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Phone: +1 215-809-3671
Site: https://www.publicstorage.com/se...
Opening hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–5PM
  • Sunday:9:30AM–5PM
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Total reviews rating 4.7

199 Reviews for Public Storage 2023:

Review №1

2022-02-08

I am moving and came into this location with my brother today to look for a unit and compare prices. I was not expecting to get one today but Crystal made it easy to choose one. She is very knowledgeable. Her excellent customer service skills along with her fast and friendly service made my day better. Thank you so much Crystal, If I could give this place and this woman 10 stars I would have. Keep up the great work.

Review №2

2022-06-22

The service here is amazing! Whenever I call or am on site looking for assistance, Im always greeted with kindness and I receive the best help. Keisha, specifically has been the person whom Ive come into contact with most. Her customer service and attention to detail is excellent! If ever I need a place to store my belongings, I would definitely come to this storage facility first and ask for Keisha.

Review №3

2022-06-04

I had a great experience with this place. Crystal was always available to answer my questions, and was both friendly and professional. I got a great deal on a one month rental of a large space. It was just right for the time we needed in between moves. I would highly recommend it, and it’s also just down the road from an excellent U-Haul place, also on Rodge Avenue.

Review №4

2022-02-01

“I was by the area today on my way to make a payment at another location, I came across this location and decided to stop here to make my payment instead. As I walked in I was greeted by the young lady in the front desk by the name of Crystal. She was very friendly and got me in and out very quickly. The office smells so wonderful and it’s very clean. I will be stopping here more often to make all my payments. thank you Crystal. “

Review №5

2022-01-11

The customer service here was phenomenal. Crystal went above and beyond to help meet my needs and expectations. She had great communication skills and She made my moving experience so helpful and she was very professional! I would highly recommend this location to anyone!

Review №6

2022-02-10

Completed all my paper work online , came into the office because I couldn’t find my unit. Crystal took her time out to show me where it is located and was also able to let me use a dolly to help me move my items in much quicker. Very great place.

Review №7

2022-05-10

Came today to purchase some small boxes because I am moving and I was greeted by crystal who was super friendly and and got me in and out quickly. She has very great customer service.

Review №8

2021-08-31

Couldn’t have imagine a worse experience. They allowed the unit to become utterly water-damaged, refused to cooperate with our insurance claim, ignored and dodged phone calls (and are continuing to do so), and refused to even handle the clean out of the hazardous, mold-filled unit, insisting that I do so myself. Worse yet, they threatened to charge me an additional month if I refused!The staff was consistently callous and rude. We lost ten thousand dollars worth of items, and are battling insurance over the absurd “seepage” exception, and not a single person at Public Storage has been anything less than completely unhelpful.Avoid at all costs.

Review №9

2022-03-12

Expect a minimum $50.00 raise in rent every 6 months. And while I was there they cut access hours by 3 hours per day. They definitely have a theft issue, people breaking into units. Maybe its the homeless living in units. So yes it makes sense to cut assess hours giving those living in there more time to break into units with no way to get caught.Tip: to cut down on break-ins you should have 24 hour access. Believe it or not this would cut down on theft because the possibility of getting caught is now there.Now you gave them unrestricted free range.

Review №10

2022-05-03

Stopped at the Public Storage on Ridge to get some moving supplies and was greeted by Keisha who helped me pick out all the supplies that I needed she had to go to the back to get them but she carried them to my car and even helped put them in my car for me as I am pregnant I appreciated her help and her kindness.

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