that?
Customer service is great, selection is always ample.
No one around to help you, finally found someone and he was in a hurry, not very helpful
Friendly cashiers. Since they price match chewy, I wish they would just charge you chewy prices instead of making you show them your phone...
Great selection, but outrageous prices.
Decent selection of products. A lot of the reptiles/amphibians are crammed into way too small of enclosures though.
The people were very courteous very helpful very patient and decently priced
Plenty of supplies for our pets
Nice store. Fair location. Didnt need help, so cant speak for customer service at all.
Nice clean friendly staff can take ur pets in gets a A++
I applied to adopt Meeko I hope to get approval from Pet Smart
Good source for supplies but I personally wouldnt buy any pets from a retail pet store.
Great service as usual! They have very polite staff working there.
Food is getting more expensive. Wish they had cheaper chew toys.
Great place for all that your pets need! Friendly associates
Great place for all your pet needs.They do a great job grooming and treat your pet like their own.
A little pricey, always nice checkout people, and you can usually find someone if in need of help.
First time my dog was at a doggie salon and she was treated so wellStaff was fantastic.
I love going here for all my pets needs!
Very nice store to get whatever you need for your pets
I love this place. All the animals and goodies u get to buy. Love it
Total reviews rating 4.2
199 Reviews for PetSmart 2023:
Review №1
2022-02-27The kids love to come and see all the animals. Staff is friendly, helpful and knowledgeable. Pricing is a bit high considering tjmaxx is around the corner and sometimes offers some of the items sold here at a much lower price. Overall, great variety of products offered at this location
Review №2
2022-05-28This store was very clean, organized and staff was extremely helpful. And all animals up for adoption seemed well taken care of!
Review №3
2022-05-21We sat at our table for 15 minutes and not one server came to our table. The irony of the whole thing is we were told they could seat us at 5:40 as long as the table was free by 7pm reservations. I said sure as long as we get served. I guess no one was assigned to our table so we got up and left.🤷♀️
Review №4
2022-06-09Great customer service! Best place to find pet food and supplies! Store is clean and well stocked!
Review №5
2022-01-19So I came here because my usual place was out of crickets, and Im so grateful I did! The information I was given on how to care for a gecko I recently rescued was completely wrong. Carly gave me a pamphlet on how to care for him, showed me their setup for their geckos in the store, showed me the correct heat and light sources I needed and gave me so much useful information that has helped my new gecko so much! The store had everything I needed and Carly was amazing at answering all questions and showing me what I needed.
Review №6
2022-04-09I like the place as a shopping site. I am disappointed with the dwindling supply of many cat food items. Please, we need to get back to the pre pandemic supplies. That said, I like the layout and the friendly associates. Now, lets find a way to improve the merchandise supply on the shelf.
Review №7
2020-08-14Went in to get fish food, and came out with a hamster. The associate was very knowledgeable, and took the time to hold each one to find the best fit for our family. She recommended different things to me concerning food and a home for her, and we ended up with a perfect addition to our family! The cashier was also very nice, quick, and easy to talk to. It was a very good experience! And yes, I did get the fish food:)
Review №8
2022-04-20Associate help me find something that I was looking for by taking me to the item instead of just giving me directions that means a lot to me, shows they care and want my experience at the store to be a pleasant one.
Review №9
2020-09-13Loved the grooming done by Chase for Kona our Aussie wheaten!!! ! Terrific customer service!! Will definitely be returning!!
Review №10
2022-03-22I always find what Im looking for and usually find something I want to try. The employees are all friendly and ready to help if you have any questions.