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Phone: +1 267-888-6937
Site: https://www.publicstorage.com/se...
Opening hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–5PM
  • Sunday:9:30AM–5PM
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Total reviews rating 4.6

199 Reviews for Public Storage 2023:

Review №1

2022-04-10

Stephanie was hands down the best customer service rep Ive ever dealt with. Kind, understanding, helpful, and even let me vent some frustrations with compassion. She could teach a course on how to deal with every type of customer!

Review №2

2022-05-02

This company has always taken care of us, The staff on site are always accommodating and more than happy to work with you! They make the storage experience a good one and if I need storage in the future they will be the ones who ill go to!

Review №3

2022-07-03

Ron was a great help to us in the process. He saw we had trouble getting our truck to the unit and he personally walked through with me to figure out the best way to get it in. We almost went somewhere else but because of that, we were able to use a unit here.

Review №4

2022-06-03

Ron was great and super helpful. He asked if we needed anything while moving and we were able to store things easy without problem. Thank you

Review №5

2022-06-13

Came in to the office to get my unit situated, Ron at the front desk helped me. Great service. Thank you again.

Review №6

2022-03-15

Staff is really nice. I just found a better cheaper deal here at this location. Ron was one who help me found my space for cheaper.

Review №7

2022-04-05

Ron and Kate was very helpful and also informative about the rental I was inquiring about and my transaction went smoothly. 💯

Review №8

2021-05-31

I’ve been renting on and off at the Byberry Rd location 15 years. It’s by far the cleanest property I’ve seen and the management teams are always friendly. I’ve had the pleasure of dealing with Stephanie recently and she has always greeted me with a smile and a hello. I had to switch to a larger unit and Stephanie made the transition quick and painless, excellent customer service. The new unit was clean and ready to go for my transfer. I absolutely recommend renting at this location, Stephanie will ensure your experience is a positive one. They also have a larger size selection of units in the area. My complaint is the poor corporate approach to constant price increases that are reviewed I believe quarterly, that is just taking advantage of the customers! All this does is put management teams in very poor positions, i truly feel for them. There are very few amenities so overhead changes minimally, without the customers you have no business.

Review №9

2021-09-16

Stephanie is amazing! So helpful and knowledgeable. She showed me my unit and everything was clean and ready to go! The process was seamless and I definitely feel more at ease after she explained everything to me thoroughly. Great location!

Review №10

2022-07-03

Ron was awesome. Quick, easy and very informative

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