QDOBA Mexican Eats in Philadelphia
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Philadelphia, Philadelphia County, Pennsylvania, US
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Site: https://locations.qdoba.com/us/p...
- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–10PM
- Saturday:11AM–10PM
- Sunday:11AM–10PM
QDOBA Mexican Eats in other cities:
I’m writing this with great disappointment that you failed to provide the quality food and services for the third time even after several assurances from your team that everything will be of high standards. It was discussed in detail with an employee over the phone on the two previous mishaps with my catering order, and now again, with have another disaster. I am starting to believe that my business is not a valued customer with Qdoba.I have placed online catering orders with Qdoba in June, September, and now December. On each of the orders, I request a delivery time 11:30; however, on each order, the delivery arrived earlier than expected, even an hour before expected. Due to this, we’ve had to adjust the room location to accommodate your mistake. On each of the orders, I placed special vegetarian orders, and each time the order was missing, which caused a delay in serving my team. I also would like to point out how the Catering Manager did not want to speak with me even though I placed my order with Catering. I feel like I was pushed off to the store. When I spoke with the store general Manager Albert Thomas, he offered an apology but also threw the Catering under the bus by saying, “The Qdoba Catering order take did not specify the vegetarian orders.” I decided not to press the issue in the first two incidents, but my team just notified me that the entire tray of cookies was burnt and not edible. I can no longer ignore this and continue ordering from Qdoba Catering.I would like to know how Qdoba will make this right. I have rescinded my request to add Qdoba Catering as an approved Vendor to my company as my three experiences have been disappointing. #QdobaCaters #QdobaCateringDontCare
Place is in disrepair! Used to work for Qdoba when all local franchises where owned by the Charbonnets..We kept it very clean, hats worn gloves and good customer service..Now its just a dirty rundown joint with lazy no getter employees who dont care either way..witness one employee scratching his head and touching food afterwards- Bottom line place is dirty and I highly recommend another mexican theme fast food place just up the block where employees are attentive and keep place very clean..BEWARE OF PHILADELPHIA QDOBA LOCATIONS AS QUALITY AND CUSTOMER SERVICE HAS GREATLY DECLINED SINCE THE LATE 00S
Me and my best friend went there December 10th at around 8ish when i wanted to order a quesadilla the server had my tortilla below his waist holding it with his wet gloves (he didn’t change them, he just washed them off) which made me lose my appetite so I canceled my request & ate elsewhere
I stop there after going to the dentist on 1/11/21 in the evening. Everyone was pleasant, I tasted my food and it was delicious. I worked downtown for 4 years and never went in, and I regret that now. Food tasted fresh and seasoned well, and everyone was so nice. Thank you guys. I really hope this review gets back to you! Look forward to seeing you again. You’ve gained a new customer. 😊
I used to prefer this place over Chipotle because it was more value for the money. You get unlimited toppings for your salad including guacamole and queso without having to pay extra. Prices went up recently so I dont know how it compares to Chipotle anymore. I just chose to cook at home more often.
Worst restaurant I’ve ever eaten from. Food is gross. Staff is rude. Conical bad-minded people! All the food is mixed with each other and disgusting. Macaroni in the plant based meat. Real meet in the plant based meat. White rice mixed in the brown rice. Plant based meat they mix it with actual beef. Be careful if you’re vegetarian or vegan. I would give to 0 stars if it had the option to rate it as such. Food area dirty. A mess inside the restaurant. Go to the Bala Cynwyd location instead honestly!!!!
Every time I come to this location the workers are so nice and seem genuinely happy to help. MUCH better than customer service at the chipotle on the same block I continue to return for that reason alone. They should all be praised for their work because it isn’t just one of them who is very nice.
I DO NOT recommend working here, I recently fell at work and got a bad concussion and nobody helped me or asked was I okay all my “coworkers” just stood there and laughed as I was loosing my vision and as I became more and more lightheaded and dizzy. Moral of the store DO NOT trust nobody that works here because they are all nice in the beginning then when you hurt yourself and almost loose your life they think it’s so funny and they are so unprofessional!! The next day after the incident happened people were still laughing and gossiping about the situation as if it was a joke.. I will never work here again and I actually liked my job but I’ll never work here again if the people who thought me almost loosing my life was a joke..
