Fantastic experience! Star did a phenomenal job from start to finish. Great cutomer support throughout the entire process. From scoping out units and finding the unit which best fit my needs to concluding the paper work and instructing how to properly use lock/keys to enter the unit. She is very knowledgeable and went the extra mile at every stage to give me the best stress free experience. I would recommend unreservedly. 10 out of 10! I wish every organization I dealt with had someone as professional and dedicated as Star!
Everyone especially Tammy have been great. I originally rented one unit and quickly discovered that I needed three. They worked with me to find specials and get them close to each other so I didnt have to go all over the property. Would definitely recommend to anyone to store here!!!
Tammy has been amazing for the past 4 years I’ve been a tenant here and she has always had a warm greeting and great attitude. Great employees. Great location. And it’s always clean.
Tammy has always been amazing! If you ever need to store your items and have the need come and ask for her, she will always be ready to assist with a pleasant smile and answer all of your questions!!!!
This is the second time renting from this storage and I can honestly say the new management is awesome , Starr GOES Above and beyond to make sure her customers are satisfied and has everything they need, she made the difficult process of getting this together in a short time so much easier and smooth!
I came in this store on Monday and was super confused on everything I never did this before ever but the young lady Ms Starr made everything very easy to understand and she always had a lot of humor to her attitude I was pleased with my services here thanks again Waleska M .
Ive been a repeat customer here at safeguard for quite some time and Im really happy with how everything is done and well taken care of here. The building is clean every time I come by and check on my things from out of town. The staff here is really helpful as well. Personally Ive received the most knowledgeable information about all my questions from the staff member Christina. Theyre polite and quick to answer any and all of my questions. I would highly recommend this self storage to anyone looking for a safe place to keep their things on a month to month basis. Personally, Ive been here years. Thank you!
Star helped my husband and me she is highly recommended ❤️🦋
I wish I could rate one star this place allowed someone to steal from my vehicle while unloading and won’t do nothing to get my stuff back
Excellent Storage place. Very professional staff and very clean and newer environment all around
My husband and I always use the hunting park location because of the manager. She is great, so professional and so kind. If you need storage, come check out this place for your storage needs. I love that this place is alway spotless and always smells great. A++ Thanks Tammy and Chris
Didnt go in but damn that yellow is bright
First time personally using any Self Storage and I chose this location because it is close to where I am staying which is a plus and their reviews were better than others in my area, I was upset about having to get a storage unit and PAY for it (not the company or employees fault of course) but after arriving to receive the lock and keys and set up pin I left Happy and Content which is a Double Plus (I vented to Tammy a little).. The ladies who helped me were polite, acknowledged me as soon as I walked in, place smelled great and was clean (dust free), nothing out of place and a customer already there was talking so fondly of the place and the ladies of course too. Let me not forget very informative I had no questions, after needing to transfer to another unit Tammy was sympathetic and I felt it was genuine. So I can say they deserve 5++ Stars Thank you Ladies for Your Great Customer Service and the Cleaniness of the Place is very much appreciated ..
Christina is the sweetest and most compassionate person ever .. she worked with me and helped me to find the right boxes and stuff I need to move. She made sure I was ok, and all as I am in a wheelchair ..She was a blessing to me .I love to come here for supplies and Tammy and Lily are awesome too!!!But I was so glad to have come and see a new face and she is always smiling and happy ...
Tammy is very professional and kind. This facility is always clean. I have been a tenant here for over 9 years and will not go any other place else to store. Management is always there when you need them. Thank you safeguard for your great service!
Hi Safeguard Self Storage, I just wanted to say, my family and I was in your 3300 Huntington Park Branch on Tuesday the 19th, 2018. While there we spoke with Tammie/y, and her positive, friendly attitude was wonderful. She showed such caring customer service that I pray all your employees are doing the same. I also want to say that it was so nice and clean, smelling good, I had a very pleasant time there. Thank you so much and I look forward in continuing my business with you guys. Keep up the good work. GOD IS LOVE. 😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀
Tammy is fantastic! Very friendly and helpful!
Me and my daughter was in the area and stopped in. We was greeted by Christina a sales representative, she was friendly, professional, and made sure we was satisfied with our choices. Thanku for your services and caring.
