The service was great … Irving was very friendly and informative. I did not have a wait coming into the office . The information was clearly stated for me to understand all of the processing . Customer service surpasses 5 stars excellent . Great location . I recommend this location 100%. Thanks so much Irving you made this process a great experience for me .
Meghan is so awesome. She is very knowledgeable. Her partner Irv is a great guy as well. I’m am happy I made the choice to switch to a new home!!! Very friendly. Thanks so much!!!
Lady Meghan was AMAZING. Her professionalism was a 10 out of ten rating. Her smile reassures you concerning any anxiety or worry that you have. Her helpfulness was warm and well appreciated. I am so happy with my decision of choosing Safeguard Self Storage over all of the other options that exist. In an age where uncertainty is the order of the day, Lady Meghan can and will display what is still appreciated in the world-Kindness. Thank you so very much Lady Meghan for being a rainbow in my clouds today. Your kindness in this process of the next chapter of my life meant the entire world to me today. Stay awesome always.Dr. Elene Metellus-Brown
Megan is so nice and helpful. Signing lease was fast and easy and she explained everything perfectly. Facility is nice and clean as well.
Amazing customer service, polite and attentive. I was well informed of sales/ specials to take advantage of and a tour was provided of the unit needed. Very clean and convenient. I would highly recommend.
I was serviced by a white young lady who showed outstanding customer service. Helped me find storage for my first move and I really appreciate her. So sorry I forgot her name.
Great service with opening an account with safeguard. Customer service is excellent and willing to help. Thanks for all you do.
Irving was the best he walked me threw everything . Great service and clean place I love this place this is my second time having a unit here
Meghan McGowen was great in every way. She was very helpful with everything that I needed.
Had the easiest experience with the Broad street team. Thank you so much for everything and I will recommend you guys too everyone.
DJ was really helpful & patient in answering all of my questions. However, the big sign that says pay $1 for your first month is very, very misleading. It pulls you into the office, like marketing is supposed to do. But there were no storage spaces available for the size specific to the sale. Then take the sign down because now it is false advertising. The $25 fee to sign up could not be explained. I am grateful that I had my own renter insurance to use. The insurance & price that they offer is horrible. DJ was very calm & understanding with the concerns that I had. Kudos to you DJ! Thank you.
Meghan and Irving provided quick and easy service! Highly recommend!!
Very professional customer service, friendly staff! I love how the location has up to date security features and it is nice and clean!
This location has been a lifesaver for me, especially through the pandemic. Special thanks to employees that have been supportive & understanding when I most needed it - Meagan McGowen, Irving Dixon, and former employee Chris. Thank you all & God Bless 😇
The manager was friendly yet business-like. She gave clear concise responses to all my concerns about the contract and paperwork. The premises are clean and well lighted. So far my experience has been excellent. Thank you.
Excellent service from the manager Meghan and her Assistant Irving. The building is very clean, safe and secure.
Meghan was very personable and knowledgeable. She took her time walking me through the units in question. She explained current discounts. Process was very quick and easy. Facility was clean, bright, and easy to navigate.
I’m visited a few different company storage locations and this one was the best. I met two facility managers and the customer service was great from both. I was teetering between locations. Meghan @ 66th St location was helpful to me throughout the process even though I ended up choosing the second location in the same company. All in all facilities are nice, the key fob setup is cool and feels like a safe bet. My experience was great during inquiry and I hope my experience throughout the stint of my rental matches.
Customer service was excellent! Made the process super smooth and easy. I was in and out in no time!
Not useful at all. They will charge you to buy a storage unit ahead of time online and then when you come to use your storage unit management will be no where to be found. I called the 888 number and they could not find the management. Then the branch called me and lied to me saying they where cleaning the second floor. The only thing good about this place is that they will refund your money promptly. Other than that would not recommend
I had a pleasant experience and was very pleased with the service, i will be definitely recommending my friends and family to this location..
Meghan and Gustavo were very helpful and customer friendly. Meghan really took the time to help me out with my problem and in the end we fixed the problem and even came out better than when I started. I appreciated all their help and concern. They rock!!!
