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Phone: +1 267-888-6964
Site: https://www.publicstorage.com/se...
Opening hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–5PM
  • Sunday:9:30AM–5PM
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Total reviews rating 4.7

199 Reviews for Public Storage 2023:

Review №1

2022-04-16

I reserved a space earlier this week and went to store my items today. Melanie and Audrey were there to make the transaction smooth and easy. I had to upgrade the space due to the fact that the one I reserved was too small. Both ladies were very professional and quick to make everything go fast and explained everything I needed to know. I love the customer service here. Thank you Melanie and Audrey♥️

Review №2

2021-09-14

Paul was so awesome! He took really good care of me. I was having such a bad day and he literally made it so much better. I was able to not only upgrade my unit for free but the best price for it. Thank you so much Paul. You define what great customer service is all about!

Review №3

2022-06-23

Melanie was really helpful. She followed up with me when I made a reservation and was so helpful. She explained everything and was really kind. I def recommend Melanie if you need help or have any questions. She is great! She also made the process fast and simple thank you Melanie!

Review №4

2022-03-06

Viktoriya, who was filling in at this location today, was wonderful. Even though she was the only person working this day and had many customers to assist, she was extremely patient, kind, and very helpful. She assisted me various times, always with a smile on her face, and did everything she could to help me in any way possible. She made my time at the unit extremely enjoyable!

Review №5

2022-05-13

I recently had to upgrade to a bigger unit, and your associate Jovan, went above and beyond to accommodate me. He was very polite and even cleaned out the unit before I stored my property.

Review №6

2022-04-16

Storage locker got broken into and they didn’t call us. We found out after seeing that the lock on it didn’t belong to us. They said there’s nothing they can do. Completely unprofessional. Tons of stuff stolen and they did nothing to help us. Completely awful people who said “oh well”They also were rude about it all and uncooperative. Not even apologetic about not letting us know.

Review №7

2022-04-21

Melanie did a great job with setting me up and show me the different size storage units. She was very helpful

Review №8

2022-07-02

Melanie is a great person to do business with. Her customer service is always awesome. And very friendly

Review №9

2022-07-09

Ive been with this place for over 2 years, and their quality of service has gone down hill. Rent has also gone up about $100 with little warning.

Review №10

2021-12-16

Never done storage up to this point but the people at Grant ave made my first experience a great one. Paul took great care of me and made sure that I got all the answers to my questions. Would definitely recommend to my friends.

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