I would like to commend Safe guard for training their employees. When inquiring about storage I spoke with Tammy. She was pleasant and informative. I will recommend using the Juniatia location based on this experience alone!!!! Tammy thank you for such great service.
Tammy is awesome. She is professional and really nice! She makes everyone feel comfortable.
I just recently moved my belongs from a unit rented from the Hunting Park location for a year and a half and I must say I have NO complaints or negative comments about the professionalism at this establishment. The staff always maintained a competent and professional demeanor in dealing with me, clients and the public. They were courteous and knowledgeable by answering all questions/concerns promptly and accurately. The inside and outside grounds were always kept cleaned and maintained. Prices were reasonable as well. Tamaris & Lily...Thanks for your outstanding customer service!
I had never rented a unit before but after taking with Tammy I felt great on my decision to rent a unit. After Tammy reserving the unit, I went the next day and Christina walked me my lease and how to lock unit. The facility it self is well lite, clean and the staff were more than welcoming. Glad I chose safeguard storage in Hunting Park.
The employees at 830 E. Hunting Park are phenomenal! Tammy and Christine always recieve my many packages and accommodate me when I pick them up. My experience as a customer here is very satisfying!!!!
Star did a 5Star job very informative!!
I am been with safeguard storage about two years. Their service is very good and professional. Christina always is willing to help me out when I have a concerned.
Tammi and Lili are great. They are professional, courteous and caring. I have rented units off and on since 2011. My daughter and my sister have rented units for extensive periods of time as well. The facility is well maintenance and very clean. Hunting Park facility is my go to place to rent a storage unit because of Tammi and Lili. Great job to the both of them. I look forward to continuing to rent with that facility under their management for some time. Tammi you and Lili are awesome.
Tammy and Lilly are outstanding!! Ive been through difficult time and they both been there for me. I moved from Maryland and two weeks later there was a flood in your place. Ever since this happened Tammy and Lilly had been there for me.Outstanding employees !!Thank you Tammy and Lilly for everything youve had done for me.Kind regards,AnaMaria Roman
My experience with Safeguard has consistently been a good one. Whenever asked by friends or family about a recommendation for a Storage facility I always suggest Safeguard, but more specifically the location at Hunting Park. The customer service at that location is exceptional. I always feel listened to, and respected. The young women that work there always go above, and beyond. I have found other storage facilities that are a little less in cost than what I am paying Safegaurd, but that will not sway me to change, because in the generation we live it is hard to find such customer service. To think there are roughly 500 units, which means a minimum of 500 customers but yet Lilian, and her associate Tammy make me feel as though I am the only one renting. I do not feel like a number, they make me feel like a neighbor, a friend. I am always greeted with smile, and immediate assistance. This also is the case when I call in. I love that almost always my call is answered immediately, and if it isnt my call is returned within minutes. That is usually unheard of with major chain stores. The ladies always ask how I am doing, more recently have inquired about my new born child among other things. Not to mention, they are good at keeping the facility clean. You cannot put a price on great customer service. Expressing my gratitude in this survey is the least I can do for great customer service I recieve.
Tammy is so pleasant every time I come into the office she always has this positive energy! She makes my visits memorable!Great place to come too!
Tammy is really cool and helps you with anything you need. Its a very clean facility with temperature control for your electronics. Worth the price all around. And the best part they close at 10pm.
My name is margarita bonachea and i have to say the front desk lady was very nice and so healpful thanks again i will definitely referred poeple at this place
Very clean. No need to worry about any theft incidents because they have a very good Surveillance system throughout the building. The hours of access to the building are convenient. The management are very well spoken and helpful.
The facility manager,Tammy was super helpful with getting me started with a storage unit fast and easy Loved her advise for the best savings. Very nice and respectful
Tammy is alway professional . The place is always clean, and the service is great. If I have any issues, they are addressed. I will not use any other faculty. Thanks guys!!😉
I had a very satisfying experience with this facility. The staff is super helpful and friendly. I really enjoyed that the facility was always super clean everytime I went to visit for my needs. I would highly recommend this place to anyone with storage needs.
Safeguard StorageVery clean comfortableTammy was very professional and made me feel my valuables and belongings would be SAFE
Excellent location, Amazing staff (TAMMYS THE BEST)!!! Very clean and professional environment. Thanks to Tammy, I know I made the right decision storing my stuff with Safeguard!
