Roof Gurus in Philadelphia
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Location on the map
Philadelphia, Philadelphia County, Pennsylvania, US
Site: https://roofgurus.com/philadelph...
- Monday:9AM–4PM
- Tuesday:9AM–4PM
- Wednesday:9AM–4PM
- Thursday:9AM–4PM
- Friday:9AM–4PM
- Saturday:Closed
- Sunday:Closed
Roof gurus put a new roof on my garage, which is separate from my house. They showed up on time, were dressed alike in clean uniforms, and worked without stopping until the roof was finished. They cleaned up everything when they finished, were polite during the whole thing, and I think were exceptionally professional throughout. This was not an inexpensive job, but I feel they did an exceptionally good job.
Roof Gurus came in during the proposals process and ask me what I wanted and said yes we could do that. Whiles others were telling they don’t recommend this or that. They were on time and when they left and had the project completed you did not know they were even here.What really impressed was the thoroughness if there work they actually removed the siding in the dormer the correctly install the step flashing. I wasn’t expecting that!!!They work with while I worked with the insurance company!Awwwwwssssssssome organization!!
I called to fix a leak in my roof. Water is on my sheathing about 1 foot wide by 2 feet long. Out came a guy who was very nice and told me I needed a new roof on my dormer and new siding to fix the leak. I was quoted $2,800. I called back a few weeks later to ask a question and the same guy answered and said he could do the job for $2,650. I accepted and sent a deposit of $800. Few weeks went by and they came to perform the job. During the work just before it was finished, I get a call that additional work was required.. which will cost $650. Obviously I paid so they could close up the roof. From what I saw, it looked like a good job. I talked to one of the guys doing the work and said this will definitely fix the problem and to call them if there was a problem. Well, the first rain after the job was done it was leaking. I called back, and was told there may be some water trapped and it may not have been because of the current rain and to let them know if the it continues once it rains again. It rained and is still leaking. I played phone tag for about a month, and the same gentleman came out and said that I would probably have to have 1/4 of my roof replaced... Another $4,700. The guy that came out was super nice, I just wish the problem was diagnosed correctly. I still have a leak in my kitchen.
I have used this company in the past, for roof replacements on my rental properties. This time I had them install a new roof on my home. My home has a large complex roof with several elevations. They arrived on time and performed the replacement in three days. They did a great job, on time at the price quoted. The work area was left clean when they were finished. This is the only roofing company I would ever use. I highly recommend them.
The Roof Gurus trimmed the trees causing roof damage to my parent’s home. They replaced the roof with a rubber roof. The team of workers worked hard and were on time. They also took the awning down for porch roof repair. The team put the awning back up securely. Thank you for your professional service.
I had a leak on a flat roof over an addition. The existing roof had been replaced April2016, and I never heard back from my original roofer.I did my due diligence, and inquired to over 6 companies. Either my job was too small, or they didnt do flat roof repair/replacement, or they came out, but never gave me a quote, and some never returned my call.Danielle was my point of contact and scheduled Tom to come inspect my roof. I had a written quote with a12-year guarantee, the SAME day. Tom went over everything that was wrong with my roof, and explained why they couldnt just patch it, as the rubber roofing I thought I had was just underlayment - basically worthless!He showed me several types of REAL rubber roofing material, and I was able to choose what I wanted. He told me hed be back in 3 weeks and that it would be done in a day. And that is exactly what happened. I got a call the day before to notify me they were coming; Steve and Redman called when they left the shop and then again 5-minutes before they arrived. They were careful of my property; explained again what they were going to do and how. Got to work immediately, working as a team and were done in no time.Thank you Danielle, Tom, Steve and Redman! anna
Had a leaky enclosed porch roof. When it rained water continually came in the house. Tom from Roof Gurus came out and said it was the siding above the porch roof and the roof. I asked him was he sure? He told me he guaranteed I wouldn’t have that water problem again. After giving me an astronomical price and waiting a month and a half, they came out. The siding was replaced and the porch roof. The 1st rain which was 5 days later the problem still persist, even worse. I took pics and text them to Tom the next day. He text back to ask what was my last name. I told him. From then on I text and continued to call. No response from this company at all. After all this I found it was the downspout that was clogged. I spent a lot of money for nothing with a company that has lousy customer service. Do better people. Answer the phone. Get back to your customers when they call. Senior citizens be aware of this company.
Roof Gurus cleaned my gutters (and flat roof) and installed a diverted to prevent water from running down a wall where the gutter ended. They were EXTREMELY professional, worked quickly and left the property clean once finished. (I’ve had other gutter cleaners to leave the “stuff” from the gutters all over the property.)
Great company. Mark (my primary contact) was a pleasure to talk to and he was a gold mine of information! Very reasonable estimate, professional repairs, expert crew, timely execution of the contract.Renewed my faith that there ARE good contractors out there.Very Happy!
My house is 80 years old. It had major flaws in the design and construction of the flat roof, and placement of the downspout and toilet stack. Roof Gurus came up with a work-around. They have come back to fix problems I was still having, not through any fault of theirs, just due to the nature of settling, etc.
They came to my vacant rental property to give a quote when I wasn’t there. Left a big mess inside. Left the tap running in the bathroom that I guess they used while assessing my roof. It’s been a month and they still haven’t given me a quote despite the obvious signs they were at the house when they said they’d be there.
Arrived on time and worked all day. EVERYONE was very professional!Left my driveway cleaner than when they started. Called them back within a month after a rain storm. Water was getting in the kitchen from around the down spout. That was a Friday and Monday morning, they corrected the problem.