I have stored items at this location from my first home for a few years now. The manager Kris has been at this location the entire time and has always been helpful and courteous. Just recently, I was traveling and was unable to come in and pay my rental fee as agreed and Gustavo was able to help me sort out a better time to make the payment. Both Kris and Gustavo are super friendly and go the extra mile to help make your rental experience easy and trouble-free.
My first time using self storage. The best one. Everyone is helpful and polite. I was looking for a clean and secured place. This place is spotless!
This is my first storage experience and I am glad to have chosen this particular Safeguard location. From the start of my experience the Manager was extremely helpful and attentive to my storage needs and questions. Being inexperienced he helped me find the most suitable unit for my belongings. The facility is clean and the access is safe and secure. I would recommend this facility to anyone who needs storage!
Everything worked wonderful here for me. No issues at all. Management was great to work with. They were always respectful and professional. I would definitely recommend this location and if I had to come back I would. Thanks guys :)
Management service was excellent & polite.
The facility services, on their own, werent bad. The customer service, however, was horrible. The day before I closed my unit, the owner (Kris) was extremely unprofessional. He kept asking us to move our stuff. He wanted the carts we were using back - we gave them back and then he came back again, saying they were watching us with some paper, stating we couldnt use the dumpster. He then continuously asked us when our truck would arrive for our belongings. I felt harassed and all I was trying to do was clean out my unit.The facility, itself, was fine but in hindsight, I wouldnt use them again.
I have used safeguard before and when I had storage needs I used them again. The first desk clerk was helpful and so professional. He showed me around and even when I came back to move my stuff in, he was giving me helpful tips.
Very clean location, i like the security setup. The employee is funny, and help me understand the guidelines very well
Staff was amazing $ very helpful. had no issues at all. walked me through the tour , showed me how to access everything, very convinced from the elevator. Would definitely recommend to anyone whos looking for a storage unit.
The rental process was very smooth and stress free. Staff is courteous and kind. The facility is clean and prices are reasonable. I would highly recommend if needed!
I didnt like that only one elevator was able to be used. There was someone moving items into storage and they were loading the elevator. We had to wait for them to finish loading the elevator and leave before we could all the second elevator. Very inconvenient...
It was a great experience. I was given a tour and my questions were answered precisely. The manager Mr. Kris Chengalpattu was knowledgeable and above all customer friendly. He provided all of the help I needed. I was very impressed with the facility. It is spacious, clean, air conditioned and seems most secure. He was most gracious to the crew that was helping me to relocate my things from a storage facility in Chestnut Hill. His sense of business administration was excellent and he seemed to have a thorough working knowledge of the storage business. I would highly recommend Mr. Kris Chengalpattu , your facility manager and his assistant to anyone needing assistance for storage in a wonderful facility at 1499 66th Avenue Philadelphia, PA 19126. They are both great for building long term relationships.Sincerely,Ms. WilsonPhiladelphia, PA
Clean Property. The men that work there seem nice.What I dislike about this Storage Facility:The person that sold me the unit Insisted that I come during business hours, before 5pm. The facility closes at 10 or 11pm.The carts are locked. You need to surrender your govt issued ID to use a cart. Carts are only available during business hours.So not only can you only use the Carts while a worker is there you have to give your ID to the worker to use it. Automatically, I felt like I wasnt trust worthy enough to use the cart that I have to be almost supervised and documented to use the cart. And if the ONE person that is on duty is not there for any reason during business hours that they stress you to come during those hours - Carts are not available for use.This facility also forces you to use their locks and purchase their insurance. I have used other facilities where I purchase my own renters insurance and I have my own lock, which I do have.The cart may not seem like a big deal but like I said I have used other facilities. Carts are on the properties for customer use during accessible hours and without having to give up your ID.
Representative was very friendly. He took his time explaining everything and demonstrating how to access our new unit. I would definitely recommend this place.
