Cassandra was A-MAZING! She helped us get it all done & was cheerful throughout the entire process. Shes a Gem, if you need help ask for her and I can assure you, youll be smiling from ear to ear. TY for the assistance & making my day.
Jeffrey was a strong communicator he expressed his thoughts an ideas clearly an respectful… safe guard is a clean environment and I feel comfortable storing my things here. Thank you for all your help
Jeffrey made my experience super easy and fast. He was very knowledgeable and the service was awesome!
I just came in there I was going thru so much today with my family putting me out …I came inside today and met with Star she helped me a lot and had me laughing the whole time while I was going thru this would like to say thank you to her for brightening up my day
Cassandra has great customer skills and was very helpful with my needs.
Cassandra was excellent professional great customer service give her 100 stars not five
The staff here are always helpful, there was someone new today she was very nice!
The guys who work here are awesome! This week with moving was legit hellish, and it wasn’t until I was 95% done moving that we realized I underestimated how much stuff I have and needed a bigger unit. Rob made processing the switch to a bigger unit SO easy. I can honestly say this place and the people here were the easiest and most reassuring part of my move. Highly recommend!
Jeff helped me today and was very patient and helpful. I was pleased with my visit.
Irving was so incredibly helpful. Checking in was so easy and smooth.
It was an amazing experience for all 3 years. Staff was amazing and kind
Clean, efficient, and affordable. Would recommend!
Rob and his team are great. The facility is clean and there are plenty of carts to make move in a breeze. We have used both the Temple and Frankfurt Rd locations and I would highly recommend both!
Great customer service and they get you in and out quick!
Kim and Cassandras are great thank you so much for the customer service
Rob was absolutely Great! His customer service was out of this world. He helped me with my space and was friendly and super professional. During these troubling times it’s always good to come across genuine wonderful people here to serve. Thank you
Great prices, management and easy to access all units unlike some places
The staff here are really cool, straightforward, polite, and helpful. And the place is definitely secure. I feel safe storing my belongings here. Its super easy to unload in the car port and Ive never been without a cart to use for my things like I have at some other storage facilities in the city. The only complaint I have is their operating hours. On weekdays they close at 7pm and weekends between 5 and 5:30pm which I think is too early since if theres no staff on duty no body can be in the building. But thats what makes it so secure and definitely plays a part in reducing break-ins so its a small price to pay. Maybe they can add another employee and extend the hours a smidge in the future, either was its still a 5 star business!!
There was three people that I really like to take the time out to compliment that was very helpful with my journey to becoming a new safe Self Storage customer first is call center Ms.Juniata second was Ms Tameka Customer service & last but not least Mr.Christian the assistant manager.Everyone was awesome very polite in helpful I knew exactly what they was doing!!!
Best place to rent storage in the walking distance of the city of Philadelphia. The hours of operation makes it safe and secure. This place has great deals and offers at times online, do your research and you might end up getting a steal. Friendly staff, they make sure you know and see what your renting. No hidden fees. Making online reservation recommended, prices do not change.
Jose was terrific! Very knowledgeable and helpful and explained everything well.
The staff are wonderful.Andrea made my move easy fast efficient. The office was clean and organized had everything i needed.
I signed up online where there numerous deals for storage units, and decided to upgrade to a larger storage area, because I had more items than I realize. The staff onsite (James) was great, and walked me through the entire process with lots of patience, and great customer service skills. I left Safeguard Storage with a good deal, and would reccomend them for all your storage needs. Its clean, well lit, and Safe.
My experience was great. It was my first time using storage and the Facility Manage K.C. I wont put his full name out there without his permission. He was great, patient and very kind and he explained everything to me in detail. If I ever have to use self storage again this will be my very first choice. Its clean, very well maintained and secure. Thank you
When I originally rented they were open till 9pm and had a huge dumpster. They promoted the evening hours as a reason to rent. But now they close really, really, early, do I have a hard time finding a convenient time to access my stuff. And now that my unit is full and I want to purge they replaced the large dumpster with a tiny locked dumpster that renters arent allowed to use. I dont have a car, so that makes getting rid of stuff near impossible. The rent goes up astronomically each year and Im now paying more than double what it was when I originally rented it (and double the cost of a new unit) for a much less convenient space. Storage is a scam.Also its infested. Mouse droppings ruined my sofa and there are cockroaches. People store food there and it is tolerated by management.Youd think theyd appreciate my loyalty since Ive been renting a while, but all they care about is fleecing me.My advice: dont ever put anything in storage, and definitely not here. Its not worth it. Purge now and have way more money and less hassle later.
Best experience at a storage place ever!! Great looking, convenient location and courteous staff! Nice incentive to move in.
A well maintained storage facility; superior storage spaces to accommodate every need. The climate in the interior of the building is a cool temperature in summer months to protect against mildew. Concrete floors help to absorb any moisture or atmospheric climate that may affect non-perishable collectibles, books, and clothing items.Safeguard Self Storage is immaculate – as far as cleanliness and sanitation issues. I love the fact that to enter the building after hours – patrons have a key-less entry to enter the building, each storage owner is provided with their own unique entry scanner code.Facility is secured by CCT to provide the ultimate security for all of their storage customers. Customers’ key code is also used to access the two service freight elevators; this provides an extra layer of security and peace of mind.Safeguard also has an efficient number of pest control/rodent devices to help protect each floor – to battle against any unforeseen infestation. It is a well know fact – which mice love to hide and nest in dark and tight spaces, so the addition of these devices give customers an added layer of security.I love the fact that – you have until 10:00PM to access and take out personal items; although 9:45PM is the advised time to finish packing and unpacking of personal items.Pros: Friendly and supportive staff. Spacious parking interior, rest two large vehicles comfortably. Easy access connection to public transportation. Well lit exterior areas. Additional parking space located on the side of the building. Rates for mid-size and larger storage units reasonably priced in comparison to what is included in the monthly storage fee.