Excellent service. My order did not have chicken in it on side, so upon calling The manager named Steven, was extremely nice, providing me A whole new Entrée, with free chips and Queso and insisted on getting a drink!m on side. A employee also watched my car bec i told them I was in rush due to no parking and didnt wanT to get a ticket. I mean, is this exceptional service or what? Phenomenal service! Thank you Steven and the team!
They have fallen off drastically. I’ve been holding off on this review for hopes that they’d pull it together but it seems as though once they hired all these new people, the service became terrible!! EVERY SINGLE TIME my mom and I place an order, our food is NEVER ready. We always end up waiting longer than the expected time, there’s NEVER an apology for our orders not being ready and get this...THEY ARE NEVER BUSY WHEN I WALK OVER THERE!!! Literally, never! It’s gotten to the point where I’ll wait 5-10 minutes just to give them extra time and our orders still aren’t ready!! QDOBA, DO BETTER!!!!
Ordered two burrito bowls with chicken. Apparently it was still on the grill when we ordered and the gentleman asked me and my wife to wait 5mins for the chicken to be done. No problem no hassle at all. It was just a 5minute wait which was very very reasonable. But to my surprise during checkout we were told we didn’t have to pay because of the wait. Though we insisted to pay, we were politely declined. Truly courteous and kind staff. The food was great too! Definitely recommend this place.
2nite, I walked in the restaurant feeling a lil down until I met the cook, server, and manager who turned my frown upside down. These guys were excellent, the service was beyond the stars that I could give them bc i would prob give a million+. Im sorry I forgot their names but the food and service were definitely unforgettable. Thank you guys for providing excellent, fantastic, wonderful, all the adjectives I could use to say that your service is beyond words. Continue bringing smiles to your guests faces bc trust me, I needed it. Highly, highly recommend. I LOVE QDOBA!!!!!
It was alright. First time eating Qdoba. Its feel as if there forcing ingredients and flavors to go with each other when it doesnt. The food doesnt mesh very well at all. I eat a lot of Mexican food and so called fake Mexican food and this is by far the worst type of fake mexican Id ever had. I rather spend $20 at taco bells than $5 at Qdoba. Employees were amazing but food was trash.
This place gets 5 stars not just because the food is insanely tasteful but especially because of the dedicated employees who will go above and beyond to make sure your time and order be it taken out or eating in, and you-their customer is presented with nothing less then close to perfection knowing it was time well spent. The manager (Monica or Monique?...) does and outstanding job delegating this establishment beginning and ending with acquiring a group of prompt upbeat friendly continuous customer service employees!! Great job you guys we will be back!
I had a long day and felt very appreciative tonight due to the quality customer service from the female with the bluish hair and another female with 2 large buns. Since it was close to closing time I was expecting to meet grumpy tired workers instead I received the opposite. The service was 5 stars but couldnt rate this place 5 stars because the bathroom was not stocked with toilet paper and the paper towel dispenser was not working.
This is the worst experience I’ve ever had at Qdoba. I placed an order through your website with the location listed above and this is what I received because they claim they were about to close, but I placed the order at 9:25 and selected pick up for 9:45. They closed at 10:00 pm which is unacceptable. That was more than enough time to make my food edible. They initially refused to make my quesadilla because the press was cleaned. This was a slap in the face. I didn’t pay McDonald’s prices to receive McDonald’s service. I paid $31 to receive quality food. I understand it’s fast food, but I’ve been coming here for years and never seen anything like this until now because they were about to close and want to go home. Maybe you should turn off mobile orders at 9:00 pm if orders placed after then is going to be unacceptable . I will tell everyone to no longer eat here.
I will never go back to this place again because although they have a really good menu and really delicious food they take very little care in the consideration for whom they hire and those individuals care very little whether anybody has a good experience at the restaurants or not. The last time I was at this restaurant I was in line ordering a quesadilla while the employee who looked like hed rather be somewhere else was slopping more food than would ever it fit into a burrito onto what was supposed to be my quesadilla with apparently no care whatsoever for what he was doing. In the middle of that, I got his attention and said yo buddy Im good forget about it. Never been back. this restaurant is a classic case of got too big too fast and dont really care about what the product coming over the counter looks like anymore. Next time you are in one of these shops try to figure out who is the manager. you will never figure it out because no one there cares more than the next person. which is why the food that comes out is inconsistent. besides that it was so delicious that I tolerated that for several months until I finally said I can no longer come into this place spending my hard-earned money and crossing my fingers as to whether I will get slop or good food today.
