Safeguard Self Storage in Philadelphia
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Philadelphia, Philadelphia County, Pennsylvania, US
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Site: https://www.safeguardit.com/Penn...
- Monday:9AM–6PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–6PM
- Friday:9AM–6PM
- Saturday:8:30AM–5:30PM
- Sunday:10AM–5PM
Safeguard Self Storage in other cities:
DJ was really helpful & patient in answering all of my questions. However, the big sign that says pay $1 for your first month is very, very misleading. It pulls you into the office, like marketing is supposed to do. But there were no storage spaces available for the size specific to the sale. Then take the sign down because now it is false advertising. The $25 fee to sign up could not be explained. I am grateful that I had my own renter insurance to use. The insurance & price that they offer is horrible. DJ was very calm & understanding with the concerns that I had. Kudos to you DJ! Thank you.
I’m visited a few different company storage locations and this one was the best. I met two facility managers and the customer service was great from both. I was teetering between locations. Meghan @ 66th St location was helpful to me throughout the process even though I ended up choosing the second location in the same company. All in all facilities are nice, the key fob setup is cool and feels like a safe bet. My experience was great during inquiry and I hope my experience throughout the stint of my rental matches.
Not useful at all. They will charge you to buy a storage unit ahead of time online and then when you come to use your storage unit management will be no where to be found. I called the 888 number and they could not find the management. Then the branch called me and lied to me saying they where cleaning the second floor. The only thing good about this place is that they will refund your money promptly. Other than that would not recommend
I have stored items at this location from my first home for a few years now. The manager Kris has been at this location the entire time and has always been helpful and courteous. Just recently, I was traveling and was unable to come in and pay my rental fee as agreed and Gustavo was able to help me sort out a better time to make the payment. Both Kris and Gustavo are super friendly and go the extra mile to help make your rental experience easy and trouble-free.
This is my first storage experience and I am glad to have chosen this particular Safeguard location. From the start of my experience the Manager was extremely helpful and attentive to my storage needs and questions. Being inexperienced he helped me find the most suitable unit for my belongings. The facility is clean and the access is safe and secure. I would recommend this facility to anyone who needs storage!
The facility services, on their own, werent bad. The customer service, however, was horrible. The day before I closed my unit, the owner (Kris) was extremely unprofessional. He kept asking us to move our stuff. He wanted the carts we were using back - we gave them back and then he came back again, saying they were watching us with some paper, stating we couldnt use the dumpster. He then continuously asked us when our truck would arrive for our belongings. I felt harassed and all I was trying to do was clean out my unit.The facility, itself, was fine but in hindsight, I wouldnt use them again.
It was a great experience. I was given a tour and my questions were answered precisely. The manager Mr. Kris Chengalpattu was knowledgeable and above all customer friendly. He provided all of the help I needed. I was very impressed with the facility. It is spacious, clean, air conditioned and seems most secure. He was most gracious to the crew that was helping me to relocate my things from a storage facility in Chestnut Hill. His sense of business administration was excellent and he seemed to have a thorough working knowledge of the storage business. I would highly recommend Mr. Kris Chengalpattu , your facility manager and his assistant to anyone needing assistance for storage in a wonderful facility at 1499 66th Avenue Philadelphia, PA 19126. They are both great for building long term relationships.Sincerely,Ms. WilsonPhiladelphia, PA
Clean Property. The men that work there seem nice.What I dislike about this Storage Facility:The person that sold me the unit Insisted that I come during business hours, before 5pm. The facility closes at 10 or 11pm.The carts are locked. You need to surrender your govt issued ID to use a cart. Carts are only available during business hours.So not only can you only use the Carts while a worker is there you have to give your ID to the worker to use it. Automatically, I felt like I wasnt trust worthy enough to use the cart that I have to be almost supervised and documented to use the cart. And if the ONE person that is on duty is not there for any reason during business hours that they stress you to come during those hours - Carts are not available for use.This facility also forces you to use their locks and purchase their insurance. I have used other facilities where I purchase my own renters insurance and I have my own lock, which I do have.The cart may not seem like a big deal but like I said I have used other facilities. Carts are on the properties for customer use during accessible hours and without having to give up your ID.
