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Phone: +1 800-620-1233
Site: https://www.rushordertees.com/
Opening hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–7PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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Total reviews rating 4.6

199 Reviews for RushOrderTees 2023:

Review №1

2022-07-23

Terrible quality. The design/print was bad; it was faded - looks like the least amount of ink/paint was used. Also I ordered and paid for a better quality brand that was supposed to be a softer, richer cotton blend but was sent an entirely different product/brand. What I received was a very cheap 100% hard/rough cotton T-shirt & when the company reached out to resolve the issue (after the fact when I posted here), I was told they no longer had what I ordered. Instead of providing a similar product they continue to stall by asking me to pick something else. How am I supposed to know if the next brand I select is also not available and then what…? They substitute my order AGAIN without telling me or without discounting me or giving me an opportunity to have my money returned like they did with the first order?!!! A rep has called and emailed but I still have not received my $30 some dollars back when I asked for a refund. I’m still waiting a week later for confirmation that they will refund me. I was testing the company to see if they could provide a quality product - they did not and apparently cannot! From the start, I should have been contacted BEFORE they took my money and furthermore I should have been offered either a discount or an opportunity to cancel my order. As far as I can tell, this business is shady and will do anything to get a quick buck. This business lacks integrity. I will not be using this company for a second much larger order (which was my plan IF they could even get one t-shirt right). I would not recommend using them if you don’t like being duped.

Review №2

2022-03-07

Made about 20 shirts for a soon to be retired accountant. Simple design, one color. They turned out great. Amazed at how fast they arrived. Will be using them again to make shirts this summer. Price was about the same as other sites but they carried performance American Apparel in the sizes that I needed. 100% satisfied with the product.

Review №3

2022-06-12

I gave these guys another chance and they fumbled, big time. In one photo you can see the seems not properly stitched. In the other, you can see the printed wording beginning to crumble.The thing is, one of their staff called me and offered to refund the cost of the shirt and provide one for free. I said thats cool. When the new (higher quality) shirt arrived I was happy ... until the wording started to come off (after one wash!). It embarrassed me, frankly.All along the staff told me the quality of the shirts was not the companys responsibility. (Tell that to Elon Musk about the batteries in his cars.) Well, that leaves the writing on the shirts left ... and, it sucks.

Review №4

2022-04-23

UPDATE the company contacted me and offered to make it right. Very rare today for a company to take responsibility for their mistake and credit their client. Will absolutely use this company again and sing their praises.. great job!This review is a few months in the making. Ordered seven navy sweatshirts in December for our family vacation. We were excited to get a family photo with everyone in navy and white nautical theme. The order came in a timely fashion as I did pay extra for rush.Well five of the sweatshirts were great, print was nice and material was just what we ordered, hence the two stars.I took off stars for the men’s 2XL sweatshirts. Never were we told they would be completely different then the rest of the order, they were labeled navy but are really royal blue. Additionally, they were for my 6’3 husband and son, they aren’t heavy, just tall so we bought the larger size to give ten length, and paid about $55 each yet they literally looked like they were wearing children’s sweatshirts because as well as the color being off, the material was cheaper and they were so short (think crop top) in length and in arms that the sweatshirts came up to their forearms.We could have dealt with the color difference even though we wanted everyone matching, so we packed them to take with us for photos anyway as there was no time for new ones to be shipped before we left the country but the size disparity was ridiculous and just poor quality control for the amount of money spent.Needless to say we didn’t get a family photo because they wouldn’t wear them. Such a waste of money. In this photo I made my son put it in just to show the color difference and how short the sleeves are. Crazy

Review №5

2022-04-28

***Update:The refund we were given has allowed us to give a nice donation to Group B Strep International in memory of my daughter. This felt like the best way to use a refund we were never expecting to receive and continue to bring awareness. Thank you for helping us.***Update:Alyssa called me and after some phone tag I finally spoke to her. She told me that she googled my daughter’s name and found our story and understood how important this order was to me. She apologized for the misprints and agreed that it was really careless for the order to be made poorly the first time and then again the second time. She then refunded me for 50% of my order which is much more than I would have asked for. I’m disappointed that this happened in the first place but I am really floored that she googled my daughter and read our story. That is more meaningful to me than the refund. I truly wasn’t planning to do any more business with RushOrderTees but simply because she took the time to look it up and understand the meaning behind these shirts, I will keep ordering.————————————I am really hoping this turns around somehow but right now I’m super disappointed. I placed a $1200-something order and received it pretty quickly. 1/3 of the order was printed crooked. The said they would replace them after I sent photos. I did. Then I was told that a particular color I wanted was now out of stock, was asked to pick another color, ok fine. The color I picked would not have worked with the colors I chose in the design and asked if they would swap the colors to make it work. They said they would do that and send me artwork approval. Then one day I got a “your order shipped” text. No artwork approval. I called. They said they took care of the artwork and it will be fine when I receive it. Annoying that they told me I’d get to preview it before it’s made but whatever. I receive the replacements one day later, great. Except 2 shirts are still crooked and off center. Now today, I cannot get ahold of them. I ordered with plenty of time for me to get the shirts and mail them out before my event. Now it’s starting to get close and I still don’t have all the shirts I need. These shirts are to honor my daughter and bring awareness to what killed her so that other families can try to avoid the heartbreak we have endured. Just getting some simple shirts made has become such a big problem. Why is this so difficult?

Review №6

2022-06-04

Their service was quick and professional. My print unfortunately had an issue when it arrived. I didnt expect anything to be done about it since mine was such a small order. However, after reaching out to customer service, within 30 minutes they have already offered to send a reprint. Really awesome customer service. Highly recommend. Any future prints I need, Ill place through RushOrderTees. Thanks, guys!

Review №7

2022-07-21

Okay so I’m leaving 5 stars as I believe it’s well deservedI ordered 4 shirts so far just to test the waters on this company. All 4 shirts are what I expected except that I had an issue with a 2 XL being disproportionate to the print size.I called the company who is sending me the correct shirt and I feel confident at this point that this place is reputable.Other than that I’m very pleased with the quality and customer service.

Review №8

2022-03-31

I had fun putting together a custom shirt for a concert next week. It arrived quickly, so I can rest easy that I received it in time. The shirt is gorgeous, of quality products and extremely comfortable.I had a small disappointment with the print of one letter. It was not pressed flat, so it is a little funky. I reached out to RushOrderTees, just to let them know, and they immediately responded with intent to send a replacement.The replacement was not necessary in my case, but I can tell you to make your purchase with confidence.Thank You RushOrderTees!

Review №9

2022-06-16

Shirts arrived so quickly and were perfect. Unfortunately after a first, very standard, wash all the link peeled off every shift we ordered. I reached out to RushOrder to let me know and they immediately put an order in to get us a new round of shirts. The new shirts arrived so quickly and they upgraded them to the next level of quality as well. Very impressed with the shirts and the service!

Review №10

2022-06-28

The online design interface is outstanding. More shirt options than you care to consider. Transparent production process. Text messages with shipping progress. Product arrived ahead of schedule. Everything was perfect--except the order. One t-shirt was not the size I ordered. A replacement was on its way before the end of the business. Their response to their mistake created a loyal customer. Aiming for 5 rating next time.