A large work order wasnt delivered within the window it was requested so I called to check the status. The manager was extremely polite and professional, apologizing for the delay and assured me it would be delivered ASAP. Not only did she bring the order herself, she said it was taken care of due to the mistake in delivering on time. Thats classy!
They are incredible. This is the first place we are eating at in Phily while on our honeymoon, I was having trouble with ordering since Ive never been before, but they were very understanding and kind. I jokingly apologized, blaming my lack of attention span on just getting married, and they congratulated my new wife and I and even went so far as to drop off chips and queso at the table. If I could rate higher than a 5 I would! Best choice for first honeymoon dinner ever!
I eat at this Qdoba when I want a quick, filling bite without spending too much money in Center City. The staff are nearly always helpful and jovial and the food portions are plenty. The eating area is a little dirty but thats expected with it being busy and in a crowded part of the city.
Im a poor med student that comes here probably more often than I should to eat, sit, and study. Dunno if that is kosher or not but the staff are always super nice and the food is amazing. Plus they have one of those awesome Coke machines that dispense tons of drink combinations (including the elusive Diet Mello Yello). Great place. Its always very clean and isnt ever too busy. Great spot. It either puts crowded coffee shops to shame or its shameful I study here; regardless, I love this Qdoba.
Very tasty, more variety than Chipotle and all ingredients are included in the single price, which is also lower than said chain. No more paying extra for guac! They do need to reformulate their brown rice, it tastes and looks like parboiled rice, and Im pretty sure it is. Go with white, youre not doing much better health-wise with parboiled. Otherwise this is a great fast-casual Mexican food chain.
Here food was so tasty and even I can say like more good like Chipotle ,I m been there many times but one lady was not giving food in good quantity, only one lady, I wont if that lady was in service else food was tasty and cheaper in cost ,,, sorry for my first review, I thought it was another restaurant given wrong statement , thats why now I m editing and posting,
Total reviews rating 4.2
199 Reviews for QDOBA Mexican Eats 2023:
Review №1
2022-05-06The food was good and fresh. The service was good. The only problem we had was the order we made did not match what they gave us. In other words the ingredients that were listed on the big board above their heads didnt agree with their behind the counter ingredients list for the same dish. They fixed it, but there was a lot of confusion beforehand.
Review №2
2022-02-03Not only is the service efficient the food was hot ,fresh and tasty.
Review №3
2022-07-07The food was great and the servers were great within it. The atmosphere was very nice and the aesthetic had a cramped but great and smooth pitch and point to it. I really loved the food and everything about it was amazing.
Review №4
2022-04-20Stevan and Chanel were the best! The friendliest gash casual establishment I’ve ever been to. If you’re looking for a quick/lunch dinner, this is the spot!!!
Review №5
2022-06-07Had two awful experiences here - service is terrible, order was wrong (in multiple ways), employees clearly dont care at all about what theyre doing. The only way i could explain this much rudeness and this many mistakes on a dine-in order is that theyre doing it intentionally (perhaps going out of business or dont like what I look like). Stay away from this place.
Review №6
2022-05-19The impossible burrito was ok at best but the service was HORRENDOUS. the cashier was extremely rude to me for our entire 30 second interaction which shouldnt happen in that short of a span or at all.
Review №7
2022-06-19Food is freshly cooked and prepared right before your eyes offering an authentic Mexican American or Tex Mex experience.
Review №8
2021-07-31Great dine in experience. Wonderful food.Qdoba menu has always been mouth watering. We ordered a Veggie bowl today with spicy queso sauce, guac, sriracha dressing with chips and the combination turned heavenly. The portion size too was very sufficient and fulfilling.Whenever we go to Philly downtown, we always break at Qdoba Walnut st. We receive excellent service every time we go there.
Review №9
2022-06-28I come here often, food is always delicious and the staff are friendly.
Review №10
2022-01-21Service is still trash. Just walked over to pick up orders for both my mother and I; the 2 young ladies (unfortunately I didnt catch their names) were just standing around, did not acknoledge me. When the one girl finally did, she didnt hand me my orders at all she just dropped my orders on the counter and walked away. This how yall treating customers now???