I’ve been a consumer at a lot of businesses in my adult life and I will recommend and use Safegaurd services of self storage if everything needing again, the employees are respectful, honest, and the prices are not bad in our day and time... Meg and Constovo are more than AWESOME!! I know I spelled names incorrectly my apologies. Location of SUPER service 66 North Broad Street right behind DunkN Donuts, Certainly Promotions are deserved to you both.Thank you Ms.Steadman 2/2020
Someone search through my stuff like they thought that I was going to not come back and pick it up its separated whatd they wanted to have on the side and cuz I know how I left the packing the storage facility I cant wait to get my stuff out before the end of the month because Im sure someone is playing it the whole way through myself and I didnt put another lock on the outside
All of my experiences at Safeguard Self Storage,1499 66th Ave P hiladelphia Pa. 19126 has been positive.The facility is always clean and during business hours an attendant is always present. Above all , I feel safe and secure whenever I choose to visit my locker .KRIS is a big part of that, because of his winning ways and positive attitude. He is always pleasant and professional, plus easy to talk to.KRIS is the single most important reason Im still here. You need more like him.
A well maintained storage facility; superior storage spaces to accommodate every need. Facility Manager Kris Cengalpattu has been very accommodating and understanding during our transitional move several months ago. Every feature of this location situated off of 66th avenue has been a godsend – as it made moving in my residence a less stressful process.This my second review on Safeguard Self Storage – which marks many of similar notes – since more than one family member has items, valuables, and furniture at this location. My family wanted to rest assured that their valuables would be in safe-keeping and since choosing this other location – it is consistent with their other storage properties.The climate in the interior of the building is a cool temperature in summer months to protect against mildew. Concrete floors help to absorb any moisture or atmospheric climate that may affect non-perishable collectibles, books, and clothing items.Safeguard Self Storage is immaculate – as far as cleanliness and sanitation issues. I love the fact that to enter the building after hours – patrons have a keyless entry to enter the building, each storage owner is provided with their own unique entry scanner code.Facility is secured by CCT to provide the ultimate security for all of their storage customers. Customers’ key code is also used to access the two service freight elevators; this provides an extra layer of security and peace of mind.Safeguard also has an efficient number of pest control/rodent devices to help protect each floor – to battle against any unforeseen infestation. It is a well know fact – which mice love to hide and nest in dark and tight spaces, so the addition of these devices give customers an added layer of security.I love the fact that – you have until 10:00PM to access and take out personal items; although 9:45PM is the advised time to finish packing and unpacking of personal items.Pros: Friendly and supportive staff. Spacious parking interior, rest two large vehicles comfortably. Easy access connection to public transportation. Well lit exterior areas. Additional parking space located on the side of the building. Rates for mid-size and larger storage units reasonably priced in comparison to what is included in the monthly storage fee.Cons: Carts for moving furniture or other items are kept locked after 6:00PM. Interior security lights turn off much too early when unloading or gaining access to personal items from a storage unit. To reactivate the timed light – you will have to walk down the hallway to re-activate to security light.
Total reviews rating 4.7
186 Reviews for Safeguard Self Storage 2023:
Review №1
2022-05-07The service was great … Irving was very friendly and informative. I did not have a wait coming into the office . The information was clearly stated for me to understand all of the processing . Customer service surpasses 5 stars excellent . Great location . I recommend this location 100%. Thanks so much Irving you made this process a great experience for me .
Review №2
2022-02-26Meghan is so awesome. She is very knowledgeable. Her partner Irv is a great guy as well. I’m am happy I made the choice to switch to a new home!!! Very friendly. Thanks so much!!!
Review №3
2022-06-28Lady Meghan was AMAZING. Her professionalism was a 10 out of ten rating. Her smile reassures you concerning any anxiety or worry that you have. Her helpfulness was warm and well appreciated. I am so happy with my decision of choosing Safeguard Self Storage over all of the other options that exist. In an age where uncertainty is the order of the day, Lady Meghan can and will display what is still appreciated in the world-Kindness. Thank you so very much Lady Meghan for being a rainbow in my clouds today. Your kindness in this process of the next chapter of my life meant the entire world to me today. Stay awesome always.Dr. Elene Metellus-Brown
Review №4
2022-05-15Megan is so nice and helpful. Signing lease was fast and easy and she explained everything perfectly. Facility is nice and clean as well.
Review №5
2022-03-05Amazing customer service, polite and attentive. I was well informed of sales/ specials to take advantage of and a tour was provided of the unit needed. Very clean and convenient. I would highly recommend.
Review №6
2022-02-24I was serviced by a white young lady who showed outstanding customer service. Helped me find storage for my first move and I really appreciate her. So sorry I forgot her name.
Review №7
2022-03-27Great service with opening an account with safeguard. Customer service is excellent and willing to help. Thanks for all you do.
Review №8
2022-03-26Irving was the best he walked me threw everything . Great service and clean place I love this place this is my second time having a unit here
Review №9
2022-01-18Meghan McGowen was great in every way. She was very helpful with everything that I needed.
Review №10
2022-01-15Had the easiest experience with the Broad street team. Thank you so much for everything and I will recommend you guys too everyone.