A++ Storage place, Ive stored belongings at many other places over the years and Safeguard by far is the cleanest and most convenient to access. Staff is very helpful and always in an upbeat mood and willing help with any questions or issues. Very secure building with many units varying in size to little, medium, & large. Great safe place to store those belongings that arent able to be stored at home or anywhere else.
So far I have had a good experience with Safegard Self Storage each time Ive had to use them. Polite , courteous people and great service. Clean units. I recommend them to anyone who may need storage space.
I tried this storage facility and it was great. If the was a problem with my unit, they alerted me right away. The rates are fair.... had a good experience their. I would recommend this facility to anyone who needs one.
The special was a great opportunity for me to get a cheaper storage unit (WITH ONE MONTHS FREE RENT). I was on a serious budget and did my research before hand about the prices and even visited the store ahead of time to speak with Kevin, the first manager. He assured me that prices are as listed online and that if I didnt want to pay an extra $10 for the insurance, I didnt have to. When I went back to the site that following Sunday, Bob told me clear as day straight to my face that I could not get the unit unless I got the insurance. He told several lies to my face trying to justify his stance. So, I left out and called the corporate office. I was told that it was not required by the company that their customers purchase insurance. I went back inside and he was singing a different tune. Still tried to get me to purchase the insurance, but this time when I said I dint want it, he dint deny me service. Moral of the story, always get a second opinion.Other than that, this storage site is a 4 out of 5 hands down. Maybe even a 4.5.
Items, albeit heavy, were thrown haphazardly by staff when I requested help moving in and out. otherwise, no complaints. Items were stored with no signs of mildew or pests, which can be a common problem in ur an storage spaces. prices are reasonable
Ok, this place is pretty sweet. Just rented a unit and I love that I can drive into the dock. So close to home. Super happy!
Kevin at the Philadelphia Broad Street office had by far the greatest customer service Ive experienced. The units were easy to rent, and affordable, everything about the lease was simple and straight forward, HIGHLY recommended.
Chris was great, very accommodating and explained fee structures in detail so I was able to make an informed decision and get a nice break on pricing
I need a storage unit for a couple months and there are several choices in the area. I chose this one partly because it advertised 99 cents for the first FULL MONTH rent. Also, it advertised a 4th floor 10x5 unit for $109. Instead the 99 cents was used for my initial pro-rated month (so thats another $25 that I lose) and I was told my monthly rate would be $126 after all the fees & taxes were included. Additionally, there are lots of other add-on charges, like the $22 admin fee, the $10 required keyfob and the $16 required cylinder lock (you cannot use your own lock). So even my 99 cent charge rose to $58. And I honestly have no idea what the actual cost will be for next month.The staff was very friendly and explained why I had to pay for all the extras but I hate companies that advertise some special discount or rate to get you in the door and then pile on all the hidden charges. To me its just another form of bate & switch.In the future, I will not rent from Safeguard again.
Rob and Chris Have been extremely supportive, available, friendly, supportive in the two years I have worked with this organization… I would highly recommend the storage company.
I love to give credit where its due. This place is wonderful, and its really due to the fact that they have such a wonderful staff. They treat people with courtesy and professionalism. I dont want to rent space at any other place :-)
Kevin, the site manager, was terrific! The facility is clean, well-lit, climate-controlled, and well managed. I got a great tour and feel great confidence that my stuff will be well cared for. Thank you!
Great service love the atmosphere
Customer service rep was cool
Employees are very helpful and personable. The storage unit is also very convenient to me, as I am an out of state Temple student.Good storage unit. Definitely recommend.
I have had a great year with safeguard storage ,the office is very warm and inviting...customer satisfaction Guaranteed... and Bob is awesome too
Cassandra and Kim are amazing
Ive been using safeguard storage since 2016 the price is a little high but they are at a convient location thats why Im still using them until I find a cheaper storage company.
The facility was really clean and nice. The staff there was friendly, he answered all my doubts and helped me for the whole check in process.
Super helpful and explained everything thoroughly. Got good deal online and I feel safe leaving my things there
Great service and convenient rates! The staff was very nice and helpful on my visit.
Everyone was super helpful, and the security system on the units is awesome.
Chris was very informative & patient with all my questions & concerns! Many thanks!!
Rob was a cool dude very helpful. Faculty is pretty clean unit looked nice
I didnt go for storage but I did get a pretty good deal on moving supplies
So far so good, I use the storage facility all the time, it is clean and it has convenient hours.
Have to pay for keys and fob
A clean and convenient place. Ive rented here several times and its been great.
Clean place, affordable. Rob was accommodating and friendly. Great place to store stuff!
It was great person was very professionalAnd did a great job
Very nice facility and the employees are very respectful and helpful I would use them again
The staff was great. Really took care of us well. Thank you.
It gets really hot in there and i dont understand why theres no access after 5pm on weekends...
Professional service & clean units!
Ive stored things here for years. Kevin is the best!
GREAT SERVICES AND GREAT LOCATION AND CLEAN PREMISES 👌
Every good place to store your thongs
Perfect got there early in and out
These people are just plain crooks. Bottom line!
Bob at the front desk is the best!
Easy process and helpful staff
Nice staff 👍😁
Not very helpful !!.
Cost too much
Ive experienced water damage falling through the ceiling in my storage unit I also experienced mices biting through my personal belongings I also experience walking to my storage unit where there were large pieces of cement that had fallen from the ceiling on my storage unit floor I have storage unit coverage however I have addressed the issue but nothing has been done thank you for allowing me to share my story and my journey💫💖💫💖💫💖💫💖💫💖 .
Good vibes ✨ @SekouAhmed