I have been renting for 10 years and have two units and am satisfied with safeguard. Very happy with the service . Highly recommend this place to anyone who needs a clean and safe place to store
I’ve been a consumer at a lot of businesses in my adult life and I will recommend and use Safegaurd services of self storage if everything needing again, the employees are respectful, honest, and the prices are not bad in our day and time... Meg and Constovo are more than AWESOME!! I know I spelled names incorrectly my apologies. Location of SUPER service 66 North Broad Street right behind DunkN Donuts, Certainly Promotions are deserved to you both.Thank you Ms.Steadman 2/2020
Irving was professional, informative and really made what was otherwise a busy and confusing day go way smoother.Give this man a raise.
The service Team is Nice People Clean and Kind. Quick to Respond. Will Recommend to Anyone. I may order another unit for my Aunt.
This is the place to go if you want your belongings to stay safe. I have been storing my things here for almost 10 yrs. We have never had a problem and the Staff is very friendly.
Kris was very helpful and knowledgeable with the cost and the products offered by safeguard storage. He made my experience with your company a pleasure.
Great customer service and self storage is clean and safe. I would definitely recommend Safeguard selfie storage to friends and family.
This place is great they so understanding and of course kept my stuff safe, they will def work with you no matter the situation I def recommend them the manager is so nice 5 stars for this place
I liked the service at safeguard. Managers at this location are nice and courteous. Property was very clean and well maintained. Highly recommend this place
I really would recommend Safeguard Self Storage for your storage needs. The staff is polite, helpful and makes your storing experiences easy. I also really appreciated the individual who helped me. Thanks Kris!
Associates were very helpful and friendly. Sure was very clean.
Someone search through my stuff like they thought that I was going to not come back and pick it up its separated whatd they wanted to have on the side and cuz I know how I left the packing the storage facility I cant wait to get my stuff out before the end of the month because Im sure someone is playing it the whole way through myself and I didnt put another lock on the outside
My experience was very smoothly.. the agent was very knowledgeable and helpful. The unit was clean. Highly recommend the property for all storage needs.
All of my experiences at Safeguard Self Storage,1499 66th Ave P hiladelphia Pa. 19126 has been positive.The facility is always clean and during business hours an attendant is always present. Above all , I feel safe and secure whenever I choose to visit my locker .KRIS is a big part of that, because of his winning ways and positive attitude. He is always pleasant and professional, plus easy to talk to.KRIS is the single most important reason Im still here. You need more like him.
This is a wonderful business. I know my things are safe, the establishment is always clean and well lit. The service is wonderful and the staff is always here to serve.
My experience was very smooth and easy I was showed multiple units and helped to decide which was best for my needs. I’m glad I rented here so far.
Great customer service. I lost my key and he was going to cut old lock and give me a new key because of how long we have done business.
The management was very nice. The facility was clean air conditioned and secure. Only gripe I have its expensive. Went up twice in the year I used for storage.
Great place to store my furniture.Never had any problems or issues with them bc I always paid my bill on time .Reps there are very nice and extremely informative ..I would bring my business to them again
Great customer service
The owner/manager is always very friendly and nice. He always has a smile on his face and greets me with “Hello.”