I had my Shingles and Roof done with Gurus roofing and my Shingles dont look too bad but when I hired them for a skylight repair in my bathroom I told them to repair all the wood because it was rotted and they only did some of it and cover it with a sealing rubber telling me it was to seal the window that wasnt true it was to cover the damage wood. I also was getting silver coating on my entire roof and got partial not silver but white cement I wont ever hired them again or recommend them to anyone I feel like I got ripe off be aware do your research before you let any roofer on your roof specially when you are looking for a professional work done to your home.
Came out the first time replaced the roof still leaked, called and called no answer. Finally came out a second time and they did nothing had to go through someone else to get a hold of them. They came out a third time claim to do this and that the leak is ten times worse. Did not use this company. This was all over the course of a year almost garbage horrible service and they dont care about there customes or returning their calls. No one comes out to look at the work either.
Very disappointing, the agent did not offer financing, did not confirm time & date of estimate, I called back to ask about finincing Tom yelled at me and said I did not ask, after arriving 4 hours late with out a phone call. I am Asking for my deposit back, I was given a number to call in case I dont get the money back. They did not seem to care weather they got my business or not. Good Riddance !
Called the Roof Gurus as they had a good rating on Home Advisor, they came out and started the job on Thursday morning, it started to drizzle and they left about a half hour later the rain had stopped but they never came back till the following Tuesday, it rained again on Friday night and with the roof unfinished my kitchen got uined.After the roof finally was finished, there are still areas that hold puddles, they said they will come back and resueface the main roof, the porch and the back roof for my inconvenince, well I called them and still waiting for them to complete the job.I would NEVER reccoment them to any one else, as they did not do what they were paid to do.I will contact Action News for help.
Do not use them my roof still leaks and i recommended them to a buddy they rip him off to also the warrantee is void when they couldnt find the receipt so i got riped off also found them on home advisior and im going to write a bad review on there ohh by the way they only answer the phone when you have money after they get paid you have to bug them all week to get them to do a hour work and also there busyest time is when its raining because they have to run around to everyones roof leaking and have to come up with a excuse why its still leaking
Total reviews rating 4.5
67 Reviews for Roof Gurus 2023:
Review №1
2021-07-13Very pleased with the Roof Gurus. They were on time for each part of my projects. They handled their business and cleanup when they were through. They worked with me to get what I needed done. I would definitely have them back. I have already referred them to others for their work. Good Job!!!
Review №2
2022-03-11I hired Roof Gurus to replace the roof on my house after receiving multiple quotes. Their quote was fair and complete. They answered all of my questions and re-quoted part of the work when I changed my mind. Most importantly they completed the job in the timeframe they promised and the workmanship was top notch. In addition the crew did an excellent job of cleaning up the work area. I would recommend using Roof Gurus for any roofing needs you have.
Review №3
2022-03-11Although this is a very busy company, I was able to get scheduled for my roof instillation in a timely manner. The people in the office were nice. The roofers were done in a reasonable amount of hours. Afterward I was shown pictures of the completed project and all of my questions were answered. I compared pricing and the work they did for me was within my budget. Im glad I chose this company off Home Advisors, no regrets 👍👍. Would definitely refer them to friends and family.
Review №4
2022-06-29ROOF gurus came and repaired my roof and they were very professional .They did an excellent job. I am very satisfied with their work and would reference them to anyone looking for pros.
Review №5
2021-05-05I contacted Roof Gurus by accident & Im glad that I did! They have a nice website & are easy to get in touch with. Tom came out to inspect my roof that was due for standard maintenance & a porch that needed a new roof. He was honest & gave a quote that I think was reasonable. The guys who came to do the work arrived within a good amount of time, were respectful, left things clean & sent me pictures of the completed work. Im happy with the work & will definitely use this company again.
Review №6
2021-11-09This company is exceptional. Had a water issue about 2 monthe after new roof and they were there the next day to find it which was a roof vent that was leaking. When they put on the new roof, they removed all the layers of old roof. They used drones to show me. Excellent customer service from Tom and Nick. Thank you!
Review №7
2021-08-31I was very pleased with the work Roof Gurus did at my home and the cost was less than several other quotes I had gotten.The workers were punctual, courteous and worked with excellence.The worked entailed several aspects such as cleaning all the debris form the roof, reconditioning it, applied silver coat, cover an opening on the wood ledge of the roof, paint the ledge and install a chimney cover. They hauled away all the debris and completed the work in a timely matter. I will highly recommend Roof Gurus… Thank you!!
Review №8
2021-08-27Roof Gurus was able to provide me with a no charge estimate in a very speedy manner and quoted a very affordable price. At the time of the estimate, I provided a deposit. Although, I did not obtain their services, for personal reasons, they remained professional and understanding as my contract was canceled and deposit returned in a timely manner.Thank you Roof Gurus for your time and understanding!
Review №9
2021-06-21The Roof Gurus did a fantastic job on my roof. Two years ago I had another company coat my roof which was replaced in 2012. That company did a HORRIBLE job, I had to have them come back to unseal my skylight, but I wasnt aware of other problems. I had Roof Gurus assess my gutter for problems and they found problems with the roof caused by the other company. The repair was great, the crew was super nice and efficient, I am pleased with what theyve done.
Review №10
2021-10-23Roof Gurus were very professional. Cleaned up after they finished the work. Reasonable price and di a good job installing a new roof. I highly recommend them.