I took a box of super 8 old movie reels here to get on DVD. I received 2 DVDs containing the material, and 3 copies of each, for a total of 6 disks, for over $250. I placed each disk into a DVD player to make sure each brought up a menu and started to play, which is what he asked me to do. I was busy, and did not entirely watch the DVDs until a year later. I played one until about 3/4 of the way through, it hung up in playback and wouldnt advance. I discovered the other disks were the same, much to my chagrin, and contacted the owner about getting new disks made. He was very upset at this proposition, especially since I waited so long to entirely view them. I said maybe the batch of disks were just faulty, giving him an out, but he said no, thats not it and proceeded with about every other excuse. He said the eye on my DVD player was dirty or faulty. I said I tried my computer, DVD player, and Playstation, all with the same result. He said then they are all bad. (Weird that any other DVD played fine though.) He finally agreed to look at the disks, after much complaining. I went back in and gave him the faulty disks. He looked them over and said they were scratched, and that I must have played these repeatedly and wore them out already. I said I only tried them once. (These scratches were the barely perceptible ones you see on any DVD surface). After some grunting and him-hawing, he took the DVDs and made new copies. He claimed they all worked fine on his player. When I picked up the new copies, he said that I either needed a very high power, expensive computer and software to run his DVDs, or a specific model of Magnavox DVD player for $80 at Walmart. I said I sort of expected these to work in any DVD player, and if that was the case, he should have mentioned it upfront. Just a few disclaimers: The DVD cases he had the disks in were used, torn, cracked, etc., maybe from a rental store that went out of business? None of the cases were alike. The disks may have been re-used or re-recorded on as well. The one disk was obviously warped and made a funny noise when running. Maybe if they were re-used this is why they already had fine scratches? The disks had a label on them that had cartoon doodles as clip art. Kind of cheesy. Anyway, I just did not receive a quality product, and unsatisfactory service after the sale. Unprofessional and amateur. I felt I paid a pretty high price to get a few low quality disks that didnt work properly.
Total reviews rating 3
1 Reviews for R G Recording 2023:
Review №1
2016-02-10I took a box of super 8 old movie reels here to get on DVD. I received 2 DVDs containing the material, and 3 copies of each, for a total of 6 disks, for over $250. I placed each disk into a DVD player to make sure each brought up a menu and started to play, which is what he asked me to do. I was busy, and did not entirely watch the DVDs until a year later. I played one until about 3/4 of the way through, it hung up in playback and wouldnt advance. I discovered the other disks were the same, much to my chagrin, and contacted the owner about getting new disks made. He was very upset at this proposition, especially since I waited so long to entirely view them. I said maybe the batch of disks were just faulty, giving him an out, but he said no, thats not it and proceeded with about every other excuse. He said the eye on my DVD player was dirty or faulty. I said I tried my computer, DVD player, and Playstation, all with the same result. He said then they are all bad. (Weird that any other DVD played fine though.) He finally agreed to look at the disks, after much complaining. I went back in and gave him the faulty disks. He looked them over and said they were scratched, and that I must have played these repeatedly and wore them out already. I said I only tried them once. (These scratches were the barely perceptible ones you see on any DVD surface). After some grunting and him-hawing, he took the DVDs and made new copies. He claimed they all worked fine on his player. When I picked up the new copies, he said that I either needed a very high power, expensive computer and software to run his DVDs, or a specific model of Magnavox DVD player for $80 at Walmart. I said I sort of expected these to work in any DVD player, and if that was the case, he should have mentioned it upfront. Just a few disclaimers: The DVD cases he had the disks in were used, torn, cracked, etc., maybe from a rental store that went out of business? None of the cases were alike. The disks may have been re-used or re-recorded on as well. The one disk was obviously warped and made a funny noise when running. Maybe if they were re-used this is why they already had fine scratches? The disks had a label on them that had cartoon doodles as clip art. Kind of cheesy. Anyway, I just did not receive a quality product, and unsatisfactory service after the sale. Unprofessional and amateur. I felt I paid a pretty high price to get a few low quality disks that didnt work properly.