A well maintained storage facility; superior storage spaces to accommodate every need. Facility Manager Kris Cengalpattu has been very accommodating and understanding during our transitional move several months ago. Every feature of this location situated off of 66th avenue has been a godsend – as it made moving in my residence a less stressful process.This my second review on Safeguard Self Storage – which marks many of similar notes – since more than one family member has items, valuables, and furniture at this location. My family wanted to rest assured that their valuables would be in safe-keeping and since choosing this other location – it is consistent with their other storage properties.The climate in the interior of the building is a cool temperature in summer months to protect against mildew. Concrete floors help to absorb any moisture or atmospheric climate that may affect non-perishable collectibles, books, and clothing items.Safeguard Self Storage is immaculate – as far as cleanliness and sanitation issues. I love the fact that to enter the building after hours – patrons have a keyless entry to enter the building, each storage owner is provided with their own unique entry scanner code.Facility is secured by CCT to provide the ultimate security for all of their storage customers. Customers’ key code is also used to access the two service freight elevators; this provides an extra layer of security and peace of mind.Safeguard also has an efficient number of pest control/rodent devices to help protect each floor – to battle against any unforeseen infestation. It is a well know fact – which mice love to hide and nest in dark and tight spaces, so the addition of these devices give customers an added layer of security.I love the fact that – you have until 10:00PM to access and take out personal items; although 9:45PM is the advised time to finish packing and unpacking of personal items.Pros: Friendly and supportive staff. Spacious parking interior, rest two large vehicles comfortably. Easy access connection to public transportation. Well lit exterior areas. Additional parking space located on the side of the building. Rates for mid-size and larger storage units reasonably priced in comparison to what is included in the monthly storage fee.Cons: Carts for moving furniture or other items are kept locked after 6:00PM. Interior security lights turn off much too early when unloading or gaining access to personal items from a storage unit. To reactivate the timed light – you will have to walk down the hallway to re-activate to security light.
Ive been with Safeguard four years & recommend it highly to anyone. Storage is safe. Service is friendly & efficient.
I had a great experience today. Kris was very patient and understanding. He explained everything and answered all questions. I definitely will recommend this place.
This Storage location is awesome!!! Kris the location manager and staff are very pleasant and most helpful... The location is always very clean. I have used this facility for many years and will continue to do so!!!
Very friendly and helpful staff, he worked with me to find the unit I needed. Will definitely suggest to others.
Love this storage facility. Storing here since 2013 and very satisfied. Very friendly staff and highly recommend this place !!
Thank you safeguard storage for keeping my belongings safe while occupying a unit at your facility the staff was also friendly and helpful in welcoming new customers
Outstanding service and the managers are very friendly. Best storage facility . Highly recommend this place.
Very Good Customer Service. Worked well with my indecisiveness and I am very satisfied with the service I received today.
Their service is unmatchable and I greatly appreciate the friendly greetings and clear understanding of everything they expect of me.
Gustavo is awesome. He was very knowledgeable about the rates and promotions as well as addressing the questions I had.
I have been a customer off and on for about the last 7 years and Kris has always been very professional and courteous.
Been doing business with this company for 9 yrs now. Excellent services. Just need to have a bend where people can put their trash in!
Easy to get the information that your looking for. They are very friendly and answered all my questions.
Great, Friendly Staff!!!
Using this facility for 3 years and love this place. Great customer service and a clean property.
I have enjoyed using this storage facility. I would recommend to anyone. Staff is very helpful.
Owners are very nice. They are always very helpful and are willing to give you the best deal.
Been renting at this location for the past 4 months and very satisfied so far. Great customer service !!
Love the Manager Chris!!! Been dealing with him for 5 years!! Helpful & very friendly
I’m third time customer. The service is beautifully well as the hospitality. I always will be a customer.
This is by far the best storage company I ever used. All the staff here is so friendly and helpful.
Good experience at this facility, storing here for 10 years and Kris the manager is always pleasant and helpful.
Kris helped me get a unit within minutes was very helpful prices was reasonable throughly enjoyed my experience will recommend
Hey I Really would Appreciate it, if you Thank Chris for his Excellent Service Me! This is WiLL OF GOD a/k/a DJ CHiLL!
I couldnt get in to this location. I was so cold waiting outside this location was open, however the door was locked. Not sure as to why more people was not working to assist me. 👎
Dacia and kris, been renting here for a couple of years and service is great!!!! Live Kris and Dacia is cool too. Devin
Great experience. Kris the manager is excellent in helping and providing good service!!!
A very good storage facility. Storing here for 4 years and I have used this place 2 times already.
Very friendly great service
Storing since 2014 and very happy with safeguard self storage. Excellent service always !!
Friendly, great monthly storage rates and always good service even on weekends!
Great space. Moved once with no problem. Very helpful. Will use again as needed.
Very helpful and I feel very safe and secure with this location and customer service was outstanding
The manager Chris was quite helpful and answered all of our questions promptly.