I have found service and cooperation of the Hunting Park facility staff to be very professional, effective, and efficient. Kudos to Christina and Tammie.
HI..IM YVETTE LOPEZ DEVICTORIA ...I JUST WANT TO EXPRESS HOW BLESSED IVE BEEN AT THIS STORAGE FACILITY NOT ONLY I FIND IT AT ALL TIME CLEAN AND SMELLING FRESH, ITS A PLEASURE COMING INTO THE OFFICE WHERE YOUR IMMEDIATELY YOUR GREETED AND THE EMPLOYEES CARE ABOUT WHAT YOUR NEEDS ARE...I WOULD DEFINITELY RECOMMEND THIS FACILITY TO EVERYONE ...I LIKE THE FACT THAT I GET A CUSTOMER COURTESY CALL TO REMIND ME AHEAD OF TIME WHEN MY PAYMENT IS DUE....I WANT TO THANK SAFEGUARD SELF STORAGE FOR GREAT SERVICE DURING THE YEAR IVE BEEN THERE... FROM YVETTE LOPEZ DEVICTORIA
Christina was a great help. She went above and beyond to put me in the correct unit. I appreciate how she did not try to upsell me on other stuf . Thank you for help Christina.Also, thank you for the julius caesar knowledge lol March 15.
I had my storage unit for 3 years I never had a problem easy access the employees were always helpful and courteous I loved the reminder calls the place was always kept very clean freshly painted.
Great Service Clean Facilities
Great place to store your things. Great staff and place is always clean and smells good. Tammy and christina are great!
Tammu from hunting park was here again on my second time renting she was very nice and great customer service skills onxe again when i came back when i needed a storagevher great custiner service skills is what got me returning to safeguards thanks tammy for all your help during this fustrated moving experience .
Already had rent twice. The greatest around! Clean, safe and courteous service make this location a smart investment for your storage needs.
Amazingly customer service! Extra clean facilities! Smells great when you walk in! Awesome experience. They understand the importance of customer service.
Tammy Tammy was very awesome she helped me quite well explaining all the things that was important to me and I want to thank her very much
Tammy and her staff is great the facility is the best in Philadelphia the upkeep is second to none the service is over the top and storage unit is a life saver for me
Tammy has really good costermer service , very polite and helpful , I recommend this location to anyone . Great costumer sevice and is really clean and organized
I like the place. Theyre clean but the front desk woman a little unfriendly and seem stressed out but other than than its ok.
Went to a different storage facility, the customer service line helps literally no one
Great customer service highly recommend
Absolutely wonderful customer service from the young lady at the counter. Very clean place. Great access and excellent security
Staff are extremely sociable, and a pleasure to work with especially when you know payment will be late. Facility is clean safe and well maintained.
Tammy is AMAZING. She knows her job and is super friendly!!!
Wonderful costumer service, helpful and caring, best self storage in the city highly recommend it.
Tammy was a great help very helpful & super nice will recommend to everyone 🙂
Amazing experience on getting my first storage unit. Recommended to the fullest.
Cristina was very friendly, and informative. I’d recommend this place to everyone I know
I enjoyed my time with Safeguard! Clean and well kept facility and nice, professional staff! Thank you!
I like that ways they treat people and always services and nice and the location is always clean. Thank you guys.
Great service. Place is always clean and management is great!
Had storage unit for 10 months and was penalized buy a rate increase of $50 and was told it was because they like a turnover rate on the units
I have been using this facility for years. Its convenient, secure and very reasonable.
Horrible experience had them 1 year ago. No heart thats all I can say!
Tammy thank you so much for all your help
We received a first class customer service 😀😀😀
Amazing service, clean and top quality
ALWAYS CLEAN , VERY FRIENDLY CUSTOMER SERVICE
Excellent service. Thank you Lily.
Great location, great staff, & great deals.
VERY FRIENDLY HELPFUL CUSTOMER SERVICE VERY CLEAN !!!!
Too expensive unless you sell what you store
Very helpful & courteous
Nice and convenient location 👌
Friendly caring and loving
Good storage place
Thanks. For all the service. Tammaris rocks. The BEST. THANK YOU
It is a place with a lot of security and protection of your belongings, easy access and quality.