Excellent place. Very happy and highly recommend to whoever needs storage.
This self-storage unit was great. I was able to enter anytime to retrieve items from my unit.
Never had a problem here and just got a second unit. Convenient hours, friendly staff.
Customer service is excellent and its a clean facility well maintained
This place takes care of business very well and Gustavo the manager is very polite and handles business very professionally,
My experience being served by Kris was excellent. Very professional and kind,
The people here are very friendly and professional. I really appreciate it. Will be using them again.
My experience was amazing, Gustavo was very helpful and polite.
I have had a great experience so far with the place,and the Staff.
Chris is good worker very friendly and kind. Come in Chris will help you out.
Meghan is super helpful!! Great location, I definitely recommend this facility!
Christian was attentive and friendly. He was very informative and made this experience great..
Service is very good. Storing here for over a year and very satisfied.
It was a nice storage area Mr. Chris showed us everything in detail very nice guy
Excellent service and very clean property. Very secure place to store.
Nice and clean place. Very satisfied and highly recommend this facility
Excellent service very professional I would recommend this company to anyone
Safe guard storage is affordable nice and the staff is very courteous
Great service and Gustavo the manger was very helpful and polite.
Very great service the people there are very understanding and friendly
Safeguard and their employees are very considerate to their customers I am very pleased with the service.
Experience is always pleasant. The staff is helpful & nice.
Chris has exceptional customer service, i will referr him to anyone
The service was wonderful. Gustavo Filva is a wonderful assistant manager
Very special service. Agent was efficient and patient. Thank you.m
Very happy with the service. Nice and clean place
I find him to be kind helpful in a great employee rent from this place
Good and clean place. Very good customer service at this location.
This storage facility is well managed and staffed with very knowledgeable and helpful .
The entire process was quick and easy. Gustavo was very informative and helpful.
Very good services from the gentlemen . The rates are too high though ,
The experience here was amazing!!! The customer here was great as well!
Storing with safeguard for 10 years and very satisfied and highly recommend this place
Great place to store your items, convenient, safe, friendly staff.
Customer sevice personnel was very knowledgeable and courteous.
A great place staffed by friendly, helpful people.
I love it there theyre very friendly
Service was great. Kris was very helpful!
Clean, well ventilated storage facility with friendly staff
Very organized, secured and save. l really appreciate that. So far so good.
Keep stuff 🔐 in so nobody else can take your stuff 😜☺️😜🤪
Good place to store my stuff its decent price and friendly people.
Management really friendly... super clean...
Made the process very simple and smooth. Highly recommend
Easy to set up acct, has smell of MICE & CUSTOMERS COMPLAINED OF MICE CHEWING THROUGH PKGS ETC.
Great Service, attendent very curtious
Wide bay to do your loading and unloading an easy access to your storage unit👍
Chris was excellent help! Very glad I chose Safeguard!!
Been with the storage company since, 2006. They were my lifesaver.
Very professional and clean. Excellent dtaff.
Great service. Totally satisfied
Clean, well lit, secure facility.
Great service, would go to again!
Very nice & pleasant visit the sales was very pleasant
Great place. Great customer service
Thank you. I enjoy using the storage facilities
Very friendly and helpful personnel.
Easiest process and great staff.
Extremely Helpful ...Excellent Customer Service
Facility was clean and customer service was good
They have a friendly service.
Great experience, no issues.
Quick service, and very friendly.
Clean Facility, great customer service
They are always available and always courteous.
The staff very helpful
Quick easy process for a quick immediate move in
Good people good service
Needs bathrooms on every floor on each side of the building
Great service always !!
Clean and very safe
They are warm and understanding.
Excllent in helping and providing service
Good safe clean convenient
Best StorageFacility EVER!!!!!👍🏾👍🏾👍🏾
Very nice to work with
Kris was the best ever
Very good service
Quick professional and easy
Good place for storage
Excellent service 👍
Pricey like the rest
Professional and friendly
We love it